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7/17/2019 SAP FI Dunning Procedure for Customer Outstanding Invoices
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SAP FI Dunning Procedurefor Customer Outstanding
Invoicescreated byJulie Phanon May 3, 2013 8:04 AM, last modifed byJulie Phanon May 3,2013 8:30 AMVersion 1inhare
I. INTRODUCTION
Pur!ose:"hen the customer misses the !ayment #or the outstandin$ in%oice &ithin s!ecifed!ayment due date' (he dunnin$ letter is $enerated %ia sa! !ro$ram and send at customeraddress #or remindin$ the customer outstandin$ !ayment
)e*uirement:(he dunnin$ system enables to trace liable customers &ho ha%e not !aid their o!en in%oices&ithin a $i%en time s!an' +t enables you to handle the !rocess #rom, #or eam!le, sendin$ areminder to customers o# their outstandin$ !ayments throu$h to re#errin$ such customers tocollections a$encies'
(he dunnin$ system co%ers the #ollo&in$ documents:1'-!en A.) in%oices, includin$ in%oices that are !artially credited or !artially !aid
2'+n%oices that include installments3'A.) credit memos4'+ncomin$ !ayments that are not based on in%oices
II. CONFIGURATION:
. Create Dunning !e"s"e defne dunnin$ /eys in this ste!' unnin$ /eys limits the dunnin$ le%el o# an item'
http://scn.sap.com/people/phan.juliehttp://scn.sap.com/people/phan.juliehttp://scn.sap.com/people/phan.juliehttp://scn.sap.com/people/phan.julie7/17/2019 SAP FI Dunning Procedure for Customer Outstanding Invoices
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Path:IMG > Financial Accounting (New) > Account Receivable and Account Payable >Business Transactions > unning > Basic !etting "or unning > e#ne unning $eys
(code: N#A
$. De%ne &'oc( reason for Dunning Notices+n this ste!, &e defne the reasons #or a dunnin$ bloc/ under a /ey' (he /ey can be enteredin an item or in the account o# a ustomer master' loc/ed items or accounts are notconsidered #or the dunnin$ runPath:IMG > Financial Accounting (New) > Account Receivable and Account Payable >Business Transactions > unning > Basic !etting "or unning > e#ne unning Bloc%Reasons
(code: N#A
). De%ne Dunning Procedures"e can create unnin$ tet, unnin$ le%el, unnin$ har$es and om!any codeassi$nment in the dunnin$ !rocedure
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Path:IMG > Financial Accounting (New) > Account Receivable and Account Payable >Business Transactions > unning > unning Procedure > e#ne unning Procedure
(code: F&*P
+. Create Dunning Interva' in da"s to Dunning Procedures
"e determine at &hich inter%als the allocated accounts are to be dunned #or e%ery dunnin$!rocedure' urin$ e%ery dunnin$ run, the system then chec/s &hether the run date is atleast this number o# days 14 days since the date o# the last dunnin$ run'Path:IMG > Financial Accounting (New) > Account Receivable and Account Payable >Business Transactions > unning > unning Procedure > e#ne unning Procedure
(code: F&*P
hoose the unnin$ !rocedure and clic/ 5hoose6 utton
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,. De%ne Dunning -eve's to Dunning Procedures
+n this ste!, &e determine number o# dunnin$ le%el set u! in dunnin$ !rocedure'Path:IMG > Financial Accounting (New) > Account Receivable and Account Payable >Business Transactions > unning > unning Procedure > e#ne unning Procedure
(code: F&*P
hoose the unnin$ !rocedure and clic/ 5hoose6 utton
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. De%ne Dunning C/arges to Dunning Procedures+n this ste! &e add the dunnin$ char$e as !er the dunnin$ le%el' (his is li/e anadministration char$e to dun the customer' urrency 7uro is assi$ned durin$ addin$ thedunnin$ char$ePath:IMG > Financial Accounting (New) > Account Receivable and Account Payable >Business Transactions > unning > unning Procedure > e#ne unning Procedure
(code: F&*Phoose the unnin$ !rocedure, clic/ 5hoose6 utton, and choose 5har$es6 button
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0. De%ne *inimum Amounts to Dunning ProceduresMinimum Amount are customied to char$e the administration char$e to customer &ithre#erence to dunnin$ le%elPath:IMG > Financial Accounting (New) > Account Receivable and Account Payable >Business Transactions > unning > unning Procedure > e#ne unning Procedure
(code: F&*Phoose the unnin$ !rocedure, clic/ 5hoose6 utton, and choose 5Minimum amounts6button
1. Assign Dunning Te2ts and forms to Dunning Procedures9or insertin$ dunnin$ #orms, clic/ unnin$ (ets and assi$n the re*uired #orms #or thedunnin$ tet &ith re#erence to dunnin$ e%el' +n case the customer has di;erent lan$ua$eand the #orm contains di;erent lan$ua$e, then !lease #ollo& the document attached totranslate the source lan$ua$e to tar$et lan$ua$e'
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Path:IMG > Financial Accounting (New) > Account Receivable and Account Payable >Business Transactions > unning > unning Procedure > e#ne unning Procedure
(code: F&*Phoose the unnin$ !rocedure, clic/ 5hoose6 utton, and choose 5unnin$ (ets6 button
3. De%ne Dunning 'eve' to Dunning Procedureslic/ the dunnin$ le%els and in!ut days in Arrears #or each dunnin$ le%els'elect Al&ays un in le$al dunnin$ !roc #or not missin$ any dunnin$ notices'Path:IMG > Financial Accounting (New) > Account Receivable and Account Payable >Business Transactions > unning > unning Procedure > e#ne unning Procedure
(code: F&*P
hoose the unnin$ !rocedure, clic/ 5hoose6 utton, and choose 5unnin$ e%els6 button
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4. Assign S5ecia' indicator to Dunning Procedures+n this ste!, &e ha%e assi$ned !ecial +ndicator )eser%e #or ad ebt to dunnin$ Procedure'Path:IMG > Financial Accounting (New) > Account Receivable and Account Payable >
Business Transactions > unning > unning Procedure > e#ne unning Procedure(code: F&*Phoose the unnin$ !rocedure, clic/ 5hoose6 utton, and choose 5!'
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. Assign Com5an" Code to Dunning Procedures"e ha%e assi$ned com!any code &ith re#erence to unnin$ e%el and not by unnin$ areaPath:N&A
(code: O&6U
$. Assign Sort Fie'ds to Dunning Procedures+n this ste!, &e assi$n ort feld =1 and ort feld P1 to om!any code'=1 &ill control the header content and P1 &ill control line item &hile !rintin$ the contentsPath:N&A
(code: O&6U
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III. PR7PARATION OF CUSTO*7R *AST7R DATA FOR DUNNING PROC7DUR7S:1' +n this ste!, &e insert unnin$ !rocedures in the customer master orres!ondence tab'2' "e ha%e to maintain the an$ua$e feld in the customer master data Address tab to!rint the unnin$ >otice as !er there lan$ua$e, unnin$ (et should also be maintained inre#erence to dunnin$ le%el' o that the content o# dunnin$ notice &ill be di;erent to dunnin$le%el'3' 9or dunnin$ run, this transaction should be !er#ormed by F,4' (his is a month end duty'Please insert unnin$ date, ocument !osted u! to date, om!any code, ustomer >umberand sa%ea. In case 8e 8i'' s5ecif" t/e c/ec(s t/at are to 9e maintained 9" user 9efore
starting dunning t/e customer? unnin$ !rocedure should be maintained in customer master? Veri#y in ustomer master re$ardin$ unnin$ bloc/ ustomer can@t be dunned i# there isdunnin$ bloc/ in customer master as &ell as line item? Veri#y in transaction 9> the customer +n%oice should be o%erdue and Amount should bein debit balance and not in credit? Bser should ma/e sure the !arameters are inserted correctly #or unnin$ date, ustomer>umber, om!any code and ocument !osted till date? orrect Printer should be inserted &hile !rintin$ the dunnin$ notice9. Dunning test for Credit *emo and Do8n 5a"ment? redit Memo+n the dunnin$ run, &e can o;set eistin$ credit notes &ith outstandin$ in%oices' (his a;ectsthe determination o# the due date #or !ayment and the dunnin$ le%el' (hese are di;erent #or
customer and %endor credit memos'(he dunnin$ !ro$ram assumes that credit memos are al&ays due on the baseline date,unless they ha%e been $i%en a s!ecifc due date or are in%oice?related' (his means thatcredit memo dunnin$ is not a;ected i# you enter only one !ayment term manually in a lineitem'9or in%oice?related credit memos, the dunnin$ le%el is ta/en #rom the in%oice, !ro%ided thisis contained in the dunnin$ !ro!osal' All other credit memos due are assi$ned to the hi$hestdunnin$ le%el determined so #ar #or the account they belon$ to' (his means that these creditmemos are cleared &ith the oldest in%oices'? o&n !ayment"e can ta/e do&n !ayments into consideration durin$ the dunnin$ run' "hen defnin$ thedunnin$ !rocedure &e must s!eci#y &hich do&n !ayment ty!es are included in the dunnin$run' (o do this, &e s!eci#y the s!ecial
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