Upload
arasu-mani
View
215
Download
0
Embed Size (px)
Citation preview
8/8/2019 Sap Ep Bw Best Practsdn201
1/31
Rapid Deployment of SAP EP 6.0 & SAPBW using SAP Best Practices: Poweredby SAP NetWeaver
Luke Pfaffinger
Director of IT, Capstone Turbine
8/8/2019 Sap Ep Bw Best Practsdn201
2/31
Who is Capstone Turbine?
Overview of Capstone s Implementation Details
Critical Factors in Capstone's IT success
How SAP NetWeaver Supports Capstone's
Management Direction
8/8/2019 Sap Ep Bw Best Practsdn201
3/31
SAP AG 2004, SAP TechEd / SDN201
About Capstone Turbine
Innovation in Energy
Winner of Financial Times Energys 2000 Global EngergyAward for Most Innovative Commercial Technology,
Capstone Turbine is a leading producer of low-emmisionmicroturbine systems since 1993.
Capstone MicroTurbine systems serve, amongothers, the following applications: Hybrid electric vehicles (HEVs): onboard generation
Resource recovery: converting oilfield, landfill andsewage waste gases into electricity
Micro-cogeneration: combined heat/power/chilling
solutions The 9s market: power quality and reliability
Company statistics
Today, Capstone Turbine has 300 employees
Serving North and South America, Europe, Africaand Asian markets
Headquarters in Chatsworth, CA
Key market challenges
Expanding a global distribution channel
Identifying and developing new revenue streams
David Wiggs
General Manager, Los Angeles Dept.
Of Water and Power
The (Capstone Turbine)microturbine project willcreate energy from an
innovative source and helpreduce pollution.
LADWP is proud of thispower plant. It shows thatthinking outside conventionalstandards can bring aboutcreative ideas to help us dealwith both energy andecological issues.
8/8/2019 Sap Ep Bw Best Practsdn201
4/31
SAP AG 2004, SAP TechEd / SDN201
Capstones SAP IT Landscape
mySAP customer since 1998
Solutions Deployed:
1998 SAP R/3 4.0b2000 Upgrade to SAP R/3 4.5b
2003 Upgrade to SAP R/3 4.7 Upgraded from Core R/3 to Business Suite
License
2004 mySAP CRM 4.0
SAP Enterprise Portal 6.0 SAP BW 3.2
Database
MaxDB
MS SQL Server
Operating SystemMicrosoft
Hardware:
Compaq Proliant
Ap
plications
Platform
Communities
Enterprise Portal
Business Information WarehouseWeb Application Server
Employees
SAP
R/3
Executives
mySAP
CRM
mySAP
SCM
SAP NetWeaver
8/8/2019 Sap Ep Bw Best Practsdn201
5/31
SAP AG 2004, SAP TechEd / SDN201
Business Drivers that led Capstone to select SAP
New company with an innovative energy solution
Plans for future international presence
Targeting a path for growth
Need to leverage tools and accelerators
Adopt best practices in both business processes and IT projects
Use Preconfigured Client (PCC) from SAP Labs team to control
scope and rollout solution quickly Involve business owners early and plan for change management
Impact on IT
1997 Needed a solution that would grow with
the company
8/8/2019 Sap Ep Bw Best Practsdn201
6/31
SAP AG 2004, SAP TechEd / SDN201
Changing economy leads to new requirements
New Management Team Driving Additional Business Requirements
Capstone needed to provide better and more accessible analytics to managers
with an intuitive interface
IT needed to support upcoming sales, marketing and service initiatives
Capstone intends to use BI to analyze KPIs based on criteria that is not easily
available in R/3 and other Business Suite Components
For example: On Time Delivery; Sales Backlog; Supplier Evaluation
Delivered key functionality from SAP NetWeaver and mySAP SCM
to meet new management goals
No need to develop integration with 3rd party products (SAP is ITCore Competency)
Availability of SAP Best Practices for:
Business Intelligence
Enterprise Portal
CRM and SCM
Why we choose to upgrade to Business Suite
Why did the IT Landscape need to evolve?
8/8/2019 Sap Ep Bw Best Practsdn201
7/31 SAP AG 2004, SAP TechEd / SDN201
Goals of Capstones 2004 Projects
Integrate and merge all transactional data into one repository
Make information actionable (For example A/R Balance during training)
Measure growth of the business
Measure customer retention
Measure manufacturing strategy
Breakdown barriers to departmental data (remove the Key holder
dynamic)
Out of the box seamless integration
Future Phases will Empower employees, suppliers and partners
8/8/2019 Sap Ep Bw Best Practsdn201
8/31
Who is Capstone Turbine?
Overview of Capstone s Implementation Details
Critical Factors in Capstone's IT success
How SAP NetWeaver Supports Capstone's
Management Direction
8/8/2019 Sap Ep Bw Best Practsdn201
9/31 SAP AG 2004, SAP TechEd / SDN201
Scope: BI Scenarios
Current Scope
SAP R/3-based scenarios
Accounts Receivable Analysis
Accounts Payable Analysis
General Ledger Analysis
Asset Accounting Analysis
Cost Center Accounting Analysis
Product Cost Controlling Analysis
Sales Analysis
Cross-Functional Analysis:Financial and Sales Data
Purchasing Analysis
Manufacturing Analysis
Inventory Analysis
Billing Booking Backlog Analysis
Customer Relationship Management
CRM Lead Analysis
CRM Opportunities Analysis
CRM Activities Analysis
CRM Sales Pipeline Analysis
Future Scope:
Customer Relationship Management
CRM Customer Interaction Center (CIC)Analysis
Supply Chain Management
Demand Planning Analysis
APO Resource and Operation DataAnalysis
Product Lifecycle Management Configuration Management
Analysis
mySAP HCM analytics
Cross-Application Time Sheet
Time Management - Time and
Labor
Personnel Development -
Qualifications
Travel Management - Travel
Expenses
8/8/2019 Sap Ep Bw Best Practsdn201
10/31 SAP AG 2004, SAP TechEd / SDN201
Scope: SAP Enterprise Portal 6.0 SP2
Live:
Custom Dashboard Overview
Exec Cockpit: Sales
Exec Cockpit: Financials
Exec Cockpit: Inventory
Exec Cockpit: Production
CEO
Future Phases:
Employee Self-Service
Manager Self-Service
More custom Dashboards Alerts / notifications
8/8/2019 Sap Ep Bw Best Practsdn201
11/31 SAP AG 2004, SAP TechEd / SDN201
Scope: mySAP CRM
Marketing
Inbound Lead Management
Outbound Lead Management
Service
Interaction Center: Information Help
Desk
Interaction Center: Customer Service
& Support
Service Order Handling
Interaction Center: Complaints
Complaint Processing
Sales
Opportunity Management
Activity Management Interaction Center: Telesales Inbound
Interaction Center: Telesales Outbound
SAP Best Practices for CRM V1.40 is based on SAP CRM 4.0
8/8/2019 Sap Ep Bw Best Practsdn201
12/31 SAP AG 2004, SAP TechEd / SDN201
Sample: Enterprise Portal
8/8/2019 Sap Ep Bw Best Practsdn201
13/31 SAP AG 2004, SAP TechEd / SDN201
Sample: Enterprise Portal
8/8/2019 Sap Ep Bw Best Practsdn201
14/31 SAP AG 2004, SAP TechEd / SDN201
Sample: Enterprise Portal
8/8/2019 Sap Ep Bw Best Practsdn201
15/31 SAP AG 2004, SAP TechEd / SDN201
Sample: Enterprise Portal
8/8/2019 Sap Ep Bw Best Practsdn201
16/31
Who is Capstone Turbine?
Overview of Capstone s Implementation Details
Critical Factors in Capstone's IT success
How SAP NetWeaver Supports Capstone's
Management Direction
8/8/2019 Sap Ep Bw Best Practsdn201
17/31 SAP AG 2004, SAP TechEd / SDN201
Reducing Cost and IT Overhead
MCOD multiple systems one database Reduction of hardware by 40%
Lower administrative overhead by minimizing number of
databases
Leverage SAP Tools
Reducing Licensing Cost
Migration from MS SQL to SAPs MaxDB
Lower administrative overhead
Supported by SAP License is covered by SAP Licensing Agreement
8/8/2019 Sap Ep Bw Best Practsdn201
18/31
SAP AG 2004, SAP TechEd / SDN201
Leverage Portal KM in Implementation
Capstone-Specific Documents Embedded in User Interface Quick links to Process documentation from common interface
Revision Control
Easy navigation
Work Instructions
eLearning
Homegrown Content Available in the Portal
Quick multimedia refreshers 2-5 min
Easy to publish and update as needed Empowering Super Users
8/8/2019 Sap Ep Bw Best Practsdn201
19/31
SAP AG 2004, SAP TechEd / SDN201
Security
Portal is integrated with Active Directory Users login to the portal once with network ID and password
Fewer passwords to remember
Instant access to all authorized backend systems
Single Sign-on
Role-based Authorization
Limited number of Functional Roles
Aggregate transactions from multiple backend systems
Combining WinGui Transactions, Business Package content andWeb Reports
Access to all appropriate reports
Quick links to work instructions and eLearning material
8/8/2019 Sap Ep Bw Best Practsdn201
20/31
SAP AG 2004, SAP TechEd / SDN201
SAP Best Practice Guides
Quick Prototyping Implementation Guides and BC Sets
Work Instructions
Process Flows
Its all there!
Significant Reduction in Project Timeline
Control of Scope
Limited initial implementation to documented processes
Quickly implement the baseline processes
Use the Process Flows and Scenario Descriptions to identifyappropriate building blocks
Future projects to build on success of baseline
8/8/2019 Sap Ep Bw Best Practsdn201
21/31
SAP AG 2004, SAP TechEd / SDN201
Project timeline
Internal man days 40
Consulting man days 0
Elapsed time 3 Months
Internal man days 21 Consulting man days 0
Elapsed time 3 Months
Man days associated with creating dashboards 15
SAP BW Project Metrics
SAP Enterprise Portal Project Metrics
8/8/2019 Sap Ep Bw Best Practsdn201
22/31
8/8/2019 Sap Ep Bw Best Practsdn201
23/31
Who is Capstone Turbine?
Overview of Capstone s SAP ImplementationHistory
Critical Factors in Capstone's IT success
How SAP NetWeaver Supports Capstone'sManagement Direction
8/8/2019 Sap Ep Bw Best Practsdn201
24/31
SAP AG 2004, SAP TechEd / SDN201
Key Benefits
Ability to report seamlessly across SAP applications
Tons of preconfigured reports with minimal changes where ready to
use
Improved reporting performance compared to SAP R/3
Billing Booking Backlog
Reduced end-user training
Single sign-onRole authorizations from LDAP
Consistent look and feel for all reports
Portal iView integration was a snap
What Capstones managers are saying about their
8/8/2019 Sap Ep Bw Best Practsdn201
25/31
SAP AG 2004, SAP TechEd / SDN201
What Capstone s managers are saying about theirdashboards
I intend to make this part of my daily routine
We want more
When will everybody have access to this data
Having immediate access to data to allow for analysis like this is the datawarehouses main objective. THIS EMPOWERMENT IS AWESOME!
This enables us to get the information we want from SAP when we wantit and to the level of detail we need.
M i F d
8/8/2019 Sap Ep Bw Best Practsdn201
26/31
SAP AG 2004, SAP TechEd / SDN201
Enhance Super
User Analytics
Expand additional
scenarios for
Customer Service
Deploy APO to enhance
operational excellence and
minimize purchased
material costs
Evaluate SAP XI foradditional channels of
Partner communication
Moving Forward
Tailor and rollout
Director Level
Cockpits
Applications
Platform
Communities
Enterprise PortalBusiness Information Warehouse
Web Application Server
SAP
R/3
Management
mySAP
CRM
mySAP
SCM
SAP NetWeaver
Employees
A Pl d V l R d t th ESA Vi i
8/8/2019 Sap Ep Bw Best Practsdn201
27/31
SAP AG 2004, SAP TechEd / SDN201
A Planned Value Roadmap to the ESA Vision
Extend use of SAP solutions tomeet sales & process optimization goalsExpand use of CRM and SCM scenariosDrive revenue through clear picture of customers, identifynew revenue streams, and optimize business processes
Applications & Application Services Platform Integration
A
bilitytoChangeyourBusiness
Value
d Process Integrationupgrade SAP R/3
Seamless information exchangewith Business PartnersEvaluate SAP XI
Internal-Facing PortalImplement Portal
Access to key analytics - Enable intuitive and actionable
insight with access to analytics via SAP NetWeaver solutions
Deploy and tailor SAP Best Practices through use of predefined business
scenarios for the enterprise
Automated and real-time information with
key Partners
We are here
Low High
High
SAP D l N t k
8/8/2019 Sap Ep Bw Best Practsdn201
28/31
SAP AG 2004, SAP TechEd / SDN201
SAP Developer Network
Look for SAP TechEd 04 presentations and videos on
the SAP Developer Network.
Coming in December.
http://www.sdn.sap.com/
Q ti ?
http://www.sdn.sap.com/http://www.sdn.sap.com/http://www.sdn.sap.com/8/8/2019 Sap Ep Bw Best Practsdn201
29/31
SAP AG 2004, SAP TechEd / SDN201
Q&A
Questions?
8/8/2019 Sap Ep Bw Best Practsdn201
30/31
SAP AG 2004, SAP TechEd / SDN201
Please complete your session evaluation.
Be courteous deposit your trash,
and do not take the handouts for the following session.
Feedback
Thank You !
C i ht 2004 SAP AG All Ri ht R d
8/8/2019 Sap Ep Bw Best Practsdn201
31/31
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission
of SAP AG. The information contained herein may be changed without prior notice.
Some software products marketed by SAP AG and its distributors contain proprietary software components of other software
vendors.
Microsoft, Windows, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iSeries,
pSeries, xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, and Informix are trademarks or
registered trademarks of IBM Corporation in the United States and/or other countries.
Oracle is a registered trademark of Oracle Corporation.
UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.
Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered
trademarks of Citrix Systems, Inc.
HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium,
Massachusetts Institute of Technology.
Java is a registered trademark of Sun Microsystems, Inc.
JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and
implemented by Netscape.
MaxDB is a trademark of MySQL AB, Sweden.
SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver and other SAP products and services mentioned herein as
well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countriesall over the world. All other product and service names mentioned are the trademarks of their respective companies. Data
contained in this document serves informational purposes only. National product specifications may vary.
These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies
("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be
liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are
those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein
should be construed as constituting an additional warranty.
Copyright 2004 SAP AG. All Rights Reserved