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Sage SalesLogix v7.5 What’s New!

Sage SalesLogix v7.5

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Sage SalesLogix v7.5. What’s New!. Benefits Overview. Deploy a Comprehensive Web CRM —connected or disconnected Streamline the complex task of processing leads with Extensive Lead Management capabilities Quickly and easily interact with data with Simplified Access to Targeted Information - PowerPoint PPT Presentation

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Page 1: Sage SalesLogix v7.5

Sage SalesLogix v7.5What’s New!

Page 2: Sage SalesLogix v7.5

Benefits Overview

• Deploy a Comprehensive Web CRM—connected or disconnected• Streamline the complex task of processing leads with Extensive Lead

Management capabilities • Quickly and easily interact with data with Simplified Access to Targeted

Information• Improve productivity with Usability Enhancements • Experience Rich, Personalized Views of Information using mashups

and more• Streamline IT administration with Customization, Administration, and

Web 2.0 Technology enhancements

Page 3: Sage SalesLogix v7.5

COMPREHENSIVE WEB CRM

Page 4: Sage SalesLogix v7.5

Comprehensive Web CRMConnected or Disconnected

Access Sage SalesLogix via a Web browser—whether you’re connected or disconnected—without sacrificing usability, customizations, or a rich user experience.

Page 5: Sage SalesLogix v7.5

Comprehensive Web CRMFull Customer Service Functionality

Create, manage, and activate Contracts, as well as monitor Contract usage.

Create, assign, manage, and change the status of Returns as well as monitor returned and shipped assets via the Web.

Associate Assets with Accounts, Tickets, Defects, Contracts, or Returns so employees have all the details they need to better service customers.

Page 6: Sage SalesLogix v7.5

Comprehensive Web CRMSales Orders

Create and modify Sales Orders via the Web.

Page 7: Sage SalesLogix v7.5

EXTENSIVE LEAD MANAGEMENT

Page 8: Sage SalesLogix v7.5

Extensive Lead ManagementLead De-duplication Wizard

Use the Leads Import Wizard to easily perform lead de-duplication upon. Leads are automatically de-duped against current Leads and Contacts in the system.

Page 9: Sage SalesLogix v7.5

Extensive Lead ManagementActivities for Leads & Group Actions

Make Leads the subject of a meeting, phone call, or a to-do task; record notes; and more to ensure action is taken—and perform these actions en mass, streamlining efficiencies.

Page 10: Sage SalesLogix v7.5

Extensive Lead ManagementCreate a Response

Responses no longer have to be associated to a Campaign. You can now create a Response or “pre-opportunity” upon import to indicate an expressed interest in your product or service.

Use Responses to track leads that are not ready to be converted to an Opportunity or for leads that aren’t associated with a campaign—ensuring a potential sale does not fall through the cracks.

Page 11: Sage SalesLogix v7.5

Extensive Lead ManagementAutomatic Lead Routing

Act on hot leads fast! Use the out-of-the-box lead routing SDK sample process or customize rules so Leads are automatically directed to individuals or teams based on criteria you define.

Page 12: Sage SalesLogix v7.5

SIMPLIFIED ACCESS TO TARGETED INFORMATION

Page 13: Sage SalesLogix v7.5

Simplified Access to Targeted InformationDynamic List Building

Select multiple records at once and perform an action using the right mouse button.

New Task Pane provides Filters, Common Tasks, Process Tasks, and Group Tasks for quick access to important information and actions.

Groups are organized in tabs for quick access with drag & drop and right mouse button abilities.

Scrolling instead of paging through lists of data.

Use filters to identify useful data and quickly create ad-hoc groups.

Page 14: Sage SalesLogix v7.5

Simplified Targeted InformationSummary View

View key information in a compressed viewing area. Drill down for more information if you need to.

Hover over data points for more information.

Page 15: Sage SalesLogix v7.5

USABILITY ENHANCEMENTS

Page 16: Sage SalesLogix v7.5

Usability Enhancements Deliver Improved ProductivityImproved Layout and Design

New header includes drop-down arrow controls for easier access to menus; improved icons; and a Reminders button has been added to the tool bar with a visual indicator of the number of reminders you have.

New Title bar shows the type of data being displayed in the main view so you know exactly what data you're looking at.

Expand or collapse the left nav bar.

When tailoring your workspace, a visual indicator shows which tab you're moving and where—improving user adoption and reducing errors.

Page 17: Sage SalesLogix v7.5

Usability Enhancements Deliver Improved ProductivityMulti-tab Expansion

Create the perfect workspace by adding as many middle panes as you want.

Page 18: Sage SalesLogix v7.5

Usability Enhancements Deliver Improved ProductivityExpanded Right-mouse Button Ability

Right-click in Tab areas and Lists to quickly get more options and actions.

Page 19: Sage SalesLogix v7.5

Usability Enhancements Deliver Improved ProductivityAttachment Improvements

Associate attachments to meetings, phone calls, to-do items, e-mails, notes, and personal activities. E-mail messages sent through Send SLX/Record to History are preserved exactly as they were sent (with HTML links, images, etc.) intact.

Attach an activity to a lead or a contact

Page 20: Sage SalesLogix v7.5

Usability Enhancements Deliver Improved ProductivityRedesign of Lookup

Newly designed Lookup Popups have enhanced power and flexibility so that whichever Lookup you’re using—it will be similar in appearance, behavior, and functionality.

New tree structure expedites searching for users.

Page 21: Sage SalesLogix v7.5

Usability Enhancements Deliver Improved ProductivityExpanded Synchronization Capabilities

Calendars and Activities Sync Configuration Utility

Calendars and Activities Sync Client to Server Engine

Calendars and Activities Sync Web Portal

Outlook

Sage SalesLogix Database

Sage SalesLogix Entity Model

In addition to server-side synchronization, desktop synchronization is compatible with the Sage SalesLogix Web Client, including the capability to synchronize activities, to-dos, calendar items, contacts, etc. The desktop synchronization option is on the new, modern Web-based architecture, de-coupled from the Windows Client, so it synchronizes when it needs to—independent of the client.

Page 22: Sage SalesLogix v7.5

RICH, PERSONALIZED VIEWS OF INFORMATION

Page 23: Sage SalesLogix v7.5

Rich Personalized Views of InformationMashups

It’s easy to create mashups from external sources such as Google Maps, Hoovers, LinkedIn, ERP applications, etc. and mix it with internal Sage SalesLogix data, providing a rich user experience to simplify data for viewing or analysis.

Use the Mashup Editor to create, modify, publish, and display mashups

Page 24: Sage SalesLogix v7.5

Rich Personalized Views of InformationTimeline Visualizations

Experience a holistic view of an Account or Ticket all in one place. Out-of-the-box, the Timeline Visualization feature appears in Accounts and Tickets areas, providing a graphical representation of events over a period of time—past, present, and future. Or, you can create, customize, and embed a timeline in most areas of the application.

Page 25: Sage SalesLogix v7.5

Rich Personalized Views of InformationWelcome Page

Get a quick, at-a-glance view of the features and information you use the most—increasing your productivity.

Sparkline charts provide a unique way to view campaign response data for quick analysis of campaign effectiveness.

Tailor your workspace by adding or deleting the components.

View your closing Opportunities so you know where to concentrate your efforts.

Page 26: Sage SalesLogix v7.5

CUSTOMIZATION, ADMINISTRATION & WEB

2.0 TECHNOLOGIES

Page 27: Sage SalesLogix v7.5

Customization, Administration, and Web 2.0 Technology Process Orchestration

You can build powerful single-step processes, such as lead routing or service ticket capture and distribution, or create multi-step and multi-stage processes that can react to user interactions and suggest next steps. Sage SalesLogix v7.5 delivers sample SDK processes for sales process automation and lead routing out of the box; however you can customize any process to address unique industry or business needs.

Page 28: Sage SalesLogix v7.5

Customization, Administration, and Web 2.0 Technology Web Services

• Now expose any Entity or a business rule to a RESTful-based Web service—allowing you to integrate and enhance Sage SalesLogix data with information from outside the application.

• RESTful services in Sahara– Process orchestration– Lookups– Summary View– Legacy Groups

• SData– Full CRUD support for all SLX entities – HTTP Digest (extended from SData

Framework) – SLX authentication• Benefits

– Simple Extensibility, human readable– Direction for all integration & integration

contracts

ConsumerProvider

Page 29: Sage SalesLogix v7.5

Customization, Administration, and Web 2.0 Technology Form Controls

Two new form controls enable you to embed images and sparkline charts, so you can customize the application to address your specific needs and provide users with a unique view of key data.

Easily add your own logos and images in a QuickForm.

Page 30: Sage SalesLogix v7.5

Customization, Administration, and Web 2.0 Technology Application Architect Enhancements

Streamline deployment and administration including:

•The ability to launch model entity wizards from the Application Toolbar •The ability to recognize which entities have been customized from the project explorer tree view •Dockable data sources view•Access to form control settings from new code snippet action•New Portal Creation Wizard•Workspace environment settings remembered for each project •Enhanced build output window

New Portal Wizard helps create a simple UI portal application.

Page 31: Sage SalesLogix v7.5

Summary

• Deploy a Comprehensive Web CRM—connected or disconnected• Streamline the complex task of processing leads with Extensive Lead

Management capabilities • Quickly and easily interact with data with Simplified Access to Targeted

Information• Improve productivity with Usability Enhancements • Experience Rich, Personalized Views of Information using mashups

and more• Streamline IT administration with Customization, Administration, and

Web 2.0 Technology enhancements