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SAMVAD It is difficult to miss a fad. Whether it's the prime discoveries in recent neuroscience: Rubik's Cube craze, or the fad of sporting mirror neurons. These are neurons in key yellow Livestrong wristbands. One may parts of our brain – the premotor cortex think that fads are the stuff of youngsters'. which is the center for language, empathy But adults are also susceptible to the fad and pain. This gets stimulated not only as we mechanism, remember grownups sporting perform certain actions but also when we the Pune born Osho chappals or for that watch someone else perform that action. matter going on the Atkins diet? Fads tend Mirror Neurons - The Imitation Element of to launch off like missiles and then fizzle out The Brain just as quickly if they don't manage stay on and become a trend. Fads could spell In 1996 neuroscientist Giacomo Rizzolatti and opportunity for marketers if companies are his co-workers at the University of Parma in able to quickly home into the fads and add Italy published some extraordinary findings. value to it by turning it into a sustainable They had run an experiment to record business. But what exactly fires up fads? It is electrical activity from neurons specialized the existence of one of the most powerful for hand movement in two pigtail macaques. drivers of human progress and one of the As anticipated, these neurons got stimulated MIRROR NEURONS - THE REASON WHY THE OSHO CHAPPAL FAD SPIKED AND THE REASON WHY WE NEED TO GET ETHICAL WITH OUR ADVERTISING By Prof. Supriya Chouthoy SIBM, Pune 2010 19

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Page 1: SAMVAD MIRROR NEURONS - THE REASON WHY THE OSHO … · 2019-09-16 · Rubik's Cube craze, or the fad of sporting mirror neurons. These are neurons in key yellow Livestrong wristbands

SAMVAD

It is difficult to miss a fad. Whether it's the prime discoveries in recent neuroscience: Rubik's Cube craze, or the fad of sporting mirror neurons. These are neurons in key yellow Livestrong wristbands. One may parts of our brain – the premotor cortex think that fads are the stuff of youngsters'. which is the center for language, empathy But adults are also susceptible to the fad and pain. This gets stimulated not only as we mechanism, remember grownups sporting perform certain actions but also when we the Pune born Osho chappals or for that watch someone else perform that action.matter going on the Atkins diet? Fads tend

Mirror Neurons - The Imitation Element of to launch off like missiles and then fizzle out The Brainjust as quickly if they don't manage stay on

and become a trend. Fads could spell In 1996 neuroscientist Giacomo Rizzolatti and opportunity for marketers if companies are his co-workers at the University of Parma in able to quickly home into the fads and add Italy published some extraordinary findings. value to it by turning it into a sustainable They had run an experiment to record business. But what exactly fires up fads? It is electrical activity from neurons specialized the existence of one of the most powerful for hand movement in two pigtail macaques. drivers of human progress and one of the As anticipated, these neurons got stimulated

MIRROR NEURONS - THE REASON WHY THE OSHO CHAPPAL FAD SPIKED AND THE REASON WHY WE NEED TO GET ETHICAL WITH OUR ADVERTISINGBy Prof. Supriya Chouthoy

SIBM, Pune 2010 19

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SAMVAD

when the animals reached for peanuts that your action. This is pertinent because it were placed in front of them. What was reveals why we're programmed to imitate entirely unexpected, however, was that from cradle to tomb. It explains why we these same neurons fired when a scientist in humans pick up fashions and trends and how the lab reached for the nuts instead. The these go on to become part of our culture. It monkey remained stationary. However, explains why showing fashionable hip-bands watching the scientist move had activated of one's underpants can quickly become a fad motor areas in the macaque's brain, just as if or why a rapper's gesticulation can quickly the animal had carried out the action itself. turn into a fad. Imitation is not just a fun

human trait. It's a behavior that's embedded Using functional magnetic resonance in our brains. That's why fashion exists, why imaging (fMRI), Rizzolatti and his colleagues sport is so popular, why we experience the soon documented the same phenomenon playing of it as vividly as we watch a game. in humans and named the responsible nerve cells "mirror neurons" These cells Wharton marketing professor Jonah Berger perform a dual function: they become points out that fads aren't restricted to toys active during any type of active behavior like and gadgets. As per him fads also surface in chewing food, throwing a ball, performing a areas such as education and management. dance, whether we do it ourselves or just For example, Six Sigma, the quality watch someone else do it. Therefore, our management strategy introduced in 1981 by conscious brain generates an inner Motorola, became a rage after it was adopted simulation when we follow the actions of by companies such as General Electric, but another person. Mirror neurons are currently this trend is now passé. Berger also presumed to be abundant in brain regions suggests that fads typically develop around responsible for planning and initiating products that communicate something about actions, including the primary motor cortex, social identity. "Fads tend to arise in the premotor cortex and supplementary situations where people imitate the behavior motor areas. The discovery of this of others. They are particularly likely in mechanism, suggests that everything we situations where one group might have high watch someone else do, we do as well, on a status or exclusivity that others want." mental scale. At its most basic, we mentally Clothes and music are fruitful ground for fads rehearse or imitate every action we because they are a via medium to observe, be it a somersault or a smile. It communicate something about a person's explains much about how we learn to smile, identity and style, while more practical items walk, talk, or swim. At a deeper scale, it like a washing machine would do so to a suggests a common neurobiological energy smaller extent therefore are thus less prone which helps us in understanding others and to setting off trends. learning. It also helps us to figure out why

Mirror Neurons Crucial For Learningyawns are contagious.

Mirror neurons' role in understanding is best From the moment we're born, we are described by Dr V.S. Ramachandran, Director propelled by mirror neurons. Stick your of the Center for Brain and Cognition and tongue out at an infant and it will imitate

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SAMVAD

Professor with the Psychology Department consumers. Advertisers often use illogical and Neurosciences Program at the methods of persuasion and communicates to University of California, San Diego. He their consumers more of illusion than truth. believes that the mirror neuron is crucial in This is often coupled with artistic the development of elaborate social skills, photography, exceptional special effects, s o c i a l n e t wo r ks , a n d k n o w l e d g e clever slogans, acting and music. It is truly a infrastructure we call culture. As per him it form of art choreographed to attract and plays a crucial role in our learning, right from keep the attention of its target and make understanding Shakespeare or for that them more amenable to persuasion. Because matter even learning the hip-hop. Mirror we now have an understanding of the role of neurons, are supposed to have allowed mirror neurons in the brain we can early humans to first understand basic, comprehend how advertising plays up on our possibly puppet like actions, which led to brains. This is the reason why advertising has more sophisticated motions and finally b e e n c a l l e d t h e m o s t s i g n i f i c a n t ballooned to become language. As more establishment of modern society and has the complex and abstract communication ability to change a set of values held by evolved, information began to expand and people. It can influence a populace to replace gained momentum to build the intellectual their thoughts regarding things which they and community fabric which we call culture. may have otherwise thought of as morally

wrong , to an attitude that it's morally right or Mirror Nuerons Also the Culprit of Sinister acceptable.Action

Let us look at advertising which targets the Mirror neurons however don't always youth of today. The use of violent imagery is replicate positive actions. Its study has now on the rise and increasingly being used revealed a new, more d isturbing to advertise and market a diverse range of perspective on the dynamics of and lessons goods from sports apparel to shoes, taught by violent video games, for instance. perfumes, computer games, cars, watches, UCLA's (University of California, Los jeans and even credit cards to the youth. Angeles) Iacoboni is studying the subject Fashion companies like Dolce & Gabbana, and suggests that such games reinforce an Louis Vuitton and Jimmy Choo use a lot of association between pleasure and titillating images to promote their products in accomplishment by causing harm. This their markets. This eroticism is also backed up explains growing teenage and student by suggestive violence. As a result we have violence and killings. Iacoboni speculates these ads being seen by our youth and having that the strength of imitative violence in the a deeper effect than intended, thanks to the mirror neuron systems can be so powerful mirror neurons getting powered up in our that it can become difficult to refrain from. brains. Though these companies do not

endorse violence publicly through their Mirror Neurons And Advertisingcompany literature, or in the press, their ads

While on the subject of understanding which directly communicate to consumers mirror neurons let us also look at advertising speak a different language. When a consumer and its role in communication to the looks at a Dolce & Gabbana ad, violence

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SAMVAD

against men and women begins to be people mistake familiarity for truth. The idea perceived as a luxury. The effect of this is that we tend to think that things we know violent and erotic imagery is to make violent are the truth and not lies. So, if something and sexual behaviour appear normal and seems familiar then it must be true. Second, even acceptable rather than strange and people misattribute repeated claims to disgusting. It also manages to attract a different sources, and then tend to believe viewer's attention through emotional, something more if multiple sources endorse psychological and startling appeal. Through the claim.their communication, will not these

Finally, isn't advertising supposed to be all companies influence the young to bring in a about communicating benefits to your twisted order of sadists feeding on violence target? Don't we need to understand this as and humiliation? Do you think these ads can an advertising community and begin to actually persuade the consumers to buy monitor ourselves to remain ethically their products? Isnt this kind of advertising responsible?just adding to a visually polluted advertising

order? References:

When we consider that realize that one of 1. http://www.edge.org/3rd_culture/ram the basic traits of an effective marketer is to achandran/ramachandran_p3.htmlhave empathy, we are looking at creating 2. http://www.marketingprofs.com/8/ha long relationships with our customers. rdwired-to-love-brands-lindstrom.aspWhen a company is truly empathetic, the

recognition of value to consumers is just a 3. http://knowledge.wharton.upenn.edu/ starting point. A more critical factor is the article.cfm?articleid=1391continued high level of engagement with

4. “A Revealing Reflection” them. Today we have many consumers

article from Scientific American Mind 17, 22 - walking away from advertising in disgust,

27 (2006)complaining that all ads are untrustworthy.

5. Therapeutic Reflection; June/July 2007; Consumers would like to have confidence Scientific American Mind; by Ferdinand that ads tell the truth. Besides this we also Binkofski and Giovanni Buccino;have as per Wharton's Marketing professor

Lisa Bolton the "Truth Effect" kicking into 6. Extracts from John Alan Cohan's paper the effect of advertising on the consumer. “Towards a New Paradigm in the Ethics of She states that all marketers should be W o m e n ' s A d v e r t i s i n g . ” truthful, not only because it is the right thing “ADVERTISING;Violence” by Dr C Kay Weaver to do, but because being deceptive can alter (associate professor in the Department of consumers' long-term psychological Management Communication at the perceptions about what is and is not true. University of Waikato) published in The "truth effect" is a tendency for people to Marketing Magazine dated , July 1, 2003. believe in the truth of claims if those claims are repeated. There are two explanations as to why the effect occurs. First, repeating a claim makes it seem more familiar and

by David Dobbs

SIBM, Pune 2010 22