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Organisational Behaviour

Presentation

By

RTI, Jammu

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Session Overview We all have to work under people, with

people, or, as a supervisor over people. It is important that we know what makes people and groups tick as well as having a clear idea on what makes us tick ourselves.

“Getting the players is easy. It is getting them to play together that's the hard part”

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Learning Objective➢ Explain the significance of an understanding of

organizational behaviour. ➢Understand the need for explanations of behaviour

in organizations➢Recognise key elements of Organisational Behavior

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Basic Ingredients➢Organisation

➢People, Structure, Competition, Technology and Environment

➢Mission

➢Communication

➢Objectives

➢Motivation

➢Leadership

➢Successful Organisation

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Definition

Organizational behavior is the study and application of knowledge about how people act in organization.

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Behaviour and Personality

• Personality is what we are.

• Behaviour is what we do.– try out different behaviours - different ways of

doing things - and find that they are a success, this in itself may cause us to change even deeply held views and values.

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Theories of Organisational Behavior

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Theory X and Y-Douglas McGregor

• Theory X goes on to hold that the average human being seeks to avoid responsibility, is not ambitious and seeks security before advancement.

• Theory Y states that people have capacity for self-control; motivation arises from the higher order needs such as self-esteem and achievement and that people, if properly managed, will be more than willing to take on responsibility.

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• Managerial achievement is the result of doing the right thing, at the right time, in the right situation. It is a matter of finding which areas of your job are critical then deciding how to manage these areas well.

Mach One - Managing Yourself and Others

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Mach One - Managing Yourself and Others

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• Managerial achievement is the result of doing the right thing, at the right time, in the right situation. It is a matter of finding which areas of your job are critical then deciding how to manage these areas well.

– It is a matter of 'behaviour' or let us say 'attitude'

• Mach One highlights Managerial achievement which is dependent on

– Communication

– Leadership

– Motivation

– Decision Making

Mach One - Managing Yourself and Others

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• Managerial achievement is the result of doing the right thing, at the right time, in the right situation. It is a matter of finding which areas of your job are critical then deciding how to manage these areas well.

• Mach One highlights Managerial achievement which is dependent on

– Communication

– Leadership

– Motivation

– Decision Making

Mach One -The Job Map and Match with style

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• Red - Feeling Behaviour

• Amber - Thinking Behaviour• Green - Doing Behaviour

Mach One - Basic Styles Of Managerial Behaviour

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INDIVIDUAL BEHAVIOR AND LEARNING ORGANIZATIONS

* Individual behavior and performance * Work-related behavior and balance with Individual human behavior * Learning and continuous improvement * A-B-C model of organizational behavior modification * Effective feedback improves learning and shaping Organisation HRD * Social learning plays an important role * The value of learning through experience

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STRESS MANAGEMENT, AND PERCEPTION AND PERSONALITY IN

ORGANIZATIONS

* Process from stresses to consequences * Different stress levels * Physiological, psychological, and behavioral effects of stress * Management of workplace stress is a 'Perceptual process' * Perceive ourselves and others through social identity * Accuracy of stereotypes

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WORKPLACE EMOTIONS, VALUES AND ETHICS

* Rationalise emotions and expected behavior * Ethical principles and ethical behavior * Job satisfaction- task performance and customer service * Increase organizational commitment * Deal with problems in emotional labor * Effective use of emotional intelligence * Foster and respect 'Values' that vary across culture

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TEAM DYNAMICS, AND EMPLOYEE INVOLVEMENT AND QUALITY MANAGEMENT

* Distinguish the developmental teams from team-based organizations * Composition, and size on team effectiveness * Team development and Team cohesiveness * Limitations of teams * Measure Forms and levels of employee involvement * Socio-technical systems theory * Benefits and challenges of employee involvement are plenty * Benchmarking and concurrent engineering * Limitations of quality management

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DECISION MAKING, POWER AND POLITICS

* Challenges are faced in choosing the best alternatives for a course of any action! * Strategy to improve creativity in decision making * Compare and contrast structures for team decisions making * Recognise,positively leverage and foster the 'Power' in organization. Identify negative political channels and impacts * Information relation to power in organization * Contingencies of power * Outcomes of power vs power bases applied * Role of power in sexual harassment * Recognize advantages and disadvantages of organizational politics. Control dysfunctional

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LEADERSHIP, MOTIVATION, COMMUNICATION AND PEOPLE

*Identify effective Leaders and types of Leaders *Refer to the key strategies for Leadership *Motivate people *Encourage and Reward *Communicate clearly and enthusiastically *Facilitate competition and team-building

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Strategy for sound Organisational Behavior

“Leadership+Motivation+People+Culture+

Communication+Stress management

= Organisational Behavior”

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Thank you

If organisations are run in a way that everyone can give off their best,

then we will all be happier, more

prosperous with greater security!