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BusinessPartner
Experience
CustomerExperience
Critical to Customers &
BPs we improved
quality
V4 DeferredDelivery Re-BootV3 Service PackTreat as full ReleaseBeta ProgramSP1 on time.
to quality…
The Release of Sage ERP 1000 V3 Service Packs has brought significant benefits to Customers
2
Sage ERP 1000 v3 Service Pack 1 includes over 100 fixes and enhancements, with more to come in Service Pack 2…
3
100+
Fixes & Enhancements
Layout Manager
Sage Report Designer
PDF Error Diagnostics
Date Export to Excel
Application Architect
Sage ERP 1000V3 SP1
Sage 1000 InAction
4
Sage ERP 1000
The Road AheadExtended Support
Roadmap “Early View”
Extended Support for Line 500 v5 and below starts from July 2012. We’ll communicate the dates for V5.5+ later in the year
ESP IncludesLegal and Fiscal compliance
Fixes for Business Critical Issues (Severity 1) Fixes for Functional Critical Issues (Severity 2) Extended Support on Operating Systems/Data
Bases Platforms The right to upgrade
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ENDEAVOUR TO PROVIDE 2 YEARS
NOTICE
SUMMER 2012 COMMUNICATION ON
DATES
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The high level design principles for SLX & CRM integration to Sage ERP 1000 play to the strengths of each application with usability at its core.
Sage CRM & SalesLogix Sage ERP 1000
Creation of Customer Records in
both CRM and ERP
Creation of Marketing Lists
Manage Sales Opportunities
Handling Requests for
Quotes
Handling Order Requests
Managing order
Fulfilment
Managing Invoicing and
Payment
Handling Customer
Enquiries & Complaints
Handling Customer Returns
Managing Credit Control & Aged Debt
Managing the Sales Pipeline
Provision of Information for
Analysis
“CRM and ERP between them contain all the necessary functionality. An integration will be required to fulfil the non-functional requirements of non-duplicated data entry and to ensure that necessary information is passed between the two applications.” CRM Integration HLD doc
We get the best
of both with
SData and
Screen Popping
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With the design agreed we can progress the Scope to enable development estimations & functionality prioritisation for release
HIGH LEVEL DESIGN AGREED FEB 17TH
MARCH = USABILITY TESTING WITH
CUSTOMERS AND BPS
BY 30TH MARCH WE WILL COMMUNICATE RELEASE
DATES FOR SLX AND CRM
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We’ll extend our collaboration with SUN to focus on usability to deliver the right solution in the right way
USABILITY
ANALYSIS
PR
OT
OT
YP
E
DESIG
NEVALUATE
BU
ILD
IN-LIFE
BUSINESSPROCESS
EXCELLENCE
COST EFFECTIVE
FOSTERINGCOLLABORATION
BUSINESSINSIGHT
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The roadmap addresses emergent themes with usability and Customer driven design at its heart*
2012 2013/14 2015/16
Sage ERP 1000 v4 Sage ERP 1000 v5 Sage ERP 1000 v5.1
Legislation & Compliance
Legislation & Compliance
Legislation & Compliance
CRM Integration
SLX Integration
Sage Asset 1000
French & German Forms
SData/Application Architect enhancements
SRD enhancements
Graphical Planner V11.1
Virtualisation approved
In Product Survey (SPx)
“Core Focus” (output from In Product Survey)
Cash Management & Bank Reconciliation
Financial Reporting improvements
Reporting improvements
NEW Payroll
BI ImprovementsSData/Application
Architect enhancements/Actionabl
e Lists E-Commerce
MS SharePoint Integration
Role Specific User Types
CRM Roadmap i.e. Tablet
“Core Focus” (output from In Product Survey)
Industry Editions:Discrete Manufacturing
Wholesale & DistributionServices
Reporting improvements
BI Improvements
Role Specific User Types
CRM RoadmapMobility
Cloud Integration
SData/Application Architect
enhancements/Actionable Lists
*subject to change without notice
