SAFETY MODULE 2 Student Accommodation Safety Training … report it as soon as possible. Means of Escape (MoE) and Fire Doors need to be kept clear at all ... Fire extinguishers are

Safety Training Module

Student Accommodation

Fire Evacuation Marshal (F.E.M.)

SAFETY MODULE 2

Please set your mobile phone to silent.

Bristol University Accommodation October 2015 (Credit BBC)


Regulatory Reform (Fire Safety) Order 2005

Law


A Fire Risk Assessment is carried out every three years by UCL Fire Officers. Areas covered:

• Adequacy of the Means of Escape compartmentalisation, Fire alarm systems, Emergency lighting

• Fire equipment locations/type

IMPORTANT: The Risk Assessment document can legally be requested at any time by the Fire Brigade; a copy can be found in the Fire Box and it also available online via the staff pages (Fire Safety Procedures).

Fire Risk Assessment


We require Fire Evacuation Marshals (FEMs) to ensure that we are able to manage fire safety on our sites and specifically carry out controlled evacuation of our residents during a fire alarm.

This is in order to fulfil our duty of care to residents, staff, contractors and visitors. Regulatory Reform (Fire Safety) Order 2005

Why FEMs?


Selection Criteria:

• All Office Staff , Chef/Chef Managers and Student Residences

Advisors are required to be FEMS.

• This is a responsible job and it requires commitment to carry it

out well.

General Duties

• Take appropriate action if a fire occurs.

• Maintain fire safety measures and standards in the department

or building.

Selection & Duties


If you discover fire doors damaged or fire fighting equipment

missing report it as soon as possible.

Means of Escape (MoE) and Fire Doors need to be kept clear at all

times; if you see items in blocking fire escape routes or in corridors

be proactive – move it (or get the person who owns it to)

Means of Escape ‘MoE’


Fire Doors are our primary defence; they prevent fire and smoke from

spreading. The following items are checked routinely:

Closer faulty / requires adjustment

Intumescent strip / smoke seal missing / damaged

Handle / lock problem

Glass defective / cracked

Overall integrity / hinges / surface etc.

If you spot one of these defects report it immediately

There are numerous fire prevention / fighting items engineered into our

buildings such as smoke vents and dry risers; if you would like

information about how they function and how to check them please ask a

member of office staff or one of the training team after this session

Fire Prevention


Do not attempt to extinguish a fire unless you feel it is safe to do so and feel capable/confident.

Fire extinguishers are inspected weekly and tested annually.

Report any damaged or unserviceable extinguishers to office as soon as possible.

If you need guidance on inspecting extinguishers please ask a member of the management team.

See www.ucl.ac.uk/fire/documents (see under Fire Extinguishers) for Departmental Guidance.

Extinguishers

http://www.ucl.ac.uk/fire/documents


A major fire hazard is unsafe electrical equipment being

brought into our buildings; the most common of these

being non-UK/unfused electrical equipment such as

socket adaptors or multi-plugs. If you suspect an item

may be dangerous report it immediately.

If you would like information about how to check such

items please ask a member of office staff or ask the

trainer after this session.

Electrical Hazards


• Raise the alarm (if it is not already sounding) and ensure

that the Emergency services are called (999 and 020

7679 3333 – UCL Communications Room)

• Wear Hi-Vis Jacket FEM Jacket.

• Ensure front doors are held open to facilitate evacuation

• Marshal students or guests to the appropriate Fire

Assembly point.

• Liaise with the Senior Fire Officer in attendance (Provide

local information & access etc).

• Make Fire Officer aware of any active PEEPs

Specific Duties – During a Fire Alert


• Keep Means of Escape clear from people.

• At the Assembly Point keep the roadway

clear and make sure people stay on the

pavement/in a safe area.

• Do not let anyone enter the building until

you have been given the all clear by the fire

brigade.

Evacuation & Assembly Points


Personal Emergency Evacuation Plan

You may be contacted by a disabled or injured resident, staff member or visitor who has a PEEP (Personal Emergency Evacuation Plan).

You should inform them of the fire location and advise them whether to horizontally evacuate or begin descending the stairs (approx. 5 minutes the majority of residents are at the assembly point).

Further information about PEEPs on the staff pages or ask the trainer after this session.

‘PEEP’s


Fire Brigade information box will be by the main fire

alarm panel. This contains

• Significant hazards

• Fire brigade facilities

• Disabled Refuges

• A set of building fire plans

FEMs should know the location of the Fire

Information box.

Keys for the box are held on site; an additional may

be behind a break glass unit or alternative types

have locks that can be struck off.

Fire Brigade Information


Within our buildings there are currently only three sets of

circumstance when it would be appropriate for a member

of staff to check the location of a fire alarm:

• ‘Pre-Alarm’ when two staff are on site

• Fire Brigade strike

• Special fire strategy / management plan

At all other times you should never check fire

location – Your job is to manage a safe evacuation.

Checking Fire Locations


If a fire alarm panel goes into what is known as ‘pre-alarm’ mode:

Only check the location if it is safe to do so e.g. do not check

if you can see/smell smoke or feel heat (see later slides).

If there are particles in the air e.g. steam, spray (various)

open a window or turn on ventilation to clear the air.

Silence and reset the alarm once you are satisfied that

whatever triggered it has been dealt with.

There are various types of alarm configurations at our sites and your local

fire training should cover this; if you are unsure of anything please ask the

building manager.

Pre-Alarms


There are variety of Fire Strategies in place at our sites which may involve

checking to confirm there is a fire.

Please discuss this with the Area or Residences Manager before

working at the site.

At present the sites below have a varied strategy depending on the number of

staff present:

Goldsmid

Hawkridge House

New Hall

Anne Stephenson

John Adams

It is crucial that you have a local fire induction and fully understand the strategy at

your place of work. As an on duty FEM you are responsible for the execution

of the fire strategy.

Special Strategies


There are sometimes Fire Brigade strikes, during these

strikes the Area/Residences Managers must ensure that

additional staff/security are on sites to assist with checking to

confirm there is a fire.

Fire Brigade Strikes


• If you are the only person on site – do not check.

• On hearing the alarm decide who is going to check and who is

going to remain at the building entrance and evacuate

residents. Check that the your colleague understands the fire

strategy. Ensure that you have agreed a form of

communication e.g. mobile phone. Agree time to perform

check e.g. 10 minutes.

• By using the information from the fire panel go to the area near

the fire location and check for obvious signs of fire e.g. smoke,

burning smell or crackling noises – if you detect any of these

ring your colleague and let them know it is a ‘confirmed fire’.

• If you do not immediately detect any of the above it may be

that the fire is contained within a room (behind a closed door).

Please see following slide for door check procedure.

Confirm a fire – First Assessment


Approach the door to the room or area where you suspect

there may be a fire.

• Look for visible signs of smoke escaping/burn marks.

• Use the back of your hand to gently feel around the edge

of the door for heat and air movement.

• Next use the back of your hand to check the door handle

for heat.

• If there are no signs of heat, smoke or air being drawn or

expelled you can then proceed to the next stage – see

next slide.

Confirm a fire – Door Check


Never open a door if there is evidence of a fire!

• Crouch with your back to the wall on the hinged side of

the door. From this position you will be able to open the

door without directly facing the opening.

• Gently push/pull the door open a very small amount (no

more than a centimetre) for a few seconds; this should

be adequate for you to sense any signs of a fire

(see/smell/hear). Do not enter if there are any signs of

a fire, close the door and evacuate.

• If you cannot sense any signs of fire from the same

crouched position open the door slowly and gradually. If

there is any sign of a fire at any point during this

procedure close the door and evacuate.

Confirm a fire – Opening the door


Reaction times to a fire alarms vary, some of the reasons why

people do not act immediately:

• Is it a fire false alarm (again).

• Going to have a look.

• Waiting for instruction.

• Confusion or not aware of what to do.

• When the fire alarm activates 80% of occupants, will leave the

building by the way they came in.

• Occupants will often not use the fire exits provided.

Human Behaviour


• WEAR a UCL HI-VIS coat as identification.

• ENCOURAGE occupants to leave quickly.

• UNDERSTAND fire strategy.

• EXECUTE fire strategy in the event of an alarm.

• DIRECT staff & residents to the ASSEMBLY POINT.

• POSITION yourself near an entrance to stop persons re-entering the building

(if possible & safe).

• MEET the Fire Brigade on arrival and clearly identify yourself e.g. ‘I am the

Duty Warden/Manager’.

• COMMUNICATE information about the incident to Fire Brigade e.g. possible

cause, location, are there any active PEEPs etc.

• WAIT for the Fire Brigade to give the all clear before silencing or resetting the

alarm.

Recap Checklist - FEM’s Must…


• RISK your safety or that of others

• CHECK the source of the fire alarm if you are the only person

on site or it is not part of the official fire strategy.

• GET DISTRACTED from your task.

• ENTER rooms or corridors that are smoke filled or where you

suspect there may be a fire.

• SILENCE an alarm unless told to do so by the Fire Brigade or

for reasons other than fire strategy.

• ARGUE with occupants who will not leave - take their name

for future UCL action or make the brigade aware.

Recap Checklist - FEM’s Must never…


Your duties are not complete until the Fire Brigade has left and youhave logged the incident

• Write a full report in the Duty Log to include:

Time, exact location, cause, approximate time for full evacuation, names ofanyone failing to evacuate, whether you have spoken to the person(s) responsiblefor the incident and notified them of a possible fine any other relevant info.

Reporting


Statistics – Fire Evacuation Incidents

Nov 2015 – Nov 2016

0 01 1 1

23 3 3

4 4 45 5 5

67 7 7

9

11 1112

21


Statistics – Causes of incidents

0 0 02 2 2 2

5 5 5

810

18

24

49

0

10

20

30

40

50

60

Full Fire Alarm Causes - Dec 15 - Dec 16


Fire Sa f e t y We b sit e :

w w w .u cl .a c.u k / f ire

020 3108 8609

Additional Information


DVD – ‘The Role of a Fire Warden’


Any questions?

End of Module



Emergency Evacuation

SAFETY MODULE 3


Full or partial evacuation of a building

when there is a risk of injury or death

When


• Fire or risk of fire

• Failure of Fire Alarm System

• Explosion or risk of explosion

• Chemical attack

• Power failure more than 2 hours

• Prolonged loss of water

• Gas leak

• Terrorist threat / warning / bomb

• Flood – water or sewage

• Structural damage

• Violent / armed person on site

Possible Reasons For Evacuation


Depending on the type of emergency you may need to contact one

or more of the services below:

Emergency service/s on 999

UCL Security (020 7679 3333)

Maintenance contractor/s

Utility companies

UCL Major Incident Team

Action - Emergency Call


There is an Emergency Box at every site, it contains items useful in an emergency. Boxes are tagged to ensure contents not used on a day to day basis and are kept available for emergencies only.

Notice stating location of box and other emergency items on back of each site office door. Please ensure that this information is up to date.

These have been in use since 2009 and have proved their worth; please ensure that they are sealed and ready for use.

Emergency Boxes


Signature Check List, Instructions, Badges, Signage, Blank

Rooming Lists, Disposable Cups, Coffee, Teabags, Sugar,

Whitener, Duty Manager Hi-Vis Waistcoat, Camera, Key rings,

FB Padlocks , Blu-tak, Scissors, Paper, Pens , Paper Key Tags,

Barrier Tape, Wind Up Torch, Emergency Foil Blankets, Alcohol

Gel, Biohazard Bag, Masks, Air Horn, Emergency Tape, Glass

Hammer, Disposable Gloves, Tools Various, Multi-Tool,

Wrecking Bar, Service Keys, Chain, Maglite Torch, Batteries,

Electrical Tape, Gloves, Cable Ties, Small First Aid Pack,

Goggles, Over Shoes, Disposable Cover All’s, Extension Lead.

Emergency Box Contents


Some utilities may need to be switched off the Emergency

Evacuation Plan file contains information on where and how

to isolate utilities (as well as some lifts); it is stored in fire box

and there are also copies in staff manuals on each site.

There is signage (pictured) on door leading to the isolation

point and on the point itself.

As part of your local site induction and annual training you

will be shown the location of the isolation points.

Emergency Isolation Point


To get authorisation for an overnight evacuation

please contact the following people:

Director, Duncan Palmer

Operations Manager, Paul Fisher

Student Support & Wellbeing, Denise Long

Area Manager/s and Warden

IMPORTANT: If the people above cannot be contacted

the person on duty makes the decision.

Authorisation


• Contact all on-call staff and UCL Security 020 7679 3333 for

assistance.

• Set the fire alarm off to evacuate the building (except gas

leak/hostage/terrorist attack - emergency services advise).

• Liaise with residents who have a active PEEP and take

appropriate action.

• If the situation is deemed serious enough, or the Duty

Manager is not contactable or has been incapacitated, staff

should be called in from other sites.

• Once everyone is safely out of the building use the loud

hailer to communicate with the students.

Evacuation


• On consultation with the emergency services you

may allow students to go back into their rooms to

pack a small bag with overnight items.

• If a resident refuses to leave the building, ask the

emergency services/UCL security for assistance.

• Rooms should only be checked by staff to ensure

complete evacuation has occurred if the

emergency services deem it safe and it is

operationally feasible.

Evacuation - Issues


• Secure your building (all entrances) using mechanical or

electrical means e.g. using padlock and chain (in Emergency

Box); place hazard tape across all doors stating "Danger -

Keep Out" or "Caution - Do Not Enter“ (also in Emergency

Box).

• Ring UCL Security (020 7679 3333) they will send officers to

assist. Ensure Officers securing the building have the contact

numbers.

• Post notices about the evacuation on all entrance doors with

contact numbers for students who arrive back after the

evacuation.

• If the site is dangerous or a crime scene the Police will secure

the site until it is made safe and all evidence collected.

Secure The Site


Please note that no-one should talk to the

press; all requests for information should

be referred to the UCL Media Relations

Department:

Web - www.ucl.ac.uk/media

Tel - 020 7679 9041

Tel (Out of Hours) - 07917 271364

Media


Depending on the requirement for emergency accommodation,

the options listed below can be utilised:

Vacant rooms in UCL Residences: during office hours -

contact the Residence Office to find out the number and location

of any vacant rooms in the Residences - vulnerable students

identified should be prioritised for these rooms. Vacant rooms

can also be identified via the 'Occupancy Graph' screen in

StarRez. Out of office hours - contact on-call staff at various

residences for vacant rooms.

Common Rooms in UCL Residences: contact on-call staff at

the nearest Residence with emergency accommodation. Airbeds

and linen are available at these sites.

Temporary Accommodation


Cloisters (short term): can be arranged via the College

Communications Room on 020 7679 3333 who will

contact Security.

Council Emergency Rest Centers: each of the four

local authorities in which the Residences are situated

would provide emergency accommodation for as long as

required, generally in a school or other council property.

They would also arrange transport of residents to the

relevant location, and some food and refreshments. This

should be arranged via the emergency services by

dialing 999.

Other Provision


Once the appropriate emergency accommodation has

been identified, inform students where to report to on

arrival at overnight site and the number to call for

updates the following day.

Organise taxis if necessary and instruct residents to

keep receipts. Alternatively, if you need to move large

numbers, London Buses can be used via the local

council Emergency Planning Teams.

Relocating Residents


• Write a register of students who arrive noting where they are

accommodated

• Issue them with keys to rooms if applicable

• Show evacuees to set up area

• Provide airbeds and linen/sleeping bags from stores

• Ensure access to toilet facilities and fresh drinking water

• Provide hot drinks on arrival (if possible)

• In catered halls, provide continental breakfast after issuing tickets to

evacuees

Receiving Evacuees


The UCL Major Incident Team would take over

a major incident the following day

Students can be communicated with through

group emails via StarRez

Student Accommodation website to be used to

give information and updates on emergency

situations

The Follow Up


• The Director will consider how long it will take to restore service. If this is only likely

to be hours/days, temporary provision will continue. If likely to be weeks/months, the

following action will be taken

• Priority for any vacant UCL places in Residences will be given to students affected

• University of London Housing Service (ULHS) services will be available to find

private sector alternatives and special briefing meetings will be held with students

seeking to use these services

• Temporary provision (in common rooms) will continue for a short period for those

who wish to take advantage of it

• Alternative bed and breakfast/hostel accommodation will be identified

• Students will be released from contracts

• College insurers notified, contractors/suppliers notified/contracts suspended and

staff redeployment considered

Business Continuity


Audience:

Can you think of reasons why you would

not evacuate?

Other Scenarios


Reasons Not To Evacuate

https://www.youtube.com/watch?v=QUCW_mk35Xc


Scenarios

Group Work


1. Burst Pipe

2. Fire

3. Mental Health Crisis

4. Water Outage

Scenarios


Scenario Slides Follow

Scenarios


1. At 3pm a student reports that there is a burst hot water pipe in the communal bathroom and the floor is flooding.

2. The M&E contractor is called in but they do not respond in a timely manner.

3. Contractors have clad over the isolation valve so the supply cannot be isolated locally and the flooding continues; the steam then sets the fire alarm off.

4. The M&E contractor takes 3 hours+ to respond.

1. Burst Pipe


1. At 12pm the fire alarm sounds.

2. As you are evacuating the building a student says that he left his cooking unattended in a wok and it had caught fire. He says that he had left a fire blanket on top of the wok so the fire should have gone out.

3. The Fire Brigade arrives and finds that the entire kitchen is on fire.

4. The fire is extinguished by the brigade but there is extensive damage to the kitchen and flat.

2. Fire


1. At 5pm you receive a call from distressed student who says that their flatmate is hysterical, naked and pacing their flat wielding a knife.

2. The police and ambulance are on their way but it will be 20-30 minutes before they are on site.

3. UCL security arrive to provide assistance.

4. The student concerned is taken away by the ambulance service.

3. Mental Health Crisis


1. At 5pm on a Friday afternoon; a number of students come to reception to report that there is no water in their flats.

2. The BMS shows an alarm and you contact Thames Water to check whether there is a fault; Thames say it may be several hours before the water is restored and they will keep you informed by phone.

3. The M&E contractor is called in but they do not respond in a timely manner.

4. Cold water is finally restored at 10pm – hot supply is still off.

4. Water Outage


1. At 3pm an in house maintenance person opens the main distribution cupboard discovers that there is water dripping onto the main incoming board.

2. The E&M contractor is called in and the electrician states that the board could explode at any point and that area should be cleared and mains needs to be shut down as soon as possible/immediately.

3. It is cold, snowing and dark. Students have been standing outside for over 20 minutes and due to the situation you have been advised to stay out of the building.

4. The Utility company takes 16hrs+ to shut the power down.

5. Electrical Intake Flooding


1. A member of staff notices a strong smell of gas near the Plant Room on opening the door it is clear that there is a leak either in or near the room.

2. The O&M contractor is called in and the engineer states that the situation is not safe and there is a risk of explosion at any point. The engineer asks for location of the emergency shut off.

3. After further investigation the engineer discovers that leak is on external pipe work and therefore vented to air (there is no danger of explosion); however, it will be sometime before the pipe work can be fixed and the gas reinstated.

4. It is a late September evening and not cold.

6. Gas Leak


1. A member of staff notices water dripping near the Fire Alarm Panel, suddenly there is a load bang and a small amount of smoke rises from the front of the panel and the LCD display goes blank.

2. The Fire Maintenance contractor is called to site and the engineer informs you that the whole panel will need replacing and the earliest they can get a replacement is tomorrow.

3. It is June and there are not many residents on site.

7. Fire Panel Outage


1. It is a summers day, nearly lunch time and a student comes to the reception and reports a bag that has been left on the ground floor next to the lift.

2. There are no arrivals or departures planned for the day and none of the other staff have noticed any persons walking around in public areas with luggage. On checking the signing in/out book there are no guests signed.

3. On checking the CCTV you discover that a man wearing a hood leaves the suitcase near the lift gets into the lift and takes it to another floor (you loose CCTV coverage for where he goes next).

4. The police arrive within minutes and tell you to clear the building.

5. The bomb squad are called but they are delayed due to the Lord Mayors Show. The bomb explodes!

8. Bomb


Any questions?

End of Module



Lone Working

SAFETY MODULE 12


Our Lone Worker system is smartphone application called

‘Peoplesafe’.

Access

• You will be registered on the duty mobile.

• If you would like to also use it on your personal phone

respond to the email sent to your UCL account with the

following information:

• Your full name, your date of birth, your contact number,

IMEI number and phone type.

• You will then be asked to download the app from the app

store and the system is live.

Peoplesafe – Intro & Access


Basic Operation

Touch i button for user guides


• Keep phone with you (and charged).

• Open the Peoplesafe app, and touch the “GPS Trail

On” button, this will track your movements.

• At the start of your shift, touch the “Amber Alert” button,

and record a message stating your name and your

shift times, then shut down the Amber Alert. This is

particularly important if you are using a Duty Mobile

phone as it is shared between a number of users.

• If you are called out, you can estimate the time you will

be out and set an Amber Alert for this time. If you have

not shut down this alert within the time, it will become a

Red Alert (you will get a warning).

Basic Operation


• Touch the “Red Alert” button if you feel threatened or

are incapacitated. This will notify the PeopleSafe

Control Centre (the ARC) by effectively calling them.

They will then contact the UCL Control Room.

• Respond to calls – if able to do so.

Basic Operation


When you touch the “Red Alert” button the PeopleSafe

app will call the Control Centre. This starts a telephone

call with an operator at the ARC. They will listen to the

audio feed and make a decision based on what they can

hear whether to contact an escalation, the emergency

services, or whether it is a false alarm. If safe to do so,

the operator at the ARC will talk to you to check you are

safe and well. They will monitor and call the

Police/Ambulance if they determine you are in danger and

direct them to your last know location. They will also call

UCL Security.

IF YOU ANSWER: Answer their questions and let them

know if you require assistance.

IF YOU DO NOT ANSWER: They will monitor and call the

Background protocol


UCL has provided this system for your safety and has agreed that you

will be *covered by this system regardless of whether you are at work.

If you are in Central London or within a few miles of a UCL premise UCL

security as well as the police will attend.

If you are *anywhere in the UK PeopleSafe will ensure that your call for

help is prioritised; your call will be automatically routed to the Police

Control Room nearest your location.

For your own safety, we would strongly encourage you to use the app.

Benefits


Battery Life – GPS Tracking is power-hungry so please

remember to turn the app off when you are not using it as it can

drain your battery; also, plan ahead if you are going on a long

journey or will be away from a power source for a long period.

GPS Tracking – By using the app you are agreeing to be tracked

and monitored.

Things to be aware of…


Dangers – All phones must have cases to

protect them…Please use common sense

when using the phone and do not put

yourself in danger.

Please Note - Settings are locked

deliberately; please do not tamper or

attempt to unlock the settings if you would

like to change something or get an App

added please contact you Local

Communications Administrator.

Use of Smart Phones


Any questions?

End of Module



Spill Procedure

SAFETY MODULE 15

Please set your mobile phone to silent.


• There are a number of scenarios which could

result in spills on our sites. We have an

obligation to prevent damage to the

environment.

• Major spills which result in pollutants reaching

the drains can result in fines from the

Environment Agency.

Requirements


• Chemicals, Fuels & Oils

• Floods & Sewage

• Bodily fluids

Types of Spillage


Audience:

What are the risks involved in the different types of spill?

Assessing the risk


• Damage to electrics/fire panels if large flood

• Damage to flooring/residents belongings

• Fire/explosion

• Having to evacuate residents from affected area

• Illness caused by expose to bacteria/viruses

• Inhaling chemical fumes

• Inhaling toxic fumes

• Injuries caused by slipping on spillage

• Irritation to skin caused by exposure to chemicals

• Mixing chemicals accidentally leading to toxic fumes

• Pollution of water systems if enters drains

Spill Risks


What actions might we take for the following

types of spills (3 for each)?

1. Fuel Leak

2. Water Leak

3. Sewage

4. Vomit

Spill Procedures - Pub Quiz


Fuel/Oil Leaking from Vehicle

• Sand swept onto spillage immediately to contain it, prevent it

going into the drain and reduce ignition risk.

• Fire extinguisher brought to scene in case of ignition.

• Cleaning contractor called out to bring hazardous waste bags

(by calling contract managers during working hours, and the

Control Room out of hours).

• Contaminated sand bagged up by cleaning contractor wearing

appropriate PPE.

• Contaminated sand removed from site by Hazardous Waste

contractor.

• Incident reported on RiskNet.

• If fuel/oil has entered the drains, it must be reported to the

Environment Agency emergency hotline on 0800 807060.

Quiz Answers


Sewage Floods/Leaks

• Area assessed by staff to ascertain extent/cause of the incident.

• Cleaning contractor called out (by calling contract managers during working hours,

and the Control Room out of hours).

• Drainage contractor called out if flood/leak is caused by a blockage (blocked

toilet/waste pipe). See Building Maintenance and Refurbishment'

• Water isolated by on site staff if required. See 'Emergency Isolation Points'

• Affected area sealed off with barrier tape/notices warning of the incident.

• Special PPE used by cleaning contractor (kept on each site).

• Absorbent materials put down by cleaning contractor to prevent spread of spillage.

• Special aquavax brought to site by cleaning contractor - used to suck up spillage.

• Absorbent materials bagged up by cleaning contractor into hazardous waste bags.

• Area and aquavax disinfected by cleaning contractor.

• Hazardous waste removed from site by Hazardous Waste contractor.

• Dehumidifier placed in affected area.

• Residents moved to alternative accommodation if required. See 'Emergency

Evacuation Plan'

• Incident reported on RiskNet. See Accident/Incident Reporting'

Quiz Answers


Sewage Floods/Leaks

• Area assessed by staff to ascertain extent/cause of the incident.

• Cleaning contractor called out (by calling the Control Room).

• Drainage contractor called out if flood/leak is caused by a blockage (blocked

toilet/waste pipe).

• Water isolated by on site staff if required.

• Affected area sealed off with barrier tape/notices warning of the incident.

• Absorbent materials put down by cleaning contractor to prevent spread of spillage.

• Special aquavax brought to site by cleaning contractor - used to suck up spillage.

• Absorbent materials bagged up by cleaning contractor into hazardous waste bags.

• Area and aquavax disinfected by cleaning contractor.

• Hazardous waste removed from site by Hazardous Waste contractor.


• Residents moved to alternative accommodation if required.

• Incident reported in duty log.

Quiz Answers


Vomit

• Cleaning supervisor called by site staff if during office hours.

• Spill packs which are kept on each site are used by contract

cleaning staff to contain spillage.

• Mop, bucket and water (if hard floor) or carpet shampooer

(carpet) used to clean flooring.

• Disinfectant put on area.

• Wet floor sign used if required.

Quiz Answers


Water Floods/Leaks

• Area assessed to ascertain extent/cause of the incident.

• Drainage contractor called out if flood/leak is caused by a

blockage (backing up sink/shower).

• Water isolated by on site staff if required.

• Affected area sealed off with barrier tape/notices warning of the

incident.

• Aquavaxes kept on site used to suck up spillage.


• Residents moved to alternative accommodation if required.

• Incident reported in duty log.

Quiz Answers


Any questions?

End of Module

Documents

SAFETY MODULE 2 Student Accommodation Safety Training … report it as soon as possible. Means of Escape (MoE) and Fire Doors need to be kept clear at all ... Fire extinguishers are