Learn to clarify program goals, determine desired program qualities, and identify key processes which will help produce those qualities.

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Program Assessment Institute

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Program AssessmentHandbook

Pacific Crest13250 S. Route 59, Unit 104

Plainfield, IL 60585(815) 676-3470

www.pcrest.com

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Program Assessment Handbook

Copyright © 2012

Pacific Crest13250 S. Route 59, Unit 104Plainfield, IL 60585

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of the publisher.

Portions of this handbook are excerpts from the Faculty Guidebook, 4th edition Copyright © 2007 published by Pacific CrestProject Directors:Steven Beyerlein, University of IdahoCarol HolmesDaniel Apple, Pacific Crest

September 2012

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Table of Contents Section 1: Pre-Institute Reading ........................................................................................................................... 1 Faculty Guidebook: 4.1.1 Overview of Assessment .......................................................................................... 3 Faculty Guidebook: 4.1.2 Distinctions between Assessment and Evaluation .................................................... 7 Faculty Guidebook: 1.5.2 Methodology for Designing a Program Assessment System .................................... 11 Faculty Guidebook: 4.1.9 SII Method for Assessment Reporting ...................................................................... 15

Section 2: Introductions ......................................................................................................................................... 17 Tentative Agenda ................................................................................................................................................ 18 Pacific Crest: A Brief Overview .......................................................................................................................... 19 Broad Learning Goals for a Program Assessment Institute ................................................................................ 19 Overview of a Program Assessment Institute ..................................................................................................... 20 Learning Outcomes for a Program Assessment Institute .................................................................................... 20

Section 3: The Transformation of Education ....................................................................................................... 21 The Transformation of Education (introduction) ................................................................................................ 22 The Transformation of Education (table) ........................................................................................................... 23 Overview of Process Education ......................................................................................................................... 25 Principles of Process Education .......................................................................................................................... 25 Compass of Higher Education ............................................................................................................................ 26 Group Exploration Activity: Exploring Educational Transformation ................................................................ 27 Key Performance Areas and Performance Criteria ............................................................................................. 29 Recommended Sequencing of Pacific Crest Institutes ....................................................................................... 31

Section 4: Course Design for the Program Assessment Institute ....................................................................... 33 Completed Course Design Form ......................................................................................................................... 35

Section5:SpecifyingandDefiningtheProgram .................................................................................................. 41 Faculty Guidebook: 1.5.3 Defining a Program ............................................................................................ 43

Section 6: Establishing Program Quality .............................................................................................................. 45 Performance Criteria background ................................................................................................................ 46 Faculty Guidebook: 1.5.4 Writing Performance Criteria for a Program ...................................................... 47

Section 7: Performing Annual Program Assessment ........................................................................................... 51

Section 8: Constructing a Table of Measures ........................................................................................................ 53 Faculty Guidebook: 1.4.1 Overview of Measurement ................................................................................. 55 Faculty Guidebook: 1.5.5 Identifying Performance Measures for a Program ............................................. 59 Faculty Guidebook: 1.5.6 Constructing a Table of Measures ...................................................................... 63

Section 9: Documenting Program Quality ............................................................................................................ 67 Faculty Guidebook: 1.5.7 Writing an Annual Assessment Report ............................................................... 69 Faculty Guidebook: 1.5.8 Assessing Program Assessment Systems ........................................................... 71

Appendix A: Models of Program Assessment ....................................................................................................... 75

Appendix B: Glossary of Useful Terms ................................................................................................................. 113

Appendix C: Useful Forms ..................................................................................................................................... 125

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There is a Learning Object on Program Assessment available at:

www.pcrest.com/LO/PA/0.htm