Sample Training Development Project

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    CONTENTS

    CHAPTER-I

    Introduction

    Objectives of training and

    development

    Scope of the study

    Research methodology

    Period of study

    Limitations of the study

    Importance of training

    Purpose of training

    CHAPTER-II

      Industry prole

     The Electricity Regulatory

    ommission

      !enting Lanco company prole

    CHAPTER-III

     Introduction to "uman Resource

    #anagement

      Training and development $an overvie%

    &

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     Training policy of Lanco ompany

     

    CHAPTER-IV 'ata analysis and interpretation

    (indings

    Observations

    CHAPTER-V 

    )ppendi*

     +uestionnaires

     ,ibliographies

    -

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    CHAPTER-I: INTRODUCTION

    .

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    INTRODUCTION TO TRAINING &

    DEVELOPMENT

    )n individual is considered as basic unit of society %ho

    cannot satisfy all the desire by himself/ In order to

    accomplish the goals that are too large and comple*0 and

    individual %or1s in an organi2ed group/ Organi2ations are

    social and technological devices that enable and

    accomplishment of goals to be e*ecuted by a single person

    as a unit/ These units can be vie%ed as the units thatprocess certain inputs from the events for the purpose of 

    creating certain specied outputs valued by society li1e

    products and services/ "uman beings are of central

    importance %ith the processing of transforming unit i/e/0 the

    organi2ation0 and also consume their outputs/ It3s the tas1 of 

    "uman Resource #anagement to study and develop %ays in

    %hich human beings can be e4ectively and e5ciently

    integrated into various organi2ations needed by our society/Placing employees in the jobs does not ensure their

    success/ 6e% employees are uncertain about their roles0

    functions and responsibilities/ 7ob demands and employee

    capabilities must be balanced through orientation and

    training programs/ Once the employees have been trained

    and have mastered their jobs/ )nd %ith ongoing trends %ith

    to%ard greater %or1force diversity0 8atter organi2ations and

    increased global competition0 training and developmente4orts enable employees to assume e*panded duties and

    greater responsibilities/

    Defnition:

    9

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    :Training and 'evelopment concerns the means by

    %hich a person cultivates those s1ills application %ill improve

    the e5ciency and e4ectiveness %ith %hich the anticipated

    results of a particular organi2ation segment %as achieve/

    Learning about the s1ills ta1es place in training situations/;hether in the classroom0 in a conference or in managing

    e*perience

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    )s observed by T/P/ampbell0 :Training courses are

    typically designed for a short term set purpose such as the

    operation of some piece of machinery/ ;hile development

    involves a broader education for long term purposes/

    'ale Boder put this %ay :Training is a means of 

    preparing ran1 and le %or1ers for promotion to supervisory

    positions and for improving their competence and capacity

    %hile they hold leadership assignments professions0 middle

    managers0 top managers and e*ecutives need continued

    opportunities for self improvement to avoid other%ise

    relentless pressures to%ards personal obsolescence/ "umans

    at all levels need fre?uent refresher training/

    NEED OF THE STUDY 

      Training has become an integral component of individual

    professional evolution by

      Cpdating 1no%ledge to avoid obsolescence

    Enhancing professional creativity

    Enabling employees to shoulder higher

    responsibility

     To learn ne% technologies and innovations

    Improving s1ills and capabilities of the individuals

     To create a business bias and strategic thin1ing to

    ta1e up ne% business challenges

    OBECTIVES OF THE STUDY 

    D

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     The main objectives underlying the study are

     To understand the concept of training and

    development

     To compare the actual training and developmentproactive %ith the theoretical one

     To analy2e the training and development in !E6TI6!

    L)6O company

     To 1no% the merits and demerits of the system0 so that

    suitable suggestions could be delivered %hich %ould

    help the organi2ation to ma1e the process more

    e4ective a useful

     To analy2e the importance of training and development

    in day to day activates

     To nd out the e*tent to %hich the training programmes

    are helpful in enhancing the employee s1ills thus

    helping in their career development

     To avail the opportunity of e*pediting the real %or1

    atmosphere in the organi2ation study its functional

    departments0 nature of jobs associated %ith each

    functional department

    SCOPE OF THE STUDY 

     The study is about the employees opinion on the

    training and development

    administration in the company it includesvarious aspects of training and

    development/

     The study is made in the organi2ation of

    !E6TI6! L)6O P@T LT'

    F

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     The scope of study is done in L)6O PO;ER

    PL)6T

    Its head ?uarters are located at the place in

    "yderabad/

    RESEARCH METHODOLOGY OF PROJECT

    T!e o" #e$e%#'

    'escriptive and analytical research

    T'e (et'o)o*o+ %)o!te) i$ %$ "o**o,$

    ) detailed study of various boo1s on training and

    development %as underta1en to design the

    ?uestionnaire for evaluating the methods of 

    training and employee response/

     The study on training and development %as intimated

    %ith the help of one type of ?uestionnaire schedule/

     The ?uestionnaire schedule consists of -A ?uestions/

     This ?uestionnaire is prepared on the basis of entirereport as it provides the complete overvie% of the

    process using the random sampling techni?ues/

     The sample si2e ta1en &GG and the sample respondents

    constitute oral technical sta4 and managerial sta4 

    %ho had undergone job related training in Lanco pvt ltd/

    Open$ended ?uestions and ?uestions %ith rating scale

    are used to frame the ?uestions of the ?uestionnaire/

    SOURCE OF THE DATA

     The %hole analysis is based on both primary and secondary

    date/ The secondary data has been collected from the

    records and annual reports of the organi2ation/ Relevant

    H

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    information has been collected from periodicals and %ebsite/

     The information relating to the project and prole of the

    Organi2ation has been collected through personal interaction

    %ith the o5cials of the organi2ation/

    P#i(%# )%t%

     The main source of primary data comprises of

    Structured ?uestionnaire

    (ormal and informal intervie%s

    (eedbac1 obtained from the employees

    Personal interaction %ith the o5cials

    Seon)%# )%t%

     The main source of Secondary data generated %ithin the

    organi2ation especially from records maga2ines published by

    the organi2ation

    Information on %ebsite

    #anuals of the organi2ation

    ,oo1s published by di4erent agencies reports published

    Other relevant boo1s maga2ines periodicals and

     journals etc/0

    PERIOD OF THE STUDY 

     The time for the study of project is t%o months DGdaysJ

     LIMITATIONS OF THE STUDY 

     Training > 'evelopment is %ide concept0 though it has many

    benets0 the limitations of the study is as follo%s/

    K

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     The time period of DG days is not enough to study the

    concept of training and development in Lanco Po%er

    Pvt /Ltd/

     Though the organi2ations are based on consideredsome of the management sta4/

    #ost of the data is ta1en by the sta4 %ho already

    trained0 no data is ta1en form the sta4 %ho have not

    ta1en the training/

     The sample si2e is also not su5cient to 1no% the

    overall concept of training and development in Lanco

    po%er pvt ltd/

    IMPORTANCE OF TRAINING

    In every organi2ation the Technical > #anagement people

    give so much importance to Training > 'evelopment as it

    improves the performance0 1no%ledge and s1ills of 

    employees/

    #a1es learning of the fundamental values of the

    organi2ation easier/

    "elps in ma*imum utili2ation of the available resources

    %ith minimum cost/

    ,ridges the gap bet%een e*ternal %orlds/

    It is the development tool for every individuals as %ell

    as organi2ation/

    It is used to lin1 organi2ational0 operational andindividual needs/

     Training is a learning e*perience0 in that it see1s a relatively

    permanent change in an individual that %ill improve his

    ability to perform on the job/

    &G

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     There are t%o factors0 %hich help to e*plain he importance

    of the Training and 'evelopment area/

     The rapid rate of technological change that has created

    may ne% jobs and had rendered many old ones obsolete/6e% jobs often create a need for ac?uisition of ne%

    1no%ledge and s1ills/ Training can meet the changing job

    re?uirements of an organi2ation/

     The attitude of employees %ho e*pect something more

    than a %ell playing secure job/

     Today employees e*pect a challenging job %ith

    opportunities for up%ard mobility and gro%th/ (or many jobs0

    training activities are essential to 1eep abreast of current

    development and to raise the performance capabilities of 

    employees beyond nearly acceptable levels/ (urther0 the

     Training > 'evelopment programmes can play a major role

    in organi2ation development by changing employee

    attitudes and behavior/

      It is important that the training programmes should

    enable employees to gain an organi2ations perspective andma1e them function as one team/ Training leads an

    important role in identifying and solving problems %hich

    occurs in the organi2ation/

     Training is concerned %ith the ac?uisition or

    development of 1no%ledge0 s1ills0 techni?ues0 attitudes

    and e*perience %hich enable an employee to ma1e his

    most e4ective contribution to the goal of the

    organi2ation/ Its objective is to prepare him for a

    greater responsibility/

     Training is a %idely accepted problem solving device0

    it3s also increases the moral in the employees and

    reduces the grievances/

    &&

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     Training and 'evelopment programmes enable personal

    gro%th of the individual employees resulting from :their

    e*posure to educational e*periences

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    UPDATE EMPLOYEES SILLS

    It is important to the management to consider the

    technological advances that helps the organi2ations to

    function more e4ectively/ Technological changes may bringabout job changes/ Training enables updating of employees

    s1ills to integrate the technological changes successfully into

    the organi2ation/

    AVOID MANAGERIAL OBSOLESCENE

    #anagerial obsolescence is the failure to adopt ne%

    methods and process that ma1e employees more e4ective/

    (ast changing technical0 legal and social environments havean impact on the %ay managers perform their jobs0 and

    those employees %ho do no adapt to these change become

    obsolete and ine4ective/

    PREPARE FOR PROMOTION AND MANAGERIAL

    SUCESSION

    One %ay to motivate and retain employees in0 through

    a systematic program of career development/ Training helpsemployees to ac?uire the s1ills re?uired for a promotion and

    it ma1es easy the transition from the employee3s present job

    to the one %ith greater responsibilities/ Organi2ations

    should0 therefore0 provide such training that helps to retain

    promising employees/

    SATISFY PERSONAL GRO.TH NEEDS

     Training helps those employees %ho are achievementoriented and face many challenges on the job/ Training helps

    to improve organi2ational e4ectiveness as %ell as personal

    gro%th of employees/

    &.

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    &9

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    CHAPTER-II: INDUSTRY

    PROFILE

    &

      COMPANY

    PROFILE

    PO.ER INDUSTRY 

    &A

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    ELETRIITB is one of the vital re?uirements in the over

    all development of the economy and is therefore0

    appropriately called the /.'ee* o" De0e*o!(ent1/ In fact0

    the po%er sector has played a dominant role in the socio$

    economic development of the county/ )s a convenient

    versatile and relatively cheap form of energy it plays a

    crucial role in agriculture0 transport0 industry and domestic

    sector/ "ence po%er has all along remained in the priority

    list of Indian planners and plan outlays have re8ected this

    aspect/ The outlays for po%er sector have been around &Kof the total outlays for the public sector in various plan

    periods/

     There has been a spectacular increase in the installed

    generating capacity of electricity in the country/ Starting %ith

    a capacity of about &.DG#; at the time of independence0

    'espite tremendous increase in the availability of po%er

    since independence there is acute po%er shortage gap

    bet%een demand and supply/ The per capita consumption of 

    po%er in the country is very lo% as compared to the position

    in the developed countries/ Po%er is a 1ey input for

    economic gro%th has as direct relationship %ith the national

    productivity as also the overall economy of the country/

     There has been diversication of the sources of 

    generation in terms of hydel0 thermal and nuclear sources/

     The share of hydel in the total generating capacity had

    &D

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    drastically come do%n and that of thermal had sho%n

    noticeable increase/ )nother signicant change is the

    increasing share of entral sectors in recent years/

     The share of the thermal element in the installed

    generating capacity0 %hich is also predominantly coal$based0

    sho%s a steady increase/ Thus0 the relatively cheaper and a

    more desirable change in terms of a higher share of hydel

    source0 %hich is rene%able0 have not materiali2ed/

    PO.ER SCENARIO The po%er sector is at cross roads today/ There is a

    chronic po%er shortage in the country mainly attributable to

    demand of po%er continuously outstripping the supply/

    HYDEL PO.ER

    In the present global energy conte*t0 there are certain

    aspects0 %hich have ac?uired a ne% signicance/ The

    development of hydropo%er has to be given a major thrust

    in the current decade/ ;e still have large untapped hydro

    po%er potential0 but its development has slo%ed do%n on

    account of lac1 of nancial resources0 interstate rivalry0

    ine5ciency of certain state electricity boards0 variations in

    the course of the monsoons etc/ a concerted e4ort is

    imperative to overcome the hurdles and enlarge the share of 

    the hydro po%er generation in the country/ This %ill help not

    only in tapping a rene%able resource of energy0 but %ill

    &F

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    provide essentially needed pea1ing support to thermal

    po%er generation %ith the pattern of demand for electricity/

    Since the planners3 initial enthusiasm about the large hydel

    projects has %aned some%hat0 India %ill do %ell to ta1e

    recourse to the hinese pattern of micro and mini hydel

    projects %herever the terrain is suitable/

     The 6ational "ydroelectric Po%er orporation has been

    assigned a dominant role in accelerating the development of 

    the large hydel potential in India0 particularly in the

    "imalayan region/

    ) top level o5cial committee has recommended a Rs/

    .GG rore renovation and moderni2ation R >#J

    programmed that %ill see1 to cover K. hydel po%er plants in

    India and result in additional capacity of A-F/H& #;/

     The gro%th of the po%er sector %as mar1ed byade?uate share of hydro capacity up to the end of Third ve$

    year Plan &KD&$DDJ/ "o%ever0 thereafter there has been a

    continued decline and the proportion of hydropo%er has

    dropped from 9A/HD in &KDD to about -H by #arch &KK-/

    #any of the problems in the po%er supply and po%er system

    in the country can be attributed inter alia to the declining

    hydro share in the po%er system and conse?uent gro%th of 

    thermal development in the sub$optimal manner/

    !overnment of India has recently constituted a group to

    identify ne% hydel projects on %hich advance action can be

    &H

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    ta1en/ In order to give a boost to the development of hydro

    po%er more and more hydro electric projects are being

    planned or being implemented in the central sector/ In order

    to achieve this four orporations have already been set up

    under entral or in joint sectors/

     They are

    &/ 6ational "ydroelectric Po%er orporation 6"PJ/

    -/ 6ortheastern Electric Po%er orporation 6EEPOJ/

    ./  Tapha 7hohri Po%er orporation 67PJ/

    THERMAL PO.ER:

     Thermal units have emerged as the largest source of 

    po%er in India/ ,ut unfortunately0 the progress of po%er

    generation in this sector has not been mar1ed by any ne%

    brea1through/ )t present stress continues to be laid on

    thermal po%er station because of shorter construction time/Csing better project management techni?ues is shortening

    the construction period for these plants/ It has been possible

    to improve overall e5ciency of thermal plant by using gas

    turbines in conjunction %ith conventional steam turbines/

     The union government has0 in order to step up central

    generation in the country0 established super thermal po%erStation in di4erent regions/ The 6ational Thermal po%er

    orporation 6TPJ %as established in &KFA %ith the object

    of planning0 promoting and organi2ing integrated

    development of thermal po%er in the country/

    &K

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    THE STATE ELECTRICITY BOARDS:

     The State electricity boards SE,sJ are autonomous

    bodies created under the Electricity supplyJ act0 &K9H and

    have the statutory responsibility of generating and supplying

    po%er in the most economical manner to the consumers/

     The underlying idea behind the central enactment %as to

    confer autonomy on the SE,s so as to enable them to

    function strictly on ommercial principles/

    PRI@)TE SETOR P)RTIIP)TIO6 I6 PO;ER !E6ER)TIO6

     The central !overnment has formulated a scheme to

    encourage greater participation by private enterprises in

    electricity generation0 supply and distribution/ Private

    enterprises can set up units either as licensees0 distributing

    po%er in a licensed area from o%n generation or purchased

    po%er or as generating companies0 generating po%er for

    supply to the grid/ The brea1 up of the capital investment is

    &/ -G e?uity out of %hich at least && to be raised as

    promoter3s contribution

    -/ HG of the capital investment to be raised through loans

    and only AG of this amount could be raised from public

    (ls/

    ./ 'ebt e?uity ratio has been raised up to 9&

    -G

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    9/ Increase in the prescribed rate of return for the license

    has been approved from the e*isting &- to &A/

    A/ apitali2ation of interest during construction has been

    permitted at the actual cost instead of the present &

    above the Reserve ,an1 rateJ for the initial project as %ell

    as for the subse?uent e*pansions/

     T"E (CTCRE:

    !overnment3s decision to invite the private sector to

    participate in the po%er generation sector is most opportune

    and constructive approach Par e*cellence/ The positive and encouraging initiatives from the

    government are bound to nd favourable responses from the

    private sector/ The solution to our perennial po%er crunch

    seems to lie in private participation/

    THE ELECTRICITY  REGULATORY  COMMISSION

    INDIA 

    O@ER@IE;

    Power Sector Highlights

    &/ The installed generation capacity of the utilities in the

    country as on #arch -GG- is &G9K&F/AG #;0 of %hich the

    -&

    0

    2000

    4000

    6000

    8000

    1000012000

    14000

    16000

     I n d i a

     

     P a k i s t a n

     C h i n a

     M e x i c o

     B r a z i l

     S o u t h

      A f r i c

     I t a l 

     ! "

     # e r $ e n 

     % r a n c e

     & a ' a n

     A u s t r a l i

     ! S A

     S ( e d e n

     C a n a d a

    Countries

        K    W

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    State o%ns AK/..0 .G/&- by center and &G/AA is

    o%ned by the Private Sector/

    -/ The share of hydro capacity is about -A/G. &KKF$-GG-J/

    ./ )gainst the target of 9G-9A #; capacity additions0 the

    actual addition is about &KG&A #; i/e/0 9F/- &KKF$

    -GG-J/

    9/ apacity addition in the entral Sector is 9AG9/G #; i/e/

    .F/H as against the target of &&KGK #; &KKF$-GG-J/

    A/ apacity addition in the State Sector is K9AG/& #; i/e/

    HF/K as against the target of &GF9H #; &KKF$-GG-J/

    In the onstitution of India MElectricityM is a subject that

    falls %ithin the concurrent jurisdiction of the enter and the

    States/ The E*et#iit 2S3!!*4 At5 67890 provides an

    elaborate institutional frame%or1 and nancing norms of the

    --

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    performance of the electricity industry in the country/ The

    )ct envisaged creation of St%te E*et#iit Bo%#)$ 2SEB$4

    for planning and implementing the po%er development

    programmes in their respective States/ In the rest of the

    smaller States and CTs the po%er systems are managed and

    operated by the respective electricity departments/ In a fe%

    States private licenses are also operating in certain urban

    areas/

     The )ct also provided for creation of central generation

    companies for setting up and operating generating facilities

    in the entral Sector/ The entral Electricity )uthority

    constituted under the )ct is responsible for po%er planning

    at the national level/ In addition the Electricity SupplyJ )ct

    also allo%ed from the beginning the private licensees to

    distribute andNor generate electricity in the specied areas

    designated by the concerned State !overnmentNSE,/

    (rom0 the (ifth Plan on%ards i/e/ &KF9$FK0 the

    !overnment of India got itself involved in a big %ay in the

    generation and bul1 transmission of po%er to supplement

    the e4orts at the State level and too1 upon itself the

    responsibility of setting up large po%er projects to develop

    the coal and hydroelectric resources in the country as asupplementary e4ort in meeting the countrys po%er

    re?uirements/ T'e N%tion%* t'e#(%* Po,e# Co#!o#%tion

    2NTPC4  and N%tion%* H)#oe*et#i Po,e# Co#!o#%tion

    2NHPC4  %ere set up for these purposes in &KFA/ No#t'-

    -.

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    E%$te#n E*et#i Po,e# Co#!o#%tion 2NEEPCO4 %as set

    up in &KFD to implement the regional po%er projects in the

    6ortheast/ Subse?uently t%o more po%er generation

    corporations %ere set up in &KHH vi2/ Te'#i H)#o

    De0e*o!(ent Co#!o#%tion 2THDC4  and N%!'t'% J'%#i

    Po,e# Co#!o#%tion 2NJPC4/ To construct0 operate and

    maintain the inter$State and interregional transmission

    systems the N%tion%* Po,e# T#%n$(i$$ion Co#!o#%tion

    2NPTC4 %as set up in &KHK/ The corporation %as renamed as

    PO;ER !RI' in &KK-/

    THE CONCERNS AND PROGRESS:

    Cone#n$ P#o+#e$$

    6; T'e !o,e# )efit in

    In)i% "o# nee 0e# 'e%05

    *ooin+ to t'e ei*it;

    8; Un(ete#e) S3!!*-on*

    = (ete#e) $3!!*;

    6; Gene#%tin+ %!%it

    '%$ +#o,n (%ni"o*)

    "#o( 66? M. in 67=

    to (o#e t'%n 6=85===

    M. in ?==6-=?

    ?; Gene#%tion in t'e

    o3nt# '%$ %*$o

    in#e%$e) "#o( >i**ion

    3nit$ in 67= to %>o3t

    6 >i**ion 3nit$ in

    ?==6-=?

    @; T'e +#o,t' in t'e

    t#%n$(i$$ion *ine$ '%$

    -9

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    ; No o(!#e'en$i0e

    ene#+ %3)it%o3ntin+

    ; T'e"t %n) !i*"e#%+e

    ; C#o$$ $3>$i) in "%0o# o" 

    %+#i3*t3#e %n)

    )o(e$ti $eto# t'e#e >

    %)0e#$e* %etin+

    in)3$t#i%*

    o(!etiti0ene$$

    >een "#o( ?=9 ( in

    67= to (o#e t'%n

    ?==5=== ( in ?==6-=?

    8; A>o3t 9= o" 0i**%+e$

    '%0e >een e*et#ife)

    %n) (o#e t'%n @

    !3(! $et$ '%0e %*$o

    >een ene#+ie);

    ENERGY  SOURCES

    S'%#e o" F3e* t!e in in$t%**e) %!%it %$ on J3ne

    ?==?

    oal dominates the energy mi* in India0 contributing

    FG of the total primary energy production/ The past fe%

    years have been mar1ed by an increasing share of naturalgas in primary energy production0 from &G in &KK9 to &.

    in &KKKN-GGG/ There has been a decline in the share of oil in

    primary energy production0 from -G to &F in the same

    period/ 

     Energy supply indicators:

    Re$e#0e$!#o)3

    tion

    Co%*2(i**ion

    tone$4

    Oi*2(i**ion

    tone$4

    G%$2>i**ion 3>i

    (ete#$4

    Po,e#

    -A

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    Reserves N

    installed capacity

    -&.0KGA

    /AD9A D9F &G&0D.G #;

    ProductionNgenera

    tion .GK .-/F-b

    -H/9Ac

    9KK/9A billion

    units

    TARIFF STRUCTURE

    'i4erent categories of consumers of electricity are

    charged di4erent rates/ The tari4s for domestic and

    agricultural consumers are less than the average unit cost of 

    supplying electricity/ The tari4 rates for the commercial0industrial and rail%ays categories are more than the average

    per unit cost/ Thus the consumers of the rst set of 

    categories are cross subsidi2ed by the consumers of the

    second/

      The industrial consumers have to pay as much as Rs

    9/-A to 9/HG per unit in some States/ This is higher than thecaptive po%er generation cost of Rs ./.G per unit/ This

    results in the industry putting up their captive plants/ The

    industry tari4 structure is therefore in jeopardy0 adding to

    further sic1ness of SE,s/ The solution lies in ma1ing

    agriculture pay at least part of the cost0 %hich is politically

    unpalatable/ "o%ever0 %ith the %orsening of state nances0

    it is li1ely that some states might announce tari4 hi1es/

    )s per the Planning ommission0 the total subsidies in

    the po%er sector amount to about Rs --bn %hich includes

    commercial losses of

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    SE,s0 often sho%n as subsidiesJ/ India needs a &A N -G year

    perspective plan %ith a total focus on controlling the average

    cost of po%er/ "ydro and nuclear po%er therefore need

    greater attention/

      Po%er tari4s in India are characteri2ed by 2ero to

    nominal agricultural tari4s0 lo% domestic tari4s0 reasonable

    to high industrial tari4s0 high commercial tari4s and very

    high rail%ay tari4s/ There is a heavy element of cross

    subsidy in the tari4 structure/

    Consumer Category-wise Average Tariff (Rs /kHz)

     C%te+o#

    677-

    7

    677-

    79

    6779-

    77

    6777-

    ?===

    2P#o0i$io

    n%*4

    ?===-=6

    2Re0i$e

    )

    E$ti(%t

    e$4

    ?==6-=?

    2AP4

    'omestic &GA/F &.D/- &.K/& &DG/F &H./& &KA/D

    ommerci

    al-.K/& -K./D ..G/- .DK/K 9G9/- 9-D/.

    )gricultur

    e-&/- -G/- -& --/D .A/9 9&/D

    Industrial -FA/A .&-/F .--/H .9- .DD/A .FH/F

     Traction .9D/H .H-/- 9&G/. 9&A/. 9.A/K 99K/-

    Outside

    State&A&/9 &.H/& &D./H &KG/& &HF/K &K9/9

    O0e#%** 6;@ 69=;@ 69;9 ?= ??;@ ?@7;7

    -F

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      6ot only commercial tari4s are high0 they have also

    borne the brunt of tari4 hi1es in the past/ ;hile agricultural

    tari4s %ere the lo%est and there has not been any attempt

    to rectify it0 going by the )!R in the past A years/ Tari4 

    *ation has al%ays been a politically sensitive issue/

    onsecutive state governments have failed to hi1e

    agricultural tari4s0 as they constitute the voting public/

      "igh industrial tari4s have led to increased dependence

    on captive sources of po%er0 %hich are cheaper around Rs

    -/AG per unitJ and more reliable/ Industries such as cement0

    te*tiles and sugar have shifted to captive sources in a big

    %ay/

      The Electricity Regulatory ommission )ct &KKK

    mandates the formation of State Electricity Regulatory

    ommissions by each state/ The SER %ill have the ultimate

    po%er in deciding tari4s %ithin a state/ This is an attempt to

    eliminate political %hims in tari4 *ation/ #ost of the states

    have already constituted the SER/ Recent tari4 hi1es

    recommended by OER0 T6ER0 #ER and )PER have got a

    lot of attention/

     Average tarif (i!"strial cos"#$tio%

    -H

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    REFORMS

    Re&or#s ' he o)*ectives

    &/ To bring in commercial viability in po%er supply

    industry/

    -/ To ensure po%er supply on demand to all consumers/

    ./ To supply po%er at reasonable and a4ordable prices/

    9/ To provide choice to consumers/

    A/ To ma1e the po%er sector credit%orthy0 capable of 

    funding future investment needs/

    D/ omplete rural electrication/

      The Indian onstitution has included electricity in the

    concurrent list0 %hich means that both the center and the

    states share the responsibility for this sector/ A#ti*e ?8 o" 

    t'e on$tit3tion 0e$t$ t'e P%#*i%(ent %$ ,e** %$ t'e

    $t%te *e+i$*%t3#e$ ,it' t'e !o,e# to "#%(e t'e *%,$;

     The very rst attempts at introducing legislation in this

    sector %ere made as early as &HHF/ ,ut these attempts %ere

    restricted to ensuring safety for personnel and property/

    Ste!$ Initi%te) to Li>e#%*ie t'e Po,e# Seto#

    -K

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    &/ )utomatic approval for foreign e?uity no upper limit

    -/ Rela*ation of 9G cap for debt e*posure to (Is

    ./ Restructuring of State Electricity ,oards

    9/ (inancial Institutions to support utilities in reforming

    states/

    A/ Po%er to approve schemes decentrali2ed

     The policy of liberali2ation that the !overnment of

    India announced in &KK& and conse?uent amendments in

    Electricity SupplyJ )ct have opened ne% vistas to involve

    private e4orts and investments in electricity industry/onsiderable emphasis has been placed on attracting private

    investment and the !overnment has announced the major

    policy changes in this regard/

    Re&or#s i so#e o& the Lea!ig I!ia States

     O#i$$

    %

    H%#%

    n%UP AP

    %#n%t%

    %

    R%%$t'

    %nDe*'i

    'ate of  

    Instituting

    Reforms

    )pril

    &KKD

    #arch

    &KKH

    Sept/&K

    KH

    Oct/

    &KK

    H

     7une0

    &KKK

     7une0

    -GGG

    #arc

    h0

    -GG&

    Regulator

    y

    ommissi

    on

     Bes Bes Bes Bes Bes Bes Bes

    Ctility

    Cnbundle

     Bes Bes Bes Bes Bes Bes Bes

    .G

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    d

    Separate

    'istributi

    on

     Bes Bes 6o Bes Bes Bes Bes

    'istributi

    on

    Privati2ed

     Bes 6o 6o 6o 6o 6o 6o

    PROFILE OF GENTING LANCO PO.ER 2INDIA4

    PRIVATE LIMITED

    2OPERATIONS & MAINTENANCE COMPANY  FOR

    LANCO  ONDAPALLI PO.ER PRIVATE LIMITED4

    !enting Lanco Po%er IndiaJ Private Limited is a subsidiary

    of !enting group of companies based at =uala Lumpur0

    #alaysia/ !enting group has its presence in diversied elds

    li1e Po%er0 Plantations0 Paper > Pac1aging0 Entertainment0

    .&

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    Resorts > "otels0 Property development0 ruise liners0 e

    ommerce0 Oil and !as/

    !enting group is #alaysia3s leading multinational

    corporation and one of )sia3s best$managed companies %ith

    over .D0GGG employees globally/ The group is reno%ned for

    its strong management leadership0 nancial prudence and

    sound investment discipline/

     The combined mar1et capitali2ation of the group is

    about CSK billion/

     The operating revenue for the group for the year -GG9

    is CS&/-A billion/

    !enting Lanco Po%er IndiaJ Private Limited has

    entered in to a &A years Operations and #aintenance

    )greement %ith Lanco =ondapalli Po%er Private Limited0 %ho

    are the o%ners of the .DH #; gas red combined cyclepo%er plant at =ondapalli/ Gentin+ L%no Po,e# 2In)i%4

    P#i0%te Li(ite) '%$ it$ #e+i$te#e) oe %t L%no

    on)%!%**i Po,e# P*%nt5 on)%!%**i IDA5 %n) #i$'n%

    Di$t#it;

    LANCO GROUP PROFILE

    L)6O !roup0 head?uartered in "yderabad0 India is

    one of the leading business houses in South India/ It has an

    asset base of CS 9AG million and a turnover of more than

    .-

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    CS .GG million/ ;ith operational e*perience in po%er

    plants based on !as0 ,iomass and ;ind and an operating

    capacity of AGK #;0 L)6O is heading for a capacity of -AGG

    #; and an asset base of CS -/A billion by the year -G&G/

    Lanco a %ell$diversied group %ith activities li1e po%er

    generation0 engineering and construction0 manufacturing0

    Information technology ITJ0 and property development/

    Lanco group is striving to Empo%er0 Enable and Enrich

    partner0 business associates and to be the chosen vehicle for

    gro%th for sta1eholders and source of inspiration to thesociety/ The group is recogni2ed as a leading player in the

    Indian economic scenario %ith operation in CS) and C=/

    L)6O also has presence in ivil onstruction0 Property

    'evelopment0 #anufacturing of Pig Iron > 'uctile Iron Spun

    Pipes and Information Technology/ L)6O3s overall gro%th is

    attributed to its technical0 ommercial and managerial s1ills0

    %hich is appreciated by its International partners Q

    ommon%ealth 'evelopment orporation )TISN!lobulesJ

    of the Cnited =ingdom0 !enting !roup of #alaysia and

    'oosan of =orea/

    HISTORY AND EVOLUTION:

     The Lanco group of companies %as established

    nurtured and developed by a team of dedicated young

    technocrats/ The burning desire to achieve versatility in

    ..

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    engineering spa%ned the magnicent decade Q old gro%th of 

    the present day multifaceted conglomerate that touches the

    nerve center of the country/

    L/ Rajagopal0 a technocrat$turned industrialist0 is the

    (ounder hairman of L)6O !roup/ Established in &KHK0 the

    !roup3s activities range from Po%er !eneration0 Engineering

    and onstruction0 #anufacturing to Information Technology/

    Cnder his dynamic leadership0 the !roup3s capital outlay has

    touched a %hopping CS 9AG million and is recogni2ed as

    one of the leading players in the infrastructure sector in

    India/

    MEMBER OF PARLIAMENT

    )fter one$and$a$half decades of outstanding

    contribution to the industry0 Rajagopal chose to enter public

    life in -GG./ "e contested the recent elections to the Lo%er

    "ouse of Parliament for @ijaya%ada constituency and %on a

    landslide victory/ )s a #ember of Parliament0 his avo%ed

    mission is to ma1e a di4erence in public life/

    OBJECTIVES

    .9

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    &/ To provide basic amenities for the rural poor/

    -/ To save arts of historical relevance %hich are on the

    verge of e*tinction/

    ./ To develop integrated programmes for the di4erently

    abled/

    9/ To encourage fresh talent in the area of sports/

    A/ To ta1e up other humanitarian activities/

    LANCO INDUSTRIES LIMITED5 AN ISO 7==? CERTIFIED

    COMPANY:

    Lanco industries Ltd/ is established in the year &KK.

    had setup a state$of$the$art integrated Pig Iron and

    ement Plants0 %hich had in fact set the countries modern

    day technological innovations/ The comple* has a captive

    po%er plant generating -/A #; of electricity from %aste

    that meets the substantial part of the po%er re?uirement/

    LANCO CONSTRUCTION LTD:

     This %as established in the year &KK. and has e*ecuted

    most demanding and di5cult projects in the eld of civil and

    construction engineering/ Lanco constructions ltd/ today

    stand tall and proud as one the leading civil engineering

    companies by building competencies0 developing modern

    construction management methods and by adopting the

    highest standards of guilty/ At L%no )i0e#$e )i(en$ion

    .A

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    o" +#o,t' i$ %'ie0e) t'#o3+' on0e#+in+ #%$ o" 

    0i$ion #e%tin+ )i(en$ion$+

    =)L)")STI )STI6!S limited an e*ample of the

    for%ard integration of the company established in &KKF

    located strategically beside the Pig Iron Plant avoiding re$

    melting and transportation it employs delved process that

    ensures the highest ?uality and durability/

    LANCO PROJECT LTD:

    (ocuses on the immense opportunities in the area of 

    Real Estates0 onstruction and Property 'evelopment0

    International shopping malls0 (ood counters etc are a fe%

    projects on the anvil/

    L)6O3s venture into po%er is a natural e*tension of its

    core mission/ Lanco =ondapalli Po%er Pvt/ Ltd/ is a short

    gestation Poly fuel based combined cycle po%er plant/ The

    .DH/&99 m% ISOJ po%er plant has a build$ operate $o%n

    agreement %ith the state government/ It is Lanco3s timely

    ans%er to the nations increasing po%er needs/ Lanco

    =ondapalli Po%er Ltd/ is a joint venture involving Lanco

    group0 !enting !roup of #alaysia0 "anjung the =orean

    heavy industries and construction companyJ and the

    ommon ;ealth 'evelopment corporation Ltd/ The project

    re8ects Lanco3s ability to partner %ith the global players and

    .D

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    achieve inter organi2ation synergies that give its vision great

    scope and reach/

    LANCO ONDAPALLI PO.ER PRIVATE LTD:

    Vi$ion:

    &/ To empo%er0 enable and enrich partners0 business and

    associates/

    -/ To be the chosen vehicle of gro%th for the Sta1eholders

    and a source of inspiration for the society/

    Mi$$ion:

    &/ Strive for e*cellence

    -/ ,est environment to employees0 business and society/

    ./ Learn from yesterday3s e*periences0 provide today3s

    solutions and pave a dynamic path for tomorro%/

    P'i*o$o!':

    &/ )ssemble best people0 delegate authority and don3tinterfere :people ma1e the di4erence

    -/ ,usiness heads are entrepreneurs

    ./ #ista1es are facts of life/ Its is response to the error

    that counts/

    S3e$$:

    &/ reate your luc1 by hard %or1

    -/ Trust delegation gro%th/

    .o# 3*t3#e:

    &/ ommitment0 creativity0 e5ciency0 team spirit/

    .F

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    PROMOTERS AND EKUITY PARTNERS

     The po%er project is promoted by Lanco group of India

    and is co$promoted by

    &/ !enting !roup of #alaysia

    -/ 'J ommon %ealth development corporation C=

    ./ 'oosanJ 'oosan heavy industries and construction

    co/ltd in =orea/

    LOCATION:

     The plant is located at =ondapalli industrial

    development area in =rishna 'ist/J of )ndhra Pradesh/ The

    plant is connected by road national high %ay no/ KJ0 broad

    gauge rail%ay line and is appro*imately -A 1m from

    @ijaya%ada /The registered o5ce is at Lanco house0 &9&0

    avenue H0 "yderabad0 )ndhra Pradesh AGGG.90 India/

    6earest rail%ay station $ =ondapalli rail%ay station

    Nearest airport - Gannavaram

    )ccess road $ 6ational high%ay 6o QK

    Source of %ater $ =rishna river K$1m from the

    site

    limatic condition $ Tropical hot0 "umid/

    LANCO PO.ER PLANT OPERATION AND

    MAINTENANCE:

    .H

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     The project comprise of a combined cycle po%er plant

    consisting of t%o -J gas turbine generating units0 t%o heat

    recovery steam generator and one steam turbine generation

    unit along %ith all electrical system0 ontrols and

    instrumentation0 ivil0 Structural and architectural %or1s/

    Lanco =ondapalli Po%er Private Limited L=PPLJ is an

    Independent Po%er Project IPPJ located at =ondapalli

    Industrial 'evelopmental )rea near @ijaya%ada in India0 set

    up at a cost of around Rs/&&0GGG million CS -FA millionJ 0

    the Plant is a .DH/&99 #; ombined ycle Po%er Project

    operating on 6atural !as as Primary fuel/

     The plant operates on natural gas as the main fuel and

    6aphthaU "S' as the alternative fuels 6atural gas fuel is

    being received at site from Tatipa1a near Rajahmundry

    through a pipeline laid do%n by !)IL

    F3e* Reei0e)

    6aphtha fuel $ Through dedicated pipeline from

    "PL =ondapalli depot/

    "S' $ Road tan1ers

     The Operations > #aintenance of the plant is done by

    !LPIPL !enting Lanco Po%er IndiaJ Private LimitedJ %hich is

    a joint venture of Lanco group "yderabad and !enting !roup

    of #alaysia/

    );)R'S )6' ERTI(I)TES

    .K

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    &/ ISO &9GG& Environment management system

    certication -GG&

    -/ ISO &KGG- certication for ?uality management

    ./ O"S)S &9GG& &KKK for "ealth and Safety

    9/ II certication for safety management/

    ENVIRONMENT POLICY:

    ;e are committed to achieve satisfaction of interested

    parties and protect environment by

    &/ !eneration of po%er by implementation of prudent Eco

    friendly methods/

    -/ onservation of natural resources li1e natural gas and

    %ater/

    ./ omplying all the relevant statutory and regulatory

    re?uirements/

    9/ ontinual improvement in the environmental performance

    of minimi2ing the emission and discharges/

    A/ Enhancing environmental a%areness among employee3s

    contractors and surrounding society/

    KUALITY POLICY:

    ;e are committed to continually improve the ?uality of 

    our performance through the application of our +uality

    policy/

    &/ ;e provide a safe %or1 place for the direct and indirect

    employees through minimi2ing O"S ris1/

    9G

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    -/ )ll aspect of operations and maintenance of the po%er

    plant %ill comply %ith all environmental re?uirements0

    national0 State local loss and directives/

    ./ The operation and maintenance activities %ill provide

    the best possible level of commercial performance for

    the benet of all sta1eholders/

    9/ ;e %ill treat all Safe and families fairly and %ith respect

    %hile encouraging personal gro%th/

    LPPL1S COMMITMENT TO CLEAN AND SAFE

    ENVIRONMENT:

    (Green belt Management)

    Lanco ommitment to re vegetation is

    &/ Encourage native fauna to develop/

    -/ ontribute to a reduction in green house gases

    ./ Reduce noise level

    9/ #inimi2e the e4ect of soil erosion/

    A/ "elp to restore the site to a sustainable system/

    D/ Improve as the aspects of the po%er plant/

    On going trees planting and maintaining theme are the

    important aspects of environmental management program

    at L)6O/

    NOISE MANAGEMENT:

    E4orts to minimi2e noise emission from e?uipment and

    activities/

    9&

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    &/ )coustic linings around gas and steam turbines and

    boilers/

    -/ Silencers have been provided/

    ./ 6oise minimi2ation policy for e?uipment/

    EFFLUENT DISCHARGED FROM PO.ER PLANT:

      ;ell$developed chemical laboratory to cater the

    need for monitoring eVuent ?uality as per )PP' 6orms/

    &/ !aseous emission mgt/ Q as issues of green house

    gases has become prominent in the public/

    -/ ;ater mgt/ $ )c1no%ledges importance of 

    maintaining %ater ?uality/

    ./ ommunity participation/

    9/ Environmental a%areness training/

    COMPANY HIGH LIGHTS:

    &/ .DH/&99 #; combined cycle po%er plant under build Qoperate Q o%n arrangement %ith the state government/

    -/ The single largest investment in )ndhra Pradesh0 by any

    )ndhra Pradesh based group/

    ./ Po%er purchase agreement rmed %ith )P TR)6SO for

    &A years/

    9/ Eco Q friendly0 adhering to highest standards of safety and

    conversion of natural resources/

    A/ The rst project cleared by entral Electricity )uthority

    E)J under the international competitive ,idding I,J

    route for po%er projects in India/

    9-

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    D/ The rst of the I, po%er projects in India to achieve

    nancial closure and complete construction in shortest

    possible time/

    F/ One of the lo%est evacuations costs to )P TR)6SO/

    H/ The rst private sector po%er project to receive

    disbursement of nance from Po%er (inance orporation

    limited0 India/

    K/ The shortest construction time in the private sector

    &G/ Location advantages include

    aJ Pro*imity to 6ational and state "igh%aybJ 7ust &/A 1m from fuel storage facility of "industan

    Petroleum orporation limited/

    cJ lose to the river =rishna and up stream of the

    Pra1asam ,arrage ensuring perennial %ater

    supply/

    dJ )djacent to --G 1;h Substation of )P TR)6SO/

    9.

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    CHAPTER-III:-

    INTRODUCTION TO HUMAN

    RESOURCE MANAGEMENT

    &RAININ, AND DE-ELOPMEN OF

    ,ENIN, LANCO COMPANY 

    99

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    INTRODUCTION TO HUMAN RESOURCE

    MANAGEMENT"uman Resource #anagement is the process of

    managing people of an Organi2ation %ith human approach0

    as the most important resource of an organi2ation %ith astress on the human performance on the contraryU individual

    human beings are enabled to enjoy the human dignity of

    being associated %ith their organi2ations/ "R# approach

    provides superior ?uality of %or1 life %hich gives as a sense

    of belonging and a higher job satisfaction to organi2ations

    o%n people/

    "R# is dened as managing the functions of

    employing0 developing and compensating human resourcesresulting in the creating and developments of human

    relations %ith a vie% to contribute to the organi2ational

    goals0 individual goals and social goals/

    "R# is involved in providing human dignity to the

    employees ta1ing into account their capability0 potentiality0

    talents0 motivation0 achievement0 s1ills and creative abilities

    etc/ "R# is involved in every business0 managerial activity

    or function/ It reduces the problems of %or1ers in theorgani2ations/

     The "uman Resource #anagement has some important

    functions/

    Planning

    Organi2ing

    9A

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    Sta5ng

    'irecting

    oordinating

    ontrolling

    One of the "R# function is sta5ng/ This function isrelated %ith Training > 'evelopment i/e/0 the Training >

    'evelopment is one of the functions of the "uman Resource

    #anagement/

    TRAINING AND DEVELOPMENT AN OVERVIE.Every organi2ation needs to have %ell rained and

    e*perience people to perform the activities that have to be

    dome/ If the current or potential job occupant can meet all

    these re?uirements0 training is not important/ ,ut %hen this

    is not the case0 it is necessary to update the s1ill and

    improve versatility and 1no%ledge of the employees/

    Inade?uate job performance or a decline in productivity or

    changes resulting out of job redesigning or technological

    brea1 through re?uire some type of training and

    development e4orts to meet the re?uirements/ )s the jobs

    become more comple*0 the importance of employee

    development also increase/ In a rapidly changing %orld0

    employee training and development is not only an activity

    that is desirable0 but as an activity that an organi2ation must

    commit to0 if it is to maintain a viable and 1no%ledge %or1

    force/

     Training is process of learning se?uence of programmed

    behavior/ It is applicable of 1no%ledge/ It gives people an

    a%areness of the rules and procedure to guide theirbehavior0 it attempts to improve their performance on the

    current job or prepare them for the intended job/

    'evelopment is related process0 it covers not only those

    activities %hich improve job performance0 but also those

    %hich bring about gro%th of the personalityU help individuals

    9D

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    in the progress to%ards maturity and actuali2ation to%ards

    their potential capacities so that they become not only good

    employees0 but also better human being/ In organi2ational

    terms0 it is intended to e?uip persons to earn promotion and

    hold greater responsibility/PRINCIPALES OF TERAINING AND DEVELOPMENT

     Training is not a short a4air/ It consumes time and

    entails much e*penditure/ Every organi2ation must

    prepare and training programme or policy very

    carefully/

     The individual %ho perceived training as the solution to

    the problem %ill be more %iling to enter into a training

    programme0 than %ill the individual %ho is satised%ith his present performance abilities/

    Individual do things %hich give pleasure and avoid

    those things %ho give them pain/ )%ards tend to be

    more e4ective for changing behavior and increasing

    one3s learning than punishment/

     The trainee must be encouraged to participate0 discuss

    and discover ne% desirable behavior norms/

    #iller states that :if a person %ith one re?uired ability isto improve his performance0 he must

    =no% the aspect of his performance up to

    par/

    =no% about precisely %hat corrective actions0

    he must ta1e to improve his performance/

     The feedbac1 should be fast and fre?uent0 as it gives

    the right direction to both trainee and the trainer/ S1ills

    that are practiced often are better learned and not tobe easily forgotten/

     The training material should be made as meaningful as

    possible/ If the trainee understands general principals

    under9lying %hat is being taught0 he %ill understand if 

    9F

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    better than if he %ere just as1 to memori2e areas of 

    isolated steps/

     The techni?ues and process of training program should

    be related directly to the needs and objective of the

    organi2ation/ )rgyrols advances the concept of training %hich

    includes the recognition of authentic interpersonal

    relationships0 individual responsibility for self 

    development and emotional as %ell as intellectual

    learning0 self a%areness and changes in attitude and

    behavior/

    TRAINING PROCEDURE

    Preparing the instructor The instructor must 1no% both the job any ho% to teach

    it/ The must be divided into logical parts0 so that each can be

    taught at a proper time %ithout the trainee losing plan/ (or

    each part one should have in mind the desired techni?ue of 

    instruction that is %hether a particular point is best taught

    by illustration0 demonstration or e*planation at the some

    time it should clearly understand by the trainee/

    ) serious and committed instructor must =no% the job or subject fully0 he is attempting to teach

    "ave the attitude and abilities to teach

    "ave %illingness to%ards the profession/

    "ave pleasing personality and capacity for leadership

    "ave the 1no%ledge of teaching principles and methods

    ,e a permanent student0 in the sense that he should

    e?uip himself %ith the least concepts and 1no%ledge/

    P#e!%#in+ t'e t#%inee

    )s in intervie%ing0 the rst step in training is to attempt

    to place the trainee at ease/ #ost of the people are nervous

    %hen approaching an unfamiliar tas1/ Though the instructor

    may have e*ecuted this training procedure0 many times he

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    or she never forgets its ne%ness to the trainee/ The ?uality

    of empathy as mar1 of the good instructor/

    Gettin+ #e%) to Te%'

     This stage of the programme is class hour teaching

    involving the follo%ing activities/ Planning the programme e4ectively/

    Preparing the instrutor3s outline/

    'o not try to cover too much material/

    =eep the session moving along logically and live/

    'iscuss each item in$depth/

    Repeat but in di4erent %or1s %ith e*amples/

     Ta1e the material form standardi2ed te*t/

    Remember your standard0 before you teach/

     Ta1e periodical progress and feedbac1 of the trainees

    and application into account/

    P#e$entin+ t'e o!e#%tion

     There are various alternative %ays presenting the

    operation0 e*planation0 demonstration etc/0 an instructor

    mostly uses these methods of e*planation/ In addition one

    may illustrate is an e*cellent device %hen the job is

    essentially physically nature/ The follo%ing se?uence is most

    often used by the instructors/

    E*plain the se?uence of the entire job

    'o the job step$by$step according to the procedure

    E*plain the step that he is to be performed/

    T# o3t t'e t#%inee1$ !e#"o#(%ne

    )s a continuation of presentation se?uence given above

    the trainee should be as1ed to start the job or operative

    procedure/ Some instructors prefer that the trainee e*plain

    such step before doing it0 particularly if the operation

    involves any danger/ The trainee0 through repetitive practice0

    %ill ac?uire more s1ills/

    Fo**o, 3!

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     The nal step in most training procedure is that of 

    follo%$up/ ;hen people are involved in any problem or

    procedure0 it is un%ise to assume that things are al%ays

    constant/ The follo%$up system should provide feed bac1 on

    training e4ectiveness and on total value of training system/TRAINING PROCEDURE

     7O, )6' OR!)6IS)TIO6S )6)LBSIS

     TR)I6I6! POLIB O( T"E OR!)6IS)TIO6

    E@)LC)TE T"E TR)I6EE

    I'E6TI(BI6! T"E TR)I6I6! 6EE'S

    'ESI!6I6! T"E TDR)I6I6! 6EE'S

    PREP)RE OST ,C'!ET O( TR)I6I6!

    'ESI!6 O6TE6TS TE)"I6!0 #ET"O'S0 #E'I)J

    PREP)RE T"E I6STRCTOR

    CP')TE T"E PRO!R)##E

    PREP)RE T"E TR)I6EE

    !ET RE)'B TO TE)"

    I#PLE#E6T T"E TR)I6I6! PRO!R)##E

    PRESE6T T"E OPER)TIO6

    !)I6T T"E )EPT)6E O( T"E PRO!R)##E

    AG

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     T)=E (EE' ,)= (RO# T"E TR)I6EES

    E@)LC)TE T"E TR)I6EES PER(OR#)6E

    E@ELC)TE T"E RESCLTS

    STEPS TO BE FOLL.ED IN TRAINING AND

    DEVELOPMENT ACTIVITIES

     The follo%ing steps have to carefully plan in any organi2ation

    before conducting a Training program/

    IDENTIFICATION OF TRAINING NEEDS:,efore conducting of the training program it is necessary to

    identity the training needs i/eU %hat inputs are re?uired to be

    given to %hom/ If the training and development policy is to

    be applied in an organi2ation in an e5cient and e4ective

    manner0 it must be directed into areas %here clearly

    identied training needs e*ist/ Priorities among needs have

    to be determined and resources should be allocated among

    competing needs very carefully and %isely/FORMULATION OF TRAINING OBJECTIVES: (or a

    successful training/ The objectives and scope of the course

    must be clearly dened/ This %ill provide a basis for further

    development/

    AREAS OF TRAINING PROGRAMME: There are four basic

    areas of training programmeU each represents a type of 

    behavior or material to be learned/ They are information0

    ac?uisition s1ills attitudinal change0 decision ma1ing >problem solving s1ills/ One of the most common training

    needs is to provide employee %ith the information relevant

    to their jobs/ Such information fre?uently relates to us

    company policies0 programmes or benets0 ne% la%s and

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    regulations a4ecting jobs0 or ne% job performance

    standards/

    RELATE THE INDIVIDUAL AND ORGANISATIONAL

    NEEDS:  The Training and 'evelopment needs %ill be

    successful %hen both the individual as %ell as theorgani2ational needs are met %ith/

    SELECTION OF TRAINEES: Selection of the employees %ho

    need to be trained is very signicant since an injudicious or

    improper selection may neither benet the employees nor

    the organi2ation concerned/ The assessment of an individual

    employee3s potential for providing him opportunities for self 

    advancement through training is not an easy tas1/ It re?uires

    su5cient capacity for correct judgment and ade?uatee*perience in addition to an a%areness of the organi2ation3s

    future manpo%er re?uirements and needs/

    PREPARATION OF LEARNER:  The learner must be

    prepared for the training and development programmes/ )

    desire to learn must be created by familiari2ing him %ith the

    e?uipment0 materials0 tools0 trade0 rules > regulations etc/

    SELECTION OF TRAINERS: The successful implementation

    of the training policy re?uires e5cient educations trainers%ho are e?uipped %ith proper competence and through

    1no%ledge of the processes involved capabilities of clear

    e*pression and proved ?ualities of patience as %ell as tac1 in

    their dealings %ith slo% learner/

    TRAINING METHODS

     Training is not a choice but a 1ey to survival/ The di4erent

    methods that are adopted in training and development

    programmes areOn the job training

    O4 the job training

    ON THE JOB TRAINING METHODS

    )pprenticeship

    oaching

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     7ob instruction

     7ob rotation

     Training through step by step

    ommittee assignments

    OFF THE JOB TRAINING METHODS@estibule training

    Role playing

    ase study

    Lecture methods

    Simulation

    onference or discussion

    Programmed instructions

    ON THE JOB TRAINING METHODS This type of training is also 1no%n as job instruction

    training/ It is the most commonly used method/ Cnder this

    method the individual is place on regular job and taught the

    s1ills necessary to perform the job0 give its overvie%0

    purpose and outcome/ It trainee learns under the supervision

    and guidance of a ?ualied %or1er or instructor/ On the job

    training has the advantage of giving rst hand 1no%ledge

    and e*perience under actual %or1ing conditions/ ;hile thetrainees learn ho% to perform a job0 he is also a regular

    %or1er rendering the service for %hich he is paid/ The

    problem of transfer of trainee is also minimi2ed as the

    person learns on the job/ The emphasis is placed on

    rendering services in the most e4ective manner rather than

    the learning ho% to perform the job/ One the ob training

    methods is includes apprenticeship0 coaching0 job rotation0

     job instruction0 training through step by step and committeeassignments/

    APPRENTICESHIP

     The trainee learns form the more e*perienced employee or

    employees0 though it may be supplemented %ith the o4 the

     job classroom training/ #ost craft %or1ers0 plumbers0

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    carpenters are trained through formal apprenticeship

    programs/ ) major part of the training is spent on the job

    productive %or1/

    COACHING

     The trainee is placed under a particular supervisor %hofunctions as a coach in training the individual/ The

    supervisor provides feedbac1 to the trainee on this

    performance and o4ers him some suggestions for

    improvements/ Often the trainee shares some of the duties

    and responsibilities of the coach and relieves him of the

    burden/ ) limitation of this method of training is that the

    trainee may be having the freedom or opportunity to e*press

    his o%n ideas/ JOB INSTRUCTIONS

     7ob instructions are also 1no%n as training through step by

    step/ Cnder this method0 the trainer %ill provide detailed

    information about the %ay of the doing the job0 thought the

    1no%ledge about the job0 s1ills and techni?ues used in

    performing the job and %ill as1 him to perform the job/ The

    trainer appraises the performances of the trainee0 provides

    feedbac1 and also corrects the trainee if he is %rong/ JOB ROTATION

     This type of training involves the movement of the trainee

    from one job to another/ The trainee received job 1no%ledge

    and gains e*perienced from his supervisor or trainer in each

    of the di4erent job assignments/ Through this method of 

    training is common in training managers for general

    management positions/ Trainees can also be rotated from job

    to job %or1 shop/ This method gives as opportunity to thetrainee to understand the problems of employees on other

     jobs and respect them/ This is the most common method

    used in most of the organi2ations0 %hich increases the in$

    depth job 1no%ledge and problems associated %ith the job/

     This method provides a broader perspective0 often

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    developing these employees for potential career

    advancement/

    COMMITTEE ASSIGNMENTS

    Cnder the committee assignments0 a group of trainees

    are given a problem situation and as1ed to solve an actualorgani2ational problem/ The trainees solve the problem

     jointly/ It develops a team %or1/

    OFF THE JOB TRAINING METHODS

    Cnder this method of training0 the trainee is separated

    from the job situation and his attention is focused upon the

    learning the material related to his future job performance/

    Since the trainee is not distracted by job re?uirements0 she

    can place his entire concentration on learning the job ratherthan spending his time in performing it/ There is an

    opportunity for freedom of e*pressions for the trainees/

    ompanies have started using multimedia technology and

    information technology in training li1e video presentations0

    graphic presentations etc/

    VESTIBULE TRAINING

    In this type of training0 actual %or1 conditions0

    e?uipments0 material0/ (iles etc are simulated in class rooms%hich are used in actual job performance/ This type of 

    training is commonly used of training personnel for clerical

    and semi$s1illed jobs/ The duration of this training ranges

    from days to fe% %ee1s/ Theory can be related to practice in

    this method/

    ROLE PLAYING

    It is dened as method of human interaction that

    involves realistic behavior in imaginary situations/ "ismethod of training involves action/ That is doing in practice/

     The participants play the certain characters such as

    production manager0 mechanical engineer0 superintendents0

    maintenance engineers0 ?uality control inspectors0 foreman0

    %or1ers etc/0

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    CASE STUDY 

    In this method0 the real cases or hypothetical business

    situations %hich had occur and need for decision or course of 

    action in provided to the trainees in detailed/ The trainee

    should read carefully and understand the situation and haveto ta1e a decision based on the facts given/ This method

    develops decision ma1ing s1ills/

    LECTURE METHODS

     The lecture method is a traditional and direct method of 

    instruction0 it heavily relies on communication/ The instructor

    organi2es the material and gives it to a group of trainees in

    the form of a tal10 to be the e4ective the lecture must

    motive and create interest among the trainees/ Thus costsand time involved are reduced/ It improves attitudes0 but

    fails to develop the s1ill/ The major limitation of the lecture

    method is that it does not provide for transfer of training

    e4ectively/

    CONFERENCE OR DISCUSSION

    It is a method in training the clerical0 professional and

    supervisory personnel/ This method involves a group of 

    people %ho pose ideas0 e*amine and shares facts ideas anddata0 test assumptions and dra% conclusions0 %hich

    contribute to the improvement of job performance/

    'iscussions as the distinct advantage over the lecture

    method/ In this discussions involves t%o %ay

    communications and hence feedbac1 is provided/ The

    participants feel free to spea1 in small groups/ The success

    of this method depends on the leadership ?ualities of the

    person %ho leads the organi2ation/I)entif%tion o" t#%inin+ nee)$$

    List out the duties and responsibilities or tas1s of the

     job under consideration using job description as a

    guide/

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    List the standards of %or1 performance/

    ompare the actual performance against the standards

    of performance/

    'etermine %hat part of the job is giving employee

    trouble/ In %hich part the employees are going to fail/

    'etermine %hat 1ind of training is needed to overcome

    the specic di5culties/

    De$i+nin+ %n) on)3tin+ t#%inin+ !#o+#%((e$$

    ) circumspect procedure is re?uired for starting the

    design process/ It is similar to that re?uired for overall/

    (ive steps in training programme design$

     The rst step is to use the training strategy that the

    organi2ation and system have settled together for

    overall design of training programmes/

     The second step is to brea1 the general training

    objectives into constitutional parts

    omponent 1no%ledge

    Cnderstanding and s1ill

     The third step is to use the specications of 

    di4erent training methods in order to arriveat the total time and facilities re?uired for

    meeting an objective/

     The fourth step is to decide on the di4erent

    pac1ages in %hich this program could be

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    o4ered and to as1 the organi2ation to select

    one/

    'esigning of training programme is to dovetail detailed

    training events into training se?uences and nally into theshape of the total program pac1age/

    E0%*3%tion o" t#%inin+ !#o+#%((e$

     The specication of the value forms a basis for

    evaluation/ The basis of evaluation and the mode of 

    collection of information necessary for the evaluation should

    be determined at the planning stage/ The process of training

    evaluation has been dened as :any attempts to obtained

    information on the e4ectDs of training performance and to

    assess the value of training in the light of the information

    evaluation leads to controlling and correcting the training

    programme/

    Re%tion$ training programme is evaluated on the basis of 

    the trainees reactions to the usefulness of courage of the

    matter0 depth of the course contents0 method of 

    presentation0 teaching methods etc/

    Le%#in+$ training programmed0 trainers ability and trainee

    ability are evaluated on the basis of ?uantity of the content

    learned and time in %hich it is learned and the learners

    ability to use or apply the content be learned/

     Jo> >e'%0io#$ the evaluation includes the manner and

    e*tent to %hich the trainee has applied to his job/

    O#+%ni%tion:$ this evaluation measures the use of training/

    Learning and change on the job behavior of the department

    or organi2ation in the form of increased productivity0 ?uality0

    morale0 sales turnover etc/

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    U*ti(%te 0%*3e$ it is the measurement of the ultimate

    result of the contributions of the training programme to the

    company goals li1e survival0 gro%th0 protability etc/0 and

    the individual goals li1e development of personality and

    social goals li1e ma*imi2ing social benets/

    E0%*3%tion o" t#%inin+ eeti0ene$$$

     There are t%o types of evaluation of training

    P%#tii!%nt e0%*3%tion

    Inte#n%* !#o+#%((e$$ after completion of the

    programmes0 the organi2ing manager as1s for feedbac1

    regarding programmes to the participants this also includesthe e4ectiveness of the faculty physically arrangement0

    content of material and course design and the e*tent of 

    fulllment of objectives in the evaluation form/

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    after completion of training and rated on his actual job

    performance and record the job improvements recorded/

    P#e-!o$t t#%inin+ !e#"o#(%ne ,it' ont#o* +#o3!$ this

    is the must sophisticated evaluative approach0 under thismethod0 t%o groups are established and evaluated on the

    actual job performance/ #ember of the control group %or1

    on the job 0 but do not undergo instruction/ The t%o group3s

    performance is evaluated/ If the training is really0 e4ective

    the e*perimental groups3 performance %ill have to be

    improved/

    Eeti0ene$$ o" t#%inin+

    )nalysis of the completed post programme evaluation

    that %hether0 further training is re?uired or %hether there

    e*ists a need to revie% the same programme is carried out

    in order to determine %hether trainings inputs are re?uired

    the department manager reveals the performance of the

    e*ecutives after the training programmes/ The training

    department %ill collect the details of e4ectiveness of the

    training after si* month from the date of imparting the

    training this is also done by department head and his

    analysis and gives the percentage of e4ectiveness of trainee

    and re?uirements of further training on the same subject/

     Training department %ill follo% the advices of the concerned

    department head recommendation/

    Fee)>% 

     Training evaluation information should be provided to

    the trainer and instructors0 trainees and all other parties

    concerned for control0 correction and improvement of 

    trainees activities/ (urther0 the training evaluator should

    follo% it up to ensure implementation of the evaluation

    report at every stage

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    TRAINING PROGRAMMES IN GENTING LANCO

    COMPANY

    INTRODUCTION

     Training and development in an attempt to improve the

    current and future employee performance it is organi2ed

    procedure by %hich employees %ill learn 1no%ledge s1ills

    and attitudes for a job purpose/

    TRAINING AND DEVELOPMENT NEED

    Standard performance Q)ctual performance/

     The department head %ill raise a note of approval tothe !eneral #anager through the nance commercial and

    administration manager regarding certain essential

    contribution on the organi2ation but also %ith the follo%ing

    aspects$

    &J Increase morale of employee-J Employee e5ciency.J ,etter human relations

    9J Reduced supervisionAJ Increase organi2ational viability and 8e*ibility/

    TRAINING PROCEDURE

    PURPOSE

     To ensure that all employees are ade?uately trained to

    enable them to perform their duties in the most competent

    and e4ective %ay to identify future re?uirements to maintain

    and improve standards and to prepare and develop sta4 for

    higher positions or other duties at the same level/

    SCOPE

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     This procedure applies to all employees at !enting

    Lanco Po%er IndiaJ Private Limited/

    &J Employees e5ciency-J ,etter human relations.J Reduced supervision9J Increase organi2ational viability and 8e*ibility/

    RESONSIBILITY 

     The Sr/#anager$nance0 commercial and administration

    is responsible for continuous improvement of this procedure/

    PROCEDURE

    Specied positions is the po%er station organi2ation %ill

    have an identied and agreed set of basic training modules

    that must be completed prior to or during the initial stages

    of appointment/Trianing consists of formal and informal

    elements and ongoing assessments conrm the e5ciency of 

    training received/

    TRAINING PLAN

     The training plan is a compilation of all training needs

    identied by each supervisor and department manger during

    year$end appraisals the training plan %ill be submitted to the

    nance commercial and administration department after the

    annual appraisal refer to comes for the training plan or

    training schedule/

     The training plan %ill identify training needs of 

    continuous improvement training may be both internal and

    e*ternal and include informal on the job training/

    )t periodic intervals assessments %ill be carried out to

    chec1 progress against plans training records maintained by

    nancial commercial and administration department include

    training and seminars attended from previous companies

    training received from !enting Lanco Po%er Private ltd and

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    include future re?uirements for individual sta4 format of 

    training and seminars attended form previous company is

    giving at R$G&/

    In number training %as identied during annualappraisal or number training plan is submitted to nancial

    commercial and administration department after the annual

    appraisals0 the procedure %ill be the same as in SE$D/D/

    ON THE JOB TRAINING

    (or many site positions on$the job training is an

    essential element to complement the format training

    modules identied covering areas of re?uired 1no%ledge

    complement the formal training/ The department manager

    %ill be responsible for directing0 training and assessing

    progress and recommending acceptance of levels achieved/

    FUTURE REKUIREMENTS

    'uring the annual sta4 appraisal each employees

    retaining or future training re?uirements %ill be agreed by

    the supervision and conrmed by the sr/manager nancial

    commercial and administration such needs %ill be

    considerate into the training plan/

    KUALIFICATIONS

    In deciding training needs to prepare sta4 for

    progression0 their ?ualications and e*perience %ill be

    revie%ed to decide if they are su5cient or %hether further

    formal education is re?uired for entry on to further training/

    PO.ER STATION MODUELS

     The training modules at !enting Lanco Po%er Private

    Limited!IPILJ Lanco =ondapalli Po%er Plant consists of the

    follo%ing

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    &J(unction related training in the areas of operation

    maintenance0 materials nance and administration and

    information technology this training is essentially provided to

    the employees based the training needs identied an

    appropriate courseNprograme is recommended by thedepartment manager %hile the performance assessment is

    done/

    -J(ire ghting safety and occupational health related training

    all the employees of !IPIL and the contractor %or1ers etc/0

    are covered for this program/ This training is an ongoing0 on

    the site course conducted by the manager safety re and

    technical services %ithN%ithout assistance of outside faculty/

    .J#anagement development programs$These are considered

    on a case to case basis %ith the recommendation of the

    department manager and by the approval of the general

    manager/

    9Jomputer literacy programs$The training courses related to

    computer literacy are provided progressively to cover

    respective employees of !LPIPL/

    AJStatutory re?uirements related training any mandatory

    certications re?uired of sta4 operating the po%er station

    and related %or1s0 appropriate training is provided to the

    sta4 for fullling the re?uirements/

    DJThe nancial commercial and administration department

    compile the information and appropriately approach the

    concerned agency for providing the re?uired training on

    receipt of the information of training programNplan form

    agency the individuals is nominated for the training %ith the

    due recommendation of the department manager and by the

    approval of the general manager format of the training

    re?uest given is R$-G/

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    FJ=eeping in vie% the cost consideration and the budget

    availability0 training venue %ill be normally located on site

    ho%ever for e*ternal training residential programs refer to

    ;&$G& +SPN)'NG& for a clear guideline on travel for

    employees %ho %ill attend trainingNseminars/

    IMPLEMENT TRAINING

    (or onsite programs0 the departments %ill raise a note

    of approval to the general manager through the Sr/manager$

    nancial commercial and administration regarding certain

    essential programs0 %hich %ill enrich the individual not only

    in his contribution to the organi2ation0 but also %ith the

    follo%ing aspects$

    &J Increase morale of employee

    -J Employee e5ciency

    .J ,etter human relations

    9J Reduced supervision

    AJ Increase organi2ational viability and 8e*ibility

    !LPIPL is providing facilities to its faculty trainers %ho are

    coming to the site depending on case$to case basis li1e

    transportation0 accommodations as per approval by the

    general manager and are arranged by the assistant

    communication o5cer/

    TRAINING FACILITY 

    ) training area consisting of lecture rooms facilities etc%ill be provided on site !LPIPL %ill have a %ill e?uipped

    training room %ith facilities li1e O"P projector0 video$sho%/

    ;hile boards0 sho%$charts etc/0 in the administration

    buildingNtraining shall to conduct training seminars rst aid

    session etc/0 further more a %ell re?uired training room %ill

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    be maintained in the re station for the continuous training

    and development %hich is re?uired more in the plant/

    TRAINES DETAILS

     To ascertain the bac1ground and level of 1no%ledge of the training of follo%ing information %ill be made available

    to the trainers $

    &J 7ob position-J )cademic levels.J 6umbers and e*perience9J Training attainments re?uiredAJ (eed bac1 and assessments/

    FEED BAC EVALUATION

    It is di5cult to measure the e5cacy of training because

    of its abstract nature and long$herm on the trainees and the

    organi2ation ho% ever it can be evaluated in various

    methods li1e$

    &J Training objectivessetting goalsJ-J Evaluation criteriameeting its objectivesJ.J ollection of infrastructuredata ban1J9J )nalysisimmediate impact after training results of 

    their trainingJ

    RETENTION OF TRAINING PLANS AND RECORDS

     Training plan shall be retained for a period of D years/

     Training records of the individuals sta4 shall be retained for a

    period of - years after0 leaving the company process 8o%sheet for training po%er station sta4 is attached in the

    appendi* for reference/

    REFERENCE

     Travel ;&$G& +SPN)'NG& process 8o% sheet appendi* )

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    RECORDS

     Training and seminars record from previous company

    &J Training re?uest from R$G-

    -J Training attendance record R$G..J Training evaluation form R$G9

     Training planNtraining schedules$refer to common certicate

    of attendance$refer to the personnel training le in

    document control centre/

    (eedbac1s of s1ill development of s1ill development program

    refer to personnel training le in document control centre/

    TRAINING AND DEVLOPMENT Training methods of genting lanco po%er pvt ltd

    &J Over seas training-J E*ternal training.J In house training

    OVER SEAS TRAINING

    )ll administrative co$ordination %ith regard to overseastraining %ill be carried out by corporate "R department for

    training purpose e*ecutive are sent to the follo%ing

    countries$

    &J )CSTR)LI)-J E6!L)6'.J #)L)BSI)9J SI6!)POREAJ CS)

    ETERNAL TRAINING

    ,ased on approval the coordinators of "R department

    %ill initiate action %ith training agency institution and

    conformation %ill be the responsibility "R department/

    DF

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    LIST OF TRAINING INSTITUTIONS

    S/6O TITLE PL)E

    & Indian Institute of management

    ,angalore

    - Indian Institute of management

    alcutta

    . #anagement development Institute

    !urgoan

    9 )dministrative sta4 ollege of India

    "yderabad

    A Engineering sta4 college of India

    "yderabad

    D Po%er management of Institute6oida'elhiJ

    F )lstom ltd 6oida

    H 6ational center for technology

    #umbai

    'evelopment

    K 6ational safety council#umbai

    &G Loss prevention association of India

    "yderabad

    DH

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    && S=( ,earings ltd

    #umbai

    &- Stony arter onsultancy services

    #umbai

    &. St/ 7ohn )mbulance

    "yderabad

    IN HOUSE TRAINING

    In respect of in house training "R department %ill

    initiate necessary action and co$ordination %ith faculty and

    conducting of programmed %ill be under ta1en by "R

    department/

    TRAINING PROGRAMMES

    TRAINING PROGRAMMES FOR YEAR ?==?

    K/&/- O># practices for combined cycle gas po%erplant/

    -9$G&$G- (irst aid

    GH$G-$G- ;or1 shop on ESI Scheme

    &-$G-$G- (irst )id Training

    &H$G-$G- (inancial management for corporate accounts

    GD$G.$G- Electrical safety

    -A$G9$G- Po%er system protection

    G.$GA$G- onned space entry and permit to %or1s

    &&$&&$G- O># practices for conned cycle gas po%er

    project

    -K$&&$G- ooling %ater treatment

    &G$&-$G- Environmental legislation

    DK

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    TRAINING PROGRAMMES FOR YEAR ?==@

    -K/9/. Reliability maintenanceGA$GA$G. Series KGPL maintenance

    &9/A/. IO6 hromatography&F/A/. (irst )id training-F/D/. E5cient treatment9/H/. @ibration technology--/K/. (irst )id trainingH/&G/. Energy$audit$e4ective tool for energy

    management&9/&G/. ISO KGG& Transition training-&$&G$G. ISO KGG& Internal auditor training

    &G$&-$G. Safety0 security health environment Lanco

    &D$&-$G. ISO HGG& O"S)SJ )%areness training

    &H$&-$G. 6ational seminar on Lanco in compressed air

    system

    &H$&-$G. Improvising plant asset management

    &K$&-$G. =no%ing self 

    TRAINING PROGRAMS FOR YEAR ?==8-=

    &J )dvanced nancial reporting.%La)o"r a! i!"strial ho"rs.J !eneral management9J Public spea1ing and presentation s1illsAJ Electrical protectionDJ #aterial accounting and corresponding %ith suppliers

    FJ Personality developmentHJ #ar1s vs/ control

    TRAINING PROGRAM FOR ?==

     TBPE TR)I6I6! )TTE6'E'

    FG

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     TE"6I)L Energy audit tool for cast reduction

     TE"6I)L Lead auditors course on health and

    safety management

     TE"6I)L E*ecutive developm