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Safety and sustainability in the chemical supply chain
Craig Thomson | Associate Director
the-ncec.com/emergencyresponse
Four quadrants of emergency response
Compliance
How will Brexit affect your supply chain?
Risk Management
Sustainability
What next?
Tools to help
Agenda
NCEC – the four quadrants of emergency responseFour quadrants of emergency response
NCEC in numbers
• 45 years
• 8,000 calls
• 550 companies
• Multiple languages
• 24/7 operations
Perspectives on emergency response
Compliance
Risk Management
Sustainability
What are the regulations?
China
• Local telephone number
• Mandarin language response
• 24/7 availability
• Dedicated emergency response team
• Physically answered in China
• China’s National Registration Centre for
Chemicals (NRCC)
European poison centres
Appointed
body
Poison
centre
Poison
centre
Poison
centre
Notifier
Poison centres and emergency numbers
• Medical advice only (often only to medical
professionals)
• In-country number only (no cross-border/global
support)
• No chemical spill advice
• No multilingual capability
• 24hr operations and resilience capability is varied
• Best practice:
• Two numbers on SDS section 1.4 / in-country numbers
• One emergency response number on transport docs, labels,
etc.
How will Brexit affect your supply chain?
Perspectives on emergency response
Compliance
Risk Management
Sustainability
Risk
Risk – what do you see?
Chemical
exposure
Damage to
assets
Cost of
recovery
Damage to
shipment
Missed
delivery
Supply
chain
confidence
Impact on
reputation
Non-
compliance
Injury to
driver
Risk to
public
Pollution to
a stream
Pollution to
land
Risk – reputational risks
Source credit: https://www.latimes.com/cgnews-parts-of-maryland-city-under-shelter-after-hazmat-incident-20150530-story.html
Risk – “We are too good to be affected”
“The set procedures we have in place for
handling dangerous goods shipments, are
stringent enough to prevent significant
damage. In the unlikely event of a DG
shipment being damaged, all staff involved
with the handling have rigorous training and
sufficient equipment to deal with the incident.”
16
ROI – cost of an incident
• Accidents at work cost UK $14 billion a year
• 2010/11 – 175 people killed at work
• 200,000 reportable injuries (each >3 days off
work)
• Major injuries: fractures, amputations,
chemical burns, loss of consciousness
ROI – cost of doing nothing
4 x fire trucks for 6 hours = $7,608
12 hours public health agency time = $1,551
36 hours of plant shut down = $277,080
Clean up contractor = $18,472
Fine = $38,483
Legal costs = $10,776
TOTAL = $353,970
ROI – cost of a farm incident
Somerset – 2 Feb 2012. Firefighters battled the blaze for seven
hours to prevent the fire from spreading to two other barns
containing 25 tonnes of chemical fertiliser and one tonne of
grain.
2 x fire appliances for 3 hours = $1,879
12 hours of environmental agency time = $1,533
Clean up contractor (6 hours) = $9,120
Fine = $38,000
Legal costs = $11,400
TOTAL = $61,932
ROI – placing a value on mitigation
Health benefits $3,072,601
• Health service savings $10,024
• Reduction in lost work days or days lost through restricted activity $8,132
• Reduction of 1 fatality (road, site, home, etc.) $2,493,947
• Reduction in 2 serious medical issues $560,499
Time savings $1,112,395
• Reduction in time spent by emergency services $205,636
• Reduction in time roads closed or heavily congested $906,758
Environmental benefits $103,122
• Avoided Environment Agency involvement 10% of spills, traffic incidents and fires it would normally need
to attend
$2,764
• One case of serious aquatic damage avoided $100,358
Total $4,288,119
Perspectives on emergency response
Compliance
Risk Management
Sustainability
Best practice – why is it required?
• Providing a benchmark against
which to measure
• Raising standards across
industry
• Educating supply chain
Best practice – cefic role
cefic Guidelines
• Level 1 (telephone-based) emergency
response should be available at any time when
an emergency occurs.
• The Level 1 system must have the ability to
receive calls in the local language, and English.
• The caller’s connection to an emergency
response expert should be performed as
quickly as reasonably possible.
cefic Guidelines
• The Level 1 responder must have access to
appropriate information and networks in order to
seek additional support.
• Operatives should have a qualification that is
sufficient to give them expert knowledge and
understanding of chemicals.
• Experienced in handling emergencies and can
provide full advice to a variety of incidents, which
should be proportional.
cefic Guidelines
• The Level 1 responder should have sufficient
training and experience to equip them with the
practical elements of responding to an incident.
• Level 1 responders should have awareness of
the different regulatory regimes affecting the
transport and supply of chemicals.
What next?
✓ Check your compliance (including poison
centres)
✓ Revisit your supply chain risks
✓ Health check your risk management
performance
✓ Check your emergency response systems
measures up
Global 24/7 telephone
emergency response
helpline
Business case for
emergency
response
Global regulatory
requirements
Tools to help
Visit: the-ncec.com/resources
Guidelines for level 1
chemical emergency
response
Contact me
T: +44 (0)1235 753 068
W: www.the-ncec.comCraig Thomson
Associate Director
