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94% skip TV ads
94% unsubscribefrom email
27% direct mail is never opened
50% (Over 200M)
are on do not call lists
Base: Varied bases, minimum 598 global consumers Source: HubSpot Global Interruptive Ads Survey, Q4 2015 – Q1 2016.
(Because the way people shop for and buy things has changed)
The Old Marketing & Sales Playbook is Broken
4
How Does Inbound Work?
Aggressively pushescontent at innocent
bystanders, interrupting their life
Inbound pulls in prospects by offering helpful content
and experience when they need it
VS.
Outbound Inbound
SEO | Blogs | SocialCold Calling | Spam | Interruptive Ads
6
The Inbound Value Proposition: Simply put, it’s about growing an asset vs. renting one.
1 2 3Predictable Measurable Proven ROI
8
Source: Historical Blog Post Optimization Project, learn more here: http://blog.hubspot.com/marketing/historical-blog-seo-conversion-optimization
Did you know: More than 90% of HubSpot’s new leads each month come from “Old Content”?
In other words, if HubSpot’s blogging team took next month off,
we’d still generate 92% of leadsas if we’d continued to publish new content.
Predictable
92% Leads from Old Posts
8% Leads from New Posts
9
Proven ROI
Our customers recognize the improved ROI from Inbound Marketing and Sales.
42%
47%
52%
44%
48%
52%
8%
14%
11%
18%
14%
18%
0%
10%
20%
30%
40%
50%
60%
$25K or less $25,001 to$100K
$100,001 to$500K
$500,001 to$1M
$1M to $5M More than $5M
We see higher ROI using inbound marketing
We see higher ROI using outbound marketing
Inbound vs. Outbound ROI by Marketing SpendBig budget or small – everyone gets big returns from inbound
Source: HubSpot’s 2015 State of Inbound Report; survey of approximately 4,000 respondents; majority of respondents are marketers at B2Bs; approx. one-third of respondents have an affiliation with HubSpot; approx. ½ of respondents generate revenue under $1M 11
Growth of Inbound Movement
● 2008: Unknown
● 2012-2014: “Crossed the Chasm”
● 2016: Core Playbook
Source: Google Trends on “Inbound Marketing”“Interest Over Time” - Numbers represent search interest relative to the highest point on the chart for the given region and time. A value of 100 is the peak popularity for the term. A value of 50 means that the term is half as popular. Likewise a score of 0 means the term was less than 1% as popular as the peak.
12
Inte
rest
Ove
r T
ime
500%+ Growth in attendance since 2012
Tracks growth of a movement
INBOUND Attendance
14,300
10,300
5,500
2,800
13
Registered Attendees 19,000+
Why Aren’t There Any SMB Platforms?
ChurnUpsell
Upgrade
Scalable CAC
Inside Inbound Indirect
Problem Solution Result
“High 90s” revenue retention
4-5x :1 LTV:CAC
16
Content Marketing
Marketing Automation
Sales Tools
CRM
Years 1 - 4
Years 4 - 8
Years 8 - 12
HubSpot Product Evolution
17
Marketing Total>21k Customers
HubSpot Present
Sales Total>5k Customers
20Customer numbers are as of 9/30/16.
HubSpot Present
Growth Stack Customers≈2k Customers
21
Marketing Only≈19k Customers
Sales Only≈3k Customers
Customer numbers are as of 9/30/16.
Marketing Total21k Customers
HubSpot Moving Forward
Growth Stack Customers
22
“Code” Funnel
Up-sell Opportunity
Cross-sell Opportunity
23
Looking Ahead to 2017 – “One HubSpot”
• Successful “acquisition” of our Sales business• Growth of “sticky” platform customers• Lighter-touch, product-driven funnel• Engage more deeply with our partners
• Invest in our Sales tools• Built for more of our mid-market customers
• Grow our “Code” funnel• Add a product-driven funnel on marketing side• Full freemium growth stack
24
Inbound 2016: What You’ll Hear Today
1. Brian and Dharmesh will discuss our vision for the future
2. Christopher O’Donnell will discuss product innovations
3. David McNeil will discuss enhancements to our partner program
Recognize
ProductizeDemocratize