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Sample Copy. Not For Distribution.
i
Soft Skill and Personality
Development Hand Book
Sample Copy. Not For Distribution.
ii
Publishing-in-support-of,
EDUCREATION PUBLISHING
RZ 94, Sector - 6, Dwarka, New Delhi - 110075
Shubham Vihar, Mangla, Bilaspur, Chhattisgarh - 495001
Website: www.educreation.in
________________________________________________________________
© Copyright, 2018, Gopa Kumar Menon
All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or
transmitted, in any form by any means, electronic, mechanical, magnetic, optical, chemical,
manual, photocopying, recording or otherwise, without the prior written consent of its writer.
ISBN: 978-1-5457-2330-2
Price: ` 210.00
The opinions/ contents expressed in this book are solely of the authors and do not
represent the opinions/ standings/ thoughts of Educreation or the Editors . The book is
released by using the services of self-publishing house.
Printed in India
Sample Copy. Not For Distribution.
iii
Soft Skill and Personality
Development Hand Book
Gopa Kumar Menon
EDUCREATION PUBLISHING (Since 2011)
www.educreation.in
Sample Copy. Not For Distribution.
iv
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v
Preface
This book dedicated to my Father and Mother who inspired me to
write this book and my friend Mr Shajeev B.U who was professor
in MCA and also an H.O.D of computer application. who
inspired me to write this book. This book is use full for all
professional and students who can benefit from reading this book
and they can use it throughout their life for career enhancement.
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vi
Acknowledgement
I thank my friend for giving me guidance in developing this book.
It was he who advised me, the increasing criticality of soft skill
and personality traits in today’s business world its importance. I
thank Sir Sajeev. B.U who helped me significantly to write this
book.
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vii
Table of Contents
Sr. Contents Page
Introduction 1
1) Personality development: A must for leadership
Introduction
23
2) Soft Skills: demanded by Every Employer
Introduction to soft skill
77
3) Communication Skills: Spoken
English,….Phonetics, Accent, Intonation,
Introduction
80
4) Resume writing : First step Forward Introduction 82
5) Group Discussion: A test of soft Skills
Introduction
86
6) Job Interview: The Gateway to Employment and
Career Enhancement Introduction
90
7) Body Language: Reveals your Inner Self And
personality Introduction
95
8) Enhancing your Writing Skill: Writing skill to
create Impression Introduction
105
9) Fog Index: Guidance for proper writing
Introduction
107
10) Overcome Pitfalls : Avoid Errors Introduction 109
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viii
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Gopa Kumar Menon
1
Introduction
Changing Scenario- Racing Bar
Increased globalization and changing business expectation
employers are looking for different skills. The need is to
collaborate in teams
The Right Personality for the job
At all levels right people are required for a particular job and
skill and personality is must
Resume
A good resume is must for a job
a) Resume :- provides the employer with the knowledge and
skill of the candidate
b) Group Discussion:- Provides knowledge to the interviewer
about the character of the candidate and assessing whether
he or she will fit the company
c) Job Interview- one to one interaction based on his resume
d) Soft Skill for the first job
e) Personality traits and soft Skills
f) Balanced and Consistent Communication
g) Credible coaching
h) Value and Ethics
i) Personality and Soft Skills for Career growth
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Soft Skill and Personality Development Hand Book
2
Personality is concerned with the psychological pattern of an
individual the thoughts, emotions and feelings – that are unique to
a person. In fact, the totality of character attributes and traits of a
person are responsible for molding his personality. These inherent
personality traits and the different soft skills interact with each
other and make a person what he or she is. It helps bring out a
number of intrinsic qualities of a person, which are a must in any
responsible position.
In simple words, personality is a set of qualities that make a
person distinct from another. The word ‘personality’ originates
from the Latin word ‘persona’, which means a mask. The
personality of a person is how he presents himself to the world; it
is how others see him. It has been aptly said:
Personality analysis is thus a methodology for categorizing the
character and behaviour of a person. Personality is made up of
some characteristic pattern of thoughts, feelings and behaviour that
make one person different from others.
Table 1.1 Personality attributes and their characteristics
Individual
Personality attributes
Characteristics
Maturity Wisdom,. Sagacity,
Depth
Achievement-mm
oriented
Performance and goal
Oriented
Intellectual Sharp, intelligent
Emotional Excessive feelings
Energetic Active, agile
Physical attributes Healthy, robust, strong
Material attributes Spendthrifts,
possessive
According to a theory expostulated by Carl Jung (1875 –
1961), a contemporary of Freud, all personal characteristics are a
by-product of two fundamental attitude types: introversion and
extroversion. Extroverts are optimistic, outgoing and confident,
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Gopa Kumar Menon
3
while introverts are averse to going out and facing the world
outside.
Besides introversion and extroversion, different temperaments
of individuals play an important role in determining their
personality Long ago, Greek physician Hippocrates put forward
the theory that the temperament of a person is dependent on certain
fluids (which he calls ‘humor’) present in the human body.
Disproportionate mixtures and increase of any of the humors
causes a change in the human temperament.
According to this categorization, human temperaments have
been classified into four categories:
Sanguine temperament - caused by excess of blood
Melancholic temperament - caused by excess of spleen
Phlegmatic temperament - caused by excess of phlegm
Choleric temperament - caused by excess of bile
Table 1.2 Attributes and temperaments
Attributes Temperaments
Sanguine temperament Optimistic, confident,
hopeful, cheerful
Melancholic.
Temperament
Sad, miserable, gloomy
Phlegmatic.
Temperament
Placid, indifferent,
apathetic
Choleric temperament Angry, irritable, hot
tempered
Through the following three case studies, it will become clear
that personality is a multi-dimensional issue with the following key
characteristics:
One’s personality sends out a signal that others read.
Consciously different personalities can be powerful
There is no ‘one right personality’; it differs by role.
1.3 Personality Analysis
Personality is determined by a number of factors. Of these,
genetics and / or heredity as well as environment play an important
role. Personality is shaped not only by heredity but also by
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