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1 December 2011

Prof Sattar BawanyStrategic AdvisorIPMA ASIA PACIFIC259 Tampines CentralSingapore 915209

Dear Prof Bawany

FACILITATION OF 2-DAY'HIGH PERFORMANCE TEADERSHIP'WORKSHOP ON 5 TO 5 OCTOBER 2O1O

From the beginning, the fellow participants and I expected to gain from the experience, but never didwe anticipate the tremendous amount of insight, knowledge, and practical tools that my seniorleadership team and I learned.

There is no doubt in my mind that this leadership development program would not have been assuccessful without the benefit of your excellent facilitation and delivery skills. our leadership team werea bit hesitant at the initial mention of "consultants," but they soon discovered that you did not tell uswhat to do; rather they led our senior leadership team and me through a process of learning andanalysis, helping us to develop a sense of self-awareness in each of us.

Most importantly, as a results of the impactful program content (and the accompanying knowledge andskills) on Emotional Intelligence, Effective communication styles and the GRow Managerial coachingModel, we have learned how to effectively lead, develop, and coach our people and ensure that ourworkforce is aligned with the company,s core value.

I would whole-heartedly recommend IPMA and yourself to any company who is serious aboutstrengthening their leadership bench strength and is willing to be introspective, honest, and open-minded about i t in the process.

Warmest regards

Desmond ChanManaging DirectorMenlo Worldwide Logistics, South Asia