Run an ePet Upload

1• Version 5.52 b4

• Run an ePet Export and Upload (pp. 2-3)

• Troubleshooting (pp. 4-5)

• Automating the Upload (pp. 6-7)

This process shows how to manually do an ePet upload and how to automate the process using VetFM’s ePet Applet. This document does not address Patterson’s ePet Health “Dashboard” setup. For information on configuring ePet parameters see document “ePet Admin Parameters” or contact your ePet Health representative for more information

Run an ePet Upload

• Select “Reports Processing”

2

• Reports/ Processing

• Version 5.52 b4 Back to top

Run an ePet Upload

• Select “ePetHealth Export”

3

• End of Day Reports

• Click “Continue”

• It is recommended to run this report after work for the day has finished

• Running this report can take from fifteen minutes to several hours, depending on the size of your database

• For optimal performance we recommend doing this on the server or sharing machine

• Version 5.52 b4 Back to top

Run an ePet Upload

• This banner displays if your last successful upload was more than 3 days ago and shows the date and time of the last upload

4

• Troubleshooting…

• Version 5.52 b4 Back to top

Run an ePet Upload

• Confirm that the the ePetHealth Web Services Info is configured appropriately

• Last Run will display the last time an ePet report was uploaded (turns red if it has been more than one day since your last upload)

• VetFM has as default to send Reminders but not SOAP or Public Notes

• Please contact ePet if you have any questions about your Clinic ID

5

• Troubleshooting…

• Notice: VetFM exports patient information for all active patients including medical history for the past 365 days

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Automate the ePet Upload• Install VetFM ePet Applet

• Version 5.52 b4 6

• VetFM comes equipped with an applet you can install to automatically do an ePet export and upload at 11:30 PM every day

• Again, for optimal performance we recommend you install this on the sharing or server computer

• Admin Parameters System Tab Misc Info Tab

• Click the “Install ePet Uploader” button

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• Set VetFM ePet Applet to “Open at Login”

• Version 5.52 b4 7

• After installation,“Right-Click” on VetFM ePet Applet in the dock

• Select “Options”

• Select “Open at Login”

• Remember: the computer must be awake (monitor sleep is OK) and VetFM must be running for the Applet to function properly

• It is recommended you keep the applet in the dock so that you can easily check if it is running

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Automate the ePet Upload