RxTraA publication for the staff of Hartford Hospital November 14, 2011 Vol. 67 No. 42

Congratulations To The Teams of the Year!The 2011 Team of the Year honors were announced at the State of the Hospital meeting on Nov. 8.

This year, recognition was given to clinical and clinical support teams, in recognition of the fact that

everyone plays a vital role in improving the patient experience and general hospital operations.

Clinical Support Team of the Year: Team EXCEEDTeam EXCEED, made up of 24 members from throughout the hospital, focuses on enhancing the patient experience, which has led to our achieving historic patient satisfaction scores of 67.8%. We moved from the 18th to the 46th per-centile in patient satisfaction, which is a magnitude of im-provement rarely seen in health care.

Team EXCEED members are Garret Condon, Mike Davis, Laura Dean, Lynn Deasy, Amato DeRosa, Mary Eanniello, Charles Engle, Beatrice Evans, Cheryl Ficara, David Fichan-dler, Marcia Haytaian, Sarah Hickey, Margaret Julian, Kev-in Kenney, Richard Kubica, Jeff Mather, Mike Page, Shauna Pangilinan, Mark Perry, Alison Rapose, Roxann Robinson, Erika Schouten, Amy Schroder and Christine Waszynski.

Clinical Team of the Year: Blood Stream Infection Action Group The Blood Stream Infection Action Group has literally saved lives.

This year, thanks to this team’s remarkable efforts, we’ve reduced by 22 the number of patients who developed blood stream infections while being cared for at Hartford Hospital. That’s a 57% reduction compared to last year. We are now performing at a national best-practice level.

BSI steering committee members are Karyn Butler, Marc Palter, Jamie Roche, Jack Ross, Joyce Sauve, AJ Smally, Lee Steere, Maria Tackett, Stephen Upham, Pam Vecchiarino and Chris Werner.

Nothing reflects our values in action like our Team of the Year awards.

This is the third year we’re recognizing excellence through these awards.

Fifty-seven teams were nominated for Team of the Year. Their accomplish-ments are truly remarkable as is all the work being done throughout our hospi-tal through H3W. H3W workgroups have come up with 5,000 ideas, with more than 1,500 already implemented.

Congratulations to everyone for this profound accomplishment.

Finalists were: Feeding Patients in the ED Team (clinical support); and the Dis-charge Process Action Group (clinical).

Semi-finalists were: the Supply Cost Management Stewardship Team (clini-cal support); and the Young Adult Ser-vices Team from the IOL (clinical).

On behalf of all of Hartford Hospital, congratulations to these teams and

to all H3W teams who do outstanding work every day. You are helping us build a culture of excellence, a culture of top quality care delivered with integrity, excellence, caring and safety in mind. Your efforts and dedication are vital to how Hartford Hospital works.

More information, including a listing of all 57 nominated teams, and some in-formative videos can been seen on the Hartford Hospital Intranet at http://in-tranet.harthosp.org/hh/docs/6926.

Dr. Lenworth Jacobs, director of the Trau-ma Program, has been elected to the American College of Surgeons Board of Regents.

The American College of Surgeons is a scien-tific and educational association of surgeons that was found-ed in 1913 to improve the quality of care for the surgical patient by setting high standards for surgical education and practice. The College is governed by the Board of Regents.

Jacobs, a general surgeon, is professor of surgery and chairman of the Depart-ment of Traumatology and Emergency Medicine at UConn.

Dr. Bruce Browner, director of ortho-paedics, also serves on the ACS Board of Regents, and has entered the final year of his three-year term.

It is unusual and impressive for a hospital to have two of its clinical chiefs serving on the 22-member Board of Regents.

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Thomas Marchozzi, exec-utive vice president and CFO of Hartford Health-Care, has been named Chief Financial Officer of the Year by the Hartford Business Journal. He was honored at a celebration Nov. 2 at the Belle Terrace at Avon Old Farms.

A full-page story in Hart-ford Business.com Nov. 7 began: “Marchozzi is a man with a mission, a plan to get there and a committed co-pilot in

the person of Hartford HealthCare CEO Elliot Jo-seph. Since they joined Hartford HealthCare in

2008, a year that system member Hartford Hospi-tal experienced an $8 mil-lion loss, the duo orches-trated a turnaround that resulted in a $20 million gain for the not-for-profit hospital.

“Marchozzi is now lead-ing Hartford HealthCare’s conversion to the new fi-nancial reimbursement models called for under the nationwide chang-es coming to health care services.”

Dr. Jacobs Elected to ACS Board; Dr. Browner Also Serves

Marchozzi Named CFO of the Year

Compliance Questions or

Concerns?

If you need to obtain information about compliance issues or raise concerns regarding internal and regulatory practices or policies,

please contact your supervisor or call the ComplianceLine, a

confidential and toll-free service, at

1-855-HHC-OCAP

or online at

HHC.OCAPComplianceLine.com

You are Cordially invited to the

2011 Holiday PartyDecember 7, 2011

North & South Campus Afternoon session 11AM- 4PM Heublein Hall

Newington Campus Afternoon session 11AM- 2PM Dinning Room

North Campus Evening session 10PM- 12AM Dinning Room

Please wear ID badge for entrance

Nurse practitioners are e x p e r t patient-centered clinicians, and the health care provider of choice for many people because of their unique combination of medical and nursing expertise and skills.

NPs diagnose and treat acute and chronic conditions such as diabetes, high blood pressure, and injuries; they order, perform, interpret and supervise diagnostic tests; and they prescribe medications and other treatments.

In addition, NPs partner with their patients, providing health education and counseling, guiding patients to make smarter health choices.

If you’re already seeing an NP, take a moment this week to say thanks. Visit www.npfinder.com to locate an NP in your area.

The following names were inadvertently omit-ted from the State of the Hospital program booklet. Our sincere apologies to all who were accidently omitted. Your contribu-tions are needed and appreciated.

The Newington Central Scheduling Team: Alysia Gibbs

Operation Waldo Team: L. Shelbye Maynard

B8 TCAB Team (Transforming Care at the Bedside): Susanne Yeakel

BSI Steering Committee:Karyn Butler, MD

Cardiovascular Inpatient Telemetry/Stepdown Unit Nurses and Leadership Team: Anne Cronin; Ann Vale; Valerie Neary; Mary Thomas

Central Scheduling Implementation Team: Becky Peters

Engineering High Clean 2011: Gino Budonaro

Materials Management Purchasing Team: Ryan Donahue

Assessment Center Team: Patricia DePietro

Cancer Clinical Research Office – CCRO Team: Dr. Robert Siegel; Dr. Todd Alekshun

Discharge Process Action Group: Michael Lindberg, MD; Beth Lawlor, RN

Reducing Heart Failure Readmission Action Group: Michael Lindberg, MD; Beth Lawlor, RN

Point of Service Team: Becky Peters

The following team members for the Hartford Hospital Eye Surgery Center Implementation Team were not printed in the Program:

Peri-op ServicesLinda PereiraRosemary AielloGwen RichardsonGervacio PangilinanEnzo PistrittoBonnie MatthewsAlex SalasDan BeaupreAndrea HagstromMaggie HanburyEileen HermannElaine BarberaKareem GatsonFrancine LizotteJudy HaddenJean TomanyAngie PetroEllen Gunn

Human ResourcesBill BellLori AndersonValerie Dillon-Weed

Biomedical EngineeringAmato DeRosaSean FrenetteRay Renouf

Health Information ManagementHolly StepenskyCarmen PedrazaNancy MoreauKate FrankPeter FonsecaJeff DahlstromAnna SantoroFrank Scalise

FinanceBecky PetersAlicia RosarioLisa SobestanovichYnes BobeaLisa MauriceBetsy LopezPhil TalZelma BerubeMary Ann NelliganShelley McCafferty

Materials ManagementEngineeringTissue BankMedical Staff Office

Information Technology ServicesTravis KeiderlingJosephine MianoKristine BishopJoe ScaloraVivenne GordanBob GurskyMike KnudsenSteve KosikCynthia ThompsonMaura O’Donnell

Building ServicesRoger Piper

AnesthesiaChris SikoraRick Sanders, MD

Infectious DiseaseSusan Malo

Fire SafetyYves Poulin

PharmacyMarc Rousseau

Digital Print CenterStew MacCluggage

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Nurse Practictioners: Your Partners in Health

Additions to the State Of the Hospital Program

Nov. 13-19: National Nurse Practitioners Week

Benefits Open Enrollment Ends This Friday

The deadline for benefits open en-rollment is this Fri-day, Nov. 18. View the summary of benefits online at http://intranet.har-

thosp.org/hh/docs/300 to see summary charts that show plan benefits for the med-ical and dental options available in 2012. To enroll by phone, call The Farming-ton Company at 1-866-494-4496, Mon-day through Friday, from 8 a.m. to 5 p.m. To enroll online, login to www.eelect.com, then enter Enrollment ID 42599, your employee ID, and your 4-digit PIN (your birthday in MMDD format). Before you call or login, be sure to have the names, birthdates and SSNs of any qualified de-pendents you will be enrolling.

Pledge Choice Time Cash-In Before Friday If you are interested in pledging Choice Time for Cash-In for 2012, you must sign up by phone or online before Fri-day, Nov. 18. You are allowed to cash in earned Choice Time up to a maximum of 40 hours. Requests no longer go to the Payroll Department. Call The Farming-ton Company at 866-494-4496 or online at www.eelect.com, enrollment ID 42599.

Lunch and Learn:Adoption Information and Protect Your BackJoin us for these Lunch & Learn sessions: • Wednesday, Nov. 16: Adoptions From the Heart will discuss adoption op-tions. 12:30-1:30 p.m., Dining Room C. Sponsored by Employee Assistance Pro-gram. For more information, call Vivien Bergl or Becky Harris at 860-545-5309. • Monday, Nov. 21: Martha Rogers will talk about preventing back pain. 12-12:30 p.m., Special Dining Room. For more in-formation, contact Andrew Pete at 860-545-1257 or apete@harthosp.org.

Surgery Celebration This Thursday, Nov. 17The Department of Surgery will be host-ing their Semi-Annual Recognition Cele-bration this Thursday, Nov. 17, from 2–4 p.m. in the Special Dining Room.

Thanksgiving Food DrivePatient Financial Services is collect-ing food for Food Share to distribute for Thanksgiving until Thursday. There’s a box in the cafeteria decorated with a tur-key; his feathers will let you know what is needed. Cash or check (payable to Food Share) can be dropped off at the Ca-shier’s Office. For more information, con-tact Martha Rowe at 860-545-2909.

Thanksgiving Bake Sale Nov. 22 and 23

Food and Nutrition Services is pleased to offer baked goods for your Thanksgiving holiday! Tuesday, Nov. 22 from 6:30 a.m.-5 p.m., and Wednesday, Nov. 23 from 6:30 a.m.-2 p.m HH Main Dining Serving Line. For more info call 860-545-3091.

CL&P Reimbursement Survey for Power OutageConnecticut Light and Power is collect-ing information from customers who lost power in the October snowstorm. They are establishing a fund that may reim-burse customers for some losses. Gover-nor Dannel Malloy is working to deter-mine the best way to set up a fair and timely system for disbursing the money, and suggests that people save receipts for expenses attributable to loss of power. To report your losses, go to www.211ct.org and click on CL&P Fund, or call 2-1-1.

Flu Shots in Occ Health Flu shots are still available in Occupa-tional Health, Monday-Friday, 7 a.m.-5 p.m. Appointments are encouraged but not required, and can be made by calling 860-545-2175. Please access the online consent form at: http://hclxhie05:8080/Vaccination. If you choose not to be vac-cinated, you must complete the decli-nation located there. For more informa-tion, visit http://intranet.harthosp.org/hh/docs/5628, or call 5-6FLU.

Coming From New Haven?The Rideshare van from New Haven has openings. It leaves New Haven at 6:55 a.m. and arrives in Hartford at 7:40. De-parture time is 4:20 p.m., arrive New Ha-ven at 5:10 p.m. Monthly cost : $160/5 days per week; $100/up to 3 days per week. Contact Meg at 860-270-8104.

Dec. 1: Annual Auxiliary Holiday Poinsettia SaleThe Auxiliary will be selling poinset-tias in the main lobby and cafete-ria on Thursday, Dec. 1 from 8 a.m. to 4 p.m. Preorders will be taken, with a 10% discount. Forms are available in the Auxiliary Store. Plants will be sold on Dec. 1 as supply lasts. For more in-formation, contact Anita Manuck at amanuck@gmail.com or Virginia Van Dyk at Virginalvandyk@yahoo.com.

Dec. 2: Improving Care for Hospitalized SeniorsA day long forum called “Improving Care for Hospitalized Older Adults: Iden-tifying Issues-Changing Practice” will be held Friday, Dec. 2, from 7:30 a.m.–4 p.m. in Heublein Hall, ERC for health care professionals who work with older adults. The forum is free to all HHC em-ployees; others $50; students $25. Con-tact Carolann Schwartz, 860-545-7043, or e-mail cschwar@harthosp.org.

Happening at Hartford Hospital