RYS Leadership From the Heart

8/12/2019 RYS Leadership From the Heart

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Leadership from Heart:

For Institutionalizing a Culture of

Heart in Society through S-L TeamLeadership

Dr. Ronald L. Burr


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Goals

At the end of this session, participants willhave had an opportunity to:

1. Reflect on some Background Factors that

Facilitate Caring Team Leadership in S-L

2. Discuss some Achievement-Methods, and

Applications for these Background Factors

3. Review Learning; Project Applications


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Easily Remembered Topics in

Developing S-L Team Leaders?

Easy to remember because each startswith a letter of HEART

They are responses to needs we all have

when working together They spring from a HEARTof Love often

expressed as Caring

Caring is one of the Three Cs, along withCompetence and Confidence, that helpdefine good Team Leaders


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Leadership from HEART

Leaders inspired by Caring are sometimes

referred to as Stewards or Servant leaders.

Servant Leadership. . .nourishes subtle

emotional and spiritual needs, creating aforce for growth and change. . .

Hyler Bracey, and others write that a servant

leader has extraordinary power because heor she meets five unspoken. . .requests:

Richard L. Daft, Robert H. Lengel, Fusion Leadership: Unlocking the Subtle

Forces That Change People and Organizations (2000)


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Caring Leadership

Each 5 letters in the word HEARTreminds

how to care

Each Letter begins an often Unspoken

Request team members have

Successful Team Leaders have empathy

about these requests and know how to

respond


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From HEART

Hearand understand me

Evenif you disagree, please dont make me wrong

Acknowledgethe greatness in me

Rememberto look for my loving intentions

Tellme your feelings with compassion


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Hear and Understand Me

Every team member is a team leader

Good team leaders are at least good listeners

They will show they understand what a person

says before they reply

They will listen for feelings and acknowledge them

when appropriate


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Discussion Question

In a S-L program you are doing or

would like to do:

When and how would you provide

education in Listening?


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Discussion Instructions:

1. Learn my Signal

2. Discussyour answer with one personbeside you or on either side of you. Not

more than 3 people are talking together.

3. Watch for my signal. When you see it

please get quiet and chooseone point

you learned that you would share


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Share

With one person beside you or on each sideof you. Not more than 3 people are talking

together


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Review

Jot down what you have learned so farabout Team Leadership from HEART


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Even if you disagree, please Dont

Make Me Wrong

Fellow team members are best not equated withdisagreeable behavior

I-Statements are received better than statements

about another that can seem judgmental

Fellow team members have more freedom of choice toaccept First-Person Statements

They might even choose to be agreeable

Begin with "I" and end with feelings that if understood

stand to improve teamwork


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Review

Please jot down answers to the following:

1. A teamwork situation wherein your feelings aredistracting you from doing your best _______________

2. How you could appropriately remove this distraction bytalking directly to the team member about whom youhave the feelings? _____________________________

3. Something you learned about the E in HEART _______

Please do this one quietly and alone, just 2 minutes, watchfor my signal and we will go on


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Acknowledge the Greatness in Me

Our dreams depend on realizing our inherent potential

Team mates must learn to value their owncompetencies and abilities to care

Instead of just their past, measurable performance

Intrinsically good S-L opportunities allow teammembers to become intrinsically confident

Encourage them to reflect on accomplishments andacknowledge strengths

Tell them and their peers what you value about them


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Review


1. Some team members potential to be great you have not yetacknowledged ____________________________________

2. A way appropriately to acknowledge your team member, andto their peers, about their potential to be great ___________

3. Something you learned about the A in HEART ___________

Please do this one quietly and alone, just 2 minutes, watch formy signal and we will go on


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Prepare to Share

1. Look at what you wrote in review of E

andAin HEART

2. Pick the most important one you want to

share

3. Indicate it on your paper


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Instructions for Sharing

1. Please remember to keep an eye out for

my Signal

2. Turn around and share with someone

new, not more than 3 people together

3. One minute per person

emem er o oo or y ov ng


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emem er o oo or y ov ngIntentions

With a caring environment, do you believe mostpeople grow up wanting to do well?

Yet many of our educational and social structuresreflect a different assumption.

Successful Team Leaders won't make a negativeassumption without first looking for good intentions.

Underlying peoples actions are feelings andattitudes that might be quite different than we think

We all want to be trusted yet are suspicious ofothers

Looking for good in others reinforces our own and

others loving intentions


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Review


1. Some team members intentions of which youhave been suspicious ____________________

2. Some loving intentions they may have instead_____________________________________

3. Something you learned about the Rin HEART_____________________________________

Please do this onequietly and alone, just 2 minutes, watch for my signaland we will go on

T ll M Y F li ith


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Tell Me Your Feelings with

Compassion

Institutionalizing a Culture of HEARTin Society doesn't mean noconflict

It means successful Team Members together transform conflict intocooperation

This transformation requires compassion in sharing our feelingsabout behavior we believe blocks our common success

Compassion requires telling the other party respectfully anddirectly about alternative behavior conducive to success--and nottelling other people

Compassion requires actively listening when they reply

No matter how much follow up is needed to transform this conflict,each interaction requires the same level of compassion


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Review


1. Some un-confronted team members behavior you thinkis blocking team success ________________________

2. A plan for telling them about their behavior, andalternatives, even if repetition is required ___________

3. Something you learned about the Tin HEART_______

Please do this one quietly and alone, just 2 minutes, watchfor my signal and we will go on


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Review of this Session

1. Look back at everything you learned

about H-E-A-R-T

2. Pick one of those you think will be

most effective if you put it intopractice


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Share

With one or two people near you.

Not more than 3 people will be talking

together


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Session Evaluation

Look back over the Goals of this Session:

1. Reflect on some Background Factors thatFacilitate Caring Team Leadership in S-L

2. Discuss some Achievement Methods, andApplications for these Background Factors

3. Review Learning; Project Applications

On a scale of 110, 10 high, to what extent were you ableto meet each of the goals of this session?

Documents

RYS Leadership From the Heart