Upload
adnan-babu
View
248
Download
1
Embed Size (px)
Citation preview
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
1/41
[SAP EWM LESSONS LEARNED: CASE STUDIES FROM
THE WAREHOUSE FLOORChris Gregory
LogiStar Solutions
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
2/41
[
2
Key Presentation Points
Learn how SCM EWM can support various business andoperational requirements, including advanced functionality
Listen to three real world EWM Case Studies across multipleindustries
Understand Best Practices and how to apply these to yourEWM implementation
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
3/41
[ Who Is LogiStar?
3
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
4/41
[ LogiStar Core Services
4
Greenfield Sites
Legacy WMS Replacements
3PL Replacements/In Sourcing WM Optimizations
Upgrades
IM WM
WM EWM
Turn Key Projects
Staff Augmentation
Functional Technical
Project Management
Blueprint Services
Advisory services
Project Types Service Offering
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
5/41
[ SAP EWM Functionality Overview
SAP ERP WM had evolved but did not
provide advanced features orfunctionality
SAP SCM Extended WarehouseManagement solution is an entirelydifferent platform from ERP WM
Can accommodate simple to complexwarehouses
Functionality has advanced and grownbased on additional Version Releases
Created to fill the GAP with
advanced functionality i.e. Labor Management, Slotting,
etc.
5
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
6/41
[ SAP EWM Functionality Overview (cont)
Robust Warehouse Management System
Placement/Removal Strategies
Data Collection with SAPConsole or ITSMobile (RF)
Advanced Wave Planning
Unique Pallet ID ManagementHandling Units
Material Flow Systems (MHE Control)
Packing
Quality Inspection Engine
6
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
7/41
[ SAP EWM Functionality Overview (cont) Warehouse Monitoring Tools / Reporting / Graphical
Cockpits
Resource Management Functionality
Physical Inventory / Cycle Counting
Cross Docking
Yard Management
Value Added Services / Kitting
Slotting
Labor Management
7
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
8/41
[ Solution Details SAP EWM - A Complete Offering Resulting fromsolid, Continuous Investment
8
Inbound Processing
ASN data receiving, validation,correction
Transportation unit mgmt.
Goods receipt
Putaway bin determination
Internal routing
Deconsolidation
Putaway
Returns / reverse logistics
Goods receipt optimization
Advanced returns mgmt.
Outbound Processing
Order deployment
Route determination
Transportation unit mgmt.
Wave management
Picking bin determination
Warehouse order creation
Work assignment
Picking, packing, staging
Loading & goods issue
Kit-to-order
Direct outbound delivery
Production supply
Storage & Operations
Rearrangement
Slotting
Inventory counts / record accuracy
Replenishment
Freight order management
Scrapping
Kit-to stock
Transportation cross docking
Pick from goods receipt/push deployment
Yard management
Task interleaving
Execution constraint mgmt.
Semi-system-guided work
Labor management
Opportunistic cross docking
Merchandise distr. X-docking
Stock-specific unit of measureCROSS
PROCESSES
CORE
P
ROCESSES
Warehouse Monitor RF / RFID enablement
Quality inspection
Import / exportintegration
EH&S integration
eSOA enablement
Migration tools
Pick by Voice
Packaging specification Batch management
Serial numbers
Catch weight
Material Flow System
Warehouse cockpit
Dock Appointment Scheduling
Integration with SAP TM
Graphical warehouse layout Transp. integration (LES)
Claims & Returns
ERP transportation integration
Multiple EAN
Cartonization
Rapid deployment solution
KPIs, Performance dashboard
SUPPORTIN
GAREAS
EWM 5.0
EWM 5.1
EWM 7.0 EWM 7.01
EWM 7.02
EWM 9.0
Source: SAP
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
9/41
[ Native integration with SAP Business Suite: Comprehensive,Smooth, & Real-time Process Integration
9
Order processing
Customer relationship management (CRM)
Back-order processing (global available to promise)
Advanced claims and returns management
Track and trace
Comprehensive production supply support
(process orders and crate parts)
Dangerous goods handling Storage and document printing
Compliance with import and export regulations
Customs; bonded warehouse
Advance shipping notification (ASN)
Inbound quality management
Sales and distribution
Procurement
SAP Manufacturing
SAP Environment, Health, andSafety Management
SAP Global Trade Services
Source: SAP
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
10/41
[ Overview SAP EWM Customer & Market Status - StrongCustomer Growth & Implementation Momentum
10
Facts and Figures
Over 200 active customers added in 2012
More than 500 distinct live/active customers
Productive use of SAP EWM in more than 20 countriesand 24 industries
Sample Customers
Live Customers and Live Sites Customer Geographical Cverage
Coca-ColaEnterprises
0
100
200
300
400
500
600
12/31/0712/31/0812/31/0912/31/1012/31/1112/31/12
Live Sites
Live
Customers
Source: SAP
http://www.dsg.dk/da/Pages/Forside.aspxhttp://www.daimler.com/dccom/home/dehttp://www.wuerth.de/web/de/awkg/index.php7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
11/41
[
11
LogiStar Case Study #1
Harry & David
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
12/41
[ Logistar SAP EWM Customer Case Study: Harry & David
One of the nations oldest mail order catalog companies
Full implementation of SCM EWM for two distribution facilities, replacingCatalyst and RedPrairie WMS solutions.
Design included full EWM functionality including Wave Planning, LaborManagement, Value Added Services, and Kitting.
High volume operation with over 450,000 orders per day during peakseason.
Successful go-live and stabilization in Q1 2013
12
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
13/41
[ Harry & DavidProcess for Reviewing EWM
Provide end-to-end warehouse management capabilities for all sites and alldivisions
Provide full visibility to all materials across all locations
Close integration between EWM and Manufacturing
License plate bar coding and tracking required
Full RF capabilities Wave creation and assignment
Elimination of manual processes
Clerical
Kitting
Order close
Data entry
Improve inventory transfers between sites & plants
Improve batch control at the end customer level
13
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
14/41
[ Harry & DavidRationale for Selecting EWM
Simplify the IT Landscape
Consolidate aging and custom applications under one platform reducingoperational risk
Reduce IT complexitySingle Platform
Reduce/eliminate MS Excel, Access and other side systems
Reduce maintenance cost of two disparate WM systems
Reduce interface complexity and maintenance cost with a tightly integratedsystem
Enhanced Capabilities
Labor Management
Full HU tracking (LPN)
Value Added Services
Slotting
Cross Docking
Yard Management
14
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
15/41
[ Harry & DavidProject Expectations
Provide the business with the means to manufacture and fulfill orders in the
quickest, most cost effective manner
Improved customer experience through order accuracy, processing orderchanges/cancellations, order consolidation and status visibility with SAP EWM
and its tight integration to current SAP ERP.
Improved visibility
Enterprise view of orders and inventories
Inventory accuracy and management
Single system supporting standardization across facilities
Improved productivity through optimized tasks and workflow management
15
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
16/41
[ Harry & DavidProject Expectations
Eliminate the need for:
Maintaining data in external local sources
External tools like EXCEL, ACCESS
Non-system processesEnabling the various value added warehouse andproduction activities within the WMS, eliminating manual processes andexternal databases
Gain increased capabilities for labor management including labor planningand overall labor performance
Improved dock management and carrier accountability though YardManagement
Increased system based quality management with EWM Quality InspectionEngine
Improved facility utilization with new EWM organization structure designlike PSA and Work centres for Production process, Work centres for VAS
process
16
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
17/41
[ Harry & DavidLessons Learned
Early informational training to key users is vital for the success of the
project.
Defining reporting requirements early in Blueprint Phase
Need to have a willingness to accept change process. Without it, theproject will not be successful.
17
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
18/41
[ Case Study #2
18
LogiStar Case Study #2
Kimberly Clark
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
19/41
[ LogiStar Solutions SAP EWM Case Study: Kimberly ClarkHealthcare
Why did Kimberly-Clark choose EWM
Scope of Kimberly-Clark EWM implementation
SAP EWM Landscape
SAP EWM functionalities deployed
Realized benefits of SAP EWM
Lessons Learned
19
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
20/41
[ Kimberly Clark - A Global Health and Hygiene Leader
Well-known global brands
HUGGIES KLEENEX
SCOTT
KOTEX
PULL-UPS
DEPEND
58,000employees worldwide
$21.1 Billion in Net Sales in 2012
#1 or #2 positionin morethan 80 countries
1.3 billionconsumersuse our products daily
20
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
21/41
[ Kimberly Clark Businesses
21
Personal Care
Health Care
Consumer Tissue
K-C Professional
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
22/41
[ Why SAP EWM for KIMBERLY CLARK HEALTHCARE?
1. Paper based tracking of materials led to errors and lost paper
2. Needed visibility to inbound receipts from vendors
3. Time wasted finding an empty bin for putaway
4. Time wasted finding the bin that contained the materials to pick
5. Cycle counting was a challenge
6. Regulatory requirements
22
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
23/41
[ Project Scope
Implement EWM at a Health Care location which contained 80% of all
Health Care processes to establish global template
Use template approach to complete 18 EWM rollouts in 3 years!
EWM would manage vendor receipts, production staging, productionconfirmation, stock transfer orders, customer sales orders and physicalinventory
EWM project scope expanded to included:
Activation of batch management on selected materials
Standardize labels
Implementation of wireless mobile data collection devices
Activate gATP ARIBA ASN for top customers
23
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
24/41
[ Integrating SAP EWM into Overall System Landscape
SAP EWM deployed as stand-alone solution
Kimberly-Clark was already running two SCM 5.1 servers; one for DP, SNP,and PPDS and another for gATP. Didnt want to upgrade existing serversto SCM 7.1.
Concerns about EWM affecting APO optimization and gATP processing
Solution Benefits:
Potential to use dedicated EWM server as a global instance
Potential growth to implement EWM across other business
Stand alone server allows more freedom for enhancement and OSSimplementation coordination
Ability to transact in EWM if ECC is down
24
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
25/41
[ SAP EWM Functionality: Meeting KCH Needs
25
Requirement Solution
Receive vendor purchase orders and inbound STOs Inbound Delivery Receipts (PRDI)
Efficient putaway and picking Process Oriented Storage Control
Production confirmation receipts & componentbackflushing
Inbound Delivery (PRDI)Outbound Delivery (PRDO)
Push product to other sites instead of responding to an
STO
Direct Outbound Delivery
Efficient material movements Handling Units
Picking for multiple customer orders Outbound Delivery (PRDO)
Wave
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
26/41
[ SAP EWM Functionality: Meeting KCH Needs
26
Requirement Solution
Automated replenishment Fixed Bin ReplenishmentOrder Based Replenishment
Visibility to quality Inspection Document
Centralized location for reporting EWM Warehouse Monitor
Ease of use of physical inventory Physical Inventory Document
Better management of inbound and outbound trailers Future Yard Management
Implementation
ARIBA ASN with vendors Future Implementation with ASNs
(PRDI)
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
27/41
[ Realized Benefits of EWM
Standardized warehouse structure increased efficiency of putaway and
picking tasks
Visibility to the exact location of inventory
Direct Outbound Delivery functionality in EWM allowed us to free 8 hoursof resource time
MB56Batch Where Used List
27
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
28/41
[ Kimberly Clark Healthcare: SAP EWM Lessons Learned
Dont be afraid to over communicate!!
Ensure project team includes a representative from all system touch points
ECC MM
EWM MM
PP
OD
OT
APO
gATP
PI
BI
Legacy Systems
Prioritize nice to haves versus must haves
28
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
29/41
[ Kimberly Clark Healthcare - SAP EWM Lessons Learned
Allocate enough time in project timeline for testing and training
Treat system cutovers as dress rehearsals
Face-to-face testing cycle allowed testing cycle to stay on-track
Include COE/SME/KUT resources as part of testing phases
Background knowledge of CIF was key
Dont forget about security
29
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
30/41
[ Case Study #3
30
LogiStar Case Study #3
Bombardier
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
31/41
[ LogiStar Solutions SAP EWM Customer Case Study
Global Aerospace Manufacturer
After Market Parts Distribution Operation
Converted SAP ERP WM run by 3PL to customer-owned SAP EWM facility
Big bang Full lifecycle EWM implementation approach for two facilities in
USA and Europe.
Project Scope included: Complex inbound and outbound processes
Batch Management
Serial numbers
ERP QM integration
Significant FAA documentation requirements Wave Planning
Slotting
Resource Management
31
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
32/41
[ Key Drivers for SAP EWM
Business requirements changed over the last several years.
International and Domestic products mixes have changed
Changing Customer Requirements: More flexibility
More diverse services
Improved efficiency
The existing solution had limited functionality to meet needs
32
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
33/41
[ Key SAP EWM Integration Points
Synchronization & Communication between EWM & ERP
Master Data
Transactional Data between EWM and ERP(Sales orders, Purchase ordersand Stock Replenishment orders)
Inventory UpdatesInventory postings
Financial IntegrationFinancial Posting for Post Goods Issue (PGI) and Post
Goods Receipt (PGR)
Other Communication to ERP or Legacy systems needed based on thescope of EWM functionality such as Environmental Health and Safety(EH&S), Billing Systems, and Global Trade Services
CIF (Core Interface) Communication exchange of data between SAP ERP
and SAP EWM ensuring Data Consistency and Integrity
33
[
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
34/41
[ Key Changes
Improved process for inbound, outbound and inventory control
Heightened visibility throughout the entire warehouse 100% inventory visibility
Every Physical part movement captured in EWM with user ID, date and time
Eliminate interfaces IDOCs and external Data bases
Radio Frequency Technology
Minimize Waste Duplicate processes
Manual data entries, (minimize errors)
Duplicate auditing
Reduce paperwork
Wave Management
Consolidation of customer orders allowing financial benefits for customers Reduce delays in processing , AOG orders ship < 2 hrs
Real time status improves accuracy
34
[
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
35/41
[ Solution Benefits
Improved material handling processes
Reduction in manual entries and subsequent errors
Eliminate external databases and interfaces
Eliminate dual processing and auditing
Eliminate paper, fully RF based processing
Reduce delays in processing
35
[
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
36/41
[ Solution Benefits
Reprint capabilities, mobile printing
Real time transactions results in improved accuracy
Wave management allows for optimized work flow
Customer order consolidation allows internal financial benefits and for thecustomer
Reduction in manual entries and subsequent errors
Standardized support and development team
36
[
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
37/41
[ Key Lessons Learned
Utilize standard functionality as much as possible
EWM offers comprehensive functionality to fit many complex processes, its
important to fully understand the depth of functionality
Invest in design prototypes early on in the project timeline
Demos functionality to key users to help drive key decisions
Business and IT participation / ownership / engagement
Key decision makers must fully support project objectives
Power Users to be on boarded from blueprint onward
Business units outside of the Warehouse need to be integrated into theBlueprint
Post go-live on-site support can not be underestimated in terms of effort or
duration
An overall Business Change Lead to be assigned from the beginning
Roles and responsibilities (Business and IT) must be clearly defined withinthe project team
37
[
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
38/41
[ Lessons Learned (Continued)
Cutover plan can not be too detailed and must include contingency
Communication and planning for all areas can not be underestimated (Businessplan, IT plan)
Contingency planning is critical (what if scenarios)`
Testing and dry-runs need to be comprehensive and long enough
Do not underestimate the number of business areas and business users that will
require testing
Need to test with realistic volumes (data, transactions, users etc)
Need to ensure the time to consolidate training & practice in the new systemwith the new processes and tools
Day In The Life testing and simulation
Pay attention to the small stuff during dry-runs and go-live scenarios, the impactof small variances will be magnified with go-live volumes
Dont assume the basics will be acceptable without validation
38
[
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
39/41
[
39
Best Practices
Leverage standard EWM functionality where possible -- solution offers
comprehensive functionality
Involve key users across all solution touch points early in the project toincrease knowledge base and solution ownership
Embrace Change and have established systems to effectively manage changeacross the organization and your customers
Onsite face-to-face testing cycles combined with realistic test data(transactions, volume, users) significantly improves results
Variety of implementation methodologies are available (ASAP, Agile,Prototyping)use approach that fits your project best
[
7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
40/41
[ Q&A
40
For more information contactChris Gregory
www.Logi-star.com
mailto:[email protected]:[email protected]:[email protected]:[email protected]7/22/2019 SAP EWM Lessons Learned Case Studies From the Warehouse Floor
41/41
THANK YOU FOR PARTICIPATING.
SESSION CODE: 0302
Learn more year-round at www.asug.com