Private Equity Firm Services

Services Overview

Authorized Partner of:

IT Transitional and Outsourcing Solutions for

Acquisitions, Mergers, and Divestitures

Solving the Challenges For

Private Equity Firms

Authorized Partner of:

Private Equity Challenges:

• Need the ability for rapid take-over while maintaining IT

functionality, data integrity and communication

security.

• Need to cut operational costs

• Must have the ability to expand capacity and capability

when return to growth occurs

• Need to enable services on demand in response to

business circumstances

• Eliminate potential pain points associated with not

having a single resource for all IT needs

• Ability to ease the transition, while also having the

ability to respond quickly to new opportunities that

also complement future exit strategies.

• The need for standardizations across Portfolio

Companies

• The need for methodical processes, practices and

policies

Secure-24’s Solution:

• Strategic Partnering

• Comprehensive Planning & Support

• Budgetary Costing Models

• IT Outsourcing

• Mission Critical Application Hosting

• Virtualization

• Network Separation Design and Security

Management

• Managed Network Services (MPLS)

• Help Desk / Service Desk

• Industry Leading SLAs

• Agreements Modified for Private Equity firms

• Provide dedicated resources to increase continuity

• Provisioning tiered resources to meet the specific

operating needs to our Private Equity Firm Clients

We specialize in providing IT-outsourcing and co-sourcing to leading private equity firms engaged in M&A transactions,

divestitures, and portfolio companies. Therefore we provide a customized, “highly available” computing environment

for mid to enterprise level and business critical applications and protection of critical data. While the immediate focus is

cutting costs, there is also the heightened need to enable services “On-demand” in response to business

circumstances. We provide the ability to expand capacity and capability when ”Return to growth” occurs which is

paramount to your overall success. We act as an extension of your firm, ensuring you meet both your operating and

business goals.

Outsourced IT For Private

Equity Firms

Authorized Partner of:

• Rapid Deployment

• Messaging

• Application Hosting

• Data Hosting

• Consolidation of Resources

• Virtualization

Transitional

Services

• Application Management

• Data Management

• Framework Support

• Virtualization

• Standardization

• Helpdesk Support

IT Outsourcing or

Co-Sourcing • Application Framework

• Service Delivery

• Critical Application Hosting

• Data Center Infrastructure

Technical and Functional

Resources

• Migration Services

• Conversion of Data

• Project Management

• Enhanced Security and confidentiality

Exit Strategies

We have developed standardized processes, based on years of experience in helping private equity firms get in and out

quickly while keeping your information flowing, private and secure. Our advantage is that we provide the dedicated

resources for your team to quickly take over the IT functions of a newly acquired business. We provide both technical

and functional expertise, complete project management and executive level oversight, allowing you to focus on the

business of your business while we manage the applications and data that is critical to your investment. If and when the

time comes to transition the business away from your firm, we provide the exit strategy for the new business owners to

take the helm, eliminating complexity and chaos and making the changeover methodical and seamless.

Secure-24 Company Focus

Our Focus:

• Enterprise and Mid Market

• IT Co-Sourcing (Extending your

Bench)

• Custom Solutions

• Complex Environments

• Deep Application Experience

• Compliance and Standards

Authorized Partner of:

-Application Framework

-Complete Service Delivery

-Critical Application Hosting

-Data Centers

Cost vs Value

Authorized Partner of:

Boutique IT Firms = Less cost for less value. They

provide great service in their areas of expertise but

need to rely on other service providers to complete

the service offering creating a fragmented service

offering.

Larger IT Firms = 80% of the value at a higher cost than

Secure-24. These firms usually provide the middle two

services and rarely complete Application Framework and

Data Center - (Approximately 50% of their services are

outsourced to Boutique Firms to lower their delivery cost)

Secure-24 = More value at a lower cost than the

larger IT firms – the only option providing 100%

of all services within the 4 quadrants above.

-Application Framework

-Complete Service Delivery

-Critical Application Hosting

-Data Centers

The Whole Picture

Authorized Partner of:

Secure-24 is the only company that provides 100% of the services that

make up the 4 quadrants above in addition to the only company to provide

it through internal resources and lastly, at a cost significantly lower than

the “Big Guys”.

The Math is Simple!

Application Framework

Support

Authorized Partner of:

• SAP

• Oracle Enterprise Business Suite

• PeopleSoft

• JD Edwards

• QAD

• Hyperion

• OBIEE

• Microsoft Dynamics

• Messaging

Acting more like a partner than a vendor, we focus 100% on our customer's success by

ensuring that business critical applications are highly available, always secure and meet

or exceed compliance mandates and industry best-practices.

Complete IT Service

Delivery

Authorized Partner of:

• Document Management

• Virtual Desktop Infrastructure

• Cloud Computing Options

• Remote Server Administration

• Business Process Management

• 24/7/360 Monitoring and alerting

• Customized Service Portal

• Detailed SLA's

• Intrusion Detection & Prevention

We offer a complete managed service offering to enable you to maximize your savings and

streamline your operation by managing your complete IT requirements.

Critical Application Hosting

Authorized Partner of:

• Provisioning and Service

• Operating System Management

• Application Infrastructures

• Managed Servers and Storage

• Data Backup and Recovery

• Network Management

• Intrusion Detection & Prevention

• Database Management

• Messaging and Collaboration

• 24/7 Help Desk

• Highly Skilled Staff

• Disaster Recovery

Our agnostic application hosting solutions are designed to improve system performance,

ensuring that your business critical applications are highly available, always secure and

meet or exceed compliance mandates and industry best-practices.

State of the Art Data Centers

Authorized Partner of:

Secure-24 Operates Out of Four State-of-the-Art

U.S. Data Centers

Two Southfield, Michigan

One Plymouth, Michigan

One Phoenix, Arizona

• Built to ITIL and COBIT Standards

• Ongoing SAS70 Type II

• Ongoing ISO 27001 and ISO 27002

Audit Process

• Each data center operates on an n+1

basis. Every vital component is

available at least in duplicate,

sometimes more.

Secure-24 provides its services out of multiple data centers located in Michigan and Arizona.

Each of our facilities is built to the same high standards. These facilities are permanently and

continuously connected to each other to ensure redundancy and high availability. This means

that if one data center goes down, there is always another to seamlessly adopt its duties.

Private Equity Firm Experience ?

Authorized Partner of:

Recent Customer Solutions:

Tier 1 Automotive Supplier and Private Equity

Firm form $5B Joint Venture: Secure-24 chosen to

provide complete IT outsourcing solution.

U.S. Public Company divests $1.6B Chemical

Business to Middle East firm: Secure-24 provides a fully

managed 3,700-user, global SAP solution.

Private Equity Firm Acquires $150M Professional

Care Provider: Mission critical application migrated to Secure-

24 for scalability, security, and HIPAA-compliance.

Automotive OEM spins-off

non-core business to Private Investor: Secure-24

chosen to provide complete IT outsourcing solution.

Why Secure-24

Authorized Partner of:

Boutique IT Firms

• Unable to provide full range of IT services

• Unable to Scale delivery for larger companies

• Lack of compliance

Larger IT Firms

(IBM, Accenture,

Deloitte, HP, CSC)

• Larger Cost for a lower level of service

• More than half of their services are outsourced to Boutique IT shops and contractors

• Lack of focus on just IT

• Too slow to move and adapt to both newer technologies and also your growing business

Secure-24

• Lower Price for better quality of service than the larger IT Providers

• Complete range of IT Services, unlike the smaller more specialized IT Providers

• Full focus on IT

• Reduce IT costs and improve ROI

• Built to ITIL and COBIT Standards

• Ongoing SAS 70 Type II

• Dedicated Account Rep

• SAP Certified Hosting Partner (Only Advanced Partner In U.S.)

• ITIL Process ensures execution of change management and customer specific policies

• Ongoing ISO 27001 and ISO 27002 Audit Process