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AT WORK PLAN SAFE DRIVING

SAFE DRIVING - SAFE Work Manitoba Related Documents... · With the SAFE Driving at Work Plan, SAFE Work Manitoba commits to working with Manitoba employers to address and prevent

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  • AT WORK PLAN SAFE DRIVING

  • AT WORK PLAN SAFE DRIVING

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    Table of Contents4 Message from SAFE Work Manitoba

    5 Message from Manitoba Public Insurance

    6 Executive Summary

    6 Our Strategic Partners

    7 How the Plan was Developed

    8 Five Tips for Employers, from Kleysen Group Ltd.

    10 Tactic 1: Develop innovative and practical tools and resources

    11 Developing a SAFE Driving program: Ten Essentials for Employers

    12 Tactic 2: Educate and build awareness among Manitoba employers

    13 What is Journey Management?

    14 Tactic 3: Identify and gather data related to driving for work

    15 SAFE Work Manitoba and Manitoba Public Insurance: Strategic partners

    16 Tactic 4: Engage with partners to prevent vehicle-related injuries and fatalities

    17 Eight Tips for Employers for Identifying Driving Hazards

    18 Summary

  • It is a sobering fact: if there is a work-related death in Manitoba, it is most likely that it happened on the road.

    Approximately one out of every five fatalities reported to the Workers Compensation Board of Manitoba from 2014-18 was caused by a vehicle collision.

    Driving fatalities are not decreasing; rather, the number of Manitobans killed each year while driving for work has, for the most part, climbed steadily over the last five years. This is counter to the continued decline of work-related injuries in general.

    With the SAFE Driving at Work Plan, SAFE Work Manitoba commits to working with Manitoba employers to address and prevent work-related driving incidents. This task cannot be accomplished without strategic partnerships.

    We are pleased to collaborate with Manitoba Public Insurance, which brings considerable expertise and resources about road safety education to the table.

    We will combine our efforts to connect with Manitoba’s employers and workers, in order to provide education, training and other tools to increase safety when driving at work.

    We are also pleased to partner with Manitoba’s industry-based safety programs (IBSPs), which provide workplace safety expertise to employers and workers in several of our province’s key industries. The IBSPs will

    strengthen the plan’s impact by providing a delivery path for these safety tools that is focused on the unique needs of their members.

    I invite you to take some time to read the plan’s tactics in the pages that follow. I would also like to thank Darrin Fiske and René Vuignier from Kleysen Group, an award-winning, Manitoba-based transportation company, for sharing their insights on safe driving. Employers in any industry can take inspiration from the best practices they share. Please turn to page 8 to read their story.

    One death at work is one death too many. I look forward to working with our partners, and our province’s employers and workers, to carry out the tactics in the SAFE Driving at

    Work Plan. Our shared goal is to prevent work-related vehicle collisions and make our roadways safer for all Manitobans.

    Jamie Hall

    Chief Operating Officer, SAFE Work Manitoba

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    Message from the Chief Operating Officer of SAFE Work Manitoba

  • Manitoba Public Insurance is committed to Manitoba’s Road to Zero plan and vision for zero traffic fatalities in our province. We continue to educate and raise awareness through a variety of initiatives, including our Save the 100 traffic safety culture campaign – which calls attention to the average number of people who die on our roads each year.

    For all these reasons, we are proud to partner with SAFE Work Manitoba in this new SAFE Driving at Work resource for employers, with upcoming new initiatives such as the DRIVR-X virtual reality tool for the workplace. Driving for work should never result in tragedy.

    Message from the President and Chief Executive Officer of Manitoba Public InsuranceThis is an important year in road safety programming in Manitoba. New attention has been drawn to the importance of driver training, resulting in a redesign of the High School Driver Education program, as well as new Mandatory Entry Level Training for drivers seeking a Class 1 licence.

    More than one in three Manitobans drive an hour a week or more as part of their work, according to a recent poll. This includes not only truck drivers, but also drivers of smaller vehicles, and those who use personal, rented or leased vehicles for work.

    In some industries, drivers tend to be young with only a few years of experience behind the wheel. In other industries there are longtime drivers who may have forgotten the rules of the road. Driver training is critical, but so are ongoing refreshers, monitoring and employer policies.

    We know that increased exposure to traffic leads to a higher risk of collisions. But the demands of the job can occasionally get the better of us, resulting in even more collisions from failure to see things, taking risks, or the under-reported issue of fatigue.

    The responsibility for collisions can fall not only to the employee who has driven in an unsafe manner but also to the employer. Others are also impacted and too often injured in work-related collisions, including pedestrians, cyclists and motorcyclists.

    Ben Graham

    President and Chief Executive Officer, Manitoba Public Insurance

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  • The plan focuses on partnership between SAFE Work Manitoba and Manitoba Public Insurance to prevent work-related incidents on Manitoba roads through education, training and awareness efforts. Manitobans will benefit from SAFE Work Manitoba and Manitoba Public Insurance partnering on a strategic approach focused on safe driving activities and initiatives targeted to drivers while they are on the job.

    SAFE Work Manitoba will also work with Manitoba’s industry-based safety programs as a part of this plan. We will work closely with all our partners to reach out to Manitobans to provide them with the resources, information and training they need to prevent work-related driving incidents. In particular, we will reach out to employers (particularly those in high-risk industries) as they have a unique influence on working drivers.

    Fatalities involving vehicle collisions were a leading cause of work-related deaths in Manitoba from 2014-18, making up 20 per cent of all fatalities reported to the Workers Compensation Board of Manitoba (WCB). That is 25 deaths over the last five years out of a total of 122 reported fatalities.

    To address work-related driving incidents in our province’s workplaces, SAFE Work Manitoba, with the help of our partners, has created the SAFE Driving at Work Plan. This plan aims to:

    Our Strategic Partners

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    Develop innovative and practical tools and resources to support workplace safe driving programs

    Educate and build awareness about safe driving among Manitoba employers

    Identify and gather data related to driving for work

    Engage partners to prevent vehicle-related injuries and fatalities

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    20%20%of all fatalitiesof all fatalities reported to WCB Manitoba from 2014-18 were due to motor vehicle collisions.

    Executive Summary

  • there is a need to engage partners, including Manitoba Public Insurance, industry-based safety programs and employers, to spread the safe driving at work message more effectively and to clearly understand the extent of work-related driving incidents in Manitoba through expanded data collection

    employers have the greatest influence on improving safe driving practices in the workplace, and there is a need to provide employers with additional tools, training and resources to prevent driving incidents

    there is a need for prevention resources and practical training directed to specific industries, especially for occupations and industries that experience high numbers of work-related driving incidents

    tools, resources and other educational materials provided online have been successful in reaching large numbers of people.

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    25vehicle fatalities out of 122 total fatalities reported to WCB Manitoba from 2014-18.

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    How the Plan was Developed Input and direction from a stakeholder advisory panel To ensure this plan meets the needs of Manitobans, SAFE Work Manitoba has consulted with an advisory panel comprised of representatives from industry-based safety programs, Manitoba Public Insurance, employers, the Workplace Safety and Health Branch and labour.

    SAFE Work Manitoba consulted with all advisory panel members to gain their insight on work-related driving incidents and prevention in the province’s workplaces, and to implement their recommendations and feedback on the tactics selected to support this plan. We are thankful for the panel’s invaluable contributions, and we will continue to rely on their knowledge and expertise as we carry out the SAFE Driving at Work Plan.

    An important input to this plan was Manitoba’s Road to Zero: Manitoba Road Safety Plan 2017-2020, which emphasizes collaboration in areas that include data sharing and education.

    Research and data-drivenThis strategy is based on extensive research and consultation with stakeholders, partners and prevention counterparts in other Canadian jurisdictions. This research has added to SAFE Work Manitoba’s understanding of the needs in Manitoba related to preventing work-related driving incidents. It has also informed us of best practices and successes achieved in other jurisdictions. We have found that:

  • Communicate, communicate, communicate. Make sure your team knows that their safety on the road is important to you, and train them on your workplace’s safe driving procedures.

    René’s message to his trainees is that the company values all of its employees and wants them to be safe. He also likes to remind their drivers about the most important reason to stay safe.

    “We expect you to work safely not for us, but for yourself and your family,” says René.

    Kleysen Group helps put these messages into action by providing in-person orientation, which includes training on defensive driving, and ongoing safety training to ensure that drivers understand what they need to do to stay safe.

    All Manitoba employers who have workers who drive for work should include a safe driving program in their workplace safety and health system.

    Even though transportation companies have many specific safety regulations they must follow, employers in that industry can still offer safe driving tips that any workplace can use.

    We spoke to Darrin Fiske, Manager for Safety and Security, and René Vuignier, Driver Trainer, at Kleysen Group Ltd., an award-winning trucking company founded in Manitoba over 90 years ago, to tell us what makes their safety program work.

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    FIVE TIPS FOR EMPLOYERS from Trucking Company Kleysen Group Ltd.

    Demonstrate that management is committed to driving safety.Don’t just talk the talk - walk the walk. Always respond to safety concerns from your workers. This helps your workers realize they aren’t alone out there on the road — your company is there to support them with the hazards they encounter.

    For example, at Kleysen Group, drivers are encouraged to report hazards they encounter at their customers’ facilities back to management. Staff at Kleysen Group will follow up with the customer to let them know about the issue and work with them to fix it. In Darrin’s experience, most of the time the customer was unaware there was a concern, and is happy to help correct the problem.

    “We help ensure drivers are safe by responding to their concerns,” says Darrin.

    An added benefit is that when drivers realize their feedback isn’t going to fall on deaf ears, they become even more safety conscious, says René.

    René Vuignier and Darrin Fiske

  • Offer safety training that fits the needs of your workers. All workplace safe driving programs should consider the specific tasks and conditions your workers face when driving for work. Don’t spend time training staff on skills they already know, or procedures that don’t apply to them. Consider the best way to deliver safe driving training so that the message gets across to your team.

    Kleysen Group drivers are usually on the road, so it is challenging to schedule in-person training. The company overcomes this challenge by delivering most of its ongoing training on an online platform. This allows drivers to complete training when it works with their schedules, while still allowing management to track each driver’s progress. The flexibility can also help ensure that drivers are doing their training when they are rested and alert, and more likely to retain the information, rather than at the end of a long work day. The online platform also makes it easy to send out safety alerts.

    Put safe driving procedures into place.Make sure you have processes and procedures in place to identify, address and respond to safety issues on the road, and that your workers understand how to carry them out.

    For example, all drivers at Kleysen Group are trained on how to complete inspection reports, so that they can formally report any hazards they encounter at customers’ facilities. Appropriate reporting helps tie everything together: it ensures that there is good communication between management and workers, and that management has the information needed to follow through on safety concerns.

    Get support to achieve safety standards. Companies that invest in safety can experience fewer worker injuries, improved employee engagement and reduced costs due to lost time, among other benefits. Achieving SAFE Work Certified, Manitoba’s safety and health certification standard, with the support of a certifying partner is one important way that companies can ensure they are meeting safety standards, including standards related to safe driving at work.

    Kleysen Group achieved SAFE Work Certified in March 2018 with support from RPM: Trucking Industry Safety, and received The RPM Award for safety for 2018, but the company’s commitment to safety goes well beyond the last two years. Their achievements include reducing their injuries by 35 per cent over the last five years, ensuring that more workers are going home safe and healthy at the end of the day.

    “We take safety seriously, understand the risks and want to do the right things,” says Darrin.

    For more information on developing a safe driving program that fits your workplace, please visit

    safemanitoba.com/safedrivingatwork.

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    “We help ensure drivers are safe by responding to their concerns.”

  • Why this is importantThere are few resources that enable employers to integrate driving for work into their safety and health program. In order for employers to develop a comprehensive safety and health system, they require innovative and practical tools and resources specific to driving for work to help them keep their workers safe.

    What we will do Develop resources specific to safe driving for workSAFE Work Manitoba will develop relevant information for employers about driving for work. Educational materials and information may include safe work procedures, bulletins, Shop Talks, templates and links to other resources to help employers build safe driving practices into their safety and health systems. The educational materials and information will be made available at safemanitoba.com/safedrivingatwork.

    Create an online tool kit for employers A central repository will make it easier for employers to learn about the latest information and trends about driving for work, and to have access to practical resources. SAFE Work Manitoba will build a SAFE Driving at Work online tool kit at safemanitoba.com/safedrivingatwork with the dedicated tools and resources developed about safe driving for work.

    Connect employers with external supports and servicesSAFE Work Manitoba will work with our partners to provide a listing of safe driving supports and services in Manitoba. The listing will be found in the SAFE Driving at Work online tool kit at safemanitoba.com/safedrivingatwork.

    Tactic 1: Develop innovative and practical tools and resources to support workplace safe driving programs including best practices, tool kits, templates and bulletins easily available at safemanitoba.com

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  • Developing a SAFE Driving program: Ten Essentials for Employers

    Having a robust safe driving program will help protect your workers and your bottom line. The following ten steps are actions that should be taken and conditions that should be achieved to have a successful program. Visit our SAFE Driving at Work online tool kit at safemanitoba.com/safedrivingatwork to learn more.

    Understand employer responsibilities. You have important legal obligations for the safety of your workers, including those who drive for work.

    Establish management commitment. You will need to provide the resources necessary to ensure the program works, and to lead by example.

    Communicate with workers. Get their input to build a better plan. Listen to their suggestions and respond to their feedback.

    Identify hazards, evaluate risks and define safety measures. How well you identify hazards and evaluate them defines how well you can build safety measures to reduce risks and prevent crashes, injuries and losses.

    Develop safe driving policies and safe work procedures. A safe driving program needs policies that describe the plan for action, and procedures that describe the steps or practices workers need to follow.

    Establish driver selection criteria and review processes. Determine how you will evaluate driving behaviours and skills to confirm drivers are qualified to undertake the work you assign.

    Select, inspect and maintain vehicles rigorously. Determine what safety features and equipment are necessary for the vehicles the organization uses.

    Report, investigate and follow up on motor vehicle incidents. This will help you identify gaps in your safe driving program, and prevent similar events from happening in the future.

    Deliver, monitor and administer your safe driving program. Determine who will be responsible for managing the program, and how it will be done.

    Evaluate effectiveness and make improvements. Annually review the organization’s results, evaluate existing measures and propose ways to improve upon past performance.

    Adapted from roadsafetyatwork.ca. ©WorkSafeBC (Workers’ Compensation Board), used with permission

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  • Why this is importantMany of Manitoba’s workplaces rely on workers driving vehicles to complete work tasks. Employers must make an effort to understand the hazards associated with driving for work and how to keep their workers safe.

    What we will do Identify and reach out to the 25 Manitoba employers with the highest rates of injuries related to vehicle incidentsSAFE Work Manitoba will connect with employers to provide them with injury data specific to their companies and offer them prevention resources and services to help reduce the number of vehicle-related injuries in these workplaces. Where appropriate, SAFE Work Manitoba will complete this work in partnership with an industry-based safety program.

    Create an interactive workshop SAFE Work Manitoba will develop an interactive workshop and work with industry-based safety programs to deliver it. The workshop will provide employers with knowledge and tools to understand their responsibilities and to implement safe driving measures in the workplace, including hazard recognition and journey management.

    Partner with Manitoba Public Insurance and others on communications geared toward Manitoba workplaces where driving-related duties are commonSAFE Work Manitoba will work with Manitoba Public Insurance and industry-based safety programs to bring awareness to employers in Manitoba about the hazards associated with driving at work. Together, SAFE Work Manitoba and Manitoba Public Insurance will develop broad messaging and public awareness campaigns for all Manitobans, while our industry-based program partners focus on specific industry employers.

    Develop a virtual reality driving environment in partnership with Manitoba Public InsuranceSAFE Work Manitoba will partner with Manitoba Public Insurance to develop new, work-related driving scenarios for the DRIVR-X virtual reality experience. This innovative, awareness-building tool will address critical road safety issues by allowing participants to experience the consequences of distracted driving and other unsafe behaviours in a virtual reality environment.

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    Tactic 2: Educate and build awareness about safe driving among Manitoba employers including training and public awareness campaigns

  • Journey management is a two-part process:

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    Top 5 sectors with the highest number of driving incidents resulting in lost work days

    Transportation

    Public Administration

    Service

    Healthcare

    Trade

    WCB Manitoba, 2012-2018

    What is Journey Management?

    A decision-making process used to avoid unnecessary driving

    Procedures that help manage the risks workers face while they must be on the road

    Effective journey management relies on answering three questions:

    Is travel necessary? Are there ways to get the work done without being there in person: phone, email, video conferencing, online meetings or using couriers?

    If travel is necessary, are there alternatives to driving? Choose a different travel mode if possible: transit, taxis, walking or flying.

    If driving is necessary, what controls will be put in place to minimize associated risks? Identify potential hazards, decide what will be done to avoid or minimize exposure, and build the trip plan.

    Visit our SAFE Driving at Work online tool kit at safemanitoba.com/safedrivingatwork to learn more about journey management.

    Adapted from roadsafetyatwork.ca. ©WorkSafeBC (Workers’ Compensation Board), used with permission

  • Losing control /driving o� road

    Failure to use anoccupant restraint

    Speeding

    Impaireddriving

    Distracteddriving 31%

    31% 23% 22%

    14%

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    Why this is importantVehicle collisions are a leading cause of work-related deaths in Manitoba. From 2014-18, one out of five fatalities reported to the WCB were related to driving incidents.

    Gathering additional data on work-related driving incidents will provide a clearer picture of how incidents are occurring, which will help direct the safe driving efforts of employers, industry-based safety programs and SAFE Work Manitoba.

    What we will do Work with Manitoba Public Insurance to expand data collection on work-related driving incidents

    There are opportunities for SAFE Work Manitoba, WCB and Manitoba Public Insurance to share data and to collect additional information about work-related vehicle incidents, injuries and fatalities.

    Expanding data collection and data sharing will provide SAFE Work Manitoba, industry-based safety programs, employers and other partners with a clearer picture of work-related driving incidents in Manitoba. Additional data will help us identify trends, target prevention efforts where needed most, measure improvements, and improve communication with Manitoba employers and the public on work-related driving hazards and recommendations for safe driving at work.

    Tactic 3: Identify and gather data related to driving for work to help direct prevention efforts where needed most

  • SAFE Work Manitoba and Manitoba Public Insurance are aligned in the vision of reducing work-related driving injuries and fatalities. Using SAFE Work Manitoba’s unique connection to the safety community, combined with Manitoba Public Insurance’s unique knowledge and expertise in driving safety, these two partners can offer a partnership that will equip employers across the province with the tools to reduce the driving-related injuries and fatalities of their workers.

    SAFE Work Manitoba – a division of the WCB is dedicated to the prevention of workplace injury and illness. Together with industry-based safety programs and other partners, we champion a strong culture of workplace safety in Manitoba through stewardship, strategic direction, promotion, standards and programming. SAFE Work Manitoba will co-ordinate and oversee the SAFE Driving at Work Plan.

    Manitoba Public Insurance is dedicated to keeping Manitoba roads safe, and providing exceptional coverage, service and affordable rates through public auto insurance. The Corporation makes our roadways safer by enforcing standards for drivers and vehicles, raising public awareness, supporting enforcement, and developing educational programs and controls that help Manitobans to acquire the skills to avoid collisions. Manitoba Public Insurance will bring considerable safe driving expertise to the SAFE Driving at Work Plan, not to mention local resources and research.

    Top 5 Unsafe Traffic Behaviourscontributing to traffic fatalities in Manitoba

    Vulnerable Road Users:

    Source: Manitoba Public Insurance, Traffic Collision Statistics Database. Victims killed in motor vehicle colli-sions, 2014-2018.

    Losing control /driving o� road

    Failure to use anoccupant restraint

    Speeding

    Impaireddriving

    Distracteddriving 31%

    31% 23% 22%

    14%

    Pedestrians/Cyclists 18%

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    SAFE Work Manitoba and Manitoba Public Insurance: Strategic partners in preventing work-related driving injuries and fatalities

    Proportion of traffic fatalities (2014-2018) where victim was either a pedestrian or a cyclist:

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    Why this is importantAll tactics in this strategy rely on partnerships to effectively and efficiently deliver safe driving for work messages, resources and training to Manitobans.

    SAFE Work Manitoba’s partners include industry-based safety programs, who are authorities on safety in their industries. They will support the delivery of safe driving resources and training that is specific to employers in their industry. SAFE Work Manitoba’s partners also include Manitoba Public Insurance, which is Manitoba’s main source for information involving road safety. It is important that we work with our partners to reach our shared goal of improving safety for Manitobans who drive for work.

    What we will do SAFE Work Manitoba will explore new partnerships and strengthen existing relationships to help improve safe driving practices in the workplace.Partnerships allow us to:

    • share information and data, and stay current on industry trends

    • develop shared messaging about safe driving at work

    • promote safe driving tools, resources and training more widely

    • work together on existing or new prevention initiatives and campaigns

    • be more efficient in our efforts to reach all Manitobans with safe driving information, tools, resources and training.

    Tactic 4: Engage partners to prevent vehicle-related injuries and fatalities to reach all Manitobans with relevant safe driving for work information

  • Speak with the drivers. What practices, locations or situations do they consider “dangerous”?

    Go for a ride-along. Experience the conditions and circumstances your drivers encounter.

    Check vehicle inspection reports. What mechanical issues do you see or hear about?

    Review near-miss reports and incident investigations. What caused or contributed to those events?

    Check a vehicle owner’s manual. Review the operating instructions and watch for “Caution” labels and “Hazard” symbols.

    Think about non-routine and high-risk driving circumstances. What dangers are there?

    Talk with other employers. What are their biggest road safety challenges?

    Who could be harmed? Usually, we think about injuries to the driver. Who else could be harmed — their passenger(s), other motorists, pedestrians or cyclists?

    Effective hazard identification is a team effort. Involve your workers, supervisors, managers and especially the workers that drive for work. They know the hazards they face, and understand which ones are of greatest concern. They also have good ideas on how to manage the risks.

    Visit the SAFE Driving at Work online tool kit at safemanitoba.com/safedrivingatwork to learn more about identifying driving hazards.

    Adapted from roadsafetyatwork.ca. ©WorkSafeBC (Workers’ Compensation Board), used with permission

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    Eight Tips for Employers for Identifying Driving Hazards

    If you are not familiar with all the hazards your drivers face, try the following.

  • Tactic 1: Develop innovative and practical tools and resources to support workplace safe driving programs Support employers in developing safe driving programs by:

    developing resources specific to safe driving for work

    creating an online safe driving tool kit for employers

    connecting employers with external supports and services related to safe driving for work.

    Tactic 2: Educate and build awareness about safe driving among Manitoba employers Educate and build awareness about safe driving among Manitoba employers by:

    identifying and reaching out to the 25 Manitoba employers with the highest rates of injuries related to vehicle incidents

    creating an interactive workshop to assist employers in creating a safe driving program for their workplaces

    partnering with Manitoba Public Insurance and other organizations to develop communications geared toward Manitoba workplaces where driving-related duties are common

    developing a virtual reality driving environment in partnership with Manitoba Public Insurance’s DRIVR-X virtual reality experience.

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    Summary

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  • Tactic 3: Identify and gather data related to driving for work Work with Manitoba Public Insurance to expand data collection on work-related driving incidents, which will help us to:

    identify trends

    target prevention efforts where needed most

    measure improvements

    improve communication with Manitoba employers and the public on work-related driving hazards and recommendations for safe driving for work.

    Tactic 4: Engage with partners to prevent vehicle-related injuries and fatalities Explore new partnerships and strengthen existing relationships to help improve safe driving practices in the workplace by:

    sharing information and data to stay current on industry trends

    developing shared messaging about safe driving for work

    promoting safe driving tools, resources and training more widely

    working together on existing or new prevention initiatives and campaigns

    being more efficient in our efforts to reach all Manitobans with safe driving information, tools, resources and training.

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    Reporting Progress SAFE Work Manitoba will report on the plan’s progress annually. This will include tactics completed each year and data related to work-related driving incidents. This information will be made available at safemanitoba.com..

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  • Phone: 204-957-SAFE (7233)Toll-free: 1-855-957-SAFE (7233)[email protected]