SAP Convergent Charging

Delta Information Release Notes Delta Information SAP Convergent Charging (SAP CC 4.0) Target Audience

Technology Consultants System Administrators Application Administrators Solution Consultants

CUSTOMER Document version: 1.0 August 2013

SAP Convergent Charging 4.0 Release Notes Delta

Information

August 2013 CUSTOMER 2 /56

Document History

CAUTION Before you start the implementation or your operations, make sure you have the latest version of this document.

You can find the latest version on SAP Service Marketplace in SAP Support Portal at: https://service.sap.com/releasenotes SAP Solutions SAP Convergent Charging

.

The following table provides an overview of the most important document changes.

Version Date Description

1.0 August 2013 Initial version


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Table of Contents

DOCUMENT HISTORY ...................................................................................................................2

TABLE OF CONTENTS ....................................................................................................................3

1 INTRODUCTION..................................................................................................................7

Target Audience ........................................................................................................................7

About this Document ................................................................................................................7

Document Abbreviations ..........................................................................................................7

2 BEFORE YOU START ............................................................................................................9

Release Notes ...........................................................................................................................9

Installation & Upgrade Information ...........................................................................................9

Important Note .........................................................................................................................9

Additional Information ..............................................................................................................9

3 BUSINESS FEATURES .........................................................................................................11

Modeling ................................................................................................................................ 11 Enterprise Credit Pooling .................................................................................................................. 11 Large Subscriber Account Support .................................................................................................... 11

Data Model Changes for Master Data ..................................................................................... 11 Service Provider Master Data (Enhanced) ......................................................................................... 11 Customer Master Data (Enhanced) ................................................................................................... 11 Core Functions (Enhanced) ............................................................................................................... 11

Master Data for the Service Provider ...................................................................................... 12 Chargeable Item Package (Changed) ................................................................................................ 12 Mapping Tables and Classes (Enhanced) .......................................................................................... 12 Range Tables and Classes (New)....................................................................................................... 12

Master Data for the Customers ............................................................................................... 13 Provider Contracts (Enhanced) ......................................................................................................... 13 Counters Shared With Provider Contracts (New) ............................................................................... 13 Subscriber Accounts (Enhanced) ....................................................................................................... 14 Subscriber Mapping Tables (New) .................................................................................................... 14 Subscriber Range Tables (New) ........................................................................................................ 14 Bulk Import of Subscriber Accounts and Provider Contracts (New) .................................................... 15 Update Prepaid Account and Provider Contract Initial States (New) .................................................. 15

Tax Management .................................................................................................................... 15 Support of the 2010 EU VAT Directive (Enhanced) ............................................................................. 15 Customer Related Tax Information (New) ......................................................................................... 16

Refilling Function .................................................................................................................... 16 Refilling (New) ................................................................................................................................. 16 Integration by Default (New) ............................................................................................................ 16 Immediate Threshold Refilling (New) ................................................................................................ 16

Recharging Function ............................................................................................................... 17

Session-Based Charging Function ............................................................................................ 17 High Availability (Enhanced) ............................................................................................................. 17 MSCC Support (New) ........................................................................................................................ 17 Charged Items Aggregation (New) ................................................................................................... 17


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Rerating Function .................................................................................................................... 18 Rerating Performance (Enhanced) .................................................................................................... 18 Architecture (Changed) .................................................................................................................... 18 Integration by Default (New) ............................................................................................................ 18 Recharging Function via the Web Services (New) .............................................................................. 18 Rerating with BART or SAP CI (New) ................................................................................................. 18

Convergent Charging Function ................................................................................................ 18 Support of New Data Model (New) ................................................................................................... 18 Offline Charging: Batch Rating Session Triggering (Enhanced) .......................................................... 19 Integration by Default (New) ............................................................................................................ 19

Activation Function ................................................................................................................. 19 Technical Interface (New) ................................................................................................................. 19 Integration by Default (New) ............................................................................................................ 20

Graphical User Interfaces ........................................................................................................ 20 Subscriber Account Window in the Core Tool (Enhanced) .................................................................. 20 Mapping Table and Mapping Table Class Window in the Core Tool (Enhanced) ................................. 20 Provider Contract Management (Enhanced) ..................................................................................... 21 Chargeable Item Package (Changed) ................................................................................................ 21 New and Old Data Model Management (New) ................................................................................. 21 Admin+ (Enhanced) .......................................................................................................................... 21 BART+ (Enhanced)............................................................................................................................ 21 Setup Tool (Enhanced) ..................................................................................................................... 22 Config Tool (Enhanced) .................................................................................................................... 22 BART Setup Tool (Enhanced) ............................................................................................................ 22

4 ARCHITECTURE ................................................................................................................23

Technical Interfaces (Enhanced) ....................................................................................................... 23 High Availability for Session-Based Charging (Enhanced) .................................................................. 24 Performance (Enhanced) .................................................................................................................. 24 Core Server: Rater Instances (Enhanced) ........................................................................................... 24 BART Server (Enhanced) ................................................................................................................... 24

5 IMPLEMENTATION ............................................................................................................25

Application Interfaces ............................................................................................................. 25 External CRM & Provisioning Interface (New) ................................................................................... 25 Billing and Financial System Interface (New) .................................................................................... 26

6 TECHNICAL INTERFACES .....................................................................................................28

Web Services .......................................................................................................................... 28 SOAP (Enhanced) ............................................................................................................................. 28 Process Components (Enhanced) ...................................................................................................... 29 Catalog Management Web Service (Enhanced) ................................................................................ 32 Service Operation Processing: Bundle Mode and Mass Mode (New) .................................................. 33 Subscriber Account and Contract Management in Bulk (Enhanced) ................................................... 34 Charging Contract State Management Web Service (New) ............................................................... 35 Prepaid Account State Management Web Service (New) .................................................................. 35 Subscriber Mapping Table Management Web Service (New) ............................................................ 36 Subscriber Range Table Management Web Service (New)................................................................. 37

HCI .......................................................................................................................................... 37

Message TCP ........................................................................................................................... 37 Session-Based Charging (Enhanced) ................................................................................................. 37 Session-Based Charging (Deprecated) .............................................................................................. 39


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Getting Estimated Price (Deprecated) ............................................................................................... 39

Notifications Management ...................................................................................................... 40 Cc3: Notifications in Files (Enhanced) ............................................................................................... 40

7 TECHNICAL FEATURES .......................................................................................................41

Software Architecture ............................................................................................................. 41

Security Management ............................................................................................................. 41 Single Sign-on (New) ........................................................................................................................ 41 Encrypted Communication Connections (New) .................................................................................. 41 SAP CC User Management (Changed) ............................................................................................... 42 Authorization and Role Management (Changed) .............................................................................. 43

Communications ..................................................................................................................... 43 IPv6 Support (New) .......................................................................................................................... 43 UDP Discovery Function (Enhanced) ................................................................................................. 43

Logging and Tracing (Changed)................................................................................................ 44 Logging and Tracing Functions for the Systems (Changed) ................................................................ 44

Error Framework (Enhanced) .................................................................................................. 44 Error Management .......................................................................................................................... 44

Platforms ................................................................................................................................ 45 OS Platforms (Enhanced) .................................................................................................................. 45 Database Platforms (Enhanced) ....................................................................................................... 46

Data Auditing (Enhanced)........................................................................................................ 46

8 DOCUMENTATION ............................................................................................................47

Documentation for Log Messages (New) .......................................................................................... 47 Documentation for Error Codes (New) .............................................................................................. 47 Documentation for Web Services (Enhanced) ................................................................................... 48 Accessing to the WSDL and the XSD Fragments (New) ...................................................................... 49 SAP Service Marketplace (Enhancement) .......................................................................................... 50 Online Help (Enhancement) .............................................................................................................. 51

9 INSTALLATION AND UPGRADE .............................................................................................52

Installation and Upgrade Tool (Enhancement) .................................................................................. 52 Migration of Master Data for the Customer (New) ........................................................................... 52

TYPOGRAPHIC CONVENTIONS ......................................................................................................53

ICONS .....................................................................................................................................53

COPYRIGHTS ............................................................................................................................54

Disclaimer ............................................................................................................................... 55

Documentation in SAP Support Portal ..................................................................................... 55


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1 Introduction

Target Audience

Technology consultants Solution consultants

About this Document

The Release Notes document lists the technical and functional differences between SAP Convergent Charging software version 3.0 and version 4.0.

SAP Convergent Charging software is referred to as SAP CC in this document.

The Release Notes document contains the following main sections:

Consume-To-Cash In High-Volume Business

Delta information about the C2C scenario and the end-to-end scenario O2C

Business Features

Delta information about master data and charging process

Architecture

Delta information about changed architecture concepts

Integration

Delta information about integration of SAP CC

Technical Interfaces

Delta information about communication and other technical interfaces

Technical Features

Delta information about the security, tax management and platforms

Documentation

Delta information about document types and deliverables

Installation and Upgrade

Delta information about installation and upgrade tools, procedures and framework

Document Abbreviations

The table below shows the list of abbreviations used throughout this document.

Abbreviation Meaning

BIT Billable Item (SAP Convergent Invoicing)

CC SAP Convergent Charging

CDR Consumption Detail Record (SAP CC BART Server)

CI SAP Convergent Invoicing (SAP ERP System)

CIF Charged item Integration Framework


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CIT Charged Item

COL Common Object Layer Framework (SAP ERP System)

CT Communications Taxing (Server)

EIF Exportable item Integration Framework

RFC Remote Function Call

SMD Solution Manager Diagnostic

SOAP Simple Object Access Protocol

TCO Total Cost of Ownership

TIF Transaction Integration Framework

WSDL Web Services Description Language

XML eXtended Markup Language

XSD XML Schema Definition


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2 Before You Start

Release Notes

A release note typically describes a new function or an existing function that has been enhanced or changed. It may, however, also describe a function that has been deleted or describe user interface changes, terminology changes.

Before you start the implementation or the upgrade, make sure you have the latest version of this document. You can find the latest version at the following locations: https://service.sap.com/releasenotes SAP Solutions SAP Convergent Charging

and https://service.sap.com/releasenotes SAP Industry Specific Components SAP for Telecommunications .

Installation & Upgrade Information

For a complete list of the available installation and upgrade documents for this software release, see Service Marketplace at the following location: https://service.sap.com/instguidescc30 .

Other Information Centers of SAP CC 4.0 are available from SAP Service Marketplace at: https://service.sap.com/instguidescc or https://service.sap.com/instguides SAP Business Suite Applications SAP Convergent Charging .

Important Note

There is no SAP Library for SAP CC 4.0. As solution or technology consultants, consult first the Technical Reference Guide. You can find the latest version at the following location: https://service.sap.com/instguidescc30 Plan .

Additional Information

For more information about specific topics, see the quick links as shown in the table below.

Content Quick Link on SAP Service Marketplace

SAP Convergent Charging SAP CC 4.0 Information Center:

https://service.sap.com/instguidescc

The Information Centers of SAP CC 4.0 are available from Service Marketplace: https://service.sap.com/instguides SAP Business Suite Applications SAP Convergent Charging

Security Notes https://service.sap.com/securitynotes

Security https://service.sap.com/security

Security Guides https://service.sap.com/securityguide


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SAP Notes https://service.sap.com/notes

Released Platforms https://service.sap.com/platforms

SAP Solution Manager https://service.sap.com/solutionmanager

Installation & Upgrade Documentation

https://service.sap.com/instguides


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3 Business Features

Modeling

Enterprise Credit Pooling

Use Enterprise Credit Pooling is the sharing of counters (minutes, SMSs, other credits) between multiple provider contracts in order to implement pooling plans designed for corporate subscriber accounts. For small business company, you can configure this model in SAP Convergent Charging by sharing a pool of counters with provider contracts relating to the same subscriber account.

Large Subscriber Account Support

Use You can implement business-to-business (B2B) models model in SAP Convergent Charging 4.0. For large companies you can configure this model by configuring the master data related to the customers of a service provider. You set up:

Multiple provider contracts: Corporate and employee contracts Multiple accounts: Corporate and employee accounts Multiple technical identifiers: Employee technical identifiers

Thousands of provider contracts can belong to a subscriber account.

Data Model Changes for Master Data

Service Provider Master Data (Enhanced)

Refer to the information detailed in this chapter about the pricing catalog:

Range tables and range table classes

Customer Master Data (Enhanced)

Refer to the information detailed in this chapter about:

Business data tables for subscriber accounts: Subscriber mapping tables Subscriber range tables

Core Functions (Enhanced)

The key functions of SAP Convergent Charging 4.0 support the new data model:

Charging Process Activation Process Re-charging Process


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Master Data for the Service Provider

SAP Convergent Charging 4.0 provides some changes with the master data related to the pricing logic for a service provider.

Chargeable Item Package (Changed)

Use The Chargeable Item Class replaces the Chargeable Item Package. This replacement has two consequences:

The user does no longer need to subsume a Chargeable Item Class under a Chargeable Item Package.

The user usually creates a Charge that is associated to a Chargeable Item Class. However, the user can also create a charge without associating it to a Chargeable Item Class if the price plan of the charge only uses Recurring Rates and One-Shot Rates components but no Usage Rate components. But do not forget that this option is irreversible because if a Usage Rate component is necessary to run the price plan, the user must create another Charge.

For more configuration information, see in SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Core Tool Chargeable Item Classes .

Mapping Tables and Classes (Enhanced)

Use The mapping tables and the mapping table classes have been enhanced with additional information. You are now enabled to define additional information for any mapping table or mapping table class.

You can dedicate a subscriber mapping table to each end customer of the service provider in case of convergent charging based on provider contracts.

For more configuration information, see the SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Core Tool Mapping Table Classes and http://help.sap.com/cc SAP CC 4.0 Core Tool Mapping Tables .

See also:

The section on defining additional information for the mapping tables and the mapping table classes with the Core Tool graphical user interface on page [20]

The section on Web Services modifications on page [32]

Range Tables and Classes (New)

Use SAP Convergent Charging 4.0 provides you with new business data tables that are recommended to design and configure the pricing logic that includes tiered pricing or scaled prices.

A range table is a table of business data for mapping ranges of positive numbers to a set of output string or number values that represent prices, unit prices, or other credits. Some combinatorial rules


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can be applied to output values to compute final values and supplementary values. Intelligent pricing logic is associated to compute values by designing basic or complex algorithms.

You can dedicate a subscriber range table to each end customer of the service provider in case of convergent charging based on provider contracts.

For more information, consult the SAP CC Library in SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Application Help Master Data Master Data for the Service Provider .

Effect on Configuration To design the pricing policy of a customer service, you can configure in SAP CC the pricing logic that includes tiered pricing.

You need to:

Configure and store the relevant range table classes and range tables in the pricing catalog of the service provider.

Set up some price plans or pricing macros to take into account these range tables.

For more configuration information, see the SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Core Tool Range Table Classes and http://help.sap.com/cc SAP CC 4.0 Core Tool Range Tables .

See also:

The section on defining additional information for the mapping tables and the mapping table classes with the Core Tool on page [20]


For more information, see the SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Core Tool Charge Plans .

Master Data for the Customers

SAP Convergent Charging 4.0 provides some changes with the master data related to the end customers of a service provider.

Provider Contracts (Enhanced)

Use SAP Convergent Charging 4.0 gives the possibility to manage provider contracts with SAP CC Core Tool. See on page [21] for more information about the changes of this user interface.

Counters Shared With Provider Contracts (New)

Use


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SAP Convergent Charging 4.0 enables to share a pool of counters with several provider contracts relating to the same subscriber account. You can design the charging policy based on enterprise credit pooling.

For more information, consult the SAP CC Library in SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Application Help Master Data Master Data for the End Customers Provider Contracts .

For more configuration information, see the SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Configuration and Deployment Information Core Tool Provider Contracts .

Subscriber Accounts (Enhanced)

Use SAP Convergent Charging 4.0

Subscriber Mapping Tables (New)

Use SAP Convergent Charging 4.0 gives the possibility to assign a mapping table to a subscriber account instead of defining it in a pricing catalog. Such a mapping table is called subscriber mapping table. Subscriber mapping tables can be used in the provider contracts related to a same subscriber account they are attached to. They cannot be shared between several customers.

You must implement the necessary service operations of the Web Services technical interface to manage subscriber mapping tables in your SAP CC landscape. Refer to the Web Services section on page [28] in the Technical Interfaces chapter.

For more information, consult the SAP CC Library in SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Application Help Master Data Master Data for the End Customers Subscriber Mapping Tables .

Subscriber Range Tables (New)

Use SAP Convergent Charging 4.0 provides you with new business data tables that are recommended to design and configure the pricing logic that includes tiered pricing (or scaled prices) that must be based on customer data.

SAP Convergent Charging 4.0 gives the possibility to assign a range table to a subscriber account instead of defining it in a pricing catalog. Such a range table is called subscriber range table. Subscriber range tables can be used in the provider contracts related to a same subscriber account they are attached to. They cannot be shared between several end customers.

You must implement the necessary service operations of the Web Services technical interface to manage subscriber range tables in your SAP CC system landscape. Refer to the Web Services

section on page [28] in the Technical Interfaces chapter.

For more information, consult the SAP CC Library in SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Application Help Master Data Master Data for the End Customers Subscriber Range Tables .

Effect on Configuration


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To design the pricing policy of a customer service, you can configure in SAP CC the pricing logic that includes tiered pricing.

You need to:

Configure and store the relevant range table classes in the pricing catalog of the service provider.

Set up price plans or pricing macros to take into account these subscriber range tables. Implement the management (creation, maintenance, replication, synchronization) of

subscriber range tables stored in SAP CC.

For more configuration information, see the SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Configuration and Deployment Information Core Tool Range Table Classes and http://help.sap.com/cc SAP CC 4.0 Core Tool Subscriber Range Tables .

For more implementation information, see the SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Development Information Range Table Classes

and http://help.sap.com/cc SAP CC 4.0 Core Tool Subscriber Range Tables.

Bulk Import of Subscriber Accounts and Provider Contracts (New)

Use SAP Convergent Charging 4.0 gives the possibility to import subscriber accounts and provider contracts in bulk. See p. 34 for more information.

Update Prepaid Account and Provider Contract Initial States (New)

Use SAP Convergent Charging 4.0 gives the possibility to update the initial state of prepaid accounts and the initial state of provider contracts for migration purposes only. See p. 35 and p. 35 for more information.

Tax Management

SAP Convergent Charging 4.0 provides the management of VAT rules to support the 2010 EU VAT Invoicing Directive.

Support of the 2010 EU VAT Directive (Enhanced)

Use SAP Convergent Charging 4.0 provides the management of VAT rules to support the 2010 EU VAT Invoicing Directive. The VAT rules are configured for the SAP CC system. You can customize these rules. In the pricing catalog of a service provider, you must configure the charges of charge plans (or offers) to use VAT rules set in the subscriber account of the end customers of the service provider.

This concept of VAT rules can be extended to another value added tax systems.


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Customer Related Tax Information (New)

Use SAP Convergent Charging 4.0 supports new information in the subscriber account of the new data model:

Customer Country Code Business Category (B2B, B2C) VAT

Refilling Function

Refilling (New)

Use You use this business process

Integration by Default (New)

The refilling function is integrated with SAP ERP/FI-CA for Convergent Invoicing. Consult the first chapter about the value scenario Error! Reference source not found. in this document on page [Error! Bookmark not defined.].

If you plan to implement this function for another scenario, consult the Implementation chapter on page [25].

Immediate Threshold Refilling (New)

Use SAP Convergent Charging 4.0 gives the possibility to refill the prepaid balance of a subscriber account according to events which may occur on these accounts. A dedicated refill logic component named "Account Event Refill" has been introduced to implement this new feature. Contrary to the existing recurring refill component which works in conjunction with the internal scheduler, refills generated by the "Account Event Refill" component are immediately taken into account.

NOTE This new refill component has been designed to deal with future events, but the SAP Convergent Charging 4.0 version of this component only deals with one event. This event corresponds to the moment when the prepaid balance falls under a given threshold users can specify.


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Recharging Function

Session-Based Charging Function

High Availability (Enhanced)

The session-based rating and charging function is enhanced to improve the high availability of the convergent charging services of SAP CC Core Server. Consult the Architecture chapter on page [23].

MSCC Support (New)

The MSCC Support function enables using MSCC AVP of CCR during session-based charging. It is now possible to have credit-control on several services in the same user session. SAP CC Diameter Server is able to handle several MSCC AVPs in incoming Diameter credit control requests and provides the corresponding number of MSCC AVPs in outgoing Diameter credit control answers.

The serviceDictionary.xml configuration file must be customized in order to benefit from the functionality MSCC Support. See the Configuration Guide for more information.

New APIs are provided for session-based charging. See the HCI

section on page [37].

Charged Items Aggregation (New)

The Charged Items Aggregation feature gives the possibility to merge multiple charged items into a single one, according to defined aggregation policies. These aggregation policies define some aggregation rules and reporting conditions which must be applied to charged items during charging operations performed in session-based execution mode, in order to determine whether 2 charged items must be aggregated or not, and decide whether a pending charged item must be reported or not.

NOTE The Charged Items Aggregation feature is only available and relevant for charging operations executed in a session-based mode, and only concerns charged items related to service usage. As a consequence, only charged items related to the same consumed service can be aggregated.

For more information, consult the SAP note related to the SAP CC 4.0 SP11, available on SAP Service Marketplace at: https://service.sap.com/sap/support/notes/1832034


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Rerating Function

Rerating Performance (Enhanced)

A daily batch of re-rating should be done in 4 hours, when 30% of subscriptions are in error on a base of 25 millions chargeable items per day.

Architecture (Changed)

The rerating function is now a BART-driven process.


The rerating function is integrated with SAP ERP/FI-CA for Convergent Invoicing. Consult the first chapter about the value scenario Error! Reference source not found. in this document on page [Error! Bookmark not defined.].

If you plan to implement this function for another scenario, consult the Implementation chapter

on page [25].

Recharging Function via the Web Services (New)

SAP Convergent Charging 4.0 provides a Recharging function through Web Services dedicated to recharging chargeable items. The updater instance of SAP CC Core Server publishes the Recharging Web Service that provides three operations (Recharging Session Start, Chargeable Item Recharge, and Recharging Session Stop). SAP CI and any other external system can use this function when they need to recharge chargeable items.

Rerating with BART or SAP CI (New)

Rerating provider contracts can be done with BART or SAP CI depending on the configuration of the parameter EIF_CONN_CLASS. See the Configuration Guide or the Upgrade Guide for more information.

Convergent Charging Function

Support of New Data Model (New)

Use


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The charging functions of SAP Convergent Charging 4.0 support the new data model. The account determination process is based on new objects included in each item of the provider contract: An account assignment is used to map a contract item with an account from the subscriber account.

Offline Charging: Batch Rating Session Triggering (Enhanced)

Use SAP Convergent Charging 4.0 provides a new technical interface to trigger batch rating sessions on the provider contracts and subscriptions. See the Web Services section on page [28].

You may have to implement this interface between SAP CC and your external billing system in order to be able to manage billing cycles with up-to-date data.

NOTES You can manually trigger batch rating sessions from the BART Tool. You can implement the triggering of batch rating sessions from external systems:

From a mediation system by using the Java libraries From a billing system by using the Web Services


The offline charging function is integrated with SAP ERP/FI-CA for Convergent Invoicing. Consult the first chapter about the value scenario Error! Reference source not found. in this document on page [Error! Bookmark not defined.].


Activation Function

SAP Convergent Charging 4.0 manages recurring and one-shot charges and refills. For performance reasons, the calculations are only performed when necessary (for a rating and charging request). SAP CC can trigger regularly this function for the subscriptions. For the provider contracts, this function should be launched by an external system.

Technical Interface (New)

Use SAP Convergent Charging 4.0 provides a new technical interface to trigger the activation process on the provider contracts and subscriptions. This triggers all the recurring charges and refills related to a set of provider contracts and according to a reference date. See the Web Services section on page [28].

You have to implement this interface between SAP CC and your external billing system in order to be able to manage billing cycles with up-to-date data.

NOTE


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You have also to implement a scheduler in your external billing system in order to trigger regularly the activation process in SAP CC. The internal scheduler of SAP CC does not manage the provider contracts.


The activation function is integrated with SAP ERP/FI-CA for Convergent Invoicing. Consult the first chapter about the value scenario Error! Reference source not found. in this document on page [Error! Bookmark not defined.].


Graphical User Interfaces

Subscriber Account Window in the Core Tool (Enhanced)

Use The Mapping Tables tab is added to the subscriber account window in SAP Convergent Charging 4.0. It gives the possibility to see and to define subscriber mapping tables.

For more information, see: http://help.sap.com/cc40/ Core Tool About Subscriber Accounts .

For more information, see: http://help.sap.com/cc40/ Core Tool About Subscriber Mapping Tables .

See also:

The section on subscriber mapping tables on page [14]

Mapping Table and Mapping Table Class Window in the Core Tool (Enhanced)

Use SAP Convergent Charging 4.0 gives the possibility to define additional information for mapping tables and mapping table classes. The Core Tool was enhanced for this purpose.

The mapping table and the mapping table class windows are split into two tabs:

The Definition tab to set basic data related to the mapping table or the mapping table class The Additional Information tab to define additional information for the mapping table or the

mapping table class For more information, see: http://help.sap.com/cc40/ Core Tool About Mapping Tables .

For more information, see: http://help.sap.com/cc40/ Core Tool About Mapping Table Classes .


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See also:

The section on master data changes on page [12]


Provider Contract Management (Enhanced)

Use SAP Convergent Charging 4.0 gives the possibility to manage provider contracts with the Core Tool user interface. You can create, modify and delete provider contracts with the Core Tool for testing and training purposes.

Notes:

The accesses related to the provider contract are automatically created and modified when you create a new contract or when you modify an existing one.

Do not use this feature in case of integration with a CRM. The provider contracts are managed by the CRM. Creating, modifying or deleting contracts with the Core Tool may lead to inconsistencies between the 2 systems.

For more information, see: http://help.sap.com/cc40/ Core Tool About Provider Contracts .

For more information, see: https://service.sap.com/instguidescc40 Install Configuration Guide .

Chargeable Item Package (Changed)

Use The Chargeable Item Class replaces the Chargeable Item Package. For more information, see the section Master Data for Service Provider earlier in this document on page [].

New and Old Data Model Management (New)

Use SAP Convergent Charging 4.0 provides a new data model for the master data of the service provider and for its customers. The Core Tool handles by default, only the master data based on the new data model.

The Core Tool is also able to manage simultaneously both models for upgraded landscapes.

Admin+ (Enhanced)

Use SAP CC 4.0 Admin+ provides enriched help function for the users. The help function is associated to a complete online documentation for administrators and technology consultants.

For more information, see the Documentation chapter on page [47].


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BART+ (Enhanced)

Use SAP CC 4.0 BART+ provides enriched help function for the users. The help function is associated to a complete online documentation for administrators and technology consultants.


Setup Tool (Enhanced)

Use SAP CC 4.0 Setup Tool provides enriched help function for the users. The help function is associated to a complete online documentation for administrators and technology consultants.


Config Tool (Enhanced)

Use SAP CC 4.0 Config Tool provides enriched help function for the users. The help function is associated to a complete online documentation for administrators and technology consultants.


BART Setup Tool (Enhanced)

Use SAP CC 4.0 BART Setup Tool provides enriched help function for the users. The help function is associated to a complete online documentation for administrators and technology consultants.



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4 Architecture

SAP Convergent Charging 4.0 provides few architecture changes to facilitate its integration with an external CRM or provisioning system and with an external billing system. These changes are introduced in this chapter.

NOTE Most of the enhancements for the architecture of SAP Convergent Charging 4.0 are related to the integration with SAP CRM and SAP ERP/FI-CA components of the SAP Business Suite. Consult the Error! Reference source not found. section on page [Error! Bookmark not defined.] for more information.

Technical Interfaces (Enhanced)

Use SAP Convergent Charging 4.0 provides some enhancements for its technical interfaces.

For more information, consult the Technical Interfaces chapter on page [28].


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High Availability for Session-Based Charging (Enhanced)

The session-based charging function is enhanced to ensure the persistency of session data for:

A maintenance modification of the landscape (instance map changes) A crash of a rater instance of the SAP CC Core Server A crash of a host machine

This improves the HA concept of SAP Convergent Charging 4.0.

NOTES A technical service (session backup) ensures that no session is lost. It is in charge of saving

the sessions out of the data cache of the Rater instance so that the cache partition can be moved to another Rater instance and that the cache values are restored after a process or a machine crashes.

The session backup service works in transactional mode. The default implementation of the backup service uses the Core Database. A table is created

for each partition from 1 to 480.

Performance (Enhanced)

The rerating performance has been enhanced.

Core Server: Rater Instances (Enhanced)

The rater instances of the SAP Convergent Charging 4.0 Core Server have been enhanced with the following functions:

Generation of refill records Output of alert notifications in files HA concept for session-based charging

BART Server (Enhanced)

The SAP Convergent Charging 4.0 BART Server drives the rerating function.


Information


5 Implementation

SAP Convergent Charging 4.0 provides new features to facilitate its integration with an external CRM or provisioning system:

A new data model for the master data A new concept for the use of this master data: the CRM application is responsible for

bundling commercial products or offers, based on pricing elements furnished by SAP Convergent Charging: charge plans and refill plans. The CRM application is responsible for managing the order phase of this product and for creating relevant provider contracts in SAP Convergent Charging (provisioning)

A new technical interface based on SOAP for Web Services Notifications in files

EXAMPLE SAP Convergent Charging 4.0 is now integrated with SAP CRM and SAP ERP/FI-CA components of the SAP Business Suite EhP6. See the first section in this document on page [Error! Bookmark not

defined.].

Application Interfaces

External CRM & Provisioning Interface (New)

Use SAP Convergent Charging 4.0 provides some functions to interface a CRM application or an external provisioning system in order to manage the master data stored in SAP CC or in the external system.

Technical Interface

Function Description Master Data

Web Services Master Data Configuration

Service Provider Catalog Management

This component enables to create and maintain the relevant mapping tables in SAP CC

Mapping tables

Web Services

Master Data Configuration

Product and Catalog Management in CRM

This component enables the CRM application to model commercial product by combining relevant and released charge plans and refill plans stored in SAP CC

Charge plan

Refill plan

Web Services Provisioning (Customer Data Configuration)

Subscriber Account

This component enables to create and maintain the relevant subscriber account

Subscriber account


Information


Management in SAP CC

Web Services Provisioning (Customer Data Configuration)

Provider Contract Management

This component enables to create and maintain the relevant provider contracts in SAP CC

Provider contract

JCo Function or Files

Business Processing

Account Balance Management

Alert notifications related to expirations of prepaid accounts and amount of the balances of a prepaid account below a threshold

Prepaid account of a subscriber account

For more information about the Web Services and the JCo functions, see the Technical

Interfaces page [28].

Billing and Financial System Interface (New)

Use SAP Convergent Charging 4.0 provides some functions to interface an external billing system in order to manage the billing and invoicing functions.

Prepaid / Real-Time

Technical Interface

Function Description Data

Web Services

Business Processing

Business Job Management

This component features the launch of some key business processes in SAP CC in order to enable an external billing system to compute invoices

Offline Charging (*) Online Charging Activation (*) Recharging

Web Services Business Processing

Refill Management

This component enables two paths to launch the refill process for prepaid accounts stored in SAP CC


JCo BIT

Charged items, refill records, billable items

JCo Function or Files

Business Processing

Account Balance Management

Alert notifications related to expirations of prepaid accounts and amount of the balances of a prepaid



Information


account below a threshold

NOTES (*) The batch rating is only available for an offline charging scenario. For an integration mixing old data (subscriptions) and new data (provider contracts), it can

be necessary to launch the activation process on both types of data. The load of charged items and refill records is only available in an integrated scenario with

SAP ERP / FI-CA with SAP CI.

For more information about the Web Services and the JCo functions, see the Technical Interfaces on page [28].


Information


6 Technical Interfaces

Web Services

This section presents the changes of the Web Services technical interface.

For more implementation information, consult the SOAP API Specifications for the SAP CC Web Services in SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Development Information SOAP .

For document download or subscription, refer to the Plan Information on SAP Service Marketplace at: https://service.sap.com/instguidescc SAP CC 4.0 Plan .

SOAP (Enhanced)

Use SAP Convergent Charging 4.0 provides a new technical interface based on SOAP technology over HTPP(S) connections. These Web Services can be used and consumed only with the new data model introduced by the previous version and mostly based on charge plans and provider contracts.

Functional Area Process Component Business Context

Cross Catalog (Master Data Configuration)

Pricing Catalog Management (ENHANCED)

(SAP CC Side)

Product Catalog Management (CRM Side)

Provisioning (Customer Master Data Configuration)

Subscriber Account Management (ENHANCED)

Customer data migration Mass synchronization for:

Business Partner Business Agreement

Subscriber Mapping Table Management (NEW)

Master data management for: Business Partner Order Capture and Contract

Subscriber Range Table Management (NEW)

Master data management for: Business Partner Order Capture and Contract

Provider Contract Management (ENHANCED)

Customer data migration Mass synchronization for:

Order Capture and Contract

Prepaid Account State Management (NEW)

Customer data migration

Charging Contract State Management (NEW)

Customer data migration

Business Processing



Information


Refill Management

Recharging

Charging

For more information, refer to the next sections and consult the SOAP API Specifications for the SAP CC Web Services in SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Development Information SOAP .

For security information, consult the SAP CC Security Guide on SAP Service Marketplace at: https://service.sap.com/instguidescc SAP CC 4.0 Plan Security Guide .

Process Components (Enhanced)

Use SAP Convergent Charging 4.0 provides Web Services that include the following process components and service operations:

Process Component

Service Operations Changed Operations New Operations

Service Provider Catalog Management (ENHANCED)

(SAP CC Side)

Cancel a mapping table

Create or change a mapping table row

Cancel a mapping table row

Find mapping table classes

Create a mapping table

Find mapping tables

Create or change a mapping table

Find range table classes

Create or change a range table

Find range tables

Cancel a range table

Product Catalog Management (CRM Side)

Find the description of a charge plan class

Find charge plan classes

Find the description of a refill plan class

Find refill plan classes

Subscriber Account Management (ENHANCED)

Create or change a subscriber account

Cancel a subscriber account

Read a subscriber account

Read the full version of a subscriber account

Create or change an external

Create or change subscriber accounts in bundle mode

Create or change subscriber accounts in mass mode

Create or change external accounts in bundle mode

Create or change external


Information


Process Component


account

Cancel an external account

Read an external account

Create or change a prepaid account

Cancel a prepaid account

Read a prepaid account

Change the schedule of the blocked/locked/closed states of a prepaid account

accounts in mass mode

Create or change prepaid accounts in bundle mode

Create or change prepaid accounts in mass mode

Subscriber Mapping Table Management (ENHANCED)

Find subscriber mapping tables

Create a subscriber mapping table

Create or change a subscriber mapping table

Cancel a subscriber mapping table

Create or change rows in a subscriber mapping table

Cancel rows of a subscriber mapping table

Subscriber Range Table Management (NEW)

Find subscriber range tables

Create or change a subscriber range table

Cancel a subscriber range table

Charging Contract Management (ENHANCED)

Create or change a contract

Find a charging contract

Cancel a charging contract

Create or change charging contracts in bundle mode

Create or change charging contracts in mass mode

Prepaid Account State Management (NEW)

Change the initial state of prepaid accounts in bundle mode

Change the initial state of prepaid accounts in mass mode

Change the initial state of a prepaid account

Charging Contract State Management (NEW)

Change the initial state of charging contracts in bundle mode

Change the initial state of charging contracts in mass mode

Change the initial state of a charging contract

Read the state of a charging contract


Information


Process Component



Launch a rating session

Activate charging contracts in bulk

Activate subscriptions in bulk

Read the status of a job

Special: Load charged items and refill records

Refill Management

Find the prepaid accounts related to one user service identifier

Refill a prepaid account

Recharging (NEW)

Lock a charging contract collection

Lock a set of charging contract collections

Unlock a charging contract collection

Unlock a set of charging contract collections

Find the restoration points of a charging contract

Restore the state of a charging contract collection at a given date

Restore the state of a set of charging contract collections at a given date

Prepare the execution of the recharging process

Read the status of a recharging process preparation operation

Recharge a single chargeable item

Recharge a set of chargeable items

Charging (NEW)

Charge a single chargeable item

Charge a set of chargeable items

Charge a single chargeable item in check mode

(*) NOTES


Information


A charging contract is the technical name for provider contract in SAP Convergent Charging. A provider contract is a master data of the customer of a service provider.

A charge plan class is a business object related to a charge plan in SAP Convergent Charging: a charge plan class is a simplified view of a charge plan: it exposes the signature of a charge plan. Whereas a charge plan is maintained over time, the charge plan class remains stable.

A refill plan class is a business object related to a refill plan in SAP Convergent Charging: a refill plan class is a simplified view of a refill plan: it exposes the signature of a refill plan. Whereas a refill plan is maintained over time, the refill plan class remains stable.



Catalog Management Web Service (Enhanced)

Use SAP Convergent Charging 4.0 provides the following possibilities:

Define additional information for the mapping tables Modify mapping tables Manage range tables

The some data object models are enhanced with additional information: The mapping table and the mapping table class. The relevant service operations are enhanced.

The range table data model is added to the Web service. The relevant service operations are added.

Process Component


Service Provider Catalog Management

Management of the commercial products by combinations of charge plan classes and refill plan classes and partial management of the pricing catalog stored in SAP Convergent Charging for a service provider.

Cancel a mapping table

Create or change a mapping table row

Cancel a mapping table row

Find mapping table classes

Create a mapping table

Find mapping tables

Create or change a mapping table

Find range table classes

Create or change a range table

Find range tables

Cancel a range table

The following operations are modified:


Information


MappingTableCreate: You are now able to define additional information when creating a mapping table

MappingTableFind: Additional information can be used as search criteria for mapping tables

MappingTableClassFind: Additional information can be used as search criteria for mapping table classes

The following operation is added to the Web service:

MappingTableMaintain: You are now able to modify a mapping table To enable your implementation of range tables, the following operation is added to the Web service:

Find range table classes Create or change a range table Find range tables Cancel a range table

See also:

The section on master data changes on page [12] The section on the definition of additional information for mapping tables and mapping table

classes with the SAP CC Core Tool user interface on page [20]


Download these documents on SAP Service Marketplace. Consult the recommendation on page [50].

Service Operation Processing: Bundle Mode and Mass Mode (New)

Use SAP Convergent Charging 4.0 Web Services provide two particular modes for bulk processing: The bundle and mass modes. The bundle or mass operation groups multiple single operations for processing by the connected SAP CC system. All the single operations are the same type. The single operations are sequentially executed.

You implement the operations in bundle mode or in mass mode according to your business requirements and context.

Bundle Mode (All or None) Mass Mode

The bundle operation groups multiple single operations for processing. All single operations are successfully performed or none: The processing stops at the first failed single operation and the modifications done by the previous single operations are cancelled in the SAP CC system.

The mass operation groups multiple single operations for processing. Most of the single operations are successfully performed whatever the failure of certain single operations: The processing is never stopped (except for a system failure) and the modifications done by the previous single operations remain in the SAP CC system.


Information


Bundle Mode (All or None) Mass Mode

The overall bundle result includes a list of successful single results.

In case of business error, the overall result is failed and includes a list of successful but not applied single results and one failed operation.

In case of system error, no change applies. The SAP CC system replies a SOAP fault.

The overall mass result includes a list of successful or erroneous single results.

In case of some business errors, the overall result is successful and includes a complete list of successful or erroneous single results.

If all the single operations fail then the mass operation fails.

In case of system error, no change applies. The SAP CC system replies a SOAP fault.

The required implementation of the error handling is facilitated: Your application must send again the same request once the issue has been fixed. Each time an error occurs, you must restart from the beginning.

The required implementation of the error handling is intelligent: Your application must be able to take into account the successful and the failed single operations to only send again the relevant single operations later on. All the business errors are immediately listed in the mass result.



Subscriber Account and Contract Management in Bulk (Enhanced)

Use SAP Convergent Charging 4.0 Web Services provide the possibility to maintain subscriber accounts and provider contracts in bulk to implement customer data provisioning (management, replication, and synchronization) or migration.

See the new operations and the related process component in the table below:

Functional Area

Process Component New Operations

Provisioning (Customer Master Data Configuration) Subscriber Account Management

subscriberAccountMaintainBundle

subscriberAccountMaintainMass

prepaidAccountMaintainBundle

prepaidAccountMaintainMass

externalAccountMaintainBundle

externalAccountMaintainMass

Provider Contract Management

chargingContractMaintainBundle

chargingContractMaintainMass


Information


In a customer data migration context, these operations must be implemented in your SAP CC landscape with some other operations the enable to restore prepaid balances and other credits (counter values in provider contracts) in the migrated master data. Consider the following process components: Charging Contract State Management and Prepaid Account State Management.

See also the section about migration on page [52].



Charging Contract State Management Web Service (New)

Use SAP Convergent Charging 4.0 provides a new Web service which enables you to update the initial state of a provider contract to restore some counter values (credits) from a former system. This Web service called Charging Contract State Management must be used for customer data migration purposes only.

See the content of the new Web service (process component) in the table below:

Process Component Service Operations

Charging Contract State Management

Management of the initial states of charging contracts been migrated to SAP Convergent Charging

chargingContractStateChange

chargingContractStateChangeBundle

chargingContractStateChangeMass

See also the section about master data migration on page [52].



Prepaid Account State Management Web Service (New)

Use SAP Convergent Charging 4.0 provides a new Web service which enables you to update the initial state of a prepaid account in a subscriber account to restore the balance value from a former system. This Web service called Prepaid Account State Management must be used for customer data migration purposes only.

See the content of the new Web service in the table below:



Information



Prepaid Account State Management

Management of the initial states of prepaid accounts in subscriber accounts been migrated to SAP Convergent Charging

prepaidAccountStateChange

prepaidAccountStateChangeBundle

prepaidAccountStateChangeMass

See also the section about master data migration on page [52].


For more information about the customer data migration, consult the SAP CC Implementation and Configuration Guide in SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Configuration and Deployment Information Configuration Guide .


Subscriber Mapping Table Management Web Service (New)

Use SAP Convergent Charging 4.0 provides a new Web service which enables you to handle subscriber mapping tables assigned to a subscriber account and that can be shared by all or some of the provider contracts belonging to this subscriber account.


Process Component New Operations

Subscriber Mapping Table Management

subscriberMappingTableCreate

subscriberMappingTableFind

subscriberMappingTableMaintain

subscriberMappingTableCancel

subscriberMappingTableRowMaintain

subscriberMappingTableRowCancel

See also the section about subscriber mapping tables on page [14].




Information


Subscriber Range Table Management Web Service (New)

Use SAP Convergent Charging 4.0 provides a new Web service which enables you to handle subscriber range tables assigned to a subscriber account and that can be shared by all or some of the provider contracts belonging to this subscriber account.


Process Component New Business Object New Service Operations

Subscriber Range Table Management

Management of the subscriber range tables belonging to a subscriber account as part of the customer master data. Subscriber range tables are end customer data that can be shared between some of the charging contracts belonging to the same subscriber account.

subscriberRangeTable

A subscriber range table is a range table assigned to a subscriber account to be shared by the provider contract (see charging contracts) related to this subscriber account. A subscriber range table is part of the master data related to the end customers of the service provider.

subscriberRangeTableMaintain

subscriberRangeTableFind

subscriberRangeTableCancel

See also the section about subscriber range tables on page [14].



HCI

This section presents the changes of the Web Services technical interface.

For more implementation information, consult the SOAP API Specifications for the SAP CC Web Services in SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Development Information Javadocs .


Message TCP

This section presents the changes of the Message TCP technical interface.

For more implementation information, consult the API Specifications in SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Development Information Javadocs .


Session-Based Charging (Enhanced)


Information


Use SAP Convergent Charging 4.0 provides a new set of APIs dedicated to the implementation of multi-service session-based charging services.

You develop a mediation application that can manage multiple charging sessions of quota reservations and consumption confirmations related to the usage of several customer services or several options of a customer service.

Within this multiservice session, you manage the charging sessions (of quota reservations and consumption confirmations related to the usage of one customer service) with:

Reservations Confirmations Cancellations Reservation extensions

The following methods were added to the classes AsyncStatefulServiceClient and StatefulServiceClient:

StatefulServiceClient AsyncStatefulServiceClient

CCR Initiate createSessionStartOperation createSessionStartAsyncOperation

CCR Update createSessionUpdateOperation createSessionUpdateAsyncOperation

CCR Terminate createSessionStopOperation createSessionStopAsyncOperation

The behavior of these methods is very close from the already existing ones (startRate, updateRate and stopRate). The main difference is that they enable to group reservations, confirmations and cancellations into one request. See implementation information in the Configuration Guide to determine which APIs you should use.

createSessionStartOperation

This method enables to create several reservations in one call. Calling the method createSessionStartOperation is very similar to calling the method startRate several times.

createSessionUpdateOperation

This method enables to handle several reservations, confirmations and cancellations in one call.

createSessionStopOperation

This method enables to create several confirmations and cancellations in one call. Calling the method createSessionStopOperation is very similar to calling the method stopRate several times.

See the API Javadocs for details about the new APIs for session-based charging.

Java Package Online Charging Services New Operations


Information


Java Package Online Charging Services New Operations

cnd.message

Session-Based Charging

Asynchronous Synchronous

Charging Clients

AsyncStatefulS

erviceClient

StatefulServic

eClient

You manage a multiservice session relating to several customer services with:

createSessionStartAsyncOperation(..

)

createSessionUpdateAsyncOperation(.

.)

createSessionStopAsyncOperation(..)

Session-Based Charging (Deprecated)

Use SAP Convergent Charging 4.0 deprecates the API dedicated to the implementation of session-based charging services. They are replaced by a new set of APIs dedicated to the implementation of multiservice session-based charging services.

SAP CC 4.0 still supports these APIs.

NOTE Do not use these APIs in new implementation projects.

Java Package Online Charging Services Deprecated Operations

cnd.message



Charging Clients

AsyncStatefulServiceClient

StatefulServiceClient

startRate

updateRate

stopRate

Getting Estimated Price (Deprecated)

Use SAP Convergent Charging 4.0 deprecates the getEstimatedPrice(..)APIs dedicated to the implementation of online charging services with advice of charge functions. They are replaced by the blankCharge(..) APIs.

SAP CC 4.0 still supports these APIs.



Information



cnd.message



Charging Clients

AsyncStatefulServiceClient

StatefulServiceClient

getEstimatedPrice

Notifications Management

Cc3: Notifications in Files (Enhanced)

Use SAP Convergent Charging 4.0 provides a new function for the technical interface (Notification Management). With this function, you can store the business notifications in temporary files. These output files can then be uploaded in order to transmit the notifications to the appropriate systems or applications.

For implementation and configuration information, see the Configuration Guide for SAP CC 4.0 from SAP Service Marketplace at: https://service.sap.com/instguidescc40 Install Configuration Guide .

Note: This function is implemented in the integrated scenario with SAP CRM and SAP ERP/FI-CA for Convergent Invoicing. Consult the first chapter about the value scenario Error! Reference source not found. in this document on page [Error! Bookmark not defined.].


Information


7 Technical Features

Software Architecture

Security Management

For security information, refer to the SAP CC 4.0 Security Guide. It is available in SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Security Information or on SAP Service

Marketplace at: https://service.sap.com/instguidescc40 Plan Security Guide.

Single Sign-on (New)

SAP Convergent Charging 4.0 gives the possibility to authenticate users consuming Web Services by using an Application To Application SSO mechanism. This SSO mechanism only concerns the SOAP over HTTP communication channel, and is based on the SAML Token security profile which consists in transporting an SAML token into the header of SOAP messages.

For more security information, see the Security Guide for SAP CC 4.0 on SAP Service Marketplace at: https://service.sap.com/instguidescc Plan Security Guide .

Encrypted Communication Connections (New)

Use Except the messages over UDP channel, all the communication channels provided by the SAP Convergent Charging 4.0 system can be secured using encryption mechanisms:

The XML and SOAP messages sent over the HTTP protocol can be encrypted using SSL (two-way authentication is supported)

The internal communication channel can be encrypted using SSL (two-way authentication is supported)

Connections to the databases (through the JDBC channel) and to the Diameter Server can be encrypted

The performed RFC calls can be encrypted by using the SAP Cryptographic Library (two-way authentication is supported for these secure network connections)

Encryption is activated by default for these communication channels, but can be deactivated if necessary.


For configuration information, see the Configuration Guide for SAP CC 4.0 on SAP Service Marketplace at: https://service.sap.com/instguidescc Install Configuration Guide .


Information


SAP CC User Management (Changed)

Use SAP Convergent Charging 4.0 provides default roles available to set up the user authorization profiles. For security reason, few authorization objects are removed for the Customer Sales Representative (CSR) and BART Administrator roles.

CSR Role:

- searchChargeComponentByPricingMacro

- searchChargeComponentByTranslationTable

- searchChargeComponentByTierTable

- searchOfferByChargeComponent

- searchPricingMacroByPricingMacro

- searchPricingMacroByTranslationTable

- searchPricingMacroByTierTable

- export

- exportPublicHolidays

- searchRefillLogicByPricingMacro

- searchRefillLogicByTranslationTable

- searchRefillLogicByTierTable

BART Administrator Role:

- searchSubscriberAccount

- chargePlanClassFindRequest

- chargingContractFindRequest

- subscriberAccountReadRequest

- prepaidAccountFindFromUserTechnicalIdentifierRequest


Effect on System Administration Before to upgrade your SAP CC system landscape, consult the detailed changes and determine the new user profiles of your SAP CC users. During the upgrade process, grant the SAP CC users with additional authorization roles.

For more information, see the Upgrade Guide for SAP CC 4.0 on SAP Service Marketplace at: https://service.sap.com/instguidescc SAP CC 4.0 Upgrade Upgrade Guide

.


Information


Authorization and Role Management (Changed)

Use SAP Convergent Charging 4.0 provides a new internal mechanism to manage the authorization and role concepts. Few authorization objects are removed for the Customer Sales Representative (CSR) and BART Administrator roles.

For more information, see the Security Guide for SAP CC 4.0 on SAP Service Marketplace at: https://service.sap.com/instguidescc SAP CC 4.0 Plan Security Guide .

Effect on System Administration

For more information, see the Upgrade Guide for SAP CC 4.0 on SAP Service Marketplace at: https://service.sap.com/instguidescc SAP CC 4.0 Upgrade Upgrade Guide

.

Communications

IPv6 Support (New)

In addition to IPv4 addresses, SAP Convergent Charging 4.0 also supports the use of IPv6 addresses, according to the RFC 3171 specifications. This enhancement concerns the connections:

Performed by client applications or user interfaces to deployed components of SAP Convergent Charging

Between the deployed instances themselves Between user interfaces (or deployed instances) and databases

For further information about IPv6 addresses, refer to the RFC 3171 documentation.

UDP Discovery Function (Enhanced)

Use SAP Convergent Charging 4.0 replaces the UDP discovery function to facilitate the startup of the SAP CC systems and to enhance the security of the landscape. Each instance of an SAP CC system tries first to connect to the background database that includes shared configuration settings available for the complete system.

For more information, see the Security Management section on page [41] and the SAP CC

Security Guide in SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Security Information .

Effect on System Administration The system configurations will be reset during the upgrade of your system landscape with default settings recommended for productive landscape. The UDP discovery function is deactivated.


Information


Logging and Tracing (Changed)

Logging and Tracing Functions for the Systems (Changed)

Use SAP Convergent Charging 4.0 replaces the logging and the tracing functions to facilitate the monitoring and the troubleshooting of the systems.

For more information, consult the SAP CC Library in SAP Help Portal at: http://help.sap.com/cc SAP CC 4.0 Application Help .

Effect on Configuration The system configurations will be reset during the upgrade of your system landscape with default settings recommended for productive landscape. You have to adapt the configuration to be compliant with your IT policy and rules.

Effect on System Administration You have to manage the new system parameters available for these functions.

You can use the log viewer tools provided by SAP to monitor the by SAP CC systems.

You can use a complete reference of the log messages, detailed reasons and follow-up activities to troubleshoot your system and fix the issues or prevent future anomalies. See the Documentation chapter on

Documents

SAP Convergent Charging