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SAP Cloud Reference Systems Order-to-Cash (Third-Party Order Processing - Material) Scenario Outline

SAP Cloud Reference Systems - … · SAP Cloud Reference Systems ... invoice creation. ... One logistic process (direct delivery) fulfills two business processes

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SAP Cloud Reference Systems

Order-to-Cash (Third-Party Order Processing - Material)

Scenario Outline

Page 2: SAP Cloud Reference Systems - … · SAP Cloud Reference Systems ... invoice creation. ... One logistic process (direct delivery) fulfills two business processes

© 2012 SAP AG. All rights reserved. 2

Content

Scenario Overview

Business Scenarios in a Reference System

Introduction

Typical Usage

Process Illustration

Usage Example 1: Order-to-Cash with Direct Sourcing - Fast Track

Usage Example 2: Exceptional Third-Party Order Processing for Stock Item

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Scenario Overview Business Scenarios in a Reference System

Introduction

Typical Usage

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© 2012 SAP AG. All rights reserved. 4

Business Scenarios in a Reference System

In a Reference System, you can experience

how a business scenario meets specific

requirements of a typical midsize company.

The following slides outline and illustrate

the individual process steps of a business

scenario as it has been realized in the

model company Almika.

For hands-on experience, you can take

advantage of the business scenario document,

which guides you through the process with

detailed step-by-step instructions.

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© 2012 SAP AG. All rights reserved. 5

Introduction Order-to-Cash (Third-Party Order Processing - Material)

Scenario Introduction

Order-to-Cash (Third-Party Order Processing) is the business process

whereby a company creates a sales order and, based on that order, the

procurement is triggered to ship the products directly to the customer.

The Order-to-Cash (Third-Party Order Processing) scenario supports

companies to efficiently buy and resell products or goods in order to meet

customer demand. This scenario involves numerous business functions

within the enterprise – from sales and automated sourcing to delivery and

invoice creation.

Order-to-Cash (Third-Party Order Processing) is a procure-to-order

process. One logistic process (direct delivery) fulfills two business

processes (sales and purchase). The logistic process can be fully executed

by the sales representative. Order-to-Cash Third-Party Order Processing is

a key process for many companies, especially in the wholesale distribution

business.

Within this scenario all processes are seamlessly integrated supporting the

entire value chain from sales to financial accounting. As an example, the

scenario's Available-To-Promise (ATP) scheduling ensures accurate

information regarding the availability of required goods – enabling

companies to better keep their customer commitments.

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Typical Usage Order-to-Cash (Third-Party Order Processing - Material)

Order-to-Cash (Third-Party Order with Direct Sourcing) - Fast Track

Within a standard process, the company mainly acts as a distributor/reseller and

always performs a Third-Party Order process of products to their customers directly

from their suppliers.

The process begins when the customer requires a certain product. The sales

representative enters a sales order into the system which automatically triggers the

procurement process.

The ordered items will be delivered to the customer directly and the supplier notifies

the sales representative of the delivery.

The customer is billed via customer invoice processing.

Exceptional Third-Party Order Processing for Stock Item

The process begins when the customer requires a quote. The sales representative

enters a sales quote into the system. The customer accepts the quote but with an

earlier requested date. The sales representative generates a sales order out of it,

including the adjusted time lines. In that case, the sales representative decides to

fulfill the delivery externally to save delivery time.

In this alternative setup, the company normally delivers products from stock. But if

there is no inventory available or a time critical delivery is required, then the sales

representative can trigger the delivery of the product directly to the customer.

The customer is billed via customer invoice processing and the supplier invoice is

paid (based on the terms) upon receipt of the supplier invoice.

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Process Illustration Usage Example 1: Order-to-Cash with Direct Sourcing - Fast Track

Usage Example 2: Exceptional Third-Party Order Processing

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© 2012 SAP AG. All rights reserved. 8

Order-to-Cash with Direct Sourcing - Fast Track Order-to-Cash with Purchasing Contract

The sales

representative enters a

sales order.

As the ordered product

is an item delivered by

a third party supplier,

the system generates

an purchase order

automatically.

Once the supplier has

reported the delivery,

the sales representative

registers the Third-

Party delivery and

starts the customer

invoicing process.

Customer Invoice Sales Order

Sales representative Sales Representative Sales Representative

Sales Orders Third-Party Order Fulfillment Customer Invoicing

Process

Role

Work center

Form

Financial

Posting

Create Sales Order Enter Third-Party

Order Fulfillment Post Customer Invoice

Customer Invoice

Related Scenarios: • Financial Receivables

• Financial Payables

• Procure-to-Pay

The Third-Party Order

fulfillment confirmation

triggers the customer

invoice request

generation . The sales

representative can

review the invoice

request and post the

customer invoice.

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© 2012 SAP AG. All rights reserved. 9

Exceptional Third-Party Order Processing for Stock Item Order-to-Cash with Supplier List Price (1/2)

Create and Approve

Sales Quote

The customer accepts

the quote. Using the

Follow-Up function, the

sales representative

generates a sales order

out of the quote.

The ordered product

can just be delivered in

time by a third party

supplier, the sales

representative adjusts

the ship-from fulfillment

to external.

Based on a telephone

call a customer requires

a sales quote. The

sales representative

creates the sales quote.

Before he can submit

the quote to the

customer, the sales

manager needs to

approve it.

New Business

Managing My Area

Sales Order

Sales Representative

Sales Manager

Sales Representative

New Business

Process

Role

Work center

Form

Financial

Posting

Create Sales Order

The buyer can consider

further procurement

possibilities by

reviewing the automatic

generated purchase

order.

Buyer

Purchase Requests

and Orders

Consider further

Procurement

Possibilities (optional)

Purchase Order

This optional step is detailed

in another business scenario

Once the supplier has

reported the delivery,

the sales representative

registers the Third-

Party delivery to start

the customer invoicing

process.

The Third-Party Order

fulfillment confirmation

triggers the customer

invoice request

generation. The sales

representative can

review the invoice

request and post the

customer invoice.

Customer Invoice

Sales Representative Sales Representative

Third-Party Order Fulfillment Customer Invoicing

Enter Third-Party

Order Fulfillment Post Customer Invoice

Customer Invoice

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© 2012 SAP AG. All rights reserved. 10

Exceptional Third-Party Order Processing for Stock Item Order-to-Cash with Supplier List Price (2/2)

Post Supplier Invoice

The accountant

performs the clearing of

goods receipts and

invoice receipts.

The accountant then

checks the journal

entries to verify all

postings that were done

that day.

The Third-Party Order

fulfillment confirmation

triggers the supplier

invoice request

generation. The

accountant can review

the invoice request and

post the supplier

invoice.

Supplier Invoicing

Supplier Invoice

General Accountant General Accountant

Inventory Valuation

Process

Role

Work center

Form

Financial

Posting

Perform GR / IR

Clearing for Third-

Party Orders (optional)

Supplier Invoice Financial Posting This optional step is detailed

in another business scenario

Journal Entries

Related Scenarios: • Financial Receivables

• Financial Payables

• Procure-to-Pay

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© 2012 SAP AG. All rights reserved. 11

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