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Vice President of Western Digital –Thailand / Malaysia Co-chairman of The World Association for Cooperative Education
President of Electronic & Computer Employers’ Association
Sampan Silapanad
How do we look to resource providers?
How do customers see us?
Are we productive and effective?
How do our employees feel?
Cost Services Quality Delivery Technology People
Department A
Department B
Department C
Department D
Source: www.ntis.gov
VISION & STRATEGIC PLANNING LEADERSHIP
CHANGE MANAGEMENT & IMPLEMENTATION
CUSTOMERS EMPLOYEE
COMMITMENT
PERFORMANCE MEASURES
EMPLOYEE COMPETENCE
Source: www.ntis.gov
VISION & STRATEGIC PLANNING LEADERSHIP
CHANGE MANAGEMENT & IMPLEMENTATION
CUSTOMERS EMPLOYEE
COMMITMENT
PERFORMANCE MEASURES
EMPLOYEE COMPETENCE
Supportive Co-Workers
Job and Career Satisfaction
High Performing Workforce
Productive & Profitable Organization
Source: www.talentkeepers.com/engagement.jsp
