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Sakai is Oncourseat
Indiana UniversityImplementation, Migration, and Adoption
June 8, 2005
Sakai is Oncourseat
Indiana UniversityImplementation, Migration, and Adoption
June 8, 2005
Jay Fern, DMA, Academic and Faculty Services, Indiana University
David Goodrum, Director, Teaching and Learning Technology Centers, IU Bloomington
Rob Lowden, Indiana University Group Manager of Online Development, Sakai Tools Team Chair and Open Source Portfolio Project Manager
Rita Pavolka, Assistant Manager, IT Training and Education, Indiana University-Purdue University Indianapolis
Beth Van Gordon, Director, Learning Technology Operations, Indiana University
Jay Fern, DMA, Academic and Faculty Services, Indiana University
David Goodrum, Director, Teaching and Learning Technology Centers, IU Bloomington
Rob Lowden, Indiana University Group Manager of Online Development, Sakai Tools Team Chair and Open Source Portfolio Project Manager
Rita Pavolka, Assistant Manager, IT Training and Education, Indiana University-Purdue University Indianapolis
Beth Van Gordon, Director, Learning Technology Operations, Indiana University
• Indiana University• Oncourse Usage• Support Implementation Team• Timeline and Goals• IU deployment of Sakai, Oncourse CL (Collaboration
and Learning)• Migration and Adoption Strategies for Faculty and
Students• Support and Training• Development Priorities Process• Q & A
• Indiana University• Oncourse Usage• Support Implementation Team• Timeline and Goals• IU deployment of Sakai, Oncourse CL (Collaboration
and Learning)• Migration and Adoption Strategies for Faculty and
Students• Support and Training• Development Priorities Process• Q & A
Overview:Overview:
Courses loaded 22464
Courses active 9483
Usage 42%
Courses loaded 22464
Courses active 9483
Usage 42%
Oncourse Usage Statistics:IU’s original course management system
Oncourse Usage Statistics:IU’s original course management system
Faculty loaded 7053
Faculty logins 5799
Usage 82%
Students loaded 89598
Student logins 79842
Usage 89%
Faculty loaded 7053
Faculty logins 5799
Usage 82%
Students loaded 89598
Student logins 79842
Usage 89%
Spring 2005Spring 2005
Established in Fall 2004 to guide the implementation and adoption of Oncourse CL at IU through:
- Communication
- Training
- Technical Support
- Pedagogical Support
- Leveraging Existing Support Model
Established in Fall 2004 to guide the implementation and adoption of Oncourse CL at IU through:
- Communication
- Training
- Technical Support
- Pedagogical Support
- Leveraging Existing Support Model
Oncourse CL Support Implementation Team:Oncourse CL Support Implementation Team:
Support Stakeholders:
– Support Center– Knowledge Base– Centers for Teaching and Learning– Academic and Faculty Support Services– IT Training and Education– Developers– Communication: End User and Marketing– Research and Academic Computing
Support Stakeholders:
– Support Center– Knowledge Base– Centers for Teaching and Learning– Academic and Faculty Support Services– IT Training and Education– Developers– Communication: End User and Marketing– Research and Academic Computing
Oncourse CL Support Implementation Team:Oncourse CL Support Implementation Team:
Since January 2005:
• Oncourse CL Flash Preview• 60+ Faculty forums, meetings, and information
sessions• 20+ Oncourse CL online feature demos• 210+ online Knowledge Base articles created• 20+ Oncourse CL training sessions conducted
Since January 2005:
• Oncourse CL Flash Preview• 60+ Faculty forums, meetings, and information
sessions• 20+ Oncourse CL online feature demos• 210+ online Knowledge Base articles created• 20+ Oncourse CL training sessions conducted
Support and Implementation Team Activities:Support and Implementation Team Activities:
Current efforts:
• Readiness Survey• Import Export Tool• Support materials for the Knowledge Base• Training• Online Feature Demonstrations
Current efforts:
• Readiness Survey• Import Export Tool• Support materials for the Knowledge Base• Training• Online Feature Demonstrations
Support and Implementation Team Activities:Support and Implementation Team Activities:
original Oncourse
Su/Fall 04 Spring 05 Su/Fall 05 Spring 06 Su/Fall 06
Retired*Historical data available for
two academic years
Oncourse CL
Pilot Period – Limited Release
Fall ’05 courses created in Oncourse CLby default*
Fall ’05 by Web form request only
Oncourse CL Transition
Sakai DevelopmentIndiana, Michigan, Stanford
and MIT
We Are Here – June 2005
CL 1.5 CL 2.0 CL 2.x CL 2.x
*Discussion points
Development Deployment Strategy
• Leverage existing enterprise infrastructure
• Guiding principles
• Oncourse variations matrix document
• System transition period
• Consistent load practices
• Adoption of standing procedures
Migration and Adoption Strategies for Faculty and
Students
Migration and Adoption Strategies for Faculty and
Students
The key: “Helping faculty find rational paths to success” – Jay Fern
• Helping faculty see the reasons for change• Giving faculty a true choice during the transition• Providing a decision tool to help faculty decide when
to make the change• Working with faculty to establish system
requirements• Making a commitment to support teaching and
research
The key: “Helping faculty find rational paths to success” – Jay Fern
• Helping faculty see the reasons for change• Giving faculty a true choice during the transition• Providing a decision tool to help faculty decide when
to make the change• Working with faculty to establish system
requirements• Making a commitment to support teaching and
research
Faculty & Student Migration and AdoptionFaculty & Student Migration and Adoption
Faculty & Student Migration & Adoption:Decision Tool
What current Oncourse tools do you consider important in the teaching or management of your courses?
Announcements*Chat*Course Mail* Discussion forums
GradebookCreating groups My Filemanager* Redirect multiple courses or sections to a single course
Schedule* Syllabus*Tests & Surveys
Online survey
Faculty & Student Migration & Adoption:Decision Tool
Since you've indicated Course Mail is important to your teaching:
1.How often do you communicate with an entire class through Course Mail?
Never/Rarely Occasionally Regularly/Frequently
2.How often do you have students submit assignments through Course Mail?
Never/Rarely Occasionally Regularly/Frequently
3.How often do you communicate with individual students using Course Mail?
Never/Rarely Occasionally Regularly/Frequently
4.How often do you expect your students to communicate with each other via Course Mail? Never/Rarely Occasionally Regularly/Frequently
Faculty & Student Migration & Adoption:Faculty Feedback
Generally positive feedback on:
• Basic reasons for change and IU’s involvement in the Sakai initiative
• The Oncourse CL interface, ability to navigate among sites and customize the tool list for each site
• Widespread availability of WYSIWYG (what you see is what you get) editing
Faculty & Student Migration & Adoption:Faculty Feedback
Very positive feedback on:
• Resources tool, drag and drop functionality
• Assignments tool
• Web Content tool
• Communication capabilities through distribution list and notification features
Faculty & Student Migration & Adoption: Gathering Faculty Requirements
RequirementsOne-to-one communication
– Teacher to student– Student to student– Give a grade, linked to the gradebook
• Discussion tool features– Designate read and unread messages – Give a grade, linked to the gradebook – View statistics about student participation
• Merge multiple sections and share information, resources, etc. across sections
• Create multiple grade books • Create groups
Faculty & Student Migration & Adoption: Commitment to Teaching & Learning
IU has made the commitment to provide core communication functionality.
Assuming this objective is met with the version 2.5 release, the original Oncourse retirement will proceed on schedule.
In the unlikely event that the requirements should not be met by June 2006, the original Oncourse retirement will be delayed.
Faculty & Student Migration & Adoption:Student Experience
Student Experience
• Students likely work in two environments
• Both environments list all fall classes
• New system provides new storage capabilities
• Online and face-to-face training available
Faculty & Student Migration & Adoption:Keeping Things in Perspective
Perspective• Faculty are not a captive audience• Faculty readiness varies
– Some ready to jump– Many will pick and choose– A few kicking and screaming
• Communication key• Faculty leaders set example• Transition allows faculty to plan their most
important resource: their time
Faculty & Student Migration & Adoption:Centers for Teaching & Learning
Role of the centers
• Faculty assistants
• Faculty advocates
• Pedagogical focus
Training and SupportTraining and Support
Training & Support - For and Through
Collaboration & Learning
Training & Support - For and Through
Collaboration & Learning
Once upon a time in a galaxy, far, far away….
Once upon a time in a galaxy, far, far away….
Training & SupportThe StoryTraining & SupportThe Story
• Change - “… you don’t really manage it, you grapple with it. ”
• http://home.att.net/~nickols/change.htm
• Change - “… you don’t really manage it, you grapple with it. ”
• http://home.att.net/~nickols/change.htm
Training & SupportThe StoryTraining & SupportThe Story
• How - Rapid prototype and
• Partnership and integration of efforts
Collaboration
• How - Rapid prototype and
• Partnership and integration of efforts
Collaboration
Training & SupportThe Process – a Little Change ManagementTraining & SupportThe Process – a Little Change Management
• Encourage and support those migrating throughout the process and to support our academic mission
• Support for faculty, students and staff
• By the support and implementation team and our partners
• We support implementation, migration & adoption
• Encourage and support those migrating throughout the process and to support our academic mission
• Support for faculty, students and staff
• By the support and implementation team and our partners
• We support implementation, migration & adoption
Training & SupportThe Process – a Little Change ManagementTraining & SupportThe Process – a Little Change Management
Training & SupportThe Products – Training & Events pageTraining & SupportThe Products – Training & Events page
Training & SupportThe Products - PreviewTraining & SupportThe Products - Preview
Training & SupportThe Products – Feature DemosTraining & SupportThe Products – Feature Demos
• Training & Events
– Preview
– Feature Demos
– Readiness survey
– Q & A
– Hands-on workshops
– Centers events
• Training & Events
– Preview
– Feature Demos
– Readiness survey
– Q & A
– Hands-on workshops
– Centers events
Training & SupportThe ProductsTraining & SupportThe Products
Training & SupportThe Products – Support LinksTraining & SupportThe Products – Support Links
• Oncourse CL
– Welcome
– News & Info
– Features
– Sites
– Training & Events
– Help
• Oncourse CL
– Welcome
– News & Info
– Features
– Sites
– Training & Events
– Help
Training & SupportThe ProductsTraining & SupportThe Products
Training & SupportThe Products – Support Links, BannersTraining & SupportThe Products – Support Links, Banners
• Original Oncourse
– CL information page
– Change banners (as needed)
• Original Oncourse
– CL information page
– Change banners (as needed)
Training & SupportThe ProductsTraining & SupportThe Products
• Frequent feedback needed – short loop• Integration of efforts is a must• Varied feedback needed
– workshop participants, trial runs, training staff – faculty consulting and surveys, centers staff– user-centered experience testing – support center staff and contacts– student consultants and contacts
Learning
• Frequent feedback needed – short loop• Integration of efforts is a must• Varied feedback needed
– workshop participants, trial runs, training staff – faculty consulting and surveys, centers staff– user-centered experience testing – support center staff and contacts– student consultants and contacts
Learning
Training & SupportLessons LearnedTraining & SupportLessons Learned
• Gathering usage data for training/support services
• Faculty – More Feature Demos, Workshops, Consulting
• Students –, Feature Demos, Workshops, Consulting– Any difference between returning and new students?
• Collaboration - Feature Demos, Workshops – A new audience
• Reaching out to Schools and other Units• And……
• Gathering usage data for training/support services
• Faculty – More Feature Demos, Workshops, Consulting
• Students –, Feature Demos, Workshops, Consulting– Any difference between returning and new students?
• Collaboration - Feature Demos, Workshops – A new audience
• Reaching out to Schools and other Units• And……
Training & SupportYet to ComeTraining & SupportYet to Come
• Resourceshttp://ittraining.iu.edu/oncourse
http://oncoursecl.iu.edu
http://oncourse.iu.edu
• Questions?
• Resourceshttp://ittraining.iu.edu/oncourse
http://oncoursecl.iu.edu
http://oncourse.iu.edu
• Questions?
Training & SupportResources and QuestionsTraining & SupportResources and Questions
Development Priorities ProcessDevelopment Priorities Process
Development
Priorities
Process
Development
Priorities
Process
• Next iteration of user engagement
• Based on a successful model
• Encourages users to provide feedback
• Builds community around the application
• Next iteration of user engagement
• Based on a successful model
• Encourages users to provide feedback
• Builds community around the application
Development Priorities ProcessDevelopment Priorities Process
Development Priorities ProcessDevelopment Priorities Process
Supporting Roles Priority Setting Roles
User Input
SUPPORT
FunctionalRequirements
Committee
OncoursePriorities
Committee
Suggestions Policies
NOT RECOMMENDED POLICIES
AdminReview
APPROVEDDevelopmentTeam
DEVELOPMENT
Referred to appropriate policy body
Respond to support issues
Archive and closesuggestions
SuggestionsAnalysis
Team
Questions?Questions?
Sakai is Oncourseat
Indiana UniversityImplementation, Migration, and Adoption
June 8, 2005
Sakai is Oncourseat
Indiana UniversityImplementation, Migration, and Adoption
June 8, 2005
