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Page 1: Sam Pan Resume - ECM

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Sam Pan Cell: 403.805.8868 · Email: [email protected] · LinkedIn: https://ca.linkedin.com/in/pansam

ECM Developer on Content Server & SharePoint

PROFILE

5 years ECM Developer on Livelink and SharePoint for business process automation and enterprise content

10+ years .NET, C#, SQL and Web development background in finance, oil and gas industries

Key strengths include excellent analysis skill to automate end-to-end process; effective development on workflows, web services, integration and reports; good understanding of best practice on enterprise content management (ECM) and software development; extensive implementation experience on archiving, reporting, migrating enterprise contents and metadata; and knowledge of Windows systems and architecture

Specializing in ECM architecture, security, functions, and solutions such as content scanning, workflows, records management, classifications and notifications

SKILLSANDCOMPETENCIES

System and Database: Livelink/Content Server, SharePoint, Nintex, Oracle, SQL Server, Windows Server, IIS

Development and Tools: Visual Studio.NET, T-SQL/PL-SQL, Toad, Crystal Reports, WCF, MVC, ASP.NET, C#, VB.NET, Photoshop, HTML, CSS, XML, AJAX, jQuery and JavaScript, Business Intelligence(BI)

Business Analysis: Requirement gathering, process mapping, architecture alignment, security assessment

Methodologies: Agile Development, Unit Test Development, Scrum, SDLC

PROFESSIONALEXPERIENCE

ECM Developer/Administrator - Sanjel Corporation, Calgary(2011 – Present)

Key Responsibilities: Content Server and SharePoint installation, patching, upgrading and administration; Working close to business and BA for process analysis; Reports, workflows and integration development; Content and metadata migration; User groups and folder structure administration; Providing ECM integration solutions for business applications and process.

Developed workflows to automate business document process in both SharePoint Nintex 2013 and Content Server 10; administrated SharePoint team sites, Nintex and Livelink workflow instances, user and groups permissions, and dashboard for BI. Maintained both SharePoint and Content Server environments.

Designed and developed a custom workflow development framework based on Nintex and Content Server workflow Web Services/API resulting in the reduction in workflow delivery times from 2 months to 2 weeks. In addition, new change and maintenance became easier than ever. Framework has been successfully used to deliver numerous workflow solutions for Legal, HR, IS, Supply Chain, Accounting & Finance, Manufacturing and Engineering departments.

Developed custom integration services to enable seamless document exchange between Microsoft Dynamics AX and PeopleSoft utilizing Content Server as a central document repository.

Delivered a corporate document control solution for managing key documentation such as policies, procedures, and forms. Key components include a custom UI portal to search and retrieve documents, and a workflow for

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managing document review, approval, update, and archiving. Workflow was developed on the framework that I developed.

Cleaned up user groups and folder structure. Helped Finance & Accounting, HR and Legal departments create organized folder structure and permission groups, move documents and classify contents.

Successfully executed an upgrade of Livelink 9.7.1 to Content Server 10. Key tasks include Windows and IIS configuration, installation of OpenText software (core, modules, and patches), database verification, content migration (documents, metadata, indexing), and preservation of external integrations (web services, Kofax).

.Net Application Developer - Sanjel Corporation, Calgary(2009 – 2011)

Key Responsibilities: Developing .Net web applications and reports

Developed enterprise applications for Engineering and Accounting in MVC, ASP.NET, C# and jQuery.

Developed API module to enable user upload documents into Livelink within different applications.

.Net Web Developer – Ease Way Consulting Co., Ltd, Vancouver, BC (2007 – 2009)

Key Responsibilities: Providing .NET web solutions for small business

Developed and delivered integration solutions for B2C, such as customer social community for product rating and reviewing, image sharing, media download and online store.

System Analyst - Lion Travel Service Co., Ltd, Richmond, BC (2005 – 2007)

Key Responsibilities: Developing and maintaining company web sites; Posting contents and images

Developed and maintained company web sites for B2B and B2C that allows business partners and tourist to rate and comment on tours and itineraries.

Developed WCF services and API to integrate business partners like hotel and flight booking system.

Application Developer - Industry and Commerce Bank of China, Guilin, China (1995 – 2000, 2001 - 2005)

Key Responsibilities: Building distributed client-server applications and maintained Lotus Notes for ECM.

Developed desktop and client-server applications for accounting and finance requirements.

Administrated folder structure, user groups and permissions on Lotus Notes.

Provided training, troubleshooting, and technical support for Windows and UNIX.

EDUCATION

SharePoint 2013 Administrator Workshop – Microsoft, 2013

Content Server Administrator, Certification, Diploma – OpenText, 2012

Programmer Analyst & Internet Solution Developer, Diploma – CDI College, BC, 2001

Enterprise Document Management & Lotus Notes – IBM, China, 1999

Information Management, Bachelor Degree - Jiaotong University, Xi'an, China, 1995