CURRICULUM VITAE SANJAY NEGI Corresponding & Mailing Address

A-87 Ayur Vigyan Nagar Near Ansal Plaza New Delhi-110049

Contact No: -9555527897,9999665124E-mail:negi.83sanjay@gmail.com

CAREER OBJECTIVE: Wish to attain a responsible position in a prestigious organization, which offers opportunities to make best use of knowledge and technical skills and further enhance personal knowledge in profession and offer high growth prospects.IDEOLOGY: To fulfill every responsibility with full intelligence, sincerity and honesty.

SPECIAL TRAITS: Master Diploma in Web-Designing and Net Solutions from F-Tech Computer

Educational Institute.

Tally

D.T.P. (Desk Top Publishing)

Visual Basic

Work for a Airtel under Under Galaxy Commercial Ltd. on URL punching ECRM / ARBOR & Putty

EPOS (GMR) and Billing Software Pos for AVA Merchandising solution pvt ltd.

COURSE CONTENTS

Typing with 40 w.p.m. Windows (98), MS-Office, DHTML, HTML, Java Scripts Languages Known : C++, Visual Basic Internet : E-mail, surfing D.T.P. : CorelDraw (8 & 9), PageMaker (5 & 6.5), Photoshop (5)EDUCATIONAL QUALIFICATION

QualificationGraduation (B.Com) (2008)

12th- Pass (2005)

10th Pass (2003)

(Master Diploma in Web-Designing and Net Solutions)PROJECT REPORT EXECTUED WORK EXPERIENCE:Company: - ARC Security Solutions Pvt Ltd.

Company Profile: - Security Management, Facilty Management (Nov 2016)

Designation: - GM-Delhi (Operations & CRM)Job Profile: -

Provide direct supervision, guidance, and support of office personnel including recruitment, training, corrective actions, and adherence to company policy.

Ensure that all Area Office personnel understand, and comply with, all applicable EEOC, wage and hour, and other laws governing employment and that, on an annual basis, an Affirmative Action Plan is properly prepared within the established deadline.

Ensure that all staff are properly trained in emergency procedures and maintain an ongoing training/retraining program in order to ensure that all staff are familiar with procedures at all times.

Manage day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Meeting revenue target assigned to the team. Design and executes security operations processes, identify and measure

critical security operations metrics, and continuously improve the efficiency and effectiveness of the security operations function.

Build strong relationship by addressing Client issues and complaints in a timely manner.

Played a significant role in long-term strategic plans toward operational excellence – Developed long-range forecasts and maintained long-range financial plans, developed and implemented organizational strategies and policies.

Responsible for ensuring that all Business Operational tasks are done correctly, costed effectively and delivered on time. Also in charge of maintaining a good working relationship with the company's main clients

WORK EXPERIENCE:Company: - Working in Premier Shield Pvt Ltd.

Company Profile: - Security Management, Facilty Management, Cash Management, Investigation, Verfication, Manpower Skills

(May 2014 to Oct 2016) Designation: - Manager (Operations & CRM)Job Profile: -

Client Agreement Handling - renewals & File Collection – Follow up with regions & clients Back end support to regions for - letters, authorizations, follow up & records Support to regions & branches in deploying vehicles and Guards.

Support to regions & branches for existing problems

Ensuring maximum customer satisfaction by closely interacting with them

Meeting revenue target assigned to the team. Design and executes security operations processes, identify and measure

critical security operations metrics, and continuously improve the efficiency and effectiveness of the security operations function.

Build strong relationship by addressing Client issues and complaints in a timely manner.

Played a significant role in long-term strategic plans toward operational excellence – Developed long-range forecasts and maintained long-range financial plans, developed and implemented organizational strategies and policies.

Responsible for ensuring that all Business Operational tasks are done correctly, costed effectively and delivered on time. Also in charge of maintaining a good working relationship with the company's main clients

Company: - Worked in RELIANCE COMMUNICATION LTD (YEAR 2012-TO 2014)

Company Profile: - Telecom CompanyDesignation: - (Manager Operations, Sales and CRM)Job Profile: -

Resolve customer issues service related Make individual target for mass of customer acquisition which is root

cause of revenue generation for our firm. Negotiate between corporate customer and retail customer as well as

selling to the product to the customer. Monitoring operations related issues. Compilation and Analysis of MIS Reports relating to Cluster Operations

e.g. Receipt Books, Reconciliation, etc Managing inward and outward movement of inventory for the entire

Cluster.

Ensuring maximum customer satisfaction by closely interacting with them

Meeting revenue target assigned to the team.

Solving disputes and complaints in a professional manner and within guidelines.

Company: - Worked in AVA MERCHANDISING SOLUTION PVT LIMTED-C/o JET AIRWAYS (YEAR-2009-

2012)

Company Profile: - Providing In-flight Shopping For Jet Airways and Air India.

Designation: - Base Manager-(Business Deployment & Operations, CRM) Job Profile: -

Handling crew briefing for better protocol for Sale.

Airport entry passes from BCAS.

Monthly MIS to Logistics Manager (Stock report, Warehouse Occupancy report, Discrepancy report & others) handling documentation of Direct Import items, issue of Credit/Debit note (CARE), independent correspondence.

Crew incentive distribution on monthly basic. Responsible for leading, directing and managing

all site operations to ensure consistently high levels of service, profitability and compliance.

PERSONAL DETAILS

NAME: SANJAY NEGI

FATHER’S NAME: Late.Sh Trilok Singh Negi

DATE OF BIRTH: 18th Sep, 1985

HOBBIES: Traveling, Listening Music, Reading Books.

PERMANENT ADDRESS: A-87 Ayur Vigyan Nagar near Ansal Plaza New Delhi-49

PRESENT ADDRESS: A-87 Ayur Vigyan Nagar near Ansal Plaza New Delhi-49

MOBILE NO: +91-9555527897, 9999665124

Salary Expected: Negotiable

SUMMARY

To make a remarkable career with a dynamic and growth oriented organization and to be best in my field.

Place: New Delhi

Date: (Sanjay Negi)