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© Corporate Training Material www.corporatetrainingmaterials.com Office Health and Safety Sample Corporate Training Materials All of our training products are fully customizable and are perfect for one day and half day workshops. You can easily update or insert your own content to make the training more relevant to participants. Our material is completely customizable and is backed up by a 90 day 100% no questions asked money back guarantee! With our training courseware you are able to: Add your name and logo (and remove ours). Add your own content to make the training more relevant to your clients (i.e. using examples and case studies from within your organization or city) Train unlimited users within your organization. No Annual Renewal Fees Download training material on your time from our secure servers United States International 73 Greentree Drive, Box #68 143 Dalhousie Street, New Glasgow, NS Dover, Delaware 19904 Canada, B2H 5X2 Toll-free:1-877-610-3660 Phone: 001-902-695-3660 Fax: 1-877-610-3661 Fax: 001-902-695-3661 [email protected] [email protected] Any technical issues or questions can be addressed by our support team [email protected] Our Product Catalog contains our entire library of available and upcoming courses. Please follow this link: http://corporatetrainingmaterials.com/product_catalog.pdf Review our License Agreement to answer any licensing questions you may have. Please follow this link: http://corporatetrainingmaterials.com/license_agreement.pdf

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© Corporate Training Material www.corporatetrainingmaterials.com

Office Health and Safety

Sample

Corporate Training Materials

All of our training products are fully customizable and are perfect for one day and half day workshops.

You can easily update or insert your own content to make the training more relevant to participants.

Our material is completely customizable and is backed up by a 90 day 100% no questions asked money

back guarantee!

With our training courseware you are able to:

Add your name and logo (and remove ours).

Add your own content to make the training more relevant to your clients (i.e. using examples

and case studies from within your organization or city)

Train unlimited users within your organization.

No Annual Renewal Fees

Download training material on your time from our secure servers

United States International

73 Greentree Drive, Box #68 143 Dalhousie Street, New Glasgow, NS

Dover, Delaware 19904 Canada, B2H 5X2

Toll-free:1-877-610-3660 Phone: 001-902-695-3660

Fax: 1-877-610-3661 Fax: 001-902-695-3661

[email protected] [email protected]

Any technical issues or questions can be addressed by our support team

[email protected]

Our Product Catalog contains our entire library of available and upcoming courses. Please

follow this link: http://corporatetrainingmaterials.com/product_catalog.pdf

Review our License Agreement to answer any licensing questions you may have. Please follow

this link: http://corporatetrainingmaterials.com/license_agreement.pdf

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TABLE OF CONTENTS

Preface .............................................................................................................................................. 3

What is Courseware? ................................................................................................................................ 3

How Do I Customize My Course? .............................................................................................................. 3

Materials Required ................................................................................................................................... 5

Maximizing Your Training Power .............................................................................................................. 6

Icebreakers ........................................................................................................................................ 7

Icebreaker: Friends Indeed ........................................................................................................................ 8

Instructor Guide Sample ..................................................................................................................... 9

Sample Module: Common Winter Illnesses I .......................................................................................... 10

Activities ......................................................................................................................................... 18

Quick Reference Sheets .................................................................................................................... 20

Certificate of Completion ................................................................................................................. 22

PowerPoint Sample .......................................................................................................................... 24

Full Course Table of Contents ........................................................................................................... 29

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Preface

What is Courseware?

Welcome to Corporate Training Materials, a completely new training

experience!

Our courseware packages offer you top-quality training materials that

are customizable, user-friendly, educational, and fun. We provide your

materials, materials for the student, PowerPoint slides, and a take-

home reference sheet for the student. You simply need to prepare and

train!

Best of all, our courseware packages are created in Microsoft Office and can be opened using any

version of Word and PowerPoint. (Most other word processing and presentation programs support

these formats, too.) This means that you can customize the content, add your logo, change the color

scheme, and easily print and e-mail training materials.

How Do I Customize My Course?

Customizing your course is easy. To edit text, just click and type as you would with any document. This is

particularly convenient if you want to add customized statistics for your region, special examples for

your participants’ industry, or additional information. You can, of course, also use all of your word

processor’s other features, including text formatting and editing tools (such as cutting and pasting).

To remove modules, simply select the text and press Delete on your keyboard. Then, navigate to the

Table of Contents, right-click, and click Update Field. You may see a dialog box; if so, click “Update entire

table” and press OK.

(You will also want to perform this step if you add modules or move them around.)

If you want to change the way text looks, you can format any piece of text any way you want. However,

to make it easy, we have used styles so that you can update all the text at once.

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If you are using Word 97 to 2003, start by clicking the Format menu followed by Styles and Formatting.

In Word 2007 and 2010 under the Home tab, right-click on your chosen style and click Modify. That will

then produce the Modify Style options window where you can set your preferred style options.

For example, if we wanted to change our Heading 1 style, used for Module Titles, this is what we would

do:

Now, we can change our formatting and it will apply to all the headings in the document.

For more information on making Word work for you, please refer to Word 2007 or 2010 Essentials by

Corporate Training Materials.

Materials Required

All of our courses use flip chart paper and markers extensively. (If you prefer, you can use a whiteboard

or chalkboard instead.)

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We recommend that each participant have a copy of the Training Manual, and that you review each

module before training to ensure you have any special materials required. Worksheets and handouts are

included within a separate activities folder and can be reproduced and used where indicated. If you

would like to save paper, these worksheets are easily transferrable to a flip chart paper format, instead

of having individual worksheets.

We recommend these additional materials for all workshops:

Laptop with projector, for PowerPoint slides

Quick Reference Sheets for students to take home

Timer or watch (separate from your laptop)

Masking tape

Blank paper

Maximizing Your Training Power

We have just one more thing for you before you get started. Our company is built for trainers, by

trainers, so we thought we would share some of our tips with you, to help you create an engaging,

unforgettable experience for your participants.

Make it customized. By tailoring each course to your participants, you will find that your results

will increase a thousand-fold.

o Use examples, case studies, and stories that are relevant to the group.

o Identify whether your participants are strangers or whether they work together. Tailor

your approach appropriately.

o Different people learn in different ways, so use different types of activities to balance it

all out. (For example, some people learn by reading, while others learn by talking about

it, while still others need a hands-on approach. For more information, we suggest

Experiential Learning by David Kolb.)

Make it fun and interactive. Most people do not enjoy sitting and listening to someone else talk

for hours at a time. Make use of the tips in this book and your own experience to keep your

participants engaged. Mix up the activities to include individual work, small group work, large

group discussions, and mini-lectures.

Make it relevant. Participants are much more receptive to learning if they understand why they

are learning it and how they can apply it in their daily lives. Most importantly, they want to

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know how it will benefit them and make their lives easier. Take every opportunity to tie what

you are teaching back to real life.

Keep an open mind. Many trainers find that they learn something each time they teach a

workshop. If you go into a training session with that attitude, you will find that there can be an

amazing two-way flow of information between the trainer and trainees. Enjoy it, learn from it,

and make the most of it in your workshops.

And now, time for the training!

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Icebreakers

Each course is provided with a wide range of interactive Icebreakers. The trainer can utilize an

Icebreaker to help facilitate the beginning of the course, as it helps “break the ice” with the

participants. If the participants are new to each other, an icebreaker is a great way to introduce

everyone to each other. If the participants all know each other it can still help loosen up the

room and begin the training session on positive note. Below you will see one of the icebreakers

that can be utilized from the Icebreakers folder.

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Icebreaker: Friends Indeed

Purpose

Have the participants moving around and help to make introductions to each other.

Materials Required

Name card for each person

Markers

Preparation

Have participants fill out their name card. Then, ask participants to stand in a circle, shoulder to

shoulder. They should place their name card at their feet. Then they can take a step back. You

as the facilitator should take the place in the center of the circle.

Activity

Explain that there is one less place than people in the group, as you are in the middle and will

be participating. You will call out a statement that applies to you, and anyone to whom that

statement applies must find another place in the circle.

Examples:

Friends who have cats at home

Friends who are wearing blue

Friends who don’t like ice cream

The odd person out must stand in the center and make a statement.

The rules:

You cannot move immediately to your left or right, or back to your place.

Let’s be adults: no kicking, punching, body-checking, etc.

Play a few rounds until everyone has had a chance to move around.

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Instructor Guide Sample

On the following pages is a sample module from our Instructor Guide. It provides the instructor

with a copy of the material and a Lesson Plans box.

The key benefit for the trainer is the Lesson Plan box. It provides a standardized set of tools to

assist the instructor train that particular lesson. The Lesson Plan box gives an estimated time to

complete the lesson, any materials that are needed for the lesson, recommended activities, and

additional points to assist in delivering the lessons such as Stories to Share and Delivery Tips.

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Sample Module: Module Two: Common Winter Illnesses (I)

Although many common illnesses can strike any time of the year,

they are typically seen in the winter months. Just because they are

common, doesn’t mean that you have to allow yourself to fall victim

to them. Here is Part 1 of sicknesses you want to be on the look-out

for.

Cold

The common cold is an infection that can be caused by several different viruses (e.g.

rhinovirus, respiratory syncytial virus, and adenovirus). It attacks the upper respiratory

tract, particularly the nose and throat. While it typically lasts a week or two, and is

relatively mild, it is highly contagious and can spread to the point that work

productivity is drastically slowed down or even halted.

Estimated Time 8 minutes

Topic Objective Review the various viruses that cause the common cold.

Topic Summary Cold

Sickness is the vengeance of nature for the

violation of her laws.

Charles Simmons

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Discuss the viruses that cause the common cold.

Materials Required Flipchart/Board

Planning Checklist None

Recommended Activity Have each participant research the viruses that cause the common cold. List

the viruses on the flipchart/board.

Stories to Share Share any personal, relevant stories.

Delivery Tips Encourage everyone to participate.

Review Questions How long does the common cold generally last?

Cold Sores

These are small blisters that appear on the lips or around the mouth. They are

likely the result of the herpes simplex virus strain HSV-1. Although cold sores can

come from a herpes virus strain, that does not mean the individual is necessarily

a carrier of the Genital Herpes STD. Cold sores, also known as fever blisters,

usually go away on their own in 7 to 10 days, but can still be passed from person-

to-person, with direct contact.

Estimated Time 7 minutes

Topic Objective Understand cold sores.

Topic Summary

Cold Sores

Discuss cold sores and what causes them, how long they last, as well as how

contagious they are.

Materials Required None

Planning Checklist None.

Recommended Activity As a group, discuss what each person “knows” about cold sores. Discuss

whether you think these ideas are myth or fact, and why.

Stories to Share Share any personal, relevant stories.

Delivery Tips Encourage everyone to participate.

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Review Questions What herpes strain causes cold sores?

Influenza

Influenza is commonly called the flu. It too is caused by a virus, and infects the

nose, throat, and lungs. For many people, the flu can resolve on its own within a

couple of weeks. For others, such as those with weakened immune systems,

pregnant women, children under the age of 5, and adults over the age of 65,

complications of the flu can be fatal.

Estimated Time 8 minutes

Topic Objective Review Influenza.

Topic Summary Influenza

Discuss Influenza.

Materials Required Flipchart/Board

Planning Checklist None.

Recommended Activity

As a group, discuss risk factors other than the ones listed in this lesson that

can increase the likelihood of someone suffering from deadly complications

of the flu. List these risk factors on the flipchart/board.

Stories to Share Share any personal, relevant stories.

Delivery Tips Encourage everyone to participate.

Review Questions What does the flu infect?

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Pneumonia

This illness specifically affects the alveoli of one or both lungs, which makes it

difficult to breathe. Pneumonia can be caused by a virus, but it can also be

caused by bacteria and fungi. Persons with viral and bacterial pneumonia are

contagious, but fungal pneumonia is not spread from person-to-person. It is

important to note that fungal pneumonia is less common than viral and bacterial

pneumonia.

It is common for pneumonia to last two weeks. It can be even longer for those who have other chronic

conditions, are very young, or part of the elderly population. Even those who are otherwise healthy can

experience after-effects of pneumonia for up to a month or so.

Estimated Time 7 minutes

Topic Objective Review pneumonia.

Topic Summary Pneumonia

Discuss pneumonia.

Materials Required Flipchart/board, marker

Planning Checklist None

Recommended Activity

Have participants perform brief research on the similarities and differences

of viral, bacterial, and fungal pneumonia. As a group, discuss and write some

of these points on the flipchart/board?

Stories to Share Share any personal, relevant stories.

Delivery Tips Encourage everyone to participate.

Review Questions Can individuals still be affected after the pneumonia has cleared from the

lung(s)?

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Case Study

Cindy in HR noticed each winter, many employees call in sick with illnesses that

seem to be pretty common. She decided to put together a handbook of some of

the most common sicknesses that she sees in the workplace, so others can be on

the look-out for them. Once she distributed the handbook, she realized not many

employees were interested in reading it. She met with Beverly, another employee

in HR to get her take on why the handbook did not go over so well. Beverly said

the illnesses mentioned were not really as common as Cindy thought, and recommended that she redo

the handbook, talking about colds, cold sores, the flu, and pneumonia. Once she did, almost 100% of

employees read the handbook, and asked follow-up questions.

Estimated Time 6 minutes

Topic Objective Outline the Common Winter Illnesses I case study.

Topic Summary Case Study

Discuss some of the most common illnesses seen during winter.

Materials Required None

Planning Checklist None

Recommended Activity Discuss the outcome of the case study.

Stories to Share Share any personal, relevant stories.

Delivery Tips Encourage everyone to participate.

Review Questions Why did the handbook not go over so well the first time?

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Module Two: Review Questions

1. Which of these is NOT mentioned as a virus that can cause the common cold?

a) Astrovirus

b) Rhinovirus

c) Respiratory syncytial virus

d) Adenovirus

Astrovirus causes illnesses related to diarrhea.

2. How long does the common cold usually last?

a) 5 to 7 days

b) 1 to 2 weeks

c) 2 to 3 weeks

d) 1 month

This is typically a mild illness in terms of symptoms, and typically runs its course through the

body in 1 to 2 weeks.

3. Cold sores are typically caused by:

a) HSV-4

b) HSV-3

c) HSV-2

d) HSV-1

The two HSV (herpes simplex virus) strains are HSV-1 and HSV-2. Strain 1 is typically associated

with cold sores, while Strain 2 is typically associated with genital herpes.

4. What is another name for cold sores?

a) Canker sores

b) Thrush

c) Fever blisters

d) Leukoplakia

Canker sores usually occur on the inside of the mouth, while the cold sores are on the outside of the mouth. Leukoplakia is a patch that’s white or gray in color and appears on the inside of the mouth. Thrush creates red and white patches that are due to a fungal infection.

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5. Cold sores usually last how long?

a) 3 to 5 days

b) 5 to 7 days

c) 7 to 10 days

d) 10 to 14 days

During the 7 to 10-day period, cold sores can be contagious, with direct, person-to-person

contact.

6. Influenza is caused by which of the following?

a) Bacteria

b) Fungus

c) Virus

d) Bacteria, fungus, or virus

The virus infects the nose, throat, and lungs.

7. Complications from the flu can affect anyone, but they are least likely to occur in:

a) A 3-year-old child

b) A 40-year-old man

c) A pregnant woman

d) A man with a weakened immune system

For individuals such as those with weakened immune systems, pregnant women, children under

the age of 5, and adults over the age of 65, complications of the flu can be fatal.

8. What does pneumonia attack?

a) One lung

b) Both lungs

c) Both lungs and the stomach

d) One or both lungs

One can suffer from pneumonia (one lung) or double pneumonia (both lungs).

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9. Pneumonia can be caused by what?

a) Virus or bacteria

b) Bacteria or fungus

c) Virus, bacteria, or fungus

d) Fungus or virus

Pneumonia can be caused by a virus, bacteria, or fungus. However, it is most commonly an

infection due to virus and bacteria.

10. Bob has pneumonia caused by a fungus. Which of the following is true?

a) He is not contagious.

b) He is only contagious if he kisses someone.

c) He is contagious for the first two days, then becomes non-contagious.

d) He is not contagious for the first two days, then becomes contagious.

Pneumonia caused by a virus or bacteria is contagious, while fungal pneumonia is not

contagious.

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Activities

During the facilitation of a lesson Worksheet or Handout may be utilized to help present the

material. If a lesson calls for a Worksheet or Handout it will be listed in the Lesson Plan box

under Materials Required. The trainer can then utilize the Activities folder for the

corresponding material and then provide it to the participants. They are all on separate Word

documents, and are easily edited and customized.

Below you will see the Worksheets or Handouts that are utilized during the training of the

above lesson. They are located in the Activities folder and can be easily printed and edited for

the participants.

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Sample Worksheet: Dusting

Use the lines below and draft tips to consider when dusting, to ensure that the dusting is effectively

done.

1.___________________________________________________________________________________

2.___________________________________________________________________________________

3.___________________________________________________________________________________

4.___________________________________________________________________________________

5.___________________________________________________________________________________

Quick Reference Sheets

Below is an example of our Quick Reference Sheets. They are used to provide the participants

with a quick way to reference the material after the course has been completed. They can be

customized by the trainer to provide the material deemed the most important. They are a way

the participants can look back and reference the material at a later date.

They are also very useful as a take-away from the workshop when branded. When a participant

leaves with a Quick Reference Sheet it provides a great way to promote future business.

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Offer Paid Sick Days

When an epidemic breaks out in the

workplace, the company wants to do

everything it can to make the hurdle as

painless as possible. Some employees have

paid time off from the general benefits

package, and would gladly stay home in order

to recover. Others may not have the time and

cannot afford to go without pay. What should

the company do? Although it is not required

by law, it shows goodwill for a company to

allow employees to miss work due to this

extenuating circumstance, and not miss pay.

Employees may be required to provide a note

from their doctor, stating that they have been

diagnosed with a highly contagious illness.

How many days they will be paid is up to the

company, but as a guide, they should pay the

amount of days that according to the CDC, the

employee is likely contagious.

Disinfecting Surfaces

Regularly cleaning surfaces with a chemical such as bleach is an easy

and cost-effective way to prevent the spread of germs. Use the

instructions on the product you are using to properly disinfect.

Disinfecting surfaces should be a daily practice, but during the peak

of illnesses such as the cold and flu, these efforts should be done

more frequently. This may go without saying, but after disinfecting,

be sure to thoroughly wash your hands with soap and water.

Some items that should be disinfected are:

Phone

Desk

Computer

Keyboard

Pen holder

Door knobs

Restrooms (toilet flusher, stall door handle, faucets)

Break rooms (tables, sinks, counters, refrigerator, other

appliances, trash cans)

Communicate ERP

Conduct a training for all employees so you can thoroughly explain what’s in the ERP, as well as allow for

questions, suggestions, and feedback. Once the training is complete, require employees to sign a form

that states they understand and will follow the policy. Human Resources and/or the employee’s

supervisor should have an electronic and hard copy. The employee should also be provided with a copy.

When conducting the training:

Set an approachable, but authoritative tone

Be clear

Be succinct

Provide multiple learning channels (i.e. individual or small group [in-person] and online.

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Certificate of Completion

Every course comes with a Certificate of Completion where the participants can be recognized

for completing the course. It provides a record of their attendance and to be recognized for

their participation in the workshop.

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PowerPoint Sample

Below you will find the PowerPoint sample. The slides are based on and created from the Instructor Guide.

PowerPoint slides are a great tool to use during the facilitation of the material; they help to focus on the

important points of information presented during the training.

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© Corporate Training Material www.corporatetrainingmaterials.com

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© Corporate Training Material www.corporatetrainingmaterials.com

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Full Course Table of Contents

Module One: Getting Started ........................................................................................................... 11

Housekeeping Items ................................................................................................................................ 11

The Parking Lot ....................................................................................................................................... 12

Workshop Objectives .............................................................................................................................. 12

Module Two: Common Winter Illnesses (I) ....................................................................................... 13

Cold ......................................................................................................................................................... 13

Cold Sores ............................................................................................................................................... 14

Influenza ................................................................................................................................................. 15

Pneumonia .............................................................................................................................................. 16

Case Study ............................................................................................................................................... 17

Module Two: Review Questions .............................................................................................................. 18

Module Three: Common Winter Illnesses (II) .................................................................................... 21

Conjunctivitis........................................................................................................................................... 21

Sore Throat ............................................................................................................................................. 22

Strep Throat ............................................................................................................................................ 23

Norovirus / Viral Gastroenteritis............................................................................................................. 24

Case Study ............................................................................................................................................... 25

Module Three: Review Questions ........................................................................................................... 26

Module Four: Cold / Cold Sores ........................................................................................................ 29

How It Spreads ........................................................................................................................................ 29

Symptoms ............................................................................................................................................... 30

Treatment ............................................................................................................................................... 31

Prevention ............................................................................................................................................... 33

Case Study ............................................................................................................................................... 34

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Module Four: Review Questions ............................................................................................................. 35

Module Five: Influenza ..................................................................................................................... 38

How It Spreads ........................................................................................................................................ 38

Symptoms ............................................................................................................................................... 39

Treatment ............................................................................................................................................... 40

Prevention ............................................................................................................................................... 41

Case Study ............................................................................................................................................... 42

Module Five: Review Questions .............................................................................................................. 44

Module Six: Pneumonia ................................................................................................................... 47

How It Spreads ........................................................................................................................................ 47

Symptoms ............................................................................................................................................... 48

Treatment ............................................................................................................................................... 49

Prevention ............................................................................................................................................... 50

Case Study ............................................................................................................................................... 51

Module Six: Review Questions ................................................................................................................ 53

Module Seven: Sore Throat / Strep Throat ........................................................................................ 56

How It Spreads ........................................................................................................................................ 56

Symptoms ............................................................................................................................................... 57

Treatment ............................................................................................................................................... 58

Prevention ............................................................................................................................................... 59

Case Study ............................................................................................................................................... 60

Module Seven: Review Questions ........................................................................................................... 62

Module Eight: Norovirus / Viral Gastroenteritis ................................................................................ 65

How It Spreads ........................................................................................................................................ 65

Symptoms ............................................................................................................................................... 66

Treatment ............................................................................................................................................... 67

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Prevention ............................................................................................................................................... 68

Case Study ............................................................................................................................................... 69

Module Eight: Review Questions ............................................................................................................ 70

Module Nine: Keeping Your Office Clean .......................................................................................... 73

Dusting .................................................................................................................................................... 73

HEPA Filters ............................................................................................................................................. 74

Disinfecting Surfaces ............................................................................................................................... 75

Daily Trash Disposal ................................................................................................................................ 76

Case Study ............................................................................................................................................... 77

Module Nine: Review Questions ............................................................................................................. 78

Module Ten: Stay/Go Home ............................................................................................................. 81

Offer Paid Sick Days ................................................................................................................................ 81

Early Release with Pay ............................................................................................................................ 82

Alternative Work Days ............................................................................................................................ 83

Work from Home .................................................................................................................................... 83

Case Study ............................................................................................................................................... 84

Module Ten: Review Questions............................................................................................................... 86

Module Eleven: Emergency Response Plan (ERP) .............................................................................. 89

Develop An ERP ....................................................................................................................................... 89

Communicate ERP ................................................................................................................................... 92

Evaluate ERP ........................................................................................................................................... 93

Revise ERP ............................................................................................................................................... 94

Case Study ............................................................................................................................................... 94

Module Eleven: Review Questions .......................................................................................................... 96

Module Twelve: Wrapping Up .......................................................................................................... 99

Words from the Wise .............................................................................................................................. 99

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Review of Parking Lot ............................................................................................................................. 99

Lessons Learned .................................................................................................................................... 100

Completion of Action Plans and Evaluations ........................................................................................ 100