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Plasma TV Chassis F96A Model Code PN60E6500EFXZA SERVICE MANUAL Plasma TV PN60E6500EF Contents 1. Precaution 2. Product Specification 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram Refer to the service manual in the GSPN (see the rear cover) for more information.

Samsung PN60E6500EF Service Manual

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Samsung PN60E6500EF Service Manual

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Plasma TVChassis F96A

Model Code PN60E6500EFXZA

SERVICE MANUAL

Plasma TV

PN60E6500EF

Contents

1. Precaution

2. Product Specification

3. Disassembly and Reassembly

4. Troubleshooting

5. Wiring Diagram

Refer to the service manual in the GSPN (see the rear cover) for more information.

Contents

Contents1. Precaution........................................................................................................................................ 1 − 1

1.1. Safety Precautions ................................................................................................................... 1 − 1

1.2. Servicing Precautions ............................................................................................................... 1 − 3

1.3. Static Electricity Precautions...................................................................................................... 1 − 4

1.4. Installation Precautions ............................................................................................................. 1 − 5

2. Product Specification ......................................................................................................................... 2 − 1

2.1. Appearance Specifications ......................................................................................................... 2 − 1

2.2. Feature & Specifications ........................................................................................................... 2 − 2

2.3. Specifications Analysis ............................................................................................................. 2 − 3

2.4. Detail Factory Option ............................................................................................................... 2 − 4

2.5. Accessories ............................................................................................................................ 2 − 5

2.5.1. Supplied Accessories ................................................................................................... 2 − 5

2.5.2. Sold Separately ........................................................................................................... 2 − 6

3. Disassembly and Reassembly .............................................................................................................. 3 − 1

3.1. Overall Disassembly and Reassembly .......................................................................................... 3 − 1

4. Troubleshooting ................................................................................................................................ 4 − 1

4.1. Checkpoints by Error Mode ....................................................................................................... 4 − 1

4.1.1. First Checklist for Troubleshooting ................................................................................. 4 − 1

4.1.2. Checkpoints by Error Mode........................................................................................... 4 − 2

4.1.3. Operating Logic LED................................................................................................... 4 − 6

4.1.4. Blue-tooth Pairing ....................................................................................................... 4 − 7

4.2. Factory Mode Adjustments ........................................................................................................ 4 − 8

4.2.1. Entering Factory Mode ................................................................................................. 4 − 8

4.2.2. Factory Data............................................................................................................... 4 − 10

4.3. Service Adjustment .................................................................................................................. 4 − 19

4.4. Software Upgrade .................................................................................................................... 4 − 22

5. Wiring Diagram ................................................................................................................................ 5 − 1

5.1. Overall Wiring ........................................................................................................................ 5 − 1

5.1.1. Pin Connection ........................................................................................................... 5 − 4

i Copyright© 1995-2012 SAMSUNG. All rights reserved.

1. Precaution

1. PrecautionTo avoid possible damage, electric shocks or exposure to radiation, follow the instructions below with regard to safety,installation, service and ESD.

1.1. Safety Precautions

1) Make sure all protective devices are properly installed including non-metallic handles and compartment covers wheninstalling or re-installing the chassis or chassis assemblies.

2) Make sure that no gaps exist between the cabinets for children to insert their fingers in to prevent children fromreceiving electric shocks. Gaps mentioned above include ventilation holes of a too great magnitude between the PDPmodule and the cabinet mask, and the improper installation of the rear cabinet.Errors may occur when the resistance is below 1.0MΩ or over 5.2MΩ. In these cases, make sure that the device isrepaired before sending it back to the customer.

3) Check for Electricity Leakage (AC Leakage Test)

WARNING

Do not use an insulated transformer for checking the leakage. Use only those current leakage testers or mirroringsystems that comply with ANSIC 101.1 and the Underwriter Laboratory’s specifications (UL1410, 59.7).

DEVICEUNDER

TEST

LEAKAGECURREN T TESTER

TES T ALL EXPOSED ME TAL

SUR FACES

2-WIRE CORD

ALSO TES T WITH PLUG REVERSED

(USING AC ADAPTER PLUG AS REQU IRED)

EARTH GROUND

( R E A D I N G SHOULD NOT BE ABOVE 0.5mA)

Figure 1.1 AC Leakage Test

4) A high voltage is maintained within the specified limits using safety parts, calibration and tolerances. When voltageexceeds the specified limits, check each special part.

5) Warning for Engineering Changes:Never make any changes or additions to the circuit design or the internal part for this product.Ex: Do not add any audio or video accessory connectors. This might cause physical damage.Furthermore, any changes or additions to the original design/engineering will invalidate the warranty.

6) Warning - Hot Chassis:Some TV chassis are directly connected to one end of the AC power cord for electrical reasons. Without insulatedtransformers, the product can only be repaired safely when the chassis is connected to the earthed end of the ACpower source.To make sure the AC power cord is properly connected, follow the instructions below. Use the voltmeter to measure thevoltage between the chassis and the earthed ground. If the measurement is over 1.0V, unplug the AC power cord andchange the polarity before reinserting it. Measure the voltage between the chassis and the ground again.

Copyright© 1995-2012 SAMSUNG. All rights reserved. 1-1

1. Precaution

7) Some TV chassis are shipped with an additional secondary grounding system. The secondary system is adjacent tothe AC power line. These two grounding systems are separated in the circuit using an unbreakable/unchangeableinsulation material.

8) When any parts, material or wiring appear overheated or damaged, replace them with new regular ones immediately.When any damage or overheating is detected, correct this immediately and make a regular check of possible errors.

9) Check for the original shape of the lead, especially that of the antenna wiring, any sharp edges, the AC power and thehigh voltage power. Carefully check if the wiring is too tight, incorrectly placed or loose. Never change the spacebetween the part and the printed circuit board. Check the AC power cord for possible damages. Keep the part or thelead away from any heat-emitting materials.

10) Safety Indication:Some electrical circuits or device related materials require special attention to their safety features, which cannot beviewed by the naked eye. If an original part is replaced with another irregular one, the safety or protective features willbe lost even if the new one has a higher voltage or more watts.Critical safety parts should be bracketed with ( , ). Use only regular parts for replacements (in particular, flameresistance and dielectric strength specifications). Irregular parts or materials may cause electric shock or fire.

1-2 Copyright© 1995-2012 SAMSUNG. All rights reserved.

1. Precaution

1.2. Servicing Precautions

WARNING

1) First carefully read the “Safety Instruction” in this service manual.When there is a conflict between the service and the safety instructions, follow the safety instruction at all times.

2) Any electrolytic capacitor with the wrong polarity will explode.

1) The service instructions are printed on the cabinet, and should be followed by any service personnel.

2) Make sure to unplug the AC power cord from the power source before starting any repairs.a) Remove or re-install parts or assemblies.b) Disconnect the electric plug or connector, if any.c) Connect the test part in parallel with the electrolytic capacitor.

3) Some parts are placed at a higher position than the printed board. Insulated tubes or tapes are used for this purpose.The internal wiring is clamped using buckles to avoid contact with heat emitting parts. These parts are installed backto their original position.

4) After the repair, make sure to check if the screws, parts or cables are properly installed. Make sure no damage is causedto the repaired part and its surroundings.

5) Check for insulation between the blade of the AC plug and that of any conductive materials (i.e. the metal panel,input terminal, earphone jack, etc).

6) Insulation Check Process:Unplug the power cord from the AC source and turn the switch on. Connect the insulating resistance meter (500V) tothe AC plug blade. The insulating resistance between the blade of the AC plug and that of the conductive materialshould be more than 1MΩ.

7) Any B+ interlock should not be damaged.If the metal heat sink is not properly installed, no connection to the AC power should be made.

8) Make sure the grounding lead of the tester is connected to the chassis ground before connecting to the positive lead.The ground lead of the tester should be removed last.

9) Beware of risks of any current leakage coming into contact with the high-capacity capacitor.

10) The sharp edges of the metal material may cause physical damage, so protect yourself by wearing gloves during therepair.

11) Due to the nature of plasma display panels, partial after-images may appear if a still picture is displayed on the screenfor a long period of time.This is caused by brightness deterioration due to the storage effect of the panel, and to prevent this from happening, werecommend that the brightness and contrast are reduced. (e.g.) Contrast: 25, Brightness: 50

Copyright© 1995-2012 SAMSUNG. All rights reserved. 1-3

1. Precaution

1.3. Static Electricity Precautions

1) Some semi-conductive (“solid state”) devices are vulnerable to static electricity. These devices are known as ESD.ESD includes the integrated circuit and the field effect transistor. To avoid any materials damage from electrostaticshock, follow the instructions described below.

2) Remove any static electricity from your body by connecting the earth ground before handling any semi-conductive partsor assemblies. Alternatively, wear a dischargeable wrist-belt.(Make sure to remove any static electricity before connecting the power source - this is a safety instruction foravoiding electric shock)

3) Remove the ESD assembly and place it on a conductive surface such as aluminum foil to prevent accumulating staticelectricity.

4) Do not use any Freon-based chemicals. Such chemicals will generate static electricity that causes damage to the ESD.

5) Use only grounded-tip irons for soldering purposes.

6) Use only anti-static solder removal devices.Most solder removal devices do not support an anti-static feature. A solder removal device without an anti-static featurecan store enough static electricity to cause damage to the ESD.

7) Do not remove the ESD from the protective box until the replacement is ready. Most ESD replacements are covered withlead, which will cause a short to the entire unit due to the conductive foam, aluminum foil or other conductive materials.

8) Remove the protective material from the ESD replacement lead immediately after connecting it to the chassis orcircuit assembly.

9) Take extreme caution in handling any uncovered ESD replacements. Actions such as brushing clothes or lifting your legfrom the carpet floor can generate enough static electricity to damage the ESD.

CAUTION

These servicing instructions are for use by qualified service personnel only.

To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructionsunless you are qualified to do so.

1-4 Copyright© 1995-2012 SAMSUNG. All rights reserved.

1. Precaution

1.4. Installation Precautions

1) For safety reasons a minimum of two people are required to carry this product.

2) Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock.

3) Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperaturemay cause fire.

4) Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed tomoisture. Otherwise, it may cause a fire or electric shock.

5) Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Alsocheck the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause fireor electric shock.

6) Keep the antenna far away from any high-voltage cables and install it firmly. Contact with the high-voltage cable or theantenna falling over may cause fire or electric shock.

7) When connecting the RF antenna, check for a DTV receiving system and install a separate DTV reception antenna forareas with no DTV signal.

8) When installing the product, leave enough space (4”) between the product and the wall for ventilation purposes. Arise in temperature within the product may cause fire.

9) When moving a PDP with removable speakers, detach the speakers first before moving the main body. Moving the PDPmain body without separating the speakers may cause the speakers to detach, possibly causing damage or injury.

Copyright© 1995-2012 SAMSUNG. All rights reserved. 1-5

2. Product Specification

2. Product Specification

2.1. Appearance Specifications

Series PE6500

Design

Front Color Brushed Black

Without Stand 1193.0 X 56.0 X 714.051"

With Stand 1193.0 x 305.0 x 787.9

Without Stand 1394.3 x 56.0 x 832.6

Dimensions

W x D x H

(inch) 60"With Stand 1394.3 x 335.0 x 908.2

Without Stand 20.7 kg51"

With Stand 25.4 kg

Without Stand 29.5 kg

Weight

(lbs)60"

With Stand 35.2 kg

Feature CONTENT

2-1 Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product Specification

2.2. Feature & Specifications

Features

• Digital-TV, RF, 3-HDMI, 1-Component(AV), 2-USB2.0(Media Play), Optical, Lan

• Brightness : 1500 cd/m2

• Contrast Ratio : 1000000:1

• Dolby Digital+, SRS theater

Specification

Model PN51E6500 PN60E6500

PDP Panel Clear Image Panel

Scanning FrequencyHorizontal : 60 kHz ~ 73 kHz (Automatic)

Vertical : 47 Hz ~ 63 Hz (Automatic)

Display Colors 16.7M color

Maximum resolutionHorizontal : 1920 Pixels

Vertical : 1080 Pixels

Input Signal Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated

Input Sync Signal H/V Separate, TTL, P. or N.

Maximum Pixel Clock rate 74.25 MHz

AC Power Voltage & Frequency AC 220-240V 50 / 60Hz

Power Consumption Under 280 W (Under 1W, Stand by)

with stand

1193.0 x 305.0 x 787.9mm

with stand

1394.3 x 335.0 x 908.2mmDimensions Set

(W x D x H) without stand

1193.0 x 56.0 x 714.0mm

without stand

1394.3 x 56.0 x 832.6mm

with stand

25.4 kg

with stand

35.2 kgWeight (Set)

without stand

20.7 kg

without stand

29.5 kg

TuningFrequency Synthesize (Refer to detailedFrequency Table)

System DVB-T/C, PAL , SECAM , NT4.43TV System

Sound BK , DK , NICAM , MPEG1

Environmental Considerations

Operating Temperature: 32˚F ~ 122˚F (0˚C ~ 50˚C)

Operating Humidity: 20% ~ 90%

Storage Temperature: -4˚F ~ 140˚F (-20˚C ~ 60˚C)

Storage Humidity: 10% ~ 90%

Audio Spec.

MAX Internal Audio Output Power : Each 3W (Left/Right)

Equalizer : 5 band

Output Frequency : RF : 20 Hz ~ 15.4 kHz

AV/Componet/HDMI : 20 Hz ~ 20 kHz

Others Dolby Digital +, Game Mode, Film Mode, Energy Saving, Anynet+

Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-2

2. Product Specification

2.3. Specifications Analysis

Model PS51E6500 PS51D6900

Design

Display Type PDP TV PDP TV

Built-In Tuner O O

Resolution 1920 X 1080 1920 X 1080

PDP Module EF DS2

Screen Size 51 inches 51 inches

Picture ratio 16 : 9 16 : 9

Dimensions

(W x H x D)51"

with stand – 1193.0 x 305.0x 787.9mm

without stand – 1193.0 x 56.0x 714.0mm

with stand – 47.1X12.0X30.8inches

without stand –47.1X1.5X28.3inches

Weight 51"with stand – 25.4 kg

without stand – 20.7 kg

with stand – 59.6lbs

without stand – 49.3lbs

Brightness 1500 cd/m2 1500 cd/m2

Contrast Ratio 1000000:1 40000:1

Picture Enhancer DNIe DNIe

Equalizer 5 Band 5 Band

Auto Volume Control O O

Surround Sound SRS TruSurround HD SRS TruSurround XT

Speaker Output 10W + 10W 10W + 10W

PIP 1 Tuner PIP 1 Tuner PIP

Double Window X X

Caption O O

Entertainment Mode X X

Game Mode O O

Energy Saving O O

Anynet+ O O

Antena 1 (Cable/Air) 1 (Cable/Air)

TIP

O : Supported, X : Not Supported

NOTE

For the power supply and power consumption, refer to the label attached to the product.

2-3 Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product Specification

2.4. Detail Factory Option

※ If you replace the main board with new one, please change the factory option as well.

The options you must change are "Type".

PE6500

Model Name PS51E6500E PS60E6500E

Vendor SDI SDIPanel

Code BN96-22096A BN96-21352A

SMPS PD Board BN44-00510A BN44-00513A

Byte Item Chassis Ass'y BN94-04644S BN94-04644U

0 Factory Reset – – -

1 Type 51EFCrD 60ESCrD

2 Local set – US

3 Model – PE6500

4 Tuner – DVB_TCS2 / DVB_T2C / DVB_T2CS2

5 Ch Table – None

6 Front Color ON / OFF P-W-D-Gy

Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-4

2. Product Specification

2.5. Accessories

2.5.1. Supplied Accessories

Accessories Item Item code Remark

SOURCE

MUTE

MENU SEARCH

INFOTOOLS

RETURN

Family S tory MTS

SUPPORT P.SIZE CC

EXIT

PR E-CH

CHLIST

M

B C D

l l ll

Remote Control AA59-00559A

Batteries 4301-000121

3D Glasses BN68-04581B

Power Cord 3903-000552

Owner`s Instructions BN68-04195A

Cleaning Cloth BN63-02368B

Samsung Service Center

2-5 Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product Specification

2.5.2. Sold Separately

Accessories Item Item code Remark

RS232 Cable -

HDMI -

HDMI-DVI -

Audio -

Component -

Composite (AV) -

Coaxial (RF) -

VGA -

Samsung Service Center

Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-6

3. Disassembly and Reassembly

3. Disassembly and Reassembly

This section of the service manual describes the disassembly and reassembly procedures for the PDP TV.

WARNING

This PDP TV contains electrostatically sensitive devices. Use caution when handling these components.

3.1. Overall Disassembly and Reassembly

CAUTION

• Disconnect the PDP TV from the power source before disassembly.

• Follow these directions carefully; never use metal instruments to pry apart the cabinet.

• If there is no additional comment, it is same for all inches.

Description Description Photo Screw

1. Place monitor face down on cushioned table.

Remove screws from the stand.

Remove stand.

<Rear view of 51">

<Rear view of 51">6003–001782M4 * L12

3-1 Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

Description Description Photo Screw

<Rear view of 60">

<Rear view of 60">6003–001782M4 * L12

2. Remove the screws of Rear-Cover.

Lift up and remove the rear-cover.

<Rear view of 51">

6003–001782M4 * L12

6003–000337M4 * L10

<Rear view of 51">

Copyright© 1995-2012 SAMSUNG. All rights reserved. 3-2

3. Disassembly and Reassembly

Description Description Photo Screw

<Rear view of 60">

6003–001782M4 * L12

6003–000337M4 * L10

<Rear view of 60">

3. Remove the screws of main board.

CAUTION

When you remove Boards, you mustdisconnect all connectors. If you don't, it cancause problems.

6001–002606M3 * L10

Remove the LVDS Cable

1. Lift up on the locking tab to release.

2. While pushing in on edge release tabs,pull the cable away from the connector" 2

2

1

1

<Rear view of 51">

3-3 Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

Description Description Photo Screw

1

2

<Rear view of 60">

4. Remove the screws of SMPS.

Remove the SMPS.

CAUTION

Disconnect all connectors prior to removingboards.

<Rear view of 51">

6001–002606M3 * L10

6003–001439M4 * L8

<Rear view of 51">

<Rear view of 60">

6001–002606M3 * L10

6003–001439M4 * L8

Copyright© 1995-2012 SAMSUNG. All rights reserved. 3-4

3. Disassembly and Reassembly

Description Description Photo Screw

<Rear view of 60">

5. Remove the speakers (R/L)

6. Remove the screw of the bluetooth.

Pull the Cover Bottom in the direction shown

Remove Screws of the Bracket Stand-Link

3-5 Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

Description Description Photo Screw

Remove the screw of the bluetooth.

Remove the bluetooth.

Remove the Bracket Stand-Link.

<Rear view of 51">

6003–001782M4 * L12

6003–000337M4 * L10

7. Remove the screw of Wi-Fi

Remove the Wi-Fi

6001–002606M3 * L10

Remove screws of the Function Holder.

Remove the Function Holder

Copyright© 1995-2012 SAMSUNG. All rights reserved. 3-6

3. Disassembly and Reassembly

Description Description Photo Screw

8. Remove the screws of the Front-Cover.

<Rear view of 51">6003–000337M4 * L10

<Rear view of 60">

3-7 Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

Description Description Photo Screw

9. Remove the screws of the front cover.

Remove 4 screws of the Brackt -Module.

Remove the Brackt -Module.

* Then Module is seperated

6003–001782M4 * L12

Copyright© 1995-2012 SAMSUNG. All rights reserved. 3-8

4. Troubleshooting

4. Troubleshooting

4.1. Checkpoints by Error Mode

4.1.1. First Checklist for Troubleshooting

1) Check the various cable connections first.

• Check to see if there is a burnt or damaged cable.

• Check to see if there is a disconnected or loose cable connection.

• Check to see if the cables are connected according to the connection diagram.

2) Check the power input to the Main Board.

3) How to distinguish if the problem is caused by Main board or Logic Board.

• No Video : If the problem is No Video but Logic Board is on and Indication LED is blinking repeatedly andfaster than normal booting, replace the T-Con board.

• Distorted Picture : Check the inner patterns.

Inner pattern Picture Problem

OK NG Main board

NG NG Main or LVDS cable or Logic Board or Panel.

• How to check inner pattern?a. Entering Factory mode.b. Move to SVC menu.c. Move to Test Pattern.d. Check inner patterns.

4-1 Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Troubleshooting

4.1.2. Checkpoints by Error Mode

No Power

Symptom

• The LEDs on the front panel do not work when connecting the power cord.• The SMPS relay does not work when connecting the power cord.• The unit appears to be dead.

Major Checklist

The SMPS relay or the LEDs on the front panel does not work when connecting the power cord ifthe cables are improperly connected or the Main Board or SMPS is not functioning. In this case,check the following :

• Check the internal cable connection status inside the unit.• Check the fuses of each part.• Check the output voltages of the SMPS.• Replace the Main Board.

DiagnosticsYes

Yes

Yes

Yes

Power indica tor LED is on? Check a conne tion power code .

Replace the Main Board.

Connect the cable be tweenCN801 and CN201 connector.

Are the SMPS CN801 and Main CN201connected?

Replace Fuse . (F801S)Is th e Fuse(F801S) of the SMPS Power

Input Part blown?

Replace the SMPS.SMPS CN801PIN2 : STB5V

PIN1_PS ON : Check to see if it is 0V

No

No

No

No

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-2

4. Troubleshooting

CAUTION

Make sure to disconnect the power before working on the SMPS board.

4-3 Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Troubleshooting

No Video

Symptom • Audio is normal but no picture is displayed on the screen.

Major Checklist• The output voltage of the Main SMPS.• This may happen when the LVDS cable connecting the Main Board and the Panel is

disconnected.

Diagnostics

Yes

Yes

Yes

Replace the Main Board.

Replace the LVDS Cable .Check the LVDS connector.

Is it connected correctly?

Replace the SMPS.Check the each output of the SMPS.

Are a ll voltage nerma l?

Replace the Logic Board.Check the LED opera tion of Logic Board

whitch is normally opera ting?(Normal : Blink once a second)

No

No

No

CAUTION

Make sure to disconnect the power before working on the SMPS board.

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-4

4. Troubleshooting

No Sound

Symptom • Video is normal but there is no sound.

Major Checklist

• When the speaker connectors are disconnected or damaged.• When the sound processing part of the Main Board is not functioning.• Speaker defect.• SMPS not supplying voltage to the main board.

DiagnosticsYes

Yes

Yes

Replace the Speaker.

Replace the SMPS.Is th e output voltage of SMPS normal?

(CN801 7pin : 15V)

Replace the Main Board.

(1)Is the speaker output te rmina l of

the Main board normal?

Connect the cable properly orreplace the cable, if necessary.

Is the cable connection be tweenMain board and the speaker

properly connected?

No

No

No

Sound Output Shape

(1)

CAUTION

Make sure to disconnect the power before working on the IP board.

4-5 Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Troubleshooting

4.1.3. Operating Logic LED

Normal

• LED ON/OFF for 0.5s

OFF

ON

P ower ON Logic ON S equence (P OS ) Normal Toggling (eve ry 32 Vsync)

-. NT : 534 ms-. P AL : 640 ms

Abnormal

• LED ON/OFF three times for 8.1s

540ms

8 .06 s ec

Exception

540ms

540ms

540ms

540ms27Mhz

2.44s ec

163msP LL ON

163ms

163ms

163ms

163ms

·· ªª µµ ªª ¦¦ ¹¹ee ...

·· ªª µµ ªª ¦¦ ¹¹ee ...

DRV_RESET

• LED ON for 5s and LED OFF for 2s

5 s ec

·· ªª µµ ªª ¦¦ ¹¹ee ...

DRV_RES ET

2 s ec

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-6

4. Troubleshooting

4.1.4. Blue-tooth Pairing

1. Multi Display Pairing

* Max 10 sets of 3D TV can be connected as a "Master"

Master

TV 1

S lave

TV 2

Pa iring to Mas te r only

• Set "TV 1" as a Master and Do Pairing with 3D Glasses.

• Set "TV 2" as a Slave TV of Master "TV 1".

* Slave TVs should be inside BT covering area of Master TV (6m)

2. Multi Glasses Pairing

* Unlimited Glasses can be paired with a 3D TV.

* Always Pairing to "Master TV".

Master S lave

G. 1 G. 2

Pa iring to Mas te r only

• Press "Pairing Key" on "G.1" glasses for 3ec within 50cm distance from the "Master TV" set.

• Press "Pairing Key" on "G.2" glasses for 3ec within 50cm distance from the "Master TV" set.

CAUTION

3D glasses in 2010 did not work at 2011 model TV. (Working mechanism is different.)

4-7 Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Troubleshooting

4.2. Factory Mode Adjustments

4.2.1. Entering Factory Mode

To enter ‘Service Mode’ Press the remote-control keys in this sequence.

• If you do not have Factory remote-control.

¾¾ ÆÆ ´ ÁÁoo oo ¾¾ ÆÆ ´ ÁÁoo ¤¤ oo ¤¤ ££ oo

• If you have Factory remote-control.

INFO Factory

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-8

4. Troubleshooting

• If you don’t have Factory remote control, can’t control some menu.

Option

Control

SVC

Expert

ADC/WB

Advanced

T-MST10PDEUC-xxxx

T-MST10PDEUCS-xxxx

E-Manual:XTDVBEUE-xxxx

EDID : SUCCESS

HDCP : SUCCESS

CALIB : AV/COMP/PC/HDMI

Option : xxxxxxxx,xxxx,xxxx,xxxx

FactoryCS : 0xxxxxxxxx

T-MSXDEUCIP-xxxx

Onboot : xxxx

SDAL-xxxx.xxxx

RFS:"X10P xxxx

2012-xx-xx

Echo-Fs : 0xxxxx

Bluetooth:xxxx

Type : xxxxxxxx

Model : PSxxE6500

Logic S/W : xx-xx-xx

Wired MAC SUCCESS

Wireless MAC SUCCESS

CIP SUCCESS

DRM :Cert O, Nf O, Wv O, Hc X, Dc X, Mx O, MI X

Factory Data Ver : xxx

DTP-AP-COMP-xxx

DTP-BP-HAL-xxxx

DTP-BP-xxxx

POP-FLA-xx-xxxx

Date of purchase : mm/dd/yyyy

4-9 Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Troubleshooting

4.2.2. Factory Data

Option

Item Data Remark

Factory Reset -

Type 51EFCrD / 60EFCrD

Local Set EU_xx

Basic Model PE6500

SVC Model 6500

TUNER DVB_TCS2/T2C/T2CS2 / SEC_TC

Ch table …

Front Color

Control

Menu Item Data Remark

EDID EDID ON/OFF Off

EDID WRITE ALL

EDID WRITE HDMI

EDID WRITE PC

HDMI EDID Ver

HDMI EDID Port

Sub Option RF Mute Time 600ms

RS-232 Jack UART

Watchdog ON

WD Count 0

Lvds Format PDP

Language_Arabic EU

TOOLS Support 107

LNA Support OFF

NETWORK Support Int-Wifi

IPERF Stopped

Info Link Server Type development

Info Link Country None

TTX List

TTX Group

24Px4 Support ON

Power Indicator Support OFF

BD Wise Support ON

Data Service Support OFF

IIC BUS STOP OFF

Visual Test Disable

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-10

4. Troubleshooting

Menu Item Data Remark

Emergency Log Copy

Checksum 0xxxxx

View Log

Gemstar On/Off OFF

WSS Support ON

PVR Support ON

CI Support ON

EEPROM RESET

EER RESET

NVR All Clear OFF

Spread Spectrum

LVDS Spread ON

Period ***

Amplitude ***

DDR Spread ***

Echo-FS LVDS SSCON/OFF

xx

Echo-FS LVDS SSC MFR xx

Echo-FS LVDS SSC MRR xx

Echo-FS DDR SSCON/OFF

xx

Echo-FS DDR SSC MFR xx

Echo-FS DDR SSC MRR xx

DDR Margin PN

A CTRL_OFFSET_0_3 0

A CTRL_OFFSET_D 0

B CTRL_OFFSET_0_3 0

B CTRL_OFFSET_D 0

H.264 Margin 8

MPEG Margin 1000

2nd mips ON

2nd mips count 0

Region PANEURO

PnP Language DEU

PC Auto Ident Enable

OTP Lock

Auto Power MEMORY

KEY SENSITIVITY Not used

OTA Support General

FKP Down

WIFI REGION E

4-11 Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Troubleshooting

Menu Item Data Remark

e-Pop Default ON

OPTION_SWU

OTN Server Type operating

OTN Test Server OFF

SWU Reset

SWU Duration OFF

SWU Fail Test OFF

OTN Support ON

SWU_Diag_Code

OPTION_MEDIAPLAY

MediaPlay DB On with 5MB

MediaPlay Movie

MediaPlay DLNA ON

MediaPlay PlayList ON

3D OPTIMIZE VALUE 1

ECO IC TYPE NLS1006

Energy Star Logo OFF

Fast USB Booting ON

Num of Metwork Stream 0

PDP Option LOGIC CONNECT

PIXEL SHIFT TEST

PANEL VERSION

PANEL INCH

PANEL TYPE

PANEL TEMPERATURE

LOGIC SW VERSION

LOGIC SW CHECKSUM

SAPC TIMER

APC SPEED

Real 100 Hz Support

PLG_SHOP

HotspitalityOption

HOSPITALITY MODE

Power On

Menu OSD

Operation

Music Mode

External Source

Eco Solution

Cloning

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-12

4. Troubleshooting

Menu Item Data Remark

Shop Mode OFF

Exhibition Mode OFF

Shop Option

3D CUBE OFF

Asia Option TTX OFF

China HD OFF

NT Conversion OFF

Sepco 120Hz OFF

Unbalance OFF

FMTransmitter Support OFF

FMTransmitter Carrier OFF

AF Level adjust 3

TX Power Level 0

Mono Last Memory OFF

H Shaking OFF

Sound High Devi OFF

Carrier Mute OFF

Volume Curve Type1

Speaker Delay normal 110

Pilot Level High Thld 0x28h

Pilot Level Low Thld 0x10h

FM Prescale 68

AM Prescale 49

NICAM Prescale 45

Amp Volume 0xc7h

Amp Scale 0x8eh

Amp Check Sum 0xxxxxxxxx

Woofer Type 1

Woofer Scale 0x8ah

Woofer Check Sum

Speaker EQ ON

PEQ Test 0

Amp Model NTP7412

Speaker cut-off Freq 4

SPDIF PCM Level -9 dB

FM M Prescale 48

BTSC Mono Prescale 25

BTSC stereo Prescale 47

SAP Prescale 43

A2 Ident High Thld 31

A2 Ident Low Thld 2

4-13 Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Troubleshooting

Menu Item Data Remark

CArrier2 Amp High Thld 4

CArrier2 AmpLow Thld 3

Carrier2 SNR High Thld 16

CArrier2 SNR Low Thld 80

Audio-IP Test Ready

TruBass CheckSum 0xxxxxxxxx

PWM Mode BD

Mic Scale 0

SubWoofer Support 0

India Sound OFF

Config Option Num of ATV 1

Num of DTV 1

Num of AV 1

Num of SVIDEO 0

Num of COMP 1

Num of HDMI 3

Num of PC 0

Num of SCART 1

Num of DVI 0

Num of OPTICAL Link 1

Num of MEDIA 1

Num of PANEL KEY 6

Num of USB Port 2

Num of HeadPhone 1

Num of RVU 0

MFT Offset 62.5

Select LCD/PDP PDP

HDMI/DVI SEL 1

Indicator Led OFF

Wall Mount OFF

HV Flip ON

Num Of Display 2

DVI/HDMI SOUND Auto

HDMI HOT PLUG Disable

HOTPLUG SWITCHING Boot

HOTPLUG DURATION 1200ms

CLK TERM DURATION 1200ms

HDMI FLT CNT SIG 100ms

HDMI FLT CNT LOS 100ms

UNSTABLE BAN CNT 3500ms

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-14

4. Troubleshooting

Menu Item Data Remark

HDMI Err Cnt 1

HDMI ROBIN ON

HDMI Callback OFF

HDMI CTS Thld 8

HDMI CTS Cnt1 1

HDMI EQ AUTO

HDMI Write Type Separate

HDMI Switch NONE

DVI SET TIME 300ms

Type Of PANEL KEY None

EcoSensor Support ON

LEDMorionPlus Support ON

Natural Mode Support ON

All Share Support ON

Relax Mode Support ON

BT Support ON

3D Support ON

H Write

HDMI Sync DE

HeadPhone Port

FANET OFF

Support MultiMedia Key ON

Config_AV_PATH

Num of IPTV 0

PVR RECORD NUM 1

Num of RUI 0

5 Way Function Key R BACK

Contents Bar OFF

Num Of Tuner 1

4-15 Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Troubleshooting

SVC

Menu Item Data Remark

Pattern Sel Off

Logic Pattern Sel

Test Pattern

Logic Level Sel

Echo-FS Pre Test Pattern 0

Echo-FS Post Test Pattern 0

Echo-FS FRC FDISPLAY ON/OFF OFF

Echo-FS 3D FDISPLAY ON/OFF OFF

Echo-FS PC Mode ON/OFF OFF

Panel Display Time 14Hr

Logic Usb D/L

T-CON USB Download

T-CON CheckSum

Tuner Margin 10

CAM Wait Time

TS Clock delay 0

SUBMICOMUPGRADE

Off

BT ADDRESS xxxxxxxxxxxxxxxxxxxx

BT UPGRADE

BT FREEPAIRING ON

SVC Reset

TCON_TEMP READ 37

TEMP LAST 37

DCC VERSION 0xxxxx

DCC CHK SEL 0

DCC CHECK LOCAL 0xxxxx

DCC CHECK TOTAL

Function Upgrade Off

Smart Hub Reset Off

WIFI ER COUNT 0

BT ER COUNT 0

Debug Log Down

MultiACC Checksum 0xxxxx

CSVC Info

TS Clock delay TC 0

TS Clock delay S 0

CAL Data Backup

CAL Data Restore ….

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-16

4. Troubleshooting

Expert

Menu Item Data Remark

N/D ADJ

Source

ADC/WB

Menu Item Data Remark

AV Calibration

Comp Calibration

PC Calibration

ADC

HDMI Calibration

1st_AV_Low

1st_AV_High

1st_AV_Delta

1st_COMP_Y_Low

1st_COMP_Cb_Low

1st_COMP_Cr_Low

1st_COMP_Y_High

1st_COMP_Cb_High

1st_COMP_Cr_High

1st_COMP_Delta

1st_PC_Low

1st_PC_High

1st_PC_Delta

2nd_ACH_Low

2nd_ACH_High

2nd_PC_Low

2nd_PC_High

ADC Target

2nd_Delta

1st_Y_GH

1st_Y_GL

1st_Cb_BH

1st_Cb_BL

1st_Cr_RH

1st_Cr_RL

2nd_R_L

2nd_G_L

2nd_B_L

2nd_R_H

2nd_G_H

ADC Result

2nd_B_H

4-17 Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Troubleshooting

Menu Item Data Remark

Sub Brightness

R-Offset

G-Offset

B-Offset

Sub Contrast

R-Gain

G-Gain

B-Gain

Movie R-Offset

Movie B-Offset

Movie R-Gain

White Balance

Movie B-Gain

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-18

4. Troubleshooting

4.3. Service Adjustment

- You must perform Calibration in the Lattice Pattern before adjusting the White Balance.

White Balance - Calibration

• Factory

ADC / WB AV Calibration

Comp Calibration

PC Calibration

HDMI Calibration

Color Calibration

• Adjust spec.

1) Source : HDMI

2) Setting Mode : 1280*720@60Hz

3) Pattern : Pattern #24 (Chess Pattern)

4) Use Equipment : CA210 & Master MSPG925 GeneratorUse other equipment only after comparing The result with that of The Master equipment.

Input mode Calibration Pattern

CVBS IN (Model_#1) Perform in NTSC/PAL B&W Pattern #24 Lattice

Component IN (Model_#6) Perform in 720p B&W Pattern #24 Lattice

PC Analog IN (Model_#21) Perform in VESA XGA (1024x768) B&W Pattern #24 Lattice

HDMI IN Perform in 720p B&W Pattern #24 Lattice

4-19 Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Troubleshooting

• Method of Color Calibration (AV)

1) Apply the NTSC/PAL Lattice (N0. 3) pattern signal to the AV IN 1 port.

2) Press the Source key to switch to “AV1” mode.

3) Enter Service mode.

4) Select the “ADC” menu.

5) Select the “AV Calibration” menu.

6) In “AV Calibration Off” status, press the “ ” key to perform Calibration.

7) When Calibration is complete, it returns to the high-level menu.

8) You can see the change of the “AV Calibration” status from Failure to Success.

• Method of Color Calibration (Component)

1) Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.

2) Press the Source key to switch to “Component1” mode.

3) Enter Service mode.

4) Select the “ADC” menu.

5) Select the “Comp Calibration” menu.

6) In “Comp Calibration Off” status, press the “ ” key to perform Calibration.

7) When Calibration is complete, it returns to the high-level menu.

8) You can see the change of the “Comp Calibration” status from Failure to Success.

• Method of Color Calibration (PC)

1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port.

2) Press the Source key to switch to “PC” mode.

3) Enter Service mode.

4) Select the “ADC” menu.

5) Select the “PC Calibration” menu.

6) In “PC Calibration Off” status, press the “ ” key to perform Calibration.

7) When Calibration is complete, it returns to the high-level menu.

8) You can see the change of the “PC Calibration” status from Failure to Success.

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-20

4. Troubleshooting

• Method of Color Calibration (HDMI)

1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.

2) Press the Source key to switch to “HDMI1” mode.

3) Enter Service mode.

4) Select the “ADC” menu.

5) Select the “HDMI Calibration” menu.

6) In “HDMI Calibration Off” status, press the “ ” key to perform Calibration.

7) When Calibration is complete, it returns to the high-level menu.

8) You can see the change of the “HDMI Calibration” status from Failure to Success.

White Balance - Adjustment

ADC / WB - White Balance

Factory (Low light) (High light)

Sub Bright

R offset

G offset

B offset

Sub Contrast

R gain

G gain

B gain

4-21 Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Troubleshooting

4.4. Software Upgrade

Samsung may offer upgrades for the TV’s firmware in the future.

These upgrades can be performed via the TV.

Upgrades will be possible by connecting a USB drive to the USB port.

• When software is upgraded, video and audio settings you have made will return to their default (factory) settings.

• We recommend you write down your settings so that you can easily reset them after the upgrade.

USB Drive

TV Side Panel

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-22

5. Wiring Diagram

5. Wiring Diagram

5.1. Overall Wiring

51" FHD Overall Wiring

CN5500

CN5501

CN5502

CN5503

CN5504

CN5505

CN5000

CN5002

CN5003

CN5004

CN5005

U2

CN4009

CN4008

CN4004

CN4003

CN4002

CN4001

CN2010 CN2001

CN800S

CN801

CN302

CN1602

CN201

CN804

CN4007

CN1201

CN2611CN2509 CN2508 CN2609 CN2603 CN2606

CN2011

CN2013

CN2012

CN4006

¨ || ¡¡ ¥¥

oo ¡¡

¢¢ ¢¢

oo ¡¡

¢¢ ¡¡ oo ww ¡¡ xx ¢¢ ¡¡ oo ww xx

oo ~~ oo ££ ¦¦ ¸|| ¸ ¤¤ ££

2

3

4

1

5-1 Copyright© 1995-2012 SAMSUNG. All rights reserved.

5. Wiring Diagram

60" FHD Overall Wiring

X-Main

Main Board

E-Buffe r

FunctionSpe ake r

Blue tooth

Y-Main

SMP S

CN5401

CN5027

CN5002

CN5003

CN805

CN801

CN4008

CN4006

CN2002

CN1201

CN1

F-Buffe r

CN201

CN5409

CN5410

CN5502

CN5506

CN5507

CN5006

CN5004

CN5005

CN5008

CN5009

CN5007

CN4007

CN4006

CN4005 CN402

CN403

CN404

CN4410

CN4409

CN4408

CN4407

CN4406

CN4405

CN1602

G-Buffe r

CN2004CN2005

CN302

Wifi

2003

CN4005

CN2002 CN2000

CN4004

CN2001

NOTE

The code number of cable (Lead-connector) can be changed, see “Exploded Views and Parts List”.

Copyright© 1995-2012 SAMSUNG. All rights reserved. 5-2

5. Wiring Diagram

Connector Functions

Connector Function

CN201 ↔ CN801 Supply main power and sw_power signal from SMPS to Main Board.

CN1602 ↔ CN2001 The LVDS signal transferred from Main Board to Panel .

51" / 60" Cable (Lead-connector)

Use POWER 12 Pin LVDS 82 Pin

Code51" – BN39-01285M

60" – BN39-01285J

51" – BN39-01285O

60" – BN39-01285R

Photo

5-3 Copyright© 1995-2012 SAMSUNG. All rights reserved.

5. Wiring Diagram

5.1.1. Pin Connection

(1)

CN1602 (Main board) - CN2001 (Logic board)

Pin No. Signal Pin No. Signal

1 GND 41 LVDS4_RCLKN

2 RPDP_GO 42 GND

3 GND 43 LVDS4_R2P

4 GND 44 LVDS4_R2N

5 3D_SYNC 45 LVDS4_R1P

6 GND 46 LVDS4_R1N

7 GND 47 LVDS4_R0P

8 RTx 48 LVDS4_R0N

9 GND 49 GND

10 GND 50 GND

11 RRx 51 LVDS1_R4P

12 GND 52 LVDS1_R4N

13 GND 53 LVDS1_R3P

14 RSDA 54 LVDS1_R3N

15 GND 55 GND

16 GND 56 LVDS1_RCLKP

17 RSCL 57 LVDS1_RCLKN

18 GND 58 GND

19 GND 59 LVDS1_R2P

20 LVDS2_R4P 60 LVDS1_R2N

21 LVDS2_R4N 61 LVDS1_R1P

22 LVDS2_R3P 62 LVDS1_R1N

23 LVDS2_R3N 63 LVDS1_R0P

24 GND 64 LVDS1_R0N

25 LVDS2_RCLKP 65 GND

26 LVDS2_RCLKN 66 LVDS3_R4P

27 GND 67 LVDS3_R4N

28 LVDS2_R2P 68 LVDS3_R3P

29 LVDS2_R2N 69 LVDS3_R3N

30 LVDS2_R1P 70 GND

31 LVDS2_R1N 71 LVDS3_RCLKP

32 LVDS2_R0P 72 LVDS3_RCLKN

33 LVDS2_R0N 73 GND

34 GND 74 LVDS3_R2P

35 LVDS4_R4P 75 LVDS3_R2N

36 LVDS4_R4N 76 LVDS3_R1P

37 LVDS4_R3P 77 LVDS3_R1N

Copyright© 1995-2012 SAMSUNG. All rights reserved. 5-4

5. Wiring Diagram

(1)

CN1602 (Main board) - CN2001 (Logic board)

Pin No. Signal Pin No. Signal

38 LVDS4_R3N 78 LVDS3_R0P

39 GND 79 LVDS3_R0N

40 LVDS4_RCLKP 80 GND

(2)

CN804 (SMPS) - CN4007 (Y-BUFFER)

Pin No. Signal

1 Vs

2 Vs

3 GND

4 Va

5 GND

6 15V

7 5V

8 GND

9 VS_ON

10 VS_CON

11 PS_ON

12 GND

(3)

CN801 (SMPS) - CN201 (MAIN)

Pin No. Signal

1 PS_ON

2 STBY

3 GND

4 VAMP

5 GND

6 GND

7 GND

8 D5.2V

9 GND

10 15V

11 15V

12 D5.2V

5-5 Copyright© 1995-2012 SAMSUNG. All rights reserved.

5. Wiring Diagram

(4)

CN12001 (MAIN) - FUNCITON / Wi-Fi

Pin No. Signal

1 IR

2 Sync_In

3 GND

4 Sync_Out

5 A3.3V

6 GND

7 SCL

8 BT_DP

9 SDA

10 BT_DM

11 KEY1

12 A5V

13 KEY2

14 BT_WAKE

15 LED

16 POWER_DET

17 B5V

18 WIFI_DM

19 WIFI_DP

20 GND

Copyright© 1995-2012 SAMSUNG. All rights reserved. 5-6

GSPN (GLOBAL SERVICE PARTNER NETWORK)

Area Web Site

Europe, MENA,CIS, Africa https://gspn1.samsungcsportal.com

E.Asia, W.Asia,China, Japan https://gspn2.samsungcsportal.com

N.America, S.America https://gspn3.samsungcsportal.com

This Service Manual is a property of Samsung ElectronicsCo.,Ltd.Any unauthorized use of Manual can be punished underapplicable International and/or domestic law.

© 2012 Samsung Electronics Co.,Ltd.All rights reserved.Printed in KoreaCode No.: