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    Slide No 8 What is an ERP?

     The keyword in Enterprise Resource Planning is

    Enterprise. This is the ambitious goal o an ERP! to

    integrate an organi"ation into one inormation system.

     That is a tall order! building a single sotware program

    that ser#es the needs o people in $nance as well as it

    does the people in human resources and in the

    warehouse. Each o those departments typically has its

    own computer system! each optimi"ed or the

    particular ways that the department does its work. %ut

    ERP combines them all together into a single!

    integrated sotware program that runs o& a single

    database so that the #arious departments can more

    easily share inormation and communicate with each

    other.

    Slide No '( E#olution o ERP

    )ere you can see a general e#olution o ERP systems.

     They started as customi"ed and proprietary Inventory

    control systems in the 1960’s. *n the 1970’s the

    focus shifted to Material Requirement Planning 

    which pro#ided raw materials and component

    management and procurement. *n the 1980’s the

    model continued to grow by including distriutionchannel functions.

    *n the 1990’s This model grew urther into the fully

    de!ned usiness suites that we ha#e come to know

    as "nter#rise Resource Planning $ystems. The

    de#elopment o these products was perpetuated by the

    desire to mo#e programs o& o customi"ed mainrame

    programs! the de#elopment o new technologies! the

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    decentrali"ation o businesses! and the desire to

    implement %PR.

    %RM& 'hich !rst gained #rominence in the mid(

    1990s! was the logical progression o ERP! as it was

    designed to enhance a company+s ront,desk acti#ities.

    -ustomer interaction entered a new era with the

    ad#ent o call centers supported by -R sotware!

    which allowed companies to direct marketing acti#ities

    and build relationships with distinct groups o

    customers. -R also promised to impro#e thepro$tability and e&ecti#eness o the company by

    automating many processes! making better use o

    a#ailable sta& and reducing o#erall costs.

    -R o&ers a utopian answer to many challenges. With

    an integrated -R solution! companies can detect

    changes in customer buying habits! understand their

    needs aster than the competition and respond to

    customer demands in double,/uick time.

     Today! the model grows and ERP companies are trying

    to ully *nternet Enable their products and redesign

    their products or the new business models. What was

    once internally ocused is now e0ternally ocused.

    Slide No '1 What is the State o the ERP arket?

    *n the '2234s the key was internal integration and ERP

    implementations in the 5S were being rapidly

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    completed. This has let the ERP as a standard in many

    mid,si"e and large organi"ations.

     Today the ocus is on linking your internally ocused

    applications to ront,end web systems and %(%

    e0changes. *n the same manner the -R systems are

    also being linked accordingly.

     The 6SP market was hot! but is now cooling

    considerably. *n any case it is a model that will persist

    and will create the ability to ha#e e0ternal companies

    host your ERP or you. This opens new markets orsmaller organi"ations that do not ha#e the *T sta& or

    the knowledge necessary to manage their own ERP.

    7#erall! the market has been in a state o decline or

    appro0imately two years. There are a number o

    actors which ha#e caused this decline! but saturation

    is certainly one main actor.

     The latest market segment or ERP4s is the public sector

    which is now implementing these systems

    inally! o#erall new implementations will continue to

    decline due to the act that the new business models

    are e0ternally ocused. Thereore i you are building a

    system today you would probably use a best o breed

    solution to create your inormation system. )owe#er

    the ERP manuacturers certainly can rebound to

    address the needs o these users and create more

    9e0ible solutions to *nternet enable their applications.

    Slide No ': )istory o S6P.

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    S6P is the leading ERP sotware package. S6P was the

    $rst to integrate a corporation+s worldwide unctions

    tightly into one application.

    S6P! translated rom its original ;erman name! stands

    or Systems 6pplications and Products in >! prior to which it was called

    as $ystems )nalysis and Program *evelo#ment+

    *ts domination o the market occurred during the '283s!

    e0panding $rst throughout Europe early '283s@ and

    then North 6merica '288@. S6P R=1! an ad#anced!

    client,ser#er based #ersion o the popular R=( product!

    was released in '22( and sparked a stunning takeo#ero 6merica+s largest businesses.

    S6P is both the name o the company and their ERP

    product

    S6P system comprises o a number o ully integrated

    modules! which #irtually co#ers e#ery aspect o the

    business management

    5sing S6P+s products! companies can now integrate

    their accounting& sales& distriution&

    manufacturing& #lanning& #urchasing& human

    resources& analysis and other transactions into

    one a##lication. S6P applications thus pro#ide an

    en#ironment where Atransactions are synchroni"ed

    throughout the entire systems.A

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    With B:!333 installations ser#ing '3 million users at

    '8!833 organi"ations in '(3 countries across the globe!

    S6P ranks as the world+s third,largest independent

    sotware pro#ider.

    So ar! there ha#e been 1 systems de#eloped by S6P.

    namely! R='! R=(! R=1.

    Slide No '>

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    e&ecti#ely compete. Today! organi"ations are ocused

    on business perormance! collaboration and inno#ation.

    Cook at the President %ush4s management agenda.

     Technology can not only reduce cost but it cande$nitely impact the operation. ERP is part o the

    solution

    *n act! we ha#e many choices or eDciency and control

    business process outsourcing! hosting etc. Fet we

    know that the data captured in our transactional

    systems is the e0act data that is needed to pro#ide

    transparency across the enterprise. *t is the analysis o

    this data that gi#es organi"ations the opportunity to

    make much better decisions. Not only can we make

    those decisions but we can see the impact on the

    business and the perormance o the business.

    Slide No (3 or 7#er 13 Fears! S6P )as %een

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    Slide No (' S6P ilestones

    S6P stands or LSystems! 6pplications M Products in

    data processing. )ead,/uartered in Waldor! ;ermany!

    S6P is the recogni"ed leader in pro#iding collaborati#e

    business solutions or all types o industries and or

    e#ery maHor market 7#er the course o three decades!

    S6P has e#ol#ed rom a small! regional enterprise into a

    world,class international company. Today! S6P is the

    global market leader in collaborati#e! inter,enterprise

    business solutions.

    S6P SnapshotO

    '.' Ceader in pro#iding collaborati#e e,business

    solutions

    '.( Solutions or all types o industries and or e#ery

    maHor market

    '.1 ;reater market,share than any other business

    sotware organi"ation

    '. Strong ecosystem allows or continued growth!thought leadership and ability to meet all customer

    re/uirements

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    Slide No 13 S6P R=1 System 6rchitecture

    •  The picture here illustrates a typical R=1 system.

    ultiple presentation layers rom multiple computers

    communicate with the application ser#ers o#er the

    local or wide area network.

    or a single R=1 system! there may be multiple

    application ser#ers in order to balance the operational

    load.

    6ll these application ser#ers interact with a single

    database ser#er.

    6nd as the picture illustrates! the database ser#er acts

    as the interace between the e0ternal R

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    component! called as a thin client in common

    terminology. *t is capable o sending re/uests to

    the application ser#er! recei#ing the re/uests back

    and displaying the screen back to the user.

    ultiple instances o presentation ser#ers can e0ecute

    in the same work station.

    6nd generally the presentation layers are! to a good

    e0tent! downward compatible with the application

    ser#ers! in terms o the #ersion. or e.g.! 6 L.: -

    #ersion ;5* would be able to communicate with a L.B% #ersion application ser#er.

     The messages e0changed between the presentation

    layer and the application ser#er are in a S6P

    proprietary ormat. The presentation layer is capable o

    accepting the screen inormation sent rom the

    application ser#er! ormat and generate the screens

    appropriately or the platorm it is running on.

    •  The database ser#er! as we saw earlier! acts as an

    interace between the application ser#er and the

    R

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     The R=1 system! as an application! is conceptually

    di#ided into 1 areas. Namely the application area! the

    basis area and the de#elopment area.

     This is in being synonymous to the 1 main type o

    users. Qi".! the application users or the end users! the

    admin users! popularly called as the basis people and

    the de#elopers.

     The application area is where users initiate and e0ecute

    transactions o the #arious unctional areas o R=1 like

    6ccounting! )uman Resources! Cogistics etc.

     The basis area is where the basis people or the admin

    users e0ecute transactions that are used or monitoring

    the R=1 system like perormance! database

    administration! scheduling etc.

     The de#elopment area is where tools and transactions

    are a#ailable or de#elopers and programmers to createand test 6%6P= programs. This is reerred to as a

    de#eloper4s workbench.

    Slide No > -lients in R=1

    • %asic S6P R=1 and 6%6P= concepts

    We will now brush through a ew basic concepts o the

    R=1 System

    •  The Cogon -lient

     The term Llogon client has nothing to with the

    -lient=Ser#er terminologies.

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    6 client in R=1! is a 1 digit number which enables one to

    maintain multiple independent sets o data within the

    same R=1 system.

    Within the same R=1 system we can ha#e client with

    range 333 to 222.

     The client id is also supplied along with user id and

    password at the time o login.

     This means that each client will ha#e an independent

    set o data. or e.g.! when a person logs into client 833!

    the data he sees! or e.g.! purchase orders or #endor

    details etc.! will not be a#ailable when he logs into

    client >33.

    • -lient mechanism and handling

     The client concept is implicitly handled within the same

    R=1 system.

    *n the $gure illustrated! when a user logs on to client

    833 and runs a program that selects the $eld C*NR

    rom the table C6'! the result o that selection would

    only be two rows though there are : rows a#ailable in

    the table. Similarly! had the user logged on to client

    >33! the selection would ha#e yielded only rows.

    6s we see! the client concept is handled using an e0tra

    $eld 6N

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    and the data contained in the table is same across all

    clients.

     The S6P client concept allows you to map each

    customer to one client! without ha#ing to install and

    administer a separate systems or each customer. This

    makes it possible or the pro#ider to install a small

    number o S6P Systems! but still cater to a large

    number o customers. -osts are not only sa#ed by

    sharing hardware and sotware! multiple customers also

    use the same application solution! including

    administration and support. %ut howe#er! to guarantee

    the secure and reliable co,e0istence o customers

    under a common system umbrella! certain rules and

    guidelines must be ollowed.

    $lide ,o -8 %lients in R./

    -lients are used to di#ide data in a S6P System into

    #arious data areas or #arious purposes. * a company!

    or e0ample! wants to use its S6P System or both test

    and training purposes! a client is created or each

    purpose.

    6 client is identi$ed #ia a three character code.

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    $lide ,o / $am#le $)P $ystem andsca#e

    S6P R=1 Technical -on$guration

    6n S6P R=1 System can consist o one or moreinstances e.g. a central instance or a distributed S6P

    R=1 System@.

    ultiple instances are represented by the con$guration

    o a database ser#er and one or more application

    ser#ers.

    7nly one database and dictionary will e0ist or an S6PR=1 System.

    NoteO with R=! you can ha#e multiple database

    instances.

     To isolate each distinct phase o an implementation! a

    typical or recommended con$guration or an S6P R=1

    System implementation will consist o three separatesystemsO

    *evelo#ment2 or con$guration o S6P applications

    with user speci$c data and user de#elopment.

    3uality )ssurance 4esting2 to isolate de#elopment

    rom $nal testing and user training or production.

    Production2 o li#e business transactions and company

    data.

    $lide ,o 79 R./ 4echnology "nvironment

    When you use R=1! you are ree to choose your

    technical inrastructure. Fou determine which hardware!

    operating systems! or databases you want to use. The

    entire gamut o o&erings rom the leading international

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    #endors is open to youI you can e#en plan your *T

    strategy with #arious systems rom di&erent

    manuacturers. ost importantly! the openness o R=1

    protects your in#estment or the long term. 6s yourcompany grows! R=1 grows with you. 6nd i you change

    your hardware en#ironment! R=1 stays with you on your

    path o change without Heopardi"ing your sotware

    in#estment.

    *n$nitely e0pandable

     The number o workstations you include with theR=1 in your client=ser#er solution is determined solely

    by your indi#idual need. R=1 is in$nitely e0pandable!

    and can be used Hust as well in client=ser#er

    architectures with 13 seats as in installations with

    1!333 end,users. This scalability ensures that R=1 can

    always grow with your re/uirements. We o&er total

    solutions or /uali$ed client=ser#er inormationprocessing that combines a #ariety o products and

    ser#ices in a smoothly unctioning communication

    network. R=1 incorporates not only system

    management! database reco#ery! and print

    management! but also network administration and

    backup solutions. 7ur partnerships with hardware

    manuacturers! database pro#iders! and technology andser#ice companies play a signi$cant role here.

    E#erything is possible...

     The bene$tO -ooperati#e client=ser#er processing

    distributes applications and computing capabilities

    almost at will across a number o le#els! and

    systematically takes ad#antage o the strengths o

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    di&erent hardware and sotware components. Whether

    you use R=1 in two, or three,tier client=ser#er

    architectures! locally or worldwide.

    $lide ,o 79 Platforms and *ataases

    su##orted y R./

     The R=1 6pplication ser#er can be installed on multiple

    operating systems including Solaris )P 5ni0! Windows

    NT and 7S=33. 6nd or each o these operating

    systems! multiple hardware platorms are also

    supported.

     The presentation layer ;5* is also supported in many

    operating system which includes Win 2B! Win NT! 7S=(

    and acintosh.

     The R=1 database ser#er can also be implemented o

    #arious R

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    • %ontrolling

    -ontrolling represents the company+s 9ow o cost and

    re#enue. *t is a management instrument or

    organi"ational decisions. *t is also automatically

    updated as e#ents occur.

    • )ssets Management

    6sset anagement is designed to manage and

    super#ise indi#idual aspects o $0ed assets including

    purchase and sale o assets! depreciation and

    in#estment management.

    • $ales and *istriution

    Sales and

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    material re/uirements planning! shop 9oor control!

    production orders! product costing! etc

    • 3uality Management

    uality anagement is a /uality control and

    inormation system supporting /uality planning!

    inspection! and control or manuacturing and

    procurement.

    • Plant Maintenance

    *n a comple0 manuacturing process! maintenancemeans more than sweeping the 9oors. E/uipment must

    be ser#ices and rebuilt. These tasks a&ect the

    production plans. Plant aintenance module supports

    and super#ises these maintenance.

    • arehouse Management

    Warehouse anagement pro#ides 9e0ible! automatedsupport to assist in processing all goods mo#ements

    and in maintaining current stock in#entories in the

    warehousing comple0.

    • uman Resources

    )uman Resources is a complete integrated system or

    supporting the planning and control o personnelacti#ities.

    • oro'

    Work9ow is a solution which has been integrated ully

    in the R=1 System and which enables customer,speci$c

    business process 9ows to be coordinated and controlled

    on a cross,application and cross,workplace basis.

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    • Pro:ect $ystem

    ProHect System is designed to support the planning!

    control and monitoring o long,term! highly comple0

    proHects with de$ned goals.

    $lide ,o 10 $ales ;rder Process

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     The goods are shipped and brought to the organi"ation

     The goods are recei#ed typically at the dock@ and then put away part two o

    the three way match

    6n in#oice is recei#ed rom the #endor third part o the 1,way match

    6ter the tolerances=#eri$cation o the 1,way match are met a payment is made

    according to the terms agreed to on the purchase order.

    $lide ,o 111& 11>& 11/

    "RP ( 3M Module

    R)R uality anagement @ assures that products meet stringent regulatorystandards! are sae and uniorm! and meet company product speci$cations. R)R

    processes are thoroughly integrated into the manuacturing process.

     The uality anagement module co#ers all classic /uality management tasks!

    such as /uality planning setup o data or tasks@! /uality inspection! and

    /uality control. R)R has se#eral terms that are important to note.

    3uality Planning2 the creation and management o master data that is re/uired

    to plan and complete inspections.

    3uality Ins#ection2 the identi$cation o whether an inspection unit meetsspeci$ed criteria.

    • 3uality %erti!cates2 documents that contain te0t! #alue! and inspection

    results! which are used to certiy the material.

    • 3uality ,oti!cations2 the recording and processing o internal or

    e0ternal problems that result rom poor /uality.

    • 3uality %ontrol2 the combination o speci$cation rom inspection

    planning! results rom /uality inspections! and /uality noti$cations orm

    the basis or /uality control.

    • 4est "qui#ment Management2 the management o test e/uipment in

    the orm o master data records in R)R.

    $lide ,o 118 my$)P Industry $olutions

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    industries di&erently! hence pre,customi"ing the package or generic industry

    purpose. Through its industry solutions! S6P addresses the uni/ue core

    processes o more than (B distinct industries. -ombined with industry,speci$c

    applications and best business practices! all industry solution sets use and build

    upon myS6PU %usiness Suite solutions! powered by the S6P NetWea#erU

    platorm. S6P currently around (> *ndustry solutions. Some o the key #erticals

    are listed belowO

    '. anuacturing *ndustries

     S6P or 6utomoti#e

     S6P or -hemicals

     S6P or -onsumer Products

     S6P or Engineering! -onstruction M 7perations S6P or E-M7@

     S6P or )igh Tech

     S6P or 7il M ;as S6P or 7M;@

    ( Ser#ice *ndustries

     S6P or edia

     S6P or Proessional Ser#ices

     S6P or Retail

     S6P or Telecommunications

     S6P or 5tilities

    1 Public Ser#ices

     S6P or )ealthcare and S6P or Public Sector

    inancial Ser#ices

     S6P or %anking! S6P or inancial Ser#ice Pro#iders and S6P or *nsurance

    $lide ,o 1>9 

    h ere does a %RM solution !t @

    %usiness partner master data is the building block or the whole customer

    interaction cycle.

    %usiness partner master data is not restricted to customers but re9ects also

    competitors! partners and employees that may be in#ol#ed in the sales or

    ser#ice cycle.

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    $lide ,o 1-1 $)P ,eteaver ( 4he integration

    and a##lication #latform for lo'er 4%;

    *t is a comprehensi#e integration and application platorm! S6P NetWea#er works

    with your e0isting *T inrastructure to enable and manage change. With S6PNetWea#er! you can 9e0ibly and rapidly design! build! implement! and e0ecute

    new business strategies and processes. The platorm enables you to dri#e

    inno#ation throughout your organi"ation by recomposing e0isting systems while

    maintaining a sustainable cost structure. Fou can also add inno#ati#e! industry,

    speci$c business processes with reduced risk to e0isting systems and a strong

    return on in#estment.

    S6P NetWea#er uni$es integration technologies into a single platorm and is

    preintegrated with business applications! reducing the need or custom

    integration. The platorm is based on industry standards and can be e0tended

    with commonly used de#elopment tools such as

     Va#a ( Platorm! Enterprise Edition V(EE@I icrosot .NETI and *% WebSphere.

    S6P NetWea#er makes change sustainable by helping you contain costs and

    reduce risk as you e#ol#e your business. The platorm is the technical oundation

    o myS6P %usiness Suite

    solutions! S6P 06pps composite applications! partner solutions! and custom,built

    applications ,, including composite applications ,, pro#iding the best way to

    integrate all systems running S6P or non,S6P sotware. *t also enables Enterprise

    Ser#ices 6rchitecture! S6P+s blueprint or

    ser#ice,oriented business solutions. inally! S6P NetWea#er is the technology

    oundation that powers S6P solutions.