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7/29/2019 SAP CS Module Toce
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General tcodes IPCS
Maintenance Planning IW72
Change Service Order IW73
Display Service Order IBSSI_RFCDEST
RFC Destination for IBS Functions MCK0
Plant Maintenance Information System IE06
Change Equipment
IH10
Display Equipment
IW56
Create service request
IW74
Change Contract for Serviceable Item
IW75
Display Serviceable Item Contract
IL20
Change Functional Location
Customer Interaction tcodes
CIC0
Customer Interaction Center
CICS
Customer Interaction Center
CICK
Maintain Scripting Profile
CICO
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CIC Profile Definition
CCMP_RABOX
Remote Action Box via SAPGui for HTM
EWFC0
Action Box Configuration
CICY
CTI Administration
CICA
Maintain Activities in CIC
CICC
Maintain CIC Framework ID
CICM
Component Profile Type Definition
CRMC_CIC_WSP0
CIC Component Definition
CIC2
Scripting: Variable Maintenance
CICZ
DNIS mapping
CICL
CIC Profile Definition
CICE
Assignment of Visible Components
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More SAP CS - Customer Interaction Transaction Codes
Call Management tcodes
IS01
Solution DB - Create/Display/Change
IS02
Text Indexing for Solution Database
ISCA
Define Symptom Type
ISCG
Define BO Types for Symptoms
ISNR
Number range maintenance: ISDB
IS00
Number range maintenance: ISMP
IS03
Number range maintenance: ISOL
ISCD
Define Solution Categories
Installed Base Management tcodes COIB
As-Built for Serialized Material IH20
Where-Used List Time
IB61
Create Installed Base with Reference
IH22
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Where-Used List Time Interval
Service Processing tcodes
OISD
Generation of PM Orders from SD
OISE
SD Service Processing Active?
OISF
Generation of Orders from the WP
OISC
Generation of PM Orders
Read more: http://www.tcodesearch.com/transaction-codes/search?module=cs#ixzz2ekCU1WJY