ANNUAL REPORT 2009/10

Working to end domestic violence & abuse for more than 30 years.

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In the period April 2009 to March 2010

895 Number of service users supported by the Outreach and IDVA (Independent Domestic Violence Advisors) workers

2732 Crisis and help line calls

80Children and young people accommodated in the Refuge

78Women accommodated in the Refuge

902Young people attended preventative and awareness raising sessions in schools

“ Outreach held my hand and led me to a much happier life and a brighter future, no words can express how thankful I am to them.”

Core Values We will be led by a commitment to equal opportunities and anti-discriminatory practice

We will ensure confidentiality as a core element of good practice

We will be respectful and empathetic and advocate for the human rights of all those affected by domestic violence and abuse

We will provide an inclusive and empowering service

Strategic Aims To provide temporary and safe refuge accommodation with 24-hour accessibility for women, children and young people escaping domestic violence and abuse.

To provide practical and emotional support and information to all those affected by domestic violence and abuse.

To empower those who have been affected by domestic violence and abuse to make their own choices about their lives.

To meet the wider needs of children and young people affected by domestic violence and abuse by supporting access to relevant services such as education, health and safeguarding.

To act as advocates for all those who have been affected by domestic violence and abuse to ensure their needs are met and their voices heard.

To raise awareness of domestic violence and abuse issues through participation in campaigns and through the provision of education and training to other agencies and organisations.

To work in partnership with other agencies to reduce and prevent the incidence of domestic violence and abuse.

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“I’m now self-confident and assertive and happy.” (Counselling sevice user)

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Statistics

0

5

1 0

1 5

2 0

2 5

Nu m b e r o f c lie n t s w o r k e d w ith b y O u t r e a c h an d IDV A te a m s

0

5 0

1 0 0

1 5 0

2 0 0

2 5 0

3 0 0

3 5 0

4 0 0

4 5 0

W S W

R e pa ir

C Y P W orke r S A F E

P roje c t

MA R A C

IDV A

Ma le V ic tim

IDV A

O utrea c h

E x ete r, Ea s t

& Mid

De v on

S pe c ia lis t

DV C ourt

IDV A

C ouns e lling

S e rv ic e

P a tte r n

C ha ng ing

25

20

15

10

5

0

Sources of referrals to the Refuge

Self

Helpline/O

utreach

Other r

efuge

Police/D

VU

Socia

l Servi

ces

LA H

ousing/Council

Friends/f

amily

Health

Voluntary

Agency

Nu m b e r o f c lie n t s w o r k e d w ith b y O u t r e a c h an d IDV A te a m s

0

5 0

1 0 0

1 5 0

2 0 0

2 5 0

3 0 0

3 5 0

4 0 0

4 5 0

W S W

R e pa ir

C Y P W orke r S A F E

P roje c t

MA R A C

IDV A

Ma le V ic tim

IDV A

O utrea c h

E x ete r, Ea s t

& Mid

De v on

S pe c ia lis t

DV C ourt

IDV A

C ouns e lling

S e rv ic e

P a tte r n

C ha ng ing

450

400

350

300

250

200

150

100

50

0

Number of service users supported by Outreach and IDVA teams

WSW Repair

CYPWorker

SAFE Projects

MARAC IDVAs

MALE Victim IDVA

OutreachWorkers

Exeter, East & Mid Devon

Specialist DV Court

IDVA

CounsellingService

Pattern Changing

Some of the achievements of the last yearLaunched the new name of Stop Abuse For Everyone at the AGM: November 2009. This was needed to better reflect the scope of the work we now do and indicates more clearly what the charity actually does. It reflects the move towards a more holistic approach of supporting the whole family within the wider communities of Exeter, Mid and East Devon.

Amended the charity’s Objects in order to widen public benefit by working with men. Reviewed, at an Away Day with involvement of all in the organisation, our Core Values and Strategic Aims to better reflect the wider scope of our work.

Celebrated the achievement of the first award of a Green Flag for Domestic Violence to services in Devon. This included the highest conviction rate in the country achieved by the Specialist Domestic Violence Court in Exeter, where the impact of SAFE’s Independent Domestic Violence Advice workers has been crucial. Developed a Contingency Plan - to cover protracted / unexpected / long-term absences of workers and other unexpected major incidents.

Continued a major review of policies, systems and procedures to better establish and manage the organisation and risks. Recruited a minute secretary to the Management Group

Increased the number of Pattern Changing courses and recruited a Coordinator to help co-run and develop them Established a programme of life skills training for women in the Refuge Established a programme of awareness raising and preventative work in school and colleges in Exeter, East and Mid Devon

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1 full-time Manager 1 full-time Finance/Administration Worker

Refugepractical & emotional support and information to women and children and young people (CYP)provision of 24-7 access to services provision of Devon-wide out of hours refuge referral systemassessment of needrisk assessmentindividual support plans for each woman and CYPadvocacy work for women and CYPspecialist support for CYP living at the refuge, both individually and in groupssupport with parenting issuesliaison with schools, playgroups, nurseriesplay and other activities for children to encourage self expressionreferral to other agencies and services when appropriate, such as mental health services, drug & alcohol services, children’s servicessupport with re-housing and with re-settlement into the communitytraining for other agencies and organisations

THE TEAM IN THE REFUGE:-1 full-time Assistant Manager3 full-time Support Workers1 part time Children and Young People’s Support Worker1 part time Children and Young People’s Support Worker Assistant2 part time Play Support Workers 1 part-time Housekeeper3 Out of Hours WorkersPlus a pool of Out of Hours Workers

Outreach practical and emotional support both face to face and over the phone to those in the Exeter, East and Mid Devon communities affected by domestic violenceinformation about refuges, housing, legal issues, benefitsrisk assessment and safety planningspecialist support for young womenspecialist support for children and young peoplea 24 hour free – phone help-linereferral and support through the MARAC processsupport through legal and court processes (IDVA)liaison and referrals between IDVA and Outreach

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Personnel and Services

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awareness-raising in schools and youth clubsresettlement for women who have left the refugereferral to other agencies and refugesaccess to a dedicated Mental Health Workerprovision of Pattern Changing coursesaccess to Drop-in facilitiesspecialist support, risk assessment and liaison for women whose partners are on community (Repair) and Probation Perpetrator Programmessupport for children and young people whose parents/carers are involved with the Repair programmeparticipation in the local Domestic Violence Forum and the promotion of a multi-agency approach in relation to domestic violence. This includes the Exeter Domestic Abuse Safety Unit (EDASU), the Repair Programme (Resolved to Ending Power and Abuse in Relationships), the Multi-Agency Risk Assessment Conference (MARAC) and the Devon Domestic Violence Partnership (ADVA)

THE OUTREACH TEAM:- 1 full-time Assistant Manager1 full-time Outreach Worker (Exeter)1 full-time Outreach Worker (Mid Devon)1 part-time Outreach Worker (East Devon)1 full time Outreach Worker (Exeter, East and Mid Devon)1 part-time Outreach Worker (Exeter & East Devon)1 full-time Safe Project Worker (Girls & Young Women, aged 14-25: Exeter)1 full-time Safe Project Worker (Girls & Young Women, aged 14-25:Mid & East Devon)1 part-time Women’s Safety Worker (to support women whose malepartners are on a court-mandated Perpetrator Programme run by Devon &Cornwall Probation: Exeter, Mid & East Devon & Okehampton)Note: this contract ended July 2009 1 part-time Women’s Safety Worker (linked to the Repair Programme (Resolved to Ending Power and Abuse in Relationships: a community perpetrator programme)1 full-time Children’s and Young People’s Outreach Worker (also linked to the Repair Programme and supporting other CYP in the community) 1 part-time Groupwork Facilitator for the Safe Project1 part-time Pattern Changing Co-ordinator2 full-time IDVA Workers (Independent Domestic Violence Advisor, basedat Exeter Domestic Abuse Safety Unit, (to support high risk survivors referred to MARAC and to promote their safety through a range of legal and non-legal options) 1 full-time IDVA attached to Specialist Domestic Violence Court1 part-time IDVA for male victims1 part–time Counsellor and 1 part-time Mental Health Worker

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Reserves PolicyA note about out total funds: Due to most of our income not being guaranteed Stop Abuse For Everyone operates a Reserves Policy whereby funds not otherwise committed held by the Charity should be the equivalent of 6 months anticipated expenditure in the following financial year (£391,741 for 2010/2011). The balance of funds at 31 March 2010 was £404,331 (2009:£389,831). Much of this (£225,814)) is restricted income which can only be used for specific purposes. We consider that the equivalent of 6 months anticipated resources expended would give Stop Abuse ForEveryone sufficient designated funds to continue our current activities in the event of a significant reduction in funding. This will give Stop Abuse For Everyone sufficient time to start fundraising to replace lost funding, and potentially to start generating additional unrestricted income.

Statement of Financial Activities (incorporating the income and expenditure account)For the year ended 31 March 2010

Unrestricted Restricted 2010 2009 funds funds Total TotalIncoming resourcesIncoming resources from generating funds:Voluntary income 977 270 1,247 255Investment income 3,337 - 3,337 12,869Incoming resources from charitable activities 76,949 692,818 769,767 734,368

Total incoming resources 81,263 693,088 774,351 747,492

Resources expendedCost of generating funds:Cost of generating vountary income - - - 116Charitable activities 63,213 686,182 749,395 717,938Governance costs 10,871 - 10,871 13,743

Total resources expended 74,084 686,182 760,266 731,797

Net incoming (outgoing)resources before transfers 7,179 6,906 14,085 15,695 Gross transfer between funds 38,765 (38,765) - -Net incoming before other recognised gains and losses 45,944 (31,859) 14,085 15,695Gains (losses) on investment assets 415 - 415 (544)Net movement in funds 46,359 (31,859) 14,500 15,151

Reconciliation of fundsTotal funds brought forward 132,158 257,673 389,831 374,680

Total funds carried forward 178,517 225,814 404,331 389,831

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Stop Abuse For Everyone(A company limited by guarantee)

Balance sheet as at 31 March 2010

Fixed assets 2010 2009

Tangible assets 48,444 54,908Investments 872 457 49,316 55,365Current assetsDebtors 708 4,352Cash at bank and in hand 466,583 386,510 467,291 390,862

Creditors: amounts fallingdue within one year (112,276) (56,396)Net current assets 335,015 334,466Net assets 404,331 389,831

Funds Restricted funds in surplus 225,814 257,673Total unrestricted funds 178,517 132,158

Total charity funds 404,331 389,831

These summarised financial statements are not full accounts, but a summary of the information relating to both the Statement of Financial Activities and the Balance Sheet.The statutory accounts have been audited and were given an unqualified opinion with no concerns being raised. The full audited statutory accounts and trustees’ report are available on request from: Janet Collier PO Box 121 Exeter EX4 2XNThe full audited statutory accounts and trustees’ report were approved on 12th October 2010 and have been submitted to the Charity Commission. This report was approved by the trustees on 12th October 2010 and signed on its behalf by J Collier Trustee.

The summarised financial statements are consistent with the full annual statutory accounts.Thompson Jenner 1 Colleton CrescentChartered Accountants Exeter& Registered Auditors Devon EX2 4DG

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Quotes

”

Helped me to recognize a situation (abusive) and get out of it.

(Safe Project service user)

The project has helped me to trust me again plus now I know exactly what every part or type of domestic abuse exists and will be able to identify it sooner.

(Safe Project service user)

It’s helped me to understand what really happens with domestic abuseI learnt that abuse... is about control. (I learnt) Not to be a bad man.

(School sessions)

It’s good to know that there is someone who is non judgmental, overall brilliant.

(Outreach client)

I have taken stock of myself and I quite like myself again – it’s important to move on.

(Counselling service)

“

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Looking aheadOur objectives for the coming year.

• To further develop the funding strategy to both maintain and expand current levels of funding for all projects and to develop contingency/exit plans for anticipated funding reduction from Supporting People 2010 -12 and from ADVA

• To appoint new Trustees

• To compile a Trustee Induction Pack to offer a more comprehensive process of induction needed to give support and help retain new Trustees.

• To clarify the decision making process within the organisation

• To review the role and the structure of the Board, the Management Group and the Sub-Groups.

• To identify and move the Outreach team into a more appropriate office base

• To continue work to implement more robust systems to counteract computer systems failure and loss of data

• To research viability of volunteer roles, identify tasks at both Refuge and Outreach and develop support systems and handbook for volunteers in preparation for establishing volunteers including service users• To develop and improve internal communications by creating an intranet.

• To create an annual survey to be distributed through out the organisation.• To complete the development and review of all needed policies and identify and carry out any associated training

• To continue to develop and seek funding for the preventative work in schools• To continue to promote shared good practice between Devon-wide domestic violence service providers

A non-profit making charity limited by guaranteeRegistered charity number 291415

Company number 01837296

Design: Krage Design

PO Box 121 Exeter EX4 2XNBusiness Line: 01392 667145

Email: info@safe-services.org.ukWebsite: www.safe-services.org.uk

24 hour free local helpline 0800 328 3070

We would like to express our grateful thanks to Devon and Cornwall HousingAssociation for their support and to our main funders -

Devon Supporting People and ADVA (Against Domestic Violence and Abuse Partnership).

We are also grateful for the significant contributions made by Children In Need,the Tudor Trust, Devon & Cornwall Probation Service, Lloyds TSB,

the Youth Opportunities Fund, The Jamieson-Bystock Trust and the Quakers.Various supporters throughout the year have given donations of money,

which we use for the benefit of our service users.Donations of gifts, clothes, food and toiletries have also been

most welcome and appreciated.

We would be very grateful for future sponsorship of this report.

Your support would be very welcomeCould you join us?

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