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experts powering technology total technology talent and solutions provider, offering: Recruitment Consulting Projects Outsourcing

RT Capabilities Brochure

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Page 1: RT Capabilities Brochure

experts powering technology

total technology talent and solutions provider, offering:

• Recruitment • Consulting • Projects • Outsourcing

Page 2: RT Capabilities Brochure

Randstad Technologies creates the talent-driven strategies that help our clients stay competitive in the marketplace. We understand that every business has a unique set of challenges and opportunities and we leverage our unique industry insights, honed through decades of experience in the technology sector, to deliver the talent and solutions necessary to achieve each client’s specific goals.

As a leading technology talent and solutions provider in the US, our track record speaks for itself. We help companies gain efficiencies and dramatically reduce costs through:

• Connecting client to the expert talent they need

• Providing strategic technology consulting services

• Jump-starting and completing stalled projects

• Allowing them to outsource a fundamental technology function

Backed by our high-impact professionals, we deliver tangible and meaningful results powered by solutions that help create, innovate and lead change.

Our focus on long-term partnerships — with both our clients and candidates — helps us see our world at 360° to continually refresh and deepen our industry expertise. With this deep understanding we generate the solutions that match and surpass business and career objectives.

technology talent and solutions tailored to your needs

Page 3: RT Capabilities Brochure

recruitmentthe optimal match of technology talent can help drive your business

Today, many firms are in pursuit of the same hard-to-find people who possess the niche technology know-how they need to augment their existing staff. Finding the right candidates with the right set of technology skills for an organization’s particular culture can be challenging. Fortunately, we’ve had several decades to develop and refine our recruiting process and shorten this skills gap.

Clients turn to Randstad Technologies when they:

• Have an urgent need for a specific technology skill

• Are struggling to locate and/or retain expert, hard-to-find talent

• Want to leverage our robust local and national networks for short- or long-term initiatives

We apply our in-depth understanding of the industry verticals in which we operate to perfect our recruiting process and delivery model — that’s the foundation of our business. Whether contract, contract-to-hire, or permanent placement, Randstad Technologies works with our clients’ requirements, goals, and objectives in order to deliver the exceptional talent they’ve come to expect. With over two decades of experience, our network of professionals and portfolio of clients continues to power the world of technology.

Establishing and fostering relationships with both clients and candidates is critical to matching the right talent to a need. Technology, HR, and procurement leaders have come to trust Randstad Technologies and know that they can expect the optimal match of talent, service levels, and pricing to stay competitive.

our expertise/stats

• One of the largest technology staffing firm in the US

• Contract, contract-to-hire, permanent services

• Over 60 locations nationwide

• 24/7 recruiting capabilities via off-shore recruiting team

• Offering immigration management services

Page 4: RT Capabilities Brochure

consultingsubject matter experts finding the right solutions to meet your business needs

Technology and business leaders want to know that they’re making the right choices and the wisest investments in technologies and integration. Through our consulting services, Randstad Technologies advises clients on how best to use technology, data, and processes to meet business needs.

Our consultants are subject matter experts who provide real solutions to technology-related problems. Many of our experts are former CIOs or technology executives, who leverage their experience to innovate and provide objective guidance and practical strategies that clients can implement themselves or do so with the guidance of our project and outsourcing capabilities.

Depending on client objectives and challenges, consulting engagements with Randstad Technologies typically result in one or more of the following:

• Enhanced profitability

• Improved IT and business alignment

• Enhanced strategic perspective and visibility

• Increased employee effectiveness

• Improved employee satisfaction with IT operations and support

Randstad Technologies’ consulting assignments fall into three broad categories:

• Strategy & Definition

• Solution Visioning & Definition

• Process & Goverance

our expertise/stats

• Patented methodology for assessments, vendor selections and IT strategy initiatives

• Experience conducting hundreds of IT assessments and due diligence across 13 industries

• Experience with merger and carve-out planning and execution; consistently meeting aggressive transition services time frames

• Realized millions of capital expense and ongoing operating expense savings for our clients; of up to $20 million

Page 5: RT Capabilities Brochure

Several studies have found that over 65 percent of IT projects either go uncompleted or are considered unsuccessful. That doesn’t work for us. By accepting responsibility for the deliverables and outcomes of short- and long-term hardware, software, and process-related projects, we commit ourselves to the project’s completion and success. We blend good governance with subject matter expertise, flexibility and collaboration, and ROI measurement to complete projects and fulfill client expectations.

Each project has a clear beginning and end that produces a tangible outcome. Whether it’s a successful hardware implementation, a software application that meets specifications or the timely migration to a new operating system, our project service offering delivers. We produce high-quality results within specified timeframes while communicating effectively with all parties involved, so as not to disrupt business productivity or operations.

Our project management controls coupled with our commitment to success result in:

• Delivering the expected project scope on time, and on budget without adversely affecting business operations

• Mature change management and communication

• Collaboration and partnership

• Risk mitigation and issue management

We offer project services across four broad categories:

• Technology Implementation

• Technology Surveys & Definition

• Embedded Engineering

• Application Services

our expertise/stats

• Successful implementation of hardware, software, and processes

• 25+ years of technology deployment and implementation experience

• Deployed/installed 500,000+ devices

• 20,000 unique site visits annually

• Providing full life-cycle embedded engineering project services to the electronics industry for more than two decades

• Surveyed and installed over one billion square feet of wireless coverage

• Extensive experience in application and portal development

projectsour expertise ensures your projects are completed on time, on budget

Page 6: RT Capabilities Brochure

outsourcingpartners covering your technology needs — so you can focus on business operations and growth

our expertise/stats

• Over 1,200 employees dedicated to managed services engagements

• We manage systems utilized by over 90 million end-users

• Our service desk operation supports over 1.8 million users, across 89 countries, handling over 4 million incidents annually

• Customer satisfaction and agent quality scores average over 90%

As business conditions and technology change, clients need the flexibility to rethink and revise their outsourcing strategies. Randstad Technologies works with clients to understand their internal challenges and then build ongoing outsourcing solutions for one or more of their technology functions. Whether we deliver onsite or offsite, with our tools or our clients’ tools, we are accountable for the success and growth of the functions that we own through established service levels, trending analysis, and effective communication.

Randstad Technologies has worked with clients for decades to fulfill their outsourcing requirements by taking partial or full ownership of IT functions and delivering the high quality people, tools, and processes tailored to help them attain their goals.

Standard results and value from outsourcing engagements include:

• Reduced labor and infrastructure costs

• Enhanced end-user satisfaction

• Increased efficiencies

• Innovation that drives IT and business alignment

Our outsourcing services fall into three broad categories:

• End-User Services

• Operations & Infrastructure

• Process Management

Page 7: RT Capabilities Brochure

overview of our offerings

services

• Contract

• Contract-to-hire

• Permanent placement

technology implementation

• Operating system migrations

• Messaging migrations/implementation

• Technology deployment/decommission

• Wireless implementations

• Server & desktop virtualization

technology survey & definition

• Wireless site surveys & remediation

• Asset inventory

embedded engineering

• Electronics product development

application services

• Enterprise application development

• Mobile & web development

• BI/data management

end-user services

• Service desk & call center

• Desktop & mobile support

operations & infrastructure

• Data center

• Command center

• Infrastructure management/monitoring

• IT operations

process management

• Business process outsourcing

• Application management & maintenance

• PMO (project & program management)

strategy & definition

• IT assessments & strategy

• IT governance & organization

solution visioning & definition

• Solution architecture

• Software selection

process & governance

• PMO (project & program management)

• Business process re-engineering

recruitment

projects outsourcing

consulting

Page 8: RT Capabilities Brochure

technology experts powering your business

If you have a technology challenge, Randstad Technologies can help. Through our expertise, experience, and flexible service delivery models, we work with you to assess your needs and challenges in order to craft the best solution for your organization.

To find out more about how we can help you with your staffing and / or technology solutions needs, contact your local Account Manager, or visit us at www.randstadtechnologies.com.

About Randstad TechnologiesRandstad Technologies has been connecting top companies around the globe with the expert technology talent and solutions that drives their success since 1984. Our deep industry expertise and full-service capabilities—Recruitment, Consulting, Projects and Outsourcing—enable organizations to be agile, productive and ahead in the field with their wide network of specialists and flexible solutions.

Need more information?Visit www.randstadtechnologies.com