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8/19/2019 Sample Training Development Project
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CONTENTS
CHAPTER-I
Introduction
Objectives of training and
development
Scope of the study
Research methodology
Period of study
Limitations of the study
Importance of training
Purpose of training
CHAPTER-II
Industry prole
The Electricity Regulatory
ommission
!enting Lanco company prole
CHAPTER-III
Introduction to "uman Resource
#anagement
Training and development $an overvie%
&
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Training policy of Lanco ompany
CHAPTER-IV 'ata analysis and interpretation
(indings
Observations
CHAPTER-V
)ppendi*
+uestionnaires
,ibliographies
-
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CHAPTER-I: INTRODUCTION
.
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INTRODUCTION TO TRAINING &
DEVELOPMENT
)n individual is considered as basic unit of society %ho
cannot satisfy all the desire by himself/ In order to
accomplish the goals that are too large and comple*0 and
individual %or1s in an organi2ed group/ Organi2ations are
social and technological devices that enable and
accomplishment of goals to be e*ecuted by a single person
as a unit/ These units can be vie%ed as the units thatprocess certain inputs from the events for the purpose of
creating certain specied outputs valued by society li1e
products and services/ "uman beings are of central
importance %ith the processing of transforming unit i/e/0 the
organi2ation0 and also consume their outputs/ It3s the tas1 of
"uman Resource #anagement to study and develop %ays in
%hich human beings can be e4ectively and e5ciently
integrated into various organi2ations needed by our society/Placing employees in the jobs does not ensure their
success/ 6e% employees are uncertain about their roles0
functions and responsibilities/ 7ob demands and employee
capabilities must be balanced through orientation and
training programs/ Once the employees have been trained
and have mastered their jobs/ )nd %ith ongoing trends %ith
to%ard greater %or1force diversity0 8atter organi2ations and
increased global competition0 training and developmente4orts enable employees to assume e*panded duties and
greater responsibilities/
Defnition:
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:Training and 'evelopment concerns the means by
%hich a person cultivates those s1ills application %ill improve
the e5ciency and e4ectiveness %ith %hich the anticipated
results of a particular organi2ation segment %as achieve/
Learning about the s1ills ta1es place in training situations/;hether in the classroom0 in a conference or in managing
e*perience
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)s observed by T/P/ampbell0 :Training courses are
typically designed for a short term set purpose such as the
operation of some piece of machinery/ ;hile development
involves a broader education for long term purposes/
'ale Boder put this %ay :Training is a means of
preparing ran1 and le %or1ers for promotion to supervisory
positions and for improving their competence and capacity
%hile they hold leadership assignments professions0 middle
managers0 top managers and e*ecutives need continued
opportunities for self improvement to avoid other%ise
relentless pressures to%ards personal obsolescence/ "umans
at all levels need fre?uent refresher training/
NEED OF THE STUDY
Training has become an integral component of individual
professional evolution by
Cpdating 1no%ledge to avoid obsolescence
Enhancing professional creativity
Enabling employees to shoulder higher
responsibility
To learn ne% technologies and innovations
Improving s1ills and capabilities of the individuals
To create a business bias and strategic thin1ing to
ta1e up ne% business challenges
OBECTIVES OF THE STUDY
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The main objectives underlying the study are
To understand the concept of training and
development
To compare the actual training and developmentproactive %ith the theoretical one
To analy2e the training and development in !E6TI6!
L)6O company
To 1no% the merits and demerits of the system0 so that
suitable suggestions could be delivered %hich %ould
help the organi2ation to ma1e the process more
e4ective a useful
To analy2e the importance of training and development
in day to day activates
To nd out the e*tent to %hich the training programmes
are helpful in enhancing the employee s1ills thus
helping in their career development
To avail the opportunity of e*pediting the real %or1
atmosphere in the organi2ation study its functional
departments0 nature of jobs associated %ith each
functional department
SCOPE OF THE STUDY
The study is about the employees opinion on the
training and development
administration in the company it includesvarious aspects of training and
development/
The study is made in the organi2ation of
!E6TI6! L)6O P@T LT'
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The scope of study is done in L)6O PO;ER
PL)6T
Its head ?uarters are located at the place in
"yderabad/
RESEARCH METHODOLOGY OF PROJECT
T!e o" #e$e%#'
'escriptive and analytical research
T'e (et'o)o*o+ %)o!te) i$ %$ "o**o,$
) detailed study of various boo1s on training and
development %as underta1en to design the
?uestionnaire for evaluating the methods of
training and employee response/
The study on training and development %as intimated
%ith the help of one type of ?uestionnaire schedule/
The ?uestionnaire schedule consists of -A ?uestions/
This ?uestionnaire is prepared on the basis of entirereport as it provides the complete overvie% of the
process using the random sampling techni?ues/
The sample si2e ta1en &GG and the sample respondents
constitute oral technical sta4 and managerial sta4
%ho had undergone job related training in Lanco pvt ltd/
Open$ended ?uestions and ?uestions %ith rating scale
are used to frame the ?uestions of the ?uestionnaire/
SOURCE OF THE DATA
The %hole analysis is based on both primary and secondary
date/ The secondary data has been collected from the
records and annual reports of the organi2ation/ Relevant
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information has been collected from periodicals and %ebsite/
The information relating to the project and prole of the
Organi2ation has been collected through personal interaction
%ith the o5cials of the organi2ation/
P#i(%# )%t%
The main source of primary data comprises of
Structured ?uestionnaire
(ormal and informal intervie%s
(eedbac1 obtained from the employees
Personal interaction %ith the o5cials
Seon)%# )%t%
The main source of Secondary data generated %ithin the
organi2ation especially from records maga2ines published by
the organi2ation
Information on %ebsite
#anuals of the organi2ation
,oo1s published by di4erent agencies reports published
Other relevant boo1s maga2ines periodicals and
journals etc/0
PERIOD OF THE STUDY
The time for the study of project is t%o months DGdaysJ
LIMITATIONS OF THE STUDY
Training > 'evelopment is %ide concept0 though it has many
benets0 the limitations of the study is as follo%s/
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The time period of DG days is not enough to study the
concept of training and development in Lanco Po%er
Pvt /Ltd/
Though the organi2ations are based on consideredsome of the management sta4/
#ost of the data is ta1en by the sta4 %ho already
trained0 no data is ta1en form the sta4 %ho have not
ta1en the training/
The sample si2e is also not su5cient to 1no% the
overall concept of training and development in Lanco
po%er pvt ltd/
IMPORTANCE OF TRAINING
In every organi2ation the Technical > #anagement people
give so much importance to Training > 'evelopment as it
improves the performance0 1no%ledge and s1ills of
employees/
#a1es learning of the fundamental values of the
organi2ation easier/
"elps in ma*imum utili2ation of the available resources
%ith minimum cost/
,ridges the gap bet%een e*ternal %orlds/
It is the development tool for every individuals as %ell
as organi2ation/
It is used to lin1 organi2ational0 operational andindividual needs/
Training is a learning e*perience0 in that it see1s a relatively
permanent change in an individual that %ill improve his
ability to perform on the job/
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There are t%o factors0 %hich help to e*plain he importance
of the Training and 'evelopment area/
The rapid rate of technological change that has created
may ne% jobs and had rendered many old ones obsolete/6e% jobs often create a need for ac?uisition of ne%
1no%ledge and s1ills/ Training can meet the changing job
re?uirements of an organi2ation/
The attitude of employees %ho e*pect something more
than a %ell playing secure job/
Today employees e*pect a challenging job %ith
opportunities for up%ard mobility and gro%th/ (or many jobs0
training activities are essential to 1eep abreast of current
development and to raise the performance capabilities of
employees beyond nearly acceptable levels/ (urther0 the
Training > 'evelopment programmes can play a major role
in organi2ation development by changing employee
attitudes and behavior/
It is important that the training programmes should
enable employees to gain an organi2ations perspective andma1e them function as one team/ Training leads an
important role in identifying and solving problems %hich
occurs in the organi2ation/
Training is concerned %ith the ac?uisition or
development of 1no%ledge0 s1ills0 techni?ues0 attitudes
and e*perience %hich enable an employee to ma1e his
most e4ective contribution to the goal of the
organi2ation/ Its objective is to prepare him for a
greater responsibility/
Training is a %idely accepted problem solving device0
it3s also increases the moral in the employees and
reduces the grievances/
&&
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Training and 'evelopment programmes enable personal
gro%th of the individual employees resulting from :their
e*posure to educational e*periences
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UPDATE EMPLOYEES SILLS
It is important to the management to consider the
technological advances that helps the organi2ations to
function more e4ectively/ Technological changes may bringabout job changes/ Training enables updating of employees
s1ills to integrate the technological changes successfully into
the organi2ation/
AVOID MANAGERIAL OBSOLESCENE
#anagerial obsolescence is the failure to adopt ne%
methods and process that ma1e employees more e4ective/
(ast changing technical0 legal and social environments havean impact on the %ay managers perform their jobs0 and
those employees %ho do no adapt to these change become
obsolete and ine4ective/
PREPARE FOR PROMOTION AND MANAGERIAL
SUCESSION
One %ay to motivate and retain employees in0 through
a systematic program of career development/ Training helpsemployees to ac?uire the s1ills re?uired for a promotion and
it ma1es easy the transition from the employee3s present job
to the one %ith greater responsibilities/ Organi2ations
should0 therefore0 provide such training that helps to retain
promising employees/
SATISFY PERSONAL GRO.TH NEEDS
Training helps those employees %ho are achievementoriented and face many challenges on the job/ Training helps
to improve organi2ational e4ectiveness as %ell as personal
gro%th of employees/
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CHAPTER-II: INDUSTRY
PROFILE
&
COMPANY
PROFILE
PO.ER INDUSTRY
&A
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ELETRIITB is one of the vital re?uirements in the over
all development of the economy and is therefore0
appropriately called the /.'ee* o" De0e*o!(ent1/ In fact0
the po%er sector has played a dominant role in the socio$
economic development of the county/ )s a convenient
versatile and relatively cheap form of energy it plays a
crucial role in agriculture0 transport0 industry and domestic
sector/ "ence po%er has all along remained in the priority
list of Indian planners and plan outlays have re8ected this
aspect/ The outlays for po%er sector have been around &Kof the total outlays for the public sector in various plan
periods/
There has been a spectacular increase in the installed
generating capacity of electricity in the country/ Starting %ith
a capacity of about &.DG#; at the time of independence0
'espite tremendous increase in the availability of po%er
since independence there is acute po%er shortage gap
bet%een demand and supply/ The per capita consumption of
po%er in the country is very lo% as compared to the position
in the developed countries/ Po%er is a 1ey input for
economic gro%th has as direct relationship %ith the national
productivity as also the overall economy of the country/
There has been diversication of the sources of
generation in terms of hydel0 thermal and nuclear sources/
The share of hydel in the total generating capacity had
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drastically come do%n and that of thermal had sho%n
noticeable increase/ )nother signicant change is the
increasing share of entral sectors in recent years/
The share of the thermal element in the installed
generating capacity0 %hich is also predominantly coal$based0
sho%s a steady increase/ Thus0 the relatively cheaper and a
more desirable change in terms of a higher share of hydel
source0 %hich is rene%able0 have not materiali2ed/
PO.ER SCENARIO The po%er sector is at cross roads today/ There is a
chronic po%er shortage in the country mainly attributable to
demand of po%er continuously outstripping the supply/
HYDEL PO.ER
In the present global energy conte*t0 there are certain
aspects0 %hich have ac?uired a ne% signicance/ The
development of hydropo%er has to be given a major thrust
in the current decade/ ;e still have large untapped hydro
po%er potential0 but its development has slo%ed do%n on
account of lac1 of nancial resources0 interstate rivalry0
ine5ciency of certain state electricity boards0 variations in
the course of the monsoons etc/ a concerted e4ort is
imperative to overcome the hurdles and enlarge the share of
the hydro po%er generation in the country/ This %ill help not
only in tapping a rene%able resource of energy0 but %ill
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provide essentially needed pea1ing support to thermal
po%er generation %ith the pattern of demand for electricity/
Since the planners3 initial enthusiasm about the large hydel
projects has %aned some%hat0 India %ill do %ell to ta1e
recourse to the hinese pattern of micro and mini hydel
projects %herever the terrain is suitable/
The 6ational "ydroelectric Po%er orporation has been
assigned a dominant role in accelerating the development of
the large hydel potential in India0 particularly in the
"imalayan region/
) top level o5cial committee has recommended a Rs/
.GG rore renovation and moderni2ation R >#J
programmed that %ill see1 to cover K. hydel po%er plants in
India and result in additional capacity of A-F/H& #;/
The gro%th of the po%er sector %as mar1ed byade?uate share of hydro capacity up to the end of Third ve$
year Plan &KD&$DDJ/ "o%ever0 thereafter there has been a
continued decline and the proportion of hydropo%er has
dropped from 9A/HD in &KDD to about -H by #arch &KK-/
#any of the problems in the po%er supply and po%er system
in the country can be attributed inter alia to the declining
hydro share in the po%er system and conse?uent gro%th of
thermal development in the sub$optimal manner/
!overnment of India has recently constituted a group to
identify ne% hydel projects on %hich advance action can be
&H
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ta1en/ In order to give a boost to the development of hydro
po%er more and more hydro electric projects are being
planned or being implemented in the central sector/ In order
to achieve this four orporations have already been set up
under entral or in joint sectors/
They are
&/ 6ational "ydroelectric Po%er orporation 6"PJ/
-/ 6ortheastern Electric Po%er orporation 6EEPOJ/
./ Tapha 7hohri Po%er orporation 67PJ/
THERMAL PO.ER:
Thermal units have emerged as the largest source of
po%er in India/ ,ut unfortunately0 the progress of po%er
generation in this sector has not been mar1ed by any ne%
brea1through/ )t present stress continues to be laid on
thermal po%er station because of shorter construction time/Csing better project management techni?ues is shortening
the construction period for these plants/ It has been possible
to improve overall e5ciency of thermal plant by using gas
turbines in conjunction %ith conventional steam turbines/
The union government has0 in order to step up central
generation in the country0 established super thermal po%erStation in di4erent regions/ The 6ational Thermal po%er
orporation 6TPJ %as established in &KFA %ith the object
of planning0 promoting and organi2ing integrated
development of thermal po%er in the country/
&K
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THE STATE ELECTRICITY BOARDS:
The State electricity boards SE,sJ are autonomous
bodies created under the Electricity supplyJ act0 &K9H and
have the statutory responsibility of generating and supplying
po%er in the most economical manner to the consumers/
The underlying idea behind the central enactment %as to
confer autonomy on the SE,s so as to enable them to
function strictly on ommercial principles/
PRI@)TE SETOR P)RTIIP)TIO6 I6 PO;ER !E6ER)TIO6
The central !overnment has formulated a scheme to
encourage greater participation by private enterprises in
electricity generation0 supply and distribution/ Private
enterprises can set up units either as licensees0 distributing
po%er in a licensed area from o%n generation or purchased
po%er or as generating companies0 generating po%er for
supply to the grid/ The brea1 up of the capital investment is
&/ -G e?uity out of %hich at least && to be raised as
promoter3s contribution
-/ HG of the capital investment to be raised through loans
and only AG of this amount could be raised from public
(ls/
./ 'ebt e?uity ratio has been raised up to 9&
-G
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9/ Increase in the prescribed rate of return for the license
has been approved from the e*isting &- to &A/
A/ apitali2ation of interest during construction has been
permitted at the actual cost instead of the present &
above the Reserve ,an1 rateJ for the initial project as %ell
as for the subse?uent e*pansions/
T"E (CTCRE:
!overnment3s decision to invite the private sector to
participate in the po%er generation sector is most opportune
and constructive approach Par e*cellence/ The positive and encouraging initiatives from the
government are bound to nd favourable responses from the
private sector/ The solution to our perennial po%er crunch
seems to lie in private participation/
THE ELECTRICITY REGULATORY COMMISSION
INDIA
O@ER@IE;
Power Sector Highlights
&/ The installed generation capacity of the utilities in the
country as on #arch -GG- is &G9K&F/AG #;0 of %hich the
-&
0
2000
4000
6000
8000
1000012000
14000
16000
I n d i a
P a k i s t a n
C h i n a
M e x i c o
B r a z i l
S o u t h
A f r i c
I t a l
! "
# e r $ e n
% r a n c e
& a ' a n
A u s t r a l i
! S A
S ( e d e n
C a n a d a
Countries
K W
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State o%ns AK/..0 .G/&- by center and &G/AA is
o%ned by the Private Sector/
-/ The share of hydro capacity is about -A/G. &KKF$-GG-J/
./ )gainst the target of 9G-9A #; capacity additions0 the
actual addition is about &KG&A #; i/e/0 9F/- &KKF$
-GG-J/
9/ apacity addition in the entral Sector is 9AG9/G #; i/e/
.F/H as against the target of &&KGK #; &KKF$-GG-J/
A/ apacity addition in the State Sector is K9AG/& #; i/e/
HF/K as against the target of &GF9H #; &KKF$-GG-J/
In the onstitution of India MElectricityM is a subject that
falls %ithin the concurrent jurisdiction of the enter and the
States/ The E*et#iit 2S3!!*4 At5 67890 provides an
elaborate institutional frame%or1 and nancing norms of the
--
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performance of the electricity industry in the country/ The
)ct envisaged creation of St%te E*et#iit Bo%#)$ 2SEB$4
for planning and implementing the po%er development
programmes in their respective States/ In the rest of the
smaller States and CTs the po%er systems are managed and
operated by the respective electricity departments/ In a fe%
States private licenses are also operating in certain urban
areas/
The )ct also provided for creation of central generation
companies for setting up and operating generating facilities
in the entral Sector/ The entral Electricity )uthority
constituted under the )ct is responsible for po%er planning
at the national level/ In addition the Electricity SupplyJ )ct
also allo%ed from the beginning the private licensees to
distribute andNor generate electricity in the specied areas
designated by the concerned State !overnmentNSE,/
(rom0 the (ifth Plan on%ards i/e/ &KF9$FK0 the
!overnment of India got itself involved in a big %ay in the
generation and bul1 transmission of po%er to supplement
the e4orts at the State level and too1 upon itself the
responsibility of setting up large po%er projects to develop
the coal and hydroelectric resources in the country as asupplementary e4ort in meeting the countrys po%er
re?uirements/ T'e N%tion%* t'e#(%* Po,e# Co#!o#%tion
2NTPC4 and N%tion%* H)#oe*et#i Po,e# Co#!o#%tion
2NHPC4 %ere set up for these purposes in &KFA/ No#t'-
-.
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E%$te#n E*et#i Po,e# Co#!o#%tion 2NEEPCO4 %as set
up in &KFD to implement the regional po%er projects in the
6ortheast/ Subse?uently t%o more po%er generation
corporations %ere set up in &KHH vi2/ Te'#i H)#o
De0e*o!(ent Co#!o#%tion 2THDC4 and N%!'t'% J'%#i
Po,e# Co#!o#%tion 2NJPC4/ To construct0 operate and
maintain the inter$State and interregional transmission
systems the N%tion%* Po,e# T#%n$(i$$ion Co#!o#%tion
2NPTC4 %as set up in &KHK/ The corporation %as renamed as
PO;ER !RI' in &KK-/
THE CONCERNS AND PROGRESS:
Cone#n$ P#o+#e$$
6; T'e !o,e# )efit in
In)i% "o# nee 0e# 'e%05
*ooin+ to t'e ei*it;
8; Un(ete#e) S3!!*-on*
= (ete#e) $3!!*;
6; Gene#%tin+ %!%it
'%$ +#o,n (%ni"o*)
"#o( 66? M. in 67=
to (o#e t'%n 6=85===
M. in ?==6-=?
?; Gene#%tion in t'e
o3nt# '%$ %*$o
in#e%$e) "#o( >i**ion
3nit$ in 67= to %>o3t
6 >i**ion 3nit$ in
?==6-=?
@; T'e +#o,t' in t'e
t#%n$(i$$ion *ine$ '%$
-9
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; No o(!#e'en$i0e
ene#+ %3)it%o3ntin+
; T'e"t %n) !i*"e#%+e
; C#o$$ $3>$i) in "%0o# o"
%+#i3*t3#e %n)
)o(e$ti $eto# t'e#e >
%)0e#$e* %etin+
in)3$t#i%*
o(!etiti0ene$$
>een "#o( ?=9 ( in
67= to (o#e t'%n
?==5=== ( in ?==6-=?
8; A>o3t 9= o" 0i**%+e$
'%0e >een e*et#ife)
%n) (o#e t'%n @
!3(! $et$ '%0e %*$o
>een ene#+ie);
ENERGY SOURCES
S'%#e o" F3e* t!e in in$t%**e) %!%it %$ on J3ne
?==?
oal dominates the energy mi* in India0 contributing
FG of the total primary energy production/ The past fe%
years have been mar1ed by an increasing share of naturalgas in primary energy production0 from &G in &KK9 to &.
in &KKKN-GGG/ There has been a decline in the share of oil in
primary energy production0 from -G to &F in the same
period/
Energy supply indicators:
Re$e#0e$!#o)3
tion
Co%*2(i**ion
tone$4
Oi*2(i**ion
tone$4
G%$2>i**ion 3>i
(ete#$4
Po,e#
-A
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Reserves N
installed capacity
-&.0KGA
/AD9A D9F &G&0D.G #;
ProductionNgenera
tion .GK .-/F-b
-H/9Ac
9KK/9A billion
units
TARIFF STRUCTURE
'i4erent categories of consumers of electricity are
charged di4erent rates/ The tari4s for domestic and
agricultural consumers are less than the average unit cost of
supplying electricity/ The tari4 rates for the commercial0industrial and rail%ays categories are more than the average
per unit cost/ Thus the consumers of the rst set of
categories are cross subsidi2ed by the consumers of the
second/
The industrial consumers have to pay as much as Rs
9/-A to 9/HG per unit in some States/ This is higher than thecaptive po%er generation cost of Rs ./.G per unit/ This
results in the industry putting up their captive plants/ The
industry tari4 structure is therefore in jeopardy0 adding to
further sic1ness of SE,s/ The solution lies in ma1ing
agriculture pay at least part of the cost0 %hich is politically
unpalatable/ "o%ever0 %ith the %orsening of state nances0
it is li1ely that some states might announce tari4 hi1es/
)s per the Planning ommission0 the total subsidies in
the po%er sector amount to about Rs --bn %hich includes
commercial losses of
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SE,s0 often sho%n as subsidiesJ/ India needs a &A N -G year
perspective plan %ith a total focus on controlling the average
cost of po%er/ "ydro and nuclear po%er therefore need
greater attention/
Po%er tari4s in India are characteri2ed by 2ero to
nominal agricultural tari4s0 lo% domestic tari4s0 reasonable
to high industrial tari4s0 high commercial tari4s and very
high rail%ay tari4s/ There is a heavy element of cross
subsidy in the tari4 structure/
Consumer Category-wise Average Tariff (Rs /kHz)
C%te+o#
677-
7
677-
79
6779-
77
6777-
?===
2P#o0i$io
n%*4
?===-=6
2Re0i$e
)
E$ti(%t
e$4
?==6-=?
2AP4
'omestic &GA/F &.D/- &.K/& &DG/F &H./& &KA/D
ommerci
al-.K/& -K./D ..G/- .DK/K 9G9/- 9-D/.
)gricultur
e-&/- -G/- -& --/D .A/9 9&/D
Industrial -FA/A .&-/F .--/H .9- .DD/A .FH/F
Traction .9D/H .H-/- 9&G/. 9&A/. 9.A/K 99K/-
Outside
State&A&/9 &.H/& &D./H &KG/& &HF/K &K9/9
O0e#%** 6;@ 69=;@ 69;9 ?= ??;@ ?@7;7
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6ot only commercial tari4s are high0 they have also
borne the brunt of tari4 hi1es in the past/ ;hile agricultural
tari4s %ere the lo%est and there has not been any attempt
to rectify it0 going by the )!R in the past A years/ Tari4
*ation has al%ays been a politically sensitive issue/
onsecutive state governments have failed to hi1e
agricultural tari4s0 as they constitute the voting public/
"igh industrial tari4s have led to increased dependence
on captive sources of po%er0 %hich are cheaper around Rs
-/AG per unitJ and more reliable/ Industries such as cement0
te*tiles and sugar have shifted to captive sources in a big
%ay/
The Electricity Regulatory ommission )ct &KKK
mandates the formation of State Electricity Regulatory
ommissions by each state/ The SER %ill have the ultimate
po%er in deciding tari4s %ithin a state/ This is an attempt to
eliminate political %hims in tari4 *ation/ #ost of the states
have already constituted the SER/ Recent tari4 hi1es
recommended by OER0 T6ER0 #ER and )PER have got a
lot of attention/
Average tarif (i!"strial cos"#$tio%
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REFORMS
Re&or#s ' he o)*ectives
&/ To bring in commercial viability in po%er supply
industry/
-/ To ensure po%er supply on demand to all consumers/
./ To supply po%er at reasonable and a4ordable prices/
9/ To provide choice to consumers/
A/ To ma1e the po%er sector credit%orthy0 capable of
funding future investment needs/
D/ omplete rural electrication/
The Indian onstitution has included electricity in the
concurrent list0 %hich means that both the center and the
states share the responsibility for this sector/ A#ti*e ?8 o"
t'e on$tit3tion 0e$t$ t'e P%#*i%(ent %$ ,e** %$ t'e
$t%te *e+i$*%t3#e$ ,it' t'e !o,e# to "#%(e t'e *%,$;
The very rst attempts at introducing legislation in this
sector %ere made as early as &HHF/ ,ut these attempts %ere
restricted to ensuring safety for personnel and property/
Ste!$ Initi%te) to Li>e#%*ie t'e Po,e# Seto#
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&/ )utomatic approval for foreign e?uity no upper limit
-/ Rela*ation of 9G cap for debt e*posure to (Is
./ Restructuring of State Electricity ,oards
9/ (inancial Institutions to support utilities in reforming
states/
A/ Po%er to approve schemes decentrali2ed
The policy of liberali2ation that the !overnment of
India announced in &KK& and conse?uent amendments in
Electricity SupplyJ )ct have opened ne% vistas to involve
private e4orts and investments in electricity industry/onsiderable emphasis has been placed on attracting private
investment and the !overnment has announced the major
policy changes in this regard/
Re&or#s i so#e o& the Lea!ig I!ia States
O#i$$
%
H%#%
n%UP AP
%#n%t%
%
R%%$t'
%nDe*'i
'ate of
Instituting
Reforms
)pril
&KKD
#arch
&KKH
Sept/&K
KH
Oct/
&KK
H
7une0
&KKK
7une0
-GGG
#arc
h0
-GG&
Regulator
y
ommissi
on
Bes Bes Bes Bes Bes Bes Bes
Ctility
Cnbundle
Bes Bes Bes Bes Bes Bes Bes
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d
Separate
'istributi
on
Bes Bes 6o Bes Bes Bes Bes
'istributi
on
Privati2ed
Bes 6o 6o 6o 6o 6o 6o
PROFILE OF GENTING LANCO PO.ER 2INDIA4
PRIVATE LIMITED
2OPERATIONS & MAINTENANCE COMPANY FOR
LANCO ONDAPALLI PO.ER PRIVATE LIMITED4
!enting Lanco Po%er IndiaJ Private Limited is a subsidiary
of !enting group of companies based at =uala Lumpur0
#alaysia/ !enting group has its presence in diversied elds
li1e Po%er0 Plantations0 Paper > Pac1aging0 Entertainment0
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Resorts > "otels0 Property development0 ruise liners0 e
ommerce0 Oil and !as/
!enting group is #alaysia3s leading multinational
corporation and one of )sia3s best$managed companies %ith
over .D0GGG employees globally/ The group is reno%ned for
its strong management leadership0 nancial prudence and
sound investment discipline/
The combined mar1et capitali2ation of the group is
about CSK billion/
The operating revenue for the group for the year -GG9
is CS&/-A billion/
!enting Lanco Po%er IndiaJ Private Limited has
entered in to a &A years Operations and #aintenance
)greement %ith Lanco =ondapalli Po%er Private Limited0 %ho
are the o%ners of the .DH #; gas red combined cyclepo%er plant at =ondapalli/ Gentin+ L%no Po,e# 2In)i%4
P#i0%te Li(ite) '%$ it$ #e+i$te#e) oe %t L%no
on)%!%**i Po,e# P*%nt5 on)%!%**i IDA5 %n) #i$'n%
Di$t#it;
LANCO GROUP PROFILE
L)6O !roup0 head?uartered in "yderabad0 India is
one of the leading business houses in South India/ It has an
asset base of CS 9AG million and a turnover of more than
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CS .GG million/ ;ith operational e*perience in po%er
plants based on !as0 ,iomass and ;ind and an operating
capacity of AGK #;0 L)6O is heading for a capacity of -AGG
#; and an asset base of CS -/A billion by the year -G&G/
Lanco a %ell$diversied group %ith activities li1e po%er
generation0 engineering and construction0 manufacturing0
Information technology ITJ0 and property development/
Lanco group is striving to Empo%er0 Enable and Enrich
partner0 business associates and to be the chosen vehicle for
gro%th for sta1eholders and source of inspiration to thesociety/ The group is recogni2ed as a leading player in the
Indian economic scenario %ith operation in CS) and C=/
L)6O also has presence in ivil onstruction0 Property
'evelopment0 #anufacturing of Pig Iron > 'uctile Iron Spun
Pipes and Information Technology/ L)6O3s overall gro%th is
attributed to its technical0 ommercial and managerial s1ills0
%hich is appreciated by its International partners Q
ommon%ealth 'evelopment orporation )TISN!lobulesJ
of the Cnited =ingdom0 !enting !roup of #alaysia and
'oosan of =orea/
HISTORY AND EVOLUTION:
The Lanco group of companies %as established
nurtured and developed by a team of dedicated young
technocrats/ The burning desire to achieve versatility in
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engineering spa%ned the magnicent decade Q old gro%th of
the present day multifaceted conglomerate that touches the
nerve center of the country/
L/ Rajagopal0 a technocrat$turned industrialist0 is the
(ounder hairman of L)6O !roup/ Established in &KHK0 the
!roup3s activities range from Po%er !eneration0 Engineering
and onstruction0 #anufacturing to Information Technology/
Cnder his dynamic leadership0 the !roup3s capital outlay has
touched a %hopping CS 9AG million and is recogni2ed as
one of the leading players in the infrastructure sector in
India/
MEMBER OF PARLIAMENT
)fter one$and$a$half decades of outstanding
contribution to the industry0 Rajagopal chose to enter public
life in -GG./ "e contested the recent elections to the Lo%er
"ouse of Parliament for @ijaya%ada constituency and %on a
landslide victory/ )s a #ember of Parliament0 his avo%ed
mission is to ma1e a di4erence in public life/
OBJECTIVES
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&/ To provide basic amenities for the rural poor/
-/ To save arts of historical relevance %hich are on the
verge of e*tinction/
./ To develop integrated programmes for the di4erently
abled/
9/ To encourage fresh talent in the area of sports/
A/ To ta1e up other humanitarian activities/
LANCO INDUSTRIES LIMITED5 AN ISO 7==? CERTIFIED
COMPANY:
Lanco industries Ltd/ is established in the year &KK.
had setup a state$of$the$art integrated Pig Iron and
ement Plants0 %hich had in fact set the countries modern
day technological innovations/ The comple* has a captive
po%er plant generating -/A #; of electricity from %aste
that meets the substantial part of the po%er re?uirement/
LANCO CONSTRUCTION LTD:
This %as established in the year &KK. and has e*ecuted
most demanding and di5cult projects in the eld of civil and
construction engineering/ Lanco constructions ltd/ today
stand tall and proud as one the leading civil engineering
companies by building competencies0 developing modern
construction management methods and by adopting the
highest standards of guilty/ At L%no )i0e#$e )i(en$ion
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o" +#o,t' i$ %'ie0e) t'#o3+' on0e#+in+ #%$ o"
0i$ion #e%tin+ )i(en$ion$+
=)L)")STI )STI6!S limited an e*ample of the
for%ard integration of the company established in &KKF
located strategically beside the Pig Iron Plant avoiding re$
melting and transportation it employs delved process that
ensures the highest ?uality and durability/
LANCO PROJECT LTD:
(ocuses on the immense opportunities in the area of
Real Estates0 onstruction and Property 'evelopment0
International shopping malls0 (ood counters etc are a fe%
projects on the anvil/
L)6O3s venture into po%er is a natural e*tension of its
core mission/ Lanco =ondapalli Po%er Pvt/ Ltd/ is a short
gestation Poly fuel based combined cycle po%er plant/ The
.DH/&99 m% ISOJ po%er plant has a build$ operate $o%n
agreement %ith the state government/ It is Lanco3s timely
ans%er to the nations increasing po%er needs/ Lanco
=ondapalli Po%er Ltd/ is a joint venture involving Lanco
group0 !enting !roup of #alaysia0 "anjung the =orean
heavy industries and construction companyJ and the
ommon ;ealth 'evelopment corporation Ltd/ The project
re8ects Lanco3s ability to partner %ith the global players and
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achieve inter organi2ation synergies that give its vision great
scope and reach/
LANCO ONDAPALLI PO.ER PRIVATE LTD:
Vi$ion:
&/ To empo%er0 enable and enrich partners0 business and
associates/
-/ To be the chosen vehicle of gro%th for the Sta1eholders
and a source of inspiration for the society/
Mi$$ion:
&/ Strive for e*cellence
-/ ,est environment to employees0 business and society/
./ Learn from yesterday3s e*periences0 provide today3s
solutions and pave a dynamic path for tomorro%/
P'i*o$o!':
&/ )ssemble best people0 delegate authority and don3tinterfere :people ma1e the di4erence
-/ ,usiness heads are entrepreneurs
./ #ista1es are facts of life/ Its is response to the error
that counts/
S3e$$:
&/ reate your luc1 by hard %or1
-/ Trust delegation gro%th/
.o# 3*t3#e:
&/ ommitment0 creativity0 e5ciency0 team spirit/
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PROMOTERS AND EKUITY PARTNERS
The po%er project is promoted by Lanco group of India
and is co$promoted by
&/ !enting !roup of #alaysia
-/ 'J ommon %ealth development corporation C=
./ 'oosanJ 'oosan heavy industries and construction
co/ltd in =orea/
LOCATION:
The plant is located at =ondapalli industrial
development area in =rishna 'ist/J of )ndhra Pradesh/ The
plant is connected by road national high %ay no/ KJ0 broad
gauge rail%ay line and is appro*imately -A 1m from
@ijaya%ada /The registered o5ce is at Lanco house0 &9&0
avenue H0 "yderabad0 )ndhra Pradesh AGGG.90 India/
6earest rail%ay station $ =ondapalli rail%ay station
Nearest airport - Gannavaram
)ccess road $ 6ational high%ay 6o QK
Source of %ater $ =rishna river K$1m from the
site
limatic condition $ Tropical hot0 "umid/
LANCO PO.ER PLANT OPERATION AND
MAINTENANCE:
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The project comprise of a combined cycle po%er plant
consisting of t%o -J gas turbine generating units0 t%o heat
recovery steam generator and one steam turbine generation
unit along %ith all electrical system0 ontrols and
instrumentation0 ivil0 Structural and architectural %or1s/
Lanco =ondapalli Po%er Private Limited L=PPLJ is an
Independent Po%er Project IPPJ located at =ondapalli
Industrial 'evelopmental )rea near @ijaya%ada in India0 set
up at a cost of around Rs/&&0GGG million CS -FA millionJ 0
the Plant is a .DH/&99 #; ombined ycle Po%er Project
operating on 6atural !as as Primary fuel/
The plant operates on natural gas as the main fuel and
6aphthaU "S' as the alternative fuels 6atural gas fuel is
being received at site from Tatipa1a near Rajahmundry
through a pipeline laid do%n by !)IL
F3e* Reei0e)
6aphtha fuel $ Through dedicated pipeline from
"PL =ondapalli depot/
"S' $ Road tan1ers
The Operations > #aintenance of the plant is done by
!LPIPL !enting Lanco Po%er IndiaJ Private LimitedJ %hich is
a joint venture of Lanco group "yderabad and !enting !roup
of #alaysia/
);)R'S )6' ERTI(I)TES
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&/ ISO &9GG& Environment management system
certication -GG&
-/ ISO &KGG- certication for ?uality management
./ O"S)S &9GG& &KKK for "ealth and Safety
9/ II certication for safety management/
ENVIRONMENT POLICY:
;e are committed to achieve satisfaction of interested
parties and protect environment by
&/ !eneration of po%er by implementation of prudent Eco
friendly methods/
-/ onservation of natural resources li1e natural gas and
%ater/
./ omplying all the relevant statutory and regulatory
re?uirements/
9/ ontinual improvement in the environmental performance
of minimi2ing the emission and discharges/
A/ Enhancing environmental a%areness among employee3s
contractors and surrounding society/
KUALITY POLICY:
;e are committed to continually improve the ?uality of
our performance through the application of our +uality
policy/
&/ ;e provide a safe %or1 place for the direct and indirect
employees through minimi2ing O"S ris1/
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-/ )ll aspect of operations and maintenance of the po%er
plant %ill comply %ith all environmental re?uirements0
national0 State local loss and directives/
./ The operation and maintenance activities %ill provide
the best possible level of commercial performance for
the benet of all sta1eholders/
9/ ;e %ill treat all Safe and families fairly and %ith respect
%hile encouraging personal gro%th/
LPPL1S COMMITMENT TO CLEAN AND SAFE
ENVIRONMENT:
(Green belt Management)
Lanco ommitment to re vegetation is
&/ Encourage native fauna to develop/
-/ ontribute to a reduction in green house gases
./ Reduce noise level
9/ #inimi2e the e4ect of soil erosion/
A/ "elp to restore the site to a sustainable system/
D/ Improve as the aspects of the po%er plant/
On going trees planting and maintaining theme are the
important aspects of environmental management program
at L)6O/
NOISE MANAGEMENT:
E4orts to minimi2e noise emission from e?uipment and
activities/
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&/ )coustic linings around gas and steam turbines and
boilers/
-/ Silencers have been provided/
./ 6oise minimi2ation policy for e?uipment/
EFFLUENT DISCHARGED FROM PO.ER PLANT:
;ell$developed chemical laboratory to cater the
need for monitoring eVuent ?uality as per )PP' 6orms/
&/ !aseous emission mgt/ Q as issues of green house
gases has become prominent in the public/
-/ ;ater mgt/ $ )c1no%ledges importance of
maintaining %ater ?uality/
./ ommunity participation/
9/ Environmental a%areness training/
COMPANY HIGH LIGHTS:
&/ .DH/&99 #; combined cycle po%er plant under build Qoperate Q o%n arrangement %ith the state government/
-/ The single largest investment in )ndhra Pradesh0 by any
)ndhra Pradesh based group/
./ Po%er purchase agreement rmed %ith )P TR)6SO for
&A years/
9/ Eco Q friendly0 adhering to highest standards of safety and
conversion of natural resources/
A/ The rst project cleared by entral Electricity )uthority
E)J under the international competitive ,idding I,J
route for po%er projects in India/
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D/ The rst of the I, po%er projects in India to achieve
nancial closure and complete construction in shortest
possible time/
F/ One of the lo%est evacuations costs to )P TR)6SO/
H/ The rst private sector po%er project to receive
disbursement of nance from Po%er (inance orporation
limited0 India/
K/ The shortest construction time in the private sector
&G/ Location advantages include
aJ Pro*imity to 6ational and state "igh%aybJ 7ust &/A 1m from fuel storage facility of "industan
Petroleum orporation limited/
cJ lose to the river =rishna and up stream of the
Pra1asam ,arrage ensuring perennial %ater
supply/
dJ )djacent to --G 1;h Substation of )P TR)6SO/
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CHAPTER-III:-
INTRODUCTION TO HUMAN
RESOURCE MANAGEMENT
&RAININ, AND DE-ELOPMEN OF
,ENIN, LANCO COMPANY
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INTRODUCTION TO HUMAN RESOURCE
MANAGEMENT"uman Resource #anagement is the process of
managing people of an Organi2ation %ith human approach0
as the most important resource of an organi2ation %ith astress on the human performance on the contraryU individual
human beings are enabled to enjoy the human dignity of
being associated %ith their organi2ations/ "R# approach
provides superior ?uality of %or1 life %hich gives as a sense
of belonging and a higher job satisfaction to organi2ations
o%n people/
"R# is dened as managing the functions of
employing0 developing and compensating human resourcesresulting in the creating and developments of human
relations %ith a vie% to contribute to the organi2ational
goals0 individual goals and social goals/
"R# is involved in providing human dignity to the
employees ta1ing into account their capability0 potentiality0
talents0 motivation0 achievement0 s1ills and creative abilities
etc/ "R# is involved in every business0 managerial activity
or function/ It reduces the problems of %or1ers in theorgani2ations/
The "uman Resource #anagement has some important
functions/
Planning
Organi2ing
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Sta5ng
'irecting
oordinating
ontrolling
One of the "R# function is sta5ng/ This function isrelated %ith Training > 'evelopment i/e/0 the Training >
'evelopment is one of the functions of the "uman Resource
#anagement/
TRAINING AND DEVELOPMENT AN OVERVIE.Every organi2ation needs to have %ell rained and
e*perience people to perform the activities that have to be
dome/ If the current or potential job occupant can meet all
these re?uirements0 training is not important/ ,ut %hen this
is not the case0 it is necessary to update the s1ill and
improve versatility and 1no%ledge of the employees/
Inade?uate job performance or a decline in productivity or
changes resulting out of job redesigning or technological
brea1 through re?uire some type of training and
development e4orts to meet the re?uirements/ )s the jobs
become more comple*0 the importance of employee
development also increase/ In a rapidly changing %orld0
employee training and development is not only an activity
that is desirable0 but as an activity that an organi2ation must
commit to0 if it is to maintain a viable and 1no%ledge %or1
force/
Training is process of learning se?uence of programmed
behavior/ It is applicable of 1no%ledge/ It gives people an
a%areness of the rules and procedure to guide theirbehavior0 it attempts to improve their performance on the
current job or prepare them for the intended job/
'evelopment is related process0 it covers not only those
activities %hich improve job performance0 but also those
%hich bring about gro%th of the personalityU help individuals
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in the progress to%ards maturity and actuali2ation to%ards
their potential capacities so that they become not only good
employees0 but also better human being/ In organi2ational
terms0 it is intended to e?uip persons to earn promotion and
hold greater responsibility/PRINCIPALES OF TERAINING AND DEVELOPMENT
Training is not a short a4air/ It consumes time and
entails much e*penditure/ Every organi2ation must
prepare and training programme or policy very
carefully/
The individual %ho perceived training as the solution to
the problem %ill be more %iling to enter into a training
programme0 than %ill the individual %ho is satised%ith his present performance abilities/
Individual do things %hich give pleasure and avoid
those things %ho give them pain/ )%ards tend to be
more e4ective for changing behavior and increasing
one3s learning than punishment/
The trainee must be encouraged to participate0 discuss
and discover ne% desirable behavior norms/
#iller states that :if a person %ith one re?uired ability isto improve his performance0 he must
=no% the aspect of his performance up to
par/
=no% about precisely %hat corrective actions0
he must ta1e to improve his performance/
The feedbac1 should be fast and fre?uent0 as it gives
the right direction to both trainee and the trainer/ S1ills
that are practiced often are better learned and not tobe easily forgotten/
The training material should be made as meaningful as
possible/ If the trainee understands general principals
under9lying %hat is being taught0 he %ill understand if
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better than if he %ere just as1 to memori2e areas of
isolated steps/
The techni?ues and process of training program should
be related directly to the needs and objective of the
organi2ation/ )rgyrols advances the concept of training %hich
includes the recognition of authentic interpersonal
relationships0 individual responsibility for self
development and emotional as %ell as intellectual
learning0 self a%areness and changes in attitude and
behavior/
TRAINING PROCEDURE
Preparing the instructor The instructor must 1no% both the job any ho% to teach
it/ The must be divided into logical parts0 so that each can be
taught at a proper time %ithout the trainee losing plan/ (or
each part one should have in mind the desired techni?ue of
instruction that is %hether a particular point is best taught
by illustration0 demonstration or e*planation at the some
time it should clearly understand by the trainee/
) serious and committed instructor must =no% the job or subject fully0 he is attempting to teach
"ave the attitude and abilities to teach
"ave %illingness to%ards the profession/
"ave pleasing personality and capacity for leadership
"ave the 1no%ledge of teaching principles and methods
,e a permanent student0 in the sense that he should
e?uip himself %ith the least concepts and 1no%ledge/
P#e!%#in+ t'e t#%inee
)s in intervie%ing0 the rst step in training is to attempt
to place the trainee at ease/ #ost of the people are nervous
%hen approaching an unfamiliar tas1/ Though the instructor
may have e*ecuted this training procedure0 many times he
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or she never forgets its ne%ness to the trainee/ The ?uality
of empathy as mar1 of the good instructor/
Gettin+ #e%) to Te%'
This stage of the programme is class hour teaching
involving the follo%ing activities/ Planning the programme e4ectively/
Preparing the instrutor3s outline/
'o not try to cover too much material/
=eep the session moving along logically and live/
'iscuss each item in$depth/
Repeat but in di4erent %or1s %ith e*amples/
Ta1e the material form standardi2ed te*t/
Remember your standard0 before you teach/
Ta1e periodical progress and feedbac1 of the trainees
and application into account/
P#e$entin+ t'e o!e#%tion
There are various alternative %ays presenting the
operation0 e*planation0 demonstration etc/0 an instructor
mostly uses these methods of e*planation/ In addition one
may illustrate is an e*cellent device %hen the job is
essentially physically nature/ The follo%ing se?uence is most
often used by the instructors/
E*plain the se?uence of the entire job
'o the job step$by$step according to the procedure
E*plain the step that he is to be performed/
T# o3t t'e t#%inee1$ !e#"o#(%ne
)s a continuation of presentation se?uence given above
the trainee should be as1ed to start the job or operative
procedure/ Some instructors prefer that the trainee e*plain
such step before doing it0 particularly if the operation
involves any danger/ The trainee0 through repetitive practice0
%ill ac?uire more s1ills/
Fo**o, 3!
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The nal step in most training procedure is that of
follo%$up/ ;hen people are involved in any problem or
procedure0 it is un%ise to assume that things are al%ays
constant/ The follo%$up system should provide feed bac1 on
training e4ectiveness and on total value of training system/TRAINING PROCEDURE
7O, )6' OR!)6IS)TIO6S )6)LBSIS
TR)I6I6! POLIB O( T"E OR!)6IS)TIO6
E@)LC)TE T"E TR)I6EE
I'E6TI(BI6! T"E TR)I6I6! 6EE'S
'ESI!6I6! T"E TDR)I6I6! 6EE'S
PREP)RE OST ,C'!ET O( TR)I6I6!
'ESI!6 O6TE6TS TE)"I6!0 #ET"O'S0 #E'I)J
PREP)RE T"E I6STRCTOR
CP')TE T"E PRO!R)##E
PREP)RE T"E TR)I6EE
!ET RE)'B TO TE)"
I#PLE#E6T T"E TR)I6I6! PRO!R)##E
PRESE6T T"E OPER)TIO6
!)I6T T"E )EPT)6E O( T"E PRO!R)##E
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T)=E (EE' ,)= (RO# T"E TR)I6EES
E@)LC)TE T"E TR)I6EES PER(OR#)6E
E@ELC)TE T"E RESCLTS
STEPS TO BE FOLL.ED IN TRAINING AND
DEVELOPMENT ACTIVITIES
The follo%ing steps have to carefully plan in any organi2ation
before conducting a Training program/
IDENTIFICATION OF TRAINING NEEDS:,efore conducting of the training program it is necessary to
identity the training needs i/eU %hat inputs are re?uired to be
given to %hom/ If the training and development policy is to
be applied in an organi2ation in an e5cient and e4ective
manner0 it must be directed into areas %here clearly
identied training needs e*ist/ Priorities among needs have
to be determined and resources should be allocated among
competing needs very carefully and %isely/FORMULATION OF TRAINING OBJECTIVES: (or a
successful training/ The objectives and scope of the course
must be clearly dened/ This %ill provide a basis for further
development/
AREAS OF TRAINING PROGRAMME: There are four basic
areas of training programmeU each represents a type of
behavior or material to be learned/ They are information0
ac?uisition s1ills attitudinal change0 decision ma1ing >problem solving s1ills/ One of the most common training
needs is to provide employee %ith the information relevant
to their jobs/ Such information fre?uently relates to us
company policies0 programmes or benets0 ne% la%s and
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regulations a4ecting jobs0 or ne% job performance
standards/
RELATE THE INDIVIDUAL AND ORGANISATIONAL
NEEDS: The Training and 'evelopment needs %ill be
successful %hen both the individual as %ell as theorgani2ational needs are met %ith/
SELECTION OF TRAINEES: Selection of the employees %ho
need to be trained is very signicant since an injudicious or
improper selection may neither benet the employees nor
the organi2ation concerned/ The assessment of an individual
employee3s potential for providing him opportunities for self
advancement through training is not an easy tas1/ It re?uires
su5cient capacity for correct judgment and ade?uatee*perience in addition to an a%areness of the organi2ation3s
future manpo%er re?uirements and needs/
PREPARATION OF LEARNER: The learner must be
prepared for the training and development programmes/ )
desire to learn must be created by familiari2ing him %ith the
e?uipment0 materials0 tools0 trade0 rules > regulations etc/
SELECTION OF TRAINERS: The successful implementation
of the training policy re?uires e5cient educations trainers%ho are e?uipped %ith proper competence and through
1no%ledge of the processes involved capabilities of clear
e*pression and proved ?ualities of patience as %ell as tac1 in
their dealings %ith slo% learner/
TRAINING METHODS
Training is not a choice but a 1ey to survival/ The di4erent
methods that are adopted in training and development
programmes areOn the job training
O4 the job training
ON THE JOB TRAINING METHODS
)pprenticeship
oaching
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7ob instruction
7ob rotation
Training through step by step
ommittee assignments
OFF THE JOB TRAINING METHODS@estibule training
Role playing
ase study
Lecture methods
Simulation
onference or discussion
Programmed instructions
ON THE JOB TRAINING METHODS This type of training is also 1no%n as job instruction
training/ It is the most commonly used method/ Cnder this
method the individual is place on regular job and taught the
s1ills necessary to perform the job0 give its overvie%0
purpose and outcome/ It trainee learns under the supervision
and guidance of a ?ualied %or1er or instructor/ On the job
training has the advantage of giving rst hand 1no%ledge
and e*perience under actual %or1ing conditions/ ;hile thetrainees learn ho% to perform a job0 he is also a regular
%or1er rendering the service for %hich he is paid/ The
problem of transfer of trainee is also minimi2ed as the
person learns on the job/ The emphasis is placed on
rendering services in the most e4ective manner rather than
the learning ho% to perform the job/ One the ob training
methods is includes apprenticeship0 coaching0 job rotation0
job instruction0 training through step by step and committeeassignments/
APPRENTICESHIP
The trainee learns form the more e*perienced employee or
employees0 though it may be supplemented %ith the o4 the
job classroom training/ #ost craft %or1ers0 plumbers0
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carpenters are trained through formal apprenticeship
programs/ ) major part of the training is spent on the job
productive %or1/
COACHING
The trainee is placed under a particular supervisor %hofunctions as a coach in training the individual/ The
supervisor provides feedbac1 to the trainee on this
performance and o4ers him some suggestions for
improvements/ Often the trainee shares some of the duties
and responsibilities of the coach and relieves him of the
burden/ ) limitation of this method of training is that the
trainee may be having the freedom or opportunity to e*press
his o%n ideas/ JOB INSTRUCTIONS
7ob instructions are also 1no%n as training through step by
step/ Cnder this method0 the trainer %ill provide detailed
information about the %ay of the doing the job0 thought the
1no%ledge about the job0 s1ills and techni?ues used in
performing the job and %ill as1 him to perform the job/ The
trainer appraises the performances of the trainee0 provides
feedbac1 and also corrects the trainee if he is %rong/ JOB ROTATION
This type of training involves the movement of the trainee
from one job to another/ The trainee received job 1no%ledge
and gains e*perienced from his supervisor or trainer in each
of the di4erent job assignments/ Through this method of
training is common in training managers for general
management positions/ Trainees can also be rotated from job
to job %or1 shop/ This method gives as opportunity to thetrainee to understand the problems of employees on other
jobs and respect them/ This is the most common method
used in most of the organi2ations0 %hich increases the in$
depth job 1no%ledge and problems associated %ith the job/
This method provides a broader perspective0 often
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developing these employees for potential career
advancement/
COMMITTEE ASSIGNMENTS
Cnder the committee assignments0 a group of trainees
are given a problem situation and as1ed to solve an actualorgani2ational problem/ The trainees solve the problem
jointly/ It develops a team %or1/
OFF THE JOB TRAINING METHODS
Cnder this method of training0 the trainee is separated
from the job situation and his attention is focused upon the
learning the material related to his future job performance/
Since the trainee is not distracted by job re?uirements0 she
can place his entire concentration on learning the job ratherthan spending his time in performing it/ There is an
opportunity for freedom of e*pressions for the trainees/
ompanies have started using multimedia technology and
information technology in training li1e video presentations0
graphic presentations etc/
VESTIBULE TRAINING
In this type of training0 actual %or1 conditions0
e?uipments0 material0/ (iles etc are simulated in class rooms%hich are used in actual job performance/ This type of
training is commonly used of training personnel for clerical
and semi$s1illed jobs/ The duration of this training ranges
from days to fe% %ee1s/ Theory can be related to practice in
this method/
ROLE PLAYING
It is dened as method of human interaction that
involves realistic behavior in imaginary situations/ "ismethod of training involves action/ That is doing in practice/
The participants play the certain characters such as
production manager0 mechanical engineer0 superintendents0
maintenance engineers0 ?uality control inspectors0 foreman0
%or1ers etc/0
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CASE STUDY
In this method0 the real cases or hypothetical business
situations %hich had occur and need for decision or course of
action in provided to the trainees in detailed/ The trainee
should read carefully and understand the situation and haveto ta1e a decision based on the facts given/ This method
develops decision ma1ing s1ills/
LECTURE METHODS
The lecture method is a traditional and direct method of
instruction0 it heavily relies on communication/ The instructor
organi2es the material and gives it to a group of trainees in
the form of a tal10 to be the e4ective the lecture must
motive and create interest among the trainees/ Thus costsand time involved are reduced/ It improves attitudes0 but
fails to develop the s1ill/ The major limitation of the lecture
method is that it does not provide for transfer of training
e4ectively/
CONFERENCE OR DISCUSSION
It is a method in training the clerical0 professional and
supervisory personnel/ This method involves a group of
people %ho pose ideas0 e*amine and shares facts ideas anddata0 test assumptions and dra% conclusions0 %hich
contribute to the improvement of job performance/
'iscussions as the distinct advantage over the lecture
method/ In this discussions involves t%o %ay
communications and hence feedbac1 is provided/ The
participants feel free to spea1 in small groups/ The success
of this method depends on the leadership ?ualities of the
person %ho leads the organi2ation/I)entif%tion o" t#%inin+ nee)$$
List out the duties and responsibilities or tas1s of the
job under consideration using job description as a
guide/
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List the standards of %or1 performance/
ompare the actual performance against the standards
of performance/
'etermine %hat part of the job is giving employee
trouble/ In %hich part the employees are going to fail/
'etermine %hat 1ind of training is needed to overcome
the specic di5culties/
De$i+nin+ %n) on)3tin+ t#%inin+ !#o+#%((e$$
) circumspect procedure is re?uired for starting the
design process/ It is similar to that re?uired for overall/
(ive steps in training programme design$
The rst step is to use the training strategy that the
organi2ation and system have settled together for
overall design of training programmes/
The second step is to brea1 the general training
objectives into constitutional parts
omponent 1no%ledge
Cnderstanding and s1ill
The third step is to use the specications of
di4erent training methods in order to arriveat the total time and facilities re?uired for
meeting an objective/
The fourth step is to decide on the di4erent
pac1ages in %hich this program could be
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o4ered and to as1 the organi2ation to select
one/
'esigning of training programme is to dovetail detailed
training events into training se?uences and nally into theshape of the total program pac1age/
E0%*3%tion o" t#%inin+ !#o+#%((e$
The specication of the value forms a basis for
evaluation/ The basis of evaluation and the mode of
collection of information necessary for the evaluation should
be determined at the planning stage/ The process of training
evaluation has been dened as :any attempts to obtained
information on the e4ectDs of training performance and to
assess the value of training in the light of the information
evaluation leads to controlling and correcting the training
programme/
Re%tion$ training programme is evaluated on the basis of
the trainees reactions to the usefulness of courage of the
matter0 depth of the course contents0 method of
presentation0 teaching methods etc/
Le%#in+$ training programmed0 trainers ability and trainee
ability are evaluated on the basis of ?uantity of the content
learned and time in %hich it is learned and the learners
ability to use or apply the content be learned/
Jo> >e'%0io#$ the evaluation includes the manner and
e*tent to %hich the trainee has applied to his job/
O#+%ni%tion:$ this evaluation measures the use of training/
Learning and change on the job behavior of the department
or organi2ation in the form of increased productivity0 ?uality0
morale0 sales turnover etc/
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U*ti(%te 0%*3e$ it is the measurement of the ultimate
result of the contributions of the training programme to the
company goals li1e survival0 gro%th0 protability etc/0 and
the individual goals li1e development of personality and
social goals li1e ma*imi2ing social benets/
E0%*3%tion o" t#%inin+ eeti0ene$$$
There are t%o types of evaluation of training
P%#tii!%nt e0%*3%tion
Inte#n%* !#o+#%((e$$ after completion of the
programmes0 the organi2ing manager as1s for feedbac1
regarding programmes to the participants this also includesthe e4ectiveness of the faculty physically arrangement0
content of material and course design and the e*tent of
fulllment of objectives in the evaluation form/
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after completion of training and rated on his actual job
performance and record the job improvements recorded/
P#e-!o$t t#%inin+ !e#"o#(%ne ,it' ont#o* +#o3!$ this
is the must sophisticated evaluative approach0 under thismethod0 t%o groups are established and evaluated on the
actual job performance/ #ember of the control group %or1
on the job 0 but do not undergo instruction/ The t%o group3s
performance is evaluated/ If the training is really0 e4ective
the e*perimental groups3 performance %ill have to be
improved/
Eeti0ene$$ o" t#%inin+
)nalysis of the completed post programme evaluation
that %hether0 further training is re?uired or %hether there
e*ists a need to revie% the same programme is carried out
in order to determine %hether trainings inputs are re?uired
the department manager reveals the performance of the
e*ecutives after the training programmes/ The training
department %ill collect the details of e4ectiveness of the
training after si* month from the date of imparting the
training this is also done by department head and his
analysis and gives the percentage of e4ectiveness of trainee
and re?uirements of further training on the same subject/
Training department %ill follo% the advices of the concerned
department head recommendation/
Fee)>%
Training evaluation information should be provided to
the trainer and instructors0 trainees and all other parties
concerned for control0 correction and improvement of
trainees activities/ (urther0 the training evaluator should
follo% it up to ensure implementation of the evaluation
report at every stage
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TRAINING PROGRAMMES IN GENTING LANCO
COMPANY
INTRODUCTION
Training and development in an attempt to improve the
current and future employee performance it is organi2ed
procedure by %hich employees %ill learn 1no%ledge s1ills
and attitudes for a job purpose/
TRAINING AND DEVELOPMENT NEED
Standard performance Q)ctual performance/
The department head %ill raise a note of approval tothe !eneral #anager through the nance commercial and
administration manager regarding certain essential
contribution on the organi2ation but also %ith the follo%ing
aspects$
&J Increase morale of employee-J Employee e5ciency.J ,etter human relations
9J Reduced supervisionAJ Increase organi2ational viability and 8e*ibility/
TRAINING PROCEDURE
PURPOSE
To ensure that all employees are ade?uately trained to
enable them to perform their duties in the most competent
and e4ective %ay to identify future re?uirements to maintain
and improve standards and to prepare and develop sta4 for
higher positions or other duties at the same level/
SCOPE
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This procedure applies to all employees at !enting
Lanco Po%er IndiaJ Private Limited/
&J Employees e5ciency-J ,etter human relations.J Reduced supervision9J Increase organi2ational viability and 8e*ibility/
RESONSIBILITY
The Sr/#anager$nance0 commercial and administration
is responsible for continuous improvement of this procedure/
PROCEDURE
Specied positions is the po%er station organi2ation %ill
have an identied and agreed set of basic training modules
that must be completed prior to or during the initial stages
of appointment/Trianing consists of formal and informal
elements and ongoing assessments conrm the e5ciency of
training received/
TRAINING PLAN
The training plan is a compilation of all training needs
identied by each supervisor and department manger during
year$end appraisals the training plan %ill be submitted to the
nance commercial and administration department after the
annual appraisal refer to comes for the training plan or
training schedule/
The training plan %ill identify training needs of
continuous improvement training may be both internal and
e*ternal and include informal on the job training/
)t periodic intervals assessments %ill be carried out to
chec1 progress against plans training records maintained by
nancial commercial and administration department include
training and seminars attended from previous companies
training received from !enting Lanco Po%er Private ltd and
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include future re?uirements for individual sta4 format of
training and seminars attended form previous company is
giving at R$G&/
In number training %as identied during annualappraisal or number training plan is submitted to nancial
commercial and administration department after the annual
appraisals0 the procedure %ill be the same as in SE$D/D/
ON THE JOB TRAINING
(or many site positions on$the job training is an
essential element to complement the format training
modules identied covering areas of re?uired 1no%ledge
complement the formal training/ The department manager
%ill be responsible for directing0 training and assessing
progress and recommending acceptance of levels achieved/
FUTURE REKUIREMENTS
'uring the annual sta4 appraisal each employees
retaining or future training re?uirements %ill be agreed by
the supervision and conrmed by the sr/manager nancial
commercial and administration such needs %ill be
considerate into the training plan/
KUALIFICATIONS
In deciding training needs to prepare sta4 for
progression0 their ?ualications and e*perience %ill be
revie%ed to decide if they are su5cient or %hether further
formal education is re?uired for entry on to further training/
PO.ER STATION MODUELS
The training modules at !enting Lanco Po%er Private
Limited!IPILJ Lanco =ondapalli Po%er Plant consists of the
follo%ing
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&J(unction related training in the areas of operation
maintenance0 materials nance and administration and
information technology this training is essentially provided to
the employees based the training needs identied an
appropriate courseNprograme is recommended by thedepartment manager %hile the performance assessment is
done/
-J(ire ghting safety and occupational health related training
all the employees of !IPIL and the contractor %or1ers etc/0
are covered for this program/ This training is an ongoing0 on
the site course conducted by the manager safety re and
technical services %ithN%ithout assistance of outside faculty/
.J#anagement development programs$These are considered
on a case to case basis %ith the recommendation of the
department manager and by the approval of the general
manager/
9Jomputer literacy programs$The training courses related to
computer literacy are provided progressively to cover
respective employees of !LPIPL/
AJStatutory re?uirements related training any mandatory
certications re?uired of sta4 operating the po%er station
and related %or1s0 appropriate training is provided to the
sta4 for fullling the re?uirements/
DJThe nancial commercial and administration department
compile the information and appropriately approach the
concerned agency for providing the re?uired training on
receipt of the information of training programNplan form
agency the individuals is nominated for the training %ith the
due recommendation of the department manager and by the
approval of the general manager format of the training
re?uest given is R$-G/
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FJ=eeping in vie% the cost consideration and the budget
availability0 training venue %ill be normally located on site
ho%ever for e*ternal training residential programs refer to
;&$G& +SPN)'NG& for a clear guideline on travel for
employees %ho %ill attend trainingNseminars/
IMPLEMENT TRAINING
(or onsite programs0 the departments %ill raise a note
of approval to the general manager through the Sr/manager$
nancial commercial and administration regarding certain
essential programs0 %hich %ill enrich the individual not only
in his contribution to the organi2ation0 but also %ith the
follo%ing aspects$
&J Increase morale of employee
-J Employee e5ciency
.J ,etter human relations
9J Reduced supervision
AJ Increase organi2ational viability and 8e*ibility
!LPIPL is providing facilities to its faculty trainers %ho are
coming to the site depending on case$to case basis li1e
transportation0 accommodations as per approval by the
general manager and are arranged by the assistant
communication o5cer/
TRAINING FACILITY
) training area consisting of lecture rooms facilities etc%ill be provided on site !LPIPL %ill have a %ill e?uipped
training room %ith facilities li1e O"P projector0 video$sho%/
;hile boards0 sho%$charts etc/0 in the administration
buildingNtraining shall to conduct training seminars rst aid
session etc/0 further more a %ell re?uired training room %ill
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be maintained in the re station for the continuous training
and development %hich is re?uired more in the plant/
TRAINES DETAILS
To ascertain the bac1ground and level of 1no%ledge of the training of follo%ing information %ill be made available
to the trainers $
&J 7ob position-J )cademic levels.J 6umbers and e*perience9J Training attainments re?uiredAJ (eed bac1 and assessments/
FEED BAC EVALUATION
It is di5cult to measure the e5cacy of training because
of its abstract nature and long$herm on the trainees and the
organi2ation ho% ever it can be evaluated in various
methods li1e$
&J Training objectivessetting goalsJ-J Evaluation criteriameeting its objectivesJ.J ollection of infrastructuredata ban1J9J )nalysisimmediate impact after training results of
their trainingJ
RETENTION OF TRAINING PLANS AND RECORDS
Training plan shall be retained for a period of D years/
Training records of the individuals sta4 shall be retained for a
period of - years after0 leaving the company process 8o%sheet for training po%er station sta4 is attached in the
appendi* for reference/
REFERENCE
Travel ;&$G& +SPN)'NG& process 8o% sheet appendi* )
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RECORDS
Training and seminars record from previous company
&J Training re?uest from R$G-
-J Training attendance record R$G..J Training evaluation form R$G9
Training planNtraining schedules$refer to common certicate
of attendance$refer to the personnel training le in
document control centre/
(eedbac1s of s1ill development of s1ill development program
refer to personnel training le in document control centre/
TRAINING AND DEVLOPMENT Training methods of genting lanco po%er pvt ltd
&J Over seas training-J E*ternal training.J In house training
OVER SEAS TRAINING
)ll administrative co$ordination %ith regard to overseastraining %ill be carried out by corporate "R department for
training purpose e*ecutive are sent to the follo%ing
countries$
&J )CSTR)LI)-J E6!L)6'.J #)L)BSI)9J SI6!)POREAJ CS)
ETERNAL TRAINING
,ased on approval the coordinators of "R department
%ill initiate action %ith training agency institution and
conformation %ill be the responsibility "R department/
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LIST OF TRAINING INSTITUTIONS
S/6O TITLE PL)E
& Indian Institute of management
,angalore
- Indian Institute of management
alcutta
. #anagement development Institute
!urgoan
9 )dministrative sta4 ollege of India
"yderabad
A Engineering sta4 college of India
"yderabad
D Po%er management of Institute6oida'elhiJ
F )lstom ltd 6oida
H 6ational center for technology
#umbai
'evelopment
K 6ational safety council#umbai
&G Loss prevention association of India
"yderabad
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&& S=( ,earings ltd
#umbai
&- Stony arter onsultancy services
#umbai
&. St/ 7ohn )mbulance
"yderabad
IN HOUSE TRAINING
In respect of in house training "R department %ill
initiate necessary action and co$ordination %ith faculty and
conducting of programmed %ill be under ta1en by "R
department/
TRAINING PROGRAMMES
TRAINING PROGRAMMES FOR YEAR ?==?
K/&/- O># practices for combined cycle gas po%erplant/
-9$G&$G- (irst aid
GH$G-$G- ;or1 shop on ESI Scheme
&-$G-$G- (irst )id Training
&H$G-$G- (inancial management for corporate accounts
GD$G.$G- Electrical safety
-A$G9$G- Po%er system protection
G.$GA$G- onned space entry and permit to %or1s
&&$&&$G- O># practices for conned cycle gas po%er
project
-K$&&$G- ooling %ater treatment
&G$&-$G- Environmental legislation
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TRAINING PROGRAMMES FOR YEAR ?==@
-K/9/. Reliability maintenanceGA$GA$G. Series KGPL maintenance
&9/A/. IO6 hromatography&F/A/. (irst )id training-F/D/. E5cient treatment9/H/. @ibration technology--/K/. (irst )id trainingH/&G/. Energy$audit$e4ective tool for energy
management&9/&G/. ISO KGG& Transition training-&$&G$G. ISO KGG& Internal auditor training
&G$&-$G. Safety0 security health environment Lanco
&D$&-$G. ISO HGG& O"S)SJ )%areness training
&H$&-$G. 6ational seminar on Lanco in compressed air
system
&H$&-$G. Improvising plant asset management
&K$&-$G. =no%ing self
TRAINING PROGRAMS FOR YEAR ?==8-=
&J )dvanced nancial reporting.%La)o"r a! i!"strial ho"rs.J !eneral management9J Public spea1ing and presentation s1illsAJ Electrical protectionDJ #aterial accounting and corresponding %ith suppliers
FJ Personality developmentHJ #ar1s vs/ control
TRAINING PROGRAM FOR ?==
TBPE TR)I6I6! )TTE6'E'
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TE"6I)L Energy audit tool for cast reduction
TE"6I)L Lead auditors course on health and
safety management
TE"6I)L E*ecutive developm