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GENERAL ! OHN ! . PERSHING
Commander-in-Chief of the A . E . F.
ISAAC F. MARCOSSONAUTHOR OF
THE BUSINES S OF WAR ,
THE REBIRTH or RUS SIA ,
THE WAR AFTER THE WAR ,
ETC.
FOREWORD
HIS book was written in France— O ften withinsound o f the guns— as a tribute to the unsungheroes O f Supply and Transport . Many were
above mi l itary age ; most O f them le ft congenial jobsto do thei r part in a task which was both stern andunspectacular. Far from the firing line which theylonged to j oin
,and amid the dust o f traffic , the din
of docks,and the hot confines of an Office , they con
tributed v ital ly to the achievement of the AmericanExpeditionary Force .Their work discloses an unselfish and uncomplaining eff ort that will rank with the glories O f ChateauThierry
,St . Mihiel and Sedan . More than this i t
proves that the genius O f American organisation wasno less effective in war than in peace . The lessons ofefficiency learned under the stress o f necessity overseas should now be capitalised in the vast Drama O f
Reconstruction at home.TO those gallant men O f the A .E.F. from the Com
mander-in-Chie'
f down , I desire to express my grateful appreciation o f a co-operation and a comradeshipthat made my work a pleasure and a privilege.
I . F. M .
New York,January, 19 19.
CONTENTS
PAGE
THE B IRTH OF THE S . O . S .
THE BUSINESS OEWAR
ARM ! TRACKS AND TRAPPIC
FROM SHIP TO SHORE
FEEDING THE DOUGHBO ! S
THE CITIES OF SUPPL!
DETROIT IN FRANCE
THE MIRACLE MOTOR MAN
THE SALVAGE OF BATTLE
NEW MEN FOR OLD
THE MARVELS OF ARM ! ORGANISATION
S ! STEM UNTO DEATH
BUSINESS MANAGING WAR
THE BALANCE SHEET
ILL US TRA/TIONS
GENERAL ! OHN ! . PERSI—IING
THE AUTHOR’S LETTER OF AUTHORI ! ATION
MA! OR-GENERAL ! AM ES G . HARBORD
BRIGADIER-GENERAL HAGOOD AND THE AUTHOR
BRIGADIER-GENERAL W . W . ATTERBUR !
MA! OR-GENERAL HARR ! L. ROGERS
COLONEL F. H. POPE
COLONEL H. A . HEGEM AN
LIEUTENANT-COLONEL M . R . WAINER
COLONEL H. C . SM ITHER
BRIGADIER-GENERAL EDGAR ! ADW IN
BRIGADIER-GENERAL M . L. WALKER
COLONEL W . ! . WILGUS
BRIGADIER-GENERAL GEORGE VAN HORN MOSELE !
BRIGADIER-GENERAL CHARLES G . DAWES
1 76
1 76
1 76
1 76
288
288
288
288
3 1 0
FrontispieceFACING
PAGE
28
46
52
82
I— The Birth of the S . O . S .
HE boom O f American cannon echoed beyond
the Meuse ; machine guns sputtered wickedly
to the right and le ft ; overhead Liberty motors
hummed as the aeroplanes returned from thei r evening reconnaissance ; down the dark paths to the
trenches troops marched to the rattle o f equipment .All around was the deadly din O f war —the unfai ling
music of the supreme world drama. America wason the frontiers o f the Great Redemption .
Behind that fighting front stretches another bat
t le-l ine that reaches from those peri lous posts O f free
dom f p ur hundred mi les down to the sea and then
three‘
thousand miles beyond to the shores O f the
United States . About i t i s no glamour o f sti rring
spectacle ; no scene of actual combat. Yet day and
n ight and with ceaseless and heroic endeavour it feeds
and supplies the battling hosts . Instead of mustard
gas it breathes the choking dust Of teeming highways ;in place O f open Shot and bursting shell i t faces the
hidden hazard of the submarine. Bending beneath
the burden of a tonnage that i s one of the wondersof the war, i t maintains the in surance against a dis
aster more destructive than Hun advance. For mouth
and guns must be fed and fighters clothed and carried .
We thri lled at the narrative of Chateau-Thierry
and St . Mihiel, yet every twenty-four hours S ince wehave had an army o f any size in France these legions
Of transport and subsistence , combating wind, rain
and every Obstacle that war-fare in a foreign landimposes
,have regi stered an achi evement fit to rank
with that high heroism . Their gallantries have been
recorded in the tangle O f railroad yards, in the gloom
of warehouses, amid the glare of sun-scorched quays,or the prosaic routine O f repai r shops . For them
there are f ew medals O f merit ; only the consciousnessthat without thei r unsung servi ce of the rear there
would be no brill iant Offensive at the front.This army behind the army is the first to land ; the
last to leave . In hi s eager search for the smell of
powder S ightseer and historian pass it by. Nor isit surprising. In the thral l o f battle tumult the world
loses Sight of the mechanics of war. It i s easier to
have an emotion about a forlorn hop e led to victorythan about a food supply column that reached the
line under a storm of Shrapnel . Yet the courage o f
the teamsters who faced death with only the re ins
in thei r hands i s full mate to the valour Of the fight
ing men armed with rifles .From France this past year has come a flood of
writing about the fighting doughboy and hi s doings.
The boy who supplies the doughboy has, in the main,escaped the Spot-l ight. Yet he i s part O f an intricateorgan i sation that has solved, SO far as supply and
transport are concerned,the most stupendous mili
tary problem in all hi story. For every soldier that
S . O . S .
wrestle with figures,pore over charts
,pound type
writers, drive trucks, unload ships and build docksand rai lways in order that thei r more fortunate brothers may have a fl ing at glory. This romance o f
Ameri ca transplanted i s as sti rring as any battle biography.
I have touched it at every point . For weeks Ifollowed the trail o f tins and transport from dock
to trench, I l ived in the turmoi l o f ports, dug into
diagrams, saw thi s whole panorama o f supply passin deafen ing and well-nigh bewildering review. When
you have watched it you reali se why the American
soldier has not missed a meal or lacked the where
withal to fight ever since he has been abroad . It
took blood and sweat and agony to produce the good s,but they have always been delivered . The fi fty mil
lions that we spend every day for war are not wasted .
L ikewise you understand how,when Pari s sat im
perilled last July,General Pershing could swing a
well-equipped and well-supplied army into the line
almost overnight and help stem the tide at that hi s
toric stream where once before civi lisation trembledfor its fate . It was not accident or luck that addedChateau-Thierry to the lustre of American arms . I t
was because the American overseas machine that feedsthe fighting man was so well constructed and so mo
bile that it responded swi ftly and efficiently to thefir st emergency call . Here was revealed and in kin
dling fashion the initial phase o f the mighty miracle
that has transformed a disorganised democracy into
a form idable military power.
THE BIRTH OF THE S . O . S . 19
I have no i llusions about army organisation . For
three years I have ranged that flaming batt le l ine thatonce began in the snowy Caucasus and ends at lastin the blue waters o f the Adriatic . In that time Ihave seen many millions o f men under every condi
tion o f modern combat and comm isariat.“The l ives
they led were mine .” Thus it came about in thetroubled course o f war events that a fte r al l thi s wan
dering amid alien armies and under foreign flags I
came at last to my own people to find the supreme
supply achievement o f the struggle .It i s no depreciation of any of the army organisa
tions that I have described to say that the AmericanBusines s of War as expressed in the Service o f Sup
ply ( the“S . O . S .
” they call i t for Short ) i s the mos t
remarkable per formance o f the kind that I have yetseen . Th
'
ose magic letters which,flashed by wireless
,
spell distress at sea, mean first aid to the fighting
American in France . Dwell under thei r Standard and
you feel that they may also stand for the Spiri t ofSacrifice !
Do not get the idea that we have reached pe rfection . You cannot construct a Panama Canal over
night and fai l to find a f ew raw spots at dawn . Weare not standardised , for example, l ike the Briti sh
or the French . But England and France have reachedthe limit of their war strength ; they have been going
war concerns for over four years . Our troops and
supplies, - on the other hand,are in a constant race
across the Atlantic . We serve as we build . Hence
in the magnitude o f our ope rations, in the diflflculties
S . O . S .
that eternally beset us, and in the far-flung and gal
vanio energy that animates us, we stand alone . The
impetuosity of the American soldier, one o f hi s out
standing qualities,obtains with ration as with rifle .
The proverbial desert that suddenly bloomed like
a garden has nothing on the A . E . F . By one of the
curious paradoxes of war we create and consume at
the same time . A warehouse i s filled be fore it is
roo fed ; giant cranes swing cargoes from Ships while
they are being berthed ; the cow-catchers of American
locomotives press on the heels of the track construc
tion gangs . The supply city o f to-day'
is unrecognisa
ble in a fortnight because i t grows so fast. We have
turned farms into factories ; converted swamps into
swarming communities . We reclaim men just as we
salvage guns. We have laid down and operate a seri es
of railways equal in scope to the Pennsylvania sys
tem we feed and supply a population almost as large
as that o f St . Loui s ; we have erected a cold storage
plant that would supply every citizen in Greater
New York , London , Pari s and Chicago with fresh
meat for twenty-four hours ; somewhere in France
we have established a motor principali ty that i s a
small repl ica of Detroit . Co—ordinating thi s universeof eff ort i s a system of control and administration,linked up with every sci entific aid to modern com
merce, that would run a hundred United States Stee l
Corporations all rolled into one . Even the horses
have identity discs ! Quantity output, which drama
tises the genius of the American Industry of Peace,
THE B IRTH OF THE S . O . S . 2 1
i s duplicated in thi s new American Business of War,Unlimited !Every real Ameri can i s a shareholder in thi s giant
enterpri se . Its bank i s the Liberty Bond ; i ts balancesheet the rol l o f our national honour ; i ts perpetual
dividend will be peace and secu ri ty in the days to
come .
The spirit of that Overseas America which changed
All ied depression into defiance in the crucial hour of
the war i s a fter all the same pioneer spiri t that con
quered the prairi es and won the West . It an imated
Lincoln and Lee and Grant and i s to—day reincar
nated in the character and purpose o f Pershing and
the working and fighting host he leads . In thi s warborn fai th which finds one expression in the Servicesof Supply lie s the hope of the New America, which ,re—created in the crucible of confl ict, will be a factorin the rehabi litation of the world .
! ou cannot understand the immense Operation
which daily pumps and provide s the li fe blood o f theA. E . F. without knowing the approach to that his
tori c day when our troops first set foot on France .It explains many things
,most of all the colossal diffi
culties under which our supply system was launched .
As most people know, M arshal Joff re went toAmerica soon after we declared war and pleaded for
immediate assistance . It i s no secret that the Frenchmorale had wavered Sl ightly under three years of
incessant hammering. Human endurance,heroic as
i t was, had almost reached the limit of i t s powers .
The hero of the first battle of the Marne said in
S . O . S .
substance : S end us troops at once. ! ou must make
a beginning no matter how small .” This procedure
was against our better judgment, which dictated delay unti l we could come in force . Besides the wayhad to be prepared . But France’ s need was urgent .
It followed that almost be fore the United States
real ised that it had gone to war our Fi rst Expedi
tionary Force — the immortal prototype of Britain’ s
gallant “First Seven D ivi sions,
” steamed unheralded
into St . Nazai re on a June day in 19 17 that wil l be
forever famous. S O far as the tools of supply and
transport were concerned,that vanguard o f the new
armies o f democracy had practically nothing but its
bare hands,and with these implements it set to work .
The spade had to precede the crusade . Bread was
necessary be fore bullets . The first Scene in the vast
dram a o f our actual participation there fore di scloses
that hand ful o f men in khaki digging, grubbing andbui lding, and it has kept up ever Since on a constantly
increasing scale .At the start the two principal problems were re
vealed . One was labour ; the other was tonnage .
This i s why our l i ttle army could not j oin the battlel ine at once . It discarded the rifle for the pick ; the
engineers who came out to plan trenches , military rail
ways, and fortifications had to enlarge docks, bui ld
berths and erect bakeri es .NOW began the chorus of European criticism which
was not without i ts echoes back home . Those of uswho travelled back and forth f rom Europe in those
trying days got i t on al l sides. “Why i s America
THE BIRTH OF THE S . 0. S . 23
so slow ! Why can’ t a nation of a hundred millionsget an army into the field ! ” was th e re frain .
These people who j eered and cri ticised little knewthe price in sweat and sacrifice that our outpo sts in
France were paying for unreadiness . But i f the nation was unprepared the individual was not. It i s
the triumph o f thi s dauntless individuali sm , now
welded into an organise d and close-knit whole,that
has made the achievement of the A . E . F. possible .Nowhere i s i t more strikingly apparent than in the
development of the Services of Supply.
But while those intrepid outposts whose picks and
derricks regi stered a courage not surpassed on thefiring line, worked and worried , help was on the
way . During the heart-breaking autumn o f 19 17 the
labour battal ions began to arrive . The plantation
darkey from Alabama suddenly found himsel f work
ing alongside a Chinese coolie on a French dock piled
with American supplies. We began to annex ports ;our engineers burrowed into the rich soi l o f France ;acres of machinery sprawled about in apparent con
fusion . Stil l the plaint was “Why so slow ! ”
Then the mi racle happened . Almost overnight the
visible structure of a vast supply system appe ared .
Out o f the mire rose quays ; in the waste places ware
houses broke like magic ; American locomotives seemingly sprang from the ground as the fabled knights ofold leaped from the planted dragons ’ tee th . The
French blinked their eyes ; our Briti sh cousins stood
speechless. But to the American it represented no
witchery or necromancy. Accustomed to se e a gaping
S . O . S .
busy hole in the midst o f a city block give forth asteel Skyscraper almost overnight he knew that Yankee
construction history, animated by stupendous hustle ,was Simply repeating itsel f .In trying to appraise our whole supply and trans
port performance in France ( and it i s all part o f thelarger American war story) , i t i s well to rem embe r
that practically without preparation we were sud
denly called upon to send an army overseas and sus
tain i t . Back of th i s lay the fact that we had to create
and train that army first . Unti l we went to gr ips with
Germany we had no considerable armed force. What
we did have was largely national guard . The regular
e stablishment never exceeded men. It was
scattered throughout the United States, Alaska , PortoRico , the Philippines , China and Panama . A colonel
se ldom had his regiment together ; save at manoeuvres
we never mustered a brigade ; unti l the mobilisation
on the Mex i can border a divi sion was an impossi
bility. The European war produced the General Or
ganisation Project which outlined a real American
army comprising a larger combatant force than the
whole Union had at the close of the Civil War ; manymore men than Grant had ever handled at any one
time. The modern army not on ly fights but invents.
Into its scheme must go every aid that science or
German hellishness have brought to honourable com
bat. It mean s wireless, searchlights, gas and aero
plane serv ice,and countless other things undreamed
of when we went to war with Spain . Yet this scheme
was only on paper when the hour struck for Amer
S . O . S .
or on the sun-baked Mexican border, who formed thenucleus o f the wing of our enormous supply service
that i s the backbone of the system . Then, too ,
Americans did not readi ly grasp the idea that a great armymust be equipped and, what i s most important, properly organ i sed and officered . All this required Edu
cation at a time when intelligent and alert Co-op'
era
tion should have been the watchword . It only made
our j ob in Europe al l the harder.
But thi s moral handicap paled be fore the physical
obstacles that grimly blocked the way. Heading thelist was the super-problem of transporting men andsupplies across three thousand miles of sea , full o f
hidden terror and destruction . With a minimum av
erage requirement of five tons of Shipping for everyman in France the magnitude o f the proposition i s at
once apparent . And we had no shipping .
Right here came the fundamental di fference betweenthe subsistence problems of the three leading Allies .The French had all their sources of supply at hand ;England could recti fy her water transportati on In
twenty-four hours ; with us it was a matter of threeweeks’ time between departure and arrival . Empires
have been won and lost in that time .
Once we arrived in France we found that all uti li ties such as docks, rai lways, and telephone and telegraph lines were being used by others, principally theFrench
,but in many instances by both the French and
the Briti sh . Instantly there came the inevitable and
peace ful confl ict with French laws. I f you have evertri ed to do anything “
Oflicial” in France you can at
THE BIRTH OF THE S . 0. s . 2 7
once appreciate the tangle of red tape and the maze
of complications into which we were plunged .
Then,too
,there was the great difficulty of operat
ing in a foreign country whose language and customswere unknown to the great majority of our men .
Finally we had to expand our l ittle peace organisation into an immense and elasti c overseas expedition
that would take its full part in helping to de feat themightiest o f all mil itary machines that had been forty
years in the making and which was sti l l going strong.
Such was the seemingly impossible task that con
fronted us in Apri l,19 17. To— day the impossible has
been made possible . The American Army that holds
its well-won place in the battle l ine o f freedom ; the
unbroken chain o f supply and transport behind ,stretching from Alsace-Lorraine to San Francisco
,i s
the answer that Yankee resource,energy and patriot
ism have made to the Great Call . How has it beendone !
Come with me to the li ttle French town which
houses the General Headquarters o f the A . E . F. andI wil l Show you both the mainspring and the inspira
tion . In a simple office,in a weather-beaten bui ld
ing that fl ies the American and French flags at its
gate and whose stone walls have echoed with the
swords and spurs of many generations of French sol
diers in the making,s its the erect
,serious
,keen-eyed
man whose broad shoulders bear the chief burdenof responsibility o f our armies abroad . General
Pershing foresaw what would and did happen .
“To
foresee, said the French philosopher,
“i s to rule .”
S . O . S .
In this mi li tary statesmanship l ies our sa fety and our
success in France . It was his grave eyes that beheldthe v i sion of American opportuni ty, and it has had a
rich fulfilment . The Simple reason why we met everyextraordinary and unexpected demand upon us i s thatour facil ities are so elastic as to be capable of almostindefinite expansion.
Had they been rigid— that i s,limited to the esti
mate of our original oversea s force— we , and probably the whole Allied Cause, might have been lost .
As it was they stood the well-nigh incredible strai nin amazing fashion and reveal the Commander-inChie f both as Seer and Soldier.Le t us go back and see just what happened . When
the“C . i n as the head of the army is called , ar
rived in France in June,19 17, the war situation was
apparently satis factory. The British were well estab
lished up the Somme ; everywhere the French heldtheir own * the Italians were pushing confidently on.
An optim ist would have sai d : “All is well .” Theprogramme of our expeditionary force , then set for
men,seemed to be ample for al l needs.
But General Pershing saw beyond the security of
that hopeful hour. Russia had begun to crack and in
the Slav disintegration that followed lay di saster for
us al l. France was bled white ; England was combing
out her man-power ; America was the last, the only,reserve . The final brunt would be hers .
So thi s far-seeing chie ftain looked ahead to the
contingency that might ar ise, not in'
a year but in
two or three . ‘How wise was his foresight was amply
Pl e as e a f f or d him'al l ne ce s s ary M i l i t i a i n th e
FAC-S IM ILE OF THE ORIGINAL ORDER ISSUED AT AM ERICAN GENERALHEADQUARTERS AUTHORI ! ING M R . M ARCOSSON
’
S INVESTIGATION OF
THE S . O . S .
THE B IRTH OF THE S . O . S . 29
proved by subsequent events . In less than twelvemonths from the time o f his advent Italy ’ s reverse hadbeen registered , Russia , prey to anarchy and m is
guided upli ft,had made her obscene peace with the
Kaiser ; the German off ensive had swept the Briti sh
down the Somme once more Pari s was the target o f
attack .
Out of that enci rcling gloom flashed Lloyd George’ sfamous Hurry, hurry
” appeal to America , and it was
not sent in vain . Like those hosts o f the ’Sixties whomarched to Father Abraham “Five hundred thousand
strong,” the Yankee s came sai ling over the sea. Every
schedule was quadrupled ; all original estimates and
plans went by the board . A steady stream of khaki
poured into France. What was more, i t was debarked ,supplied and rushed up the l ine and all be cause the supply and transpo rt machine , conceived in foresight and
builded in wisdom , met the test . It made Chateau
Thierry, Saint Mihiel and all that has followed possible.Those heroe s o f pick and spade and derri ck who
had toi led in port and supply depot had thei r full
hour o f compen sation . They saw the original army
o f swell into a million and then reach far
beyond,and no man went unfed .
The machine which began with bare hands and stouthearts has grown to a giant with l imbs of titanic
strength . It i s not only working for this war but for
generations unborn . In the scope and permanency ofits structure lies the real earnest of our endeavourin France. Its parallel i s the mass of stone and
30 S . O . S .
concrete war buildings rising in Washingt on not
reared for to-day but for the future.Just be fore I started on my investigation of theAmerican arm y I spent the night with old friends
at British General Headquarters in France . We dis
cussed our immense supply preparations which inter
ested them immensely. Suddenly a grizzled General
with a foot of serv i ce r ibbons on the breast of his tunic
said“Your people are working on the theory that the
war i s going on indefinitely. It ’ s amazing.
”
He hit the American nai l on the head, for thi s i s
precisely what we are doing in France. The Domaino f Supply and Transport which we are about to ex
plore i s a vast business institution that, while dedicated
to war,i s bound to have a tremendous Significance
with peace .The tiny acorn which burst forth as the AmericanExpeditionary Forces was planted in an environment
that was in Sharp contrast with the forest of eff ort
that i t has produced to-day. In that precarious June
of last year when General Pershing and his handful
of fellow officers faced the task of creating a systemo f combat and supply overseas, the offices of the expe~
dition were in a modest building in the Rue Constantine in Paris. Almost within the shadow of the stately
and gi lded dome o f the Invalides which shelters the
dust o f the great Napoleon was born the whole organisation which has become a prop o f the war. Here
first of all the General Staff in France was created .
Later, in a back room and at a conference presided
S . O . S .
come five thousand miles from thei r native bush andrange
,but they only carry thei r ini tial supplie s. Eng
land furni shes the rest from her home and other de
pots. Although a considerable portion of the Britisharmy supply i s gathered from different parts o f theworld and is subj ect to the sea menace
,She was not
absolutely dependent upon these foreign sources .
W i th America i t was diff erent . We were up againstthe stagger ing proposition of not only conveying all
our troops over three thousand miles of danger-ridden
sea but likewise carrying the great bulk of our food,equipment and munitions the same way. Our system
o f supply had to be break-down proo f. How to ac
compli sh thi s was the proposition put up to that group
of pioneers o f America abroad who sat around the
table in that dingy back room o f the Rue Constantine .No wonder they thought of the intrepid li ttle soldierwhose dust reposed just across the way and who like
wise had hi s troubles with food and transport many,many miles from home.These men knew that long be fore they could even
dream of j oining the smoke-enveloped battle-l ine of
dem ocracy they must Settle the al l-important question
of a continuous subsi stence supply. Emergencythat un fai ling speeder-up of idea and event— came to
their rescue. At that round t able was devised theremarkable plan known as Automatic Supply which
i s the essence of ourwhole overseas system . Just as
printing is the art preservative o f art, so i s thi s scheme
the means prese rvative of our l ives and our fortunes
THE BIRTH OF THE S . 0. S . 33
To grasp i t fully you must understand the veryobvious fact that in war a reserve of food and sup
plies i s all essential . That ancient and familiar saying
that armies fight on their stomachs i s as true to day
in the era o f machine-gun,poison gas , wireless , aero
planes and tanks as i t was when cave men fought withstone weapons . The strength of the army food re
serve depends upon the distance of the fighting forcefrom its base . With the Briti sh Expeditiona ry Force
the so-called fixed food reserve i s thi rty days. This
means that al l the huge supply depots in France and
England ( I Shal l use the Bri ti sh Expeditionary Force
in France for the contrast ) , a quantity of food , fuel,and forage equal to thi rty days’ consumption by man
and beast i s maintained . No matter what happens
thi s reserve must be kept up . It i s the insurance
against enemy action , break down or delay in transport— any o f the many emergencies that ri se up in warand knock down the best laid plans and incidentallydestroy precious supplies .But England in France, as I have already pointedout, i s only a comparatively short di stance from her
home reserves. A short trip across the Engli sh Chan
nel can recti fy any di slocation in her food communica
tions . What were we to do three thousand m i les fromour home ports and factories !No one could tell then , any more than they can
tel l now , just what the submarine would do. Not be
ing a heedless Optimist General Pershing,together
with his advi sers , took no chances. They assumed the
worst would happen , so they fram ed up the famous
S . O . S .
plan which I have re ferred to as the Automati c Supply. This provides the unfailing and yet flexible
meal ticket of the A . E . F.
By thi s procedure our whole food supply— and for
that matter all munitions and supplies,even a whole
rai lway system from spike to station— renews itselfautomatically, and there fore without the formality of
special requisitions for stores . In the simplest way
this i s the way the system works :For every unit o f troops that goe s to France
—whether they arrive in one convoy or in detached
groups— a four months’ supply of food i s also sent at
the same time from the United States. What amountsto a thi rty days ’ supply goes with the men while a
n inety days’ reserve i s shipped coincidentally. Thisninety days’ reserve becomes the backbone o f our e f
fort . It may not land at the same port as the unitfor which i t i s designated but i t reaches France andbecomes part of the general food reserve. No matterhow many units of men may leave the UnitedStates thi s ninety days’ reserve becomes their t ravel
ling companion,near or distant. It i s on the ocean at
the same time.By making thi s reserve cover ninety days we have
trebled the British quantity and taken into considera
tion what those wise men who framed the systemhad in mind
,namely
,the very worst that the sub
marine could do. The destruction of a whole month’ s
or even two months’ supply could not mean disaster
for us.
This process i s technically known as the Initial Sup
THE B IRTH OF THE S . 0. S . 35
ply. It means that with the Automatic Supply which
I Shall describe in a moment, sufficient food , with theexception of fresh beef and a few minor ration com
ponents, i s constantly kept in France to last our whole
overseas force four months .But troops must eat and at the same time the integrity of thi s ninety days’ reserve must be maintained .
How is i t done ! Here i s where the Automatic Supply comes in. Every month there i s shipped from the
United States sufficient food to feed our overseasforce for thi rty days . It i s in units o f the needs of
men . This might be called the standing ordero f the army and i s for current consumption . It
moves like clock-work every thirty days . It i s pre
cisely as i f a housekeeper had left a permanent order
wi th her grocer to send her on the first day o f everymonth enough flour
,t inned goods, salt , pepper, vege
tables— in fact all her kitchen needs— for thi rty days
and he scrupulously followed instructions . I f he i s
a good grocer She never has to renew the order savewhen her family increases . The Acting Quartermaster
General at Washington , Brigadier-General R . E .
Wood , i s the good grocer ; he never misses a Shipmentto France . For every unit o f 2 men that set footupon France he S imply chalks up another increase to
that immense standing order. Nothing can be sim
pler than thi s system .
All supplies are not,and cannot be automatic . Every
hour of the day and night in France some emergency
leads to unexpected demands . Take Ordnance. Abig push may use up an immense amount of ammuni
S . O . S .
tion and cut into the fixed reserve which i s based on
the dai ly needs of all guns . Take Construction . Theunexpected advent o f troops in certain regions who
need barracks,together with the demand made on
the light and standard gauge rai lway for extensions,may consume material far beyond the widest provi
sion made in advance . A ll thi s must be renewed andat once
,and it i s done through so-called Exceptional
Requisitions, or Demands, as they are called by the
Briti sh . The articles thus obtained are termed Ex
ceptional Supplies, and are only sent in response toa special requisition made on the War Department by
the Supply Service in the field .
Here in brie f i s the crux o f our supply system inFrance . An extraordinary and unprecedented remedy
which has proved to be not only submarine proo f buthas stood up against every tremendous demand made
upon it. With a knowledge o f this bulwark o f the
soldier ’s stomach— the fundamental war precaution
we can now proceed to the story of the complete armyorganisation in France which i s necessary be fore wecan explain the concrete workings of the Services of
Supply.
II— The Business of W ar
F those meetings o f General Pershing and hi s firstcolleagues in the Rue Constantine in Pari s had
only hatched out the Initial and Automatic Sup
ply systems they would have been historic . But they
did much more . In the creation of the General Staff
o f the A . E . F. they laid the foundation o f the whole
close-knit combat,supply
,and transport scheme which
enabled the A . E . F. to assume its full share of theterrific burden of war.
I f you know anything about war you also knowthat everyth ing radiates from the Staff . Individual
initiative i s only possible or eff ective in the emergencyo f battle or with a sudden breakdown in transport .The successful conduct of modern war is the resulto f team-work , co-ordination
,the fitting together of
many units . It i s the product of many closely-attuned minds. The real and unadvertised work of
war there fore i s done behind closed doors . Its secrecy
and si lence are in contrast with the crash and carnageof the tragi c tumult i t produces .Let us take the Ge neral Staff at General Headquar
ters first . Although we have nothing to do with fighting, we must understand i ts functions, because they
are duplicated to a large extent at the Headquarters
37
of the Services o f Supply. This i s as good a placeas any to emphasise the fact that in France we have
two absolutely separate arm ies , with entirely separateand Completely equipped headquarters from a Com
manding General down . One is the General Headquarters presided over by General Pershing
,who i s
the supreme chie f i n France and whose j ob i s fight
ing ; the other i s the Headquarters of the Services of
Supply whose j ob i s to sustain and equip those fighters . Each of these Headquarters has a General Staff
Similar in organisation although the body at GeneralHeadquarters i s senior in authority and creates the
larger policies which the Staff of the S . O . S . inter
prets .
The staff at G . H . Q . has five sections devoted toAdministration
,Intelligence
,Operations (which i s
fighting) , Co-ordination and Training. Originally
these sections were known by these respective activi
ties. Subsequently the designations were changed .
Administration became G I . This is the Wholesalerand gets tonnage and personnel to France and alsopurchases in France . Intelligence , now known as G2 ,
deals with all in formation about the enemy. It has
ram ified functions that range from censorship tocounter-espionage . Operations
,now G3 , employs
troops in the field . Co— ordination,which is G4, han
dles and distributes what G I procures . But i t doesmuch more . It i s the supreme standard iser, one o f
the most remarkable agencies that we have devised inthe war. ! ou will hear a great deal about i t as weproceed with thi s narrative . Training (which has be
S . O . S .
War, and leave him free to create and deal with thelarger measures . The various sections thus become
m iniature minds of the “C . in C .
” who think and planand sometimes execute for him . By an elaborate and
comprehensive system of condensed diaries he knows
just what they are doing each day.
This Staff system at G . H . Q . and its functionsare duplicated at the Headquarters of the Services o f
Supply except that only G1 , G2 and G4 are repre
sented . The S . O . S . has nothing to do with fighting,there fore i t can di spense with G3 and G5. Its main
sections are G I and G4.
Such , in brie f , i s the di recting force that set up theAmerica in France. Originally it was housed in
Pari s. As our troops began to arrive and our scope
of supply widened those buildings in the French capital proved insufficient . We needed more executive
elbow room . Besides , i t was becoming more and
more important that General Pershing should be up
where his army was beginning to assemble . In Sep
tember, 19 17, we established our General Headquartersat Chaumont, a French town in the North . There
and for the first time in the war— the Stars and Stripeswere un furled almost within sound of the guns . W e
had entered the Great Struggle at last !
I went to those Headquarters not long after they
had been opened . The drowsy little town sti ll bl inked
at the unaccustomed S ight of Americans in uni form ;our troops were few ; there was a sense o f newness
and crud eness. General Pershing and his col leagues
were feeling thei r way through the enormous respon
THE BUSINESS OF WAR 4 :
Sibilities that hemmed them in . Not so many miles
away those pioneer divi sions who blazed our way to
France were shivering in their first billets .I went back last summer. The one-time Sleepy
town was a bee-hive ; the brown of our khaki vied wi th
the verdure o f the hillsides around ; the roads everywhere were alive with our transport ; the General
Headquarters had a seasoned and business-like look ;we had spilled our blood on the soi l o f France ; yougot the thril l and the sense o f actual war participation .
In the same office where I had seen him be fore satthat grave-eyed Commander-in-Chie f , stil l mod est ,stil l unas suming, sti l l consecrated to the task which
in the intervening twelve months had made him aworld figure .
In those General Headquarters , now the nerve centre o f our fighting
,the Services of Supply as at pres
ent constituted were organi sed . When General Persh
ing moved to the North the Chiefs o f Supply eventually followed . They were marshalled under the head
of“Lines of Communication . As our armies grew
and took thei r place in the l ine the need o f a concentrated supply establi shment became evident . It wasfelt— and wi sely— that with our swi ft expansion
G . H . Q . Should be free to devote itsel f to operations.General Pershing there fore appointed a Board con
sisting of ( I use their present ranks ) Brigadier General Johnson Hagood , Colonel Avery Andrews , Brigadier General Frank M cCoy ,
Brigadier General Robert
Davis and Major Pierce Wetherell,to devise a plan to
this end . The net result was that the Supply Depart
S . O . S .
ments were divorced from G. H . Q . and moved toTours . General Headquarters were now free to concentrate on fighting while in that charming little city
on the banks of the Loire , in the heart o f the Chateaucountry
,where Balzac and Rabelais were born ; where
Joan o f Arc came in Shining armour in the crowdedhour of her triumph and where, oddly enough , the
Hun o f other days got his final reverse, became thecapital of the Domain of Supply.
It was early this year when the American flag was
officially broken out at Tours over a quadrangle ofFrench barracks sentinelled by trees and with the
usual large parade ground in the centre . But it was
a much larger kingdom than Supply and Transport
that took up its abode there . Under reorganisation
the Services o f Supply annexed the services o f Quar
termaster Corps , Ordnance, Gas, Air, Engineering,Construction
,Forestry
,Railways and Roads
,Medical ,
Mechanical Transport, Signals and Communications,Postal and Express, War Risk Insurance ; in fact,every detai l that contributed to the upkeep , the sa fety,the combat
,and the renewal o f the armies in the field .
Even Graves Registration , the chronicle of that last
sad chapter in the li fe o f the soldier, found refugeunder its broad and comprehending wings.The first Commanding General was Major General
F. J . Kernan , who developed the whole scheme o f
what was for a brief time called the Services of theRear
,and which is now the unshakable “S . O .
one of the prides , even as i t is also the backbone, of
the whole American Expeditionary Force . To tell
THE BUSINESS OF WAR 43
i ts story there fore i s to describe the activities of everything American in France except that which hap
pens in trench and field .
Nowhere in thi s war will you find such a sel fcontained Empire as is presented by the American Services o f Supply
,indeed— t he whole A . E . F.
It i s unique in the annals o f military organisation .
Wi th the French there i s always Pari s to suggest or
to change ; with the British , the War Office in Whitehal l l ies only a few hours’ journey across the Chan
nel and many miles o f red tape j oin i t to General
Headquarters . But with the American force Washington i s thousands o f miles away in fact and in domi
nation . The distance i s too great and time in war istoo precious to re fer everything to the home powers
that be . They have wisely reposed a confidence in the
leader o f our armies abroad that has been amply
justified by his achievements . Here you have the anti
dote against the costly disasters,bred by the pol itical
interference that hampered great American generals
from Washington down the li ne through Grant toShaf fer.
Geographically the Services of Supply includes al l
Continental France and Great Bri tain for our supply
tentacles have now spread out in many di rections.The domain i s divided into nine Sections and two independent Districts, which are Tours and Pari s. W i thone exception (England ) al l these sections are inFrance .
Each of the French port s that we use i s the nucleusor capital of a Section which also includes some o f
S . O . S .
the adjacent territory. Midway between the coastand the front i s the Huge Intermediate Section
,while
stil l nearer the fighting line i s the Advance Section .
They are all joined by American built and Americanoperated communications.
In examining the organi sation of these Sections
you get the first hint o f that sel f-sufficiency whichi s such an outstanding feature of our army structure
abroad . Every Section i s in command of a Generalwho has the necessary Administrative and TechnicalStaff s . He has absolute control of all matters of discipline , police , and sanitation in hi s bai liwick and has
general supervi sion over all technical activities car
ried on there . It is a little sovereign State . I f a question arises that touches or involves a neighbouring Section
‘
i t becomes , l ike matters Of Interstate Commerce
in the United States,a question of Federal jurisdic
tiOn and goes up to the Commanding General of theServices of Supply who i s the Chie f o f all these subsidiary Generals .It i s just as i f we had established a United States
of Supply overseas with Tours as the Washington .
A S a matter o f fact , Tours is the American capitalof France . The Commanding General of the S .
i s a sort of transplanted President whose only higherauthority i s the Commander-in-Chie f o f the AmericanExpeditionary Force and Whose Staff Officer he i s.Looking at the organisation from another angle
( familiar to most Americans ) , you can see it in terms
of the mi li tary arrangement o f the United States in
peace times . Following thi s analogy, the Headquar
THE BUSINESS OF WAR 45
ters of the S . O . S . at Tours corresponds to the WarDepartment at Washington . The diff erent Sections
are like the various Departments such as the Depart
ment of the East, the Southern Dep artment or the
Department of the Southeast . Each of these Depart
ments in the United States has a Commanding General who corresponds to the General in charge of oneof our foreign Sections . The two indepe ndent D i s
tricts (Tours and Pari s) bear the same relation tothe whole overseas organisati on that the United States
Military Academy at West Point bear s to the homestructure, which comes directly under the authorityof the War Department .In addition to control over the General s o f the vari
ous Sections the Commanding General o f the Servi cesof Supply exercises a stewardship over the Chief o fevery Service that makes up hi s immense domain.
The head and staff of all Departments,save Light
Rai lways, which are a necessary adjunct of fighting,are quartered in and about that picturesque quadrangle in Tours, and are accessible at any hour o f theday or night for re ference or di scussion.
Such is the Supply World over which Major General James G . Harbord , who succeeded General Ker
nan as Commanding General o f the S . O . S .
,presides
to-day. He i s big of bone,smooth o f face
,al ive with
humour— a sel f-made soldier ri sen from the ranks
and with a trail of active service that stretches fromthe Philippines to the bloody fields o f France. There
i s no mi staking hi s power and punch . It i s written
in a square and unyielding j aw and i n a determination
S . O . S .
that the Germans learned to thei r cost when his div ision helped to block their way to Pari s last July. Itwas as Chief of Staff to General Pershing in thoseheart-breaking days when first we set up militaryshop abroad that Harbord wrote his wi sdom and hi s
foresight into our overseas preparation . He can lead
and he can rule . He is the highest type o f the Soldier-Admini strator. Study hi s task and you find
that, as the S logan of the S . O . S . well says,“All the
fighting i s not done at the front .”
He operates inpreci sely the same way that GeneralPershing holds forth at Headquarters
,although his
task is somewhat more varied and complex . TheCommander-in-Chie f is mainly concerned , so far asactive duties are concerned
,with fighting. The tools
of thi s bloody trade— mainly men and munitions— are
placed at hi s di sposal . General Harbord, on the otherhand , has to deal with the intri cate problems o f the
procurement,di stribution and maintenance o f these
tools o f war. Every ton of freight and every Amer
ican soldier that enters France must come through
one o f the ports under his jurisdiction. They mustbe classified
,stored or moved to their proper station.
An endless chain of faci lities and a complete and
sleepless control and supervision are requi red.
Yet every morning there i s laid upon hi s desk at
Sheet o f paper on which i s typed the total number o f
American troops,civilian employés and prisoners o f
war in every Section together with all American
troops with the British or French ; the total numberof mouths fed by the A . E . F. ; the preci se amount
THE BUSINESS OF WAR 47
of food on hand at every supply depot in days and
rations ; the number of animals in France and the
quantity o f hay,oats and bran available for them ;
the exact quantity o f ammunition in reserve in terms
o f Specific calibres ; the total ship tonnage unloaded
the day be fore ; the number o f cars loaded for ship
ment and the tonnage in them ; the cargoes on everyShip in every port we use i n France or England ; and
the numbe r o f be ds -empty or occupied— in our hos
p itals together with thei r cri si s capaci ty which is the
total hospi tali sation i n case o f emergency. In aword
,thi s marvellous sheet
,cal led the Daily State o f
Supply, i s the up-to-the-hour epitome o f the whole
American situation in France .More than thi s General Harbord
,who is not tem
peram entally inclined to be tied to a desk , spends
three or four days every week— sometimes moretravelling up and down hi s Supply World in hi s spe
cial train which has Sleeping , dining and office cars
and i s a Headquarters on Wheels . He pops in on
Section General s at their offices ; makes sudden de
scents upon loading gangs at the docks or construc
tion units in the field . He can stop hi s train anywhere in France
,hitch up hi s telephone or telegraph
instruments to American wires strung on Americanpoles and talk to General Pershing at General Head
quarters or any one e l se in the country. How areall these miracles achieved !Like the rearing of our whole physical structure in
France, there i s no magic or mystery about it . I tall results from the fact that we have built up a
S . O . S .
compact and co-ordinated system for the conduct ofthe Services o f Supply that is distinctly American in
swi ftness and in efficiency. It i s simply part o f theBusiness o f War, American Brand . To a war that
was believed to express the last word in sc ience and
organi sation we have brought new wrinkles.General Harbord
’
s freedom of action and the re
markable grip on the American situation in France
as revealed on the Dai ly State o f Supply are madepossible first o f all by staff work . The General Staff
o f the Commanding General of the Serv i ces o f Sup
ply, as you have already been told , only includes three
Sections— G1 , G2 and G4— be cause he has no problems of combat or training. Each of these Sectionshas a head
,designated as an Assistant Chie f of Staff .
In charge of G 1 i s Col . J . B . Cavanaugh in command
o f G2 is Lieutenant Colonel Cabot Ward who was oncePark Commissioner o f Greater New York and a fine
type of Reserve or Temporary Oflicer who is renderingconspicuous service in the war, while Col . H . C.
Smither i s at the head of that al l-use ful and uni
ver sal G4.These Assi stant Chie fs in turn report to a Chief o f
Staff — Brigadier General Johnson Hagood . Clean of
l imb and face and a seasoned veteran o f field and staff
service despite his apparent youth,he is a master or
ganiser and a live wire. Under hi s stimulation theGeneral Staff takes the burden o f routine from theshoulders of General Harbord just as the Staff at
the G. H . Q . l ightens the way of the Commander-in
Chief .
THE BUSINESS OF WAR 49
The Assistants are in constant touch with the Ch i e f
o f Staff and the Commanding General himsel f . I t is
thei r duty to act in hi s name on the bulk of the executive questions that arise
,and they are many and com
plex. Hence he i s free to move about hi s Kingdom .
As at G. H . Q ,you have a small group o f understudy
minds,although at Tours they have to cope with an
infinite variety o f subj ects . These Ass istants are
guided in making decisions by their knowledge o f the
expressed desi res o f the Commanding General withregard to policies . Hence they must be men o f keenintelligence and quick to grasp significances.
The Section o f G2 i s a minor one in the administration o f the Serv ices o f Supply. There fore the bur
den o f the Staff labours and responsibi liti e s fall upon
the Chief o f Sta ff and the heads o f G I and G4. In
general terms — we will take up the specific work later— GI has authority on al l matters o f administration,organisation and procurement o f pe rsonnel and material from the United States
,which includes the vast
tonnage question, while G4 deals with construction ,transportation and supply
,having particularly in mind
the co— ordination o f all these activities. Both G I andG4 connect up with every unit in the Serv ices of
Supply. By telegraph and telephone and daily report sthey keep in constant communi cation .
Let us now sit in with the General Staff at its daily
morning meeting . You will get such a demonstrationo f snappy team-work as to make you sit up. TheW alls of the office of the Chie f o f Staff — l ike thoseof the Commanding General— reflect the Spiri t of our
so S . O . S .
organi sation and the way i t i s swung. First o f all
you will see the great Supply Map of France crisscrossed with our lines o f communication . At firstglance you may think that this i s a picture puzzle, but
on closer investigation you see that these winding and
coloured avenues are studded with symbo ls. ! ou see
stars in ci rcles,ships
,tents
,crosses
,coffee pots, build
ings. You are not long in finding out what they mean .
At the lower left-hand corner i s a key to the puzzle .
Each symbol has a meaning all its own . The star
in a ci rcle indicates the General Headquarters ; theShip Shows the location of a port that we use ; thetent i s the site of an instruction camp ; the black
cross reveal s a base hospital ; the white cross a rest
station ; the coffee pot a coff ee station for travellingtr00ps ; the engine a locomotive repair shop ; the
freight car a car erection site ; the bumper a rai lway
regulation yard ; an axe a forestry cam p ; the propelleran aviation camp ; the bursting shell an ammunition
depot ; a tiny house means a re frigerating plant ; ablack naval pennant a Section Headquarters, and so
on. In other words,you can look at thi s map and
see at a glance the scope and extent o f all our activi
t ies in France,and what and where they are.
On the wall are also square yards of charts anddiagrams for this i s a war o f organisation all put
down on specifications and blue prints long be fore a
wheel i s turned or a shot fired .
_
It i s one of the many
Sheets Mars has taken from the Book o f Big Busi
ness . I have seen square miles o f army diagrams
in thi s war,but I have never seen any that were more
THE BUSINESS or WAR 5:
concrete or comprehensive than those used by the
Services o f Supply. Every Service has its master
chart ; every subordinate section has its own l ittle
sheet. Put three men together in an army office in
France,and the first thing they do i s to create a
l ittle chart o f thei r organ i sation . Nor is it a wasted
eff ort . A great master of American industry once
said : Teach with the eye, so he put signs all over
hi s factory. The man who knows just what he has
to do and where he belongs seldom makes mistakes.
Hence the value o f the chart in the Business o f War.
A single detai l in General Hagood ’s office reveals
the spirit of the organi sation and why it does things.
Over the large clock hangs a placard containing this
inscription : HURRY UP —C ’EST LA GUERRE
(“It i s the I t reminded me of another Sign
hung up somewhere on our Lines o f Communication
by a bureau chie f who had once been in the Coast
Arti llery. I t proclaimed the warning familiar to al l
coast travel lers : “Cable Crossing. Do Not Anchor
Here . He was determined that his v i sitors should
waste none of his time.
General Hagood i s at hi s desk every morning at
eight o ’clock . These army heads are early to work
and they stay late . There are no office hours i n The
Business o f War. The Chie f of Staff finds on hi s
desk what i s officially known as the Diary . It is a
compact résumé , a complete catalogue of S . O . S .
events , compiled by G4, of every important proceed
ing of the day be fore. This D iary,which i s a s rep
52 S . O . S .
re sentative a piece o f scientific organi sation as theDai ly Supply State , i s arranged under headings.Under Troop Movements you find : “The Nth
Division has been moved to the X Training Camp” ;under Hospitali sation , The construction o f a tenthousand bed hospital has been ordered at Z” ; under
Quarterm aster Corps : “The Chie f Quartermaster has
been ordered to turn over 100 carloads o f sugar tothe French” ; under Remounts :
“Eight thousand
horses are now at the Remount Camp at W”
; under
Construction : “Five new warehouses have been
started at Blank Supply Depot,” and so on unti l every
item o f large value has be en epitomised and chron
icled .
At o ’clock General Hagood has his daily con
ference with the heads o f the Sections . Once moreyou have the Directors’ meeting of the Business o fwar. With the Diary be fore him , which he has al
ready read , the Chie f o f Staff asks the why and the
where fore o f the various steps and changes enum er
ated in i t . In the case o f the movement o f the NthDivision he may ask : “Why did not these troops go
into barracks ! ” or with the item relating to the Chie fQuartermaster he may inqui re : “Is thi s in accord
ance with the terms of our new food agreement withthe French In the matter o f those eight thousandhorses the query may be : “Does this complete the
project for this Remount Camp ! ” while re ferring tothe construction of the new warehouses he may ask :“Is thi s depot proceeding towards construction on
schedule t ime
THE BUSINESS OF WAR
I cite these questions to Show, first o f all , how the.Chief puts an unerring probe into everything that i s
done ; second , by knowing just what i s being done
within twenty-four hours a fter i t has be en started
he can recti fy any mistake be fore it has gone too far.
This i s especially true o f large construction such as
barracks and warehouses . It also applies with special
importance to the shi fting of the labour battalions .One great value o f thi s Diary and the operations
that contribute to it, i s that i t disposes o f matters at
once . In the old army day and way every individuali tem that I have mentioned ( and in fact everything
that re ferred to any phase o f army work ) , not only
had to be mulled over and indorsed by a dozen pe ople
but l iterally had to break its way through miles o f
red tape . Instead of swi ft action there was interm i
nable delay which clogged the wheels o f progress .
In the case of the S . O . S . the Chie f o f Staff , expressing the desires o f the Commanding General forwhom he acts , delegates authority to hi s subordinates,the heads o f the various Sections . They act upon thei r
own judgment and the information they possess,and
the result is that there i s no hampering in eff ort.Now you can see why the Commanding General i s
free to move about his domain and also why the
Chie f of Staff l ikewise has a clean desk and can turn
at once to any large emergency that ari ses . It allcombines for a flexible system of supe rvision and
supply. The men at the helm are not desk-bound,
and the myriad o f personnel and material they control are equally elasti c .
S . O . S .
The Diary i s only one of a series o f reports which
deal with the Progress o f Supply. A S a sort o f corol
lary to the Daily State o f Supply is a document called
The Dai ly S ituation,which is a miniature typewrit
ten newspaper , prepared by G4 and which goes tothe Commanding General and the Chie f o f Staff with
the Daily State . It i s a General Summary of vital
problems that cannot be discussed in the Diary, which
deals only with actual events . It detai ls, for example,such emergencies as temporary congestions in the rai l
way regulating stations . It also deals with the tie-upsin troop traffic
,with tonnage difficulties
,with troop
arrivals,with the ammunition situation
,indeed al l the
many unexpected emergencies that try the soul of thearmy administrator Operating three thousand miles
from his home base and in a country where he mustwrestle W lth strange laws and employ public carriers
that have systems and regulations not altogethergeared up to swi ft and strenuous American ways .
When any one o f these contingencies develops theChie f o f Staff or the head o f G4, or both , at once
calls a meeting o f the Chie f o f the Service involved
and hi s principal associates and threshes it out . Thus
he gets at the speciali sts who know exactly what they
can do and who have the wherewithal to do it.
By now you will have gathered that both G I and
G4 are important links in the American Army machine . It i s high time there fore that we look into
thei r ram ified functions . They unfold a system o f
scrutiny and co-ordination that i s l ittle less than a
triumph of organisation . Nothing in the whole rec
THE BUSINESS OF WAR 55
ord of army administration surpasses them in theperfection and execution of detai l . Yet it was al lconceived and is
,in the main
,dominated and oper
ated by regular soldiers who have come from camp
and field to sweat over charts, telegrams and sta
tistics. Again you discover that all the fighting i s
not at the front— that war i s work and worry.
We will begin with G1 . Although it deals withadministration and organisation
,i t s chie f work i s
procurement o f men and material from the United
States. Here you touch the supreme problem o f the
A . E . R , which is tonnage. So far a s the United
States are aff ected , th i s i s a War o f Tonnage . Every
square foot o f cargo space i s precious and must be
uti li sed to the last cubic inch . Every se rvice in France
wants all the tonnage it can get . The movement o f
troops and there fore thei r needs,exceeds all original
estimates . The furnace of war must be kept fuelled .
The lot of G I there fore i s not an easy one .
Since there is only a certain amount of tonnage
available i t follows that it must be allotted,or “allo
cated” as the arm y phrase goes , to the best possible
advantage . This allocation i s the pivot around which
G I works . Now we get to the first actual l ink wi thWashington which , through the Ship-Control Comm ittee of the Shipping Board
,i s the Tonnage Pro
vider. On the tenth o f every month G I in France
wires to Major General George W . Goethals,assist
ant Chie f o f Staff,to find out how much tonnage i s
available for France the next month . He W i res back
the amount . For the sake of i llustration let us say
56 S . O . S .
that i t i s tons. This figure then becomes asort of target of attack , because all overseas demandsare focussed on it . It is l ike a cake set out for consumption before a hungry crowd . Everybody wants
to get as big a slice as possible . The troubles of
G I begin .
The‘
allocation of tonnage i s based on the Requirements of the various army serv ices abroad . The task
there fore i s to balance al l these requirements so thatevery need will be met and in the priority o f that
need . Hence Priority,which has come to be such
an important factor in Industry as well as War, takes
its station in the big game .This i s what happens : I f G I finds that
tons of shipping are available it will allot, let us say'for the simp lest explanation , tons to the
Quartermaster ’ s Corps ; tons to the MedicalCorps
,tons to the Engineers , and tons
to Mechanical Transport . There are o f course many
other serv ices,but these four will serve our purpose .
Every head o f a Service now makes up his Priori ty Schedule in the order o f the urgency o f hi s needs.In the general priority programme Food , Fuel , Forageand Cloth ing always come first. In our hypotheti calcase the Quartermaster has tons to his credit .He cannot touch that fixed reserve o f ninety days.
Likewise the monthly automatic supply must be keptmoving . On the other hand , he has a host o f other
supplies to obtain . There fore he must do some juggling. He must determine whether rolling kitchens
should come ahead of army wagons ; i f j am should
THE BUSINESS OF WAR 57
have precedence over overcoats, and i f vinegar i smore important than olive oil. In the same way theChief Surgeon must decide whether arnica outrankscastor oil ; the Director o f Mechani cal Transport must
determine i f the bulk of his space is to be used fortrucks instead of passenger cars , while the Chie f
Engineer must decide whether fabricated buildingsor construction tools have the precedence . I have only
used one or two typical items . As a matter of fact,many thousands enter into the combined tonnage estimates of the A . E . F.
All these requi sitions,made up in the order of thei r
priorities,go to G I
,which censors them ,
and then
transmits them to the United States by cable,which
leaves France not later than the middle o f the month .
This means that the Requisitions for July shipment
must go by June 15th . Requisitions for replacements
o f men are made in exactly the Same way, and there
i s a priority for human beings just as there i s for
Food and Supplies .G I
,however
,does not use up all its tonnage for
these regular Requisitions. It must keep a surplus
to meet the many excepti onal , that i s, unexpected demands . Then , too , the heads of Services frequentlychange thei r Requisitions
,which means a fresh cable
gram to Washington from G I . On the back o f thi scable, for office re ference, you see thi s tonnage incubic feet . G I must know to the pound just howmuch of i ts space i s being used up . All thi s actual
allocation of tonnage is done by the G I of the Serviceso f Supply. The senior G1 at G . H . Q . i s only used as
58 S . O . S .
a Supreme Court in Shaping the larger tonnage prob
lems .Allotting space i s only one phase of GI ’s tonnagej ob . It must keep its finger on the pulse o f the whole
ceaseless ship movement between America and
France . It must know how and when cargoe s are
unloaded and when ships start back . What is known
as “Turn Around” — the round trip— must be made
as quickly as possible both for tr00p and cargo ves
sels . Take a look at the so-called Tonnage Room ,
and you wil l see how thi s difficult task i s made easy,v i sible and comprehensive . It is another revelation
of what American system can accomplish when
geared up to the Business o f War.The walls of the Tonnage Room tell the story.
They are hung with Charts of Tonnage Progress.
! ou can stand in the centre o f thi s Chamber of Revelation and see
,in coloured lines
,figures and diagrams
that a child can understand,just what i s going on in
every port . There i s a Chart for every port in
France. Up and down one side of the Chart i s a
list of individual cargo items to be unloaded, suchas lumber
,coal
,forage
,rai lway supplies , foodstuff s,
clothing , Quartermaster’ s supplies and construction
material . A black line radiating from each item meansits Receipts ; a red line indicates the progress of the
Evacuation of those Receipts . I f the black line i s
longer than the red it shows that cargo i s pi ling upat the ports. I f these lines are the same length all
is well and the stuff is moving out, which means nocongestion . These lines are marked off i n days and
60 S . O . S .
ends the moment men and material get to France.
G4 then takes them up , establi shes the priority by
which they are distributed, and sees that they are de
livered to thei r proper station . This means that i f
the Engineers need construction material more than
the Signal Corps require wires or poles, this mate
rial gets the right o f way over the transportation
faci lities . It is up to G4 to maintain a saturatedsolution of all supplies in France and keep that solu
tion liquid and moving.
S tudy the work of G4 and you find one o f the mostamazing detai ls of our whole army S ituation . There
i s nothing like it in any o f the many armies with
whom I have been in contact in thi s war. It i s not
only the stabili ser o f the war machine, but it i s l ikewise the door be fore whom all the complications and
anxieties o f the A . E . F . are laid . Its long arm
reaches everywhere ; i t dwells with both the working
and fighting armies ; i t i s the regulating station forarmy policies— the Great Shock Absorber. Apply G4to any great American Corporation and it could pick
up the threads o f its activities overnight and carry
them on to success . Like the host i t succours it i s
ti reless and sleepless . It must meet every emergencywithout batting an eye . Its story i s a continuous
record o f dramatic event .Last July, when the swi ft German advance menaced Paris, Brigadier General George Van Horn
Moseley, head o f G4 at G . H . Q. , was on a tour of
inspection in the field . General Pershing, as history
now knows,had to hurl an army to the rescue and
THE BUSINESS OF WAR 6 1
in a sector which was far outside the prescribed andequipped zone o f our operations . That heroic littlearmy had to be fed and supplied and without delay.
On the spot General Moseley dev i sed a whole systemo f emergency supply which kept pace with that army
and met every need . A hal f a dozen telegrams did
the job. In one he converted a certain Intermediate
Storage Depot into an Advance Depot,charged with
the task o f feeding and supplying thi s fighting army.
Another wire established a new regulating station ; a
thi rd marshalled ammunition,transport o f al l kinds
and reserves at certain designated points . In less
than twenty-four hours this whole emergency scheme
to provide every kind o f war sustenance was in working order.The army wanted some ration carts . The Advance
Depot wired back that i t had none,and did not know
where they could be obtained , whereupon General
Moseley sent back a telegram which said in substance“It i s not material where you get them but you must
provide them They came up the next day . Thi s
is the way the G4 works .Technically charged with Construction
,Transpor
tation and Supply,” i ts organisation i s so compact
that not a single army serv ice in France escapes itsministrations. Division A deals with Supply
,Equip
ment , Mechanical Transport , Remounts , Fire Preven
tion , Salvage Service , Graves Registration , Supply
Stati stics and Office Administration . Under it the
D iary of Activities that i s laid on General Hagood ’ sdesk every morning and which I have described, i s
62 S . O . S .
prepared . Division B deals with Troop Movements
( not strategically but as a transportation matter) ;Billets and Billeting , Initial Equipment , Rents , Req
uisitions and Claims, while Division C has to do with'
Construction,Railway Transportation
,the Army
Transport Service,Labour and Priority
‘
of Shipment
in France . Typical of the foresight of G4 i s Division D
,which i s “Plans for Future Expansion and
Development .
G4 does not physically carry out any of these many
activities,but its task i s to co-ordinate all o f them ;
to see that they do not clash ; to reconcile deficit with
surplus ; in short to keep the wheels turning day and
night . I f Construction is to be minimised it i s G4that finds storage areas ; i f freight cars are short it
digs them up somewhere ; i f evacuation of tonnagein ports is behind Receipts it finds labour battalions
to speed up the work . It i s both Provider and Accel
erator— a sort of glorified and many-Sided Policemanto whom the American Army abroad tells its troubles .
Following the ways o f the American business cor
poration, G4 has its Suggestion Box in the shape o fa Suggestion Officer who i s constantly in the field .
He travels from Section to Section , investigatingwork and recommending plans for betterments , la
bour-saving or expansion . I f he sees that switching
facilities in a storage yard are handicapped he sug
gests additional engines ; i f he finds that working
units can be consolidated he says so. All these suggestions are discussed in a meeting o f G4 and i f found
feasible are at once put into eff ect.
THE BUSINESS OF WAR 63
At the head o f the pyramid of G4 organisationsits the eagle-eyed and dynam i c Colonel H . C.
Smither,with a mind like a steel trap and an instinct
for order that i s almost uncanny. At his right hand
is hi s no less energetic and big-vi sioned colleague,Colonel J . H . Poo le, who went from the regular arm y
into commerce , got all the benefit o f Big Business andi s back on the military j ob again . He i s the Deputy
Assistant Chief of Staff . Under thei r combined direction the remarkable Dai ly Supply State and the
Daily Summary are prepared . These men , l ike the
late E . H . Harriman , l ive a l i fe that i s geared up to
the telephone and telegraph . There i s not an houro f the twenty-four that the lights are not burn ingin the offices o f G4 o f the Services of Supply.
Problems of significant policy as aff ecting thewhole Expeditionary Force are of course re ferred
by Tours to the G4 o f G . H . Q. , which wisely allows
its Opposite number in the S . O . S . every latitude.The senior G4 at G . H . Q. , however, i s more activelyconcerned with the co —ordination o f the supplies and
the activities o f the armies in the field who are so
near at hand .
Where does Washington figure in thi s sel f-contained Service o f Supply which l inks port with trench !It pays the bills and acts as Purchasing and Forwarding Agent . The cables bring the A . E . F . needsto a desk in the State
,War and Navy Building,
where Major General George W . Goethals sits asAssistant Chie f of Staff in charge of Purchase
,Stor
age and Traffic— a task infinitely bigger than what
S . O . S .
confronted him at Panama . From that desk in turnradiates the process of Production and Transpo rtation that fi lls the orders and sees that the goods go
steaming to France . I t involves the Control of RawMaterial s
,the establishment of Supply Zones and
Warehouses in the United States ; the scouring Of the
whole world o f output and shipping— all to the end
that our fighting man abroad i s fed and equipped .
And he gets what he wants.We have followed supplies from contract to th e
borders o f consumption ; to that far-away domain
where the genius o f American organ i sation,now to
be revealed , i s fit comrade to the valour it sustains .We atoned for delay with thoroughness ; we met thatone-time rebuke with kindling performance.
III— A rmy Tracks and Trafifc
ILL BROWN,who once drove a Santa Fe
“Mogul” across the Kansas Prairies, hitched
up his grimy khaki overalls and looked out of
the cab of hi s monster consolidation locomotive
marked U. S . which had le ft its Philadelphia
maker less than a month be fore and which now
panted alongside a quay at St. Nazai re in France.
A scene of incessant action unfolded before him . In
the lock basin was a forest o f funnels and masts o f
American ships whose gay camouflage gleamed in the
sunlight . From one o f them a ninety-ton naval gunswung ashore as easi ly as a bale of hay ; from an
other, five-ton motor trucks were lowered as lightly.
Cranes creaked the plantation melodies o f the Sunny
South , sung by negro stevedores, mingled with the
song of Chinese coolie s who formed a continuousline of cargo carriers from deck to dock .
In the yards nearby dozens of huge American en
gines, hauling endless chains of American cars,loaded with American supplies
,snorted off to Amer
ican depots, often on American tracks sentinelled by
American poles down which flashed American messages sent and received by American men and women .
Likewise for mi les up and down the winding inland65
S . O . S .
waterways American tugs , pull ing American boats,chugged along bearing thei r burden of American
freight and responsibi lity. Day and night and with
an eff ort as ceaseless as the tide o f tonnage that
beats on those stricken shores o f France,i s the move
ment of American freight and transport over there.What was happening in the port that made BillBrown blink hi s eye and breathe a l ittle faster was
happening in more than hal f a dozen ports along
that same French coast with varying degrees of va
rie ty and volume but always with the same unendingaction . Again we are con fronted by a miracle O f
expansion . In January o f 19 18 we were unloading tons a month ; in July this had grown
to tons . As late as March we thought thatlanding troops in France was a big thirty
days’ record,yet in July exactly stepped
ashore . Men and material were handled, supplied
and , what was equally important , transported to theirproper destination .
It i s all made possible by the Empire of Transportation whose teeming docks, tracks and traffic consti
tute one of the marvels of our overseas effort . Overi t i s laid the strong hand o f compact organi sation ;galvanising it i s an energy typically American inspiri t and execution . At the throttle i s an all-starcast of famous railroad and steamship officials whoseunited salaries in times o f peace would almost floata big city’ s allotment of a Liberty Loan . Yet they
toi l in France for a Major ’ s or a Colonel’
s pay.
In the preceding chapters I tried to describe the
S . O . S .
m inals— a whole rai lway system— had to be reared.
All thi s requi red organisation, labour and the where
withal to build and operate .Almost with our declaration o f War we real i sedthis enormous transport responsibility. It was an
expert j ob and had to be blocked out by experts.Before General Pershing and his S taff set out on
thei r historic j ourney to France to plant the American flag on the soi l of freedom a Rai lway Commis
sion,named by the Secretary o f War with the aid o f
Mr. S . M . Felton , sai led from New York to investigate dock and traffic conditions and recommend a
plan for the American system . The senior member
was (M aljor William Barclay Parsons, an eminentengineer who had constructed the first subways in
New York . The other members were : W. J . Wi l
gus,who had been Vice-President o f the New York
Central,who had , among other things, laid the plans
for the electrification of that system and who hadbeen commissioned a Major in the Reserve Corps ;Captain A . B . Barber, o f the Enginee r Corps, United
States Army ; W. A. Garrett, who had had wide experience as a transportation official ; and F . de St.Phalle , a
‘ motive power and rolling stock expert whowas an officer of a great locomotive works in Philadelphia . They represented a combined experience
that was an immense asset in their ram ified investigations
,which began at the War Office in London and
practically covered every line o f communication used
by the Allied armies in France. The recomm enda
tions of thi s Commission, and more especially the de
ARMY TRACKS AND TRAFFIC 69
tai ls suggested by Major, now Colonel Wilgus,formed the basi s of the whole immense and far-flungstructure through which the li fe-blood of our armies
in France rushes to-day.
That Commission found the available French portsand thei r docks already overburdened with tonnage
and most of them with inadequate and obsolete equipment . The four great strategic rai lways o f France,running from the North to the South , were carryingnearly al l the traffic that the rails could bear. Even
the canals were blocked . France ’ s man-power was
nearing depletion,the available sources o f supplies
well-nigh exhausted . I t all meant that America wouldnot only have to construct but also bring her labourand material f rom home .One of the first acts of the Commission there fore
was to cable for Engineers. Thus it came about thatin the vanguard o f the millioned fighting host that
later crossed the sea came those gallant Engineer regi
ments who have recorded in France an epic of achievement that must stand out as one o f the bri lliant perform ances of the whole American ExpeditionaryForce.
Nine Engineer regiments were sent. Five were forRai lway Construction ; three for Rai lway Operation ;while the third was a Shop regiment. They were recruited from rai lway cab
,switch
,round house and
shop. Every man was a volunteer. Some of the
units went straight to France ; others by way of
England .
Five of the regiments marched through London on
70 S . O . S .
that historic August day o f 19 17 when Britain got
her ini tial V iew of our men in khaki and when forthe first time an alien army
,under its arms and flags, “
paraded the British capital . Whitehall , Regent Street,Pall Mall , Piccadi lly— indeed al l the hear t o f London-W ere aflutte r with American flags and noisy witha dea fening cra’sh of cheers . I saw those five regi
ments march p'
ast King George as he stood at salute
tin front O f Buckingham Palace — an unforgettablespectacle in a war that has given me some m emor
able pictures . As those stalwarts swung along a British Major General who stood by my side
,sai d to
me“Those regulars of yours march wellThey are not regulars
,
” I replied . Six weeksago they were running locomotives
,bui lding tracks,
or operating lathes in the United States.”“Extraordinary
,
” was hi s response .That parade through London was the last spec
f acular appearance that the American Engineers
made . Henceforth from battlefield to dock they wereto toi l as no labourers have ever toi led be fore . Eventheir departure from England had its dramatic touch- a suggestion o f that famous episode “in Belgium ’ scapital” be fore Waterloo as told by Byron in “ChildeHarold . In London was Charles G . Dawes
,former
Comptroller o f the Currency and now PurchasingAgent of the A . E . F . in France . He had left hisbank in Chicago to become a Lieutenant Colonel
he i s now a Brigadier— in one o f the Engineer regiments. He gave some of his fellow officers a dinner
ARMY TRACKS AND TRAFFIC 71
at the Carlton Hotel which was to be followed by atheatre party. Part of thi s regiment had been assigned to the Briti sh Army in France . As the Americans sat at dinner a hurry-up call came from theWar Office to depart for the front early next morn
ing.
“All right,” was the response . We will be
ready. The port from which they were to em bark
was a three-hour j ourney by rai l from London . Colo
nel Dawes chartered a fleet of taxi cabs and saw hissocial programme through . The next morning these
officers,having journeyed from midnight to dawn
by motor, were on hand to leave with their men .
Within a week I saw some of them laying track
under fire up the Somme . I t was a group of theseEngineers who
,in that first great battle be fore Cam
brai when a Briti sh Army was well-nigh overwhelmed
by numbers last year, threw away picks and shovels,grabbed guns and leaped to action . It was another
company o f the same uni t who , when the fate o f
Amiens trembled in the balance las t spring, did thesame heroic trick and became part o f Brigadier Gen
eral Carey’ s fam ous “scratch” army that saved that
day so full of other di saster to the Allied cause.Such i s the spiri t of the American Engineers who
built the foundation and much o f the structure o f our
transportati on system in France ; the type o f organisation a detachment of which laid nearly three mi lesof narrow gauge railroad in seven hours while two
companies bui lt two warehouses containing
square feet in eight hours and a hal f !
Go to any one of the ports that we use in France,
S . O . S .
and you wi l l see the results o f their labours whichbegan with bare hands and improvi sed too ls. Forthe sake o f i llustration I will use two maj or ports.
The first— Base Section Numbe r One ( St . Nazaire )-i s that historic one-time fishing town which will
always be bound to the United States by sentimental
ties and where the first American ExpeditionaryForce set foot on French soi l . In August, 19 17, the
whole dock and unloading facili tie s were not only
hopelessly inadequate for our needs but the pros
pect of increasing them was equally disheartening.
Although there were two large lock basins the an
chorage outside was inadequate, while the discharging faci lities were lamentably poor. Only six ships
of tons each could be discharged simultane
ously. The dock buildings were old and rat-ridden ;there were a few rusty cranes ; the beds of the rai l
road tracks alongside had bogged in the wet ground .
We had no barges for l ightering. When our firstlocomotives arrived in a deep-draught ship we had
to use an ocean-going steamer for a lighter ; trans ferthe engines to her deck and then bring them into
one o f the basins in thi s crude and cumbersome way.
Such were the handicaps under which we labouredfor months.But those Enginee rs got busy and they made the
miracle happen . At the outse t a discharge oftons a day was considered an immense performance
at this port ; in October that same port dischargedexactly tons. We had not only rebuilt those
tottering warehouses but in thi s port and in the great
ARMY TRACKS AND TRAFFIC 73
Base Supply Depot at Montoir, four miles away, wehad constructed fi fty great warehouse s that compri se
a City'
o f Supply. We have linked those docks andwarehouses wi th more than a hundred miles of tracks
and spurs— some of them on concrete road-bed . The
proj ect has a trackage equal to that of Altoona, which
i s a nerve-centre of the Pennsylvan ia system with twohundred and fi fty miles of rails. We have increasedthe basin * facilities unti l to day there are be rths for
twenty-one Ships o f big tonnage. Fourteen vesselscan di scharge at the same time .The A . E . F . in France, with the Pershing fore
sight that made our whole achievement possible,al
ways looks ahead,and there i s now in course of con
struction an American pier nearly feet long,built on American piles, that eventually wi ll accommodate sixteen vessels. The way I saw thi s pier
driven far out into the river day after day withamazing rapidity made the French sit up . Accustom ed to putting down massive concrete foundations,they stood speechless at the spectacle o f American
pi les pounded in at the rate of two hundred a day.
We drove twelve to every one that the French couldput down . Not content with working these wonders
on quay and road-bed , our Engineers have installeda complete water supply for the town
,which meant
the construction of complete waterworks and a pumping station with a capacity of gallons aday. A -gallon rese rvoi r was simply one fea
ture of the proj ect.! ou are not surp rised when I tel l you that two
S . O . S .
men largely responsible for the consummation of
this work are Lieutenant Colonel William G. Atwood ,who in civi l li fe drove the Alaska Cen tral through
the snows and rigors o f the frozen North , and MajorC . S . Coe, the wizard who built the famous viaducto f the Florida East Coast Rai lway out across the
sea-sprayed ree fs where experts had said no man
could build . The Commanding Officer o f thi s En
gineer regiment, I might add, was Colonel John S .
Sewell, who i s now in command o f the whole BaseSection upon which his men have left such an endur
ing mark.
All this was not done without labour. The fourhundred coloured stevedores
,yanked from sunny cot
ton plantation to the bitter winter coast o f France,were - the nucleus o f the labour battalions now Operating in this Base Section which number Withthe willing
,cheer ful
,and uncomplaining toi l of these
black heroes in khaki many o f our wonders have be enachieved . It was one o f these Southern darkies whocontributed a classic story o f the war. When Gen
eral Pershing visited thi s port he made a speech tothe stevedores complimenting them on thei r splendid
work. He concluded by saying that while he realisedthat every one o f them wanted to fight some one hadto stay behind and do their work . He added, how
ever, that the men with the be st recordswould have
a chance to go“over the top .
” This phrase causedmuch discussion among the negroe s , some o f whom
had never heard i t . Every one had his own defini
tion. Finally one of them rose up and said
S . O. S .
those myri ad difficulties hedge in those gallant menin khaki . To begin with , the land was swampy and
low, fi lled in with si lt,mud
,garbage and the decom
posed re fuse of a cam p o f Anamites, the Indo—Chinese coolies who are employed as labourers by theFrench
,British and American arm1es ln thousands .
Hip-deep in this frightful fi lth our men toiled allthrough the bitter winter of 19 17
-19 18 .
The French said that i t would take three years atleast, possibly five , to build these wharves . It tookthose American s less than eight months
,and thi s
meant the rearing o f nearly a mile of docks,washed
by the highest tide in France ; the erection of concreteplat forms with four lines o f tracks ; e ight immense
warehouses ; the installation o f ten electri c five andten-ton cranes which straddle these tracks and li ft
huge parcels ranging from bundles o f cases of cannedgoods to whole motor trucks direct from Ship to car.Nearly cubic fee t of lumber
,most of i t
brought from the United States,were used In thi s
enterpri se . That sea of filth and swamp and garbage
i s now a whirlpool O f action -a miniature Duluththat rings with the riot o f a mighty tonnage handledwithout delay. Where once two Ships were unloadedin a week fourteen American vessels— a thri ll ingsight as they stretch out in unbroken l ine, a re
buke to German submarine perils — are now dis
charged at the som e time . A ceaseless stream of supplies flows from thei r hatches.I have only presented one side of the construction
picture at this port. Nine mi les away at St . Sulpice
ARMY TRACKS AND TRAFFIC 77
and where a year ago stretched hundreds of acres offarm and vineyard
,has risen what may well be called
“The City that Grew Over-Night.” Here has ari senanother one of our enormous Base Supply Depots
( you will read more of them in the next chapter) ,
with a million and a hal f feet of covered storage
space and three million feet of open storage in use.
Linking thi s community with port i s another system
o f tracks and switches— that whole net-work of rai lway receiving, classification and departure yards that
are such a necessary part of our whole supply sys
tem . Once more you have the marvel of labour
expansion,for the forty original stevedores of last
autumn have grown into the army of five thousand
that toil s night and day. At first these labour battalions slept in tents
,in the open ai r
,anywhere they
could lay thei r heads. Thei r spiri t of sacrifice i s onlyequalled by that kindred spirit o f sel f-effacement ofthi s regiment o f Engineers (which includes hundredsof college men working with axe and spade ) whichwent to France to bui ld railways and which has done
everything from installing plumbing fixtures,shower
baths and bakery ovens in camps to building docks,dams, fire stations and hospitals. This unit , and thework it has done i s merely typical of what al l theEngineer organ i sations have done
,was originally in
command of Colonel J . B . Cavanaugh ; who le ft that
battleground of pick and pile to become head of theno less important
,i f less physically exacting, G1 at
the Headquarters of the S . O . S .
In this necessarily brie f and bird ’s-eye viewof what
S . O . S .
we have done in these two ports you get an idea o fwhat has been going on in various ways at the others
that we use . Everywhere we have dug and dredged ;laid down tracks ; built warehouse s ; set up machinery ;all to the end that ships could be be rthed and thei r
cargo unloaded .
But thi s was just the initial phase of the largertraffic task . The men and freight had to be cvacuated from the ports and sent to depot, camp , project
and the front . We had to have a transportation
system all our own and , once launched , it followedwith a rapidity that almost rivalled the growth o f the
seaboard faci lities. Summed up here i s what hashappened
On July Ist, 19 17, i t did not exi st . Twelve monthslater saw i t complete in every Working departmentand operating a system o f rai lways larger than anyimportant group in the United States . It handles
tens of thousands o f tons o f supplies at many ports ;owns hundreds of locomot ives and thousands of carsall erected in France ; repairs worn-out French , Bel
gian and its own equipment in enormous shops ; has
a personnel of over officers and men andconducts a canal system which vies with that of Holland . Starting with operations at a single port i t i sin full swing from the Channel to the Mediter ranean .
From a French train in charge o f an American officer
our supply-carrying scope has grown to an all-American train— crew, equipment, freight, everything
Yankee except the rails— which runs from the sea
to the borderland O f fighting, a distance of 482 mi les.
ARMY TRACKS AND TRAFFIC 79
The complete operation o f a French railway for bothcivi l and mili ta ry traffic by Americans i s among thenear possibil ities o f a war that has made the impos
sible possible.Our whole transportation scheme in France was
started right , because that original Rai lway Commis
sion— wise in its foresight— reali sed that our railwaystructure overseas must be dominated by se asoned
railroad men. Bri ti sh experience justified thi s judg
ment. It was not unti l that Wizard o f Traffic and
Master-Doe r . in\Var, Si r Eric Geddes, had beentaken from hi s desk as General Manager of the North
Easte rn Rai lway in England and ultimately made
Director General o f Transportation o f the British
Expeditionary Force that the light rai lways beganto follow the trai l o f the Tommy and the whole wartransportation proposition bri stled with results . We
there fore escaped the costly mistake of first entrusting our rai lways to soldi ers without practical experience.
The beginning o f our Transportation Department
dates from July,19 17, when three members of the
Commi ssion— Major Parsons,Major llVilgus and
Captain Barbe r— were assign ed to the Chie f Eh
gineer of the A . E . F . ,then Colonel and now Briga
dier General Harry Taylor, and instructed to formulate a plan . Major Parsons
,however
, got permis
sion to rejoin his regiment of Engineer s ; Captain
Barber was assign ed to Staff duty, so Major Wilgus
was le ft on the job and with only one as sistant'
Captain L. A . Jenny, who had le ft the New York
80 S . O . S .
Central Rai lway to accompany General Pershing to
France.Under conditions as picturesque as they were re
markable was the birth o f this system . In a backroom of a bui lding at 149 Boulevard Haussmann inParis
,then the Engineering Headquarters o f the
A. E . F. ,using an army packing case for a desk and
seated on an empty starch box ( for there was praetically no office furniture ) Major Wilgus , aided by
Captain Jenny,prepared what i s technically known
as Requisition Number Six— the first definite step
toward the creation of that far-flung steam-drivenorganisation which to-day l inks up all our whole
overseas ports. This document was a Bill of Material , in term s of gauges , units, initial stocks and
monthly needs,for the equipment of a complete
transportation system from spikes to locomotives for
an army o f undetermined size and for a year In ad
vance . Nothing just like i t had ever been done before . It was based on pure assumption backed upby technical knowledge. Tribute to its accuracy isthe astonishing fact that it remains to day the basi sof the whole automatic rai lway supply for our Ex
peditionary Force . Expanded i t could easi ly meet
the requirements o f a system equal to that of thePennsylvania or the New York Central . Henceforth— as in the case o f the Automatic Food Supply— it
was only necessary to cable for quantities of suppliesindi cated on this Master Requisition . Thi s docu
ment was cabled to America— oddly enough— ou
July 14th ( Bastille Day) — a date memorable alike
ARMY TRACKS AND TRAFFIC 8 1
in French history and also,by reason of thi s event,
in the annals o f rai lway transportation .
M eanwhile some step had to be taken to organisea working Department . The Lines o f Communica
tion 3
( forerunner o f the Services of Supply ) had
been established with Brigadier General R . M .
Blatch ford in command . Transportation logi cal lybelonged to hi s domain , so Major Wilgu s was madea member of hi s staff as Director of Railways . Early
in August, 19 17 , the first pe rsonnel came out to helphim in the shape of a few dra ftsmen
,stenographers
and clerks . They were the outposts o f that army ofpractical rai lroad men now in France who le ft j obs
ranging from $ 140 a month as a Signalman to $100,
000 a year as President and General Manager, to dothei r bi t abroad .
From the start General Pershing was convinced
that the head o f hi s rai lway system must be a manof large experience in managing commercial railways
at home . In thi s bel ie f he cabled to the Secretary ofWar on July 29th suggesting that the ablest rai lroad
men in the United States be sent over. After a careful canvass Mr . Baker asked W . W. Atterbury, then
Vice-President in charge o f Operations of the Penn
sylvania Railroad , i f he would go to France andundertake the all-important task of Director Generalof Transportation . Mr . Atterbury accepted ; sai led
at once, and arrived in Pari s on August 3 l st. He
found transportation plans launched under the direction of Major Wilgus, and not only endorsed thembut declared that he was content to return to the
S . O . S .
United States and leave the Director o f Rai lways incharge. Since Mr. Atterbury had been sent by the
Secretary o f War Major Wilgus believed that thearrangement should stand . When the Chie f Engineer
communicated thi s desi re to G . H . Q. , General Pershing formally appointed Mr. Atterbury Director Gen
eral o f Transportation without military rank. Sub
sequently he was made a Brigadier General . The
Commander-in-Chie f asked Major Wilgus to j oin
the General Staff . Mr. Atterbury, however,pressed hi s need o f him so strongly that he remained
in the work that he had launched as Deputy DirectorGeneral of Transportati on . Thus two strong men ,each with a di stinguished serv i ce, j oined for the gi
gantic service that lay ahead .
General Atterbury brought to his post a typicalAmerican rai lroad training. Although a Yale grad
uate in mechanical engineering he rose from artisan
in overall s in the Pennsylvania shops at Altoona toone o f the supreme posts in the system . An organ
i ser and an achiever,he at once made things happen ,
but not unti l he had found out what had to be done,how to do it
,and what help was needed . His first
action,there fore
,was to take a trip over all the
rai lways and port s that we were to use .
As a result,and to declare a general working pol
icy, he approved a plan adopted in the early dayswhich committed the American Expeditionary Force
to running its own trains made up of American locomotives and cars and manned by American crews
under trackage rights over French rai lroads by sev
ARMY TRACKS AND TRAFFIC 83
eral routes from the sea to the front, which meant ,all l ines considered, a di stance o f six hundred miles .This remains the scheme under which we operate .At the same time the Light Railways which are real ly
part of the operations of the Combat Armywere putin charge o f Brigadier General W . C . Langfitt, whi lethe control of Roads fell to Brigadier General J . H .
M cKinstry .
The “D . G . o f T . ( as the head o f Transportation iscalled for short ) was now free to concentrate on thestandard gauge steam j ob. His ideal was to create
an army railway organisation just like any Americancommercial rai lway system , and thi s is precisely whathe has done in every detai l from top to bottom ,
includ
ing a Lost Baggage Division . To day it only diff ers
in all major respects from the Harriman or Hill sys~
tems in that i t does not have to solicit business and
has no financial worries . Other anxieties, however,make up for thi s immunity from money troubles . It
meant having a President,Vice-President
,a General
Manager with al l necessary aids charged with operation , maintenance o f way and equipment ; a Business
Manager to look a fter fi scal matters,and a Chief
Engineer for design and construction .
With the approval of the “C . i n C. , General Atterbury fil led these posts with live rai lroad men of hisown choosing. Now came the first appe arance of an
All-Star Cast in the Great Drama of American Railway Operation in France . J . A . M cCrea, son of thelate President of the Pennsylvania Railroad
,retired
from the General Managership of the Long Island
84 S . O. S .
Rai lway to become General Manager o f the American Army system abroad ; C . M . Bunting le ft hi s
desk as Comptroller of the Pennsylvam a to be Business Manager ; and H . C . Booz went from Assistant
Chief Engineer of the same system to become En
gineer of Construction over there. M . C . Kennedychanged from the Presidency of the Cumberland
Valley Railroad to be Deputy Director General o f
Transportation in England, where our troop and
freight activities were soon to be extensive . All four
were made Colonels soon a fter thei r arrival andmerged into the military establishment. With Gen
eral Atterbury , and Colonel Wilgus , who had beenpromoted
,they formed the small group that evolved
the whole system o f American transportation abroadthat has met every one o f the five expansions in thenumerical scope of our forces abroad .
Handicap,which was synonymous with our whole
early e ffort in France,at once took up its abode with
the D . G . o f T .
” He faced complications, both physical and temperamental
,that tried the soul
,harried the
patience and made every test o f tact , resource andingenuity. We had to haul supplies at once, so the
first trains were sent out with French cars, Frenchequipment and with an American officer in each Sec
tion .
To understand General Atterbury’ s problem , you
must know that fundamentally our whole transporta
tion system in France had to be built around our sup
ply system . General Pershing, at that historic meeting in the Rue Constantine where the A. E . F. was
ARMY TRACKS AND TRAFFIC 85
born,had decided with hi s advisers that a ninety days’
reserve of supplies must be kept in France. It i s
divided into three Sections . Forty-five days must be
held at the Base port s ; thi rty days in the Intermediate
Section , and fifteen days in the Advance Section.
Thus the whole fabric of traff i c had to bend to this
all-essential end , which meant the sa fety and success
o f our cause overseas .
The difficulties that lay in the way o f swi ft Amer
ican-like operation were many. First of al l were
those four great national strategic rai lways that run
from North to South . They were laid out to expedite
troop movements to the frontier,especially the Ger
man . The American front was to be in a part o f
France which,to be accessible to us
,necessitated the
crossing of these vital arteri es . Our feat was to cross
but not to impai r them . Hence we had to dig under
or bui ld over them . So far it meant the construction
o f over 600 miles of switches,bridges
,tunnel s and
cut-off s .
This was only one Obstacle . All French trains are
switched at stations ; we do thi s job outside the sta
tions. French cars are all hand—braked and coupled ,while we use the air-brake both for coupling and stop
ping. The French current s O f traff i c , l ike the British ,use the le ft-hand track where we use the right. French
signals diff er from our own in many respects . The
only thing that the two systems had in common was
the fact that red was universal signal of danger. To
cap it all, French car control , that i s keeping track o f
S . O . S .
freight cars,as compared with our arrangements
, was
crude to say the least.
In addition, our men had to buck the French lan
guage and French customs,which was about the hard
e st j ob of all . The French railroad employé, in com
mon with hi s brother in city shop , takes two hours for
his sacred déj euner in the middle o f the day. When
our rai lroad hands came along with a dinner pail that
was literally emptied'
on the run they thought we were
savages. When we tried to get Similar action out o f
the French there was almost a riot . Thus you see
that our rai lway pioneers had some difficulties to face .
General Atterbury found that the French rai lways
were in a surpri singly good condition considering thei r
incessant usage since the beginning o f the war. What
was even more astonishing, they were capable o f stand
ing more traffic than was being put on them . But they
lacked equipment. This meant that we had to have
our own tools o f traffic. Fortunately that famous
Requi sition Number Six was already at work and the
rolling stock began to arrive . It i s al l knocked down
in America for shipment and must be erected in
France . We had to find or construct shops, and all
this took much time and more worry. But the wheels
were soon whirring and a phenomenal progress has
be en achieved . We have reached the point where we
now average the erection o f five I IO-ton locomotives
a day. Already we have Consolidation American
engines in France,and we have ordered nearly
more . In addition to these,we have acquired 240
ARMY TRACKS AND TRAFFIC 87
Belgian locomotives that were run out of King Albert’ scountry when the Hun invasion began .
No less remarkable is the car erection record . OnSeptember Ist , 19 18 , we had over American carsin France, including box , flat , gondola , tank and re
f rige rator types . During the first fifteen days o f
August we averaged a dai ly erection o f 70 cars and
on one day 139 were put up and sent away on theirown wheels . The average American freight car thatwe use in France i s 30 tons capacity, while the aver
age French has only 10 tons. The American loco
motive averages 1 10 tons ; the French 60 . The draw
ing power o f our locomotives startles the French , es
pecially when our great engines haul loads o f
tons as easi ly as their engines pull 100 tons .On top of thi s e rection we have to build yards,
te rminals, sheds , switches , spurs, water tanks , S idings ,ash dumps , coal pockets— the many accessories that
go to make steam transportation possible. It hasmeant a continuous activity that touched every phaseo f transportation .
All thi s needed a vast personnel both for construetion and operation . Those pioneer Engineer regi
ments who came over at the first call for service had
to be supplemented by many thousands o f men repre
senting a varied techni cal expe rience . You get some
idea o f personnel needs when I say that to operate a
rai lway system for an army of one million men thefull working transportation complement i s exactly 63 ,
034 men , which includes 8 Stevedore regiments , 4Operating regiments , 2 Maintenance o f Way regi
88 S . O . S .
ments, 1 Maintenance of Equipment regiment and 4Car and Shop regiments. This personnel i s organi sed
in battalions by clasS ificationS , which include En
gineers, Conductors, Train Despatchers, Yard Clerks,Flagm en ,
Firemen,Boiler-Makers
,Switchmen
,Black
smiths and Boiler-Washers.Where did all the operatives come from ! Here isa little story which will tel l you how one kind of em
ployé was recru ited . During the latter part of the
summer o f 19 17 a big— boned fireman who had a regular run out of Laramie , Wyoming, heard some men
standing on the plat form mention the need o f enginedrivers for the American Army in France . This man,
whom we wil l famili arly call Roger,was one year
over the dra ft age , but that did not deter him . Hehad always wanted to go to France . He also hankeredto get into the war. Here was his opportunity: WhenRoger got back from his run he went to the nearest
recruiting station and enli sted . In the course of afew weeks he got to France
,where he was classified
as engineer. When they showed him the locomotive
that he was to drive his guffaw could have be en heardmi les away. It was one o f the l ittle Belgian engines
about the size of the tender o f the little mountainengine he had used in hi s apprenticeship . He called
it a watch-charm !It did not take Roger long to master its kinks.
The way he j erked the cars around the yards wasboth a revelation and a terror to the French . Hisfireman ,
who Shall be known as Jerry , came from
the Southern Pacific . He had seen some railroading
S . O . S .
to run through it . The result was that every native
in sight began to wave everything he could lay hands
on from flags to towels in a mad effort to stop the
American train and avert what seemed to be an in
evitable and disastrous wreck , because a passenger
train was in the block . As the French viewed it, a
miracle happened . Two hundred yards away the
American engineer started to apply hi s air-brakes and
pulled up at the station with grace and ease just at
the very spot that the French wished him to stop .
When the Gauls got their breath they were in that
state of ecstasy and acclaim that only Frenchmen can
develop over an arti st ic performance . They are stil l
talking about it .
Roger and Jerry and all their mates who have come
from practical ly every railroad in the United States
to help win the war with throttle and switch in France
had to study French methods . The way they graspe d
the complicated system i s just another evidence of
Yankee adaptabili ty which i s among the wonders of
the war. Two Books of Rules were necessary.One ,
which we shall designate A ,governs operations for
the all—American trains and i s all-Engli sh the other
Book B— i s for our employés engaged in joint opera
t ion with the French . The men in the main have
to master both .
The first contains, am ong other things, a reproduc
tionof all types of train orders, signal s, block sys
tem rules , and a dict ionary o f transportation words
and expressions ranging from engine to train regi s
ARMY TRACKS AND TRAFFIC 9 1
ters. It also sets forth the fac t that, so far as timei s concerned , the Continental System i s used .
Here we get to one of the toughest nuts that theAmerican railroad man in France has been called upon
to crack,because the French rai lway time tables use
thi s Continenta l System— that i s, ,1 to 24 o’clock .
This means that 3 o’clock in the a fternoon American
time i s 15 o’clock French rai lway time ; 1 1 pm .
American time i s 2 3 o’clock
, and so on . Thus the
veteran engineer whose orders on the Union Pacificwould have read : “Pass blank station at p m ,
”
must adapt himsel f to a Simi lar Instruction i n France
which says : “Pass blank station at o ’clock .
”
But like hi s parlez-vous-ing with the French girls, he
again gets away with it.Of course Book A i s the easiest to digest because
i t deal s with rules fam i liar to all Am erican operatives.
Book B , however, which i s printed in both Engli sh
and French— the parallel text i s on opposite pages
i s the hard one. It sets forth the regulations in effecton the Est , the Etat , the P.L .M . ( Pari s, Lyons
Mediterranean ) and the PO . ( Paris-Orleans) . These
are the four great French rai lway systems to whichI have already referred .
Dig into thi s little red Traflic Bible and you see
at once how diffi cult i s the j ob of the Yankee operatoron these French lines . Scores of our engineers arerunning French locomotives that pull full complete
French trains . Here i s an i llustration . On the Etat ,RD. and Est Railways, when the semaphore signal
i s located at a station where the train i s required
92 S . O . S .
to stop,the signal may be passed to make the neces
sary stop . On the P.L .M . there i s no exception . Thestop must be made be fore passing the signal . This
i s just one example o f what Roger and Jerry mustpack into thei r heads in order to avoid a confl ict withrules which in France i s as bad as a criminal offence .So complete i s our system . of instruction that an
American flagman sent back to warn a train in caseof a wreck or unexpected delay in traffic , carries acomplete set o f cards printed in both French and Eng
lish , setting forth the spe cific message that he mustdeliver. It all Shows that we are taking no chances
on having wrecks due either to carelessness , m isunder
standing, or lack of knowledge of the French lan
guage.The Transpo rtation Department has schools for
all ranks, and notably for the highly use ful individual
known as the Rai lway Transport Officer or the “R T.
as he is more widely called . With the Briti shhe simply acts as a first-aid to pas senger traffic , stampsrailway warrants and helps troops as they pass
through . W i th us,however
,the R .T .O . has a dual
capacity. He m ay be one o f these passenger officials,or he may also handle a full-fledged traffic j ob ata Supply Depot or a Regulating Station . At someof these places as many as five hundred cars arehandled in a single day. It i s his work to see thattrains are properly made up and sent on to their
destination . Hence the School o f Instruction mustinclude a complete course in traffic and also a good
dose of human nature . I asked a certain high trans
94 S . O . S .
paid respects to Commanding General and Chie fo f Staff and got assignment of a detai l ; checkedyard and arranged for detraining a solid train load ;at pm . arranged for billet ; pm . train arrives
,troops all out o f s tation and train gone
,
to answering fool questions,
tosupper ; Train o f troops detained and led ' tocamp ; Train o f troops detrained ; served coffeeand
‘herded’ to camp ; am . Train o f troops ditto,only worse . Have been asked more fool questions intwenty-four hours than ever be fore . Now I will sendsome telegrams and sleep al l o f two hours. It is a gaylif e .
”
Stil l another evidence of the kind o f drama thatbobs up in transportation reports i s in one
,a copy
o f which lies be fore me as I write . It i s a message
from a train despatcher up near the front who i s
ordering a certain blank form . The reason that hegives i s thi s
“Lieutenant Blank interrupted while giving report.Said bomb exploded just then . Blew in window causing candle to set sheet on fire .Behind thi s Simple statement told in bald official
fashion was a story o f sacrifice and danger that
would never figure in publi c report and never knowrecognition . The way of the railroad employé,whether in war or peace
,i s the way o f obscure but
heroic devotion .
The army o f humble yard-men , engineers , switch
men and section hands who rushed to the rai lwaycolours i s matched by the smaller but none the less
patriotic group of higher officials who are part of
ARMY TRACKS AND TRAFFIC 95
the transportation fabri c in France. ! ou encounterthem everywhere . One day I saw a buck privatestanding in l ine at the mid-day mess to get hi s tin
o f“slum gull ion ,
” as the army stew i s called. Mycompanion
,an officer in the Rai lway Transportation
Corps,pointed to him and said ' “That man le ft a
ten thousand dollar a year rai lway j ob to enli st as
a private at three dollars a month . He i s now my
orderly.
” It i s not an unusual case .Run the roster o f our transportation oflicials
abroad and you will see why I called it an All-StarCast . It includes
,in addition to those I have already
mentioned , Colonel H . G . M axfield, formerly Superintendent o f Motive Power o f the Pennsylvania Railroad ; Lieutenant Colonel H . H . Adam s, who was
President o f the Kansas City Terminal Railways ;Lieutenant Colonel V . R . C . King, who was Termi
nal Superintendent of the Atlantic Coast Line ; Lieutenant Colonel Neddleton Neff , once Division Superintendent o f the Pennsylvania Lines West ; LieutenantColonel H . J . Sli fer
,former General Manager of the
Chicago Great Western ; Major F. A . Delano , one
o f the best rai lroad men in the United States,and
who le ft the Federal Reserve Board to j oin the army ;Major F. G . Robbins , former General Superintendento f the Erie ; Major G . T . Slade, who was Vice President of the Northern Pacific ; Major H . W. Hinkle ,General Superintendent Toledo
,St . Loui s Western ;
Major E . B . Cushing,General Superintendent o f the
Southern Pacific Line ; and scores of others, all con
tent to toi l at improvi sed rough board tables on occa
96 S . O . S .
sion instead of the mahogany desks over which they
once pres ided .
At the head of thi s Empire of Tracks and Trafficis General Atterbury with his hand at the throttle. So
complete and co-ordinated i s the organisation thatthere i s laid on hi s desk every morning a single type
written sheet a l ittle more than a foot Square which
sets forth— and the figures are up to the preceding
midnight— the number of ships in every port thatwe use in France ; the number o f vessels unloaded
the day‘
be fore ; the tonnage di scharged ; the numberof freight cars of all types that were unloading ; theempty cars received ; the barges shipped and the ton
nage loaded on these barges ; and a statement of
weather conditions in every port . Attached is a bri e f
re'sumé of the number of ships not being unloaded and
the reason why.
This Daily Situation,as it i s called , i s just one
more exhibit in the galle ry o f our army business e fficiency . We can now go ahead and see how i t i smade up . It means a bri ef inspe ction trip over thesystem of the Transportation Department, now one o f
the Services of Supply, which means that its Head
quarters are at Tours.In a small room on the second floor o f one of these
weather-beaten buildings i s the office of the DirectorGeneral of Transportation . On the walls are thosefamiliar blue-print charts of organisation which you
find in the room of every department head of theA .E.F. Likewise, there are charts Showing density
of traflic. I t means that with Tran spo rtation , just
S . O . S .
these various offices indicates the scope and the com
pleteness o f the all-important wing of the serv ice over
which Colonel J . A . M cCrea presides.
The operation o f hi s Car Record Bureau will show
how we have revolutioni sed transportation methods
in France . Up to the time of our advent French car
control was a sad aff air. The French had no organ
i sed or consecutive tracing of freight equipment .
Every two weeks they had a sort of checking up , but
there was no definite plan . Whole trains have been
lost for weeks. Our number of freight cars was
necessari ly limited ; like tonnage, everybody wanted
al l the cars they could get ; we had to keep them
in constan t use , and this requi red in turn that we had
to know where they were al l the time. I t meant
highly centrali sed control to prevent duplication of
orders. Here, then, i s the system :
Every car has a number which is part of
a se ries . When a car i s loaded at Base port or Supply
Depot i ts number becomes a part of the way—bi ll.
Hence forth that number is under constant sc rutiny.
At every station we have car checkers who report
the location o f empty and loaded cars each day. I f
a car i s unaccounted for twenty-four hours a tracer
i s at once started . Every morning there is laid on
the General Manager’ s desk a large sheet which con
tains, by stations , a report of cars delayed in excess
o f twenty-four hours . It not only indicates the type
of car and its freight,i f loaded
,but the specific cause
of the delay. Thus congestion can be relieved at once.
ARMY TRACKS AND TRAFFIC 99
All our cars are marked : Return When Empty toPort .” This injunction has helped a great deal .You can see the Master Car Situation on file each
day in Colonel M cCrea’
s Office , which tells the whole
story of why, out of American cars handled inone interval , only 1 2 were missing on the whole
L ines o f Communication . Technically it i s called“Report of Car Situation
,Movement and Supply for
Twenty-four Hour Period Ending Twenty-four
O’
Clock.
” It i s a complete analysi s of every car,empty and loaded
,handled at every station on our
system during the preceding twenty-four hours. On
it you can see such items as the analysis o f freights ;the physical condition o f the rolling stock (which i sa most important fact to know ) ; the loading work
done by the various departments ; indeed , every con
ceivable detai l that contributes to the upkeep and
operation o f the freight cars that we had inFrance at the time I write . These daily records are
sent in each day by telegraph . In the Uni ted Statesit i s done by mail .
In addition to all this every freight train i s checkedup and its record put on a card which contains thenumber of the train and the number o f each car init ; the French road it travels on ; the consignee ; pointo f shipment ; destination ; and contents . On the card
i s also a list of every important station that it mustpass. The train i s checked up as i t passes each station and the hour of the passing i s recorded . Whenthe trip i s fini shed there i s a complete biography o f
the j ourney. This card i s kept for ninety days in
S . O . S .
order to check up any questions that may arise inconnection with the trip . A fter ninety days i t i sofficially “dead” and i s destroyed .
In the movement of troop trains you get a touchof dramatic interest. Here, and up to the zone o f
fighting, the controlling factor i s our old friend G4,which i s advised by cable by the Navy Departmentof the impending arrival o f the convoys. G4 then ,and at the direction o f instructs the TroopMovement Bureau where the troops are to be shippe d .
They may go into a billeting area or to barracksfor rest and intensive training . A so-called Landing
Officer accompanies each troop t rain from port to
destination . Only a Blotter Record i s kept of the
movement of troop trains,for no permanent records
are necessary .
It i s not unti l our troop s st rike a French train
we use French cars for thi s transportation— that they
reali se the hardships of war. Our soldiers are car
ried on what the American would call a freight boxcar, labelled in France
“
40 hommes e t 8 Cher/oux,
”
which means “
40 men and 8 horses.” In trying to
decipher this war-worn phrase many an American
private has got his first real lesson in French . After
he has travelled on the cars he begins to sympathise
with the “8 Cher/aux.
”
The completeness o f organi sation which marks the
General Manager’ s activiti es i s equally true in the do
main o f the Business Manager. Colonel Bunting op
crates in preci sely the same way he Ope rated in his of
fice in the Broad Street Station in Philadelphia . He
be rths at Marsei l les ; Maintenance of Way material ;Additional tracks at Montoi r yards ; Car movements ;Plans for opening port at Cette ; Facilities requi red at
ports ; Tugs from the United States ; Development of
yards at St . Sulpice ; Return of steel rails to French .
Everything i s threshed out ; there i s no duplication . It
all makes for team-work .
Search through the whole Transportation Depart
ment and you find every detail that goes to make upa well-operated system . The “Safety First” rules are
typical . They grew out of the many fatal accidents
to our soldi ers through carelessness on trains. One
hundred and twenty-seven American soldi ers havebeen ki lled while riding on the tops and sides of rai l
way cars . Hence you find al l cars used by our troops
placarded with as picturesque a set o f warnings as
was ever handed out for the sa feguarding of human
beings.One o f them reads like thi s“Your head may be hard , but not as hard as bridges
and tunnel arches . Only six inches clearance between
tops and sides of cars and tunnel arches and bridges .
Don’ t ride on tops or sides o f car s . The rai lwaycompany wil l hold you responsible for damages to
bridges and tunnel s and signal towers . They are not
insured . Keep your block inside .
”
A second runs : “There are three kinds o f foo l sI . Fools ; 2 . Damned Fools ; 3 . Soldiers who ride on
tops and sides of cars I f you expect to see the next
block keep yours inside .
A third warning says : Huns are wai ting in the
ARMY TRACKS AND TRAFFIC 1 9 3
trenches ahead . Speed up . ! ou won’ t i f you ride
on top or stick your head outside o f cars . Keep your
ivory in .
”
Still another one i s : War Ri sk Insurance : Keep
inside ; don’ t be a dead one ; help to win the war.
I f you want one final evidence o f the thoroughness
of our transportation system , I have only to add the
story of the so-cal led “Ameri can Special” — a near de
luxe passenger train that runs for the exclusive use
of American officers every night , each way, between
the Fighting Headquarters and the Supply Headquar
ters . Everything on it i s American except the coaches ,and they happen to be the pick of the best first-class
cars in Fran ce . When thi s train i s about to start
the passenger hears : “All Aboard” i n just the same
vernacular, dialect and all , that he hears at the Grand
Central Station in New York,the Broad Street S ta
tion in Philadelphia,and the Old South Station in
Boston . As he approaches the car negro porters, inkhaki instead o f the familiar blue un i form and brass
buttons , separate him from his baggage just as theydo in the States. The best thing about i t i s that
these darkies are rea l Pullman porters . Every one
o f them has had hi s share o f rai lroading back home.He is a never-ending source of wonder to the French
porter, who marvels at the dexterity he shows in
making up beds for the night. One distinctive differ
ence between dealing with these army po rters and the
porters in Ameri ca i s that the black boys on the“American Spec ial” do not have thei r hands out for
the customary tip which i s such a necessary part of
S . O . S .
Ameri can travel . Yet thei r service i s just as cheer ful
and just as good . The tipless porter therefore i s one
of the rare exhibits of the war !
When the “American Special idea was launchedthe purveying o f porters became a problem . Where
were they to come from ! I f there was any place,that place was surely the Stevedore regiments. Dis
crect inquiries were at once made , but the word soonpercolated down the black and brown ranks thatmen who had had experience as Pullman porters were
wanted . The response was astounding. Nearly everystevedore in France claimed to have had long and
var ied training in the Pullman service . They had
visions of warm cars and easy work . A certain top
sergeant was known to have been a porter veteran ,
and to him was delegated the task of picking out
the twenty men needed . He was not to be foo led .
The net result i s a porter service that i s one hundred
per cent good . There i s never a tri p but that thesesoldier-porters recognise some one from whom they
have collected quarters,hal f dollars and even dollars
at the end of long runs in Ameri ca.
S . O . S .
been on the j ob ever since. He has seen that in fantorganisation o f four hundred negro stevedores and
twenty foremen,known as the Transport Battalion ,
expand into the army of labourers that he now com
mands. This work was originally part o f the Quarter
master Corps,but was transferred to its logical do
main,which i s Transportation .
When our suppl i es began to pi le into France the
word went forth from Headquarters : “Keep the
docks clear. Congested docks not only meant an
interrupted flow of supplies all the way up to thefront , but what was equally important, delay in the“turn around” of ships , and Ships in this war are
L i fe . Hence the j ob o f the A .T .S . i s to unload ships
as swi ftly as possible and keep the docks ever ready
to take on the unending stream of stuff that flowsfrom America into France . How i s i t done !As soon as a ship sa il s from the United States
the Navy Department notifies the A .T .S . When that
ship is i n Mid-Atlantic i t sends a further advice statingthe draught and size of the vessel and the cargo
in detail. I f i t i s a transport i t sends the numbe ro f troops and thei r classification . This informationnow forms the basi s o f operations. The A .T .S . must
adapt the ship to one o f the fourteen destinati ons
that we have in Europe . This assignment i s gove rned in turn by the rai l t ransport out o f the port ;whether that port i s congested or free ; by the draughtand size o f the ship ; the class of cargo ( i f i t i s ex
plosive it must go to an i solated place ) and also the
speci al type of cargo. I f the ship i s carrying loco
FROM SHIP TO SHORE 107
motives it must go to a port which has monster cranes.
In the case of a troopship , the final destination of thesoldiers o ften helps to determine the port . Thus,be fore the ship reaches France
,the A .T .S . has as
signed it to a port best equipped to handle its freight .By the time i t i s be rthed the exact number of steve
dores, machinery, and trucks are ready to empty its
deck and burrow into its hold . Now you see why
there i s no delay and why we have been able to handle
tons a day.
An adequate Intell igence System is a v ital factor.Between 1 2 and 2 o ’clock every day Colonel Moore
gets a long-di stance telephone cal l from the A .T .S .
Supe rintendent at every one o f the eleven ports we
used in France , and they range from Belgium to Italy.
This report i s a compact summ ary of weather and
dock conditions. Weather i s of course an all-import
ant matter . If there are any usual events l ike acci
dents or wrecks they are al l reported . Hence the
Chief o f the Army Transport Service i s not only inconstant touch with the si tuation , but he can constantly in form the whole A . E . F . about many things
they want to know . I f the Air Serv ice,for example
,
calls up and asks : “When can we have some aero
planes ! ” all that the officer at A . T . S . Headquarters
has to do is to look up a Sheet recording advices o fincom ing Ships and he can at once say :
“S ierra will
arrive at Bordeaux to morrow morning with a thousand tons of aeroplanes set up .
”
I f you want to know just how the A . T. S . works,come with me on a li ttle tr ip to Base S ection Number
108 S . O . S .
One . Here you will find the Superintendent o f theA .T .S . installed in an office at the dock , where he
can see the ships that he must work,hear the creak
of crane and the rattle of truck . In thi s particular
case the Superintendent is Lieutenant Colonel F. W.
Green,Short
,stocky
,alert , and a dynamo of energy.
He le ft the Genera l Managership o f the Loui siana andArkansas Railway to do hi s share in France. He runs
that port just as easily as he once operated
miles of rai lway back home . In hi s pocket i s a loose
lea f memorandum book on which is typed the name,length
,draught
,the heaviest package aboard and the
itemised cargo of every ship that he must unload .
He has gotten these facts by wire from the Directorof the A .T .S . Part o f hi s task
,there fore
,i s to
arrange for a suitable be rth for the ship . He must
have a crane or derrick for that heaviest package
i f i t i s an engine or a steel girder .On a large black-board be fore him i s a diagram
of the lock basins . Each be rth has a number. Along
side each number i s written in chalk the name of
the ship unloading there. Thus he can see at aglance just what is going on in hi s bai liwick . As
soon as the ship i s unloaded its name i s wiped out
and another i s written in .
In addition there i s a black-board in the office o f
the Assistan t Superintendent, which i s a sort of working register. This deals with the concrete detail s ofunloading. It contains the number o f the berth, the
name of the ship alongside, the unloading offi cer in
charge , the number o f hatches working, the number
1 10 S . O . S .
a pound strays oi: gets lost in the tumultuous shuffle.
There i s a checker on the boat and one ashore . Fre
quently, and notably in the case o f ration components,the goods go direct from ship to freight car which
stands on a siding at the dock . This saves rehandlingin the warehouse . This process , technically called D i s
position,means that the cargo goe s direct to consumer,
which i s the army, withou’
t storage. Where there i s
an exceptionally large consignment for one Serv i ce a
representative of that Service i s at the dock to see
that i t i s sent at once to its proper destination . This
i s especially true o f motor transpo rtation and Quar
termaster stores . Motor trucks and cars are made
up in trains and sent at once to the Reception Parks
which are always near the quays . The whole rule
o f supply in France i s to get the stu ff from where i t
i s plenti ful to where i t i s needed and with the min
imum amount o f labour.All thi s many-sided and unending dock eff ort i s put
down on paper. On what i s known as the Dai lyReport o f Dock and Shed Operations you can see the
location of the work , the tonnage unloaded from the
boat, whether i t went di rect to cars or to trucks and
barges, or was left on the dock ; the total tonnagehandled in terms of troops
,animals and material s ; the
number of man hours used up in handling the freight
and the average tonnage per man per hour. Likewise,and in a no less comprehensive document entitled Dai lyReport o f Boat Operations
, you can read every night
the complete record o f what was done with every
boat on which labour was employed . ! ou get first
FROM SHIP TO SHORE 1 1 1
of all the nam e of the boat ; the port from which itsai led
,the time o f i ts arrival outside and the t ime o f
i ts docking, i ts draught, number o f cargo hatches , the
exact cargo aboard both In specific i tems and tonnage,and the whole unloading record . In addition you get
its complete Outward Movement, the ballast employed
and whether i t took back to America any troops or
passengers. Even the state o f weather during the
Ship ’ s stay in France i s part o f thi s remarkable
chronicle . When you have fini shed reading one o f
these reports you know the complete history of that
ship and its cargo from the time it le ft the port“Somewhere in Ameri ca” unti l i t sai led back fromSomewhere in France .”
But thi s i s not all. That great mass of freight
must be transferred to car and barge . Hence therei s a Dai ly Report of Car and Barge Movement
,which
specifies the exact numbe r o f freight cars or bargesloaded and the specific freight together with the desti
nation . The work o f the A .T .S . so far as the actual
tonnage i s concerned ends when men and material go
speeding inland-ward . Once outside the Port Areathe rai lway or canal servi ce authority begins.Apropos o f thi s canal se rvice let me say that herei s a branch o f Transportation that grows steadily in
importance and use fulness. On its four hundred milesof water-ways we have more than 600 men afloat
in charge o f tow-boat captains who have come from
American canal s that range from the Eri e to the Panama project . Evidence of the approaching magnitudeo f the Serv ice i s the fact that fifty concrete oil-burning
S .
tow-boats are under construction for the A .T .S . in
France . Fi fteen ocean-going tugs crossed the Atlantic
to join i ts fleet .
Buried in the formal records o f the Army Trans
port Serv ice are many dramas in achievem ent— ro
manees of heroi c e ff ort that are as kindling as any
narrative of fighting at the front . They are shot
through with the thri l l o f combat with wind and rain
and circumstance . Let me disclose two o f them that
will make every American fee l just a little prouder o f
hi s national kinship with the m en,white and black ,
who made them possible .
One day a great fleet of troop transports— in reality
two convoys — carrying over forty thousand men ap
peared outside Brest . The port had a normal de
barking capacity, with camp accommod ation ashore,o f thi rty thousand men a month . I t was in the early
days. There were no docks ; the soldiers had to be
lightered .
“Can you unload these men in ten days ! ”
was the proposition put up to the Superintendent of
the A .T .S . In exactly forty-eight hours a fterwards
every man was walking the soi l o f France . Colonel
Green , the l ive wire now in charge at Base Section
Number One, i s the man who turned the trick . He
did it— for one thing— by making a bridge of a flo
ti lla of French ships in the harbour. He even com
mandeered tugs, barges, anything afloat that would
carry a human being. That enormous convoy did not
find camps and kitchens ready for them when they
set foot in France , but they got off their ships in less
S . O . S .
port under ideal conditions . Such achievements asthese, and they are merely typical , are Simply part of
the day’ s work of the Army Transport Service .Thi s World o f Tracks and Traffic which pulses
with movement must be linked with swi ft communi
cations . At thi s po int we touch the Signal Corpswhich has a leading part in the whole vast scheme of
our eff ort in France . Its telephone and telegraph
lines not only bind up the Serv ices of Supply but reachto the observation posts that look out on
“No Man ’ s
Land .
” There i s seldom a list o f awards of the
American Distinguished Service Cross without a cita
tion o f some signaller who crept out under fire to
repair a wi re or who kept hi s telephone working un
der a hell o f shells .Wi th the Signal Corps you are face to face with
what amounts to a large cross section o f the American
Telephone Telegraph Company planted overseas .
! ou see telegraph rooms that rattle l ike machine guns
and wi th multiplex systems that send eight telegrams
at one time over the same wire ; you find yoursel f incomplete telephone exchanges operated by nimble
witted American gi rls. Over the five —hundred mile
lengt h o f our service we send what amounts to 90,
000 ordinary telegraph messages a day, which i s equal
to the commercial telegraph business done dai ly in a
city the size o f Philadelphia . In one place— Tours
we duplicate the business that Baltimore does everytwenty-four hours . We register more than
long distance telephone calls a day or as many as
are put in each day between‘
New York and Boston .
FROM SHIP TO SHORE 1 15
In addition there are 400 long distance calls a day on
our leased wi res. To do al l thi s we use milesof American strung wire . We also lease miles
o f French wire , which makes a total of miles
o f wire owned or controlled by the American Expe
ditionary Force.At the head o f thi s net-work of nerves is a smooth
faced , grey-hai red man , Brigadier General Edgar Rus
sel, who was in at the birth o f the system in France.
As in every other activity, Signal s faced many oh
stacle s. The European apparatus does not fully meet
the needs o f the American Engineers . The French
telephone , as every traveller knows , i s one of the pen
ances o f modern times . Try to get a cal l i n Paris
it i s much worse in the provinces — and you atonefor all your sins. We had to bring ove r everything
we used but the poles and we had trouble in gettingthem .
The American Telegraph Battalions who vi e withthe Transportation Corps in versati lity and sacrifice
,
have become a fam i liar sight in rural France as they
sit astride pole s or dash up and down the roads in
their emergency wagons . We have a complete system of pole patrol because these wires must be up
and doing all the time . Every Ameri can pole is numbered and branded “U . S . A . It gives you a friendly
feeling to see the unending procession of them as youmotor along the highways .The really fascinating detail
,however ( thi s ad
jective is not without its literal meaning) , of the Sig
nal Corps i s the human Side . I mean of course that
S . O . S .
gal lant band of nearly two hundred American women
who operate the switchboards and who have displayeda courage that has had more than one actual test. Onenight when Paris was under a rain of ai r bombs and
when men rushed to sa fety, the American telephone
girls on duty were asked to leave thei r posts and seekthe “
abri,” which is the official “Shelter.” Just then
a wmdow in the room was smashed by a shell frag
ment,yet those hello heroines remained at the switch
board .
“We will stay unti l the last man leaves,” they
said . Thi s i s the fibre o f the enlisted si sters of our
fighting men .
They are a hand-picked crowd with as fine a senseo f serv ice as ever animated combat troops . For theoriginal contingent the two main qualifications werea knowledge o f French and telephone Operation . That
was when we had to use French wires . With our com
plete all-American system now the French requirementi s incidental . Thos e pioneer operators had to be trained
in the United States . The majority o f them were col
lege gi rl s,keen of mind and with an immense capacity
for work . Go to any one o f our switchboards in
France and you can see a Wellesley graduate seatedalongside a girl who has had to make her way fromchildhood . In thi s serv ice, l ike the
“Colonel ’ s ladyand Judy O
’
Grady,” they are all patriots “under the
skin .
”
The telephone Operators wear a smart blue uni formwith a blue aviator cap . On the left Sleeve i s a whitebrassard indicating position . The operator’ s badge
bears a telephone transmitter the supervi sor’ s, a trans
1 18 S . O . S .
we have a completely equipped Research Service in
stal led in a laboratory in Pari s, where already our
scientific experts under the stress o f emergency have
improved telephony and telegraphy. Such is the as
tonishing function o f a l ittle-known but all-essential
branch o f the Services of Supply.
Like Transportation,the Signals Corps has drawn
the Stars o f Communication to i ts ranks . In the tele
phone exchange at Tours one day I saw a slight grey
haired man in khaki and who wore the silver eagle o f
a full Colonel on hi s shoulders . When I met him a
little later I found that he was Colonel John J . Carty,the greatest o f al l l iving telephone engineers and the
man who,almost more than any other, made it pos
sible for New York to speak to San Francisco. He
i s on the job in France , which means that our tele
phone service i s as scientifically superv i sed as that
of Chicago or St . Loui s.Thus Rails
,Sails and Wires combine in the crea
tion of an Aid to Wa r that represents the last word
in efficiency and servi ce . The mark o f America i s all
over it.
V — F eeding the D oughboys
N an office on the second floor o f the historic bar
racks bui lding at Tours which houses the Head
quarters oi the Services o f Supply of the Amer
ican Expeditionary Force sits a broad-shoudered,rangy man with keen brown eyes, firm j aw
,and every
external evidence o f a distinct and dominating personality . From his desk which faces the crossed flagso f the Quartermaster Corps that hang over the door
,
radiates the authori ty that means victory or de feat forour overseas troops . Without him there can be no
flaming offensive . With him all progress i s possible .He is Maj or General Harry L . Rogers , Quarter
master General to the whole American army and Chief
Quartermaster of the Pershing host . Through himyour son, brother, husband or sweetheart
,whether
he is in Base port or at the battle front,never misses
a meal , and i s always shod and clothed .
The moment you reach the Quartermaster Corps
you invade the Master Domain o f the Business of
War. Guns can wait but hunger cannot . Upon it
well-fed man can always fight . An army i s only asefficient and as eff ective as its subsistence system
,and
i t i s as true to day as it was when men hurled spearsand shot arrows.
S . O . S .
No corresponding officer in any of the Alli ed armieshas so ram ified a task as General Rogers . Stewardship O f the so ldier’s stomach is only one o f his obliga
tions. You get some idea of the scope o f his labours
when I tell you that the blue-print chart of hi s organisation in France alone i s eight feet long and has
more than a hundred Sections , each one indicating a
separate activity. Under his control everywhere i s
an army greater than the entire regular establishment
o f the United States when we went to war with
Germany. He i s the keeper of more than three square
miles o f warehouses in France from which flow un
ceasing streams o f sustenance . At hi s direction the
largest ice making plant under one roof in the world
has been bui lt . He operates farms and factories while
his salvage ranges from the repair o f a Shoe to therestoration o f a sawmill . In fuelling the fighting fur
nace he has expanded industry and redeemed communities at home and abroad . The figures with whichhe deals are so staggering that they need to be splashed
on a ten-league canvas with those proverbial brushes
o f comet’ s hair.His principality i s geared up to the whole Universe
o f Output . The Old World and the New alike lubri
cate the endless chain o f army supply that must never
break a l ink . In every subsequent chapter o f this book
you will encounter some contact or dependence uponhis far-flung functions. Chief among his responsibilities, however, i s Subsistence . It i s with the re
sponse that he makes to the most incessant of all demands— the human appetite— that this narrative is
FEEDING THE DOUGHBOYS
mainly concerned . Again you have the revelation of
a monster merchandising,driven by a titanic energy,
harnessed to needs and wants that never cease . Once
more you find the emergency met.The Quartermaster Corps , which i s the prototype
o f the Army Service Corps in the Briti sh Army, was
in at the birth o f the A .E .F. Like mothers’ milk
it begins with li fe for it i s the means preservative o farmy existence . Originally the present organi sation
was operated by three separate bod ies : the Pay De
partm ent which paid the troops ; the Commissary
which dealt wi th food ; and the Quartermaster who
provided clothing and tentage . Long be fore we went
to grips with the Kaiser,however
,they were unified
under one head— a Quartermaster General , and in one
body which was called the Quartermaste r Corps.Hence the Quartermaster General of the army— the
— i s l ike the head o f a corporation composed o f many merged subsidiaries .When General Pershing sai led for France in June,
19 17, he took with him Colonel Dani el E . M cCarthy,
who was the First Chie f Quartermaster o f the A .E.P.
W ith him went five assistants and also ten other
Quartermaster Officers with a group of enli sted sol
diers and clerks . This handful of subordinate officers
and men , many of them now r1sen high in the Serv ice,formed the nucleus of the tens o f thousands who succour and sustain the Expedition to-day.
Like every other Serv ice,the as the
Quartermaster Corps i s termed , had humble begin
ning. Its first offices were two rooms, twenty by
S . O . S .
twenty feet square , in that historic bui lding in the RueConstantine in Pari s where our whole overseas eff ort
first saw the light o f day. The tiny quarters were
flooded at the sta rt with every conceivable kind of
commerci al off ering that ranged from hand grenadesand tenni s rackets to whole bakeries and founderies.
There was a constant influx o f inventors,spies
,sales
men,advisers
,business “expe rts” and stranded Amer
icans al l dripping with suggestions and ideas and
eager to get thei r fingers into Uncle Sam ’ s purse .This i tch for easy Government money
,I might add
,
sti ll exists. It knows neither rank nor caste.In those early and precarious days General Persh
ing realised that the great bulk o f his supplies would
have to be brought from America . Thus our wholevast tonnage problem really began with food and i t
has remained the first and forem ost consideration o f
shipping ever since .In July
,19 17, and in one o f the first orders i ssued
by the A .E.F. the duties of the Chie f Qua rtermaster
were published as : Transportation o f Personnel andSupplies ; Supply Transportation and Repai rs ; Cloth
ing ; Quarterm aster Equipment ; Subsistence ; Fuel ;Forage ; Lights ; Quarters ; Camp Sites ; Quarters andOffices ; Pay of Personnel and General Disbursements ;Laundries and Baths ; Remounts ; Claims ; Salvage ;Workshops and Storehouses ; Cemeteries ; Burials ;Graves Regi stration ; Labour and Quartermaster Per
sonnel. With the exception o f Claims and Transpor
taf ion these duties remain practica lly the same to-day.
Part of Colonel M cCarthy’s force arranged for
S . O . S .
Subsequently he became Qua rtermaster General to all
our forces . Colonel M cCarthy had to return home
because o f i llness .It was Brigadier General Rogers ( hi s great work
on the border had won him promotion ) who face d the
task of organising the Quartermaster’ s work in
France. To write of those early times i s to begin theusual catalogue o f difficulties and handicaps. There
was shortage o f personnel , tonnage and motor trans
port. Besides,no one knew just how large our over
seas force would be . It i s interesting to reflect that
at the outset our coal needs,for example, were con
sidered at tons a month . To—day we use
nearly ten times that much .
Responsibi lities literal ly buzzed around the head
o f the new Chie f Quartermaster. With uncanny fore
sight he anticipated many emergencies . For one thing
he saw that he would have to purchase as many sup
plies as possible abroad in order to save tonnage.
Out o f thi s vision grew the invaluable GeneralPurchasing Board o f which you will hear more in a
later chapter. It was put up to the Chie f Quartermaster
, O r the as he i s familiarly call ed ,to locate and equip the General Headquarters o f theA .B.E. and which were Opened on Septembe r 1 st , 19 17,at Chaumont , a little town in the North that wi ll be forever famous. Here , and almost within stone throw
from General Pershing’ s ofl‘ice , General Rogers set upshop with five assi stants. From thi s has grown his
overseas supply army which now numbers more thanofficers and men
,all bound by a sense of
FEEDING THE DOUGHBOYS 12 5
loyalty and se rvice which reflect the character andpurpose o f the man at the head .
There is no space he re to tell the story o f the marvellons expansion o f the Supply Service . The first
Quartermaster Depot in that one-time fishing vi llage
where the Ameri can flag was planted in France was
the lone outpost o f the continuous bulwark o f food and
equipment that now stretches more than four hundred
miles from the sea to the front . Whether these De
pots feed five hundred men or five hundred thousand
the system i s just the same . Three times a day in
fair weather or foul,in battle lull or amid the hai l
o f lead,the dough-boy literally gets the dough - and
a great deal more . We have capitali sed every expe
rience of the Briti sh and have added some trimmings
in the bargain .
To day the office o f the Chie f Quarterm aster atTours i s precisely like the office o f the President andGeneral Manager of the greatest Distributing Corpo
ration in the world . On hi s wall hangs that eight
foot super-blueprint which outlines the organ isation.
At the apex i s General Rogers . Immediately under
him is the Deputy Chie f Quartermaster,Brigadier Gen
eral J . M . Carson , who is his understudy. Linked upwith the Chie f Quartermas ter are three as sistants,Brigadier General J . F. Madden , Colonel A . K . Bas
kette and Lieutenant Colonel J . P . Castleman . They
do just what the assistants to the head o f a commercial concern do . Supporting the Deputy Chie f Quar
term aster is the Chie f of the Inspe ction Division ,Colonel M . J . Henry. ! ou must understand that it is
12 6 S . O . S .
only through constant inspection that these wheels of
supply are kept moving . In this group you have what
would correspond to the principal executive heads o fa huge Supply Corporation .
Extending from thi s group are the myriad l ines
that l ink up the various Divisions . Fi rst and fore
most comes Supplies,which means subsistence of al l
kinds — fuel,forage
,clothing, vehicles , warehousing,
gardens ( for we raise our own vegetables) and coldstorage . The other Divisions are : Salvage ; Remounts ; Accounting ; Finance ; Personnel ; Adm inistration ; Construction and Repai r ; and
,final service
in the l i fe o f the soldier— Graves Regi stration . With
the exception of thi s last-mentioned Section you have
the complete working units o f a well-kni t commercial institution that deals in food
,transport
,garden
truck , and doe s considerable manu facturing on theside . The Heads o f these Divi sions are like the di
rectors o f a corporation ( they are a Supply Di rectorate ) and S it in with the Chie f Quartermaster and hisDeputy at dai ly or called con ferences which are precisely l ike the sessions o f the Board of Directors ofthe United States Steel Corporation or the International Harvester Company. Every Division knowswhat the other i s doing ; each Head profits by the ex
perience o f his colleague ; their united eff ort spells thesuccess of the extraordinary institution
,-which fur
nishes the mainstay of the American ExpeditionaryForce.Now let us take a swi ft survey of the Lines of Sup
ply. ! ou can see them on the huge M ap o f Distribué
S . O . S .
days’ reserve of food for our whole overseas force
and all these subs i stence eggs must not be stored in
one basket . In addition , the enemy infests the air,and there i s always the danger o f raids in some quar
ters . To cap all thi s i s the incessant flood of sup
plies that i s arriving in France at the rate of tens of
thousands of tons a day. There must be no conges
tion at the ports . Hence there was devi sed a system
which scatters the storage and provides for a chaino f huge Supply Depots that begins at the Base and
extends far up into the Advanced Section .
The Depots at the ports are called Base Supply
Depots where a forty-five days’ supply is kept . Hal f
way between sea and front are the Intermediate Supply Depots which house a thi rty days’ supply, while
those sti ll nearer the zones o f the armies are tech
nically known as Advanced Supply Depots bui lt to
hold fi fteen days’ rations for the overseas forces.
Each one o f these insti tutions i s a full-fledged Cityof Supply with acres and acres o f close d and Open
storage ; thousands o f employés, with receiving, de
parture and classification railway yards ; with water
works System,
fire department,police force — indeed
every detai l o f a sel f— contained orderly and thrivingcommunity. I f you want one sti rring ev idence ofAmerican foresight and enterpri se abroad just go to
one of these Capitals o f Subsistence and you will see
sections of New York , Chicago, Detroit and“other
points West all rolled into one dynamic centre of
l i fe and action . Thi s chain of Supply Depots i s linked
up with hundreds o f miles of rai lroad over which an
FEEDING THE DOUGHBOYS 129
almost unending procession of American Supply trains
made up of American cars, hauled by American en
gines and operated by American crews, travel day and
night.Before we dissect the vast body through which
flows the li fe-blood of our overseas armies we must
first find out what constitutes the l i fe-giving suste
nance . In other words,what does the doughboy eat !
Here we get to the one war subject of supreme and
universal interest. Everybody eats ; every one has
some fri end or relative in France ; there fore he i s con
cerned about his fare and wel fare . The diet sheeto f the soldier i s as important as the annal o f an ad
vance and is infinitely more regular.In the last three years I have eaten in the messe s
of the American,British
,French
,Ital ian
,Belgian and
Russian armies . Out o f all thi s experience I am free
to confess that no soldier ( I cannot o f course Speako f the war-time German commissary ) is better fedthan ours . With the possible exception of the British Tommy none gets such quantity and variety. I
have had griddle cakes wi th syrup at an enli sted men’ s
mess at a Base port , while at officers’ table s in the
field I have had apple p ie,white rolls
,biscuits and
corn bread , al l piping hot, that were as palatable as
any I ever had in America and all made out o f the
regulation ration issue. ! ou can only reali se the
miracles that a good cook can work with tinned beefwhen you try some of the many kinds o f stew thatemerge from the ordinary travelling ki tchen often
bricked up in an open field . Uncle Sam believes wi th
130 S . O . S .
von Moltke that no army food i s too expensive . As
a m atter of fact, good food i s a good investm ent, inwar as in peace.The so-called ration i s the amount of food that asoldier eats every day. In the American army the
various articles such as bread , meat , salt, butter andlard that go to make up thi s ration are technically
known as the components. Thi s rati on has been scien
tifically worked out by the best food experts. As far
as the A .E.P. i s concerned it i s based on all our previon s army experience in many climates and has also
had the added value o f the investigations o f the Rock
e feller Institute. Thus the food that i s served everyday
,rain or shine
,in France i s ample fuel for the
machine that works and fights .As in the Briti sh army
,we have di ff erent kinds of
rations to meet certain needs . The standard ration,however
,i s the so-called Garri son Ration . The prin
cipal components are fresh bee f , flour,beans , pota
toe s,prunes
,coff ee
,sugar, evaporated or condensed
milk,vinegar
,salt
,pepper, cinnamon , lard, butter,
syrup,baking powder and flavouring extract. These
major articles are issued in given quantities for each
man . It i s up to the mess sergean t and the cook todo the rest . I f the mess sergeant i s enterpri sing andthe cook resource ful these articles may be convertedinto three very satis factory meal s, including hot cakes
and syrup at breakfast, pic at dinner and ice cream
at night .These components
,however
,are what might be
called the stand-bys . The Quartermaster provides a
S . O . S .
darkies have acqui red an ardent i f expensive taste
for French melons .The doughboy i s a carnivorous animal . For him
there are no meatless days . His fresh or frozen bee fallowance there fore , or i ts equivalent in mutton , i stwenty ounces a day
,which i s four ounces more than
the allowance of the British soldier. I t i s the largestknown army meat ration .
Every month some new feature i s added to the sol
dier’s ration . Thanks to General Rogers an ounce of
bar chocolate i s now a ration component . Formerly
the on ly chocolate procurable was through purchase
at the Commissary Stores . During the past fi fteen
years the efficacy of chocolate as a fighting man ’ s food
has been amply demonstrated . It began in the Russo
Japanese War when the little brown men scientifically
Showed that i t is,in many respects , the most compact
and sustaining o f all emergency rations. As most
people know , when men eat candy they have little
desire for liquor. The man on the water wagon nat
urally takes to sweets . A candy famine in France
there fore works almost as much hardship as a short
age of meat.Another new feature i s macaroni , which is not onlynourishing but when mixed with cheese
,which i s stil l
another new component,i s most sustaining. When
macaroni was first introduced the men said instinctively :
“Do you think that we are a bunch of‘da
goe s’ As soon as they found out how good it wasthey changed thei r tune . Now they almost cry
.for i t.
Stil l a fourth innovation in the matter of ration
FEEDING THE DOUGHBOYS 133
i ssue i s an allowance o f four ounces of smoking to
bacco with cigarette paper or an equivalent in ciga
rettes . This boon for the Yankee fighting man is thedirect result o f an order from the Commander-in
Chie f , who does not himsel f smoke !The Garri son Ration i s increa sed for the troops
in the front line trenches from November to March ,inclusive . The meat al lowance i s expanded by five
ounces ; coffee and sugar by an ounce each . The man
under fire also gets fifty per cent increase in candles
and matches . The French winter with its intense cold
and incessant rain makes this increase in stomach
stoking necessary.
Of course bread i s an i ll-important i tem . Our men
get the very best fresh white bread available. I t i s
supplied to troop s on the Lines o f Communication andin the field with equal ease and quality. The field
bread i s in ten and twelve pound loaves and goes upto the troops in jute sacks forty-eight hours a fter i t
has le ft the oven. We have a string of hand-operated
and mechanical bakeries that extends from the portsup to the zone o f the armies and where every poundo f the pounds o f bread that we consume
every day in France i s baked . One o f these mechanical bakeries has a dai ly capacity o f poundsof bread ; another turns out The empty flour
sacks are sent up to the front and used for sand bags.There i s an allowance o f one pound of bread a dayfor each man . I f he gets tired of thi s variety hecan get hard bread which we produce in immense
quanti ties. This hard bread i s a much better variety
134 S . O . S .
than the famous hard tack which was one of the
prize tooth and digestion destroyers in the world . It
i s excellent and when soaked in coff ee is most desi r
The components o f the Garrison Ration lend them
selves to much manipulation . Here i s a sample aver
age daily menu of troops on the Lines o f Communica
tion : for break fast there was coff ee or tea,fresh white
bread , ham and j am ; for dinner, as the midday meal
i s called , there was roast-bee f , potatoes , canned toma
toes,fresh white bread
,butter and a dessert composed
o f stewed apples and rai sins ; at supper the men had
be e f stew,white bread and French toast and syrup .
This i s typical fare and i t i s served with abundant
variation whether the doughboy i s behind the . l ines,in camp or barracks : travelling on a troop train , or
up in the trenches . With the American army larder
there i s no such phrase as “no more .” Every man
gets as much as he wants . I have seen mess tins
brought up three times in rapid succession be fore the
ravenings o f a soldier’s hunger were appe ased .
The so-called Field Ration i s a more or less emergeney or campaign ration consisting o f bacon or
canned meat,hard bread
,beans, potatoe s, dri ed fruit
or j am,sugar
,milk
,salt and pepper. The Reserve
Ration,which in some respects corresponds with the
Iron Ration that the British Tommy carries in his
haversack all the t1me In case o f a breakdown in foodtransport
,consists of bacon or canned meat, hard
bread,coffee
,sugar and salt . Our men must keep
this on thei r persons when in the field . Still another
S . O . S .
cipal components are rice, bread and vegetables,mainly turnips ; while the Ital ians, French, Spaniards
and Greeks get bread , meat , macaroni , vegetables, eoffee and a dai ly allowance of hal f a l itre of red wine.This wine i s as necessary a part o f the daily food
issue of the Latin soldier as bread or meat.Although we are feeding more than a million and
a hal f men in France there i s no cook problem . That
ancient adage, God sends the meat but the devi l sends
the cook ,” has no echo in the A .E .F. Thousands of
trained food mechanics were caught in the various
draft s. You can find hash-sl ingers from the popular
price restaurants working side by side with real che fs
from the swagger restaurants and hotels. At the
army oven al l men are equal . They are only judged
by results.Any shortage in cooks i s readily filled for, l ike theBri tish , we have a School for Cooks . The men get acourse o f instruction in plain cookery . Then they are
given practical tests. They must try thei r food on
each other first . ! ou may be sure that thi s makesfor efliciency. The Government also i ssues a Manualfor Cooks which i s not only a complete and scientific
cookbook with hundreds of recipes and menus butalso shows with simple text and comprehensive pic
tures how to cut fore and hind quarters o f bee f andcarcasses of pork and mutton with the least possible
waste . There are i llustrations which Show cross-sec
tion o f field ranges and camp ovens . In order to meetany emergency or breakdown in kitchen equipment
there are specific di rections how to make an im
FEEDING THE DOUGHBOYS 137
promptu fireless cooker by placing a milk-can in anordinary water container with hay or straw packed
between . This book i s as complete as any I have seen
in the war. It i s fool and waste proo f .The ave rage person i s apt to assume that because
the army kitchen is in the open , i n temporary quarters , or on the move i t i s lax and unsan i tary. As a
matter o f fact i t i s under rigid mil itary discipline . For
every one hundred men there i s a mess sergeant whois the czar of his l ittl e domain . The cooks
,dining
room orderlies and the Kitchen Police— the- are under him . The who do the scullery
work are recruited from the men di sciplined for minoroff ences . In scrubbing floors and gathering garbage
they have ample time to reflect on thei r misdeeds.“Cleanliness,
” to quote the army Order invokingi t,
“which i s stil l our most reliable protection againstd i sease ,
” i s drastica lly en forced . The army cooks
are required to keep thei r nai l s trimmed and clean .
They must scrub thei r hands with hot water and
so ft soap be fore entering the kitchen . There is a.
dai ly issue o f white caps and aprons which are worn
all up the line as far as the area of fighting.
Those gallant Briti sh cooks and kitchen orderlieswho dropped thei r frying pans and dishes and rushed
to the firing line at the first battle o f Ypres have nothing on thei r American comrades . Nearly every day
you hear o f some courageous Yankee who kept the
pot boil ing amid shot and shell . Not long ago an
army cook , Harry C . Ricket,was awarded the D i s
tinguished Service Cross. His performance was so
S . O . S .
remarkable that I present the Commander-in—Chie f ’ scitation . When you read it you realise that there isnot only honour but glory among cooks . Here it is
He maintained his kitchen at Chateau-de-la-Foret ,near Villers-sur-Fére
,France
,on July 2 8-2 9 , 19 18 ,
during a bombardment SO intense as to drive all otherkitchens out of the vi llage . When his stove had tobe taken to the rear
,he improvised a fire in the ground
and continued hi s work unti l ordered to leave . Hecarried water from a spring which was repeatedlyshelled when others would not approach it . Unaided ,of his own volition , he conducted a first aid stationfor wounded and exhausted men at his kitchen . Con
stantly in extreme personal danger from machine gunfire from low flying airplanes and bombardment byhigh explosive Shells , Cook Ricke t devoted himsel fentirely to the needs o f others and made possible thecare o f several hundred wounded, exhausted , andhungry men .
”
All the romance of the war i s not where danger
calls or the spotlight shines . Even so prosaic a task
as food procurement becomes a stirring i f smokelessdrama of achievement . It discloses a series of re
markable per formances by an equally remarkable man
who wi ll have a unique place in the record of the
A .E .P. To know what he did you must first know
who he is, for he is the embod iment of the real de
mocracy that constitutes our overseas force.
Back in 1897 an immigrant boy of sixteen , OttoH
.Goldstein by name , arrived in Chicago from his
home in Bohemia where hi s father was a rabbi . When
the war with Spain broke out he joined up as a pri
140 S . O . S .
and l ikewise meet any market emergency we musthave our own army coff ee industry . This i s how
Uncle Sam began hi s career as manu facturer for the
army on a large scale abroad .
Fortunately a large stock o f green coff ee was available . There had been a remarkably good coffee crop
In Brazi l just be fore the European war began . Ger
man financiers started to get a corner on it . As a
consequence dealers everywhere, in sel f-de fence,bought up immense quantities . With the outbreak of
war the attempted German coup failed,prices dropped,
and the market was flooded . Happily an immense
quantity o f this coffee was in France and it fell intothe hands o f the Chie f Quartermaster o f the A .E.F.
The problem was to find a man to run our coff ee
business . General Rogers had known of Major Gold
stein in hi s old regular army day. The Major had
dealt in coffee as a wholesaler in Chicago,so the
roasting and grinding job was put up to him . It
was easier said than done . No coff ee machinery was
avai lable in France so Goldstein designed roastersthat were vastly more sanitary
'
and efficient than the
French machines .He then set about to establish a factory at a little
town not far from Pari s and where he could have
both water and rai lway transport. It was impossible
to find a suitable structure so this indomitable one
time sergeant said : “I ’ l l build a factory .
” He leased
an abandoned brickyard , hired several hundred dis
abled French soldiers who made bricks stamped“U. S . and with them constructed a model elec
FEEDING THE DOUGHBOYS 14 1
trically-driven roasting and grinding coff ee plant.
When I saw i t one Sunday in Sep tember, 19 18 , i t wasusing pounds a day. The whole process i s
mechanical from the moment the green bean i s emptied from the original sack unti l i t emerges brown,fragrant and powdery into the fif ty-pound receptacle
in which it goes to storage or kitchen . Nearby wasa warehouse that contained tons o f the greencoffee.The process of roasting, grinding and hauling
which at current French rates would cost $1 1 2 a toni s done at the army factory for exactly Thi s
coffee i s delivered to the army kitchen at a cost to
the Government of 14 cents a pound . When the
present immense stock o f green coff ee i s exhaustedthe new supply will come direct from Brazil to France
which will save rehandling in the United States and
the second tonnage across the Atlantic . In order tom inimise haulage and be ready for any o f the contingencies that arise in war, Major Goldstein has instal led three other model roasting and grinding plants
,
all duplicates of the original establishment and wherewe will be able to prepare the enti re daily
rations by the first o f the year. At the Paris planthe has trained a corps of m en to operate them .
With the addition o f the ounce o f chocolate as adai ly rat ion component Major Goldstein launched hi s
second venture . Once more General Rogers wanted
to save tonnage and at the same time produce his ownarti cle and again the job was put up to the man whohad revolutionised the coffee business.
142 S . O . S .
In France the manu facture o f chocolate was greatlycurtai led during the war . This meant that acres o fchocolate-making machinery— most o f it controlled
by a small group o f manu facturers— were idle . It
took tact and diplom acy, however, to rent this machinery but Goldstein acquired it .
To-day in nearly a dozen factories we are producing over packages o f chocolate a month .
O f thi s pounds i s the ration made up in
ounce bars , while the rest is bonbons which are soldat the sales stores . With candy Major Goldstein has
wrought another tonnage saving revolution . Before
we went into the business these chocolate candies were
sold in pound circular tins that cost the men 54 cents
each . They not only used up vast quantities o f tinbut could not be carried on the person . Major Gold
stein packs the chocolates in flat cardboard hal f-pound
packages that fit into the pocket. At the same time
they save forty per cent in tin tonnage . What isequally important these packages are sold to the men
at 24 cents each . We also produce in our factoriesin France packages
, or pounds of
stick candy‘
and lemon drops a month . Formerly itwas packed in circular tins and cost 35 cents ; in the
flat cardboard boxes i t sells for 1 2 cents . MajorGoldstein is not particularly popular with the Amer
ican candy manu facturer but he i s ace high with the
soldiers over there .By these master strokes Major Goldstein came to
be regarded as a sort of Lloyd George o f army production .
“Let Goldstein do it,” became the maxim .
S . O . S .
after he got the order . By a mechanical process thatrivals the coff ee-roasting agency for simplicity andcleanliness he i s turning out a mill ion and a hal f
pounds o f macaroni a month . He is the Macaroni
Man .
Sum up the Goldstein a rmy achievement and youfind that he Operates exactly seventy factories largeand small that did not exist six months ago . With
hard bread,macaroni , coffee , and candy he i s saving
the tonnage o f eight large vessels a month . He hasa Brigadier ’ s sphere and authority. It i s typical of
the man that he should instal l a standardised factory
control and operation very much like the system o f
salesmanship and store arrangement in e ff ect i n a
well-known chain of retai l cigar stores in the United
States and which enables a man to go from a New
York branch to one in San Francisco and begin sell
ing goods without delay. In the same way MajorGoldstein i s training factory managers and foremen
so that they can change from one American establish
ment to another and take hold at once .Animating all these army factories is a spiri t o f
loyalty and a determination to win with coffee roaster
as with gun that finds expression in the astoundingresults that I have enumerated . They are inspired
by the example of thi s sel f-made soldier— a type of the
Ameri can by adoption who represents a patriotismbehind the l ines and elsewhere that i s kin to the dash
and gallantry of the fighting troops . There was scant
aid or com fort for the German in the revelation o f
what the Goldsteins of the American army did .
VI— The Cities of S upp ly
HE manu factured output, imposing as it ap
pears,i s a mere trifle in the vast sum o f sup
plies that we need for our army in France .
The great bulk of i t must be brought from America .
How do we keep the larder filled ! The answer brings
us to another and all-important l ink in the chain o f
army supply and to the door o f a vital branch o f the
American Business o f War.To see how it is done we must go back to General
Rogers’ establ ishment at Tours. In that eight-foot
blueprint chart of organisation that hangs on hi s wall
the Division of Supplies has the place o f honour inthe centre . Technically known as “Estimate
,Care
and Distribution ,” i t keeps its finger on the state o f
food supply overseas and i ts renewal . In charge i s
Colonel C . B . Crusan , whose job i s to se e that the
Quartermaster’s Shelves are always stocked .
The backbone of the whole system is the Automatic Supply by which con fusion
,hardship and short
age of food and supplies are avoided . It means, as
I explained in a previous chapter,the monthly upkeep
of the ninety days o f reserve stock— forty-five days
at the Base Depots,thi rty at the Intermediate and
fi fteen at the Advance— which i s kept in France for
all troops Shipped from the United States. Thi s
I45
S . O . S .
monthly replacement must o f course be mod ified tomeet expansion or emergency. The Automatic Supply also applies to forage
,clothing
,animal-drawn ve
hieles and all other supplies that come under the supervi sion of the Quartermaster Corps. Hence ColonelCrusan
’
s two principal labours are : first,to find out
just how many mouths— men and beast— we have to
feed and what we have on hand to feed them with ;second
, to allot the Quartermaster’ s tonnage so that
all needs and deficiencies will be supplied .
He i s able to keep a dai ly check on supplies by a
system of Intelligence which i s so complete and comprehensive that every morning there i s laid on hi s
desk and on the desk of the Chief Quartermaster,a
chart which shows the exact amount of ration com
ponents on hand in terms o f days at the twenty hugemain Supply Depots in France . This Dai ly Supply
State, as it i s technically called , i s one o f the manyremarkable exhibits o f centralised supply control that
provide the un failing antidote against hardship and
hunger. The in formation is sent in by telegraph be
tween 8 o’clock and midnight every night by StatisticalOfficers stationed at the Supply Depots . It arrivesduring the early hours
,is summarised , and set down
on individual cards . There is a card for each component . The master chart is made up from these cardsand is ready by the time General Rogers and his as
sistants are at thei r desks in the morning. At a glancethey know precisely what the food situation is .The Daily Chart of Ration Components and For
age on Hand— the Daily Supply State— i s so concrete
S . O . S .
number of rations i s then divided by the FeedingStrength in France
,and the result i s the day’ s sup
ply for all these troops .’
This Feeding Strength is
made up at regular intervals by the Adjutant Gen
eral . It i s the sum total of every mouth that we
must feed overseas . It does not matter whether it i s
the mouth o f a General or a teamster . All mouths
look alike when it comes to making up this great l isto f human maws which must be fi lled three times a
The Dai ly Chart enables the Chie f Quartermaster
to know i f he has a surplus or a shortage of a rationcomponent . I f he has a two hundred days’ supply of
dry beans and only sixty days’ supply of salt he evens
up these two items in hi s next tonnage allocation by
ordering more salt . Now we come to another important function . A S I have hitherto explained
,the ton
nage for France i s allocated every month . There i s
only a certain amount of tonnage which must be usedto the best possible advantage . The Chief Quarter
master i s allotted hi s share . It is up to him in turn
to allocate his allocation . Here is where the Daily
Chart comes in . From it he can see just what to req
uisition . I f he has the hypothetical two hundred days’
supply o f dry beans on hand i t means that he has a
big surplus over requirements . He can cut down his
requisition for beans and build up hi s requi sition for
salt. This i s a modification o f the Automatic Supply.
Thus,wherever you touch it tonnage allocation be
comes a matter of balancing and evening up .
Once that he knows what quantities to requisition
THE CITIES OF SUPPLY 149
he prepares hi s Priori ty Cable to the Acting Quar
termaster General at Washington . His items come
in the order of their urgency. First Urgency is al
ways Rations ; second is Forage ; third i s Clothing ;fourth
,Gasoline ; fi fth Equipage , which i s tentage ,
cooking and table utensi l s and field kitchens ; M iscel
laneous, which are tools, nai ls and kindred art icles ;and finally Animal-Drawn Vehicles .With the Quartermaster as with every other Serv
ice there are Exception Requi sitions which are sep
arate from the Automatic Supply or even the modifi
cations o f the Automatic Supply. These are the unex
pected demands that are constantly cropping up . They
may be for special tools , a particular kind of foodfor convalescents
,a special brand o f flour. These
are requi sitioned in special cables and usually marked“Expedite.”
Every item needed by the Quartermaster i s not
specified in hi s monthly cable . I f they were recorded
hi s cable would be as long as a serial story because
they number more than five thousand . At Washing
ton the standard requirements for every unit o f twenty
-five thousand men are on fi le and are shipped autom atically. The variations become the modificationsor the exceptional requirements . I t is interesting toadd that there i s a card in the Quartermaster ’ s Depart
ment at Tours for every one o f the five thousand
item s on his li st showing the exact quantity we have
on hand in France , when new supplies were ordered ,and when they are due.The Chie f Quartermaster really runs a Department
S . O . S .
Store, or rather a succession o f monster mai l and
telegraphic order houses. He is the great and glorified sutler . One o f his responsibi lities i s the mainte
nance at Tours of a sample room which includes a“sealed and approved” sample of the myriad items
that he handles . Side by S ide you can see tooth pasteand Service ribbons ; army ranges and field filtration
plants ; riding crop s and communion sets .The Chie f Quartermaster i s the biggest shipper in
the whole A .E.P. He monopolises rai lway tran s
port just as he uses up considerably more than hal fof all the available tonnage. This means that the
Chie f of the Supplies Divi sion must establish a very
intimate liai son with the Transportation Department.
Every day Colonel Crusan gets a detai led report by
telegraph from every Supply Depot giving the num
ber, freight , and destination of every subsistence carloaded and shipped . Here i s where we establish an
other contact with our old friend the Railway Trans
port Officer.An adequate stati stical system is as nece ssary to thesuccess ful conduct o f the Quartermaster Corps as lu
bricating oil i s to a machine. The whole structureo f ceaseless Operation depends upon systemati sed
knowledge o f what is going on . New Supply Depots
are be ing constantly set up and the army grows daily.
! ou are there fore not surprised to find at Tours aSchool for Statistical Officers which i s in charge of
the Chie f Statistician of the Quartermaster Corps,who happens to be Captain R . H . Hess. In civi l l i fe
he was a professor at the University o f Wisconsin.
S . O . S .
army overseas would have been equal to the combinedBritish and French forces in France . To maintain thisarmy at full strength from July Ist
,19 18 , to June
3oth , 19 19, would have required the annexation o f
a world of supplies without end or precedent .We will begin with subsistence. It would have
taken approximately pounds o f fresh
beef ; pounds of tinned bee f ;pounds o f potatoes ; pounds of coff ee,which wil l make gallons ;pounds o f jam ; pounds o f sugar ; 888,
pounds of flour ; pounds of ba
con ; and pounds of evaporated milk.
With clothing the figures are no less bewildering .
The army needs would have been pairs o f
breeches ; wool coats ; caps ; 18,Shoes ; pairs of stockings ;
000 pairs of rubber boots ; spiral puttees
or exactly miles of the yellow leg wrappers .
I might add for further edification that the amount
o f cloth for breeches and wool coats wi ll aggregate
yards.I f you want stil l another glimpse o f super quantityI have only to add that in the matter o f hay alone our
beasts would have eaten pounds . Inbales double compressed and placed end to end thishay would reach one and a hal f times round the earthat the equator. Stacked ten feet high these bales
would cover 460 acres . It i s enough hay to last one
horse years .So far we have dealt with supplies on paper. W e
THE CITIES OF SUPPLY
can now go into the mechanics of operation and follow the actual food from port to trench . We willbegin at the docks where the trains
,loaded direct
from the ships,are rushed to the Base Supply Depots ,
the first stage of our j ourney and which are usually
located from five to ten miles from the ports . Underideal conditions these establishments must maintain
forty-five days’ rations for the whole overseas forces .
They are all similar in scope and system . For the
sake of il lustration I will take one of the largest which
incarnates American hustle at its height . It i s at
St . Sulpice near Bordeaux.
A year ago the site was a serene stretch of farm
and vineyard ; to day it i s a City o f Warehouses that
throbs with incessant movement . Here as elsewherethe warehouses are arranged in the form o f a huge
ladder. Three warehouses, end on end , are the rungswhile the main lines o f rai lways are on the sides .
Connecting these main l ines are endless spurs which
enable the cars to be switched right up to the doorfor unloading and reloading. There are usually three
Grand Groups o f structures each divided into Sections
which contain six warehouses . Some o f these Groupscomprise fi fty or sixty buildings . We use a standard
warehouse fi fty feet wide and four hundred feet long.
Some are of fabricated steel and can be erected inten hours ; others have wooden supports with corru
gated iron sides and roofs . We must build and use
at the same time . Often a warehouse i s fil led withfood be fore it i s under roo f . These immense Depotsl iterally grow overnight .
154 S . O . S .
The specific Depot that we are visiting would have
had, when completed , nearly feet o f closed
storage and feet of open storage . Two~
thirds had been installed when I saw i t late last August. Ninety per cent o f the space i s used for Quar
termaster Stores . You can wander through acres
and acres of food . A S ingle unfloored warehouse contains pounds of flour. In a comparatively
small group of buildings I saw rations o f
milk ; rations of tobacco ; ra
tions of canned pork and beans ; rations of
sugar ; rations o f flour ; and
rations o f coff ee . This mass o f merchandise, whichmerely represented the foot-hills of our overseas range
o f subsistence, was all brought from the United
States , a fi tting tribute to the triumph of our sea
transport over the German submarine .The vastness o f these Depots i s such t hat an in
spection on foot or even in an automobile i s out of
the question . They are so criss-crossed with rails
that you must use a“Scooter,
” which is a motordriven hand-car fitted for standard—gauge tracks . Ittook me nearly hal f an hour to travel over this plantat passenger train speed . Every important official has
his own “Scooter” and you can see them scooting over
the place at all hours of the day and night .Although millions of rations pour in and pass out
every day there i s such a perfect system o f control
that every case and sack is accounted for. Even the
broken packages are carefully assembled and repacked.
They are eternally under a sleepless scrutiny that lets
S . O . S .
in the plant and which i s the sum of these Warehouse Cards . From it the Statistica l Officer takes the
totals which he telegraphs to the Chief Quartermasterat Tours every night and which go to make up theDai ly Chart o f Ration Components that General Rog
ers finds on hi s desk every morning.
At a Base Supply Depot as many as four hundredcars come and go every twenty-four hours. How
are they handled ! In a tiny office in the midst of
those seething acres— “our l ittle hut on the hump ,
”
as i t i s called , for the gravity hump o f the rai lway
classification yard is nearby— sits the Co-ordinating
Ofl‘icer who runs the whole traffic show . His j ob i s
to co-ordinate orders, cars and shipments and, to
quote one of them ,
“ i t i s som e co-ordinating.
”
It would take a book to give a complete record of
what these do . Briefly the system is this :
when a train arrives from a port an Assistant C0
ordinating Officer chalks on each car the number of
the warehouse to which i t must go . This i s called“spotting” a car. I f i t i s flour it goes to a flour ware
house ; canned goods to a grocery warehouse , and
so on. He has in hand a l ist o f available structures.
Every eff ort is bent to “ spot” cars at night and atnoon whi le the labourers are eating or sleeping so as
to avoid pulling cars in or out whi le others are beingloaded or unloaded . A fter the train i s marked it i s
broken up and switched to the warehouses for un
loading. This completes the work on incoming trains.
For outgoing trains the shipping order first goes
to the Co-ordinating Off icer who computes the number
THE CITIES OF SUPPLY 157
of cars requi red . These cars are then spotted for
the warehouses from which the supplies are to besecured . An “Order to load” autom atically goes to
the Storekeepers who not only load but attach to
each car the United States Army label which gives,in English and French , the car number, mark, destina
tion,date of shipment, weight, contents , consignor,
consignee and the signature of the person who loads
and seals the car. I t i s now up to the Rai lway Transport Officer to assemble these cars and send them on
thei r way. A so-called convoy,that i s an enlisted
man , i s sent with each train-load of supplies as guard .
He i s required to report its arrival at destination by
wire.The rai lway yards that are part of thi s establish
ment include a cold storage plant which wi ll have acapacity o f tons o f bee f a day ; a waterworkssystem ; coal yard ; ash dump , and completely equipped
locomotive shops . Practically every scrap of mate
rial employed came across three thousand miles of
submarine-infested seas. I ci te these facts merely
to Show the immense amount of construction that
attaches to the installation o f these Depots alone .Prodigies of labour are performed every day at this
and other Depots and they are merely part of the rou
tine. Upon one occasion an order came in for a
hurry-up shipment of flour for the French army. Itwas at the close of a boiling day in August and the
negro labourers— those smiling darkeys from the cot
ton plantations of the South— were “all in . The
flour had to be loaded and shipped at once. The
1 58 S . O . S .
Director o f LabOur assembled hi s men ( i t was justa fter supper ) , told them of the emergency, and cal ledfor volunteers . Every man responded . In exactlyfif ty
-five minutes those black heroes had loaded 700,
000 pounds of flour in sacks , and ten minutes later
the special train was on its way. Such i s the spiri t of
the
At another Base Supply Depot— Montoi r, near St .
Nazai re— bigger in area and action than the one Ihave just described
,the proj ect called for two hun
dred standard warehouses or square feeto f covered storage and square feet of
closed . More than hal f were up and fi lled when I
was there while new buildings were going up at therate of one a day. Two hundred mi les o f rai lway
already linked up this C i ty o f Supply, the Mayor o fwhich was Colonel Alexander E . Williams, Depot
Quartermaster,a famous football star in his day at
West Point and who bucks the line of suppl ies with
the same force and success as he did on the grid-i ron .
While making a tour o f inspection with him I sawGerman prisoners , American-captured , for the first
time in this war. I asked one o f them what he thought
of America ’ s war participation as shown by the vast
community o f supplies of which he was an unwilling
member and he replied ( as most o f them replied wher
ever I found them within our lines ) :“We had no
idea that America was doing SO much . Our officerstold us that there were only a few o f your soldiers
in France .” Here is a significant revelation of Ger
man method s . The great American off ensive launched
S . O . S .
Once more you have the bustl ing spectacle of im
mense rehandling,storing
,reloading and shipment of
bulk stores— al l under that sam e admirable control
that records everything and loses nothing. The Depo t
Quartermaster,Colonel O . G . Collins , i s the centre of
what seems to be an interminable eff ort . Yet i t i s athis fingers’ ends all the time . The plan of Depot
Standardisation put into eff ect by General Rogers last
Septembe r has stabili se d the whole storage process .
There 18 only space le ft for me to enlarge upon twoof the many features which make thi s Depot unique
in the whole story o f army supply. The first i s the
system o f ice making and cold storage that we have
set up in the midst o f those one-t ime fields. When Itell you that this factory has a daily ice making capac
i ty of 500 tons ( it i s the largest ice plant under. one
roo f in the world ) and that its five cold storage rooms
hold tons o f bee f,you get some idea of what
one branch of the Quartermaster Corps here repre
sen ts . Figuring on a basi s of a pound o f meat per
person one storage room alone would supply the c ityof Chicago for a whole day, while the total capacityo f the five storage rooms would provide meat for thecombined populations o f New York , Chicago , Philadelphia
,St . Louis , Detroit, Boston and Cleveland for
the same period . The cooling coils for the expansionof ammonia lai d end to end would reach from New
York to Philadelphia . This establishment built bythe army for the army
,and constructed in less than
five months, employs six hundred men day and night .
Every twenty-four hours one hundred and twenty cars
THE CITIES OF SUPPLY 16 1
are handled at its platforms. From tiled floor to
smoke-stack al l the material u sed was transported
from America.
The second outstanding feature i s the remarkable
system o f Car Control . At thi s Depot more freight
cars are handled than at any other. Seventeen en
gines are required for switching work alone . In
August thi rteen thousand cars came and went and
the number increases each month . In the early days
it was comparatively easy for the Depot Quarter
master to keep track o f traffic . He could walk over
the yards and see everything with his own eyes. When
those tens o f cars expanded into hundreds and the
project annexed square mi les thi s was a physical im
possibi lity. I t i s v ital ly necessary for him to know
the Car and Labour situation every hour. He faced
a serious problem .
Colonel Collins met thi s emergency by dev i singwhat i s known as the Location and Distributi on Board .
At first glance you think that it i s one of those huge
boards covered with coloured pegs that the militarystrategists use to block out war gam es. As a mattero f fact i t is a large board which i s an exact plan inwood o f the Quartermaster’ s Depot showing ware
houses, open storage space , ice plant and the rai lroadspurs . The Subsistence warehouses are in red , Cloth
ing in blue , Miscellaneous in green , Forage in yellow,
and Animal Drawn Transportation in brown . In
front of every miniature warehouse i s a successi on
of hole s for the insertion of pegs. These pegs represent cars and are stuck in or rem oved as the cars are
S . O . S .
loaded, unloaded or sent away. A black peg repre
sents a car to be unloaded , a white peg i s an empty
car ; a red peg a car to be switched ; a combinationgreen and black peg i s a car in process of loading ; a
green peg i s a car ready for shipment . The Labour
units whose capacity i s three cars eve ry four hours ,are indicated by steel nai ls that fit the holes . Hereare the pawns and the board for the al l-important
game of car location and labour dist ribution . How
i s i t played !Across from the Board sits the Traffic Officer who
gets constant telephone report s of the Spotting” and
location o f cars and the progress o f work . He com
municate s these facts to three men whose sole task is
to keep pegs and nai ls properly placed . The Board
i s reset every hour. Colonel Collins’ s office adjoins
the bui lding in which it i s located and he can step
in every few minutes and see at a glance just whatthe situation is . I f traffic i s booming he stands by
the Board all day. I f the Board shows a string o f
black pegs with only one nai l alongside i t means that
there i s insufficient labour there. He at once looksfor a predominance of labour elsewhere and orders a
readjustment . Hence the Board enables work toprogress with uni formity. Likewise i t indicates the
improper location of cars and thus prevents congestion . The whole obj ective in any Supply Depot i s to
keep cars moving. Every minute that a car standsidle its tonnage i s lost to the army. Once congestionbegins i t i s likely to become cumulative . The Board
p rov ides insurance against thi s contingency.
164 S . O . S .
The Divi sional Pack Train there fore hauls every ra
tion component from pepper to fresh bee f for
men . These trains go up every day.
The Advance Depot warehouse must necessari ly
be a glorified grocery shop . I t carri es an average o f
Balanced Rations which flow f rom the load
ing plat forms on gravity rol lers into the waiting cars
and are checked up by French gi rl s who relieve able
bodied men for other tasks . Every unit , whether Ma
chine Gun Battalion or Division , has its goods marked
in its name. The car, however, i s consigned to the
Railhead where the Rai lhead Oflicer, who has a lisf
of al l the organisations he se rves , does the distributing. Despite the ceaseless ebb and flow o f supplies
the Depot Quartermaster at an Advance Depot keeps
a daily check on stock on hand ; cars received, un
loaded and sent on ; food , fuel , forage and clothes
shipped , and the state of labour.But units are constantly moving ; disease , accidents
or casualties thin ranks ; replacements of men are con
tinually coming up . How can the Depot Quartermaster adapt his dai ly shipments to these constan t
changes ! Once more you touch an interlocking System o f Daily Intelligence that chronicles change and
swi ftly adapts supplies to needs. It brings us for
the first time to the threshold of one o f the most useful and important individuals in the whole-the Regulating Officer: In the Bri tish Army he
merely regulates the Divisional Trains at the Triage,as the Regulating Station i s called in French . With
us he not only does this but i s the Traffic and Supply
THE CITIES OF SUPPLY 165
Boss in hi s part of the Advance Section and holds
down a job of many-sided responsibi lities.Let u s tarry for a while wi th the Senior Regulating
Oflicer of the Colonel M . R . Hilgard , a mas
ter manipulator o f transpo rtation and a sure enoughlive wire . “Be Brie f and Be Quick” i s his motto ;there are no chai rs in hi s office which occupies part
o f a li ttle frame building near a rai lway station some
where in Northern France . A year ago this parti cular
spot drowsed along with routine traflic ; to— day it i sa maze o f rai ls that bustl e with animation . Three
thousand cars have found trackage there at one time.This Regulating Station i s the neck o f the whole
American Supply Bottle . Choke i t up and the floodo f food stops and the fighting man goe s hungry.
The army accepts no excuses . Supplies must move.This i s why you find a man of the Hilgard calibre in
charge . He is at his desk from early morning unti l
midnight and sometimes longer. When he goes to
bed ( he lives within a stone’
s throw) there i s a telephone alongside . The traffic Manager o f the Union
Pacific system has never faced problems more v italor complicated than the anxieties that press down on
him every hour o f the twenty-four. He only knowsone law , which is Troops must be fed .
” Once when
there was a congestion o f traflic for a few hours he
commandeered two hundred motor trucks from everywhere and everybody and kept the supp l ies moving.
To Colonel Hilgard— as to any other Regulating
Off icer— come the Daily Requisitions for food at the
front . Every D ivi sion has a code name. Let us
166 S . O. S .
say that i t i s Isabel . I f Isabe l i s at ful l feedingstrength the Daily Requisition for her would simply
read : “Isabel The Depot Quartermaster has
the l i st of Divi sional requirements on fi le and fi ll s
them automatically. I f Isabel has been in action and
has had casualties the Daily Wire would read :
Isabel which means that thi s unit has
lost men . I f Isabel has gone back to a restcamp at ful l strength the message would say :
“Isabel
has moved to Blank— No change .” I have used the
simplest and most elemental i llustrations. Sometimes
the units are indicated by numbers .At this point you will ask :
“Who makes up these
Feeding Strengths ! ” This i s an easy matter.
Every Division has a D ivisional Quartermaster to
whom each unit in that Division ( and they are som etimes scattered ) report s its daily strength . These
Divi sional Quartermasters report to the Corps to
which they are attached and the Corps in turn through
its G1 or Procurement Section,reports to the G4 o f
the Army in the field o f which it i s a part . The G4,
which i s the Great Provider,renders the Consolidated
Feeding Strength to the Regulating Officer. Hence
Colonel Hilgard knows every day how many mouths
must be fed . He orders the Depot Quartermaster of
the Advance Depot nearest to him ( in thi s case they
happen to be located S ide by side) to ship . The loaded
cars are turned over to the Regulating Officer who
hands the Railway Transport Officer the l ist of unitsfor whom they are intended . The trains are made
up and sent off like clockwork to the Railheads.The
S . O . S .
When you reach the Rai lhead you are in the Zone
of the Armies. You have gone as far as the standard
gauge railroad dares to go . You are up where men
wear steel helmets and are required to keep thei r gas
masks accessible . There i s the usual insurance
against em ergency for every Railhead carries th ree
days’ supplies in reserve and also a stock of under and
outer clothing for five thousand men to renew the
wear and tear of actual fighting and gas casualties .
The moment a man is gassed his clothing i s removed
and destroyed . The underclothing i s for use at the
Bathing and Deverm inising establishments . Just as
soon as men come out o f the trenches they are re
quired to bathe . Thei r clothes are fumigated- the
cooties” are no respecters o f persons— and their
underwear sent back to a Salvage Depot .From Railhead the supplies are Shipped by motor
trucks or light rai lways to the Refill ing Point which
i s the last food frontier. The boom of guns is nowheard and the nights are o ften made hideous by ai rraiders . More than one Refilling Point has lost its
entire stock in trade by Shel l explosion . Work never
ceases for most o f the road traffic up here must beunder the friendly cover o f night . Although exposed
to all these hazards the Refi lling Point maintains an
adequate system o f office records and a scrutiny whichincludes an inspection o f the fresh beef that comes
in every day.
There are no frills in thi s much-menaced ArmyRetai l Store . Its customers are hungry soldiers
whose minds are mainly on two things : food and
THE CITIES OF SUPPLY 169
fighting. They brook no delay. Every morning
Non-commissioned officers arrive with Ration Re
turns made out by the Subsistence officers of thei r
units and which are the orders for the next day ’ s supplies. These supplies are loaded on l ight rai lways i f
the country i s not too much’
exposed to shell-fire , or
on three-ton motor t rucks . Where food i s furnished
to men actually engaged in combat it i s conveyed to
them in that ancient army standby, the mule-drawn
wagon . These vehicles delive r their freight to the
Supply or Mess Sergeants at the “dumps” i n the
field , who hand them over to the cooks .Even wi thin S ight o f No Man ’ s Land there i s the
inevi table precaution against hunger and hardship
which marks the whole American Supply Service . It
i s embodied in the Rese rve Ration o f canned meat ,hard bread
,essence of coff ee
,sugar and chocolate ,
packed in gas-proo f tin containers and which are kept
constantly in the trenches . They are only consumed
in a grave emergency such as a break-down in foodsupply in the rear and by order o f the Commanding
Officer. These containers hold twenty-five rationseach and are so hermetically sealed that I have seen
them floating around in water. They are the prope rty of the trenches and must not be removed .
At the Refill ing Point you encounter a striking i llus
tration o f American Supply resource . Wherever a
considerable body o f our t r oops i s stationed you finda Sales and Commissary Store where the men can
buy li ttle luxuries such as candy,too th brushes and
paste , Shaving sticks, cigars and razor blades at cost .
S . O . S .
When men are in the trenches or in the lines immediately behind, they can not go to these Stores. In
order to supply their wants the S tore goes to them
in the Shape o f a Travelling Commissary which i s
nothing more or less than an old-time pedlar ’ s outfit
inhabiting a five-ton motor truck . At dawn this shop
on wheels stocks up its shelves and chugs down the
road often under shell-fire and does business not only
within sound o f the guns but frequently with in gun
shot. It represents the final word in army con
venience .
! ou have now followed the doughboys’ food from
ship to stomach . The only American soldier in France
who went un fed was a dead one .
172 S . O . S .
Transport history in the war activiti es of the two
Engli sh-speaking nations .When Bri tain leaped to arms almost overnight shehad no regular army motor units o f consequence .The War Office depended for the provision o f motor
transport in the event o f the mobilisation o f an Expeditionary Force on a certain number o f subsidised
trucks already in use in civi l work and on civi lian
chauffeurs and drivers . Hence,when the Empire
rushed to the relie f o f Belgium it only had thi s more
or less makeshi ft equipment . It started in to buy
trucks both in the United States and at home and the
result was an infinite vari ety o f typ es and make .
Here began the outstanding evi l i n army motor main
tenance,which was— and remains— the need o f tens
of thousands o f di ff erent kinds o f spare parts and
accessories for the upkeep o f thi s Congress of Vehi
cles . Standardisation,which means interchangeable
parts,was out o f the question .
Practically the same thing happened when America
came in .
” Despite three years of warning and with
the exception o f the experience that we gained in
Mexico and during mobilisation on the border, our
army was unprepared with any sort of sufficient Motor
Transport . We had to comb out the avai lable sup
ply o f trucks and cars and the result was that the
Mechanical Transport equipment in France for twelve
months a fter we entered the confl ict represented
almost every known available product . When I tell
you that we are required to keep diff erent non
interchangeable spare parts in stock you get some
DETROIT IN FRANCE 173
idea of the price we pay for unreadiness in motorequipment . More than this , we must constantly main
tain kinds o f bolts , nuts and screws , which
means that the shelves o f our Spare pa rt store-rooms
carry a total o f separate items . With the ex
ception of the parts for the comparatively few Bri ti sh ,French and Italian cars that we use , al l thi s must
be brought from the United States .
It simply means that with Mechanical Transport,as with practically every other Se rvice of Supply, we
had to begin at the very beginning and bui ld from
the ground up . In the face o f these handicaps , and
every difficulty that lack o f standardisation impose s,our fighting subs istence forces , so fa r as the motor is
concerned,have been able to carry on from the start .
The same spi rit o f i ndomitable endeavour that planted
bridges , reared docks and made cit ies o f Supply grow
out o f the swamps,has found incarnation in the
American Motor World that has arisen overseas .
It not only operates and maintains over gaso
lene-driven vehicles but somewhere in that war-tom
land you can find a dynamic cross-section o f Detroit
which bui lds automobiles from raw material up to
the finished vehicle on wheel s ready for peaceful perform ance or combat work . The story o f the Motor
Transport Corps — the as it i s more com
mouly known— is one o f the impressive narratives ofAmerican war participation .
Let us go back a bit . When General Pershing
dashed into Mexico “to capture Villa dead or alive”
the biggest problem o f the moment was to supply him
S . O . S .
because his food had to be carried across many miles
of arid country. At that time the Chie f Quarter
master of the Southern Department, charged with the
task of feeding the Pershing Expedition , was our oldfriend Major General Harry L . Rogers , the present
Chief Quartermaster of the American ExpeditionaryForce and Quartermaster General to the whole Army.
He said to himsel f : “The only way to maintain food
communications in Mexico i s with motor-trucks .
But where were the trucks to come from !
Like England we had talked and written a great
deal about the value o f the motor-truck to the army
yet at that time there were less than a thousand in
the whole American military establishment and like
the army they were scattered throughout the Uni tedStates and the Philippines . When a certain American
Maj or General wanted a car for use on a long inspec
tion trip in Cali fornia all he could get was authorityto buy a “
flivver”! This happened on March 16th
less than three weeks be fore we entered the war.The trouble was that the old dyed-in-the-wool regu
lar officer confused Horse Transport with Mechanical
Transport,which are totally diff erent propositions .
With the horse and wagon only a fixed amount o f
work can be done each day. W i th a mechanically
driven vehicle there is no such restriction . Normallymotor equipment may be operated the greater part
of the twenty-four hours . It becomes merely a matter
o f care and upkeep .
In the vernacular of trade General Rogers — he was
then only a Colonel— “sold” the idea of Mechanical
176 S . O . S .
needed , but thanks to Vi lla we had the germ of a
service which now began to expand .
Among the veterans o f the Mexican campaign was
the then Major F. H . Pope— ( he is now Colonel )a young West Pointer , stocky of bui ld and determined
of purpose,who had studied motor transport in the
French Army Supply School in 19 15. He was in
charge o f one o f the largest truck trains that chugged
into Mexico with food and supplies for the Pershing
Expedition . Realising the need of a trained person
nel for the army, he started a School for Chauff eurs
at San Antonio where he was able to turn out a
truck driver in ten days in what was facetiously called
a “Get-trained-quick” course . Just as Pope was one
o f the pioneers in Texas so was he now a path-finder
in France . Around him was reared the structure of
our Motor Transport Serv ice abroad . This,however,
i s a later story.
The moment we went to war the Reserve Officersbegan to pour in . Every man who had ever sold an
automobi le , owned one,or wanted to own one , had
an ambition to get into the Motor Transport Serv ice.
Scores of these men at once became Chauff eurs-In
structors and were shunted off to the cantonments
where they started schools . The so-called Truck
Master, usually a sergeant who had served in Mexico,bui lt up the Motor organi sations in these camps.
Those seasoned three and five-ton trucks that hadtravelled axle-deep through the Mexican sands were
commandeered for work at home instead of being
used as the beginnings of the motor fleets in France.
COLONEL POPECOLONEL 11. A. HEGEM AN
LIEUT. COL . M . R . WAINER COLONEL H . C. SM ITHER
178 S . O . S .
mained without a definite head unti l September, 19 17 ,when the Commander-in-Chie f sent a memorandum to
General Rogers , just installed as Chief Quartermaster,directing that al l Motor Transport be placed under hi s
di rection . The Father o f Mechanical Transport tothe American Army thus became sponsor for its de
veIOpm ent in the World War and on a scale un
dreamed of when he first urged motori sation down
at Texas .Meanwhile Colonel F . H . Pop e had arrived in
France . General Rogers looked about for a tem
porary Head of the in fant service . His choice fell on
the stocky young officer who had sweated on thos e
early t ruck trains under the scorching Mexican sun.
Pope took hold at once,the scattered vehicles and
drivers were assembled under a centralised authori ty ;Motor Reception Parks were established at the Base
ports , and“M .T . came into being as a full-fledged
i f struggling organisation .
The handicaps which attended the launching of
every Serv ice o f Supply abroad took up their abode
with Motor Transport . There was the usual Short
age o f equipment and trained personnel . Colonel
Pope and his colleagues began to buy anything they
could get in Europe and especially in England , which
accounts for the fact that you o ften se e five-tonlorries sti ll bearing the W .D . and the familiar white
arrow that proclaim the British War Office origin ,manned by doughboys and carrying American supplies .
This buying in Britain did three things . It provided
immediate equipment, saved tonnage, and minimised
DETROIT IN FRANCE 179
the spare part problem . Profiting by thi s experi ence
we are now using Italian cars in Italy. It pays to
use the car of the country because equipment can be
renewed without delay.
As soon as our motor engine was cranked up in
France the difference between operation there and in
Mexico— the only other place where American equip
ment had seen active se rvice— be came apparent . In
Villa’ s country there was a small volume o f business
and a long haul with no fuel or repai r stations . In
France it was just the reverse . The bulk of carry
ing was tremendous , the distances were short , and by
agreement with the Briti sh and French Motor Services
our trucks and cars could obtain fuel and repairs prae
tical ly every ten or twenty miles i f necessary. This
co operative eff ort has been invaluable , especially in
the pioneer days when our Service was in the building.
For a considerable pe riod Motor Transport re
mained under the control o f the Chie f Quartermaster.
It grew so fast , however , that it was made a separateServ ice with a Director in Charge and became part o f
the Service o f Uti liti es,which was subsequently ex
panded into the present Services of Supply. Thi s
means that the Capital of our Motor Empire abroad
i s in that histori c little city of Tours,the nerve centre
of Supply and Transport for the whole A .E .F. In
a reorganisation growing out of a swi ft expansionBrigadier General M . L . Walker
,a far-visioned engi
neer of ripe army experience,became Director of what
i s now officially known as the Motor Transport Corps .Colonel Pope was installed as Deputy Director. From
S . O . S .
their offices radiates the control o f the American
Motor Machine across the sea.
I f you have read the preceding chapters in this book
you know that the management of American Busi
ness o f War is preci sely like that o f any big Corporation that i s scientifically and there fore efficiently con
ducted . Hence the Motor Transport Corps i s thor
oughly charted and diagrammed . The scope andfunction o f every branch from the immense Reception Parks at the ports which contain thousands of
vehicles, down to a lonely garage on the highway incharge o f one man , are on paper. Behind the Director
hangs a huge map o f the roads o f France showing
the truck routes from sea to front in red ; with Recep'
tion and Service Parks in blue ; with A .E.P. gasolene
stations indicated by white flags and French by
yellow .
The whole M .T .C. naturally falls into two sep
arate sections : one which operates in the domain of theServices o f Supply behind the lines ; the other which
is part o f the Combat Armies in the field . By fol
lowing the equipment from the time it arrives in
France until i t del ivers men,food and ammunition at
the firing line you can run the whole range and see
precisely how the scheme operates .Looking at the general plan o f organisation in the
S OS . first you find that the Director of the MotorTransport Corps sits as President o f the concern ,
while the Deputy Director is Vice President and General Manager. The six principal Divisions are : Ad
mini stration,which deals with oflice management, per
S . O . S .
Trucks that must carry men and supplies across the
ferti le fields o f France.
Washington , which i s the Procurement Centre, must
know just what equipment to ship abroad . France
there fore periodically prepares the Master Chart of
Motor Requirements. Its duplicate hangs at Tours .
When you see these immense Sheets— they are six
feet high— you begin to real ise just what it means
to keep our Motor Empire going. The Truck Sheet
alone call s for 1 19 di fferent kinds o f trucks, tenders ,trailers
,carts and ambulances . This immense variety
naturally results from the fact that every Serv ice in
France draws its equipment from the
There must be special trucks and trailers for the Ai r
Service ; huge steel-wheeled carriers for Forestry
Service ; portable auto rock crushers ; t rucks for tar
distributing ; trai lers for heating oil and water ; trucks
for balloon winches ; trai lers with portable cranes ;gasolene tank trucks, kitchen trai l-mobiles ; machine
gun cars ; dental trucks which are travelling dental
laboratories with every fixture of a well-equipped den
tist office in New York or Philadelphia ; ammunition
trucks ; radio trucks on which the field wireless out
fits are mounted ; fire apparatus trucks , because every
Base and Supply Depot has its completely equipped
motorised Fire Department ; mobile machine shops ;
and photographic trai lers on which the Ai r S ervice
bui lds i ts i tinerant studios. I could continue the list
for a good while . Practically every Service in
France has some special kind of motor equipment
DETROIT IN FRANCE 183
which must be described down to the last screw in a
specification which goes to Washington .
All motor equipment for France must be ordered
not less than three and usually four months ahead ;first be cause i t takes time for manufacture, and sec
ond because o f the delays and hazards o f sea trans
port . This means that the Demands up to January
Ist,19 19, are al ready long on fi le in the office of the
Acting Quarte rmaster General in Washington and the
orders are being fi l led in scores of motor plants from
Detroit south .
These Motor Transport arm y requirements from
motor cycles up to Specially constructed five-ton trucksare based on army need s as shown by organisations
in France , by advance notice o f troop sailings,and
wear and tear on equipment in use and the necessityo f keeping reserv e stocks. With motor equipment
as with food and all other supplies,there must be a
large available surplus to meet losses due to enemy
action , accidents or the terrific and incessant usage.A chart , which i s a marvel o f detai l , sets forth the
preci se situation in France . The equipment in use or
in Reception and Reserve Parks i s in black,while the
needs o f the A .E .F. are indicated in red . This i sthe so-called Status o f Motor Vehicles in France.Motor Transport gets an al lotment o f tonnage from
the United States every month just like the Quarter
master Corps or the Air Service . I f thi s allotment
i s for tons the Procurement D ivi sion must
make up its own Priori ty Schedule which indicates
whether trucks or passenger cars have the bulk of the
S . O . S .
space . These requirements are reduced to weight andcubic tons and then transmitted to the G1 Section of
the General Staff which forwards them to Washing
ton . In the Acting Quartermaster General ’ s office in
Washingt on i s a Motor Transport Bureau which
places contracts with the manu facturers.As soon as a truck or car reaches a port in France
it i s caught up in a control which keeps a continuous
check on i t during the whole period of service and
unti l i t goe s into the scrap-heap . Even then the ma
terial i s salvaged and becomes part o f the recorded
structure o f a new vehicle or a retrieved part . At
each port that we use you find a SO-called Motor Re
ception Park , which means precisely what the name
implies . Here you find every kind o f mechanical
transport . Each Park has a complete organisation in
charge o f the Commanding Officer who has the usual
Administrative and Service Divisions under him .
Administration deals with office management,person
nel , records , barracks for the hundreds o f casuals who
come in constantly from America . In the Serv ice
Branch you find inspection,park problems, supplies,
convoying,maintenance and repai r. In other words,
each o f these Parks— and the same thing obtains inall the other kinds o f Parks which you wil l find as
you go up the l ine— i s a completely equipped sel f-con
tained Serv ice,able to set up , repai r and maintain any
kind of motor transport . Here i s where the value of
a standardised system comes in .
Motor Transport arrives in France in two ways
One portion i s shipped on i t s own wheels, which
S . O . S .
day ; when the order comes to move i t can be startedoff without a moment ’ s delay.
Most of these Reception Parks , l ike our Supply
Cities, have risen overnight. One week a stretch of
flats or swamp off ends the eye ; the next it i s covered
wi th acres of trucks and cars whose freshly paintedbodies gleam in the sunlight . Office bui ldings
,bar
racks and kitchens have also sprung up like magic .I t i s all part of the many-sided miracle of America
in France. These Parks are usually in charge o f Reserve Officers who have le ft motor factories or sales
rooms to do thei r bit in the army. Typical of these
men i s the Commanding Officer at the largest Base
Park— at St . Nazaire — who is Lieut .-Col . Will H .
Brown , one o f the founders o f a mighty automobile
insti tution in the Middle West ; who served a term
as State Senator in Indiana and who dropped everything to go to France at the outbreak o f war.
Throughout the whole you find thi s cal ibre
o f man who has met the emergency with the same
courage and resource with which a rmed attack i s faced
at the front .Here is a case in point : Last winter when the Sec
ond Reception Park was in process of organisation a
hurry-up requisition came from our li ttle a rmy up in
storm-ridden Northern France . It read : “Send two
t ruck trains at once .” In charge of this Park was
Major C . M . Elwell , a rangy, sinewy Middle West
erner who had been a prize automobile salesman . Hehad the chasses but no bodies . He called hi s small
force together and said : “The army must have those
DETROIT IN FRANCE 187
trucks . We have no bodies . There fore we mustbuild them .
” Day and night hi s men,who included
collegians fresh from thei r studies,l iteral ly worked
like beavers. Fortunately there were three carpenters
among them . They improvi sed hay-wagon bodies
and in less than a week forty truck s were on the wayto the front.As soon as a vehicle arrives at the Recep tion Park
it receives its first dose o f routine. Like a convict
and no galley slave eve r worked harder than our
Motor Transport in France— it gets a number and
hence forth it i s known only by that numeral , which i s
the so-called “U.S . Number. This rule applies to
the Commander-in-Chie f ’ s l imousine with the Same
force as to a “flivver.
” The numbering system is characteristic o f the Serv ice . The first numeral always
indicates the Type o f Car. All our motor vehicles
are classified according to type . Passenger cars , re
gardless o f size or body,are Type 1 ; l ight delivery
trucks of one-ton or less are Type 2 ; three and fourton trucks are Type 4 ; five-ton trucks and over areType 5 ; motor cycles with or without S ide-cars areType 6 ; caterpi llars which haul the heavy guns areType 9 ; even the kitchen trailers have a designationwhich is Type 10.
The United State s numbers are arranged so as toindicate the type . For example
,the official registra
tion number of a passenger car will always begin with1 the United States number of a five-ton truck wouldbegin with 5 and so on . Thus you find that the firstregistered passenger car in the A .E.F. i s 1 1 , while the
188 S . O . S .
first registered five-ton truck i s 51 . I f you should see
a truck on the road bearing the United States number
51 2 5 you wil l at once know that it i s a five-ton truck .
Blocks o f registration numbers are periodical ly for
warded by the Di rector of the to the Recep
tion Park for issue to the incoming vehicles . This
registration i s made by a clerk who has a completely
equipped off i ce , including typewriter and card index,in the body o f a five-ton truck which i s located in
many instances out in the open ai r and in the midstof the Reception Park .
Immediately a fter regi stration,al l the equipment
that comes with the vehicle i s taken off and stored in
a reservoir of accessories . This procedure i s just theopposite o f the British method which assigns a driver,helper and all es sential tool s to a truck when it i s
forwarded to France . These two men and the initial
equipment remain with the vehicle unti l i t i s worn out
or destroyed , as they are put out o f commission . Our
personnel on the other hand i s ass1gned from the Pools
o f Casuals which are to be found at every Park .
Every truck has a Log Book which must be kept up
to , date by the drive r. I t there fore becomes thebiography of thi s particular piece o f equipment . The
ti tle of the volume i s the US . Number. I t i s a
complete record o f all transfers, repai rs, and supplies .
The tabulated in formation in these books i s o f great
value to the Statisticians of the Corps . In addition
it i s a form o f publici ty which prevents waste o f
gasolene and spare parts.The US . Num ber is only one detai l of the control
S . O . S .
the location o f what I thought was the hypothetical
number o f a five-ton truck . He wrote the number on
a Sheet o f paper, sent for a messenger and asked him
to get the record o f that number. In less than five
minutes the messenger returned with a typewritten
sheet which stated that the five-ton truck bearing this
actual number had arrived in France on June Ist at
Blank port ; that it had been assigned first to a field
bakery at X then to the Motor Corps at the In
term ediate Supply Depot ; later it was reassigned to
Y. Division , and at that particular moment was in
service in the Toul sector with the Z . Division.
Such is the check that is kept upon everything on
wheels that uses a gasolene engine in France . ! ou
can trace a motor-cycle , a runabout or a kitchen
trai ler with the sam e ease and accuracy.
This i s why the Director of Mechanical Transport
i s enabled to keep his finger constantly on the whole
overseas S i tuation. Every morning General Walker
finds on hi s desk the typewritten Daily Schedule of
Mechanical Transport which gives equipment arrival
at ports the day be fore ; the stocks at Parks ; the total
number of vehicles ordered for service at the front
and at the rear ; the state of spare parts and the state
of personnel . It i s j ust one of the many similar
charts i n use in the various Services of Supply that
express scientific business management at its best .
This is only poss ible because the first link in the chain
of Motor S upply was forged right at the Reception
DETROIT IN FRANCE 191
By thi s time you reali se that the Reception Park
is an important institution . I t not only receives,marks and concentrates equipment but by the nature
o f i ts locati on i s the great Centre of Assignment.When a Divi sion at the front , a Supply Depot, or a
Headquarters anywhere wants a truck or a passenger
car i t makes a requisiti on on the Director at Tours .He knows from hi s Daily Schedule and also from a
Daily Report of Unassigned Motor Vehicles at Bases
and Reserve Parks just what stock he has on hand .
This stock I might add i s known as a Liquid Inven
tory . Through the Assignment Bureau he ordersReception Park to send the equipment desired . Atthe same time the uni t to which i t i s assigned is in
formed . This enables consignor and consignee toget together and know where they are. There i s a
constant flow o f trucks and cars from this LiquidS upply. Hence its name .Wherever you turn in an examination of the Motor
Transport Corps you find some illuminating exampleof co-operation that wil l have its large lesson after
the war. At the Reception Parks, for instance, you
discover the so— called Pooling System— a distinctive
American contribution to war transport standardisation . I t grew out of the basic law o f operating effi
ciency in motor transport which i s that a vehicle must
be worked to capacity both as to time and load .
Every minute that the road wheels of a truck are idlei s a dead loss. Every pound under a capacity load i sl ikewise a dead loss . Certain fundamental operating
rules deduced from these ax ioms are the cardinal
192 S . O . S .
principles under which our whole Army Transport
Service works . They are
Fi rst : Avoid an empty haul . Return loads shouldbe provided for and vehicles should be parked so thatthe least possible time will be lost going to or comingfrom work
,and so that as small a distance as possible
will be travelled with no load .
Second : Load vehicles to capacity. Do not use afive-ton vehicle to carry a two-ton load . Use a vehicle o f appropriate tonnage .Third : Do not use two vehicles to do the work
that one vehicle can do within the required time limit.Work one vehicle ten hours rather than two vehiclesfive hours .Fourth : Reduce to a minimum the time required
in the loading and unloading operations and the extratime required for the necessary upkeep and supplyoperations to the vehicle .Fi fth : Keep the vehicle in constant mechanical
serviceability by constant inspect ion and care of themechanism .
As a result our trucks and cars are pooled wherever
pos sible , which means that at Base Ports, Supply Depots
,and with the armies in the field there i s always
a central reserve of equipment instantly avai lable . It
has eliminated the abuse o f property,useless wear and
tear, and enables all vehicles to be used to the fullestpossible extent. The case o f passenger cars will i llus
trate . With the exception of the highest ranking
officers no officer has his own car. All cars are in a
pool which i s Operated preci sely like a taxi-cab service
with the exception that there is no charge for riding
and the chauff eurs get no tips . When a car i s i ssued
194 S . O . S .
fi fty,i s requisit ioned the Commanding Cflicer at the
Reception Park which i s always at a Base Port in
forms the Supe rintendent o f the Army Transport Ser
v ice that a convoy i s available . Instantly freight is
assigned to i t . Meanwhile each truck i s manned and
equipped ; the cargo i s then put aboard , a so-called
Pi lot who knows al l the truck routes is placed in com
mand , the convoy gets a numbe r by which i t is known
unti l i t gets to its station , and the caravan moves off .
Wherever possible the freight is consigned to the unit
which i s receiving the train . I f thi s i s impossible it
goes to some intermediate point where the trucks are
again loaded for a second lap o f their carrying journey. No time i s lost because the Pilot wires ahead
and a second relay o f freight , with labour necessary
to load,i s ready when he arrives . Every night the
Convoy report s its whereabouts to Tours. Thi s i s
done to permit M .T. Headquarters to divert the train
i f necessary. So complete i s the Truck Convoy Sys
tem that there is a special book prepared for i ts
guidance . I t gives maps showing routes from the sea
to every point o f importance that we occupy in France ;i t shows the location o f gasolene and repair stations ;i t gives concrete di rections how to pack vehicles so as
to use every cubic Inch of space. More than once Ihave encountered these trains winding along the high
ways bearing thei r burden o f freight .Although its functions are many-sided the Recep
tion Park merely represents the first stage in the oversea s career of Mechanical Transport. Equipment i s
not only subj ect to a terrific wear and tear but also
DETRO IT IN FRANCE 195
to the hazards o f enemy action . It must be renewed
and sometimes rebuilt. Hence the Highways o f Supply and Combat are punctuated with a succession o f
Depots known as Service , Overhaul , and Reconstrue
tion Park . Each has its specific work ; together they
keep the Motor Machine fuelled and going.
A Service Park may be installed with combat
troops or behind the lines . In the field i t consi sts ofmobile workships which are motor hospitals on wheels
to which the lame,the halt and som etimes the decrepit
vehicles come under thei r own power for repai r.Often these Parks are set up in a wheat-field or along
side an orchard with little French children as intere sted spectators . Such stations maintain a wrecking
car and crew who bring in disabled and wrecked
vehicles and arrange for evacuating them to the Over
haul or Reconstruction Parks for overhaul i f necessary. In the Base and Intermediate Sections these
Service Parks are installed in permanent structures.
Whether mobile or immobile they carry a l imited
stock o f spare parts, tires, and in some instances maintain a limited Rep lacement S ection o f Motor Vehicles
in order to substitute when necessary a serviceable
motor vehicle for an unserv iceable vehicle when sentin for repai rs .The Overhaul Park
,which is usual ly housed in a
pe rmanent structure , serves two main purposes : i t repai rs and overhauls motor vehicles and parts that donot need rebuilding and also serves as Advance Supply
Depots for supplies,material
,parts and equipmen t.
Every piece of mechanical transport used by the
196 S . 01 S .
American Expeditionary Force must be overhauledperiod ically. It is done at the Overhaul Park .
At the Reconstruction Park you find the real casualti es of transport . Here is assembled the maimed and
battle-scarred equipmen t brought down by rai l for
renewal or rebuilding. ! ou see motor-cycles that
are merely twisted bundles o f steel ; passenger cars
riddled with holes ; trucks that are wire-gashed and
shrapnel-torn . Crimsoning these vehicles i s the good
red blood o f the American doughboys who stuck tosteering-wheel unti l death released thei r grip . All
the tragedy of war i s wri tten in these mute sym bols
o f service and sacrifice . The Reconstruction Park
i s a'
combination o f what the British call a Heavy
Repair Shop and a Salvage Station for vehicles andspare parts . The work done amounts to actual manu
facture and i t i s well worth seeing.
S . O . S .
motor transport repai r and spare part plant in France.It demanded a highly trained personnel
,an immense
amount o f specialised machinery and accessories, and
an experienced and resource ful Commanding Officer.This rare combination was achieved because the j obo f mobili sing men and machines was put up to the
then Maj or, and now Colonel , Harry A . Hegeman ,
one o f the pioneer motor enthusiasts in the army.
Curiously enough he was born at Sparta,W i sconsin .
I f ever a man was a Spartan it i s Hegeman . Big
of bone, t i reless o f energy, a born leader of men
and a glutton for work ( this i s why they cal l him“Bull” Hegeman in the army) , he was the ideal choice.
A Mechanical Engineer by profession , he went intothe army as Volunteer Officer in the war with Spain
and remained there . His service ranges from the
Philippines to Mexico . He had charge o f one of the
first motor truck trains which carried food and sup
plies for the Pershing Punitive Expedition that went
a fter Villa. He knew a good deal about motor trans
port ; now came the opportunity to capitalise his ex
perience , and he did i t in memorable fashion .
His first step was to buy the necessary machinery.
This meant a trip throughout Industrial America . In
purchasing his equipment he met scores of manufac
turers. They had hundreds o f artisans coming under
the dra ft . He said to them :“Save me your skilled
men,
” and they did . The result was the MechanicalRepai r Shop Unit that will be forever famous in the
annals o f the American Expeditionary Force. Thishand-pi cked organisation o f one hundred and eighty
THE MIRACLE MOTOR MAN 199
officers and four thousand men who represent exactly
one hundred and nineteen di fferent trades and occupa
tions has recorded a succession o f feats without parallel in military history.
With its arrival in France difficulties at once de
veloped . Although the organi sation brought hun
dreds o f carloads o f machinery, spare parts and tools,no site had been selected for its plant . Men and material were dumped out at the little town in the North
which i s the Headquarters of the Intermediate Sec
tion . At once the Unit displayed i ts amazing adapta
bility to circum stances . Instead o f waiting unti l a
site was found i t immediately establi shed itsel f i n anold French Cas erne ( a Barracks) where once Napoleon ’ s Legions had lived . In thi s dingy
,draughty
quadrangle including the stables, a Repai r Shop wasset up and in which efficient work was done .Meanwhile a factory site was located thirty miles
from town . Now began the dual l i fe o f the Unit .While one section carried on at the old French Bar
racks the other began to convert the thousand al lottedacres into a modern automobile factory . No army
labour was avai lable and these highly Skilled arti sans
who are supposed to have a temperament as arti stic
and sensitive as an opera singer, unloaded freight carsand per formed the most menial toi l . At the site hun
dreds saw considerable trench li fe but i t consi sted of
digging and levelling ground for roads and cement
foundation-post excavations. Frequently they workedin rivers of mud during the wet season and in fiercesun in the dry. Because Engineers were unavailable
S . O. S .
a detachment of these motor mechanics lai d fire milesof rai lway trackage, including ballasted road-beds ,switches and turn-outs. I t i s typical of the character
of the organisation that the foreman o f the Rai lway
Construction gang was a Chicago druggist who had
joined as office man !
To obtain material for concrete work and road
building it was necessary to dredge sand from the
bottom o f an adjacent river. I t was loaded on a canal
boat, drawn eight miles by mule power, unload ed byhand and trucked to its destination . Fi fty thousand
tons of crushed stone and rock obtained from French
quarri es were handled in the same way. Keep in
mind the fact that during all thi s construction workthe temporary shops at the old French Barracks thirty
miles away were turning out an enormous amount of
repai r and salvage work . Both proj ects were underColonel Hegeman
’
s personal supervi sion . Day and
night he dashed from one to the other in a highpowered automobi le— inspiring
,organising, planning.
Only a man of massive frame , i ron constitution and
indomitable will could have seen the j ob through inthe face of the handicaps that beset him and his l ittle
army of willing workers .In less than sixty days the first imm ense shop— a
fabricated steel structure made in the United Statesand shipped in sections for assembling— rose out o f
that erstwhile wheat-fie ld . Now began the process ion
o f long trains of trucks packed with machine shop
equipment,tools and accessories that found thei r
proper station at last . Before a shop was complete
S . O . S .
institution planned to repai r and renew motor equip
ment has be come a full-fledged manu facturing plant.Months be fore this Reconstruction Park, as i t is
technically known, was a going concern Colonel Hegeman and hi s Unit had become the Handy M en o f the
whole Intermediate Section . No matter what was
wanted the Hegeman outfit could provide i t. This
i s why I called him the Admirable Crichton of Me
chanical Transport . No sooner had he se t up shop
than he faced a shortage in raw material . A largequantity intended for him was caught up in the Service
o f Supply Pool and for the moment was unavailable .
A little thing like thi s did not disturb Hegeman . He
got in hi s car,Skirmished around the country and
bought up all kinds o f metal junk , including aban
doned trunnion bands o f big guns which he convertedinto dies
,gears and steering arms.
Once installed hi s factory became the repository of
requests for every conceivable kind o f article . Upon
one occasion the Signal Corps was in urgent need of
telegraph cross arms and appealed for relie f . Within
forty-eight hours eight thousand arms,converted out
o f undressed lumbe r, were on their way. A whole
fleet o f five-ton trucks was idle because certain steering arms
,unobtainable in France
,had not been shipped
from America . In five days Colonel Hegeman’
s fac
tory turned out five hundred which immediately t e
leased thi s number o f trucks for the front . Thesearms had to be made with dies and hammers praetically manufactured at the plant. A third demandwas for certain commutators which we
‘
re urgently re
THE MIRACLE MOTOR MAN 203
quired for ambulances . Five thousand were turnedout in lots of five hundred every three days and as a
result nearly a thousand ambulances were enabled to
be put into service at once. Still another achievementwas the design and construction o f a stock-room on
wheels for use in renewing motor equipment at the
front . An automobi le body designed o f wood and
metal and equipped wi th score s o f compartments to
hold Spare parts and even including a tiny cubby holeo f an office for the clerk i n charge , was mounted on afive-ton chassi s and has been o f great value. The
Tank Corps needed a training tank that would give
the student a reali stic idea o f tank riding and controlso the Hegeman Unit constructed one mounted onrollers that fi lls the bill . The Chie f Quartermaster
wanted the old-fashioned horse—d rawn kitchens im
proved . Colonel Hegem an’
s men equipped them with
truck wheels,springs and bal l-bearings which enabled
them to stand Shock and hard se rvice,thus making
them valuable field ass ets . To turn from serious war
needs to lighter demands let me round out thi s cata
logue o f emergencies met by saying that when no bas eball Shoes were avai lable for the S ix first-class teamsin the organisation thi s astounding institution made
up a hundred pairs which have proved most service
able. You are not astonished when I say that at thetime I write the Reconstruction Park Nine holds the
pennant . This Unit does all things well .Incredible as i t may seem , all this spectacular per
formance has been a mere side issue . The regular
task of the Reorgani sation Park i s to renew battered
S . O . S .
motor equipment . The smashed motor-cycles,pas
senger cars and trucks that come in every day emergeremade and shining. You can follow the progress ofa vehicle from Casualty Section through these cheerful
,humming Shops until i t emerges as good as new.
During the week preceding my vi sit in August 1 , 638
Salvage and Emergency jobs were received and 445o f them were completed . The l ist includes large andsmall trucks ; passenger cars ; motor-cycles and side
cars ; bicycles and animal-drawn vehicles such as Gen
eral Service wagons. To do salvage work i t was
necessary to cope with more than one cri si s. The
Unit found that it had to upholster cars. No multiple cutter to cut trimming was avai lable so one was
manu factured on the premises . The need o f an ad
justable binder to bind leather to celluloid was met inthe same way. The place drips with sel f-sufliciency.
When you visit thi s institution you can scarcelybelieve— save for the presence o f officers in uni form
that you are in an establi shment built by the armyand for the army. Those acres of steel shops with
thei r high roo fs , glass sides and concrete floors that
represent the very last word in industrial construetion and which resound with the incessant ratt le o f
lathe and hammer might be anywhere in America .
Like the great Cities o f Supply that we have rearedit lends itsel f to indefinite expansion . This i s why
every time you come back you see some new annexthat has risen during your absence. I f you want the
full dram ati sati on of Am erican mechanical resource,ingenuity and enterprise abroad you will find it at
206 S . O . S .
unit o f men . This lot of spares i s renewedautomatically at regular intervals. In case of exceptional needs due , for example, to the destruction of a
warehouse o f supplies by fire a requisition i s made by
cable for a complete new stock . Washington has a
complete fi le o f the specific need s of every type of
vehicle used . In addition it has the book catalogue of
spares o f every known truck and vehicle in theA .E.F. I f a cablegram is sent asking for “Ten
X32 362A” i t means that ten steering knuckles com
p le te ly assembled ( right front ) of a certain five-ton
truck are desired . Thus renewal o f spare parts stock ,while involving countless items , i s reduced to a comprehensive and workable basi s .Taking Colonel Hegenian
’
s Central Depot as an
i llustration,we find that although millions o f articles
are carried in stock there i s a separate metal bin for
every item . This bin is care fully labelled and i s in
spected every day. When a Service Park , which car
ries a small stock o f spares,makes a requisition on
the Central Depot for renewal O f stock the Central
Depot in turn automatically replaces the supply byrequisitioning on the Reception Park at the Base Port .In this way insurance i s taken out against sudden
shortages.When you go into the matter of spare parts supplyyou find that in every army certain history repeatsitsel f . This is due to the fact that human nature remains the same whether the person wears a Briti sh ,a French
,an Italian or an American uni form . Most
chauffeurs have a tendency to hoard spare part s.
THE MIRACLE MOTOR MAN 207
They know that, as compared wi th other motor carsupplies such as ti res
,spare part s are scarce . With
commendable zeal all desire to keep thei r equipment
going constantly. Hence they resort to al l sorts o f
subterfuges to get a surplus o f spares . In order to
prevent hoarding and to have the least possible drain
on the supply , no spare part i s renewed unti l the old
part i s tendered in exchange . I f the part i s destroyed
and there fore cannot be returned,a complete report
on the manner of destruction endorsed by an office r
must be submitted . All requisitions for Spare part s
must be made out in t riplicate . To prevent mistake s
these requisitions must be v ise'd by an officer at the
garage wherever the truck or ca r happens to bestationed , and who i s supplied with complete Vocabu
laries o f all spare parts . He orders by numbers and
thus the Requisi ti on i s made a s mistake-proo f as possible .
W i th t i res the procedure i s o f course much simpler.A tire i s a ti re . It i s pneum atic or solid . No elaborate
stock o f diff erent types i s required . Our supply in
France i s based on care fully figured out estimates o f
ti re l i fe. Into thi s com putation go such factors asmi leage covered , wear and tear, and the kind o f serv
ice the vehicle is in— that i s,whether it i s passenger or
freight . From these facts,based on previous expe
rience , i s derived an average o f the number o f newtires needed by a truck
,for example
,every month .
This average happens to be two ti res. Thi s numbe r
i s multiplied by the number o f trucks in France andthe result represents the monthly ti re renewal sent
208 S . O . S .
every thirty days . The tires are usually arranged
in long racks that reach to the cei ling of the darkened
warehouses . As little light as possible i s allowed to
shine on these treasure-troves o f rubber which repre
sent a money value equal to a King’ s ransom .
One all-important essential to motor transport oper
ation remains to be descri bed . I mean gasolene which
the British call petrol and the French designate as
essence . To keep the army supplied with “gas” isa tremendous responsibi lity because without thi s li fe
giving fluid al l equipment would be useless . When
you analyse our system you find that it differs in every
detai l but one from the Briti sh . The one common
feature in both armies i s that the “juice” a rrives in
France on tank steamers . The Briti sh then reduce
i t to tin containers o f four gallons each which are
in universal u se . Every Briti sh army motor vehi cle
carries a number o f these cans.
W ith the however, the bulk system i sused , from refinery to front, which means that just
a s we have reproduced a section o f Detroit in automobile reconstruction so do we operate what amountsto a replica o f the Standard O il Company with fuel .
Here the experience of the Reserve Officer againcomes into use ful play because the head of the Gasolene Department— it i s under the control o f the Chie fQuartermaster— is Lieutenant Colonel Charles E.
Dudley, who literally grew up with the world’
s
’
great
est oil corporation and represented it in England be
fore we went to war.At La Pall ice is our Port of Gasolene Entry. Here
2 10 S . O. S .
i s used to supply trucks and cars that work with theCombat Army. Only in the rarest instances i s a tincan used .
The system o f distribution i s so simple and comprehensive that Major Dudleyc an sit at hi s desk at Toursand know all the time just what the Situation i s. Be
fore him i s a huge map on which storage stations are
indicated by red flags. Attached to the map i s a cardbrought up to date every morning and which shows
the quantity o f gasolene in France . The whereaboutsof tank cars i s followed with equal preci sion by meansof a chart showing the railway routes from ports to
the Advance Section . On it the location o f every tank
car is shown by tags. A small green tag indicates the
loaded car while a red one i s the empty car on its way
back to the seaboard .
! ou might know that any American oi l enterprise
would have the inevitable pipe-l ine attachment . Thearmy i s bui lding a line from Havre to the centre of
our gasolene di stribution that will save exactlya day in tanker tonnage alone for the reason that it
will cut down the fuel ship “Turn around” by Six
days. Here you have another conspicuous exampleof American enterpri se overseas. When Colonel
Dudley suggested this pipe-line to the French authoriti es they said i t was impossible .
“But all things are possible with the AmericanArmy,
” was the reply,and the army i s making good .
Thi s undertaking means the laying down of eighty
two miles o f pipe which must cross one of the largesfrivers in France . The material i s not only in process
THE MIRACLE MOTOR M AN 2 1 1
o f construction but some o f i t,together with the
skilled labour that will assemble i t , i s already in
France .
When you come to gasolene statistics you plungeonce more into the arena of bewildering figures . Theaverage allotment i s the five gallons a month for each
man in the A .E .F. It i s estimated that the Amer
ican army in France , as now planned , will consumegallons of motor gasolene from July 1 st,
19 18 , to June 30,19 19 . The Ai r Service alone will
burn up gallons in that time . Kerosene
oil will be used to the extent o f gallons .
The homely but effective item o f castor oil for aeroplanes wil l register gallons while the total
amount o f motor-lubricating oils for trucks,automo
bi les , motorcycles , tanks and aeroplanes will be
000 gallons . A final reminder of the scope of the
army motor operation i s the fact that during these
twelve months gallons of cup grease wi llbe needed .
All motor supplies , whether spares , tires or gas olene ,are easi ly available throughout the Sections that we
use in France . I made a considerable trip by motor
over the Lines of Communication and we were neverat a loss for anything. The chauffeur or driver must
Sign a duplicate receipt for everything he gets . A
carbon Copy goes to hi s unit and i s charged up againsthis car. Following the British precedent every road
i s marked in Signs that proclaim :“Keep to the
Right” or Motor Transport Park Straight Ahead .
”
This far-flung motor-driven machine that I have
2 12 S . O . S .
tri ed to take apart and which often carries the men
and munitions upon which the fate o f battle hangs ,must be kept fit . The periodical overhaul at a Park
wil l not do the job completely for the simple reasonthat day and night— for M echnanical Transport i s always at work— collisions, abuses, or any one o f the
many hazards o f travel on congested roads may 1mpa1rmechanism and the car or truck might fai l in a vital
emergency. Hence a constant inspection o f equip
ment i s necessary .
In command o f thi s Supervision which really supervises i s Colonel Charles Hine
,former Organi sation
Expert o f the Harriman Railway System . He is a
West Pointer who became a freight brakem an after
hi s graduation and worked his way up to a Vice
Presidency. When we came to grips with Germany hewas Ass i stant to the President o f the Baltimore andOhio Railway. Our army Motor Inspection has the
advantage of hi s many years o f experience with steam,
electric and gasolene driven traffic .At best , any kind of inspection i s a thankless task .
The average man who runs a truck for a corporationdoes not l ike to have an eagle-eyed and heartless official descend upon him at unexpected moments andturn hi s vehicle inside out. He resents the process.The whole idea behind Colonel Hine ’ s scheme o f oper
ation there fore i s to reverse the usual procedure andmake inspection welcom e . Thus tact i s the first essential am ong his inspectors , who are all technical menand who can take an automobile apart and assemble
i t with equal ease . Although they have the authority
2 14 S . O . S .
War and who needs no technical teaching. The other
i s the man trained by the army for army Motor
Serv ice .Let us first take the case o f the enl isted man who i s
assigned to the Motor Transport Corps. Immediatelyupon his arrival in France he i s required to fi l l out
what i s known as an Organisation Card on which henot only states his personal history but indicates what
experience he has had with motor vehicles . On the
back o f this Card are the names of thi rty occupa
tions all connected with Motor Transport and rang
ing from assembler in an automobile factory up to
expert driver and skilled mechanic . Each occupation
i s numbered . At the top o f the Card i s a scale o f
these numbers . I f a m an i s a truck driver a l ittle
red clip i s put over number 1 1 — which happens to be
the number of that job. On every other truck driver’ scard a similar marker is placed at 1 1 . When a requisition comes in from a Division or a Park for truckdrivers the Personnel Oflicer simply looks at his File
of Men Available and can see from the number of
red markers how many drivers are in his Human
Pool . As soon as a man is assigned hi s Card‘
goes
into the Assigned Index . He is then caught up in,
the records o f whatever un it he j oins and thus continues to be a cog in the Service Census. As in theBriti sh Army Service Corps, we make every eff ort toemploy men as drivers and mechanics who are unfit
for further fighting. Class B and C men, for exam
ple,who have been wounded but who are sti ll fairly
physically fit,are trained for the Motor Serv ice .
THE MIRACLE MOTOR MAN 2 15
This brings us to the second source of Personnel
Supply, which is the Army Motor Training School .Uncle Sam has set up in France as complete a School
for Chauff eurs as you can find anywhere . It i s run
n ing Colonel Pope’
s famous “Get-Trained-Quick”
course down on the Mexican border a close second
because it turns out drivers ready to take the wheel
in exactly two weeks’ time . The School i s located in
the Intermediate Section a short distance from Colonel
Hegeman’
s Reconstruction Park . The reason for thi s
proximity is obvious . One object of the institution i sto give the students an intimate knowledge o f automo
bi le manu facture . Hence each day a batch of them
drives over in a truck to the shops at the Park,dons
overal l s and takes up station at lathe or forge . Theystudy with the real thing.
The course for drivers includes shop and field work ,i ndividual driving and infantry dril l which i s the training in military etiquette and di scipline . No student
i s permitted to get a certificate from the School of
Instruction unti l he has had a working try-out on the
road . He must prove that he can run a truck on a
crowded highway on a dark night and not lose hi snerve . He must also as semble engines that have beentaken apart and make emergency repairs o f mechani sm purposely put out o f gear.One necessary detai l i s a mastery o f French roadsigns . As in the case of the American . locomotive
engineers our Motor Transport drivers are up againstthe language and traffic customs of a strange country.
In England road traffic tu rns to the le ft instead of to
2 16 S . O . S .
the right as in the United States . In France this i snot true but the highways are literally plastered with
warn ings which must be heeded to escape accident .John Jones therefore must learn that “Virage” means
a sharp turn , that“Cassi s” i s a bad bump ; that
“Ra
lentir” means “Slow Up” ; that Tenez Votre Droit
”
i s “Keep to Your Right, and that “Passage 8
Niveau” i s “Railway,
Crossing.
”
The school course for motor mechanics is for six
weeks and includes shop work o f all kinds . Be fore
a man graduates he must give practical demonstra
tions o f mounting and dismounting vehicles,use o f
machine and bench tools for forging, soldering and
brazing and he must also repai r solid and pneumatic
tires . Most o f these students have worked in some kindo f machine shop be fore . There i s also a six weeks’
course for officers which embraces automobile en
ginee ring, shop management , map-reading and con
voy running.
It only remains to follow Mechan ical Transport up
to the firing line . The moment you get into the Zoneof the Armies you leave the jurisdiction o f the Di
rector o f the Motor Transport Corps and come underthe authority o f the Fighting Chie fs . AS in every
thing else , the Combat troops have first call on motorequipment . Each army exerci se s a supervision of
Motor Operation . Thi s means that there i s a so
called Motor Transpo rt Officer at Headquarters with
each Corps and with every Division . These Offi cersare responsible for the upkeep o f transport which
,in
the field , ranges from , the motorcycle up to the huge
S . O . S .
Unity of Supply i s just as essential as Unity of
High Command .
The whole close-knit American motor machine not
only serves the Fighting Army but i s impressing les
sons of effi ciency and organisation that will reach far
beyond the flaming battle-l ines and have a definite andconstructive eff ect upon the commerce of peace . Chie f
among them i s the Standardisation o f Vehicles . After
a year o f wrestl ing with every conceivable make and
model we have settled down to a definite and orderly
basi s of supply. In passenger cars we are only buy
ing three well-known makes whose worth has been
amply proved . Likewise only two long-established
light delivery trucks will be acqui red while the one
ton truck to be bought henceforth will have the samechassis as our heavy ambulance and there fore the
part s of these two vehicles will be interchangeable .
With one and a hal f and two-ton trucks one make will
be used which will greatly simpli fy renewal .It i s with three and five-ton trucks, however, that
the real achievement in standardisation has been reg
istered . It finds expression in the Liberty Truck
which will go down into history as a worthy work
fellow o f the Liberty Motor that is carrying death anddestruction to German trench and town . It is composed o f parts made by manu facturers who are pro
vided with Government specifications produced by
the Bureau of Standards at Washingt on . Anybodywith a factory anywhere can get these specifications
and make the parts . The Truck there fore becomes amatter of assembling. I f you can standardise hon
THE MIRACLE MOTOR MAN 2 19
esty in the production o f parts you can get a hundred
per cent vehicle and , what is equally important, youwil l solve the whole trying problem of Spare parts
supply . Every part will be interchangeable . The
Army is not concerned with the various argumentsfor or against thi s kind of standardisation a fter the
war. It wants action and the Liberty Truck,like al l
the rest of the Mechanical Transport,delivers the
goods.
IX — The S alvage of Battle
HEN civil isation begins to adjust itsel f to theun familiar sensation o f a world at peace i twill be found among other unexpected things
that War i s not all Waste . The enforced lessons o fthri ft, household economy and popular investment
wil l be fully matched by the extraordinary precedent
established in the conservation of men and material
that can only have a beneficent and constructive eff ecton all future endeavour.In my book “The Business o f War I explained theimmense reclam ation work o f the British Army which
in three years has saved to the Empire more than hal fa billion dollars out o f stuff that would ordinarily
have gone into the scrap-heap . Since that first revelation of the wonders o f war rehabilitation a wholenew atti tude has developed toward what might be
called Battle Uti lity.
Despite thi s astoni shing exhibit o f rehabil itationwrought out o f monster destruction there was a general
,and not altogether unnatural feeling when Amer
ica entered the confl ict that , be ing supplied with al
most unlimited men and money,her Waste would be
prodigal . The exact reverse has been true . Just aswe fooled the Kaiser and hi s fellow prophets who
declared that we would be a negligible factor in the
2 20
2 22 S . O . S .
i ty that has marked the attitude o f our Allies, were
placed at our disposal . Since the former is fairly fa
miliar to most Americans I will use i t for comparison .
At the outset you find that while the method o f Worki s pract ically the same the motive be hind British andAmerican reclamation i s not quite identical . The
first consideration in Briti sh salvage is to save money ;with the United States the foremost consideration i sto save tonnage . The financial end i s use ful but inci
dental . A cubic ton of our Ship space represents more
than so much ordinary cargo-carrying capacity in
times of peace . With us, as I have elsewhere pointedout, Ships are Li fe . We are up against the biggest
transport problem in all military history . Wherever
you turn in an examination of the A .E.F. you findthat tonnage i s the supreme question . Hence our
Salvage grew out of the realisation of the Chie f
Quartermaster that it would rel ieve the strain on ship
ping i f i t were not necessary to give a soldier a brandnew blouse every time the one on hi s back became
unserviceable . So, too , with shoes, belts, haversacks ,rifles and other equipment . The Salvage Service has
reached the point where the tonnage which wouldhave been requi red for the renewal o f all this equip
ment i s employed for commodities such as foodstuff sand ammunition and which cannot
’
be retrieved inlarge quantities .What i s technically known as the Salvage Serv icewas installed as a part of the work o f the Quartermaster Corps . In charge i s Colonel T . B . Hacker,a veteran regular army Quartermaster who took as
THE SALVAGE OF BATTLE 2 2 3
naturally to the job as i f he had been born in a junkshop and had dealt with old clothes instead of hardtack and canned beans all hi s li fe . His office i s inthe same bui lding at Tours which houses the Chie f
Quartermaster,Major-General Harry L . Rogers . Be
fore him i s the great map of the Domain o f Reclama
tion , which i s the usual concrete visuali sation o f
American army work . The Salvage Depots are indi
cated by red and white flags ; the location of SalvageSquads by red flags ; permanent Army Laundries by
black flags ; Portable Laundries by blue ; PortableDeverm inising plants by green ; Field Bathing and
Steri li sing establishments by yellow,and Fat Redue
tion plants by black and white . From this l ist o f sta
t ions you get an idea of the whole comprehensivesweep o f Salvage which not only cleans clothes butlikewise the bodies o f the fighting men .
At the start Colonel Hacker not only had the great
advantage o f being able to adapt the Bri tish systembut he was not forced to labour under the handicaps
which made it impossible for Bri tain to even thinko f salvage unti l nearly a year of war had passed . The
Briti sh had to rush an army into the field almost
overnight . They were up against a li fe and deathemergency and emergency knows no thri ft . Besides ,just as soon as the army caught its breath i t regarded
waste o f food and equipment as part of the soldier’ sli fe . There was always the comfortable reflection
that “The Government i s rich and can aff ord it .”
The Tommy had to be taught to save .Strange as it may seem
,the American soldier
,al
S . O . S .
though part o f a nation of wasters , adapted himsel f
at once to the Salvage idea . He was quick to con
serve everything from a horseshoe nail up to a big
gun . This adaptabil ity has been of immense help to
the Service .A third aid was the obvious fact that we began to
salvage at the top wave o f reclamation development
which finds expression in the Briti sh army in the sav
ing of everything in a pig except that well-known
squeal,and with the French in the use o f the threads
dropped out o f the salvage machines for the manu
facture o f clothing. We knew that in the army rags
are shredded ; that the tops of old socks are made
into mittens ; that scraps o f leather make serviceable
shoe -laces ; and that even the fat i s boi led out o f the
cloths used to wrap up carcasses of bee f while the
goods itsel f i s cut up for wash-rags . The sum of
these trifle s, to paraphrase Michael Angelo , i s the per
f ection of salvage .Just as soon as we had the first semblance of an
army in France we began to impress the salvage idea .
Materi al pi led up but we lacked the machinery withwhich to redeem it . The first problem was to find a
suitable initial plant,which was eas ier said than done.
The Chie f Quartermaster assigned Brigadier General
John F. Madden and Colonel M . J . Henry to this task
and they scoured middle and southern France . Afterweeks of eff ort they located an ideal structure , or rathera ser ies o f structures , in a suburb o f Tours . It was agroup of railroad shops which the French had used
temporarily,
as a Supply Depot .
2 2 6 S . O . S .
the same time. Nothing i s thrown away . The gar
ments incapable o f restoration for the Amer i can troops
are dyed green for our prisoners of war.The reclamation o f shoes— we turn out pairs
of shoes each day at this plant alone — i s typical o f
the methods . The Shoes are washed in big steam rol
ler rubs and a fterwards soaked in oil vats . Mechan
ical processes attach soles and heels . As in the Bri ti sh
Shops the unfit uppers are cut up into laces . No less
labour-saving i s the system o f restoring rubber boots
which are dried by continuous blasts o f hot air a fter
washing. All the torn parts are repaired by expert
tire men .
No detail o f thi s Salvage plant i s more picturesque
than the Laundry which i s the largest in Europe . It
is big enough to do all the SO-called “rough-dry laun
dry work o f a ci ty o f the size o f Dayton , Ohio , and
i s as noisy as a foundry. Its steam-driven batteries
of washing machines and wringers— e ach one with a
capacity o f 450 pieces— turn out articles fromsocks to overcoats . Every day in one month theylaundered pieces . I can give you no better
idea o f the immense value o f these machines than to
say that each one of them does the work of seventyfive women .
This mammoth army laundry i s not without itselement o f human interest . One day last August a
new batch of men was assigned to work in it . Theoff icer in charge l ined them up and said
“I f any one here has had any laundry experience
let him hold up his hand .
THE SALVAGE OF BATTLE 2 27
After a si lence a l ittle yellow private raised his right
hand and timidly stepped out o f the ranks .“Where di d you work !
”
asked the officer.
I had a laundry in San Francisco,” was the reply.
It then developed that he was a Chinaman who had
be en caught in the first dra ft and who is now one of
the mainstays of the laundry . Re-classification will
never disturb thi s yellow brother who i s supremelyhappy on his own working heath .
Salvage Depot Number One,immense as i t i s
,i s
merely one link in the chain of establishments . In the
southern part o f France we have a group o f fou r
Depots which use more than square feet o f
space and employ people . These stations spe
cialise in shoes and are working toward a dai ly outputof pairs. A Harness Repair Shop which in
cludes the repai r o f canvas and web equipment i s a
feature . All together we have nearly twenty Salvage
Depots large and smal l with nearly a milli on square
feet o f working space,and the number will be in
creased as the army expands and as the v i sible supplyo f material grows .These Salvage Depots are j oined by a System o f
Communications which collects and distributes themateri al . This brings us to the really dramatic phaseo f salvage which i s the wreckage of the Combat area .
With the A .E.P. as with the other armies,there are
two kinds of salvage— Battle and Normal . The
former deals with the de'bris o f actual fighting which
may include anything from a haversack to a howitzer,
while the latter i s the re fuse of the Serv ices of Supply
S . O . S .
which means em pty packing cases, ,
tin cans,kegs and
barrels . In both areas kitchen re fuse i s conserved
and employed in many use ful and profitable ways as
you will see later on .
The assembling of Normal Salvage i s a simple mat
ter of gathering up the cast-off waste at Supply De
pots, workshops, training camps , barracks and billet
ing areas . I t i s with Battle Salvage that you get
both the tragedy and trouble . Each army in the field
has a so-called Chie f o f Salvage Service who is
charged with the duty o f supervising the collection o fal l material to be salvaged . Under him are Salvage
Companies who are attached to every Division .
These are divided in turn into Squads who follow hoton the heels of the fighting men . More than once
they have thrown aside bags or shovels or leaped
from collection carts and j oined in the fighting fray.
Field Salvage i s assembled in Advance Dumps
which are preci sely what the word implies . Here
everything is first pi led up without regard to class .
You ‘can se e acres o f coats , blankets , leggings , shoes ,some of them marked with the crimson stain whichmeans that death has been near at hand . Still moreimpressive are the great Metal Dumps which are im
mense stretches o f junk and which give the impressionthat Uncle Sam has gone into the second-hand busi
ness . Steel helmets with their tell-tale holes or deepdents made by flying shrapnel reveal the grim story
of battle.These Dumps in the field or immediately behind aresomething like the Unclaimed Baggage Rooms of a
S . O . S .
stool , began to pound out American rag-time . Outof forty German pianos gathered up after thi s histori c
victory five were of French manu facture which
showed that the barbarians had looted French houses
and even carried away heavy plunder.In the Zones o f the Armies the soldier i s never per
m itted to forget that salvage is one of hi s first obliga
tions . The injunction i s painted— and sometimes in
an am using fashion— on signs that you see every
where. I used to think that the Briti sh salvage re
minders were striking but ours go them one better .
Once , for example, I saw a piece of German equipmentupon which a facetious American had le ft thi s Sign“MADE IN GERMANY ; TO BE SALVAGED
FOR AMERICA .
One o f the frequent signs read : IF YOU DON’T
WANT IT— SALVAGE DOES . Another that
greets you on al l sides is : WHAT HAVE YOUSALVED TO-DAY ! ” A characteristic Sign says :“EACH TON SAVED HERE MEANS A TON
SAVED IN SHIPPING . No injunction i s more
characteri stic of the American spi rit , no less irrepre ss
ible in war than in peace , than the one which proclaims : “IF YOU ARE TOO BUSY PHONE US— AMERICAN SALVAGE . Other salvage signshave these inscriptions : “DROP IT HERE “THIS
IS OUR DUMP— WHERE’S YOURS “PREPARE FOR WINTER— SALVAGE IT .
It used to be the fashion to pay no attention to so
called “duds,which are unexploded shells . They
are now salvaged and add considerably to the ammuni
THE SALVAGE OF BATTLE 2 3 1
t ion supply. Throughout the whole area of the
armies you can find Sign s which urge shell conserva
tion . One o f the most familiar boards reads like thi s“DON ’T WASTE SHELLS . THEY ARE IN
TENDED FOR FRITZ , NOT FOR WASTE .
Material for salvage,whether enemy or American ,
i s removed from the Advance Dump which i s always
in the combat area and conveyed to the Army Dump
which i s located behind the lines and at Rai lheads .
Here the first sorting takes place . Great care is oxer
cised to see that ammunition i s withdrawn from cloth
ing and belts . The property is then care fully seru
tinised to find out i f i t i s fit for immediate i ssue which
i s o ften the case with captured stores . Material and
equipment only sl ightly damaged i s repai red at the
Army Dump which is usually equipped with portable
repair shops mounted on five-ton motor-trucks.Articles which must go to perm anent Salvage De
pots are Shipped by rai lway. Salvage cars are pario f every train that goe s back from Railhead . So ex
tensive has become the bulk o f Salvage that i t has i tsown Regulating Station . During one week in August
exactly 195 cars , containing wrecked material , were
loaded and sent out,and these did not include big guns
and motor transport , which are a considerable item .
Each Salvage Depot speciali ses in reclamations .Clothing, blankets, leggings , rubber and leather equipmen t, underwear, field ranges
,helmets and trench
tools , for instance , go to the vast plant just outs ide o fTours . Range finders, trench peri scopes, watches ,compasses, machine guns and automatic rifles are
S . O . S .
shipped to a huge Ordnance Salvage Station up in the
Advance Section ; medical , surgical , dental, veterinaryand X-Ray instruments go to a highly organised re
pai r shop in Paris ; motor transport , rolling kitchens,bicycles, motor-cycles and wagons are shipped to the
automobile factory somewhere in the Intermediate
Section that I described in the preceding article in
this series . There is a speci al factory for the redemption o f gas masks and al so one for Signal Corps
apparatus which includes radio-vehicles and field telephone and telegraph sets . The salvaging of big guns
i s done in a complete foundry and machine shop that
i s an annex o f the Ordnance Serv ice .The moment that an article
,whether a belt or an
overcoat, arrives at a Salvage Station i t becomes partof a system o f records no less complete than the ma
chine that retrieves it. That i s the reason why at the
Tours Depots , for exam ple , i t i s possible to i ssue every
week a complete and itemi sed statement showing the
amount of property steri lised , washed , salvaged and
returned to circulation . I t indicates the total value
and amount o f material shipped ; the wages pa id ; the
cost of new material used in repai rs and operations
and the relative cost of salvaging material a s com
pared to i ts cost in the American , Briti sh or Frenchfactory. ! ou discover that with the salvaging of a
pair of shoes. for instance , the cost of remaking as
compared with the present war pri ces for new shoes
i s less than one per cent .One phase of Army Salvage deserves a little chapter
all to itsel f because o f the great lesson to peace that
S . O . S .
price i s fixed every six months . At”
the time I write
the p rice pe r hundred-weight of marrow bones was
for first class drippings for butcher’ s
fat for cracklings while the quotati on
on scrap bread was for each hundred pounds .
The proceeds go to the Company ’ s Messes and are
used for luxuries .
Wherever possible the cook i s required to use up hi s
waste products on the premises . When he has an
excess over his own needs he assembles i t in containers
and it i s hauled off to the Field Fat Extracting plants
where i t i s reduced to fat . The material i s treated in
boi ling tanks through which superheated steam is
passed . The fat i s run out , put in barrels and i s pur
chased by the United States Government , which thus
performs for our army the same service that the Com
mittee for the Purchase of Army Camp Re fuse does
for the British .
No army cook in the A .E.F. i s permitted to forget
the fact that America expects every scrap of food to
do its duty. In every cook-house or camp kitchen i s
a big chart which contains the following admoni tion
in large letters at the top“With a view of impressing all un its with the im
portance o f preserv ing and rendering all avai lable fats
the following chart i s issued to Show the source from
which fats can be recovered and the methods of treat
ment . The preservation and treatment of all fats i s
not only necessary from an economical and cook-house
po int of view but i t has become also of national im
THE SALVAGE OF BATTLE 235
portance . These fats are used for ‘dubbin,
’ soap andglycerine to make explosives .”
The chart indicates precisely how recoveries o f fat
are made. First o f all the cook i s shown in simple
text all the sources o f fat which may be obtained from
raw meat, the processes o f cooking, waste bones,re fuse
,or the scrapings from t in cans or meat wrap
pings . He i s also shown how to treat meat and bonesso as to obtain the fat and he i s further taught how
to uti li se i t . Thi s chart i s al so ful l o f help ful hints
for kitchen emergencies . I f there i s no butter, for
example , butcher’ s fat may be rendered down and
used as a substitute . By the same process so-called
trimmings from raw meat may be rendered and used
in baking cakes or biscuits,and so on.
The Salvage System permits no guilty scrap of
food to escape . Even the bakery sweepings are gathered up and sold for $2 a hundredweight whi le the
swil l i s d isposed o f to French farmers who pay 50
cents a barrel for i t . Our empty tin cans,kegs and
barrels are u sed as containers for the fat when it i s
shipped while the flour sacks. are sent up to the frontfor sand bags .Most people will probably be surpri sed to know that
the American Army manu facture some o f the soapthat i s used in France . It i s made out o f the fat ren
dered frOm ki tchen waste . Most of thi s soap i s ab
sorbed by the field laundries which comprise an im
portant branch of the Salvage Servi ce . These laundri es range from a portable Motor Divi sional establishm ent drawn by a tractor which provides power to
S . O . S .
drive the washing machines and transportation as well,
to a huge , permanent plant which washes the lineno f a Base hospital
'with a capacity of beds .The whole process o f reclaiming kitchen waste has
a much larger value than merely saving army food and
adding cash to mess funds . Upon the cook , his helper ,and indeed upon every man in uni form who comes in
contact with this organised economy is impressed at
first hand the lasting virtue o f conservation . He finds
that instead of impairing the qual ity o f the food he
eats thi s uti li sation o f waste improves i t . The lux
uries that he i s enabled to enjoy as a result of thi s
thri ft dem onstrates that saving has its dividends .
When he goes back home a fter the war, resumes civi l
ian l i fe,and goes to grips again with that most eternal
of al l evi ls , the High Cost'o f Living , which may be
even higher than ever,he will be able to adapt himsel f
readily to whatever economic emergenci es may arise .
He wil l be able to make hi s money go further than
ever be fore . Here you have one of the many pe rma
nent compensations o f war.
S . O . S .
worth probably ten times more in a machine gun bat
talion than in a headquarters troop .
The War Department has provided an antidote for
all thi s in the vocational deployment of men through
what i s known as the Personnel System which deal s
with Casuals,the unassigned troops who come from
the United States,and with al l the temporari ly and
permanently unfit soldiers who are shunted from
Evacuation hospitals and Convalescent camm into acentral clearing-house which classifies them according
to thei r mental and physical capabilities . It deals
there fore with casuals and casualties and very properly
may be called a Human Salvage Station .
I f you want to see how thi s extraordinary system
operates you must come with me to the charming littletown o f Blois that overlooks the Loi re . Nature must
have had some vague intimation long ago that in thi srestful verdant nook the maimed veterans of America’ s
Army of Freedom would come for sanctuary and to
get a fresh grip on use fulness . It i s a picturesque
little community with crooked streets and with theusual Cas erne— a quadrangle o f barracks— which i s
now the nerve-centre of our army recuperation .
To this place the able-bodied casuals are sent di rectfrom thei r port of entry into France for assignment.With these so-called Class 'A men who are part of a
replacement dra ft from the United States it is an easy
matter o f assignment to a Combat unit . The bigproblem is with the soldiers who have been wounded
in battle or otherwise injured,who have been dis
charged from hospital and who present just so much
NEW MEN FOR OLD 239
human material to be salvaged for se rvice . It i s wi th
this group that we are chiefly concerned .
Just as soon as a man i s di scharged from hospita l
he must appear be fore a so-called Disabil ity Board
which grades him and recommends the Service for
which he i s suitable . Like al l other armies we have
various Classes . Class A , as I have al ready intimated ,i s men physically fit for combat service . Class B-I
includes men temporari ly unfit for fighting but ablé
to do hard work in the meantime,whi le Class B-2 in
eludes those temporari ly unfit for combat serv ice and
able to do only light work in the interim . Class C I
i s composed o f troops permanently unfit for combat
se rv ice but able to do heavy work in the Serv ices o f
Supply ; Class C-2 comprises soldie rs permanently um
fi t for combat service but able to perform light work
in the Class D men are unfi t for all duty
with the American Expeditionary Force and usual lygo home honourably discharged .
With a knowledge of these various Classes in your
mind you can readi ly se e how difficult i s the task o f
allocating thousands of men , each one with hi s own
l ittle bi t of experience back in the States,which must
be capitali sed to the fullest extent and yet not subjecthim to exert ion or hardship that will impai r hi s heal thor render his man-power unavai lable for the army.
Complicated as i t may seem the whole work of classification and reclassification i s so highly organised thatbetween morning and evening a man can arrive at
thi s Station , undergo thorough examination , obtain
complete equipment and be on the way to a prope r and
240 S . O . S .
suitable station . I have seen Similar systems in other
armies but the American scheme of readjustment leadsall the rest.
These results are made possible by what may be
called a Chute System . The enlisted man who mayhave lost al l his baggage , who has only the clothes on
his back,a freshly-healed wound in his S ide and a most
doubtful state of mind as to what i s to become o f him ,
enters a doo r and by pursuing a continuous path
emerges in a few hours bathed , shaved , fully equipped ,financed
,with bulging barrack-bag in his hand
,and a
l ittle card in his pocket which assign s him to a job
that i s both useful and congenial . He never doubleson his tracks . So thorough i s the automatic trans
formation that i t sometimes seems like a dream to the
men who have been through this most humane of all
mills . L et us now see how it works .Thi s Chute which i s for al l the world like the
famous animal run-way in “Packingtown
” in Chicago
i s located in a large bui lding known as the Classifica
tion Barracks . All enlisted personnel enter in Single
fi le . Each man carries in his hand the Report of theD i sabili ty Board that has examined him and whichstates hi s name
,number
,army unit ; the nature o f hi s
di sabili ty and whether i t existed before or a fter heentered the arm y ; hi s classification , that i s whether he
i s Class B or C ; and the nature of the duty recom
mended for him by the Board . He is now handed asheet of paper— an Inspection Slip— which containsan itemised list of what will happen to him on hi s
j ourney down the Chute. As these things happen they
S . O . S .
a glance how many men he has available for every job.
The Qualification Record filled out,our man now
continues his j ourney down the Chute. The next stat ion i s the Pay Department . Many men leave hospital
without a cent. In order that they have some pocket
money each man is given an advance o f on hi s
pay. After financial needs are met assignment i s
made to Companies by physical qualifications . Thi s
means that all B-I men would be put in one group .
Each man i s given a Barrack Bag which he presents
at a miniature Department Store where it i s fi lled with
clean underwear,socks
,field shoes
,razor
,tooth brush
and paste,and where he al so gets the dai ly ration of
tobacco . Adjoining i s a bath-room where , with soap
and towel provided at the Equipment Counter, he
cleanses himsel f from head to foot . AS a final touch
he can , i f he so desires, end this remarkable overhauling journey by sitting down in an American barberchair in a sanita ry barber-shop and have his hai r cut
or hi s face shaved be fore emerging a new man .
Now you can understand what I meant when I said
that more than; one soldier has believed that the Chuteprocess was a dream . Despite its thoroughness exactly l twelve hundred men have been classified in these
Barracks in a single day. The moment that the manemerges he i s marched off to the Barracks, put incharge of a Non-Commissioned Officer who issues a
Travel Order which indicates hi s destination . Froma Location Slip he knows for the first time that he i s
to go to Salvage Depot X ,let us say, and that he i s
to start at 8 o’clock the next morning. In the mean
NEW MEN FOR OLD 243
time he has an opportunity to stretch hi s legs ; l i stento a band concert composed of temporari ly unfit sol
diers or even watch a boxing bout which is one o f the
great entertainment features every evening. In sum
mer a basebal l game i s one of the daily diversions .
This Human Salvage Station is a gold-mine o f inci
dent that reveals the character o f the American soldier.
Here i s a typical case . When a Casual Company i s
sent off in a body the Travel Order sometimes con
tains a hundred names with considerable data a fter
each one . Four copies must be made— all by hand .
One night the officer in charge o f the Classification
Barracks , Lieutenant William R . Quinn , was told thattwo brothers , both wounded at the same time and
devotedly attached to each other,were to be separated .
The Travel Order which divorced them contained a
hundred and fourteen names and had just been writ
ten and distributed . These boys did not want to be
separated . In order to keep them together i t was
necessary to rewrite the Travel Orders which wouldmean hours of work. The Barracks clerks hadworked from o’clock in the morning unti l
at night every day for weeks,yet when Lieutenant
Quinn stated the facts every man volunteered to
t e-write the papers in order that these two brothersmight remain together . This perform ance has been
duplicated several times . I t disclosed the fact thatthere are hundreds o f groups of brothers in the
A .E.F. Frequently you find three,even four, m em
bers of a family in the same unit .Here i s another instance o f character. One day
S .,O . S .
a little Marine hardly up to the minimum require
ments o f height and weight Showed up for classification . He had been badly gassed and wounded .
Having been a stenographer in New York , he wasattached to the clerical force at the station . A few
days’ work,however
,convinced the officer in charge
that he could not stand the indoor labour so he was
given light outdoor duty. One night he approached
a comrade and asked i f he could borrow a hundred
francs .“What do you want to do with this money ! ” asked
his mate .“ I want to beat it (Absent without
leave ) , shoot across France and j oin my outfit in thetrenches
,was hi s reply .
This bantam who sti l l had the German poison in
hi s system and who was physically unfit to do a ful lday’ s work was wi lling to break the rules
,subject
himsel f to a Court Martial in order to get back to
the fighting front .On another occasion a young boy o f Austrian birth
was making hi s way down the Chute . He sti ll l imped
from a wound in hi s leg. At the Vocational Desk
the 1Officer asked him“Are you an American citizen ! ”
Yes,replied the boy with pride . A German
bullet made me one .”
During my visit to the Station I overheard a characteristic conversation between two men who had
j ust been evacuated from hospital . They were both
of German origin . One of them asked the othe r
S . O . S .
cance than merely adapting permanently or temporari ly unfit men to an army j ob. It is preparedness for
the future . Nothing wears out men like war andno war like thi s war. Out o f this process will emerge
tens of thousands o f men better equipped for peace .
It i s making our overseas force an army of special ists .
Full brother to the insti tution that I have just triedto describe is the great American “Blighty” which i snow being established nearby. After four years of
war the average American need scarcely be told thatBlighty means England for the Briti sh Tommy.
When one o f them gets a “blighty it means that i t
i s a sufficient wound to take him back home . Amer
ica wil l not be able to send her wounded men home
so she will bring the com forts o f home to France .
When the first American Casualty Reports were
flashed by cable from France to the United States
there leaped from many American hearts and homes
the Swift and tremulous question :“What i s the army doing for my wounded boy !
The huge Recuperation Camp on the Loire i s the
army’ s answer to thi s question . Amid woodedgroves and with every convenience that makes li fe
worth redeeming is rising thi s sanctuary where the
doughboy can come from Evacuation Camp and
travel grate fully back to strength . The only detai l
mi ss ing will be the loving presence o f hi s family. It
wi ll be a sort o f Army Elysian Field on Earth . Asidefrom the human aspe ct thi s imm ense project i s a
sound military and economic enterpri se for the rea
son that the average cost in time, eff ort and sub
NEW M EN FOR OLD 247
si stence of each individual evacuation from a hospital
camp to th is haven o f rest and recovery i s much less
than the Similar cost of individual replacement from
the United States. It mean s New M en For Old
without drawing on the reserves at home .
So far I have dealt wi th the classification of en
l i sted men . Now we come to the kindred allotment
o f officers which brings us to the threshold o f the
Military Confessional , in many respects the most
unique and original human instituti on in the wholeA .E.F. Save to those who have found hope, faith ,and a new li fe within its sympathetic wal ls i t i s
scarcely known . Yet this establishment stands at the
cross-roads of the sometimes tangled highway of
army li fe and po ints the path to fresh careers. It i s
a l iving rebuke to the old theory that War i s a bru tal
and unsympatheti c thing. I know o f no activity
which more completely or unalterably reflects theideals of the American Army.
With officers, as with men , square pegs are oftenstuck into the round holes . In other words the wrong
man i s put on the j ob and makes a hash of it. In
most other armies the man found to be temperam en
tally unfit to lead troops or even for some desk task
is o ften sent home . He feels that.
he i s di sgraced
and he frequently spends the rest o f hi s li fe eatingout hi s heart in remorse and regret. He makes himsel f a marked man and hi s use fulness to society
,in
most in’
stances, ends . With the A .E.P. such a man
i s given a chance to make good . Regeneration i s put
squarely up to him . The story of how this oppor
S . O . S .
tunity i s off ered li fts the routine and the humdrum
of so-called Reclassification to the realm of a real
romance . I t is genuine character bui lding.
The first question that naturally ari ses i s : How
are these officers segregated ! The process i s very
simple. A S soon as i t became apparent that officers
were misplaced in the various Staff Corps and De
partm ents ( such misplacement was inevitable in the
hasty mobi lisation o f a huge army ) , a Personnel Eu
reau was establi shed at the Headquarters of the
Services o f Supply at Tours to deal with all problems
relating to Officers physically or otherwise unfit for
front-l ine work and to give them a chance elsewhere.
It was placed in charge o f a Deputy Chie f of Staff
who by the very ci rcumstances of his birth , hi s whole
army experience and his outlook on l i fe was an in
spired choice . This man i s Lieutenant-Colonel M . R .
Wainer,whose story is as picturesque as his post. He
was born in Russia and was brought to America asa chi ld by hi s immigrant father who settled in the
Middle West. The boy yearned to be a soldier ; it
was impossible for him to go to West Point so he
enli sted as a private and worked hi s way up to acommission . He has journeyed over the rough places
himsel f ; he knows and understands men ; he was
there fore eminently qualified to assume the role of
Father Con fessor to the Army, for such he is .It was not long be fore the di sc iples gathered at
his doo r. They came because a certain memorandum
was sent to all Bureau Ch iefs. This document socom pletely dramati sed the spiri t of fai r play and a
S . O. S .
All officers ordered for this reclassification are first
ordered to the Human Salvage Station which I de
scribed in a prev ious section o f this article . The
papers giving the available data as to their qualifications
, ciVil occupation and the reason for their relie f
are then sent to the Commanding General o f the
Services of Supply. Upon receipt of these papers
the Personnel Bureau at Tours orders the officers to
report there . Upon arrival they are required to fi ll
out an Officers Qualification Card , which is somewhatsimilar to the Qualification Record fi lled out by the
enlisted man although i t does not include the voca
tional li st . It contains the usual personal in forma
tion . The officer himsel f indicates the Department
or Branch of the Service in which he thinks he would
be most valuable and hi s qual ifications for the work .
He must also state what educational advantages he
has enj oyed ; what foreign languages he can speak ,and state any previou s army service.Every officer who comes to Tours for reclassifica
tion has an interview with Colonel Wainer which is,i n many respects , the most important detail . Beforehe enters the Con fessional the Colonel has read the
man ’ s record . He can therefore talk to him with
knowledge and authority. More than one officer hasentered that sanctuary cocky, even defiant, and pro
testing against what he regards as an indignity. Al
ways he emerges with a smile on his face and withhope in his heart . This big-souled Deputy Chief of
Staff who rose from the ranks knows how to place
men. He has be fore him an up-to-date li st o f needs
NEW M EN FOR OLD 2 51
in the Services o f Supply which grow so fast that
there i s always a demand for officers. He i s there
fore able to assign m en to j obs where they are sorely
wanted and where the welcome,first born o f need
,i s
a stimulus . The demand for officers, I might add ,usually exceeds the supply. No matter what highly
specialised experi ence is represented there i s invari
ably a place to use i t.
A complete card record i s kept o f every officer reclassified for incompetency or temperamental unfitness . For the purposes o f army records he i s known
as a Thrown Back” or a for Short . Like
that other and more deadly T.B.
”-the Great White
Plagueh -he can usually be cured . Thi s card system
i s itse l f a marvel o f completeness and efliciency . A
card wi th a green flag in the centre, for example,signifies an officer reclassified for physical reasons .A card with a blue flag in the upper right-hand cor
ner shows that i t i s the bri e f biography o f a
sent back from the front for temperamental reason s.All reclassified oflicers are placed in four divi sions.Class 1 i s composed o f those who
,while rendering
satisfactory se rvice, have requested thei r own trans
fer for personal reasons. Class 2 are Misfits whohave failed to render efficient serv ice and who are
not sufficiently inefficient to justi fy an Elimination2
Board . Class 3 includes al l officers for whom an
Elimination Board has recommended a. transfer toanother branch o f the Service . Class 4 i s officerswhose di scharge has been recommended by the Elim i
S . O . S .
nation Board but who are being given another chanceto quali fy somewhere in the army.
Since I have re ferred to Elimination Boards it may
be wel l to explai n their function,which I will do with
a concrete example. I f the reclassification of an offi
cer sent back from the combat area for inefficiencyindicates that he holds too high a rank for his new
post in the Services o f Supply he is ordered be fore anElimination Board with a vi ew to hi s demotion to a
grade more nearly in accord wi th hi s capability or
to con form with hi s di scharge i f a dismi ssal i s recom
mended . Thus the Board ’ s j ob i s to el iminate or toappraise men and ranks .
Some officers have appeared several times be foreElimination Boards . This procedure is in l ine with
the poli cy outlined at General Headquarters , which isthat no officer shall be discharged from the service o f
the United States except for misconduct or some simi
lar reasons and unti l he shal l have been given every
possible opportunity to prove hi s fitness in anycapacity . No man was ever di smissed from theA .E .P. without good and sufficient reasons and only
after he had had every chance to redeem himsel f byserv ice. In thi s Spiri t o f justice you find the incarna
tion o f the character of the grave-eyed man who isthe Commander-in-Chie f of our Armies abroad .
Reclassification o ften develops the fact that m en
fai l in the army merely because they are put on awrong task . I f i t is apparent that an Aviation officerlacks the fundamental qualitie s requi red in thi s branchof the Service , and his training, civi l occupation and
S . O . S .
that second chance and who have found both glory
and compensation in thei r remaking.
One day a southern Colonel entered the Army Con
f essional. He had arrived in France in charge of
a sple ndid battalion . In the training camp he gave
every evidence of ski l l and tact . The moment he
got his troops up in the combat area he displayed a
temper and inabi li ty to handle men in an emergency
that not only made him conspicuous but led to hi s
being ordered back for reclassification .
This man was proud and sensitive ; he had be en in
the National Guard for twenty years ; all thi s time he
had dreamed o f the hour when he would lead troops
in actual battle . When that great moment arrived he
was found to be temperamentally incapable and no
one realised it more than he did . All that he could
see ahead of him were years o f poignant regret an’d
bitterness . Instead o f rebuke he met with kindness ;where he had expected reproach he found a helping
hand .
“What would you like to do ! ” asked Colonel
Wainer.“I want to do a man ’ s job somewhere in France ,
was the reply.
He got his chance . At a certain port much used
by the American Expeditionary Force you will find
thi s Colonel erect , buoyant, full of pride in hi s task
and likewise a pride to the uni form he wears. He
has found the soci al field in which hi s personal ity
has full swing. He i s merely one of many splendid
NEW MEN FOR OLD 2 55
men who have found themselves a fter devious army
wandering.
The Army Confessional knows neither caste,creed
nor colour. Not so very long ago a negro offi cer
was sent back from the front as unsuited for combat
work . He was so indignant that he had done thatmost rare of al l army things— sent in hi s resignation .
Colonel Wainer knew that the man had character and
that i t only needed to be pricked into li fe so he asked
him point-blank :“Are you sti l l loyal to your country and your flag !
”
Yes, responded the man ,“o f course I am .
Then you Should be willing to serve it in the best
way that you know how ,
” retorted hi s questioner.To-day that officer who was willing to quit the
serv ice in a fit o f pique and face rebuff at home i s
rendering admirable service with a Stevedore regi
ment where hi s men almost idol ise him and where hei s a credit to his race and his cause .
These heart-to-heart experiences are not without
thei r element of humour as the case of another negroofficer will Show. When Colonel Wainer asked him“What i s your trouble ! ” he immediately replied !
Well , boss, i t’
s thi s way.
” His first words o f
course showed that he had fai led in the first principlesof military requirem ents and that he was still a waiteron a Pullman dining car. When the proposition of
serving hi s country was put squarely up to him hewas ready and willing to go be fore an Elimination
Board and serve in the ranks as a private soldier. He
has been in the thick o f the fray ever since.
In this Con fess ional human nature stands uncom
promisingly revealed . Men blame every one for thei r
errors save the right person who usually i s them selvesFrequently they protest that it was not ineffici ency
that brought them back from the front but because
they happened to be in a regiment composed o f m en
from various States and that the predominating offi
cers in ’ the unit want subordinates from thei r own
Commonwealths under them . These cases are in
variably without foundation because inves tigation
proves that the Officer himsel f i s to blam e and that hehas not given the proper support and loyalty to hi s
Commander. Such men are assigned to duty in theServices o f Supply where
,relieved from the friction
engendered by sensitive State pri de , they have given
excellent accounts o f themselves.Again and again there are examples of m en merely
misplaced . A young man o f twenty-five who had
been a success ful commercial painter found himsel fin a Field Battery and was sent to a school for in
struction and training in the intricate and mathe
matical problems o f arti llery. Of course the work
was not congenial and he was sent to the rear for
classification . His proper station was Camouflage , to
which he was as signed and where hi s special qualifi
cations have already won him the highest praise . It
i s a typical i llustration of the work that is being donedaily in making the army more keenly fit to do its
great task .
When you sum up the whole process o f reclassifica
tion you find that, as with so m any other phases of
X I— The M arvols of A rmy Organisation
F you should arrive in France and want to know
at once the whereabouts o f your Son,brother or
friend from your home town who i s with an
Am erican unit somewhere in the field , all that you
have to do i s to get in touch with the Central Records
Office of the A .E.F . and you can find out as quickly
as the telegraph can transmit your inquiry and flash
back an immediate answer. This personal intelli
gence system i s just one more detai l in the many-sided
army organisation that i s a marvel o f efficient co
ordination .
We have been j ourneying through the major andthere fore spectacular Services o f Supply . S ignifi
cant as are their activities , they only comprom ise acomparatively few sections of that vast and throb
bing domain which feeds,equips, and unifies the over
seas forces. We can now take up some o f the otherand no less vital agencies which form what may be
called the subsidiary corporations o f the AmericanBusiness o f War, Unlimited . They range from a
li fe insurance company to the largest real estate oper
ating office in the world . Included among them is aSchool for Citizenship , a complete Renting and Claim
agency,a scientific Forestry Service, a job-printing
plant,even a full-fledged newspaper of , by, and for
258
MARVELS OF ARMY ORGANISATION 2 59
the army. Each in its way reveals a distinct phase
o f highly developed admini stration that i s not only
essential to some phases o f the conduct o f the confl ict
and the mental or physical upkeep o f the men , but
conveys a use ful and constructive lesson for peace.The Central Records Office i s typical . We put
the Card Index on the Commercial Efficiency Map .
Hence no one will be surpri sed to learn that we have
probably the largest one ever created and comprising,when you consider all ranks
,civi lians , prisoners o f
war,and other individual s connected with our over
seas forces , more than two million names . This
monster and up-to-the-hour directory makes it pos
sible to locate every person who draws pay or prop
erty from the army and to know at a glance his or
her past and present .
You find thi s huge institution housed in an im
mense structure in a pleasant town well up in the
Intermediate Section . Here, hundreds o f“Waacs ,
”
working as clerks and stenographers , per formthe same admirable service for the American Army
that they do for the British Expeditionary Force in
that they release fit and semi-fit men for the front or
for service in the Supply and Transport branches .
At first sight the establishment makes you think o f
a Census Office , and such it really is . You hear themachine-gun-l ike rattle of batteries of typewriters ;you see apparently unending vistas of Card Catalogue
Cabinets ; there i s the charged atmosphere o f swi ftand orderly action . All these Cabinets are in groups
by Army Corps,Divisions
,and smaller organisations.
2 60 S . O . S .
Each Cabinet be ars a card which indicates the bodywhose records it contains .
Central Records , as it i s more commonly known ,
i s technically charged with “maintaining accurate and
complete records o f the entire personnel of the Ameri
can Expeditionary Forces,civi lians attached thereto ,
all the American prisoners o f war held by enemy
forces and al l enemy prisoners o f war held by our
forces .” This bald and more or less official outline
o f responsibi lities covers a multitude o f other detai ls
that extend from the entry o f the army individual into
this world to the final record o f his passing into the
next.To accomplish all thi s the office is divided into vari
ous Divisions. Some of these Divisions are so large
that they in turn are composed of three or four sec
tions. Each has its separate and distinct function .
The Mai l,Record and Correspondence Divisions wil l
i llustrate . It not only opens, distributes, and fi les
army correspondence for record,but conducts the
courier serv ice which daily conveys official documents
from one Serv i ce to another. Likewise it handles,collects and repl ies to inquiries about the Overseas
forces.The Card Index of the army personnel i s an il
lum inating example o f how Central Records works .
Its main obj ect i s to provide what is known as a
Master Card for every person connected with the
A .E .F. It i s no simple task . New units are arriving
in France every day— indeed every hour. They come
from every part o f the United States . Men are con
2 62 S . O . S .
number in the army register . Henceforth
in all records of John Jones overseas that number will
accompany him even to the identity disc that he wears
attached to a string around his neck .
This brings us to the preparation o f the Master
Card which i s the compact and concrete record o f the
soldier . This card i s eight inches long and five inches
wide . It contains the full name , army serial number,rank
,organisation
,complete home address ; name, re
lationship and address o f party to be notified in case
o f emergency ; date o f bi rth ; place and date of en
listm ent or commission , date o f arrival in Europe ;location in France or elsewhere abroad ; record of
all trans fers and changes which includes every prom o
tion,capture
,absence wi th or without leave or fur
lough . It also states the individual’
s occupation be
fore the war. In the lower right-hand corner i s a
blank square that has a grim and tragic Significance.
It‘
i s the spot le ft for the photograph , diagram , or
description o f the place o f burial .
On the back of the card and under the head o f Hos
pital Record i s space for the record of every wound ,i llness
, or physical incapacity o f any kind . It shows
the date o f the casualty,the hospital where the soldier
was sent,the nature of the i llness or wound ; whether
it was slight or serious and the hour and date when
the trooper was discharged or died . When you ex
amine‘
one o f these Master Cards there i s preciouslittle o f vital importance about the soldier that you
do not know. So complete i s thi s Card Index that
i f you asked to see the record o f the Commander-in
MARVELS OF ARMY ORGANISATION 263
Chie f you would discover that it followed the same
form as the card o f Bill Brown , buck private in the
X D ivision .
W ith the machinery at the disposal o f Central Rec
ords it i s comparatively easy to make out the original
Master Card . The problem i s to keep thi s card“l ive ,
” as they say i n business . This i s achieved
through the co operation o f every unit in the A .E.F.
which i s required to submit all casualties and changes
in the status o f i ts personnel to Central Records at
regular intervals. From these reports the various
changes are made on the Master Card .
Two D ivisions o f Central Records have special and
poignant interest . One relates to Casualties which I
shall describe later on in this book in connection
with Graves Regi stration . The other i s that section
which deal s wi th American prisoners o f war held by
enemy forces. As i s the case with every other detai lof the war, whether i t involves the capture o f a townor the record and treatment o f prisoners , the Allies
di splayed an infinitely larger spiri t o f justice and
fai r-play toward thei r enemies than the enemies
showed toward them . The German military authori
ti es took a particular delight i n intensi fying the suspense o f relatives and friends over the fate o f those
reported missing. Only those who have been through
thi s long-drawn angui sh can realise what it means
to be kept in the dark concern ing the whereabouts o f
loved ones. The phrase “wounded and mi ssing,”
has whitened more hairs and racked more souls than
al l the defini te news o f death in action combined .
S . O . S .
Under the international agreement the ordinary
method of conveying information about prisoners ofwar is through the Red Cross. Central Records com
piled the names o f every German prisoner in our
hands and they were sent expeditiously to the German
Government by way o f the accredited channels. The
system of the American Business o f War operates
alike for fri end and foe . Hence you find a Master
Card for every Boche in our hands . The German
has not been so considerate o f our own men . Their
much-vaunted efficiency has no heart .
The deeper you probe into the Business o f War
the more you real ise its intimate parallel with every
day commerce . War these days is simply colossal
merchandi sing with men . Instead o f convert ing rawsteel into rai ls or gi rders i t transforms the raw human
being into a finished fighting man . To maintain
its output every industrial concern must renew its
machinery regularly to meet the wear and tear of
incessant production . In the same way the army
must renew its fighting machine , which is the soldier.Every day i ts ranks are thinned by enemy action ,accident , disease— any one o f the many peri ls that
beset a huge force in the field . This army renewal
i s technically known as Replacement o f Men , and i td iscloses another phase of scientific mili tary organi sa
tion well worth explaining.
All new men for the American Expeditionary Force
whether they are combat troops or i n the Services o fSupply mainly come from the same source, which i sthe draft. Likewise the great majority get their pre
2 66 S . O . S .
men ready. Through the draft he keeps on deposit
ing men in the hum an bank , which i s the army at
home . Hence the army must keep books on men just
a s i t keeps books on everything else.
All thi s means that General Headquarters i n France
must know exactly how many men are available in
Ameri ca all the time . Hence you can see up there
a blue chart which shows every Division in the Amer
ican Army at home and abroad . The units in Amer
ica are indicated by a white square. The moment
that thi s unit arrives in Europe a smaller square i s
placed inside. A glance at thi s chart shows what
troops are at home and what are overseas . The
process which regi sters these results i s packed with
detai l and registers high tribute to our organising
gen ius.
Let us begin at the beginning , which means that
the machinery o f supplying men for France starts
with the Section o f the General Staff known as G I
whose functions I described in a previous chapter and
which is the Great Army Provider. Every requisi
tion for men,l ike every requisition for food
,clothing
,
engineering material or equipment , must pass across
its d esks . Although the G1 at General Headquarters
i s the senior Section and has general authority in
requi sitioning men,the G4 o f the Services of Supply
also has a‘
responsible task be cause every man that
sets hi s foot on French soi l comes under its jurisdic
t ion first. G1 at G .H .Q . gets him to France and G4o f the equips
,transports him to hi s training
MARVELS OF ARMY ORGAN ISATION 2 67
area and gets him up to the front where he comes
under the authority O f G .H .Q .
In order to get at the very first step in Human
Supply we wil l be obliged to step out of the A .B.E.
for a moment. It takes us to a charming little town
in France which wi ll be a post-war shrine for the
reason that in a simple structure on a side street sits
the Master Strategist,Marshal Foch
,the Hammer o f
the Hun . With him i s vested the Supreme Unityof Command of the Allied armies and especially those
fighting in France . He moves the pawns on the
checker-board O f li fe and death because all majororders for troop movements emanate from him . I ti s Foch who determines what men are needed for
offensives and thi s in turn determines the number of
men required to equip,supply and transport them .
Thus the Human Demand so far as the American
Expeditionary Force i s concerned,really begins with
Foch in conjunction with General Pershing.
Let us say for t he sake of i l lustration thatmen comprise the monthly shipment to France. This
number includes two separate and di stinct groups.
One i s the regular, normal addition to the army ; the
other includes the men needed to renew losses at the
front or in the rear and i s the so-called Replacementforce .
This again brings us bang up against the supremeproblem O f the A .E .P.
— Tonnages — which applies tomen no less than it applies to material . Every unit
in France wants all the men it can get . Norm al increase and Replacement there fore become matters O f
S . O . S .
care ful tonnage allocation and G1 at G.H .Q . doe sthe allocating. First o f all both Front and Rear filethei r requisitions O f human needs . I f the army has
be en in a big O ff ensive its demands are greater thanusual because i t has had casualties. In the same wayi f vast new construction proj ects in the Base or Inter
mediate Sections have been launched and must be
pushed through to early completion there i s an ah
normal requirement for additional Engineering units .
I f the demand for men at the front has made i t neces
sary to send men from the S O S . up into the fighting
l ine they must also be rep laced . The emergencies
that beat about Supply and Replacement are manyand complicated . G I S i fts out al l these needs and
does precisely what the Chie f Quartermaster doeswith regard to hi s tonnage allotment . It makes up
a Priority Schedule which indicates the urgency ofthe human shipment. This Priority Schedule i s
based on a fixed arrangement called Schedule ofPriority o f Shipments” and which i s the Convoy
Bible. I t i s divided into Phases. Each Phase in
cludes a certain number o f troops for the Combat
Army and a certain number for the Services o f Sup
ply. In Priori ty, as in everything else , you ~reali sehow all-important the i s because there can be
no fighting at the front without thi s unspectacular
and blood less fighting in the rear.
One reason why an up-to-the-hour check can be
kept on Replacements i s that for every unit in France
there i s a chart which shows the strength o f the or
ganisation. Le t me illustrate with the case of a Di
2 70 S . O . S .
less system of scrutiny. The War Department advi ses G I by cable the preci se number and class o f reg
ular organisations and the total numbe r O f casual sembarked and on the way. The whole process now;
becomes vi sualised . I f the convoy includes A Div i
sion which i s intended for B army in the field there
i s already a blank square for this Division on the B
Army Chart O f Organisation which hangs at General
Headquarters . S O long as thi s Divi sion i s in America
this space i s white . The moment it start s for France
hal f O f the square i s fi lled in with red . As soon as the
unit arrives in France the square becomes all red .
Meanwhile G1 has advised the armies in the field or
the Services O f Supply just what troops are on the
way in the same way that the Quartermaster Corpsor the Engineering or Ordnance Services are advisedof the shipment o f needed supplies . This complete
system O f advice makes for an efficient use o f manpower in the army.
The remarkable document known as the Daily S tateObtains with human as with material needs. Every
day there i s placed on the desk O f the Commander-in
Chie f at G .H .Q . and on the desk of the CommandingGeneral O f the Serv ices of Supply at Tours a type
written sheet which shows the total personnel— Combatant and Services O f Supply— in France ; the ar
rivals during that month ; and the total debarked the
day be fore ; the monthly Human Demand ; what hasarrived ; what i s at sea , and the balance to come .
Scientific supervision can do no more !
Just as soon as troops— whether assigned to Com
MARVELS OF ARM ! ORGAN ISATION 271
bat organisations or Replacements— arrive in France
they come under the administrative di rection of G4.
I f they are intended for the Services Of Supply they
go where the Commanding General S .O .S . directs ;i f they are headed for the front they are dist ributed
by order o f G3 which i s the Operations Section at
G .H .Q . and which controls fighting. Combat troops
arriving in uni ts go at once to a training area for
further training or to Barracks or Billets for a brie f
rest be fore going up to the Zone o f Advance.Since we are mainly concerned with Replacements
and more especially Replacements in the Services of
Supply we can now follow them through . All Replace
ments are casuals and are usually sent to so-called
Depot Divi sions which may be anywhere in the do
main O f the S OS . and which are Often training cen
tres. These Depots are for both officers and men.
The men are kept in Pools and are withdrawn as
the army needs or emergencies dictate . Each ArmyCorps , i t i s interesting to add , i s requi red to keep aso-called Replacement Battalion which provides an
accessible and immediate source O f renewal to meet
any contingency. This battalion i s l ike the reservesupply o f food and equipment kept at Railhead . I t
may never be needed but when it i s needed it i swanted in a hurry.
It i s vitally important that a complete record be
kept O f every soldier available . This means that at
Tours you can see one of the most remarkable mapsthat the war has produced . I call i t The Great Human Map o f the for such it i s . It shows
272 S . O . S .
every section in France occupied by American troops .Red tags indicate Art illery ; white , In fantry ; grey,Mechanical Transport Units, and so on. In order to
distingui sh the two grand Divisions there i s a pink
mark on the tags of troops and a purple square
on the cards O f the Combat troops. On each tag i styped the brie f biography
,in terms of strength and
movement, of the unit from the moment i t landed inFrance up to the present time .Why is thi s map necessary ! I will tel l you . Whenever G1 at G .H .Q . needs men for Replacement it simply asks the Adjutant General o f the Servi ces of
Supply— Colonel L . H . Bash—“What have you ! ” and
he can immediately supply the need . He does not
look at the map, however. Thi s map epitomises aremarkable Card Index which i s part of the Adju
tant General ’ s Office. There i s a card for every unit,for every Replacement organi sation
,every officer and
every casual that reaches France .The card O f the Division Replacement shows its
present whereabouts ; port Of arrival ; i ts various
movements in the S O S . its strength in Officers and
men , and the name o f the Commanding Officer. Thesame sort of card is kept for a Machine Shop Truck
Unit or for a Sanitary Squad . In the case of officers
there i s a pink card for each man . It records the com
plete story Of hi s movements from hi s arrival in
France. At the top o f the card i s a scale of numbersfrom I to 12 which indicates branches of the S erv icesuch as In fantry
,Cavalry
,Artillery
,Engineers or
Medical Corps . There i s also a space to indicate
S . O . S .
for all troops in the Zone of the Advance . The sum
of these Returns made out at G .H .Q . makes the
Weekly Strength of the whole American Expedition
ary Force . It i s the basi s for much vi tal statistical
compilation . At present i t i s hardly a source o f aidor comfort to the enemy.
The average man who knows nothing about war
usually has an idea that when troops go overseas they
live in tents or barracks when they are not fighting.
I f thi s were true o f the American ExpeditionaryForce a part o f the army would spend a large portion
O f its time building quarters . Li fe i s too short and
the march o f events too swi ft to permit any suchluxury. Besides , labour and material are much too
valuable . As a result many thousands o f our troops
are billeted during the period o f their training or rest .
The whole process o f billeting,there fore , i s a most
important and highly necessary detail in the workof theThe mention Of bi llets in connection with American
troops discloses a picturesque fact . In the United
States i t i s forbidden by law to billet troops . The
reason dates back to the American Revolution whenBritish troops were quartered on the Colonials and
when thi s “hospitality” roused such resentment thatthe perform ance was never repeated under any cir
cum stances . It i s an interesting commentary on the
Whirligigs of time to find Briti sh homes thrown wideopen to d ay to American troops and what i s more
dramatic, to see the descendants o f thos e Revolution
ary foes fighting side by side for a common cause
MARVELS OF ARM ! ORGAN ISATION 2 75
on the battlefields o f France. The whole billetingprocedure was a new and novel experience for the
doughboy.
At Tours and as a part O f the work o f G4 the whole
Bi lleting Scheme for the A .E .F. i s i n charge O f
Colonel J . W . Wright . Fortunately for us the bi l
leting o f troops is almost as old as the French Army.
Nearly every town or hamlet in France i s bi llet-broke.
For hundreds o f years the cottages have housed
t roops. It has been reduced to such a science that
I am not exaggerating when I say that there i s a
billeting quotation on nearly every rural domesti cestablishment in France .
Soldiers bil leted in the houses o f French citizensare
,to use the expression adopted by the French
Courts,
“en forced guests” of the property owner and
entitled to share the fire and candle with the family.
All householders,with the exception of legal custo
dians O f public funds,widows and spinsters residing
alone, and female rel igious societies, are liable as partof their duty to the State to receive these guests and
to share their fireside wi th them . For thi s the house
holder i s paid one franc ( 20 cents ) per night for eachOfficer provided with a bed
,2 0 centimes ( 4 cents ) for
each non-commissioned Officer and 5 centimes KIcent ) for each soldier. An additional 5 centimes i spaid for each animal supplied with cover. I f the animals are picketed there i s no charge .For the purpose O f billeting we have divided
France into Areas . At Tours a map of France sub
divided into these Areas hangs be fore Colonel
2 76 S . O . S .
Wright’ s desk . Just as soon as a Division i s al lottedto an Area a flag is stuck into i ts Area to Show its
location . The work O f billeting the unit, however ,started long be fore it reached France. As soon as the
organisation sails from the American port G4, whichis advi sed of the sai l ing, gets busy. It must deter
mine whether thi s unit goes into barracks or billets .I f bil lets are decided on the work O f finding an Area
begins at once . A Board of Officers , consisting of a
Major of the Medical Corps,a Captain o f Engineers
and a Captain of the Quartermaster Corps , are sentout to find a suitable Area . These three Officers repre
sent branches o f the Services that represent the most
urgent needs to be met . Thi s Board makes a care ful;
inspection O f all sanitary, water , and transportationfacilities . The main idea is to reduce any new con
struction to a minimum . Available grounds for manoeuvring, drills and target practice are also impor
tant considerations . Thanks to many years of expe
rience the Mayor o f practically every French town
has a Billeting List , which is a l ist o f houses andbarns available for troop lodging. The usual arrange
ment i s to quarter the officers in houses and the men
in barns.When its investigation i s complete the Board makeswhat is known as a B illeting Survey, which is a compact résumé giving the name o f the place ; population ; location ; nature O f terrain ; roads ; rai lway loading and unloading faci l ities ; billeting capacity for
officers and men ; warehouses available for subsistence
and forage ; bathing, stable , grazing, and garage space ;
2 78 S . O . S .
bui lding left with standing wal l s and under an almostincessant shell fire .The best laid billeting plans , l ike those well-laid
plans o f mice and men , o ften go astray. I f an Area
i s selected be fore the crops are harvested,for exam
ple, we sometimes lose as high as forty per cent o f
space be cause the French must use the barns for the
products of their fields . In such a case we are com
pelled to build quarters . Again , when the avalancheo f re fugees came pouring down from the north a fterthe great German off ensive o f last spring our soldiers
voluntari ly surrendered whole sections o f Shelter to
these unhappy human straws caught up in the whirl
wind O f war .When you touch the bil leting of troops you reach
the authority o f one o f the most interesting business
insti tutions in the whole A .E.F. Technically knownas the Renting, Requisition and Claims Service or,as it i s called for short
,
“R .R. i t i s charged
with a combination of routine and responsibi lity thatm akes i t distinct among army organisations . Throughits many-sided operations you discover that the Amer
ican Army abroad i s probably the largest real estate
operator in the world and conducts one of the largest
known Claims agencies. It i s a unique developmentof the war and o f the enormous task o f providing all
the land and buildings of every kind and descriptionneeded by our forces in France. Yet thi s immensetask , involving incessant negotiations with a Government and a people who are sticklers for minute de
tai ls and where the humblest cottage i s the proverbial
MARVELS OF ARMY ORGANISATION 279
every man ’ s castle,has been accompli shed with the
minimum of friction .
In order to appreciate the delicacy of the work of
thi s Service you must keep in mind the fact that
our army is operating in one o f the most densely
populated and highly cultivated countries in the world
where every foot o f land i s util i sed and nothing i s
wasted . No one real ised thi s sooner or better than
General Pershing himse l f who, as early as August,19 17, i ssued a Genera l Order which contained the
following injunction :
The intense cultivation o f the soil in France andthe conditions caused by the war make i t necessarythat extreme care be taken to do no damage to private property. The entire French manhood capableof bearing arms i s in the field fighting the enemy.
Only old men , women and children rem ain to cultivate the soil . It should there fore be a point of honourwith each member O f the American Army to avoiddoing the least damage to any property in France .Such dam age i s much more reprehensible here thanin our own country. Those who may Off end in thi srespect will be brought to trial under the 89th ArticleO f War, and commanding officers wi ll see that promptreparation i s made under the provisions of Article105, even though the damage does not exceed a singlefranc .”
The Service i s in charge o f a General D i rector,Colonel John A . Hull, the Judge Advocate, whilethere i s a Chie f Requi sition Officer, Lieutenant Colo
nel H . T . Klein,and also a Chief Claims Officer,
Lieutenant Colonel Robert Burkham,who are all 10
S . O . S .
cated at Tours — the Headquarters of the Serv ices ofSupply. The work in the field i s divided into various
sections each one with a Section Officer. Our friend
the Zone Major operates in connection with these
officials . With each Division of the American Army
there i s also a representative of the Service known as
the R R. 81 C . Officer.The Renting i s of course a very simple matter of
temporari ly acqui ring property by lease and involves
a bargain mutually satis factory to lessor and lessee .
It i s when you get into the complicated matter of
Requisitions that you strike the first snag. The Amer
ican Army requires thousands of buildings of al l
kinds from barns to immense docks and warehouses .
The French property owner i s no more anx ious to
have his property taken for public use than the aver
age American citizen would be . I f the American has
any political pull he will use i t to the utmost to avoid
having hi s establishment commandeered . So, too, with
the French .
In order to faci l itate thi s work the French Government has granted to the American Government the
right to requisi tion French property in the event thata satis factory lease cannot be obtained . It i s an
extraordinary instance of the confidence that one na
tional administration reposes in another and the veryconsciousness o f thi s power has been a tower o f vi rtue for all American officers . It means that they will
go to the very last l imit o f pati ence and forbearanceto avoid employing thi s weapon . The co— operationbetween the French Government and its citizens i s
S . O . S .
gates and sett les all claims for injury to persons and
property caused by actions and om i ssions of Amer
ican soldiers i ts docket i s pretty full . They include
claims for damages to bi llets,land
,persons
,and claims
ari sing out of theft, depredations , fires , acts o f war or
by A .E.F. vehicles . Congress wisely decided that they
should be paid in accordance with the French military
law and practice.
The Chie f Claims Officer has authority to settle
claims amounting to not over francs, whilethe Section Officer’ s authori ty extends over claims
which do not exceed 500 francs in amount . The Zone
Major’ s authority i s limited to claims of 2 50 francs
or less. Claims involving not more than
francs must have the approval o f the Commanding
General o f the Services of Supply while claims
amounting to over francs are approved bythe Commander-in-Chie f o f the A .E.P.
The great majority of claims are for comparativelysmall i tems which never fai l to amaze the American
soldier. What seems to be a trifling injury , such astearing out o f a manger in a stable , i s a rea l andv ital loss to the frugal French peasant W hose lot this
last four years has not been an easy one . Bes ides ,lumber i s extremely scarce in France and very diffi
cult for the farmer to obtain . Furthermore , theFrench peasant does business on a very small scale
and since the beginning o f the war most of the landcultivation has been done by women
, old men and
young boys.Hence the flood of small claims that almost inun
MARVELS OF ARMY ORGANISATION 283
dates the R R . C. involves i tems that would almost
be regarded as a joke by the American farmer.
Among the claims for small injuries are for broken
window-panes,injury to paint
,broken plaster
,and
door-knobs . Not an infrequent cause o f complaint i s
the loss of a key. The removal of thi s highly-useful
but not enti rely indi spensable articl e i s never over
looked . The French peasant,however, regards a key
as important and valuable as a title deed to his property ; a state of mind , I might add , that i s entirely
shared by the owners o f French hotels . I have knownof a hotter row being kicked up over the loss of a
key in a big French hotel than over the theft of a
thousand dolla rs in Ameri ca .
Injury to French land involves two separate and
distinct causes . One i s damage resulting from the
immediate necessities of war— the so— called “
faits de
gam e’fi— for which no compensation i s paid
,and in
jury which comes about in the natural course o f care
less event . Of course human nature,no less active
with the French than any other national ity similarly
placed , i s very apt to ascribe all losses to the secondcause and therein l ie s the most frequent subj ect o f
controversy. Indeed it i s extremely difficult sometimes to convince the Frenchman that whatever has
happened to hi s goods or hi s chattel s was the faulto f the god o f War instead o f the god of Man .
A unit was once encamped on a farm near the front.Its mules were picketed nearby. Suddenly and with
out warn ing a numbe r of German shell s dropped on
the camp . The animals were turned loose and they
S . O . S .
beat a retreat that was more strategi c than orderly.
Being by nature destructive beasts , they took the
shortest cut to the rear , which happened to be throughhighly cultivated gardens and orchards where they
played havoc . With great difficulty the farmer was
convinced that the un fortunate action was an act o f
War and there fore he could receive no compensation .
The real humours o f war are found in these French
claims for comparatively smal l damages . A well
meaning cow died from eating camouflaged grass
meant to deceive the Hun but not the unsuspecting
herds of France . Her owner fi led a claim which
proved that the beast was an innocent bystander o f
War and which was paid . Another cow attracted
by the remnants of grass on a bombing range allowed
either her curiosity or her hunger to get the better o f
her animal discretion and died a s a result of eating
the grass , which had been poisoned by the contents o f
the grenades used on the range. She was also put into
the innocent bystander class .All damage by American student aviators who are
now flying all over France and who have sometimes
to descend unceremoniously in a field under cultiva
tion , are paid by the as are claims for theconsiderable injuries resulting in the Training Areasfrom trench-digging
,bomb-throwing, rifle-practice
and also practice with machine-guns and heavy arti l
le ry. The French have come to the conclusion that
our horses and mules are highly discriminating when
they go out to pasture , because they always select the
best gardens and orchards. This straying into fertile
2 86 S . O . S .
doctrine O f contributory negligence which frequentlyi s a complete de fence in America does not obtain in
France . Hence we have many street accident claims
to pay.
The French have a high sense of appreciation of
our j ustice and generosity in thi s matter o f damage
claims. Let it be said to thei r credit that they some
times do not present a bil l o f injury . Not long ago
the following letter was received by the CommandingGeneral of the Services of Supply from a father
whose daughter had been injured by one of our big
motor trucks
In the name o f my daughter , victim of an accidentcaused by an auto truck in the service o f your army ;in the name o f her late husband who died for Francewith decorations by order o f the army ; of hi s daughter and my whole family ; considering the correct attitude and considering the pain ful position of themilitary auto-driver
,under the strict lash of military
di scipline,I have the honour to plead in hi s favour
for your kind indulgence .“After the pain and suff ering resulting from theaccident which I hope i s only temporary it will bepro foundly pain ful to us to think that a brave soldierwho came to de fend us , m ay be punished severelyfor an act for which he is not to e blam e .
“Trusting in your kindness, commander, will youreceive kindly the assurance o f our high regard .
All thi s difficult work requi res a highly speciali sedtrain ing, partly legal but mostly human . In order to
secure the necessary personnel a school has been estab
lished at Tours to equip men for the R R. C . Serv
MARVELS OF ARMY ORGANISATION 2 87
ice . It i s held in a whitewashed room in the old
French Barracks. More than one student bears on
his right sleeve the chevron that proclaims woundedin action .
” Typical o f the contrasts that war creates
thi s institution i s in charge of a former lecturer atthe Harvard Law School . Stranger sti ll i s the situa
tion which dai ly finds American Officers , lawyers by
profession,sitting as quasi courts in equity through
out France and administering French laws to French
people so that justice shall prevai l . In thi s war— as
in no other— everything i s po ssible and nothing i ssurprising.
When posterity makes its appraisal o f the Americaneff ort in France no detai l wi ll probably come in for
a larger degree o f wonder and admiration than the
immense amount o f construction reared by these alien
hands in a foreign land . The A .E.F. has been a
Master Builder. The whole task O f army construe
tion comprises a branch o f the American Business of
War that expresses American energy and enterprise
to a degree not surpassed in any other Serv ice o f
Supply. Uncle Sam is a Boss Contractor and on astupendous scale . He runs a bui lding business precisely l ike any o f the great constructi on corporations
in New York or Chicago. The only difference i s that
while a private concern must solici t trade,the A .E.F
gets all i t wants without the asking.
At the head o f this work is Brigadier General Edgar
Jadwin , Director o f Construction and Forestry, whoseoffice in that now-famous quadrangle at Tours i s thenerve-centre of the army building that ranges from
2 88 S . O . S .
the construction of an immense dock at a Base portup to the erection of a temporary storage shed in theZone of the Armies. Under him i s an army of more
than men , including thousands O f foresters .
He could build a fair— S ized city almost overnight ; no
specialised task from a bakery to a cold storage plant
i s outside the capabilities o f this host which toi ls
with hammer and saw with the same fidelity as the
man who fights with guns. In a previous a rt icle I
told the story o f some o f the achievements registeredby the army engineers. It only remains to Show the
business side o f the organisation which i s a striking
lesson in centralisation .
Despite the myriad construction enterprises con
stantly underway throughout France there i s a“ fol
low-up” system which keeps track o f every undertak
ing. In what is known as a File o f Projects , GeneralJadwin maintains an up
-to-date record o f all work
under way . Each piece of work is on a separate sheetand whether it i s a dock , warehouse or hospital he can
tel l at once how far i t has advanced and what remainsto be done. This results f rom the fact that hi s Serv ice
i s charted from Director down to a gang cutting tim
ber in a far-away forest . He has a Chie f Engineer
in every one of the Sections in France . Each Chie fhas his own organ i sation, which i s a link in the armyConstruction chain . I f a dock i s to be built in Base
Section Numbe r One the plans and specifications aresent to the Chie f Engineer o f that Section who ischarged with execution . It i s up to him to see i t
through . He makes dai ly and weekly reports of
MARVELS OF ARMY ORGANISATION 2 89
progress,which enable the Director to keep his File
o f Proj ects l ive . When I was in Base Section Num
ber Two exactly one thousand projects o f one kind
or another were under way.
This Proj ect Fi le,however, i s only one detai l in
the plan o f organisation . The whole scheme o f army
construction i s visual ised on the huge Map o f Con
struction which hangs in General Jadwin ’ s office and
which shows every piece o f work under way. Eachkind o f job i s indicated by a colour. A hospital i s
indicated by a tan square ; a railway yard by a whiteone ; a Supply Depot in straw ; a Camp Site in blue ;an Aviation Camp in red
,and so on.
In the same way each type o f work has its ownchart. What is known as the Hospitali sation Chart i sone o f the marvels o f system . It shows in waves and
in thousands O f beds ( all hospital s are built i n termso f bed-capacity ) how the enorm ous system of Amer
ican Hospitali sati on in France i s expanding by leapsand bounds . A line in blue
,for example
,Shows the
bed space available in Base hospitals and hotels ; green
indicates the be d space in camp hospitals,while mauve
locates hospital bui ldings under way. The A .E .F. follows the rule o f having ten hospital beds for every
hundred men oversea . Our hospital construction, or
Hospitali sation as it i s known,i s so standardi sed that
we build in regular units of a thousand beds and have
been known to erect three or four o f these in a singleday.
All construction plans and specifications with theexception of those for Railway Transportation are
S . O . S .
prepared by a large force o f draughtsmen which ispart o f the staff
\of the Director o f Construction and
Forestry . The plans for rai lway proj ects are drawn
under the di rection of the Director General of Trans
portation,for whom General Jadwin acts as Consult
ing Engineer.This mighty construction not only requi res an army
o f toi lers but an immense amount o f lumber. This
brings us to the se cond phase o f General Jadwin’ s
work . Obviously i t i s impossible to transport themillions and millions o f feet of timber from the
United States . Tonnage , as you have learned , i s the
supreme problem o f the A .E.P. and must be uti lisedfor material that cannot be obtained abroad . The
army there fore decided to produce its own timber by
cutting i t in France . This has led to the organisation
and development o f a complete Forestry Service which
i s mobil ised wi th the same scientific care as any other
branch of the army.
In the Forestry regiments you can find lumber
j acks who have made the chips fly in the forestso f Wi sconsin
,Maine
,Washington , Michigan , Ore
gon , Louisiana and Alabama . They are a hardy, sea
soned,weather-beaten
,competent lot and have ren
dered a service comparable to that of the locomotiveengineers and firemen who le ft cabs and tenders on
the American systems to drive the army i ron horsesin France.By arrangement with the French Government we
have acquired nearly two hundred French forests
where you can hear the z ip o f American saws and the
292 S . O . S .
month and the number of our saw-mills i s rapidly
nearing the one hundred mark .
Construction i s only one consumer o f army wood inFrance . The army must be kept warm
,which means
that for the twelve months between July Ist, 19 18,
and June 3oth , 19 19 , the Quartermaster Corps
which provides fuel for the A .E .F .
— will require
tons o f cord wood . One cord equals two
tons . The wood for fuel i s cut under the direction
o f the Chie f Quartermaster and at the time I write
is being done in the Advance Section by more thanten thousand men who include nearly two thousand
civilian labourers ; the others are American soldiers .A study o f the American Business o f War would
be incomplete without a look at that highly necessary
detai l in the conduct o f a corporation,which is the
pay roll . In addition to many war-born distinctions
Uncle Sam has become one o f the largest employers
in the world with a box-oflice second to none . Al
though the doughboy has no worries about the High
Cost o f Living so far as France i s concerned ( he i s
fed like a fighting cock ) he likes to have money inhi s pocket and his grate ful Government sees that he
gets it promptly no matter i f he is fighting at the
front or serving in the rear.The principal army disbursing in France i s done
under the auspices o f the Chie f Quartermaster , whopays all tr00ps except those in the Engineer , Signal ,Medical
,Ordnance and Air Services . He also pro
vides the money for billets , for subsistence , clothingand gaso lene bought in Europe and for the rental o f
MARVELS OF ARM ! ORGAN ISATION 293
the French telegraph wires that we lease. The Chief
Disbursing Officer,Lieutenan t-Colonel C . B . Eckels ,
handles more money than most big banks. Although
he deals in millions he never sees any o f the actual
cash . In September alone the amount o f money that
passed through his ofl‘ice represented more than $100,
O f course thi s money i s not sent from theUnited States . A very simple system o f exchange of
national credits makes i t possible for us to always have
available funds .
Every American soldier i s paid in the money o f thecountry in which he i s serving and in cash . I f a
doughboy in France i s unmarried,carries no war ri sk
insurance and has not subscribed on the instalment
plan for a Liberty Bond,he gets $33 a month , or,
based on the rate o f exchange at the time I write , 188
francs and 10 centimes . Wherever a soldier has allot
ments , whether for family, Liberty Loan or insurance ,thi s amount is first deducted from his pay and he gets
the proceeds . The men are paid once a month byso— called Disbursing Quartermasters . I f a man i s i ll
or wounded in a hospital the money is brought to him .
With pay as with everything else the American sol
dier gets the benefit o f the last word in army convenience . This means that recently we have introduced a new and compact Individual Pay Record
Book which i s a substitute for the old-time and cumbersom e army pay roll which the men had to sign .
I f he were wounded or lost he frequently missed hispay for several months be cause there was no accessi
ble record of what he had hitherto received . The new
S . O . S .
pay book,which must be carried by the soldier on hi s
person al l the time,eliminates this hardship . In it i s
recorded every paym ent made to him and it i s l ikewise
a complete history o f the owner together with hi sfamily financial obligations i f he has any.
This book i s patterned a fter a similar one carri edby the Briti sh Tommy. It lacks one detai l of themodel , however, in that i t has no blank space on whichthe soldier may make hi s will . Thousands o f Briti sh
troops have written their last testament within sound
o f the guns and just be fore going over the top in that
little blank space which i s so o ften thei r farewell
indited message on earth .
The American army pay book i s a great deal more
than an up-to—date ledger o f the soldier’ s income . The
record of the automatic withdrawal o f the allotments
for wi fe or mother i s a constant reminder of obliga
tion to family,while the equally systematic payment
o f his instalment on the Liberty Loan i s a kindred
stimulus to financial responsibi lity to hi s country and
his flag. It begets a sense o f thri ft and saving that,l ike so many other war experiences, becomes a con
structive precedent for peace.The army pay book i s just one of many first aids
to the soldier’ s physical and economic convenience .
Just a s a Store on Wheels goes to the man in thetrenches so does a Travelling Adjuster visit units in
the field in the interests of War Risk Insurance. The
psychology of thi s i s interesting. The nearer a man
gets to the Zone of Death the more apt he i s to want
to protect hi s family in case he i s killed . A bursting
X II— S ystem Unto D eath
HE extraordinary system that accounts for allthings in the army from a can o f food to afive-ton truck renders a kindred and ultimate
service with each li ttle sepulchre o f glory that dots
the fields o f France. Here i s an act that reachesacross the sea and touches the hearts and homes of allAmerica . Since no soldier’ s body can be transported
to'
the United States unti l a fter the peace treaty is
signed , the care o f the overseas graves becomes a matter of supreme responsibili ty. Through a supervision
that combines tender solicitude with minute detai lnearly every square yard of French earth “with a
richer earth concealed” i s marked and can be identified when the Pilgrimage o f Remembrance begins .Our grave registration is perhaps the most difficult
in the war for the reason that while the British,for
example , operate in a compact area in France ourmen are in the l ine from the English Channel to the
Vosges. They have been thrown in the battle-frontat unexpected times and places and everywhere theyhave christened the ground with their good red blood .
The complicated and sometimes hazardous labour of
finding and marking these graves i s entrusted to what
is known as the Graves Registration Serv ice , whichhas fulfil led a sacred obligation with a fidelity that
296
SYSTEM UNTO DEATH 297
will give thi s all-necessary detai l o f war a whole newdi stinction in the days to come .The direction of such a task dem ands not only real
organising genius but sympathy and understanding as
well . All these qual ities are happi ly embodied in Lieutenant Colonel Charles C . Pierce, who is the Chief of
the Service . This big-souled , kindly man has cheered
the ach ing hearts o f bereaved American wives,moth
ers and sweethearts ever since the first Phi lippines cam
paign took tol l o f our troops . He went to Manila as
an army chaplain . He soon found out that saving
families from the agony of suspense about the loca
tion o f the graves o f the loved-ones was as important
as saving souls , SO he devised a scientific system o f
accurate identification and regi stration . When we
were ready to establish a similar service in France hewas the logical choice to organi se it .
Although its function is as sentimental as i t i s gruesome the Graves Registration Service i s organised
precise ly l ike any other branch of the American Army.
Colonel Pierce , who i s part of the QuartermasterCorp s, i s at the apex o f the pyramid which outlines
every detai l O f its work from the acquisition O f cemeteries to the photographic record o f a lonely gravesomewhere on the fringe o f battle . The G .R .S .
as the Graves Registration Service i s called for short— has nothing to do with the burial of the dead ( thisis done by Burial Squads with the army ) , but it takesup the work the moment that the grave is fil led . Itregisters and inspects graves ; corresponds with relatives and friends of deceased soldiers, conducts a l ia i
S . O. S .
son with our Alli es in all matters of mortuary interest,
and , what i s most important O f all , maintains such
a complete and accurate record of every soldier ’ s grave
in France that when the war i s over i t can be easi ly
located .
To do this, Graves Registration must have the co
operation of the armies in the field . It begins with the
individual soldier. Every officer, private and civi lian
attached to the A .E .F. must wear two aluminum iden
ti ty tags. They are about the size o f a si lver hal f
dollar and of a suitable thickness and must be worn
suspended from the neck underneath the clothing by
a cord or thong passed through a hole in the tag. The
second tag i s suspended from the first one by a short
piece of string or tape . In the case o f officers these
discs are stamped with the name, rank , regiment , corps
or department o f the wearer and the letters “US .
”
I f a man is an,
aviator hi s tag wou ld hear the words“U . S . Air Serv ice.” Many officers wear a metal ,
identification plate attached to a chain around the
wrist . W ith private soldiers the tags are simply
stamped with the soldier ’ s name and the letters“U. S . A.
”on one side and the army serial number on
the other. In the British army the religious faith of
the soldier is indicated . C.E . stands for Church o f
England and RC . for Roman Cathol ic .
When a soldier i s ki lled in action the burial squad
i s required to bury one of the identification discs with
the body and place the other in a bottle or attach it.
in some way to the temporary marker over hi s grave.
300 S . O . S .
Registration o f graves involves no small degree ofdanger. In the Zone of the Armies the G .R .S . Unitsfollow closely on the heels o f the burial part ies o f
the combat troops,registering and veri fying the tem
porary markings o f all graves,searching for and
burying bodies that have been overlooked,and regu
lating and organising the battleground cemetery whichri ses so O ften and so sadly almost overnight on the
hillsides and in the valleys . Some o f these Registrars develop an uncanny instinct for locating un
marked graves. I have known them to stop suddenlyon the road and a fter a swi ft glance at a field nearby
that gave absolutely no sign o f a grave say,
“A soldieris buried out there . A sk how they know it and they
will tel l you that it i s determ ined by a variety of reasons which may be a slight depression in the groundor the appearance and formation o f the soi l .A fter every battle an off enswe i s launched for the
d ead precisely like the one launched for the l iving.
It i s composed o f the Advance Groups of the GravesRegistration Service . Each one consists of an officer
and ten men . They deploy a skirmish line to find out
i f any grave or bodies have been overlooked . Theywork under shell fire and per form a service that i sboth heroic and holy. I can pay no higher tribute towhat they do than to reproduce part o f a Letter ofCommendation about one o f them— it was in charge
o f Second Lieutenant Homer B . M cCorm ick— whichwas issued by special direction o f General Pershing.
The official account of the particular pe r formance is
as follows
S ! STEM UNTO DEATH 1
. 301
On Apri l 20,Lieut . M cCorm ick and hi s Group
arrived at Mandres and began thei r work under heavyshel l fire and gas
,and although troops were in dug
outs,these men immediately went to the cemetery
,and
in order to preserve records and locations,repaired
and erected new crosses as fast as the O ld ones wereblown down . They also completed the extension tothe cemetery
,this work occupying one and a hal f
hours, during which time shells were falling continually and they were subj ected to mustard gas . Theygathered many bodies which had been first in thehands o f the Germans
,and were later retaken by
American counter attacks . Identification was especially difficult , al l papers and tags having been re
moved . and most of the bodies being in a terriblecondition and beyond recognition . The Lieutenantin command particularly mentions Sergeant Keatingand Privates La Rue and Murphy
,as having been
responsible for the most gruesome part o f the worko f identification , examining every body most thoroughly, searching for scars or tattoo marks and wherebodies were blown to pieces
,these men were especially
particular to make minute examination,regardless of
the danger attendant upon their work . Thi s groupof men was in charge of everything at Mandres fromthe time the bodies were brought in unti l they wereinterred and marked with crosses and proper nameplates were attached .
”
As soon as a man i s killed in action hi s death i s
reported by telegraph or runner by hi s immediate
Commanding Officer to the Adjutant o f the uni t,who
in turn sends it to the Adjutant General o f the
who supervises the preparation o f the Casualty List
the Roll of Honour. No casualty i s reported,how
S . O . S .
ever, unti l the official grave location i s received . Thisis due to the fact that men missing and reported deadfor days or weeks sometimes show up in time or have
been captured by the enemy. The Service, therefore ,takes every precaution to prevent a premature noticeo f death being sent out.
The system o f grave location becomes a highly important part of Casualty Intelligence. When a graveIS properly marked a so-called Grave Location Blank-made out in duplicate — i s sent to the Graves Regis
f ration office . It shows the name , rank and number
O f the soldier ; the place o f burial ; the grave number ;whether the grave is marked with a peg
,headboard ,
cross or bottle ; the disposition of the identification tagand any other remarks . Thi s Blank must be signed
by the chaplain who officiated at the burial or someother officer present . One copy o f this Blank goesto Graves Registration and the other to Central Rec
ords for its Master Card Index of the A .E.F. The
permanent record o f the grave i s put on a card whichcontains the army history of the soldier ; where hedied ; the nature o f hi s wound ; how he was identified ;the numbe r of the Casualty Cablegram in which hisdeath was officially reported ; hi s next of kin , and thedi sposition of his pe rsonal eff ects . A special Eff ects
Depot, in Base Section Number One, assembles theproperty O f all men killed and transmits i t to theirfamilies.Not content with making certain that every grave
is properly located and registered , the G.R .S . performs
sti ll another kindly serv ice m the shape of a letter
304 S . O . S .
for marking the graves of the Hebrew dead . In no
ins tance i s a cross used . I f only crosses are availablethe horizontal piece i s removed and the name plateor number i s attached to the perpendicular section or
standard . The prescribed marking for Jewish soldiers
i s a square headboard which is carried on the regularl ist of Quartermaster supplies . When you know this
you feel certain that i f any Mahometan should die in
the service o f the A .E.P. he would be laid away with
hi s head towards hi s beloved East !The army system which knows neither f riend nor
foe carries its tender ministrations to the enemy dead .
Whenever i t i s necessary for the A .E .F. to bury a
German or an Austrian a section of a mili tary cemetery i s uti li sed . A report o f this grave location is
made just as in the case o f an American . The indications o f rank and service are reproduced in Germanas well as English . The location of these graves is
conveyed to the German authorities through the American Legation at Berne
,acting with the Red Cross .
One more picturesque detai l wil l i llustrate the thor
oughness o f Graves Regi stration . Whenever a grave
i s “i solated,
” which means that it may be outside acemetery
,in some obscure French burial-ground or in
a detached field,a sketch i s made of it and becomes a
part of the location records. I have seen scores ofthese sketches. They are so minute and accurate that
a child could find the grave by having the diagram inits hand . I f the grave is near a road the sketch willnot only Show the road and adjacent territory but will
speci fy that “a group of firs is six feet away .
” On
SYSTEM UNTO DEATH 305
another sketch I saw this direction : The grave is
fi fteen feet from the road and under a shel l hole ina stone wall .” Arrangements have recently been com
pleted for a photographic record o f every Americangrave in France . It will be done under the auspiceso f the Red Cross. Such elaborate supervision means
that the percentage o f “unknown” American dead in
thi s war will be smaller than ever before in history.
The efficiency o f the A .E .P. obtains even unto
death : Greater love than thi s hath no army.
X III— Business M anaging W ar
HEN the real story of the Great War i s wri tten and some dispassionate appraisal i s made
of the causes o f victory it will be found thatthe laurel o f civi li sation’ s triumph will rest with no
single nation . It was not the unspeakable sacrificeo f Belgium, the incomparable heroism o f France , the
dauntless courage o f the British,the blithe daring of
America, the fortitude o f Italy, or the well-nigh for
gotten Russian resistance o f the early days . Ratherwas it the co-ordination o f all this superb effort ex
pressed in the Unity o f High Command at the front ,coupled with no less flexible and compact Unity o f
Supply in the rear, that made the achievem ent possible.
To thi s unification,which must stand out as the
really determining factor in the war ( Germany didnot begin to crumple up until the Foch Consolidated
Hammer began to strike ) America has contributedher full share . Nor i s thi s surprrsmg. Co-ordinationi s s imply another name for that larger standardisa
tion of efficiency and product which epitomise her industrial genius . It became one of her overseas aimsthe mom ent she became a full-fledged partner in the
Business of War and had an army in the field . With
thi s Business M anaging of War, as i t may well be
306
S . O . S .
becomes quite evident that without the purchasingagency we have set up
,the whole American war par
ticipation might have been seriously impaired .
Through its Labour Bureau it secured , maintained andmilitarised an army o f civi lians in Europe
,
Asia and Africa , which was another tonnage saver.It has been the si lent submarine-fighter. The story
O f the world-wide machine that it has created , thefortitude and resource o f the business men in khaki
who Operate it,and the constructive and co o perative
influence that it has exerted upon the conduct of the
war, compri se a fitting finale to the panorama of theServices o f Supply o f which i t is a part , and which
has passed in review be fore you .
Army purchase began in France the moment that
the first American Expeditionary Force landed . Ob
viously i t could not carry al l the supplies i t neededand hungry men and beasts cannot wait . In addition ,our first Engineering units arrived practically without tools . I t meant intensive purchasing, which has
kept up on an increasing scale ever since .As the overseas force expanded thi s buying which
began by scattered units was. done by organised Serv
ices . Each Service has its Purchasing Officer. The in
evitable happened . So urgent was the demand for supplie s of all kinds that these branches of the army weresoon in commendable but costly competition with eachother. When the Quartermaster Corps priced a quantity of material
,for example
,and returned in a f ew
days with the necessary authority to buy,i t discov
ered that the Engineers had already absorbed it. The
BUSINESS MANAGING WAR 309
evi l went further because the French business man ,being human, stimulated this competition and raised
his price accordingly. The French army,in turn
,felt
the effect o f this competition and a serious si tuation
developed .
No one realised thi s more swi ftly than General
Pershing, whose grasp of business detai l and instinctfor standardisation are almost uncanny . He saw that
while every ton we bought in Europe aided the whole
shipping programme , the purchase o f that ton mustbe orderly and constructive . In August
,19 17, he
authorised a General Purchasing Board composed of
the Purchasing Officers of the various Services andwith a General Purchasing Agent at the head . This
Agent was to be the representative o f the Commanderin-Chie f in liaison with the various Allied purchasing
agencies and charged also with the co-ordination and
supervi sion of all purchasing agents in the A .E.F.
The problem was to find a business man in the army
with sufficient financial and commercial experi ence to
attach himsel f to a desk and organise thi s all-important work . It required v ision , executive ability , and
the power to handle difficult situations arising out of
negotiations with foreign governments. Fortunatelya man of this calibre happened to be wearing the uni
form of an officer o f Engineers in France . He was
the then Lieutenant Colonel,and now Brigadier Gen
eral , Charles G . Dawes , who had be en Comptroller o f
Currency under President M cKinley and who had
worked his way from humble station in an Ohio townto be president of one o f the leading Trust Companies
S . O. S .
in Chi cago. He expressed the highest poss ible capitalisation of business brains for the Business of War.When we went to war with Germany he sought activeservice . Having be en Chie f Engineer of a small rai l
way in the Middle West in his early days , he obtaineda commission in a famous Engineer regiment which
was one of the first to arrive in France and which
has le ft its impress in docks,rai lway construction and
Supply Depots .General Pershing knew General Dawes when the
latter was a practising lawyer in Lincoln, Nebraska .He had followed his admirable career in the army so
he installed him in Pari s as General Purchasing Agent.He began in a small room in the Hotel Sainte Anne
which was then the Headquarters o f the AmericanArmy. TO-day his staff and the associated organisa
tions not only occupy the largest hotel in Paris buthave representatives in nearly a dozen different countries . Thus with Purchasing— as with every other
detai l of American Supply— you get the now familiarmiracle of an almost unprecedented expansion .
When you examine the work o f the General Purchasing Agent and the General Purchasing Boardthey are two separate and distinct propositions-” youfind that they paral lel for war the same system o f
organ i sation observed by a huge corporation in peace .
Let me illustrate with the case o f the United S tatesSteel Corporation . I f every one of its subsidiary com
panies purchased raw material , machinery and generalsupplies on i ts own and in the op en market the over
head co st would be excessive on account o f the lively
BUSINESS MANAGING WAR
competition . Instead,the corporation established a
Chie f Purchasing Agent who buys for the whole insti
tution . All requirements are submitted to him ahead
of time ; he anticipates needs , and gets the best possible product and price . It i s centralised buying. This
i s precisely what happened with the A .E.F. The— as the General Purchasing Agent i s
called— and the G.P.B which i s the General Pur
chasing Board,do all the overseas buying for our
armies through a system that i s a marvel Of co ordina
tion and result .The General Purchasing Agent occupies a pecul iar
yet distinct position . Although every dollar’ s worth
o f material that we buy outside o f America i s pur
chased under hi s authority he does no buying himsel f .The buying i s done through the heads of the Purchas
ing Departments o f the various Services who constitute the General Purchasing Board and who maintain
,
as a result, an independence of purchase . They pur
chase by category , that is by specific lists o f i tems , andthe process i s there fore known as Categori cal Pur
chasing. The General Purchasing Agent,however
,
acts as a general co— ordinator o f all thi s buying. Heapproves although he cannot initiate purchase. He
likewise exercises the ful l power o f veto which is thecheck on excess , extravagance and confl ict with theinterests of our Allies .Whether in France
,Switzerland
,Spain
,Italy
,Hol
land, Sweden , O-r Portugal the General Purchasing
Agent, through hi s representative in that country, becomes the outpost and the scout for supplies. He
locates horses, digs up raw material , discovers machinery
,secures options on crops . The actual buying
o f all thi s,however, i s done by the representative o f
the Service for which it i s intended acting under the
G .P .A . representative’ s supervision . Thi s procedure
i s expedited— you must step l ively in war buying
for the reason that an officer O f each Service is attached to every foreign branch o f the G .P .A . In such
a transaction,therefore, the agent of the G .P.A . acts
as Co-ordinating Officer. The great bulk of our over
seas buying, however, i s in France where an explanation of the system reveal s the whole working of an
organisation which i s second to no Allied Business
institution geared up to the needs of the war.In order to get a comprehensive view we must begin
in the Office of General Dawes in the Elysee PalaceHotel which is the Headquarters o f all A .E.F. pur
chasing activities . Every American who has visited
Pari s in recent years wi ll at once appreciate the pic
ture sque significance that attaches to the use of thi s
hotel for war purposes . The imposing stone strue
ture , which occupies a full block on the ChampsElyse
’
es,was the favourite stamping ground— so far
as Paris was concerned— o f the beauty, chivalry and
royalty of Europe be fore the war. Here King Leopold of Belgium maintained a suite. In the foyer
dukes,diplomats and stage favouri tes mingled in gay
and festive arrayVanished are al l these social splendours. Where
once the champagne glasses clinked you hear the rat
tle of American typewriters ; in the gilded dining room
3 14 S . O . S .
of General Pershing. At the apex i s the Commanderin-Chie f. Linked with him is the Commanding Gen
eral of the Servi ces o f Supply. Tied up with both o f
these is the from whom radiates such a network of co-ordinated agencies that the chart lookslike the reproduction of an octopus whose tentacles
extend everywhere . They bind the A .E .F. up with
al l our Allies ; they extend to every foreign country
where we buy supplies ; they disclose a succession o f
compact, scientific and highly-organised bureaus that
do everything from standardising accounts to settingup insurance against a fter-the-war investigations . To
analyse them in order i s to dissect a system that couldaudit
,manage
,and safeguard the fiscal interests of any
huge American corporation no matter how large .The Control Bureau will aptly i llustrate how the
organisation works . At the head i s Lieutenant-Colonel Franc1s E . Drake whose long contact with Big
Business in Europe equipped him to deal with the
many problems that Continental war-t ime buying develop . Associated with him 18 a group o f American
business men,most of them long residents o f Paris
who le ft lucrative posts to give army buying the benefitof their varied experience .The Control Bureau i s the clearing house for al l
American army orders . They flow in to the extent of
several hundred each day from the Purchasing De
partments of the eleven Services that buy everythingfrom rai ls to trucks . Not only must every order havethe approval of the General Purchasing Agent but all
orders involving amounts in excess of must
BUSINESS MANAGING WAR 3 15
have the additional approval of the French Government . Hence the bureau maintains an intimate andconstant liaison with the French Government whichis one o f the most interesting and constructive phaseso f i ts work .
Every Service in the A .B.E. gets — and i t will continue unti l the army leaves France — what i s knownas the Forward Requirements o f i ts various units .By Forward Requi rements i s meant future needs.
These Requirements are transmitted to the General
Purchasing Agent who consolidates them . He likewise co-ordinates all dem ands for certain standard
commodities . I f , for example, the Quartermaster
Corps , Ordnance and Engineers all need shovel s the
whole army need of shovels i s unified in one requisi
t ion and the buying i s done by the Engineers . Thissaves labour and enables the army to buy in larger
quantities and get the benefit of such purchasing.
Orders for food,timber or leather require slight
supervision . I f they involve the use o f metal— as the
great majority o f them do— they are caught up atonce in a drasti c scrutiny which not only shows
Franco—American supply co-ordination at its be st butun folds a process o f close knit business administra
tion that will have i ts eff ect long a fter the last shotof the war i s fired . This brings us to the Metal Con
trol Office whose task i s to scrutinise the amount o f
metal required for the manu facture o f articles for
American army use . Installed as Metal Controller i s
Captain Charles E . Carpe nter, who had been a brill iantand success ful machinery expert in Pari s i n civi l li fe .
S . O . S .
He allots al l metal for A .E .F. use . I f the needs ofthe diff erent Purchasing Departments exceed the avail
able supply he distributes the material in proport ionto the need .
The moment you touch metal you touch one of themost zealously conserved commodities in France . The
reason i s quite obvious. In the first flush o f her war
successes and when she came down from the Northlike a “wol f on the fold” Germany acquired by con
quest more than eighty per cent o f the i ron and steelproducing capacity o f France. A metal crisi s at once
developed . The French war industries became de
pendent to a large extent for thei r raw supplies uponother countries . Much o f thi s material had to come
from the United States and there fore became a partof the eternal tonnage problem . Be fore we enteredthe war it was not so serious . Just as soon as webegan to manu facture munitions for our own use the
French metal situation naturally became more acute .
Every ton of i ron or steel diverted to a non-essential
use not only meant the loss O f thi s material to warnecessities but likewise wasted a ton o f valuable shipping. Hence the French Government wisely established a rigid control over the supply o f al l raw materials and mainly metals .The advent o f the American Army in numbers made
the metal situation more serious because we began toplace orders in France for machinery
,too ls and other
articles that used steel and i ron and which could notbe shipped from the United States because we needed
the tonnage for men and food . This constantly in
S . O . S .
constantly at the Inspection des Forges. Just as soon
as an Ameri can Army order arrives i t i s analysed .
Many essential requirem ents must be met. Since i t
involves a contract with a French manu facturer the
first step i s to find out i f thi s particular firm or indi
v idual i s on the Black List, that is, i f it i s excluded
from dealings wi th the French Government. Then
comes the examination of the amount o f metal re
quired and the relation that i t bears to the distribution
o f the limited supply o f raw material s in France . The
third i tem is the all-important question o f price,since
i t i s neither the desire nor the interests of the French
Government that the American army be charged more
than the French consumers. The final qualification
is the ability o f the contractor to fulfil his Obligation
within the time limit prescribed . All thi s in formation
i s readily accessible to the Insp ection des Forges be
cause its hundreds o f inspectors are constantly in
touch with the manu facturing establi shments in their
di stri cts and know to the quarter of a ton what the
plant capacities are.
I f the order and the contractor meet requirements
the approval o f the Inspection des Forges i s stamped
on i t and it returns to the American Control Bureau
for the General Purchasing Agent ’ s approval . Once
stamped with his v isé the contract makes one more
journey to another Department of the Frenéh Gov
e rnm ent to be examined with regard to the possibility
of its interference with similar work being done for
the French armi es. I f no* confl ict is establ ished it
BUSINESS MANAGING WAR
receives the final O K. and goes to the contractor for
execution .
This scrutiny shows that there i s l ittle chance for
the p rofiteer to get in his ne farious work . Wherever
evidence of attempted extortion i s found the French
Government takes the matter in i ts own hands and
requi sitions the material or merchandise on the ac
count O f the army. This close team-work resulting
from a double examination of orders by both govern
ments prevents competition between the two armies .
When there i s a limi ted supply of certain art icles it
insures equitable distribution between them .
The probe that the Inspection des Forges applies to
all American contracts has “smoked out” many a profiteer to the eminent sati s faction o f the French author
ities . Just as soon as a French contractor arouses the
suspicion of thi s admi rable agency of conservation Hei s summoned to Headquarters and i s put through the“thi rd degree by the French that disgorges every
thing . Particular attention i s given to middle men or
men who handle army contracts as a side line. The
American army contract has been the mean s o f ren
dering conspicuous service in uncovering overcharges,as leading O fficials o f the Inspection des Forges glee
fully in formed me . Upon one occasion a Parisianentered into a contract with the A .E.F. to provide a
certain number of hacksaws . The contract wentthrough the routine mi ll and reached what well mightbe called the prosecuting attorney o f the Inspection des
Forges, who, smelling a mouse, summoned the con
tractor to his presence. It developed that he has a
S . O . S .
dealer in pearls who was handling hacksaws as a sidel ine. The price he had made f or them gave theFrench the impression that he sti l l believed he was
dealing in precious stones . Not only was he deprived
o f the contract but the French Government put himon a list where he could do no further extorting.
The generous co— operation o f the French Govern
ment with our army has no higher expression than ,in the work of the Inspection des Forges , which has
saved the 'United States infinite anxiety, time andmoney. This institution
,however
,i s not only the
watchdog of war— time product and pocket-book buti t will be a bulwark o f French industry after the war
and a v ital instrumen t with which to combat German
industrial aggression . I t can be developed into a
tremendous rival of the celebrated German M e tal!
Gesellschaf t which , with the Allgemeéne Electrische
Gesellschaf t~ the Teutonic Electri c Machinery Trust—was on the point o f dictating terms to the Conti
nental metal industry when the war interfered with its
mighty programme .Closely allied with thi s Metal Control i s a kindred
control o f equal importance . With more thanthreefourths of her iron and steel resources in the hands ofthe Germans
,France faced a serious problem in fill
ing orders for the American army. She was perfectly
wi lling to help us out and relieve the strain on shipping but she had to have the wherewithal to produce
the goods . To this end an arrangem ent was enteredinto by which we transport raw material from the
United States and parcel i t out to the French fac
S . O . S .
Washington , through its various agencies , secures thematerial and ships it to France where it immediatelybecomes available for American use .
Every day an immense amount o f such material
arrives at French ports . It must be received , stored ,and allotted to the various French industri es . All this
requi res a definite organisation . It would not pay theA .B.E. to build up an institution for this work for the
simple reason that the French Governm ent throughits control o f industry and material already has such
a machine in operation . Hence all thi s material i s
turned over to the French , who store and deal i t outto thei r industries , who are paid the price fixed by the
Government . Again you have an example of theco-Operation between the French and American Governm ents which is both constructive and economical .
As a result o f this activi ty the emergency needs ofthe A .E .P. are met and many thousands O f tons o f
precious cargo space are saved for necessiti es that can
only be manu factured in the United States . This i sparticularly true o f so-called hollow-ware . A con
tainer o f any kind as a finished article occupies a con
side rable amount O f room on a ship . When that arti
cle is sent to France in the form o f a sheet of i ron itoccupies much less .The extent to which tonnage saving has been carried is almost amusing . Let me i llustrate with thecase O f macaroni . The hole in a single stick o f maca
roni i s a very trivial thing,but when you consider
twenty or thirty millions o f pounds it i s not to be
despised. Hence we ship flour in bulk from America
BUSINESS MANAGING WAR 323
and make the macaroni in France . It i s good to re
member that in tonnage as in everything else, the sum
of the small things counts .NO phase o f our Purchasing System in France is
more S ignificant than that which deals with the pro
curem ent o f machine tools and for which there i s a
special Machine Tool Section . Primarily thi s has been
a War of Machinery. When you have studied its
economic phases as I have had the privi lege o f doing
for the past four years,you reali se the value o f a
lathe or an automatic . In the early days these ma
chine tools were almost worth thei r weight in gold .
Some of the great American war fortunes were made
in them , first because the Allies had to have machineryfor shell production
,and second because we ourselves
went into the munitions business on a large scal e and
the market was combed out .
America had been so prodigal with the sale andgeneral consumption o f her machine tool s that when
we actually got into the war and needed machinery for
our various Services in France we were hard put to
secure them . At that time army purchasing was inthe first throes of organ i sation for General Dawes
had just taken command o f procurement . In orderto expedite his work in speciali sed lines an Aux i liaryAdvisory Committee composed of leading American
business men in Pari s was formed . It was o f immense aid in securing much-needed machinery
,includ
ing machine tools which were di stributed among
the Repai r establi shments in France . Out of thi s
purely volunteer organi sati on grew the Central Board
324 S . O . S .
and the Machine Tool Section of the General Pur
chasing Board . In October, 19 18 , however, the purchase O f all machine tools and small tools was transferred to the Ordnance Service, of which the Machine
Tool Section is now a part .Behind this army acquisition o f machinery i s the
larger fact that every machine tool u sed for war and
which stands up under the strai n o f incessant wear
and tear,will be an equally important factor with
peace when the world will enter upon an unprece
dented era of industrial competition . The more machinery we acquire now
,especially in France where
we will be compelled to establish industries to hold our
own in the great commercial game, the better prepared
we will be for the titanic after-the-war trade struggle .Our army purchasing abroad is not without its ele
ment o f sti rring interest . S O unromantic a need as
a freight car has taxed ingenuity and aff orded an example o f Yankee enterprise that fits into the greatstory of American war supply achievement . Although
we have a succession o f car shops in France there i salways an immense demand for freight cars . A largecar-building concern in a neutral European country
had a contract with a French Railway for a thousandcars . The bodies had be en built but the contract t e
mained unfilled for the reason,
that between the timethe agreement was made and the time of deliveryapproached
,the price o f steel advanced tremendously.
The Company wished to increase the contract price
and the French Railway declined to meet it . As soon
as the General Purchasing Agent learned of this sit
S . O . S .
an intangible thing, which is power. I t had to be acquired in precisely the same way as guns or trucks .Fully to comprehend the extent o f thi s problefh
you must understand that the A .E .F. i s engaged inan immense industrial activity in France. We have
enormous car and locomotive erection and repai r
shops ; we build tanks ; reconstruct motor transport ;salvage endless equipment ; occupy hospitals almost
without number ; operate docks ; roast and grind eof
fee and manufacture chocolate . All thi s requi res
power and every Service clamours for i t. How do we
get it !
Instinctively you would say : Why not Obtain i t
from the French ! ” This i s easier said than done for
the reason that war industry made an enormous demand upon the French electric power supply
,while
extensive expansion has been greatly retarded by the
scarcity o f men , due to the cal ling up of millions of
men to the colours . Our wheels had to be kept tu rning. The provision of power became a vital matter
and its procurement was put up to the General Pur
chasing Agent who , like our Old friend G4 — the ArmyCo-ordinator— i s the repository of requests .The General Purchasing Agent met the emergency
by establishing what is known as a Technical Board ,one of the many activities under hi s supervision . The
executive head o f thi s Board i s Lieutenant-ColonelFranci s E . Drake, who as Chie f o f the Control Eu
reau is the Chairman o f the Technical Board . The
active head , however, i s the Chie f Engineer , Major
Dugald C . Jackson, a wide ly-known Consulting En
BUSINESS MANAGING WAR
gineer with much experience in public uti l ities inAmerica and who was a member o f the faculty o f
the Boston Institute o f Technology . Associated withhim from the start has been Captain Albert B . Cude
bec,a specialist in hydro-electri c construction and who,
with Major Jackson,was one of the pioneers in Amer
ican army power production in France . Gradually
they have assembled a group o f more than forty engineers who in civi l l i fe bui lt dams and irrigation projects and installed power plants from the Atlantic to
the Pacific . The Technical Board i s a sort o f Con
gress o f Experts who,in the face o f almost innu
m erable Obstacles , have furnished the“juice” to drive
the army ’s many-sided industries .Since it was extremely difficult to get complete new
power plants from America the Board set about to deve lop and adapt existing French power establishments
to the American needs . Wherever an uncompleted
French power station was discovered American con
struction gangs were put to work to complete it . Everypossible makeshi ft was employed all to the end that
power be secured . The General Purchasing Agentlearned that some Swiss turbines intended for Russiahad not been shipped . They were immediately se
cured and installed by American Engineers in a Frenchpower station . Our purchasing representatives scouredall Europe for installations . A complete plant was
discovered in Portugal . In less than Sixty days it wasdriving machinery up in the Advance Section .
The technical knowledge required for all thi s adjusting and adapting frequently had to be supple
S . O . S .
m ented by tact o f the highest order, for the reason thatthese undertakings involved rival French commercial
interests who were j ealous o f thei r prerogatives and
who had to be reconci led to the larger obligation that
both France and America were being served by this
expansion . With power,as with rail roads and docks,
thi s dynamic Americanisation is helping to change the
face of the country. Small communiti es that lackedpublic utilities are now enjoying the heating and light
ing advantages o f large cities .
The Technical Board i s on the j ob day and night
and i t has met emergencies with a degree of swi ft
ness not surpassed on the firing line . Here i s a con
crete story which will Show the kind of propositions
that are put up to i t . On Septembe r I7th, last , Major
Jackson received the following telegram from G4 at
Tours : “Get kilowatt plant in Europe .” It wasintended for immediate and urgent use at a large
Base port that we are using. ! ou get some hint of
the extent o f thi s order when I tell you that thi s plant
was of sufficient power to provide electric serv ice fora city of the size of Roanoke , Virginia , or Haverhill ,Massachusetts . Within a week a plant had been lo
cated in England and in a month it was installed in
France . The Supply Cities have had no monopolyon army wonder-working.
A huge map that hangs in Major Jackson’ s office
at the Elysee Palace Hotel gives a comprehensive ideaof the Empire of Power that we have helped to de
velop in France. We use powe r in exactly three hundred and twenty-eight localities . Each one of these
X IV — The Balance S heet
F al l our army buying in France had been done in
a definite and orderly manner through forward
requi rements and under circumstances which perm itted the drawing up o f stable contracts the
‘
task of
economic demobili sation would be comparatively easy.
Un fortunately, this has not been the case . Millionso f dollars’ worth of food and supplies had to be
bought in the early days under the stress o f emergencywhich knows neither haggling nor inspection . We
had to have the stuff ; the French and Briti sh saw that
we got i t, and the matter O f reckoning was le ft to thethen dim and distant date when
,with victory assured ,
inventories could be made .
We were not long in France before we real ised thatthe American Business o f War, l ike the American Business Of Peace
,required a good lawyer. We did what
any corporation would do and installed a Bureau of
Contracts and Adjustments which added another andhighly useful section to the constantly widening or
ganisat ion of the General Purchasing Agent . Oncemore the army took toll o f a big business brain be
cause Franklin W . M . Cutcheon , a prominent Wall
S treetl
attorney, who had specialised in financial law
for years, le ft hi s d esk in New York to take charge o fwhat was nothing more nor less than the Legal De
330
THE BALANCE SHEET 33 1
partment o f the Ameri can Expeditionary Force . He
was commissioned a Captain , but his conspicuous i f
unspectacular serv ice in disentangling the almost end
less kinks in our fiscal relations with our Allies has
raised him to a Lieutenant-Colonelcy . The net result isthat Colonel Cutcheon occupies very much the same
relation to the army abroad that Elihu Root bore to
the American Tobacco Company and Francis Lynde
Stetson to the United States Steel Corporati on . In
other words , he keeps the army out o f legal morasses
and helps in no sm al l way to pave the way to an
orderly adjustment o f our international relations when
the war i s over.
When Colonel Cutcheon took hold in Janua ry , 19 18,he faced a well-nigh staggering proposition . It was
no man’ s fault but the fault O f the great god War.
Practically all the first purchasing of the A .E.F. was
done in haste. The contracts were verbal and there
fore indefinite . The French Government had met
the situation prom ptly by allowing us to get supplies
at cost . Hence in many instances there was no fixed
price . Britain displayed the same generosity. When
the bi lls began to come in there was naturally no way
to check up . First of all,there was a lack of data
about deliveries . In those first days we did not have
enough Officers to go round and Sergeants had to act
as Quartermaster Lieutenants and receive goods.
Many o f them have been Shi fted ; some have bee n
killed ; others have gone home . We had to begin to
straighten out our financial affai rs and the job be
S . O . S .
came part of the work of the Bureau of Contracts and
Adjustments.The first attack was launched against the mountain
o f unpaid bills , involving many millions of francs andcovering i tems that ranged from gasolene to guns.
The Board did what any Court would do in the case
of a promissory note . I f evidence was lacking it became a matter o f good faith . Wherever receipts for
delivery were unavai lable the word o f the French Gov
ernm ent was taken . The financial decks were cleared
and an era of economic admini stration began . Hence
forth every voucher for purchases had to have the
receipt o f delivery attached,a French or British cer
tification which , with the United States Government
check, concluded the transaction .
Every army contract of importance must have the
approval of the Bureau of Contracts and Adjustments. This work , however, does not end when the
contract i s signed or even executed as thi s incidentwill show. A French butcher made a contract at a
Base port to furnish the American Expeditionary
Force with pounds of fresh beef every day.
After he had begun to carry out the terms of the con
tract the p rice o f meat went up . When he submi ttedhis firSt bills he increased his price accordingly, al
though it was not the contract price. The Command
ing General Of the district approved of the transac
tion, but the Disbursing Officer declined to pay, con
tending that the stri ct letter of the contract had to befulfi lled . The matter was re ferred to the Bureau of
Contracts,which
,after a careful investigation , de
S . O . S .
not know how to appraise and charge,so a capita
tion” rate of a certain sum per head per day for eachAmerican soldier was agreed on .
The work of the Bureau of Contracts and Adjustments will continue long a fter the last Americandoughboy has waved farewell to the shores o f France .On it will depend some o f the harmony o f our wholefuture relations with the Allies . This observation
brings us to sti ll another wing in the organisation o f
the General Purchasing Agent which i s engaged in
a task no less vital to our permanent friendship with
the great peoples with whom we have fought and bled .
I mean the Board o f Accounts which was a natural
development o f the stream of fiscal item s that literally poured into the office .The reason for the existence of a Board of Ac
counts requi res no diagram . With eleven Serv ices
buying supplies every day ; with almost continuousfinancial transactions with All ies and neutrals involving hal f a dozen diff erent kinds o f money ; and finally
the necessity for a prompt winding-up of all these relations as soon as possible a fter peace
,the need of
fiscal centralisation and standardisation i s obvious .
The Bureau o f Accounts , there fore , i s charged withrendering a consolidated account of all A .E.F. ex
penditure . This means that it must mobilise , classi fyand itemise al l vouchers and make up a Master Account for the War Department at Washington . It i s
a control and record bureau rather than an Operatinginstitution . Its work is to create a machinery that willmake the path to economic army demobilisation easy.
THE BALANCE SHEET 335
Such a work requi res the most highly special iseddirection . It was found in the person o f Major C . H .
Holloway,who in civil l i fe was a member o f one
O f the largest expert accountant firms in New York .
With him as junior officers are men with similar ex
p erience who have been invaluable assets in this all
important labour which , with the end o f the war inSight, is just beginning .
In analysing thi s work you again face the many
complications arising out o f our advent in France in
unexpected numbers and the emergency commercial
relations that had to be established with our Allies .In war every step is costly either in human li fe or in
money. In times o f great stress when the newspapers
are fi lled with the accounts o f great advances and the
conduct o f the confl ict i s a matter o f every-day necessity the cost is seldom reckoned . But when the smokeo f battle clears and peace is on every tongue the words“Settle up” have a far different meaning. The “over
head” on glory must be reckoned coldly and in cash .
The A .B.E. went to France prepared to pay for whati t got and the Board o f Accounts i s making it possi
ble to find out what i t owes , and will owe when theend has come .Why didn’ t the army pay as it went ! ” you may
ask. Simply for the reason , as I have pointed out
earlier in this article,that emergency knows neither
haggling nor orderly transaction . The payment foractual purchases made in the normal course o f war
event i s a simple piste of h ook-keeping. But when
you come to appraise, for instance, the value o f a
336 S . O. S .
forest and the basi s on which it i s to be restored after
the war, i t becomes a matter o f pure speculation .
Here i s another case . An emergency arose throughwhich the A .E .F. required many thousands of French
horses . These beasts had to be acqui red through aswi ft census o f the farms o f France. There was no
time for dickering. Big guns had to be moved ; we
got the horses, and the bill wi l l be rendered later.Still another instance o f thi s inevitable financial
hangover” arises out of our j oint occupation with
the French or Briti sh of various sectors in France .Our units have been thrown temporari ly into vari ous
districts where they purchased supplie s and incurred
other fiscal obligations. Almost be fore there couldbe an orderly process of accounting they were shi fted
elsewhere. Adjudication had to wait for serenerfl
times.This i s why an immense amount of unpaid obligation con fronts us with the cessati on of hosti l iti es. Inaddition to the instances I have already specified itapplies to the use of the French railways, the lease o f
locomotives from the Belgian Government, the re
habi li tation and occupation o f plants, quarri es andhOSpitals, and the undetermined debts in neutral countries . S o much f or our debit .On the other hand we have establi shed a considera
ble credit for we have provided our Allies with quantiti es of suppl ies that they were unable to obtain themselves
,more espe cially food, fuel and metal stores.
Frequently these“
supplie s have been issued in the field
and were recorded on scraps of pape r or anything that
money, or the lack of it, i s the usual root of mostev i l .
Thi s standardisation of accounts wi ll perform sti llanother vi tal serv ice for peace. It will enable thevarious Governments to know their war obligationsin advance o f that great day when the armies comemarching home . This means that they can arrange
for additional loans and taxes and help to adjust thetangle of foreign exchange which
,unless anticipated
,
may be one of the economic sore spots in the epochof world rehabili tation .
The subject of money natural ly leads to the Financial Requisition Officer— Captain Raymond Ives— who
i s the custodian of the strong-box of the A .E .P. Hisoffice i s one of the smallest in the Elysee Palace Hotel ,yet the army can do no business without him becausehe holds the purse strings. The Disbursing Officer o f
each Serv ice— in the main they pay their own bills
i ssues checks against deposits in the branches of theAmerican Trust Companies that are the accrediteddeposi tories in Pari s . Every afternoon each o f these
Companies renders Captain Ives a total o f all thearmy checks drawn on i t the day before. He in turngives them a check on the Bank of France to coverthe amount . Uncle Sam maintains a generous creditin thi s great national financial insti tution .
In this daily check-up you find the application o f arule in ope ration in every well-conducted corporation .
It means that the army has no idle and inert moneylying around loose in the French banks , as was the
case before our system became organised . Instead,
THE BALANCE SHEET 339
our funds are liquid and at work . I f you want to getsome idea of what war costs I have only to add thatthe di sbursing requirements for the A .E.F. for October, November and December are exactly185 francs, or
The average reader need scarcely be told that allthi s ram ified buying, which must go on long after thearmistice i s Signed , and which involves hundreds ofmillions of dollars and many thousands of articles ofevery-day use , must have a background of vital statisti cs. Sir Eri c Geddes, First Lord of the British Admiralty, and a Master Doer, once told me that the
secret of success, in the Business o f War or in the
Business of Peace , was summed up in the sentence“S tatistise everything.
” The General Purchasing Agent
does thi s very thing. Hence the Statistical Board i s
an essential instrument o f co ordination of war workwhich , as you will presently di scover, is performing adefinite service for peace. It was built up by Major
J . C. Roop , now at other work, and i s in charge ofMajor Joseph Willard Krueger, who has auditedconstruction accounts all the way from the Philippinesto the M alay States, and who was on the Board ofValuation o f the Inter-State Commerce Commissionwhen he cast off mu ft i for the army khaki .His main job i s to classi fy and compile the consol
idated l i sts of quarterly forecasts of the army pur
chases. It involves an examination o f every orderfor commoditi es and materials authorised by theA .E .F. He gets the S imilar forecasts of the British
and French armies in France “for the purpose of
compari son , standardisation and control . In simple
every-day language thi s means that he must preventduplication as far as possible . To achieve this de
sirable and economica l end he.
has, with the co-operation of Lieutenant Donald des Granges
,a Boston
architect in civi l l i fe,instituted a work that wi l l make
a definite and perm anent contribution to the stabil i
sation o f international trade . It reveals a picturesque
condition develop ed by the war .
Every Service in every Allied army uses nearly
every known kind of tool , especially in its Supply domain . Each Serv ice
,however, has a different name
for the same article . A sk an Englishman for a mon
key-wrench and he thinks you are talking about nat
ural history ; speak O f a frog, which i s a portion o f arailroad switch
,to a Frenchman and he at once as
sumes that you mean one of his favourite articles o f
food . When you see a bunch of inter-all ied army or
ders you are apt to find eight or nine different titlesfor the same thing. Let me i llustrate with a commonsaw. In making requisitions the Air Service calls it
a hand cross— cut saw ; the Engineers know i t as a
cross-cut saw ; Motor Transport knows it as a handsaw ; Construction and Forestry orders it as a wood
saw ; while the S alvagei
S ervice indicates i t as a car
penter saw. It makes for con fusion .
The Statistical Bureau i s making a giant card index
or a Vocabulary as it will be finally known , thatstandardises the name o f every article that armies
wil l use . The specific item of saws that I have just
used shows the urgent need o f it . In the Vocabulary
S . O . S .
between inter-allied forces . At the Headquarters ofthe Services of Supply, for example , there i s a so
called French Mission which represents the authorityof the French army. All negotiations with the French
must be made through that Mission . Attached to
every Service , large or small , i s a French Liaison Offi
cer. When any matter ari ses that requires French
intervention or co-Operation it is re ferred to him first .
In the Elysee Palace Hotel i s a considerable French
Mission which acts as the intermediary in al l mattersof purchase and which stamps the final French ap
proval on all American orders for goods bought inour Sister Republic.Sum up the work of the fi scal activ i ties that flour
i sh under the banner o f the General Purchasing Agent
and you find that they write a consolidated insurancepolicy against po st-war investigations and scandals.
Long and costly experience has shown that it i s not
war itsel f that digs the graves of reputations but theofficial inquiries that come afterwards. When pe acefinally broods John Jones of Oshkosh or anywhere
in the United States who bought a Liberty Bond may,and probably will
,demand to know how his money
was spent in France . Thanks to a standardised ac
counting system and a recorded “ follow-up”of sup
plies to the point of consumption he wil l be told tothe last dollar. The balance sheet of the AmericanExpeditionary Force will be as clean as the consciencesof the gallant men who regi stered thei r heroism on the
fie ld of battle .It only remains to speak of the significant co
THE BALANCE SHEET 343
ordinating agencies that supplement the BusinessManaging of War and rear the unbroken bulwark of
Allied Supply. Chie f among them in many respects
is the Military Board o f Allied Supply which is wholly
American in conception .
After the momentous deci sion was made for military unification of the Allied front under the su
preme command o f Marshal Foch , General Pershing
made the proposition to the Allied Governments last
April that i t was absolutely essential to match thiswith a military unification o f the rear. He made a
general request for an immediate consideration of them atter. He appointed General Dawes, then a Colonel ,to represent the while M . Clemenceau named
M . Loucheur, the French Minister of Armament , to
consult and suggest a plan . They jointly dev ised a
scheme for co-ordination which was discussed at twocon ferences . M . Clemenceau presided at one of them .
The result of these international con ferences wasto demonstrate again the enormous difficulty so often
encountered throughout the enti re war of securingagreement between large bodies . In hi s great desi reto secure military unification of the rear GeneralPershing authorised General Dawes to state to theinter-allied conferences that i f i t could not be accom
plished otherwise he would relinquish the commandof hi s own rear in favour o f either a Frenchman or an
Englishman under a plan of consolidated authori ty.
Finally , realising the necessity for quick decision , General Pershing, without waiting for a conclusion of theinter-allied con fe rences, submitted a plan to M . Clem
344 S . O. S .
enceau which they j ointly signed . He then sent General Dawes to England to se e Lloyd George and Vis
count Milner, the British Secretary o f State for War,to secure the acquiescence o f the Engli sh Government.A fter General Dawes’ s explanation of the plan theEnglish Government, through Viscount Milner, formally accepted it .
The plan , as finally adopted ,provided for the co
ordination O f the rear of the three armies by meansof a Military Board consi sting o f one Officer from
each army. The President of thi s Board i s Colonel
Charles Payot, who has be en in command of the rear
of the French Army for the last three years, and is
considered one of the ablest officers 1n the allied armiesMajor General Reginald Ford represents the British
Army and General Dawes by nomination Of GeneralPershing represents the American Expeditionary
Force. The Italian Army in France i s repre sented by
General Merrone and the Belgian Army by Major
The complete record o f the formation and accom
plishm ents of the Military Board Of . Allied Supply
or, as the French term it , the Comité Interallié desRavitail lements
,will afford one o f the most illum i
nating studies o f both the difficultie s and the enormous advantages of alli ed co-ordination and will sheda new light upon th e strong character and broad
vi sion of the American Commander-in-Chie f.
The Military Board of Alli ed Supply only rep reh
sents one angle o f the extraordinary team-work be
tween the Allied Governments which brought Ger
S . O . S .
own, they ’
subordinated individualism to the biggeri ssue of de feating Germany. What was said in thebeginning O f thi s chapter may now be repeated and
emphasi sed at the close . In thi s unity of eff ort inthe front and the rear l ies the real reason for democracy
’
s triumph .
How long thi s team-work will obtain a fter peace
no man can tell . The struggle to live , both with theindiv idual and the nation , will be come a fierce battle
for existence. It will be a case of the surv ival of the
fittest. Whatever happens,one thing is certain . The
lessons of co-ordination learned in the travai l of waremergency wil l have thei r constructive eff ect longhereafter.
History will give the American fighting men a highplace in the Valhalla o f the Great War. Because o f
the unexpected end o f the struggle they did not havethe opportunity to show thei r mettle ln larger numbers
and in a wider field , however arden t their hope . Theircomrades o f the rear have been more fortunate .
Thei r task began the moment the American flag was
un furled on the Soi l o f Freedom , and they were able
to record a complete achievement in force that willendure with the gal lantries o f Chateau-Thierry andSaint Mihiel .There i s glory in Supply as well as in Combat .
THE END
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