SAP Cloud ALM in a Nutshell Unit 1: Introduction to SAP

SAP Cloud ALM in a Nutshell

Unit 1: Introduction to SAP Cloud ALM

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Introduction to SAP Cloud ALM

Overview

In this course, you will learn about:

▪ The basics of SAP Cloud ALM

▪ The value of SAP Cloud ALM

▪ Implementation capabilities

▪ Conducting fit-to-standard workshops

▪ Operating cloud solutions

▪ Monitoring business processes

▪ Key takeaways and outlook



Customer demand

“Our customers tell us that they want to manage

their business processes end-to-end across the

Intelligent Suite.

SAP Cloud ALM, a cloud-based tool for

application lifecycle management, delivers a

seamless and harmonized implementation and

operation experience to make this happen. The

solution not only helps our customers maximize

the value of their cloud investments but also

paves the way to the Intelligent Enterprise.”

Thomas SaueressigMember of the Executive Board of SAP SE,

SAP Product Engineering


Implementation Operations


Application lifecycle management (ALM) for the Intelligent Enterprise

Test

Deploy

Detect

AnalyzeCorrect

Automate

Design

Build



SAP Cloud ALM – A brand-new cloud-based ALM offering

For the Intelligent Enterprise

▪ For cloud-centric customers

▪ Manages cloud and hybrid solutions

▪ Supports all components of the

Intelligent Enterprise

In the public cloud

▪ Rethought, newly designed, and built

on modern cloud technology

▪ Immediate consumption, always up-to-date

▪ Cost-efficient for customers

SAP Cloud ALMis cloud-native and open

Fair usage rights included with SAP Enterprise Support, cloud editions



Example – Supporting the Intelligent Enterprise

▪ SAP S/4HANA▪ SAP Customer

Data Cloud

▪ SAP Marketing

Cloud

Lead-to-Cash

Create Order Create InvoicesFulfill Order Collect CashSell ProductMarket Product

▪ SAP S/4HANA

▪ SAP CPQ

▪ SAP Commerce

Cloud

▪ SAP S/4HANA

▪ SAP Subscription

Billing

▪ SAP S/4HANA

▪ SAP Commerce

Cloud


Billing

▪ SAP Commerce

Cloud


Billing

Travel-to-Reimburse

Hire-to-Retire

Source-to-Pay

…

Implementation Operations

Test

Deploy

Detect

AnalyzeCorrect

Automate

Design

Build



SAP Cloud ALM – Functional and product coverage

Functional

coverage

SAP Cloud ALM is live NOW

We plan to extend the scope to complete

lifecycle coverage

We plan to extend coverage to all

components of the Intelligent Enterprise

Product

coverage

This is the current state of planning and may be changed by SAP at any time.



Summary

You have learned that:

▪ SAP Cloud ALM is the answer to the market demand

for managing the Intelligent Enterprise.

▪ Fair usage rights are included in SAP Enterprise

Support, cloud editions at no additional cost.

▪ The three-year roadmap includes plans for enhanced

functionality and extended product coverage.

Thank you.

Contact information:

[email protected]

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Unit 2: Value of SAP Cloud ALM


Value of SAP Cloud ALM

Overview

In this unit, you will learn about:

▪ Benefits of the cloud

▪ The value of SAP Cloud ALM

▪ The value for implementation

▪ The value for operations



Cloud benefits for customers

▪ Always available

▪ Always up-to-date

▪ Access from anywhere

▪ Unlimited scalability

▪ Maximum efficiency

▪ No IT maintenance costs



Value at a glance

Start Running Run with the BestKeep Running Run at your Best



Value for implementation

Accelerated time-to-market Reduced cost of implementation



Value for operations

Improved efficiency Reduced cost of operations



Summary


▪ Because it provides guidance, SAP Cloud ALM

enables customers to better understand the best

practices for implementing a cloud solution, which

helps to level the playing field between them and

their chosen implementation partner.

▪ By standardizing, automating, and monitoring

business processes, SAP Cloud ALM can help

minimize the administration time needed and reduce

the cost of operations for customers.

Thank you.


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Unit 3: Introduction to SAP Cloud ALM for

Implementation


Introduction to SAP Cloud ALM for Implementation

Overview


▪ The basics of SAP Cloud ALM for implementation

▪ Core capabilities

▪ The roadmap


SAP Cloud ALM provides a harmonized implementation experience for the Intelligent Enterprise,

covering all relevant SAP solutions for cloud-centric customers.


Basics

Test

DeployDesign

Build



Core capabilities

Consume Intelligent

Enterprise scenarios and

SAP Best Practices

content, visualize

processes and manage

scope in fit-to-standard

workshops.

Manage your

requirements lifecycle by

utilizing the change

management workflow

and deployment

orchestration.

Perform implementation

tasks based on SAP

Activate, automatically

generated and adapted to

customer scope.

Prepare and execute tests

based on SAP content for

manual testing and

integration of automated

testing tools.

Task TestProcessChange &

Deployment


TeamRollouts Scope

SAP Activate Methodology

SAP Process Content


Content-driven implementation projects



Product roadmap

February 2021November 2020August 2020May 2020

Early Adopter Care Release Support S/4HANA Cloud

Essentials

Support hybrid use cases Later

Partner

enablement

Open API’s

Extensibility

Maintenance

Extension

Management

Integration

Customer

CI/CD

Support of Model Company and

SAP S/4HANA Cloud Extended

Intelligent Enterprise Scenarios

Hire-to-Retire, Source-to-Pay,

Travel-to-Reimburse

All IES scenarios

Best Practice Content for

SAP S/4HANA Essentials

SAP Model Company Content

SAP S/4HANA Cloud Extended

based on Model Company

Hybrid Landscapes

Process

▪ Support Fit-to-Standard Process

▪ Process Scoping

▪ Process Content Viewer

Task

▪ Implementation Tasks rom SAP

Activate Roadmaps

▪ Tasks from Requirements

▪ Manual Task Creation

Test

▪ Test Preparation

Change & Deploy

▪ Requirements

▪ Multiple products in Landscape

Process

▪ Support further content types

Task

▪ Support multiple roadmaps

▪ New Rollout concepts

▪ Parallel Projects

Test

▪ Manual Test Case Execution

Process

▪ Simple Process Editing

Task▪ Agile Support

Test

▪ Integration of test automation

providers

Change & Deploy

▪ Release Timelines

▪ Basic Change Management

Process

▪ Export & Import API’s for

process content

▪ Process documentation

Task

▪ Export & Import API’s for

process content

▪ Partner Content

Test

▪ Test planning

▪ Defect Management

Change & Deploy

▪ Release Management

▪ Extended Change

Management & Traceability

Supported Content

This is the current state of future vision and may be changed by SAP at any time.



Summary


▪ SAP Cloud ALM for implementation supports

customers with the implementation of cloud-centric

solutions by providing preconfigured content in a

cloud-native solution that is ready to use.

▪ Core capabilities: Features, functions and processes

are provided for the running of fit-to-standard

workshops and management of all implementation,

testing, and deployment activities. They adhere to

SAP Activate methodology, content, and tools.

▪ Ease of initial onboarding is followed by the

availability of a preconfigured process with open

interfaces that are extendable and adaptable to a

customer’s individual needs.

Thank you.


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Unit 4: Conducting Fit-to-Standard Workshops


Conducting Fit-to-Standard Workshops

Overview


▪ Fit-to-standard basics

▪ Working with predefined content

▪ Managing tasks

▪ Creating requirements and notes

▪ Tracking project progress



Overview and objective

1

2

4

5

Review best

practices

process

flow

Demonstrate

scope

item and

concepts

Discuss how the processes

fit with the customer’s

requirements

Identify

required

configuration

Enable customer

execution of standard

scenarios

Identify

delta

requirements

6

3

The objective of the fit-to-standard process

is to match the customer’s business

processes to the standard processes

available and to capture optimization and

solution configuration needed by the

customer.



Demo recording



Summary


▪ SAP Cloud ALM for implementation offers an

integrated environment for fit-to-standard

workshops.

▪ Implementation tasks and best practice content are

preloaded in the tool and provided by SAP.

▪ Results of fit-to-standard workshops are captured in

the tool and immediately available for follow-up

activities.

Thank you.


[email protected]










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Follow all of SAP









Unit 5: Introduction to SAP Cloud ALM for

Operations


Introduction to SAP Cloud ALM for Operations

Overview

In this unit, you will learn:

▪ The basics of SAP Cloud ALM for operations

▪ Core capabilities

▪ Roadmap



Basics

SAP Cloud ALM provides harmonized features, functions, and processes for proactive operation

of a cloud-centric solution landscape for the Intelligent Enterprise, covering all relevant

SAP solutions for cloud-centric customers.

Detect

AnalyzeCorrect

Automate


Operation

Automation

Analytics &

Intelligence

Event & Alert

Management

Monitoring

Integrated and

powerful monitoring

with focus on business

processes, integration,

users, and application

aspects.

Reactive/proactive

execution of operation

flows to avoid repeating

tasks and increase

overall operation quality

Out-of-the-box root

cause analysis with

business process

improvement and

technical analytics based

on advanced analytics &

prediction

Use-case-specific alert

calculation including alert

clustering plus intelligent

event processing


Core capabilities


Alert and Dashboard Integration

for Business Process Monitoring

Real User Monitoring with

Embedded Performance

Monitoring

Job Monitoring for Cloud-Based

Jobs

Intelligent Event Processing

Embedded Operation Automation

Business Process Analytics, Health

Monitoring & Business Service

Management

Integration Monitoring with Intelligent

Housekeeping, Aggregation & Analytics

Business Process Health Monitoring for

Cloud Services

Business Service Management

Integrated with Health Monitoring &

Cloud Availability Center

Integration and Exception Monitoring:

SAP S/4HANA Cloud, essentials edition,

SAP Cloud for Customer, SAP Cloud

Platform Integration Suite ,SAP Marketing

Cloud, SAP Cloud Platform Neo and

Cloud Foundry environments, SAP

SuccessFactors, SAP Concur

Business Process Monitoring:

SAP S/4HANA Cloud essentials Lead-to-

Cash, Source-to-Pay, and Design-to-

Operate

Integration and Exception

monitoring:

SAP Ariba, SAP Fieldglass


SAP S/4HANA on-premise,

SAP Business Suite

Performance, Real User, Job

Monitoring:

SAP S/4HANA Cloud,

SAP Marketing Cloud

Integration and Exception Monitoring,

Performance Monitoring, Real User

Monitoring, Job Monitoring

SAP S/4HANA on-premise and

SAP Business Suite


SAP SuccessFactors

Integration and Exception

Monitoring

Alert Management

Landscape Management for Cloud

Services and On-Premise

Systems

Business Process Monitoring

Notification Management

Operation Automation via External

SCP Workflow

Increasing application

lifecycle support for

hybrid cloud landscapes


Roadmap

Supported Content

Product VisionNovember 2020August 2020May 2020

This is the current state of future vision and may be changed by SAP at any time.



Summary


▪ SAP Cloud ALM supports customers with operating

cloud-centric solutions by providing features,

functions and processes in a cloud-native solution

that is ready to use.

▪ The detect-to-correct lifecycle of SAP cloud solutions

is supported by the core capabilities monitoring,

analytics and alert management by providing

predefined KPIs along the end-to-end processes of

the Intelligent Suite.

Thank you.


[email protected]










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Follow all of SAP









Unit 6: Monitoring Business Processes


Monitoring Business Processes

Overview


▪ Business process monitoring basics

▪ Monitoring end-to-end process performance

▪ Detecting anomalies

▪ Analyzing root causes



Overview and objectives

The objective of business process monitoring, as part of SAP Cloud ALM for operations, is to

provide transparency over the end-to-end processes of the Intelligent Suite.

It ensures smooth business operations without disruptions and increases the business process

execution quality and performance:

Business Process Monitoring with SAP Cloud ALM

Detect Analyze Correct Automate

Event & Alert

Management

focused on

efficient event

handling and

correction of

detected issues

Operation

Automation

focused on

correction and

automated

execution of

repetitive tasks


focused on process exceptions and

root cause analysis based on

predefined KPIs



Demo recording



Summary


▪ Business process monitoring makes the performance

of end-to-end processes of the Intelligent Suite

transparent.

▪ Predefined process content and key performance

indicators (KPIs) are provided by SAP.

▪ Analyzing the root cause is the basis for alerting both

LoB and IT users on process disruptions and

exceptions and offering an automated problem

resolution.

Thank you.


[email protected]










warranty.














Follow all of SAP









Unit 7: Key Takeaways and Outlook


Key Takeaways and Outlook

Unit 1: Introduction to SAP Cloud ALM

▪ SAP Cloud ALM is the answer to the market demand

for managing the Intelligent Enterprise.

▪ Fair usage rights are included in SAP Enterprise

Support, cloud editions at no additional cost.

▪ The three-year roadmap includes plans for enhanced

functionality and extended product coverage.



Unit 2: Value of SAP Cloud ALM

▪ Because it provides guidance, SAP Cloud ALM

enables customers to better understand the best

practices for implementing a cloud solution, which

helps to level the playing field between them and

their chosen implementation partner.

▪ By standardizing, automating, and monitoring

business processes, SAP Cloud ALM can help

minimize the administration time needed and reduce

the cost of operations for customers.



Unit 3: Introduction to SAP Cloud ALM for Implementation

▪ SAP Cloud ALM for implementation supports

customers with the implementation of cloud-centric

solutions by providing preconfigured content in a

cloud-native solution that is ready to use.

▪ Core capabilities: Features, functions and processes

are provided for the running of fit-to-standard

workshops and management of all implementation,

testing, and deployment activities. They adhere to

SAP Activate methodology, content, and tools.

▪ Ease of initial onboarding is followed by the

availability of a preconfigured process with open

interfaces that are extendable and adaptable to a

customer’s individual needs.



Unit 4: Conducting Fit-to-Standard Workshops

▪ SAP Cloud ALM for implementation offers an

integrated environment for fit-to-standard workshops.

▪ Implementation tasks and best practice content are

preloaded in the tool and provided by SAP.

▪ Results of fit-to-standard workshops are captured in

the tool and immediately available for follow-up

activities.



▪ SAP Cloud ALM supports customers with operating

cloud-centric solutions by providing features,

functions and processes in a cloud-native solution

that is ready to use.

▪ The detect-to-correct lifecycle of SAP cloud solutions

is supported by the core capabilities monitoring,

analytics and alert management by providing

predefined KPIs along the end-to-end processes of

the Intelligent Suite.


Unit 5: Introduction to SAP Cloud ALM for Operations



Unit 6: Monitoring Business Processes

▪ Business process monitoring makes the performance

of end-to-end processes of the Intelligent Suite

transparent.

▪ Predefined process content and key performance

indicators (KPIs) are provided by SAP.

▪ Analyzing the root cause is the basis for alerting both

LoB and IT users on process disruptions and

exceptions and offering an automated problem

resolution.



Provisioning process

Entitlement

Notification

Provide &

Read InformationOnboarding

Start Request

Application

This is the current state of planning and may be changed by SAP at any time.

All customers with SAP

Cloud subscriptions are

notified automatically that

they are entitled to get SAP

Cloud ALM through the

SAP ONE Support

Launchpad

Customer’s SAP ONE

Support Launchpad admins

are automatically

authorized to launch the

SAP Cloud ALM request

application

Provide minimal input and

the SAP Cloud ALM tenant

is available within an hour

Review Product

Information:

https://support.sap.com/en/

alm/sap-cloud-alm

Invite SAP Cloud ALM

users and connect

solution landscape.

https://support.sap.com/en/alm/sap-cloud-alm


Extended Support for Multi-Cloud

Support for SAP Model Company

Process modelling and documentation

Agile project Management

Test Automation, Defect Management

Change and Deployment Management

Support Multiple Projects and Solutions

Health Monitoring

Job Monitoring

Real User and Performance Monitoring


Business Process Improvement

Service collaboration

Support for Hybrid Cloud

Extension management

Maintenance

Integration with customers’ continuous

integration and delivery (CI / CD)

Synthetic User Monitoring

Consistency Check

Configuration Monitoring

Root Cause Analysis

ALM extensibility

Partner content enabling

Artificial Intelligence use cases

Support for Multi-Cloud

Support Fit-to-Standard

Support Activate methodology

Support IES scenarios & Best Practice

Tasks and Requirements

Manual Test Management


Integration and Exception Monitoring

Event and Alert Management

Notification Management

Operation Automation

Process Modeling, Agile Project

Management & Test Automation


& Business Process Improvement

Support for Hybrid Cloud

& Solution Extensions

SAP Cloud ALM Extensibility

& Partner Enabling


SAP Cloud ALM product roadmap



Stay informed

SAP Help Portal:

https://help.sap.com/viewer/product/CloudALM

SAP Support Portal:

https://support.sap.com/cloud-alm

SAP Community:

https://community.sap.com/topics/application-lifecycle-management

https://help.sap.com/viewer/product/CloudALM

https://support.sap.com/cloud-alm

https://community.sap.com/topics/application-lifecycle-management

Thank you.


[email protected]

Best of luck with the course assignment!










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SAP Cloud ALM in a Nutshell Unit 1: Introduction to SAP