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Sam Pan Cell: 403.805.8868 · Email: mr.sampan@gmail.com · LinkedIn: https://ca.linkedin.com/in/pansam

Content Server Developer / Function Analyzer

PROFILE

5 years Livelink Developer for business process automation, integration and enterprise content

10+ years .NET, C#, SQL and Web development background in finance, oil and gas industries

Key strengths include excellent analysis skill to automate end-to-end process; effective development on workflows, web services, integration and reports; good understanding of best practice on enterprise content management (ECM) and software development; extensive implementation experience on archiving, reporting, migrating enterprise contents and metadata; and knowledge of Windows systems and architecture

Specializing in ECM architecture, security, and solutions such as content scanning, workflows, records management and notifications

SKILLSANDCOMPETENCIES

System and Database: Livelink/Content Server, SharePoint, Oracle, SQL Server, Windows Server, IIS

Development and Tools: Visual Studio.NET, T-SQL/PL-SQL, Toad, Crystal Reports, WCF, MVC, ASP.NET, C#, VB.NET, HTML, CSS, XML, AJAX, jQuery and JavaScript, Business Intelligence(BI), Team Foundation Server

Business Analysis: Requirement gathering, process mapping, architecture alignment, security assessment

Methodologies: Agile Development, Unit Test Development, Scrum, SDLC

PROFESSIONALEXPERIENCE

Livelink Developer/Administrator - Sanjel Corporation, Calgary（2011 – Present）

Key Responsibilities: ECM system patching, upgrading and administration, reports, workflows and integration development, documents and metadata migration, user groups administration, and providing application and integration solutions for business process automation and records management.

Designed and developed a custom OpenText workflow development framework resulting in the reduction in workflow delivery times from 2 months to 2 weeks. In addition, new change and maintenance became easier than ever. Framework has been successfully used to deliver numerous workflow solutions for Legal, HR, IS, Supply Chain, Accounting & Finance, Manufacturing and Engineering departments.

Developed custom integration services to enable seamless document exchange between Microsoft Dynamics AX and PeopleSoft utilizing OpenText Content Server as a central document repository.

Delivered a corporate document control solution for managing key documentation for the Canadian and US business units such as policies, procedures, and forms. Key components include a custom UI portal to search and retrieve documents, and various workflows for managing document review, approval, and archiving. Workflows were developed on the custom framework that I developed.

Successfully executed an upgrade of Livelink 9.7.1 to Content Server 10. Key tasks include Windows and IIS configuration, installation of OpenText software (core, modules, and patches), database verification, content migration (documents, metadata, indexing), and preservation of external integrations (web services, Kofax).

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Application Developer - Sanjel Corporation, Calgary（2009 – 2011）

Key Responsibilities: Developing .Net web applications and reports

Developed enterprise applications for Engineering and Accounting in MVC, ASP.NET, C# and jQuery.

Developed API module to enable user upload documents into Livelink within different applications.

.Net Developer – Ease Way Consulting Co., Ltd, Vancouver, BC （2007 – 2009）

Key Responsibilities: Providing .NET solutions for small business

Developed and delivered integration solutions for B2C, such as customer social community for product rating and reviewing, image sharing, media download and online store.

System Analyst - Lion Travel Service Co., Ltd, Richmond, BC (2005 – 2007)

Key Responsibilities: Developing company web sites

Developed and maintained company web sites for B2B and B2C that allows business partners and tourist to rate and comment on tours and itineraries.

Developed WCF services and API to integrate business partners like hotel and flight booking system.

Application Developer - Industry and Commerce Bank of China, Guilin, China (1995 – 2000)

Key Responsibilities: Building distributed client-server applications and maintained Lotus Notes for ECM.

Developed desktop and client-server applications for accounting and finance requirements.

Administrated Lotus Notes users, groups and permissions.

Provided training, troubleshooting, and technical support for Windows and UNIX.

EDUCATION

SharePoint 2013 Administrator Workshop – Microsoft, 2013

Content Server Administrator, Certification – OpenText, 2012

Programmer Analyst & Internet Solution Developer, Diploma – CGI College, BC, 2001

Enterprise Document Management & Lotus Notes – IBM, China, 1999

Computer Science, Bachelor - Jiaotong University, Xi'an, China, 1995