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WALKING THE TALK TOGETHERWALKING THE TALK TOGETHERSharing The Responsibility For

Bringing Values To Life

WELCOME!

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TRAINING OBJECTIVESTRAINING OBJECTIVES

1. Review and discuss the key concepts presented in the WALKING THE TALK TOGETHER handbook.

2. Examine and discuss the relevance ofthe handbook contents to our jobs and our organization.

3. Work together to identify ways we can apply the principles of the handbook back on the job.

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GENERAL DISCUSSION QUESTIONGENERAL DISCUSSION QUESTION

If you had to condense this handbook down to one overall message, what would that message be?

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GENERAL DISCUSSION QUESTIONGENERAL DISCUSSION QUESTION

What does the phrase “Walk the Talk” mean to you?

Does it apply to our organization? If so, how?

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GENERAL DISCUSSION QUESTIONGENERAL DISCUSSION QUESTION

What information from the book stuck with you?

What got your attention?

What could you relate to?

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GENERAL DISCUSSION QUESTIONGENERAL DISCUSSION QUESTION

What will you work on doing differently/ better as a result of reading this book?

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GENERAL DISCUSSION QUESTIONGENERAL DISCUSSION QUESTION

What values-driven behaviors mentioned in the handbook do you feel you practice now?

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GENERAL DISCUSSION QUESTIONGENERAL DISCUSSION QUESTION

What are some things we all can do (“together”) to get the most benefit from what this handbook has to offer?

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Exercise:

““OPPOSITES DETRACT”OPPOSITES DETRACT”

In Table Groups …

1. Review your assigned “Joining the Journey” behavior(s) and describe what opposite behaviors

would look like.

Then,

2. List the various impacts those opposite behaviors would have on coworkers and customers.

Finally,

3. Select someone to present your opposite behaviors and their impacts to the entire group.

9 minutes.

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“OPPOSITES DETRACT”

DISCUSSION QUESTIONDISCUSSION QUESTION

What’s your key learning from this exercise?

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“OPPOSITES DETRACT”

DISCUSSION QUESTIONDISCUSSION QUESTION

To what degree do values-based behaviors impact/affect team members?

Our organization?

Our customers?

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“OPPOSITES DETRACT”

DISCUSSION QUESTIONDISCUSSION QUESTION

What can/should we conclude about the importance of the behaviors and strategies presented in the handbook?

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Exercise:

““ONE PICTURE’S WORTH …”ONE PICTURE’S WORTH …”

In Table Groups …

1. Work together to draw a caricature of a coworker (manager or employee) who “Walks the Talk”– with physical attributes, clothes, tools, equipment, etc. that depict the characteristics and behaviors of the person. HAVE FUN!

Then,

2. Select someone to present and explain your flip- chart drawing to the entire group.

5 minutes.

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“ONE PICTURE’S WORTH …”

DISCUSSION QUESTIONDISCUSSION QUESTION

How do the various drawings compare?

Any similarities or patterns?

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“ONE PICTURE’S WORTH …”

DISCUSSION QUESTIONDISCUSSION QUESTION

What specific behaviors and characteristics can you associate with “Walking the Talk”?

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“ONE PICTURE’S WORTH …”

DISCUSSION QUESTIONDISCUSSION QUESTION

What one thing can/will you do to be more like your caricature?

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Exercise:

““WHAT I’LL BE WORKING ON”WHAT I’LL BE WORKING ON”

Individually …

1. Review the ten “Joining the Journey” behaviors summarized on pages 39-40 of the handbook.

Select the one behavior you feel represents your greatest opportunity for improvement.

Then,

2. Write down 2-3 things you will do – starting today – to improve your performance in that area.

7 minutes.

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“WHAT I’LL BE WORKING ON”

DISCUSSION QUESTIONDISCUSSION QUESTION

Did anyone have difficulty deciding which behavior to work on?

Why?

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“WHAT I’LL BE WORKING ON”

DISCUSSION QUESTIONDISCUSSION QUESTION

How will you know if you’ve been successful at improving upon the behavior identified?

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“WHAT I’LL BE WORKING ON”

DISCUSSION QUESTIONDISCUSSION QUESTION

How will our organization be different if everyone here follows through on his or her commitment to improve?

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KEY LEARNING POINTSKEY LEARNING POINTS

1. To be successful, we ALL must“Walk the Talk”.

2. “Walking the Talk” is about BEHAVINGour beliefs and values.

3. “Walking the Talk” isn’t easy. It requires COMMITMENT and SELF-DISCIPLINE.

4. When it comes to “living” our values, EVERYTHING I do COUNTS!

5. “Walking the Talk” starts with ME.I can MAKE A DIFFERENCE!

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Thank You …Thank You …

for your time and your participation!