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1 Rural Transit System Technical Assistance Review (TAR) Questions Administration and Planning Previous Quality Assurance Reviews (QAR) and TARs When was the last QAR/TAR? When was the last financial audit? When was the last Drug and Alcohol QAR/TAR? Did the system complete an action plan to address the requirements? Have all requirements been implemented? Public Transit Index (PTI) Have you reviewed the latest PTI system profile? What are you doing to improve your PTI? Do you use PTI measures to monitor performance? Transit Advisory Committee Does your system have a Transit Advisory Committee (TAC)? Who appoints the TAC members? Who is represented on the TAC? What is the TAC’s role? How could your TAC be more effective? How often does the TAC meet? Do you invite the ODOT transit system representative to attend the meeting? Do you send meeting minutes to the ODOT transit system representative? System Planning Do you have a transit-specific mission statement?

Rural Transit System Technical Assistance Review (TAR ... · Rural Transit System Technical Assistance Review (TAR) Questions Administration and Planning Previous Quality Assurance

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Page 1: Rural Transit System Technical Assistance Review (TAR ... · Rural Transit System Technical Assistance Review (TAR) Questions Administration and Planning Previous Quality Assurance

1

Rural Transit System Technical Assistance Review (TAR)

Questions

Administration and Planning

Previous Quality Assurance Reviews (QAR) and TARs

When was the last QAR/TAR?

When was the last financial audit?

When was the last Drug and Alcohol QAR/TAR?

Did the system complete an action plan to address the requirements?

Have all requirements been implemented?

Public Transit Index (PTI)

Have you reviewed the latest PTI system profile?

What are you doing to improve your PTI?

Do you use PTI measures to monitor performance?

Transit Advisory Committee

Does your system have a Transit Advisory Committee (TAC)?

Who appoints the TAC members?

Who is represented on the TAC?

What is the TAC’s role?

How could your TAC be more effective?

How often does the TAC meet? Do you invite the ODOT transit system representative to attend

the meeting?

Do you send meeting minutes to the ODOT transit system representative?

System Planning

Do you have a transit-specific mission statement?

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Does the transit system follow annual “what by when” goals and objectives?

Do you report annual goal achievement to your ODOT transit representative?

Do you follow a Transportation/Transit Development Plan (TDP)?

How is the plan used? Have you updated the plan?

Does the system conduct strategic planning for service improvement? If so, describe.

How do you monitor system performance?

How could the planning process be improved?

Grants Management

Do you submit ODOT proposals, applications, and reports by the due dates?

Do you request reimbursements, revisions, extensions in a timely manner?

Grantee Relationship (relationship between the Transit System and the Grantee (Mayor,

County Commissioners, Transit Board, etc.)

What support services are provided by the grantee?

What is the grantee’s role in decisions about the annual budget, service design, management, and

operations?

How do you report data and system activities to the grantee?

Four Year Capital and Operating Plan

Describe the process your system uses to prepare its Four Year Capital and Operating Plan.

Is there a vehicle replacement schedule in place?

Is the Four Year Plan reviewed and/or approved by the grantee?

If you are part of an MPO’s planning area, are your capital and operating needs documented in

the MPO’s TIP?

Budget Preparation

Briefly describe the process used to prepare the budget.

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Is there a detailed budget breakdown?

Who approves the budget?

Data Collection and Reporting

Who is responsible for data collection and reporting to ODOT?

How is system data used to make service changes? Provide examples if possible.

Provide copies of any reports used in data collection – driver manifests, dispatcher forms, trip

count sheets, trip denial log, computer-generated reports, etc. Provide at site visit

Financial Management General

Does your agency utilize a commercial, off the shelf accounting software? If so, what is the

name of the software (e.g., QuickBooks, Peachtree, Sage)?

If an internally-developed accounting system is used, please describe the process, including the

computer software used (e.g., Excel, Access, paper ledgers).

Does the agency maintain an accounting policies and procedures manual that covers accounting

for the budget process, accounts payable process, procurement, payroll, fixed assets, etc.? When

was the manual last updated?

Were there any instances of known or suspected theft or other fraud that occurred within the last

two years? What steps were taken to deal with the situation(s)?

Are there formal (written) job descriptions that clearly set out duties and responsibilities for all

staff, including management? When were the job descriptions last reviewed and updated?

Audits

Please provide a copy of your most recently completed financial statements audit report and

management letter. If an audit report was not completed or available, please explain.

Please provide a copy of any audit reports issued by other grantor agencies within the last two

years (e.g, CDBG, Council on Aging, HHS, etc.).

Budget Monitoring

What type of accounting is used: cash, modified cash, or accrual? Please explain.

Who is responsible for monitoring the transit system’s budget?

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How often is the budget reviewed?

Do the reports compare actual and budgeted spending?

What do you do if there are significant variances between revenues and expenses?

How are funds transferred between line items?

When would line item transfers typically occur?

Who is responsible for making these decisions?

Who is responsible for recording general ledger transactions?

General Ledger and Invoice Procedures

Are ALL operating revenue and expenditures recorded in your accounting system and reported

on your quarterly operating invoices submitted to ODOT?

Do you use a Trial Balance report (generated from the accounting system general ledger) as the

source document for preparing your quarterly operating invoices submitted to ODOT?

How do you ensure the revenues and expenditures reported on your quarterly operating (and

capital) invoices reconcile to your accounting system? Describe any process used to reconcile

between Cash Basis Reports and Accrual Basis Reporting Requirements.

How do you ensure that the revenue and expenditures reported on your operating invoice align

with your approved budget? Please explain.

Please provide a copy of the document (crosswalk) that you reference which demonstrates

alignment of each accounting line item from your general ledger to the corresponding line item

on the ODOT operating invoice.

Farebox Collection and Reconciliation

How do the drivers collect the fares?

Where do the drivers keep the fares?

How often do drivers turn in fares?

What is the procedure for the drivers to turn in the fares?

Do the drivers count the fares? Is someone else present when the drivers count fares?

Do the drivers get a receipt for the fares they turn in?

What happens to fares after drivers turn them in?

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Who makes the bank deposits?

How often are bank deposits made?

Is a reconciliation done between driver manifests/logs and farebox totals? Who is responsible

for this?

Are the drivers given petty cash for making change for fares or for other expenditures such as car

washes and fuel purchases?

In-Kind Contributions

Do you receive in-kind contributions? If yes, please explain and provide details.

Do you have a written in-kind plan approved by ODOT? Provide a copy.

How often is it reviewed and verified?

Who is responsible for monitoring in-kind contributions?

Indirect Costs

Does your agency have a Cost Allocation Plan (CAP)? If yes, please provide the most recent

copy.

Has the CAP been approved by your cognizant agency? Please provide the most recent copy

of the approval.

Have you sent your most recent CAP to ODOT for review?

Federal Revenues

Who ensures that the requirements for non-federal and other allowable Federal funds in FTA

Circular 9040.1F are being followed?

Are they being followed?

Do you have revenues from other allowable Federal funds?

Petty Cash Fund Procedures

Does the transit system have a petty cash fund?

Is it secure?

What types of expenditures is it used for?

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Who is allowed to withdraw funds?

Are there policies and procedures in place for petty cash expenditures? Provide a copy.

Who reviews petty cash expenditures?

How often are they reviewed?

Timekeeping Procedures

Do all staff, including management, prepare a timesheet? Please provide a copy of your

policies and procedures related to this process.

Who verifies and approves timesheets?

Are all staff, including management, required to submit leave forms for paid time off (e.g.,

vacation, sick, personal, etc.)?

Are accrued leave balances tracked and verified for accuracy?

Fares

Does the system evaluate the fare structure on a regular basis?

When was the last time fares were changed?

How long was the public comment period?

How does your fare structure compare with peer transit system fare structure?

Tickets, Passes, Tokens

Does the transit system use gift certificates, tickets, tokens or passes?

When and where are they sold?

Are they secure?

How are they accounted for?

Do drivers track them on their driver manifests/logs?

Elderly and Disabled Passenger Fares

Are discounts given to E & D riders?

Does the transit system have an E & D certification process? If so, describe.

Is there an E & D identification card issued?

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How and where does a passenger obtain an E & D card?

How does the public know about the E & D fare?

How does the system monitor and report E & D ridership?

Contract Rates

Are all contracts written and current?

Is your contract service open to the general public?

How often are contracts reviewed?

Are you using a fully allocated cost spreadsheet to determine contract rates? If not, what are you

using?

Resource Management

Are inventories up-to-date and consistent with PTMS records?

Are any vehicles leased to human service agencies, schools, etc.?

Do you have the vehicles and equipment you need to operate effectively?

Is property only being used for transit purposes?

Purchasing and Procurement

Do you have a written purchasing/procurement policy? Provide a copy.

Does it define small purchases versus large purchases/procurements?

What large purchases/procurements have you made in the past three years? Provide a list.

Do you conduct large purchases/procurements without ODOT review and approval? Please

describe.

“Small” Purchases and ARRA Funding

Who is responsible for conducting small purchases?

Are there written purchasing procedures for small purchases?

What limits are used to qualify as a small purchase?

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If small purchase procedures are used, how many price or rate quotations are received before

making the purchase?

What documentation do you keep (quotes, price sheets, etc.)?

Where do you maintain the documentation (file location)?

How long is the information maintained?

Have you made small purchases using ARRA funds?

Have you provided documentation to ODOT on ARRA purchases?

Was a cost/price analysis done for ARRA funded procurements? How was it documented?

Do you have a separate file on ARRA purchases? (Review/Verify)

Large Purchases/Procurements and ARRA Funding

Who is responsible for conducting large purchases/procurements?

Do they contain protest procedures?

Are any purchases made through a consortium?

Are leases handled the same as purchases?

Have you made large purchases/procurements using ARRA funds?

Did you conduct independent cost estimates before receiving bids or proposals? How were they

developed?

Was a cost/price analysis done for ARRA funded procurements? How was it documented?

Have you conducted any piggyback purchases with ARRA funds? How was it documented?

Have you received ODOT approval on ARRA purchases?

Do you have a separate file on ARRA purchases? (Review/Verify)

Vehicle Purchases

Does the grantee purchase from state term contracts?

Does the grantee purchase vehicles directly?

Have you purchased vehicles using ARRA funds? (If so, please list vehicle type and number)

Have you conducted any piggyback purchases with ARRA funds? How was it documented?

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Leases

Do you have a lease agreement for property use?

a) Do you lease FTA funded assets? If yes, were leases approved by FTA?

b) b. How are leases administered to assure compliance with FTA requirements? Are FTA

property management guidelines followed by private operators under contract?

c) Are lease revenues used for transit purposes?

Fuel Purchases

How are fuel purchases made?

How are fuel purchases accounted for? (Track an invoice from start to finish)

Insurance

Do you purchase insurance or are you self insured?

Do you have a comprehensive insurance policy for vehicles and equipment?

Does your policy meet the minimum insurance requirements set by the State of Ohio?

(Review/Verify)

Vehicle Maintenance Purchases

If maintenance is contracted out, how is the maintenance contractor selected?

Are maintenance purchases made using the system’s purchasing/procurement policy?

Contract Service Provider

Is service competitively procured?

Who is responsible for conducting the procurement?

How often is this procurement conducted?

When was the last time this was done?

Describe the process used to procure services.

Are the proper principles of procurement followed?

Are formal advertisements issued?

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When and where do you advertise the public notice? Provide a copy.

Provide a copy of the evaluation criteria.

How are proposals evaluated?

Is your RFP approved by ODOT?

Do you have an ODOT concurrence file? Review/Verify

Have there been any sole source or noncompetitive negotiated procurements within the last three

years? Explain.

Was there a cost analysis prepared? (Provide a copy)

Is there a standard contract the grantee uses to enter into with the service provider?

Does it include all of the FTA and ODOT-required clauses?

Do any potential conflicts of interest exist between the policy board members or employees and

consultants/vendors/suppliers or between the service provider and consultants/vendors/suppliers?

Human Resource Management

Training

How do you ensure that training is current with federal and state requirements?

How is training documented and tracked?

What training needs are not being met? Why?

Have you applied for scholarships to attend training and/or conferences?

What training and/or conferences have you attended?

Do you have documentation that all drivers (even those who drive on an occasional basis)

participated in a Defensive Driving class conducted by a National Safety Council (or equivalent)

certified instructor within the last three years?

Do you have documentation that all drivers (even those who drive on an occasional basis)

participated in DRIVE: Transporting Elderly and Disabled Passengers, Passenger Assistance

Training (PAT), (or an equivalent passenger assistance program) conducted by a certified

instructor?

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Do you have documentation that all drivers (even those who drive on an occasional basis)

participated in First Aid training?

Do you have documentation that all drivers (even those who drive on an occasional basis)

participated in annual blood borne pathogens training?

Do you have documentation that all drivers (even those who drive on an occasional basis)

participated in CPR training?

Do you have documentation that all drivers (even those who drive on an occasional basis)

participated in wheelchair securement training?

Do employees receive any other type of training? If so, what types and how often?

Driver Requirements

If required due to vehicle size/weight, do drivers have CDLs?

Do you have documentation that all newly hired drivers are at least 18 years old?

Do you have documentation that all newly hired drivers have a valid driver’s license?

Do you have a recent certified abstract of record of convictions for all newly hired drivers? (The

maximum number of points on the abstract is six (6).)

Do you have documentation of a criminal background check through the Bureau of Criminal

Identification and Investigation for all newly hired drivers?

Do you have a policy on how you will handle the outcome of the criminal background checks?)

Do all newly hired drivers have a physical exam stating that they are able to provide passenger

assistance?

Required ADA Policies

Do you have policies available to passengers and employees for the following?

ADA Compliance Yes/No

Job Descriptions Yes/No

Service Area Yes/No

Service Hours Yes/No

Access to Information Yes/No

Lift Procedures Yes/No

Seatbelt Usage Yes/No

Wheelchair Securement Yes/No

Trip Denials Yes/No

Preventive Maintenance Yes/No

Daily Pre-trip Inspections Yes/No

(including lift cycling)

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Required ADA Documentation

Do you have documentation available to passengers and employees for the following?

Personal Care Attendants Yes/No

Service Animals Yes/No

Oxygen Tank Securement Yes/No

Lift Maintenance Yes/No

Required Communications

What type of two-way communication do you have with your drivers?

Does your two-way communication device have either a 110 volt or 12 volt power source

backup?

Service Delivery

Service Design and Capacity

Do you notify ODOT before making service changes?

Are you using ODOT’s data definitions as defined in the Rural Transit Manual, Attachment 6-A?

Scheduling

How is scheduling done (manually, computer spreadsheet, dispatching software, etc.)?

How many dispatchers/schedulers does the system have?

How many direct phone lines are there to the scheduler/dispatcher?

a. How are the phones answered (e.g., _________ Transit)?

b. If a customer calls and the line is busy, what happens to the call?

c. If, in question b. above, the call rolls to another line, how is that call answered

(e.g., ________ Transit, other, etc.)?

d. How does the scheduler/dispatcher know if an accessible vehicle is needed?

How are calls answered outside regular dispatching hours?

How are “will calls” for return trips handled?

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How far in advance are customers required to call to reserve a ride (e.g., 24-hours in advance vs.

day before, 48-hours in advance, etc.)?

Are same day calls accepted?

How are no-shows handled? Do you have a written no-show policy?

How are cancellations handled? Do you have a written cancellation policy?

Are no shows and cancellations documented? What is the no-show rate? What is cancellation

rate?

Do you document all service requests? (ie. Trip turndowns, Trip refusals)

How do you know that the dispatchers/schedulers are accurately tracking and documenting trip

denials?

What is the number of trip denials per month?

Have you analyzed and documented the causes of trip denials (days, times, locations, accessible

vehicle availability, etc.) in the ODOT Operating Data Form (Unmet Needs Narrative)?

Have you mapped the locations of the trip denials in the service area?

Have you documented the impact of the trip denials on persons with disabilities in the ODOT

Operating Data Form (Unmet Needs Narrative)?

What percentage of trip denials are persons with disabilities?

Are any trips scheduled outside of the service area? To where? How often?

Are trips prioritized by trip purpose?

Can general public trips ride with the contract trips?

What is the average amount of time a passenger is on a vehicle?

What is the maximum amount of time a passenger is on a vehicle?

Type of Service (indicate)

Door-to-door plus call to inform passenger vehicle is on its way to pick them up

Door-to-door

Curb-to-curb, door-to-door upon request

Curb-to-curb

Stop-to-stop

% General Public Trips (indicate)

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> 80%

80% - 70%

69.99% - 60%

59.99% - 50%

49.99% - 25%

< 25%

Peak Period Spare Ratio

What periods of the day are peak periods for your system?

What is your current spare ratio? _________

Total number of vehicles in fleet _________

Required number of vehicles for peak hour _________

Number of spares _________

Service Monitoring

Who is responsible for driver supervision?

How many full-time and part-time drivers does the system have?

Do drivers usually drive the same vehicle or route or do drivers switch?

How do you monitor drivers? Do you have on-street monitoring procedures? Do you document

on-street monitoring observations for each driver?

Local and Regional Transportation Coordination Efforts

Has your system ever been involved with a coordination project funded by the Ohio

Coordination Program? How did you participate?

Are you currently involved in any coordination efforts in your area? Describe them, who is

involved and what are the coordination goals?

Do you currently coordinate with other rural systems? With whom?

Do you currently coordinate with other urban systems? With whom?

How could you improve regional coordination efforts?

Are you participating in a Locally Developed Coordinated Public Transit-Human Services

Transportation Plan? Please describe your participation.

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Title VI Compliance

Is the ODOT Title VI poster located in a place available to the general public? Where is it

located?

Does your poster include a local contact?

Have you had any civil rights complaints in the past three (3) years? Are any of these public

transportation related complaints or lawsuits?

Describe the procedure for investigating and tracking Title VI complaints filed against the

system/agency.

Describe the mechanism(s) for disseminating system/service information to the public. Provide

a summary of public outreach and involvement activities.

How do you ensure that minority, low-income, and Limited English Proficiency populations

have meaningful access to your service?

Does your system or agency have a public participation plan that includes an outreach plan to

engage minority and LEP populations? Provide a summary of outreach efforts. What

populations are targeted for outreach?

When was the transit system LEP program last submitted to ODOT? Have there been any

changes to the program since then?

Does your system have any transit related TACs or non-elected planning boards or similar

bodies? Does your system have a table depicting the racial breakdown of the membership of

those committees? Provide a description of efforts made to encourage participation of

minorities.

Public Participation Policy

Did the system hold the required public hearing for the grant application? How was it

advertised?

Do you have a written public participation process when making service changes?

Have you received ODOT concurrence on all significant service changes?

Is there a written complaint policy for passengers and the general public? How is this policy

advertised to the public?

Who receives complaints and how are they resolved?

Does the policy provide timeframes for response to the complainant?

Marketing and Public Relations

Who is responsible for marketing the system?

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Do you follow a formal marketing plan?

How often is the marketing plan updated?

How do you keep the public aware of policy and procedure changes?

How does your system ensure that it is marketed as “open to the general public”?

How does your system promote service accessibility?

System Brochure

How often do you review and update the system brochure/rider’s guide?

Do you submit the brochure/rider’s guide to ODOT for review before changes/revisions are

made?

Does the brochure/rider’s guide contain the required elements?

Mission statement

System name

Contact name

Address

Telephone number

TDD and/or Ohio Relay Number

Type of service

Hours/days of operation

Service area

Fares

How to receive reduced fares

Funding sources

Complaint contact

Alternate formats available

Date of last revision

Title VI statement

How and where are brochures distributed?

Phone Book

How is the system listed in the telephone book?

Vehicles

Do all vehicles clearly display the system’s name and telephone number?

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Do all vehicles say “public transit or transportation” or “open to the public”?

Public Presentations/Press Releases

Do you make public presentations on the transit system to local groups, etc.?

Do you issue press releases regarding system activities/highlights?

Surveys

How often do you conduct passenger surveys? How did you use the results?

Do you conduct non-rider, agency or employer surveys? How did you use the results?

Fleet Management

Vehicle Maintenance

Do you have over $100,000 in preventive/capitalized maintenance expenditures?

Have you submitted a Force Account Plan to ODOT?

Is maintenance performed in-house or contracted out?

If maintenance is performed in-house, who is responsible?

Where are maintenance activities performed?

Who is responsible for cleaning the vehicles and how often are they cleaned?

Do you have a written preventive maintenance plan? Provide a copy.

Who schedules preventive and corrective maintenance?

Are vehicles maintained at regular intervals (3,000 miles, 4,000 miles, 5,000 miles, etc.)?

Do you document that the manufacturer’s recommended PM schedule is followed? Review

records.

Do you include additional elements to the manufacturer’s PM schedule?

Are PM inspections performed as scheduled or within 500 miles (plus or minus) of scheduled

inspection? How is this tracked? Provide copy of report or tracking sheet.

What controls (e.g. procedures or random checks) are in place to ensure inspections are being

done on time?

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Who is responsible for conducting pre-trip inspections? How are the inspections documented?

Provide copy

What is the procedure for this person to report necessary maintenance?

ADA Required Maintenance

Do you have documentation of all maintenance conducted on the wheelchair lift for each

vehicle?

Is the person who conducts wheelchair maintenance trained by Braun or Ricon to perform the

maintenance?

What procedure do you follow when a wheelchair lift is inoperable?

Are ADA-mandated accessibility features included in the PM plan?

Are the lifts cycled as part of the daily vehicle inspection?

Are the lifts maintained and serviced according to the manufacturer’s recommendations?

Are the securement tracks cleaned regularly?

Are the securement belts checked regularly for wear and tear? Are the clips for the tracks

checked for proper operation regularly?

What provisions are made for additional lift equipped vehicles if needed?

Warranties

Are vehicles and components maintained according to manufacturer warranty requirements?

Disposition

Describe your process for disposition of equipment/vehicles/real property.

a. Do you have property control procedures for adding and deleting items from the

records?

b. Has the FTA been reimbursed for its share of property, if required?

Facility Maintenance (applies to FTA/ODOT-funded facilities)

Do you have a Facility Maintenance Plan? Provide a copy

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Has it been submitted to ODOT for approval?

Who monitors the maintenance of the facility?

Are repair and maintenance records current and complete?

System Safety, Security, & Vehicle Reliability

Do you have a system safety plan? Provide a copy

Do you have a system security plan? Provide a copy

Do you have an Emergency Preparedness Plan? Provide a copy

How often are plans updated?

When are vehicles or drivers with a safety problem removed from the road?

What do you do if you get complaints from passengers about unsafe driving?

How could your safety program be improved?

Do you have any security issues?

What is your role in implementing the Emergency Preparedness Plan with the county?

Do you have written procedures for responding to the various DHS threat levels? (Provide a

copy)

Accidents/Incidents

How do you define an accident?

Do you have an accident policy? Provide a copy

How do you define an incident?

Do you have an incident policy? Provide a copy

Are drivers aware of the accident and incident policies?

Are the vehicles equipped with insurance kits/witness cards?

Is there a safety committee? What is its role? What personnel are members? When do they

meet?

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What environmental aspects of your system (e.g. topography, long trips, road conditions, etc.)

affect system safety?

What environmental aspects of your system affect vehicle reliability?

Road Calls

How do you define a road call?

What is your road call policy?

How many road calls did you report last year? Is there a trend over the last three to five years?

What are the most common reasons for road calls?

Seatbelts

What is your system’s seatbelt policy? Is it compliant with ADA?

Child Safety Restraint Seats

What is the policy for the child safety restraint seats? Do the drivers seat the child?

Does the system provide child safety restraint seats? If so, does the system use integrated seats

or portable seats?

What training have the drivers received for installing and removing portable child seats?

Does the system comply with Ohio’s Booster Seat Law? (under 4’9” and less than 8 years old)

Vehicle Safety Equipment

Do all vehicles have first aid kits, annually-inspected fire extinguishers, bloodborne pathogens

kits, and flare/triangle kits?

OSHA Sign

Is the Job Safety & Health Protection (OSHA) sign clearly posted for employees?

OSHA Bloodborne Pathogens

Does the system have an exposure control plan?

Is the plan reviewed and updated annually or whenever necessary?

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Have the drivers received annual blood borne pathogens refresher training?

Are the training records kept in each employee’s file?

Have the drivers been offered the hepatitis B vaccine? If so and the driver did not want the

vaccine, was the proper form completed and placed in the employee’s file?

Regulatory Compliance

Americans with Disabilities Act and Section 504

Percent of vehicle fleet which is accessible – determine the % of vehicle fleet which is lift or

ramp-equipped.

100%

80% - 99.99%

60% - 79.99%

40% - 59.99%

20% - 39.99%

< 20%

* Note to Rural Transit System: Please do not complete the following

table but have documentation available on-site during the QAR Site visit

for review.

Rural Transit Program QAR

Federal Regulatory Compliance

Review

Topic

Compliant

(yes/no)

Documentation: Verification

and/or Observation Notes

Charter

Compliance with

FTA’s Charter

Regulations effective

4/30/08.

Application of

“Exemption” or

Documentation of an

“Exception”

Registration of

Qualified Human

Service Organizations

and QHSO Verification

Civil

Rights/ADA

ADA Compliance

Policy

Provision of Equivalent

Service

System Accessibility

System

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Communications

(Brochure, Telephone

Book, Ohio Relay,

Information in

alternative formats)

ADA required policies

and documentation

(Job Descriptions,

Service Area, Service

Hours, Access to

Information, Seatbelt

Usage, Wheelchair

Securement, Lift

Procedures and

Training, Preventive

Maintenance, Trip

Denials, Pretrip

Inspections, PCAs,

Service Animals,

Oxygen Tanks)

Trip Denial Analysis

Civil Rights Poster-

ODOT Division of

Equal Opportunity

Poster shown in a

public place-available

to the general public.

Commercial

Driver’s

License

# of CDL Vehicles

Licenses and

Certifications Policy

and Procedure

Civil

Rights/DBE

DBE Program

Documentation (Goal

Projections for all

systems on an annual

basis)

Plans and Reports

(Systems with

contracting

opportunities above

$250,000 threshold,

excluding vehicles)

Debarment

and

Suspension

Debarment and

Suspension

Certification (signed

contract w/FTA Master

Agreement)

Drug and

Alcohol

D & A Policy

Employee Awareness

& Training

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documentation

Third-Party

Administrator

Reporting (testing

rates)

Collection Site

Reviews (ODOT

requirement) and

System Oversight

documentation

MRO, BAT, SAP

Certifications and

Credentials on file

Recordkeeping and

Confidentiality (secure

access to records and

communication of

results)

Civil

Rights/EEO

EEO Program

Documentation

Posted EEO Sign

FMCSA

If travel over state

lines, FMCSA

application & approval

documentation

Ohio State

Highway

Patrol

Mandatory

Bus

Inspections

(>15

passengers

and/or >

10,000 lbs.)

Inspection

documentation

New Model

Testing

If purchased directly,

vehicle procurement

procedure and

documentation

(Altoona testing)

Pre-

Award/Post

Delivery

Audit & Buy

America

Vehicle Delivery

Checklist(s)

If purchased directly,

Pre-Award/Post

Delivery and Buy

America Certification

If purchased directly,

vehicle procurement

procedure and

documentation

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Private

Sector

Participation

Private Sector

Involvement

documentation

Restrictions

on

Lobbying

Procurement Procedure

(signed contract w/FTA

Master Agreement)

School Bus School Bus Service

Contracts and service

Section 504 Complaints filed on the

basis of a disability

Section

5333(b)

Labor

Warranty

Posted Labor Warranty

Civil

Rights/Title

VI Plan

Submission of Title VI

Plan to ODOT

Civil

Rights/Limite

d English

Proficiency

(LEP)

LEP Assessment

LEP Plan

Drug and Alcohol Program Requirements

Administration

Who is the D & A Program Manager (DAPM)? Is the DAPM also the Designated Employee

Representative (DER)? If not, who is the DER?

Where are D & A records kept?

Who has access to the records?

Contract Service: Is D & A Program compliance included in the RFP and the contract? How do

you monitor contractor D & A Program compliance?

Drug-Free Workplace Posting: Yes/No

FTA Drug and Alcohol Policy

Last Update: __________

Date Adopted by Governing Board: __________

Do you have signed documentation that all employees received a copy of the latest D &

A Policy?

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Do you have documentation that all employees received one (1) hour of D & A training

within 30 days of hire?

Do you conduct D & A refresher training?

Do you have two people trained in reasonable suspicion? When were they trained? Who

conducted the training? Have they taken reasonable suspicion refresher training in the

past three (3) years?

Current Certifications on File

MRO Certification: Yes/No

BAT Certification: Yes/No

SAP Certification: Yes/No

Is the EBT on the conforming products list? Yes/No

Are the primary and back-up labs DHHS certified? Yes/No

Preemployment

Do you have documentation that you sent the required form to the applicant’s previous DOT

employer? Did the DOT employer complete and return the form?

Random Testing

Are you a member of a consortium and/or third party administrator?

Who is in the random drawing pool? (only transit employees, only your system, other DOT

employees)

Who does the drawing and how are you notified? How often is it updated?

What if the DAPM is in the pool?

Do you have documentation that the consortium is testing the correct percentages (FTA 25% and

FMCSA 50% drugs/10% alcohol)?

How do you determine when a random test is done? How is the employee notified? Is there an

order to test form? How much time do you allow the employee to arrive at the collection site?

Who receives the test results (Consortium/DAPM/Collection Site) and how are they notified?

How long does it take to get results?

Post Accident

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Are the post accident tests being conducted in accordance with FTA procedures?

Collection Site Review

Do you have documentation of your last visit to your primary and back-up collection sites?

Were there issues that required follow up? Do you have documentation that they were resolved?

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