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Safety Case Human Factors Integration VIEW FROM THE COALFACE www.adwheatley.com This presentation was delivered at the IEHF – HFI in the Nuclear Industry Event – 9 th November 2015 © A.D. Wheatley

Safety Case Human Factors Integration VIEW FROM THE COALFACE This presentation was delivered at the IEHF – HFI in the Nuclear Industry

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Page 1: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

Safety Case Human Factors Integration

VIEW FROM THE COALFACE

www.adwheatley.com

This presentation was delivered at the IEHF – HFI in the Nuclear Industry Event – 9th November 2015

© A.D. Wheatley

Page 2: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

FOCUS• The View from the Top

• The Problem Space

• The Vision

• The Reality

• Hindsight

• The Challenges

• The Opportunities

• The Horizon

Page 3: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

THE VIEW FROM THE TOP• A Huge Project

• Safety Case split into four phases

• Eleven buildings under one roof

• Hundreds of labourers

• Hundreds of engineers

• Tens of Assurance Personnel

• ?? Human Factors

• Where do we fit in?

Page 4: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

THE PROBLEM SPACE• Human Factors Integration on a Massive Safety Case

• Integration across Safety Case Phases

• Integration with Engineering - Phases / Lifecycle

• Integration with Assurance

• Deterministic / Conservative / Best Estimate

• Quantitative / Probabilistic

• Qualitative

• ALARP

Page 5: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

Human Factors

Integration

ENGINEERINGASSURANCE

ErgonomicsHuman Reliability

Safety Requirements drive the development of Manual or Engineered Systems / Safeguards

Manual tasks rely on an optimised working environment to be effective

Engineered / automated systems rely on Supervision, Inspection and Maintenance to ensure they perform on demand

Complex systems need to be operated or supervised

Automated systems need to be maintained

EHF seek to optimise the task & working environment

Opportunity and probability of Human Error is minimised

Any claims on Operators or Maintainers to maintain a Safe environment is underpinned by solid Ergonomic System design

Page 6: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

ENGINEERINGASSURANCE

ErgonomicsHuman Reliability

Assurance assess the potential shortfalls in the Capability / Engineered

Systems to maintain safety

Relationships

Page 7: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

ENGINEERINGASSURANCE

ErgonomicsHuman Reliability

EHF support engineering in optimising the Operability, Recoverability and Maintainability of the System within the Working Environment

Assurance assess the potential shortfalls in the capability of Engineered

systems to maintain safety.

Page 8: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

ENGINEERINGASSURANCE

ErgonomicsHuman Reliability

EHF support engineering in optimising the Operability, Recoverability and Maintainability of the System within the Working Environment

Assurance assess the potential shortfalls in the capability of Engineered

systems to maintain safety

HRA draws on PSFs and EPCs that rely on

optimised EHF design

Page 9: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

ENGINEERINGASSURANCE

ErgonomicsHuman Reliability

EHF support engineering in optimising the Operability, Recoverability and Maintainability of the System within the Working Environment

Assurance assess the potential shortfalls in the capability of Engineered

systems to maintain safety

HRA draws on PSFs and EPCs that rely on

optimised EHF design

Shortfalls in Engineered Safety Measures place claims on Operators and Maintainers

Probabilistic Safety Assessment requires Human Reliability Assessment

Page 10: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

ENGINEERINGASSURANCE

ErgonomicsHuman Reliability

We are not Occupational Health & Safety.The TA / HEI can help you understand user

needs and identify where operators are most likely to make mistakes, therefore target where

to focus HF support to Engineering

Crossover Message to Engineering

Page 11: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

ENGINEERINGASSURANCE

ErgonomicsHuman Reliability

We’re not just here to do HRA.By getting the basic Ergonomics right,

Operators are less likely to make mistakes

Crossover Message to Assurance

Page 12: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

noisetemperature

humidity

HMIsimplicity

spacefeedbacktask salience

lighting

fatiguephysiological stress

visibility

time pressuretraining

shift patterns

teamwork

understandingworkloadstress

experience

risk perception

Environmental Design

Workplace / Task Design

Physiological Demands

Psychological Factors

Organisational Factors

Maintenance

Hazard IE SM1 SM2 SM3

Page 13: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

THE REALITY• Huge Complexity

• No one person can know everything

• Layers of middle management and integration teams

• Subcontracting

• Transient Personnel

• Unavoidable Time and Cost constraints

• ALARP

Page 14: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

HINDSIGHT• What we got right:

• EHFA

• Focus on TA & HEI

• The HFIP

• Integrity

• Need to improve:

• Optioneering

• Requirements

• Issue Tracking / Recommendations / Actions

• Design House Integration

Page 15: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

CHALLENGES• Human Factors

• Understanding complexity that has evolved over many years

• Avoiding analysis fatigue

• The far side of human performance

• Hand-cranks

• Movement Speeds

• Push-pull forces

• Lift-lower forces

• Slips/trips/falls

• Violations

Page 16: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

OPPORTUNITIES• Changing Attitudes and Behaviours

• Consistency of HF across the whole supply chain

• Early Design House Engagement

• Bringing together TA / HEI / MFD / MSD / PFS etc.

• Research into Human Extremes

• Violations

• Tracking issues / recommendations / actions

• Task & Error Analysis

• Requirements and VVRM

• Learning from Experience

• Are we?

Page 17: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry

THE HORIZON• Culture of True Integration

• Attitudes & Behaviours

• Provision of a support service

• Facilitators AND Gatekeepers

• Problem Identification AND Problem Resolution

• Assessment AND Substantiation

Page 18: Safety Case Human Factors Integration VIEW FROM THE COALFACE  This presentation was delivered at the IEHF – HFI in the Nuclear Industry