SHRP 2

SAIC| ATRI| K2Share | Kevin McGinnis | Ron Moore

SHRP 2 Reliability Research Program

Project: L12:Training and Certification of Traffic Incident Responders

Technical Coordinating Committee for Reliability

October 22, 2010

SHRP 2 Agenda

• Project L12 objectives• Development process• Pilot deliveries• Certification and Accreditation• Recommendations

SHRP 2 L12—Objectives

• Establish the foundation for certifying the capability of responders to achieve the NUG for Traffic Incident Management.

• Assist responders in acquiring a common set of core competencies that promote a shared understanding of the requirements for achieving the safety of responders and motorists, quick response, and effective communications at traffic incident scenes.

SHRP 2 Course Development Process

Stakeholder reviewed responder actions

Stakeholder reviewed responder actions

Curriculum Design DocumentCurriculum Design Document

Model Certification FrameworkModel Certification Framework

Course MaterialsCourse Materials Pilot Certification ProcessPilot Certification Process

Pilot 1 Course DeliveryPilot 1 Course Delivery

Pilot 2 Course DeliveryPilot 2 Course Delivery

Accreditation and Certification Report

Accreditation and Certification Report

Marketing PlanMarketing PlanFinal Course MaterialsFinal Course Materials

Independent Evaluation Team

Independent Evaluation Team

Core CompetenciesCore Competencies

Stakeholder GroupStakeholder Group

SHRP 2 Pilot Deliveries

• Emerging Program - Indiana– Indiana Traffic Incident Management

Effort (IN TIME) established in 2007

• Established Program - Georgia – Traffic Incident Management

Enhancement Task Force– Georgia DOT Highway Emergency

Response Operators (HEROs)

SHRP 2 Pilot Course Attendees

Discipline Pilot 1 Pilot 2 Total

LE 7 8 15

F/R 15 4 19

Towing/Recovery

2 5 7

Hazmat 4 1 5

Dispatch 1 3 4

DOT 11 8 19

Coroner’s Office

0 7 7

Other 7 7

Total 41 36 77

SHRP 2 Lessons

Lesson Responder Train-the-Trainer

Lesson 0: Introduction

Lesson 1: Statistics, Terminology, & Structure

Legal Guidelines & Considerations

Lesson 2: Notification and Response Best Practices & Real-World Scenarios

Lesson 3: Arrival Hands-On Activity Setup

Lesson 4: Initial Size-Up Situational Awareness Setup

Lesson 5: Command Responsibilities Course Logistics and Orientation

Lesson 6: Safety, Patient Care, & Investigation

Lesson 7: Traffic Management

Lesson 8: Clearance

Lesson 9: Termination

Lesson 10 Hands-On Tabletop

Lesson 11:

Situational Awareness

SHRP 2 Delivery Approach

SHRP 2 Delivery Approach

• Modular format—Each lesson designed to be delivered as part of overall course or as independent lesson

• Varied instructional strategies—Visual, Auditory, Kinesthetic– Real-life scenarios, case studies, small and large

group activities, questioning techniques, solicitation of ideas, brainstorming, and hands-on activities

• Multidisciplinary instructors and students• Course Length—Train-the-Trainers, half day;

Responder, two days

SHRP 2 Final Course Deliverables

Instructor Student Classroom

Classroom Roster Student Workbook Tabletop Roadways

Instructor Guide Train-the-Trainer Student Workbook

Staging Pads

Student PowerPoint Assessment Best Practice Sheets

Train-the-Trainer Instructor Guide

Evaluation Model Vehicles

Train-the-Trainer PowerPoint

Classroom Poster

Assessment Answer Key

SHRP 2Responder Certification &

Accreditation

Analyzed existing professional certification models, including•Established national programs•Existing TIM Responder certification programs•Centralized, decentralized, and combination models

SHRP 2Responder Certification &

Accreditation

Type Competencies & Exam Example

Centralized Designed and administered by a single organization or authority

Towing – National Driver Certification Program

Decentralized

Designed and administered by various organizations or authorities

EMTLaw Enforcement

Combined Designed by a central organization, but specific certification requirements may be defined and administered in a decentralized fashion by another entity or an instructor upon passing the exam

CPACPR

SHRP 2 Accreditation Issues

• Need for stakeholder consensus on:– Who should be the certifying entity.– Role of accreditation.

• Employment Requirement• Continuing Education Requirement

– Recognition of accreditation issued by this entity.

• Lack of national standard on which to base accreditation

• Obtaining accreditation is expensive– No identified source of funding

SHRP 2Project Issues &

Recommendations

Issue: Course does not have formal institutional “home”Recommendation: Pre-Implementation of Training Course•Keeps course “alive” while permanent “home” is identified•Further testing and refinement of course materials and delivery approach

SHRP 2Project Issues &

Recommendations

Issue: Trainer Qualifications—Pilot course deliveries conducted by experienced trainers representing F/R and LERecommendation:•Future deliveries should be conducted by multidisciplinary team•Trainers who deliver the course should have previous experience

– Association Trainer– State Agency Trainer

SHRP 2Project Issues &

Recommendations

Issue: A decision needs to be rendered as to the certification framework.

Recommendation:•Implementation of certification program without accreditation by an outside agency– Participations take an examination

following course completion– Passing grade – 80%– Participant receives certificate

demonstrating successful completion

SHRP 2Project Issues &

Recommendations

• Combination Centralized/Decentralized Models

• Agency or Organization sponsoring training maintains integrity/consistency of end-of-course test questions

• Test issued by trainers using standardized end-of-course test

SHRP 2Project Issues &

Recommendations

• Issue: Time constraints/job demands of potential course participants. Inability of responders working in a volunteer capacity to attend

• Recommendation: Develop Web-based or Online training– TIM University—combine facilitated webcasts

with pre-created web-based lessons– Shorten the 2-day course length by creating

pre-requisite web-based training

SHRP 2Project Issues &

Recommendations

Issue: Situational Awareness Lesson can be difficult if there is:•Lack of necessary equipment.•Inclement weather.Recommendation: •Develop a “canned” video of the Situational Awareness Lesson, which may also be used for teaching the Train-the-Trainer component