SAN DIEGO CHARGERS2014 Luxury Seating Handbook

SAN DIEGO CHARGERS 2014 Luxury Seating Handbook

LUXURY SEATING HANDBOOK02

In San DIego, We Charge harDer

Event Schedule

Ticket Info

Services & Merchandise

Food & Drink

Transportation

Parking

General Information

Catering Services

Access, Features & Parking

Contact Information

Seating Map

Parking Map

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Chargers fans are in for a treat as the Bolts play one of the NFL’s most exciting and competitive schedules in 2014. Based upon their opponent’s win-loss record last season, the Chargers’ schedule is considered the fourth-toughest (tied) in the NFL. It’s highlighted by home games against the two teams who competed in Super Bowl XLVI, including the defending Super Bowl Champion Seattle Seahawks in the team’s home opener, and a total of five games against the teams that played in last year’s Championship Games.

Adding to the glamour and appeal of the schedule, the Chargers will play three games and possibly a fourth in prime-time, including a highly-anticipated late-season Sunday Night Football showdown against the New England Patriots right here in San Diego at Qualcomm Stadium.

After opening the season in Arizona on ESPN’s Monday Night Football, the Chargers will return to San Diego for their home opener against the defending world champion Seahawks. It stands to be a highly-competitive afternoon as Richard Sherman and the Seahawks defense will attempt to slow the Bolts’ high-powered offense led by Philip Rivers. In turn, San Diego’s defense will fight back to lock down Russell Wilson and co. and the Seahawks high-flying offense.

A road game in Buffalo will serve as a lead-in to the Chargers’ first two-game homestand of the 2014 season. It features a visit from the Jacksonville Jaguars on Sept. 28, followed by a meeting with Rex Ryan and the New York Jets on Oct. 5. The Bolts have won their last two games against the Jaguars, including a 24-6 victory last season in Florida. The last time the Chargers and Jets took to the

skies in 2012, the Bolts prevailed, 27-17, in a game in which the Bolts racked up a team-record-tying 11 sacks.

The end of October features three straight games against foes from the AFC West. A pair of road games in Oakland (Oct. 12) and Denver (Oct. 23) are sandwiched against a home game against Kansas City on Oct. 19. An unforgettable 27-24 win over the Chiefs at Qualcomm Stadium last December was the win which sewed up the sixth and final playoff spot in the AFC field for the Bolts last season.

Following a hard-hitting game in Baltimore, the Chargers’ December slate features four-straight games against 2013 playoff teams, including three straight against teams that played in the ’13 championship games. It starts at home with the team’s final two-game homestand featuring the two teams that played in last year’s AFC Championship Game. Future Hall of Fame quarterback Tom Brady and the Patriots will be here on Dec. 7 as NBC’s Sunday Night Football makes its first visit to San Diego since 2011. Seven days later, Peyton Manning and the defending AFC Champion Broncos take the field at Qualcomm Stadium on Dec. 14.

The regular season concludes with games in San Francisco and Kansas City.

The Chargers’ schedule is packed full of excitement and drama, and we’re proud to have you with us every step of the way. Please do not hesitate to contact us for assistance at any time. Our goal is to ensure that your game experience is extraordinary.

August 2FanFest, Presented by bud Light

saturday | 10:00 aM | admission is free

Enjoy a summer day meeting the 2014 Chargers, coaches and Charger Girls. Go to chargers.com for more information.

August 7COWbOys vs. Chargers

thursday | 7:00 PM Kickoff

Catering order deadline: Aug. 1, 4:00 PM

Chargers 26th annuaL saLute tO the MiLitary

The Chargers support San Diego’s Armed Forces with a patriotic ceremony to recognize San Diego’s military heroes.

August 28CardinaLs vs. Chargers

thursday | 7:00 PM Kickoff


saLute tO yOuth FOOtbaLL

The Chargers invite families to the Q to celebrate youth football.

August 30nOrthern arizOna vs. sdsu azteCs

saturday | Kickoff tba


sEPtEMBER 14seahaWKs vs. Chargers

sunday | 1:05 PM Kickoff

Catering order deadline: Sep. 8, 4:00 PM

baCK tO FOOtbaLL

Celebrate being back to football as the Chargers kickoff our home opener.

sEPtEMBER 27unLv vs. sdsu azteCs



sEPtEMBER 28Jaguars vs. Chargers



FutbOL aMeriCanO

Celebrate Hispanic Heritage Month and NFL Football in Latin America.

OCtOBER 5Jets vs. Chargers*


Catering order deadline: Sept. 29, 4:00 PM

breast CanCer aWareness

Team up with the NFL and support the fight against breast cancer.

OCtOBER 18haWai'I vs. sdsu azteCs

saturday | 7:30 PM Kickoff

Catering order deadline: Oct. 10, 4:00 PM

OCtOBER 19ChieFs vs. Chargers*



aLuMni WeeKend

It’s a Chargers homecoming as we honor our Bolts alumni.

NOvEMBER 8idahO vs. sdsu azteCs



NOvEMBER 16raiders vs. Chargers


Catering order deadline: Nov. 10, 4:00 PM

nFL saLute tO serviCe

Join us in recognition of our servicemen and women and the sacrifices they make on our behalf.

Chargers hOLiday FOOd drive

Donations of non-perishable food items and cash will be collected to help San Diegans in need.

NOvEMBER 21air FOrCe vs. sdsu azteCs

Friday | 6:30 PM Kickoff


NOvEMBER 23raMs vs. Chargers*



NOvEMBER 25Chargers bLOOd drive XL

tuesday | 9:00 aM—7:00 PM

Help the Chargers and the San Diego Blood Bank give the gift of life during the holidays.

NOvEMBER 29san JOse state vs. sdsu azteCs



DECEMBER 7PatriOts vs. Chargers*


Catering order deadline: Dec. 1, 4:00 PM

Chargers tOys FOr tOts drive Presented by CyMer

Bring an unwrapped toy to the game to benefit San Diego’s less fortunate children and join the Play60 movement for an active generation.

DECEMBER 14brOnCOs vs. Chargers*



Fan aPPreCiatiOn

The Chargers celebrate the continued support of our fans throughout the years, thank you.

DECEMBER 232014 POinsettia bOWL

tuesday | 6:30 PM Kickoff


DECEMBER 27hOLiday bOWL




Dates and times are subject to change.

*Denotes flex scheduling and games subject to time change.

WELCOME tO tHE 2014 sEAsONeVent SCHeduLe

WELCOME tO tHE 2014 sEAsONtiCket inForMationLUXURY SUITE SERVICESLuxury Suite Services is located at the Chargers Luxury Seating Ticket Office, Gate B and is open Monday through Friday, from 8:00 AM to 5:00 PM and on game days.

CLUB SEAT SERVICESClub Seat Services is located at the Chargers Ticket Office, Gate D Monday through Friday, from 8:00 AM to 5:00 PM. On game days, Club Seat Services is located at the Luxury Seating Ticket Office, Gate B.

LOST/STOLEN TICKETS We suggest that you detach the proper ticket for the game you are attending and leave the remaining tickets at home with other valuable papers to safeguard against theft or loss. Lost or stolen tickets are not the responsibility of the San Diego Chargers. During the Chargers season, the following policy regarding lost or stolen tickets will be in effect:

1. The Luxury Seating Ticket Office will conduct business only with the Chargers Luxury Seating Member of record who must present proper identification. 2. If the Chargers Luxury Seating tickets are stolen, a copy of the official police report must be presented to the Luxury Seating Ticket Office at Gate B before the date of the game. A non-refundable service charge of $15.00 per ticket will be collected when a duplicate ticket is issued. 3. If season tickets are lost, left at home, or an incorrect ticket is presented for admission, a deposit for the full face value of the ticket(s) and a nonrefundable service charge of $15.00 per ticket will be collected before any replacement tickets will be issued. 4. The deposit will be refunded only when the full, unused tickets are returned to the Chargers Luxury Seating Ticket office no later than January 31, 2015. Deposits will not be refunded after this date. 5. Single game tickets cannot be replaced. 6. Ticket stubs must be retained throughout the game to allow ushers to verify seat location to which the holder is entitled. 7. Reserved Parking Passes cannot be replaced.

ADMISSION TICKETS/WRISTBANDS To guarantee exclusivity and protect your rights as a Luxury Seating member, no one will be permitted entrance onto the Club level without an appropriate admission ticket and wristband. All Luxury Seating members (club seat holders and suite holders) will be provided with a wristband upon arrival to club level entrances at all escalators and ramps. Luxury Seating members and guests must carry their tickets with them and wear their wristband at all times. A plastic lanyard is provided with your season tickets for each seat.

ORDERING SINGLE GAME TICKETS For single game ticket information, visit the Chargers Ticket Office at Gate D, or call Ticketmaster at (800) 745-3000.

PLAYOFF TICKETS As a Chargers Luxury Seating member, you may have the option to purchase your playoff tickets for any Chargers playoff games hosted at Qualcomm Stadium. Invoices for post-season games will be mailed if it appears the Chargers will host a post-season game.

SEAT RELOCATION Requests for Club Seat season ticket relocation are accepted during the renewal period. Requests for seating changes are considered in longevity year order.

WILL CALL Will Call windows exclusive for Chargers Luxury Seating are located at Window A. Windows open at least three hours prior to kickoff. Tickets left at Will Call will only be released to the person whose name is listed on the Will Call envelope. Identification in the form of a picture I.D. is required before tickets are released.

GAME DATE AND TIME

SUBJECT TO CHANGE

QUALCOMM STADIUM

GAME

GATE SEC

ROW

SEAT

ADMIT ONE/NO REFUND/

NO EXCHANGE/NO RE-ENTRY

SEE REVERSE SIDE FOR

TERMS AND CONDITIONS

ROW SEATSECTION

CHARGERS VS. PATRIOTS9

XXXXXXX

XXXXX

XXXXXXX

LUXURY – WHEELCHAIR

$98.00

XXX XXXXXXXX

GAME DATE AND TIME

SUBJECT TO CHANGEQUALCOMM STADIUMGA

MEGATE SEC

ROW

SEAT

ADMIT ONE/NO REFUND/NO EXCHANGE/NO RE-ENTRYSEE REVERSE SIDE FOR TERMS AND CONDITIONS

ROW SEATSECTION

CHARGERS VS. JETS5

XXXXXXX

XXXXX

XXXXXXX

LUXURY – WHEELCHAIR

$98.00

XXX XXXXXXXX

EXCLUSIVE MERCHANDISE SHOPS gift shops There are three unique boutique shopping areas located on the Club Concourse at Sections 4, 18, and 38. As a Luxury Seating member, you will enjoy finding items exclusively sold to you.

Chargers team store The best place to get the latest team merchandise and apparel in San Diego! The Chargers Team Store is open year-round from 10:00 AM to 6:00 PM (between February and August it is closed on Sundays), located at Gate G of Qualcomm Stadium. The store is always open on game day, so gear up this season with customized replica jerseys, a wide array of official team merchandise, including an expanded women’s and children’s section. For more information call the Chargers Team Store at (619) 641-6053.

Chargers Pro shop For the widest selection of official San Diego Chargers merchandise online, simple and secure ordering and speedy delivery, visit the Chargers Official Online Store at shop.chargers.com. You’ll find great deals on terrific items including customized jerseys, special collectibles, tailgating materials, housewares and much more!

ATMSTwo automated teller machines are located on the Club Level Concourse at Sections 15 and 27.

GUEST SERVICES/CONCIERGESFor your convenience, two concierge stations are located on the Club Level concourse at Sections 8 and 34. These stations will provide you with information and services, including future Luxury Seating events and give-away items.

LOST AND FOUND For assistance, check with the Club Level Concierge. All lost and found items will be turned into Guest Services at Stadium Gate F. Items not claimed during game day will be with stadium security in the security office at Gate A. Qualcomm Stadium security can be reached directly by calling (619) 641-3150.

CODE OF CONDUCT The Chargers are committed to creating a safe, comfortable and enjoyable experience for all fans, both in the stadium and in the parking lot. We want all fans attending our games to enjoy the experience in a responsible fashion. Fans who demonstrate inappropriate and disruptive behavior, including the following, are subject to ejection, and season ticket holders risk losing their season ticket account and/or parking privileges for:

1. Excessive consumption of alcohol

2. Obscene, offensive or abusive language or actions

3. Fighting or otherwise dangerous, abusive or profane behavior

4. Unruly or inconsiderate behavior

5. Indecent exposure or undressing

6. Wearing obscene or indecent clothing

7. Smoking, inside the stadium

8. Scalping or other improper resale of tickets

9. Interfering with security procedures

10. Interfering with the progress of the game, going onto the field, throwing any object onto the field or stadium premises

11. Any action warranting eviction and/or confiscation of game tickets by SDPD or stadium security

Event patrons are responsible for their conduct as well as the conduct of their guests and/or persons using their tickets. Even if season ticket holders give away or sell their tickets to a game, the account holder is accountable for the actions of those using the tickets. Accounts can be forfeited partially or entirely for violations of the Code of Conduct.

Stadium staff will promptly intervene to support an environment where event patrons, their guests and other fans can enjoy the event free from the above behavior. Event patrons and guests will be subject to ejection without refund and potential loss of ticket privileges for future games for violations of the Code of Conduct.

The San Diego Chargers and Qualcomm Stadium thank you for following our Fan Code of Conduct.

Let’s all enjoy Gameday...the right way!

Report fan conduct issues. Call or text your location and concern to (619) 641-5151. Message and data rates may apply.

Download the free GuestAssist App for iPhone or Android.

CARRY-IN ITEMS To enhance public safety and significantly expedite entry into the stadium, the NFL strongly encourages fans to not bring any type of bags. Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12” , a one-gallon (maximum) clear slider storage bag, and small clutch bags, approximately the size of a hand and not exceeding 4.5” x 6.5” are allowed. Food and factory-sealed plastic bottled water, 20 oz. or less (limit two per person) are allowed into the stadium. All items are subject to search and may not be admitted.

SMOKING POLICY Smoking is prohibited inside all areas of Qualcomm Stadium.

ALCOHOLIC BEVERAGES Minors (under the age of 21), by law, are not permitted to consume alcoholic beverages. Possible liabilities may arise from the result of inappropriate guest behavior. For the safety of fans and players, cans and bottles are not allowed outside of the Club Lounges and Luxury Suites. Please pour beverages into the cups that are provided before going to your stadium seats. Please inform your guests of this rule.


SerViCeS & MerCHandiSe

CLUB LOUNGESOur four Club Lounges are open three hours prior to kickoff and one hour following the game (Charger Games Only) and are accessible to Luxury Seating members only. Each Lounge is equipped with two bars, a dining area, and televisions broadcasting all NFL action, and select Lounges also include pre-game entertainment. You may order from the same menu as the in-seat food service in each of the Club Lounges. On non-game days, the Club Lounges are available for private events, such as luncheons, cocktail receptions, banquets, and meetings. Centerplate is happy to assist you in making arrangements for your next private event. For further details, please call (619) 641-6000 or email [email protected].

FOOD STATIONS The Club Concourse features six concession stands located in Section 1, 6, 13, 29, 36 and 41. Additional Specialty Stations are located in each lounge on the Club Level.

IN-SEAT FOOD SERVICEEnjoy service in your seat. A server will wait on you while you watch the game. Service will begin one-half hour prior to kickoff and will be concluded at the end of the third quarter. A selection of food items is offered each game day. These items may be purchased with cash or credit card (American Express, MasterCard, Visa & Discover only) from your personal server.

END ZONE CLUB RESTAURANT & RED ZONE LOUNGE The End Zone Club (Press Level, Section 20) is open to all Luxury Seating members three hours prior to kickoff. The End Zone Club offers a buffet prior to each game; reservations are required. Reservations will be accepted two weeks in advance. Reserved tables will be held up to 20 minutes after the dining time. For reservations or cancellations please call (619) 641-6033; Monday through Friday, 10:00 AM to 5:00 PM. Please notify Centerplate in advance if there is a need to cancel your reservation. The End Zone Club accepts cash, American Express, Discover, MasterCard or Visa.

The Red Zone Lounge (Loge Level, Section 20) is open to Luxury Seating guests two hours prior to kickoff, with a full service bar available and multiple televisions to view every NFL game.

LUXURY SEATING HANDBOOK 07

Food & drink

RESERVED PARKINGTo make your arrival and departure as smooth as possible, we have reserved the inner ring of Qualcomm Stadium Parking Lot for Chargers Luxury Seating members who have a reserved parking permit (see map on page 15). This reserved lot is accessible from Mission Village Dr. via Friars Rd. and from Ward Rd. via Rancho Mission Rd. Please arrive early to avoid game day traffic. Upon arrival at the stadium, please place the game-specific reserved parking permit on your rear-view mirror before entering the stadium so it is visible to parking attendants and traffic controllers. Club seat members have the right to purchase one reserved parking permit per account. Additional permits may be offered based on availability. Please put these permits in a safe place, as they cannot be replaced.

LIMOUSINE PARKINGLimousines and hired charter vehicles are not allowed to enter the Main Gate of the stadium parking lot without a permit. A limited number of permits are available for this area and can be purchased in advance by calling (619) 281-PARK.

RV PARKINGRVs and vehicles longer than 20 feet in length are required to park in the designated RV Parking area located in Section A3 of the parking lot. Enter at Gate 1 from San Diego Mission Rd. For advance purchase, please call (619) 281-PARK.

VIP STADIUM ACCESSLuxury Seating members have exclusive entrances at Gates B and H, opening three hours prior to kickoff. Look for the blue velvet rope and VIP signs at the center of Gates B and H where you will be greeted by a Chargers Luxury Seating representative. These gates will remain open only for entrance by Luxury Suite, Premier Suite Seat and Club Seat members displaying a ticket up until the 2nd quarter of the game. Luxury Seating members may also remain inside the stadium up to one hour after the conclusion of the game.

GETTING TO THE Q san Diego trolly The Trolley’s new, expanded Green Line provides frequent service to the Qualcomm Stadium Station, just steps away from Gate K. Three hours before game time, Green Line service increases to every five to seven minutes. There’s increased postgame service too.

Please plan to allow plenty of travel time, especially for weeknight games. Fans can park free at many Green Line stations like Santee Trolley Square, Gillespie Field, the El Cajon Transit Center, Old Town, Morena/Linda Vista, Hazard Center (Lower Level only), Grantville and 70th Street. Many Blue and Orange Line stations also have free parking and fans can transfer to a Green Line train at either Santa Fe Depot or Grossmont Center.

Buy a $5 Day Pass at ticket vending machines before boarding. Staffed ticket booths are open at high-volume stations. Commemorative Day Passes are sold in advance at The Transit Store at First and Broadway, and at the Chargers Team Store at Qualcomm Stadium, Gate G.

taxis Taxis and hired coaches pick-up and drop-off outside the main gate of the stadium, located on San Diego Mission Rd. 50-yards east of the Main Gate. For pick-up, fans should walk north from Gate B to the Main Gate and cross to San Diego Mission Rd. For assistance contact Guest Services at Gate F.

Cloud 9 super shuttle Choose from seven-passenger vans, luxury sedans and full-size vans with accessible service. Cloud 9 Super Shuttle provides a smart, safe alternative to transport you to and from Chargers games. Call (800) BLUE VAN for more information. Ask about their designated driver program.

Driving Directions See the stadium parking map on page 15 or go to www.chargers.com.


ParkingtranSPortation

generaL inForMation

ALCOHOLIC BEVERAGES It is the responsibility of the Luxury Suite member or his/her representative to monitor and control alcoholic beverage consumption within the Suite. Minors (under the age of 21), by law, are not permitted to consume alcoholic beverages. Possible liabilities may arise from the result of inappropriate guest behavior. For the safety of fans and players, cans and bottles are not allowed outside of the Luxury Suite (Municipal Code Section 59.0103D). Please pour beverages into the cups that are provided before going to your stadium seats. Please inform your Suite guests of this rule.

SMOKING POLICYSmoking is prohibited inside all areas of Qualcomm Stadium, including inside your Luxury Suite and concourse areas.

SECURITYIn order to ensure the security of your Luxury Suite, your Suite will remain locked until the time a ticketed guest arrives. Upon arrival, a Chargers Suite Services representative or Centerplate attendant will check the ticket and either unlock the Suite or radio for someone in the area to unlock the Suite. We anticipate this taking only a matter of minutes. As always, we encourage you to have a dedicated host in your Suite that has your keys and unlocks the front and back door upon arrival and locks it at the end. At any time, Qualcomm Stadium Security can be reached by calling (619) 641-3150. You may also use the pre-programmed button on your Suite telephone.

LOST/STOLEN ITEMS For your security, we suggest locking your Luxury Suite during and after each stadium event. Please contact an usher or Suite Services representative if any problems should arise. Upon entering your Suite, if you should find any articles missing or out of place, please inform a Suite Services representative via your Suite telephone. Be sure to either take your personal property with you, or lock it in your private cabinet. The San Diego Chargers, Centerplate and the City of San Diego are not responsible for lost or stolen articles.


CENTERPLATECraveable Experiences. Raveable Results. Food and Beverage orders may be placed online at www.ezplanit.com. To ensure the best quality, presentation, and service we ask that all orders are received by 4:00 PM, five (5) business days prior to each event. Orders placed after this time must be selected from the Game Day Menu only and a price increase will be reflected on your bill. For help with online ordering please contact our Centerplate Suite Services, Monday through Friday from 9:00 AM to 5:00 PM at (619) 641-6007. Centerplate requires that all Banquet Event Orders be signed and returned prior to game day, to confirm order accuracy. To reorder during an event, please contact your Suite Attendant or simply push “Centerplate Food & Beverage Service” button using your in-suite telephone. Last call for all Food and Beverage will be held at the end of half-time.

Centerplate staffs the Qualcomm Suite Level with Suite Attendants supervised by the Suite Area Supervisors. It is their responsibility to ensure that your Suite food and beverage pre-orders are delivered and to assist you on event day. If you desire a more personalized service, private Suite Attendants and Bartenders are available for a fee of $200 per Attendant. Please notify Centerplate of your request five (5) business days prior to the event. It is strictly prohibited to bring any food and beverage into the suites from outside of Qualcomm Stadium.

Equipment All food and beverage equipment and utensils in the Luxury Suites are property of Centerplate and cannot be removed from the Suite. Select serviceware will incur an appropriate replacement fee if removed from the Suite. Suites are equipped with a refrigerator, ice maker, food warmer, trash receptacles and miscellaneous bar supplies. Service utensils are provided with each food order.

Payment Methods All Suite holders must provide Centerplate with a credit card number to be kept on file. This credit card will be used for all authorized pre-orders and per your request on game day. Orders are not considered confirmed until payment information is received. Additional credit cards or cash will be required for all unauthorized game day orders. On game day, the Suite holder will receive an itemized final bill detailing all pre-orders and final beverage replenishment chargers prior to the fourth quarter. A 19% service charge and current California State sales tax will be included.

Cancellations Please notify us as soon as possible of any cancellations. Orders cancelled at least two (2) business days prior to the event will not be charged.

NOVELTIESYou may pre-arrange with Centerplate to have gifts placed in the Suite for any event day (e.g., hats, flowers, shirts, pennants, cigars, candy). For more information please contact Centerplate at (619) 641-6007. If you are interested in purchasing merchandise on game day, please call the Team Store for pricing and information (619) 641-6053.

ORDERING INSTRUCTIONS 1. Visit www.ezplanit.com.

2. Click on Stadiums, select Qualcomm Stadium.

3. Click on Place Order, select the date of the event you wish to order, then click on the event name.

4. Sign in using your user name and password. a. If you are a new user, click Register Today and follow the steps to enter your customer information. b. We will receive an email informing us that you have registered. We will electronically assign you to your Suite and send an email to confirm that you are authorized to order.

5. Select your Suite number.

6. Click on the category you wish to order, using the pull-down arrow next to the menu category to choose different categories.

7. Add menu items to your shopping cart by clicking on the Add button.

8. Once you are ready to check out, click Check Out—this will take you to your shopping cart where you can adjust quantities and make any special notes or requests.

9. Scroll down to the bottom of the page and click on Check Out (please make sure you select the appropriate method of payment).

10. Review your order, check the box and agree to the policies, then click on Complete Check Out.

11. You will be given an order confirmation number. Once your order is converted into a Banquet Event Order (BEO), you will receive email notification.

12. Please sign and fax back your BEO to completely confirm your order.

Catering SerViCeS

KEYSFor security purposes, it is necessary to control the number of keys issued for Luxury Suites. You will receive two keys to your Suite and one key to your private cabinet. If you should lose any Suite key, it will cause a breach in the security of our Luxury Suite locking system. This may necessitate the replacement of all or part of the cores and keys. You will be responsible for any financial obligations your lost key may cause.

SUITE ACCESSAs a Luxury Suite member, you will have access to your Suite three hours prior to kickoff and one hour after the conclusion of Chargers games. During other stadium events, if anyone will be using your Suite tickets and you would not like them to access the Suite, please inform Marissa Eggers, Suite Services Manager, by calling (619) 641-5117. On a non-event day, you may access your Suite by making an appointment in advance with Marissa Eggers.

VIP STADIUM ACCESSLuxury Seating members have exclusive entrances at Gates B and H, opening three hours prior to kickoff. Look for the blue velvet rope and VIP signs at the center of Gate B and H where you will be greeted by a Chargers Luxury Seating representative. These gates will remain open only for entrance by Luxury Suite, Premier Suite Seat and Club Seat members displaying a ticket up until the 2nd quarter of the game. Luxury Seating members may also remain inside the stadium up to one hour after the conclusion of the game.

HEATING & AIR CONDITIONINGEach Luxury Suite is equipped with an individually controlled heating and air conditioning system. For efficient operation of your unit, it is recommended that you operate the thermostat between 68 and 72 degrees. Extreme thermostat settings may cause your unit to overload and cease operation. For best results, please keep outside doors closed. If your Suite is not comfortable, please contact us using the Suite Services button on your in-house telephone. Each unit is equipped with a timer, and the unit will not operate if the timer is not turned on.

POST-EVENT ENTERTAININGAs a Luxury Suite member, you may relax in the comfort of your Suite for up to one hour following Chargers games. Any special requests should be directed to Marissa Eggers, Suite Services Manager, by calling (619) 641-5117.

TELEPHONESFor your convenience, each Suite is equipped with a telephone. This telephone is programmed to an in-house line for ordering food service in your Suite and for contacting other in-house personnel if you need assistance or have questions. For example, if you would like to reorder food, simply press the “Food & Beverage Service” button on your in-suite telephone and a catering representative will assist you. Local and long distance phone calls can be made from your Suite. If any problems arise while an event is in progress, press the “Suite Services” button on your in-house telephone and someone will be able to assist you as soon as possible.

TELEVISIONEach Suite is equipped with a color television and a remote control, which can be tuned to any local station. The closed-circuit coverage of the stadium event is on Channel 23. NFL Sunday Ticket is available on Channels 29 through 36. A schedule of the games is provided each week.

LUXURY SUITES RESERVED PARKING Two parking lots have been reserved exclusively for Luxury Suite members at section B1 and H1 of the Inner Ring. When you arrive at Qualcomm Stadium, you should proceed to the Main Entrance on Mission Village Dr. via Friars Rd. (see map on page 15). Place the parking permit on your rear-view mirror before entering the stadium so that it is visible to parking attendants and traffic controllers. When exiting the stadium, use the Main Entrance on Mission Village Dr. Traffic controllers will be present and signs will be posted to assist you. If you have any questions regarding parking, please contact Marissa Eggers, Suite Services Manager, by calling (619) 641-5117.

aCCeSS FeatureS Parking

QUALCOMM STADIUM9449 Friars Rd. San Diego, CA 92108 Monday — Friday, 8:00 am — 5:00 pm

SAN DIEGO CHARGERS P.O. Box 609100 San Diego, CA 92160-9100 Local: (619) 280-2121 Toll Free Number: (877) 242-7437 TTY Number: (619) 641-3171 Accessible Seating: (888) 263-0006 Fax Number: (619) 281-6974

LUXURY SUITESMarissa Eggers Suite Services Manager

(619) 641-5117 | [email protected]

CLUB LEVEL SEATINGMekaela Berry Club Seat Services Manager

(619) 641-5102 | [email protected] Rachel Books Club Seat Services Coordinator


CENTERPLATE CATERING SUITE SERVICESMariah Lange Centerplate Suite Manager


Centerplate Suite Fax Line: (619) 641-6061 Online ordering: www.ezplanit.com

LUXURY SEATING

TICKET SALES

A UNIQUE OPPORTUNITY TO DINE IN STYLELocated on the Press Level (section 19), the End Zone Club offers our Luxury Seat holders an extensive menu guaranteed to impress—an exciting escape from your everyday stadium menu! From seafood to carving stations, gourmet salads and decadent desserts, this buffet is sure to have you ready to cheer on your favorite team!

FOR RESERVATIONS, CALL (619) 641-6033.Reservations are required for dining in the End Zone Club.

Please note the following when making End Zone Club Reservations:

• Each guest must have a Club Seat or Luxury Suite ticket or guest pass.

• Reservations will be accepted two weeks in advance.

• When making a buffet reservation in the End Zone Club, you will be required to give your club seat or Luxury Suite location.

• There is one seating that begins two and half hours prior to kickoff.

• Reserved tables will be held up to 20 minutes after dining time.

• Walk-ups are allowed based on availability.

• The reservation policy is subject to change during playoffs.

Also, check out the End Zone Club before, during and after the game for an expanded bar selection, specialty drinks, HD screens and a great NFL atmosphere.


MARissA EggERs Suite Services Manager

DustiN sMALLEy Premium Seating Sales Manager

EDDiE gOMEz Premium Seating Sales Manager

tODD POuLsEN Ticket Sales & Services Senior Director

QuiNtON OWENs Premium Seating Sales Director

MEkAELA BERRy Club Seat Services Manager

WEs BADOREk Premium Seating Sales Manager

RACHEL BOOks Club Seat Services Coordinator

CONtACtinForMation

QUALCOMM STADIUM9449 Friars Rd. San Diego, CA 92108

Qualcomm Stadium is located in the heart of San Diego in Mission Valley. It is centrally located and easily accessible from any one of four freeways: 805, 163, 15 and 8.


GuEst sERviCEsClub 8

GuEst sERviCEs

Club 34

Club lEvEl Gift shopsClub 4 Club lEvEl

Gift shopsClub 38

fiRst AidGate N

fiRst AidGate F

ChARGERs tEAm stoRE

Gate G

AtmClub 15

AtmClub 27

vip ACCEssGate B

vip ACCEssGate H

sAN DiEgO CHARgERs 2014Seating MaP

CHARGERS LUXURY SEATING RESERVED PARKINGPlease reference the map for assistance with your reserved parking area. Arriving early, carpooling and using specific entrances and traffic lanes will help make a great start to your game day experience.

SIDELINE PARKINGEnter at the Main Gate from Friars Rd. or Mission Village Dr. and enter in Lane 4 or 5. Proceed all the way up the lane to Gate Rd. for exclusive roadway access to your reserved parking space.

VIP PREFERRED PARKING Enter at the Main Gate from Friars Rd. or Mission Village Dr. and enter in Lane 3 or 4. You will be directed immediately to VIP Preferred Parking for your reserved parking area.

LUXURY SUITES RESERVED PARKINGLots B1 and H1 There are two entrance options available. Enter at the Main Gate from Friars Rd. and Mission Village Dr. in Lane 5 for Lot B1; in Lane 1 or 2 for H1. You may also enter at the Bus Gate from Camino Del Rio North and Ward Rd.

INNER RING RESERVED PARKINGLots g1, H1 and J1 Enter at the Main Gate from Friars Rd. and Mission Village Dr. in Lane 1, 2 or 3. Proceed west along Ring Rd. to your reserved parking area.

Lots A1, P1, N1, M1, L1, k1 Enter at the Main Gate from Friars Rd. and Mission Village Dr. in Lane 4 or 5. Proceed east along Ring Rd. to your assigned parking area. You may also choose to enter through the Bus Gate from Camino Del Rio North and Ward Rd.

OUTER RING RESERVED PARKING Enter at the Main Gate from Friars Rd. or Mission Village Dr. and enter only in Lane 1.


sAN DiEgO CHARgERs 2014Parking MaP

Reserved Parking inner Ring

Reserved Parking Outer Ring

Reserved Parking Ring Road

tailgate Area

sideline Parking

viP Preferred Parking

Rv Parking

Disabled Parking

Disabled Parking Designated Excessive slope

taxi Waiting Area

Recycling Buy Back Center

Rev. 04-2011

QUALCOMM STADIUMPARKING LOT

MARQUEEGATE

RV PARKING

Rev. 04-2011

QUALCOMM STADIUMPARKING LOT

MARQUEEGATE

RV PARKING

MARQUEEGATE

RV PARKING


P.O. Box 609100, San Diego, CA 92160-9100 | 1-877-CHARGERS | CHARGERS.COM If you are interested in advertising or special promotions with the Chargers, please

contact a Chargers Marketing Partnership representative at (858) 874-4500.

sAN DiEgO CHARgERsLuxury Seating

Documents

SAN DIEGO CHARGERS2014 Luxury Seating Handbook