RSG New Starters Welcome Kit - Department of Education ......may copy and communicate the materials, other than third party materials, for the educational purposes of the institution

South Eastern Victoria Region New Starter Welcome Kit

Melbourne July 2018 ©State of Victoria (Department of Education and Training) 2017 The copyright in this document is owned by the State of Victoria (Department of Education and Training), or in the case of some materials, by third parties (third party materials). No part may be reproduced by any process except in accordance with the provisions of the Copyright Act 1968, the National Education Access Licence for Schools (NEALS) (see below) or with permission. An educational institution situated in Australia which is not conducted for profit, or a body responsible for administering such an institution may copy and communicate the materials, other than third party materials, for the educational purposes of the institution. Authorised by the Department of Education and Training, 2 Treasury Place, East Melbourne, Victoria, 3002

CONTENTS

South Eastern Victoria Region (SEVR) ...................................................................................... 12 Welcome from Acting Regional Director, Angela Singh .............................................................. 12

SECTION 1: REGIONAL INDUCTION ......................................................................................... 13 About ......................................................................................................................................... 13 The regional model ................................................................................................................... 13 Regional responsibilities ........................................................................................................... 13

SEVR LEADERSHIP AND CULTURE .......................................................................................... 15 Strategic Overview ..................................................................................................................... 15 Regional organisational chart ..................................................................................................... 16 Areas within SEV Region ........................................................................................................... 16 Divisions within SEV Region ...................................................................................................... 17 Early Childhood and School Support Division ........................................................................... 17 School Improvement Division ................................................................................................... 17 Regional Operations and Support Branch ................................................................................ 17

South Eastern Victoria Region ................................................................................................... 18 KEY REGIONAL INFORMATION ................................................................................................. 19

Office locations and contact details ............................................................................................ 19 Resources and contact information ............................................................................................ 19 Staff contact details .................................................................................................................. 19 Schools by Area, by SEIL, by Network ..................................................................................... 20 Regional Business Plan ............................................................................................................ 20

General policies and processes ................................................................................................. 20 IT support ................................................................................................................................. 20 Briefings and Correspondence ................................................................................................. 20 Desk allocation ......................................................................................................................... 20 Fleet vehicles ........................................................................................................................... 20 Myki / Cabcharge / Wilson Parking vouchers ............................................................................ 21 Meeting rooms.......................................................................................................................... 21 Milk and corporate catering ...................................................................................................... 21 Stationery ordering process ...................................................................................................... 21

SECTION 2: DANDENONG OFFICE INFORMATION .................................................................. 22 Parking and transport ................................................................................................................. 22 Parking ..................................................................................................................................... 22


Public transport ........................................................................................................................ 22 Bike lockers .............................................................................................................................. 22

Local Amenities .......................................................................................................................... 22 ATMs ........................................................................................................................................ 22 Cafes ........................................................................................................................................ 23 Chemist .................................................................................................................................... 23 Post Office ................................................................................................................................ 23 Medicare .................................................................................................................................. 23 Medical Centre ......................................................................................................................... 23

Nearest Hospital ........................................................................................................................ 23 Building access and security ...................................................................................................... 24 Office hours .............................................................................................................................. 24 Security cards .......................................................................................................................... 24 Visitors’ passes ........................................................................................................................ 24

Workstations .............................................................................................................................. 24 Set up your phone and voicemail ............................................................................................. 24 Set up your signature block ...................................................................................................... 24 Update your contact details in eduPay ..................................................................................... 24 Set up a printer ......................................................................................................................... 24 Complete a Workstation Risk Assessment Form ...................................................................... 24

Meeting rooms and office areas ................................................................................................. 24 Meeting rooms.......................................................................................................................... 24 Catering ................................................................................................................................... 25 External venues ........................................................................................................................ 25 Breakout and quiet areas ......................................................................................................... 25 Storage areas ........................................................................................................................... 25

General housekeeping ............................................................................................................... 25 Office cleaning.......................................................................................................................... 25 Kitchen ..................................................................................................................................... 25 Milk for the fridge ...................................................................................................................... 26 Furniture ................................................................................................................................... 26 Office walls and displays .......................................................................................................... 26

Mail and deliveries ..................................................................................................................... 26 Incoming mail and deliveries .................................................................................................... 26


Pigeon holes ............................................................................... Error! Bookmark not defined. Outgoing mail and parcel collection .......................................................................................... 26 Internal DX mail ........................................................................................................................ 26 Registered Post / Express Post ................................................................................................ 26 Couriers.................................................................................................................................... 26

Stationery and equipment .......................................................................................................... 26 Printing and scanning ............................................................................................................... 26 Toner and printer cartridges ..................................................................................................... 26 Laminator and binding machines .............................................................................................. 27 Secure document collection...................................................................................................... 27 Trolleys .................................................................................................................................... 27

Local Workforce Information ...................................................................................................... 27 Teams in the office ...................................................................... Error! Bookmark not defined. Culture Club Committee ........................................................................................................... 27 Buddy program ............................................................................ Error! Bookmark not defined.

Travel and accommodation ........................................................................................................ 27 Myki .......................................................................................................................................... 27 Cabcharge ................................................................................................................................ 27 Wilson Parking ......................................................................................................................... 28 Fleet vehicles ........................................................................................................................... 28

Emergency procedures .............................................................................................................. 28 First aid .................................................................................................................................... 28 First aid kits .............................................................................................................................. 28 Sick bay....................................................................................... Error! Bookmark not defined. Fire wardens ............................................................................................................................ 28 Health and safety representatives ............................................................................................ 28 Security guards ........................................................................................................................ 28 Duress alarm ............................................................................................................................ 28 Emergency procedures ............................................................................................................ 28 Evacuation procedures ............................................................................................................. 29 Emergency Alert Tones ............................................................................................................ 29

Other Information ........................................................................................................................ 29 Regional communications .......................................................................................................... 29 School Delivery Unit (SDU) ........................................................................................................ 30


SECTION 2: MOE OFFICE INFORMATION ................................................................................. 30 Parking and transport ................................................................................................................. 30 Travel to and from the Moe office – Melbourne ........................................................................ 30 Parking ..................................................................................................................................... 30 Public transport ........................................................................................................................ 30 Moe Station .............................................................................................................................. 30 Bike lockers .............................................................................................................................. 31

Local Amenities .......................................................................................................................... 31 ATMs ......................................................................................................................................... 31 Post office .................................................................................................................................. 31 Cafes ......................................................................................................................................... 31 Medicare .................................................................................................................................. 32

Medical centres .......................................................................................................................... 32 Hospital ...................................................................................................................................... 32 Medicare .................................................................................................................................. 33

Building access and security ...................................................................................................... 33 Office hours .............................................................................................................................. 33 Security cards .......................................................................................................................... 33 Visitors’ passes ........................................................................................................................ 33

Workstations .............................................................................................................................. 33 Set up your phone and voicemail ................................................ Error! Bookmark not defined. Set up Skype for Business ....................................................................................................... 33 Set up your signature block ...................................................................................................... 33 Update your contact details in eduPay ..................................................................................... 33 Update your intranet details ...................................................................................................... 33 Set up a printer ......................................................................................................................... 34 Complete a Workstation Risk Assessment Form ...................................................................... 34 IT Support ................................................................................................................................ 34

Meeting rooms and office areas ................................................................................................. 34 Meeting rooms.......................................................................................................................... 34 Toilets ...................................................................................................................................... 35 Shower facilities ....................................................................................................................... 35 Breakout and quiet areas ......................................................................................................... 35 Storage areas ........................................................................................................................... 35

General housekeeping ............................................................................................................... 35


Office cleaning.......................................................................................................................... 35 Kitchen ..................................................................................................................................... 35 Milk for the fridge ...................................................................................................................... 35 Furniture ................................................................................................................................... 35 Office walls and displays .......................................................................................................... 35

Mail and deliveries ..................................................................................................................... 35 Incoming post and DX mail ....................................................................................................... 35 Pigeon holes ............................................................................................................................ 36 Outgoing post and DX mail ....................................................................................................... 36 Registered Post / Express Post ................................................................................................ 36 Couriers.................................................................................................................................... 36

Stationery and equipment .......................................................................................................... 36 Utility and storerooms ............................................................................................................... 36 Stationery ................................................................................................................................. 36 Printing and scanning ............................................................................................................... 36 Toner and printer cartridges ..................................................................................................... 36 Laminator and binding machines .............................................................................................. 36 Secure document collection...................................................................................................... 36 Trolleys .................................................................................................................................... 37

Local Workforce Information ...................................................................................................... 37 Phone lists ................................................................................................................................ 37 Teams in the office ...................................................................... Error! Bookmark not defined. Culture Club Committee ........................................................................................................... 37 Buddy program ......................................................................................................................... 37

Travel and accommodation ........................................................................................................ 37 Myki / V/Line ............................................................................................................................. 37 Cabcharge ................................................................................................................................ 37 Wilson Parking ......................................................................................................................... 37 Fleet vehicles ........................................................................................................................... 37 Accommodation ........................................................................................................................ 37

Emergency procedures .............................................................................................................. 38 Health and safety representatives ............................................................................................ 38 First aid .................................................................................................................................... 38 Fire wardens ............................................................................................................................ 38


OH&S procedures .................................................................................................................... 38 Security guards ........................................................................................................................ 38 Duress alarm ............................................................................................................................ 38 Evacuation procedures ............................................................................................................. 38


SECTION 2: FRANKSTON OFFICE INFORMATION ................................................................... 39 Parking and transport ................................................................................................................. 39 Parking ..................................................................................................................................... 39 Public transport ........................................................................................................................ 39 Bike lockers .............................................................................................................................. 39

Local Amenities .......................................................................................................................... 39 ATMs ......................................................................................................................................... 39 Cafes ......................................................................................................................................... 39 Medical centres .......................................................................................................................... 39 Building access and security ...................................................................................................... 39 Office hours .............................................................................................................................. 39 Security cards .......................................................................................................................... 39 Visitors’ passes ........................................................................................................................ 40

Workstations .............................................................................................................................. 40 Set up your phone and voicemail ............................................................................................. 40 Set up your signature block ...................................................................................................... 40 Update your contact details in eduPay ........................................ Error! Bookmark not defined. Set up a printer ......................................................................................................................... 40 Complete a Workstation Risk Assessment Form ...................................................................... 40

Meeting rooms and office areas ................................................................................................. 41 Meeting rooms.......................................................................................................................... 41 Breakout and quiet areas ......................................................................................................... 41 Storage areas ........................................................................................................................... 41

General Housekeeping .............................................................................................................. 41 Office cleaning.......................................................................................................................... 41 Kitchen ..................................................................................................................................... 41 Milk for the fridge ...................................................................................................................... 41 Furniture ................................................................................................................................... 41


Office walls and displays .......................................................................................................... 41 Mail and deliveries ..................................................................................................................... 41 Incoming mail and deliveries .................................................................................................... 41 Pigeon holes ............................................................................................................................ 41 Outgoing mail and parcel collection .......................................................................................... 41 Internal DX mail ........................................................................................................................ 41 Registered Post / Express Post ................................................................................................ 42 Couriers.................................................................................................................................... 42

Stationery and equipment .......................................................................................................... 42 Printing and scanning ............................................................................................................... 42 Toner and printer cartridges ..................................................................................................... 42 Laminator and binding machines .............................................................................................. 42 Secure document collection...................................................................................................... 42 Trolleys .................................................................................................................................... 42

Local Workforce Information ...................................................................................................... 42 Teams in the office ................................................................................................................... 42 Culture Club Committee ........................................................................................................... 42 Buddy program ......................................................................................................................... 42

Travel and accommodation ........................................................................................................ 42 Myki .......................................................................................................................................... 42 Cabcharge ................................................................................................................................ 42 Wilson Parking ......................................................................................................................... 42 Fleet vehicles ........................................................................................................................... 43

Emergency procedures .............................................................................................................. 43 First aid .................................................................................................................................... 43 Fire wardens ............................................................................................................................ 43 Security guards ........................................................................................................................ 43 Duress alarm ............................................................................................................................ 43 Evacuation procedures ............................................................................................................. 43


SECTION 2: SALE OFFICE INFORMATION ............................................................................... 45 Parking and transport ................................................................................................................. 45 Travel to and from the Sale office – Melbourne ........................................................................ 45


Parking ..................................................................................................................................... 45 Public transport ........................................................................................................................ 45 V/Line ....................................................................................................................................... 45 Bike lockers .............................................................................................................................. 45

Local Amenities .......................................................................................................................... 45 ATMs ........................................................................................................................................ 45 Cafes ........................................................................................................................................ 46 Chemist .................................................................................................................................... 46

Medical centres .......................................................................................................................... 46 Hospital .................................................................................................................................... 46 Postal services ......................................................................................................................... 47

Building access and security ...................................................................................................... 47 Office hours .............................................................................................................................. 47 Security cards .......................................................................................................................... 47 Visitors’ passes ........................................................................................................................ 47

Workstations .............................................................................................................................. 47 Set up your phone and voicemail ............................................................................................. 47 Skype for Business ................................................................................................................... 48 Set up your signature block ...................................................................................................... 48 Update your contact details in eduPay ..................................................................................... 48 Update your intranet profile ...................................................................................................... 48 Set up a printer ......................................................................................................................... 48 Complete a Workstation Risk Assessment Form ...................................................................... 48 IT Support ................................................................................................................................ 49

Meeting rooms and office areas ................................................................................................. 49 Meeting rooms.......................................................................................................................... 49 Breakout and quiet areas ......................................................................................................... 50 Storage areas ........................................................................................................................... 50 Toilets ...................................................................................................................................... 50 Shower and locker facilities ...................................................................................................... 50

General housekeeping ............................................................................................................... 50 Office cleaning.......................................................................................................................... 50 Kitchen ..................................................................................................................................... 50 Recycling and Waste Management .......................................................................................... 50


Milk for the fridge ...................................................................................................................... 50 Furniture ................................................................................................................................... 50 Office walls and displays .......................................................................................................... 50 Catering ................................................................................................................................... 51

Mail and deliveries ..................................................................................................................... 51 Incoming post and DX mail ....................................................................................................... 51 Pigeon holes ............................................................................................................................ 51 Outgoing post and DX mail ....................................................................................................... 52 Registered Post / Express Post ................................................................................................ 52 Couriers.................................................................................................................................... 52 Outer Gippsland mailing lists .................................................................................................... 52 Outer Gippsland Cost Centres ..................................................... Error! Bookmark not defined.

Stationery and equipment .......................................................................................................... 53 Stationery ................................................................................................................................. 53 Utility rooms ............................................................................................................................. 53 Printing and scanning ............................................................................................................... 53 Toner and printer cartridges ..................................................................................................... 53 Laminator and binding machines .............................................................................................. 53 Secure document collection...................................................................................................... 53 Trolleys .................................................................................................................................... 53

Local Workforce Information ...................................................................................................... 53 Teams in the office ................................................................................................................... 53 Culture Club Committee ........................................................................................................... 53 Buddy program ......................................................................................................................... 54

Travel and accommodation ........................................................................................................ 54 Accommodation ........................................................................................................................ 54 Myki .......................................................................................................................................... 54 Cabcharge ................................................................................................................................ 55 Wilson Parking ......................................................................................................................... 55 Fleet vehicles ........................................................................................................................... 55

Emergency procedures .............................................................................................................. 55 Health and Safety Representatives .......................................................................................... 55 OH&S Procedures .................................................................................................................... 55 First aid .................................................................................................................................... 55


Fire wardens ............................................................................................................................ 55 Security guards ........................................................................................................................ 55 Duress alarm ............................................................................................................................ 55 Evacuation procedures ............................................................................................................. 56


For further information, advice or assistance on any matters related to SRS .... Error! Bookmark not defined.

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SOUTH EASTERN VICTORIA REGION (SEVR) WELCOME FROM ACTING REGIONAL DIRECTOR, ANGELA SINGH

Welcome to the South Eastern Victoria Region (SEVR) in Schools and Regional Services (SRS). As a member of the SEVR workforce, you will play a critical role in supporting our schools and early childhood services to deliver quality education and improved learning outcomes for children and young people and help make Victoria the Education State. SEVR includes a School Improvement Division, Early Childhood and School Support Division, and Regional Operations and Service Delivery Division, along with four Area Divisions (Southern Melbourne, Bayside

Peninsula, Inner Gippsland and Outer Gippsland). The region has over 400 government schools and over 700 services delivering a kindergarten program. Angela Singh Acting Regional Director South Eastern Victoria Region

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SECTION 1: REGIONAL INDUCTION ABOUT The SEVR provides an interface between the Schools Regional Services (SRS) central divisions and our schools and service providers, ensuring that learners move seamlessly through our education system and that improved outcomes for all Victorians and ambitious targets are realised. We are one of four regions across the state with two divisions and four Areas in locations across the southeast of Victoria. With around 523.1 FTE in our “establishment” we have professionals working in our divisions and multi-disciplinary Area teams, we lead a place-based approach to service delivery and are responsible for managing this delivery through our schools and early childhood providers in local communities right across the SEVR.

The regional model Learning Places: Partnering for Better Outcomes is the regional operating model. With a focus on people and place, Learning Places supports our regions to:

• connect between central government policy and the delivery of high-quality services to Victorians

• drive outcomes across all stages of learning through expert advice and support

• connect with families, service providers, schools and communities

• lead, collaborate and partner at a local level to overcome social and economic challenges facing our communities, towns and cities

• deliver health, wellbeing and support services to children, young people and their families to assist them in their learning and development

• improve connectedness and transitions between important points in a child’s life - such as between early childhood, kindergarten, school and tertiary education

• assist and support children and young people who are vulnerable, disengaged, and those with disabilities or challenging behaviour.

• enable complex issues to be addressed through more targeted, integrated and coordinated responses.

Regional responsibilities The Department is responsible for delivering state-wide learning and development services to at least one-third of Victorians every year across the early childhood, school education and higher education and skills sectors. In regions, we support children, young people and their families through early childhood and school education working with services and schools to ensure the best outcomes. Learning Places supports a place-based approach by placing Areas at its core. This ensures a deeper understanding of the characteristics, trends and issues of our community, and the operating context of each school and early childhood service. It requires a highly matrixed, collaborative way of working. The development of the RACI model has been an iterative process, based on annual consultation and feedback from regions and central, to support the full implementation of the regional operating model. The RACI model is a straightforward tool used for identifying roles and responsibilities and avoiding confusion over those roles and responsibilities.

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Region and Area Executive Accountabilities

The Region and Area Executive Accountabilities SharePoint site summarises the decision-making authority for key region and Area accountabilities, designed with relevant program areas and agreed by the Regional Services Group Executive. Accountabilities relate to delegations under Ministerial Orders, Department policy and program guidelines. For more information and to view details, see: Region and Area Executive Accountabilities

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGG/Lists/Region%20and%20Area%20Executive%20Accountabilities/AllItems.aspx#InplviewHash80dc6be0-ea40-4774-bc24-0a4f5ead5350=Paged%3DTRUE-p_ID%3D31-PageFirstRow%3D31

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Early childhood development School education Training and skills

Birth to 8 years over 400,000 children and

families

5 to 18 years over 915,000 students

15 to 65+ years over 443,000 in government

subsidised vocational education and training

• Maternal and child health services

• Early years learning and development including early childhood education and care services

• Early childhood intervention services

• Primary education • Secondary education • Special education • Health and wellbeing

• Technical and Further Education (TAFEs)

• Universities • Private registered training

providers (RTOs) • Learn Locals

We have a diverse range of public, private and not-for-profit providers serving Victorians of all ages:

• Almost 4000 approved education and care services and approximately 450 licensed children’s services, including long day care services, community kindergartens, outside school hours care providers, occasional care services and family day care services

• 652 maternal and child health service locations

• 1528 government schools • 700 non-government schools

(493 Catholic schools and 207 independent schools)

• 12 TAFE institutes • 8 public universities (4 of which

also provide vocational training), 1 specialised university and campuses of the multi-state Australian Catholic University

• 314(a) registered adult and community education providers which include two Adult Education Institutions

• 497(b) government contracted private registered training organisations

Learning Places enables us to work collaboratively with stakeholders and education partners including:

• parents, students and their families • local communities • the community sector • local government • local government schools • early childhood services • Tech schools • tertiary education providers

SEVR LEADERSHIP AND CULTURE STRATEGIC OVERVIEW The SEVR is led by Acting Regional Director Angela Singh, and each of our four multi-disciplinary Area teams is led by an Area Executive Director. Two Divisions within our region ensure a focus on School Improvement and Early Childhood and School Support and is led by an Executive Director. A third Division ensures a focus on Regional Operations and Service Delivery and is led by an Assistant Director.

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REGIONAL ORGANISATIONAL CHART Fig. 2.1 Regional Organisational Structure

Link coming soon

SRS GROUP EXECUTIVE TEAM The SRS Group organisation chart can be found here: https://edugate.eduweb.vic.gov.au/edrms/collaboration/Regional/Orgcharts/Central%20Org%20Charts/RSG%20High%20Level%20Contacts.pdf

AREAS WITHIN SEV REGION There are four Areas within SEVR that provide the connection between the Department and the community, providing a comprehensive view of community issues to drive improved health, wellbeing, learning and development outcomes. They are the primary point of contact on a day-to-day basis for services, place and community, monitoring performance improvement across services and mobilising the right response and support. Area teams develop partnerships to support successful transitions between ages and stages of the learning continuum and encourage collective responsibility for all learners in the community. Senior Education Improvement Leaders (SEILs) work within the multi-disciplinary Area teams to facilitate networks, support schools and school principals, and to drive strong school improvement and student outcomes. The four Areas in SEVR are:

South Melbourne led by Acting AED Mark Anderson and covering Cardinia, Casey, and Greater Dandenong. For more information, see: Southern Melbourne Area Bayside Peninsula led by AED Simon Hamilton and Frankston, Glen Eira, Kingston, Mornington Peninsula, Port Phillip, and Stonnington. For more information, see: Bayside Peninsula Area Inner Gippsland led by AED Andrew Eastcott and covering Bass Coast, Baw Baw, Latrobe, and South Gippsland. For more information, see: Inner Gippsland Area Outer Gippsland led by AED Alison Clark and covering East Gippsland, and Wellington. For more information, see: Outer Gippsland Area Each Area has a number of branches to support implementation of the work:

• Health, Wellbeing and Specialist Services Branch o Visiting Teachers Unit o Nursing Unit o Respectful Relationships o Specialist Children’s Services Unit

• Education Improvement Branch • Service Support Branch

o Koorie Education Unit o Early Childhood Performance and Planning Advisors (in Areas without an Early

Childhood Branch)

https://eduvic-my.sharepoint.com/personal/melissa_otorepec_education_vic_gov_au/Documents/Documents/SEVR%20New%20Starter%20Welcome%20Kit/Generic%20Regional%20Structure.pdf

https://eduvic-my.sharepoint.com/personal/melissa_otorepec_education_vic_gov_au/Documents/Documents/SEVR%20New%20Starter%20Welcome%20Kit/Generic%20Regional%20Structure.pdf

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/Pages/southmelb.aspx

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/Pages/BaysidePen.aspx

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/Pages/BaysidePen.aspx

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/Pages/InnerGipps.aspx

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/Pages/OuterGipps.aspx

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o Provision and Planning Officer o Community Liaison Officer o Language Education

• Student Support Services (SSS) • LOOKOUT • TAFE and Participation Division • Early Childhood Branch (in some Areas)

o School Readiness Funding o Early Childhood Performance and Planning Advisors o Other

DIVISIONS WITHIN SEV REGION There are three Divisions within SEVR that work in a matrix model to support region-wide priorities with Area teams and teams in the central office.

Early Childhood and School Support Division Acting Executive Director: John Oshaughnessy

The Early Childhood and School Support Division provides coordination and oversight of the

delivery of services that support the health, wellbeing and engagement of children and young

people, particularly the vulnerable, to enable them to learn and develop to their full potential. The

Division also supports early childhood services to improve the wellbeing, learning and

development outcomes of Victorian learners, and ensures strong early childhood service provision

across the region.

School Improvement Division

Acting Executive Director: Ian Burrage

The School Improvement Division supports schools’ improvement planning, monitors and

evaluates the effectiveness of interventions in priority review schools, supports schools to improve

the wellbeing, learning and development outcomes of Victorian learners, and oversees operations

and emergency management across the region.

Regional Operations and Support Branch

Assistant Director: Kylie Kaye

The Division was launched in December 2017 and has two main functions:

• Leadership, coordination and advocacy in areas where the Division is the practice lead.

• School support through coaching, capability building, direct service support in emergency

management preparedness, OHS and Facilities support and the operation of the Principal

Employment processes and staffing guidance for schools.

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SOUTH EASTERN VICTORIA REGION Fig. 2.2 Map of South Eastern Victoria Region and Areas

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KEY REGIONAL INFORMATION The following information will provide you with a general guide to a range of resources and support to assist you with your induction in the SEVR.

OFFICE LOCATIONS AND CONTACT DETAILS Dandenong Location: 165-169 Thomas St, Dandenong 3175 Phone: 1300 338 738 Postal address: PO Box 5, Dandenong 3175

Warragul Location: 70 Smith Street, Warragul 3820 PO Box 759, Warragul VIC 3820 Phone: 1300 338 738

Moe Location: Corner Kirk and Haigh streets, Moe 3820 Postal address: PO Box 381, Moe 3825 Phone: 1300 338 738

Frankston Location: 1 Petrie St, Frankston 3199 Postal: PO Box 3003, Frankston 3199 Phone: 1300 338 738

Leongatha Location: 16-26 Jeffery Street, Leongatha 3953 PO Box 683, Leongatha VIC 3953 Phone: 1300 338 738

Sale Location: Level 2, 64-66 Foster St, Sale 3853 Postal address: PO Box 974, Sale 3853 Phone: 1300 338 738

East Bentleigh Location: 16A North Drive, East Bentleigh 3165 Postal: PO Box 461, East Bentleigh 3165 Phone: 1300 338 738

Bairnsdale Location: Unit 1/2 - 195-197 Mcleod St, Bairnsdale 3875 Postal: PO Box 974, Sale, 3853 Phone: 1300 338 738

Orbost Location: 171-173 Nicholson St, Orbost 3888 PO Box 260, Orbost, Victoria 3888 Phone: 1300 338 738

RESOURCES AND CONTACT INFORMATION Staff contact details SouRCe is a knowledge base available within the Department’s intranet, accessible to all Departmental staff including principals and school staff. It contains overview information, frequently asked questions, plus key resources and contacts for the services that the Department offers. Staff are encouraged to update their contact details in SouRCe, which is managed by the Contact Management team. For more information, see: Service Referral Catalogue (SouRCe).

https://edugate.eduweb.vic.gov.au/edrms/project/cm/SitePages/source.aspx

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Schools by Area, by SEIL, by Network Schools Regional Services (SRS) maintain a database of all Victorian government schools with details of what region and Area the school is in and their allocated SEIL, Area Executive Director, Principal Network and Network Chair. Region and Area teams are responsible for ensuring the data in this resource is up to date by emailing any staff or Network Chair changes to: [email protected] To search the database, see: Regional maps and data

Regional Business Plan The Regional Business Plan describes objectives, performance indicators and actions of the SEVR over the financial year (1 July – 30 June). To view the latest Regional Business Plan, see: SEVR Business Plan General policies and processes

IT support If IT support is required, you will need to request support via the service desk; see: IT Service Desk Once you have submitted your request for support, the appropriate IT Support will contact you to resolve your issue. If you do not complete a service desk request, the IT Support will not be able assist you.

Briefings and Correspondence Resources have been developed to assist Department staff in drafting briefings and correspondence and in using the Tracking System; see: Briefings and Correspondence Support and Training For templates, quick reference guides, processes and examples of briefings, see: Quality Assurance Tools and Resources for SRS Staff To access the Tracking System, see Tracking System Dashboard

Desk allocation Staff permanently based in a corporate location and working a full-time/part-time fraction will be allocated a desk. Part-time staff may need to desk share with a fellow part-time colleague, and on non-working days your allocated desk may be utilised as a hot desk facility. Mobile staff will be required to utilise the hot desk facilities. Storage provisions will be made available for staff utilising hot desks but may not be in direct access of where the hot desk area is located. Staff should speak to their line manager to confirm desk allocation.

Fleet vehicles Before a staff member can drive a government car, they will be required to talk to the Fleet Coordinator for their particular corporate location and complete an online form disclosing their driver licence details. This is required for insurance purposes and you will not have access to the online fleet booking system without completing this step. For contact details of your Fleet Coordinator, Please email the Regional Operations and Service Delivery Division Team: [email protected] All government fleet bookings are required to be done online, see: www.smartfleetaustralia.com.au It is at the discretion of the Fleet Coordinator at the corporate location to cancel a car booking. This may be required if another staff member who requires to travel further requests a car and no fleet vehicles are available. Factors for this cancellation will be the distance, destination and if public

mailto:[email protected]

https://edugate.eduweb.vic.gov.au/edrms/organisation/regions/Pages/home.aspx

https://edugate.eduweb.vic.gov.au/edrms/collaboration/BP/working_documents/2019-20_SEVR_Business_Plan.docx

https://servicegateway.eduweb.vic.gov.au/MSMSelfService/

https://servicegateway.eduweb.vic.gov.au/MSMSelfService/

https://edugate.eduweb.vic.gov.au/edrms/tracking/Support_and_Training/Forms/Grouping.aspx

https://edugate.eduweb.vic.gov.au/edrms/tracking/Support_and_Training/Forms/Grouping.aspx

https://edugate.eduweb.vic.gov.au/edrms/collaboration/PRA/PRAUtemp/Forms/Grouped%20by%20doc%20type.aspx

https://edugate.eduweb.vic.gov.au/edrms/collaboration/PRA/PRAUtemp/Forms/Grouped%20by%20doc%20type.aspx

https://edugate.eduweb.vic.gov.au/edrms/tracking/Pages/CnBDashboard.aspx


https://www.smartfleetaustralia.com.au/

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transport or a taxi could be utilised instead. The Fleet Coordinator will notify the affected staff member and they can discuss alternative options available to them. Where possible, staff should utilise public transport or carpool, keeping in mind that it is encouraged to take public transport when travelling to Melbourne CBD.

Myki / Cabcharge / Wilson Parking tickets Cab Charge and Wilson Parking tickets are located in a secure location on level 5 of the building and is managed by the Regional Operations and Service Delivery Division Team. Manager’s approval for use of Cabcharge and Wilson Parking Tickets should be sought prior to use and all information is to be completed on the required form. Myki cards can be located on level 6. When you require a Myki card, please ensure you sign the card out for use and when you promptly return the Myki card to the Myki box, and sign the myki card in after your travels.

Meeting rooms All meeting rooms are booked through the calendar section of Outlook. You will need to request a meeting room and once it is booked, you will receive a confirmation email. To request a meeting room, you will be required to ‘invite’ the room to the meeting. If you book a meeting room via the room calendar, you will be unable to cancel the booking as you will not have permission to do this. Most meeting rooms have Webex conferencing facilities. This can be checked via Outlook.

Milk and corporate catering Cutlery and crockery are provided in kitchens. Staff are also welcomed to bring their own. Milk will be delivered to region and Area office locations by local arrangement. In some locations, milk will be delivered to the doorstep and it will be the responsibility of staff to ensure the milk is stored in the fridge. Corporate catering will comply with the relevant policy, see: Gifts benefits and hospitality All catering requests will need to be approved by the appropriate Executive Director and ordered a week prior to the date of the required catering.

Stationery ordering process Stationery orders are processed once a month in each office location with all standard stationery items restocked. Any items required outside of the standard list will require staff to complete an order form and be approved by their manager before the item can be purchased. Order forms are available in each office and will be processed by the relevant administration team. Standard items will include supplies for the kitchen i.e. tea, coffee, sugar, dishwashing liquid, etc.

https://edugate.eduweb.vic.gov.au/sites/i/pages/production.aspx#/app/content/2822/support_and_service_(corp)%252Fprocurement%252Fgifts,_benefits_and_hospitality%252Fproviding_gifts,_benefits_and_hospitality

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SECTION 2: DANDENONG OFFICE INFORMATION

PARKING AND TRANSPORT Parking On-site car parking is available for corporate fleet cars and packaged executive staff cars. To view options for parking around the Dandenong Office, see: Multi-Deck Car Parks

Public transport Dandenong Railway Station is a five-minute walk to and from the Dandenong Office. For directions, see: Dandenong Station Google Maps To plan your journey, see: PTV Dandenong Railway Station

Bike lockers The bicycle rack is stored within the building on the Ground Floor and can be accessed from Halpin Way. The bicycle rack is in a secure room and can be accessed using your security card. A number of racks are available to use in this area.

LOCAL AMENITIES ATMs Bank of Queensland 161A Lonsdale St Phone: 9293 2155 For directions, see: BOQ Map NAB Dandenong Plaza 1 McCrae St Phone: 13 22 65 For directions, see: NAB Map Westpac Branch Dandenong Plaza Shop 123-125, McCrae St Phone: 8710 7755 For directions, see: Westpac Map ANZ Dandenong Plaza 1 McCrae St Phone: 13 22 65 For directions, see: ANZ Map

http://www.greaterdandenong.com/document/31786/multi-deck-car-parks

https://www.google.com.au/maps/dir/''/dandenong+railway+station/@-37.9899902,145.139708,12z/data=!4m8!4m7!1m0!1m5!1m1!1s0x6ad6140f3215497f:0x7a6cd4b3a7a1ccd1!2m2!1d145.209748!2d-37.990011

https://www.ptv.vic.gov.au/stop/view/19888

https://www.google.com.au/maps/dir/''/161A+Lonsdale+Street,+Dandenong+VIC+3175/data=!4m5!4m4!1m0!1m2!1m1!1s0x6ad6140804fc3f43:0xd8b7df543a222706?sa=X&ved=0ahUKEwjbjKSc4ZLNAhUFrqYKHUBoCF4QiBMINzAA

https://www.google.com.au/maps/dir/''/1+McCrae+St,+Dandenong+VIC+3175/@-37.9858332,145.147015,12z/data=!4m8!4m7!1m0!1m5!1m1!1s0x6ad61405b7169993:0x5c2a96582302359f!2m2!1d145.217055!2d-37.985854

https://www.google.com.au/maps/dir/''/Shop+123-125,+McCrae+St,+Dandenong+Plaza,+Dandenong+St,+Dandenong+VIC+3175/data=!4m5!4m4!1m0!1m2!1m1!1s0x6ad613ff87ba8231:0x47da8d9a81dea8ee?sa=X&ved=0ahUKEwjbjKSc4ZLNAhUFrqYKHUBoCF4QiBMIRTAC

https://www.google.com.au/maps/dir/''/Lvl+3+Shop+69+Dandenong+Plaza,+Dandenong+Plaza,+49/Dandenong+Palm+Plaza,+23-55+McCrae+St,+Dandenong+VIC+3175/@-37.9864587,145.1474691,12z/data=!4m14!4m13!1m0!1m5!1m1!1s0x6ad614043b84c525:0xc2955512c3e8f84f!2m2!1d145.2175091!2d-37.9864795!1m5!1m1!1s0x6ad61406788c6091:0x2051c9b3148229a9!2m2!1d145.2177569!2d-37.9868404

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Cafes For useful reviews from critics and food bloggers to help you find popular restaurants and cheap eateries nearby the Dandenong office, see: Zomato Some of the most popular eateries around the area are:

• Polish Rye Crust Bakery – 101 Foster St • A1 Bakery – 201-203 Lonsdale St • Siam Basil Thai Restaurant – 195 Thomas St • Osaka Sushi Café – Halpin Way • Young Uncles Cafe – 127 Thomas St

Chemist Chemist Warehouse 265 Lonsdale St (but you can access the chemist from Thomas St) For directions, see: Chemist Warehouse

Post Office Australia Post 228 Lonsdale St For directions, see: Australia Post Dandenong Medicare 27-29 Robinson St For directions, see: Medicare Dandenong

Medical Centre There are three Medical Centres near the Dandenong office: Robinson Street Medical Centre 58 Robinson St Phone: 9793 6925 Dandenong Medical Centre 176 Lonsdale St Phone: 9794 7866 Family Medical & Dental Clinic 75 Stud Rd Phone: 9792 9775

NEAREST HOSPITAL Dandenong Hospital 135 David St Phone: 9554 1000 For directions, see: Dandenong Hospital

https://www.zomato.com/

https://www.google.com.au/maps/dir/''/chemist+warehouse+dandenong/@-37.9873967,145.1437742,12z/data=!4m8!4m7!1m0!1m5!1m1!1s0x6ad611d4ed4e6a1d:0x668e1f3fbd1bec4d!2m2!1d145.2138142!2d-37.9874175

https://www.google.com.au/maps/dir/''/228+Lonsdale+Street,+Dandenong+VIC+3175/@-37.9875964,145.1447989,12z/data=!4m8!4m7!1m0!1m5!1m1!1s0x6ad61408a276c30b:0x7e7c6c6b6c46ef8e!2m2!1d145.2148389!2d-37.9876172

https://www.google.com.au/maps/dir/''/Medicare+dandenong/@-37.9877438,145.14047,12z/data=!4m8!4m7!1m0!1m5!1m1!1s0x6ad61409a22e4401:0xca02e233706217cf!2m2!1d145.21051!2d-37.9877646

https://www.google.com.au/maps/dir/''/dandenong+hospital/@-37.9763344,145.1485337,12z/data=!4m8!4m7!1m0!1m5!1m1!1s0x6ad614190901bca3:0xbeeac6292911da95!2m2!1d145.2185737!2d-37.9763552

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BUILDING ACCESS AND SECURITY Office hours 8.30am to 5.00pm – Monday to Friday

Security cards Security Access cards allows corporate staff to have access to the Dandenong Building. This is managed by the Regional Operations and Service Delivery Division Administration Team on Level 5 and Concierge. [email protected]

Visitors’ passes If you have arranged for external visitors to attend a meeting in the Dandenong office, you must complete the Concierge Visitor Notification Form and send to Concierge: [email protected] at least 24 hours prior to the meeting date. Please Note: If there is a visitor who is not listed with concierge, they will not be permitted to enter the building. All visitors are also required to present photo ID on arrival. Visitors must be accompanied by a corporate staff from Concierge.

WORKSTATIONS Set up your Skype and voicemail Getting Started - Skype for Business Guide Guide to set up voicemail How-to add your new phone number to your contact card in Skype for Business Set up your signature block Email signature blocks provide details about who you are, where you work and how to contact you. To set up your email signature block, see: How to update your email signature block

Update your contact details in eduPay For more information on using eduPay, see: eduPay

Set up a printer https://edugate.eduweb.vic.gov.au/edrms/collaboration/Regional/SEVRADMIN/Forms/AllItems.as Guide to setting up User Box / Secure Printing

Complete a Workstation Risk Assessment Form https://www.education.vic.gov.au/hrweb/Documents/OHS/ergonomicriskassess.docx

MEETING ROOMS AND OFFICE AREAS Meeting rooms

SEV – Dandenong Meeting Room 6.02_Cap 16 SEV – Dandenong Meeting Room 6.08 _Cap 26 SEV – Dandenong Meeting Room 6.10_Cap 8 SEV – Dandenong Meeting Room 6.12_Cap 16 SEV – Dandenong Personal Harbour Room 6.14_Cap 3


https://edugate.eduweb.vic.gov.au/edrms/collaboration/Regional/SEVRADMIN/Forms/AllItems.aspx#InplviewHash433f0e09-8b79-4b41-8425-336cb02aa076=


https://edugate.eduweb.vic.gov.au/Services/IT/SkypeTips/Skype%20for%20Business%20Getting%20Started%20Guide.pdf

https://edugate.eduweb.vic.gov.au/Services/IT/SkypeTips/Quick%20Start%20Guides/Skype%20for%20Business%20-%20Set%20Up%20Voicemail.pdf

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/Outer%20Gippsland%20SEVR/MOVED-GUIDES/GUIDE-How-to%20add%20your%20new%20phone%20number%20to%20your%20contact%20card%20in%20Skype%20for%20Business.docx

https://edugate.eduweb.vic.gov.au/sites/i/Pages/production.aspx#/app/content/2878/support_and_service_(corp)%252Fcommunications%252Fdesign,_video_and_printing%252Femail_signature_block

https://www.education.vic.gov.au/hrweb/Pages/resources/eduPay.aspx

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/Guides/Set.up.secure.box.pdf?Web=1

https://www.education.vic.gov.au/hrweb/Documents/OHS/ergonomicriskassess.docx

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Level 4 also has meeting rooms available for staff to utilise and they can be booked through GSO Building Services via email on [email protected], cc: [email protected] How to book Dandenong office bookings can be made online via Outlook and it is the responsibility of the person making the booking to ensure the room has been set up and returned to its original layout. Tea and Coffee will be provided. Equipment available Smartboard, whiteboard, data projector, internet access (only when logged on to network) and share drive access (only when logged on to network). Video conferencing WebEx video conferencing is available in Rooms 6.02, 6.8, 6.10 and 6.12.

Catering If catering is required for meetings in excess of 3 hours, it is the organiser’s responsibility to ensure that they adhere to the conditions within the department’s hospitality policy. If established that catering is appropriate, a request is to be submitted via ARIBA for approval. The delegate is the relevant Divisional/Area Director. There is no preferred caterer for the Dandenong office, however, options are: Rustik Catering /Mary’s Courtyard / RJ & MJ Sutton (also known as Fishes and Loaves) For more information, see: Gifts, Benefits and Hospitality Registry System

External venues For large external meeting, there are professional learning venues at:

• Jean Russell Centre – Nossal High School, Berwick

• Jan Lake Centre – Bayside Special Development School, Moorabbin

• Neville Rowan Centre – Mount Erin Secondary College, Frankston How to book a SEVR PD Centre:

• All bookings for the centres are through Pronestor, our online booking system. PRONESTOR link to create a new account (If you are not yet a ‘user’ this is the link).

Breakout and quiet areas Reception and Kitchen area on Level 6

Storage areas Basement area of the building and Locker Storage Area in the East Wing on Level 6

GENERAL HOUSEKEEPING Office cleaning Office cleaning is managed by GSO Building Services located on Level 4

Kitchen Kitchen is for the use of all corporate staff and visitors to use for mealtimes, stand up meetings and also can be used as a quite breakout area when needed. Staff are responsible for keeping the kitchens in order by cleaning and tidying up after themselves, and filling or emptying the dishwashers when needed. Cleaners will empty rubbish and recycling bins.



https://edugate.eduweb.vic.gov.au/forms/Pages/Gifts-Home-Page.aspx

https://educationsevr.pronestor.com/Booking.NET/UserProfile.mvc/Create

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Milk for the fridge Milk is delivered on Tuesdays and Thursdays of each week by a contractor to the GSO Building Services, it is placed on Level 6 in the lift foyer, usually 2 boxes, one for us on Level 6 and one for the other government department on level 6 on the south side. FloorFurniture If you require floor furniture, please email [email protected]

Office walls and displays There is a general notice board outside kitchen located on level 5 & 6 e.g. for General Notices of interest, OHS, Social Club etc

MAIL AND DELIVERIES Incoming mail/ outgoing Mail and deliveries Mail is processed by one designated Administration Team Member who has been trained to process and distribute mail. This task is completed twice a day; at 10:00am and 2:45pm. The Mailroom is shared amongst multiple Departments within the Dandenong Government Service Office (GSO) so it is important to note that not all mail in the Mailroom will be addressed to the Department of Education and Training (DET). We are only responsible for collecting and distributing DET’s mail. Pigeonholes The Pidgeon holes are located in the West Wing on level 6, the Pidgeon holes are utilised for when distributing incoming mail to corporate staff.

Outgoing mail and parcel collection The afternoon dispatch of mail is at 2.45pm, Monday to Friday

Internal DX mail For outgoing and incoming DX mail, there is a basket located behind the old reception desk area. it is required for the DX mail to be placed in a yellow bag and taken to the mail room at 2.45pm every day.

Registered Post / Express Post Registered post stickers, express post envelopes, Standard envelopes can be located in the cupboard behind the old reception desk on level 6

Couriers Toll is the main courier we use for dispatching parcels.

STATIONERY AND EQUIPMENT Printing and scanning https://edugate.eduweb.vic.gov.au/edrms/collaboration/Regional/SEVRADMIN/Forms/AllItems.as Guide to setting up User Box / Secure Printing



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Toner and printer cartridges The photocopiers automatically notify Konica to re-order when the toner and printer cartridges need replacing. You would only need to contact Konica if a service person is required due to an error with the photocopier.

Laminator and binding machines The laminators can be located both in West and East wing in the utilities areas located on level 6.

Secure document collection The Secure document collection bins are used for are located in the West and East Wing on level 6. This is managed by GSO Building Services on level 4. [email protected]

Trolleys A large trolley is located behind the old reception desk. Most work units may also have a folding green clax trolley for transporting materials.

LOCAL WORKFORCE INFORMATION Social Club Committee The Dandenong office Social Club consists of a group of staff who work together to deliver a range of opportunities throughout the year for staff to come together socially to connect and enjoy each other’s’ company! For example, some of the events the Dandenong Social club organises have included office breakfasts; a hot cross bun morning tea; Queens birthday afternoon tea and Quiz; Melbourne Cup Sweep; and the office Christmas lunch, to name a few! If you’d like to become part of the Social Club, please email: Ruki Bartholomeusz [email protected] / Melanie Ritchie [email protected]

TRAVEL AND ACCOMMODATION Myki The MYKI cards are available for the purposes of travel in Melbourne Metro and Regional Victoria, on the Public Transport of Victoria network. Myki Cards can be located on level 6 for all Corporate Staff Use for work related purposes only.

Cabcharge Cab Charge Tickets, also known as E-Tickets, are for South Eastern Victorian Region (SEVR) Corporate Staff to use when they require a Taxi service for work related purposes. All Corporate Staff who require a Cab Charge Ticket are responsible for completing and submitting a Cab Charge Ticket Request Form to the Regional Operations and Service Delivery Division (ROSDD) Administration Team. The ROSDD Administration Team will process and distribute the Cab Charge Ticket/s as required.




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Wilson Parking South Eastern Victorian Region (SEVR) Corporate Staff require Wilson Parking Tickets for parking at the Park Hyatt Hotel when attending a meeting within the Melbourne CBD. All Corporate Staff who require a Wilson Parking Ticket are responsible for completing and submitting a Wilson Parking Ticket Request Form to the Regional Operations and Service Delivery Division (ROSDD) Administration Team. The ROSDD Administration Team will process and distribute the Wilson Parking Tickets as required.

Fleet vehicles Welcome to Smartfleet

EMERGENCY PROCEDURES First aid - First Aid Officers: (located on Level 6)

• Allyson Tanner

• Melanie Ritchie

First aid kits Automated External Defibrillators (AED) A defibrillator is located in the kitchen on the Fifth Floor and on the Sixth Floor and can only be used by the First Aid Officers who have been trained on how to use it.

Wellness room/Sick Bay The sick bay is located on the First Floor. All accidents, injuries and near misses at work need to be reported to the First Aid Officer and logged on eduSafe. Note: Please inform a First Aid Officer (see above) prior to attending the sick bay. Fire wardens: (located on Level 5/6)

• Glen Tarrant, Floor Warden level 6 / Kylie Kaye, Floor Warden, Level 6

• Nicole Regan, Floor Warden Level 5

Health and safety representatives The following people are the Health and Safety Representatives (HSR’s) represent Southern Melbourne on the Designated Work Group:

• TBC

Security guards GSO Building Services manage the Security Guards for the Building

Duress alarm N/A

Emergency procedures • Emergencies should be reported as per the following list. If first on the list cannot be

contacted, ring in order of 2 to 5.

• Kylie Kaye, Manager, Operations and Emergency Management Phone: 8904 2445 or 0437 313 479

• Glen Tarrant, Emergency Management Support Officer Phone: 8904 2406 or 0438 018 269

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGAdmin/_layouts/15/WopiFrame2.aspx?sourcedoc=/edrms/collaboration/RSGAdmin/Random%20stuff/How%20to%20Make%20a%20Vehicle%20Bookings%20Using%20Smartfleet.pdf&action=default

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• Mark Anderson, Acting Executive Director, School Improvement Phone: 8904 2644 or 0407 361 504

• Darren Clarke, Provision and Planning Manager Phone: 8904 2559 or 0408 563 990

Evacuation procedures In the event of an emergency situation where staff are instructed to evacuate the building:

• Floor Wardens (yellow hats) report to the Emergency Phones for advice from the Chief Warden located on Ground Floor

• Wardens (red hats) commence instructing staff to prepare to evacuate

• Advice from Floor Warden when evacuation is to commence and which stairwell to use

• All GSO staff congregate at the nominated Assembly Area as advised by Floor Warden

• First Aid Officers (green hats) collect portable first aid kit and defibrillator in readiness to evacuate

Other Department and DHHS Offices SEVR staff based in other offices across the region are to contact the relevant Officer Manager to access a copy of the office emergency procedures.

Emergency Alert Tones Alert Tone (Beep Beep)

• Cease all activities and prepare to leave the building. Follow warden instructions. Evacuation Tone (Whoop Whoop)

• Proceed immediately to your nearest safe exit and unless in danger await instruction from your warden to proceed to the assembly area.

• The Floor Warden will evacuate people who are mobility impaired. Please do not congregate outside or re-enter the building until you have been told to do so by warden or emergency services personnel.

OTHER INFORMATION REGIONAL COMMUNICATIONS For communication and engagement planning and/or content for SRS News regional corporate newsletters or the School Update (including Across Our Regions – the regional section of the School Update), contact the Regional Directorate. For key dates and planners, see: SRS Governance site High-level Schools Planner Principal Key Dates

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGG/Pages/Home.aspx

http://regionalservicesgroup.cmail19.com/t/d-l-oijtiiy-ndulujldi-yd/

http://regionalservicesgroup.cmail19.com/t/d-l-oijtiiy-ndulujldi-yk/

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SCHOOL DELIVERY UNIT (SDU) All proposed engagements with more than one school must go through the School Delivery Unit, using the online School Engagement Self-Assessment Tool. The GCEU can help with communications planning advice. To submit the self-assessment tool to the SDU: School Engagement Self-Assessment Template GECU and the PESG Communications Division will implement communications once the submission has been endorsed. For more information about the SDU, see: School Engagement and Communication Contact the SDU via email at: [email protected].

SECTION 2: MOE OFFICE INFORMATION

PARKING AND TRANSPORT Travel to and from the Moe office – Melbourne Travel by car to Moe from Melbourne CBD will take approximately two and a half hours, without traffic. For directions, see: Google map directions We encourage staff to carpool and to use video conferencing (Webex) facilities for meetings to reduce travel. Your closet all day parking is available in front of the building and in front of The Moe Hotel, 45 Lloyd St, Moe.

Parking On-site car parking is available for corporate fleet cars and packaged executive staff cars at the rear of the building, and at the front facing onto Haigh St. The six allocated parking bays are marked with diagonal lines. All regional fleet vehicles and Executive Office vehicles are to be parked in these allocated bays. There are two different areas to park your vehicle. On the Kirk St side, and there is access to the main carpark from Haigh St and through the side lane way on Kirk St. Parking is not generally provided for permanent or visiting staff at corporate office locations.

Public transport Moe Station Lloyd St and Linton Ave Moe Station accepts Myki and V/Line tickets, which are available from the office. Access the train timetable by selecting Moe Railway Station Link and click on the Timetable tab, which will allow you to select your travel options. Trains depart Moe Station every hour.

https://edugate.eduweb.vic.gov.au/edrms/collaboration/SLA/AreaProfile/SDU_Schools_Engagement_Self_assessment_Template.xlsx

http://regionalservicesgroup.cmail20.com/t/d-i-ojyjkkd-l-t/


https://www.google.com.au/maps/dir/2+Treasury+Pl,+East+Melbourne+VIC+3002/64/66+Foster+St,+Sale+VIC+3850/@-38.0258047,145.4602765,9z/data=!3m1!4b1!4m13!4m12!1m5!1m1!1s0x6ad642c690ac5d25:0x6f8d24a95b4e65d4!2m2!1d144.975971!2d-37.8128923!1m5!1m1!1s0x6b2f2f04

https://www.ptv.vic.gov.au/stop/view/20328/

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Bike lockers There is no bike rack at our Moe office, but anyone arriving by bicycle can store their bike under the staircase in the foyer.

LOCAL AMENITIES ATMs You can find the following banks in Moe. ANZ Corner Moore St and Albert St Commonwealth Bank 36 Moore St Bank Australia 50 Moore St Bendigo Bank 16 Moore St Westpac 7 Moore St National Australia Bank 18-20 Moore St

Post office Australia Post has three outlets. Moe Post Shop 24-30 Kirk St Opening hours: Monday to Friday from 9am to 5pm; Saturday from 9am to 1pm Newborough LPO 38 Rutherglen Rd, Newborough Opening hours: Monday to Friday from 9:00am to 5:00pm; Saturday from 9:00am to 12:00pm Newborough East LPO 23b Boolarra Avenue, Newborough Opening hours: Monday to Friday from 7:00am to 6:30pm; Saturday from 8:00am to 6:30pm

Cafes Some of the most popular eateries around the area are:

• Coffee Central 10 Moore St

• Groovy Tuesdays Café 11-15 Kirk St

• Spiders Café 93 Albert St, Moe

https://auspost.com.au/locate/post-office/vic/newborough/3825/newborough-east-lpo-340144

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• Turn Back Time Café 36 George St

• Maddison's 1A Moore St

• Amay Cafe & Restaurant 3/85 Albert St

Medicare Medicare is located at 150 York St, Sale within Centrelink.

Medical centres There are five medical centres within walking distance of the Moe office. Latrobe Community Health Services 42-44 Fowler St Phone: 1800 242 696 United Medical Centre Moe 5-7 Lloyd St Phone: 5127 3333 Tanjil Place Medical Centre 46-48 Albert St Phone: 5126 1344 Central Gippsland Family Practice 28 George St Phone: 5127 9800 Newborough Health 41 Monash Rd, Newborough VIC 3825 Phone: 5127 2700

Hospital Latrobe Regional Hospital is the major provider of Hospital Based Services, Sub – Acute Services and Mental Health Services in the Latrobe City Shire and Warragul Regional Hospital provides Hospital – Acute Services, Age Care Services, Community Health Services, Diagnostic Services, Allied Health Services and Home Nursing. Both the Warragul Regional and Latrobe Regional Hospitals provides an emergency department service. Latrobe Regional Hospital 10 Village Avenue, Traralgon West PO Box 424, Traralgon, Victoria, 3844 Phone: 5173 8000 Email: [email protected] Website: www.lrh.com.au Warragul Regional Hospital 41 Landsborough St, Warragul VIC 3820 Phone: 5623 0611 Email: [email protected] Website: www.wghg.com.au/WGHG

https://www.google.com.au/search?safe=strict&site=async/lcl_akp&q=central+gippsland+family+practice+phone&sa=X&ved=0ahUKEwjxxv-R4ufXAhWHjZQKHQ_BAS8Q6BMIHzAF

https://www.google.com.au/search?safe=strict&site=async/lcl_akp&q=newborough+health+phone&sa=X&ved=0ahUKEwic-fqw4ufXAhUDH5QKHSrlC-sQ6BMIHjAF


http://www.lrh.com.au/


http://www.wghg.com.au/WGHG

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Medicare The closest Medicare office is located at the corner of Elgin and Chapel streets in Morwell, within Centrelink.

BUILDING ACCESS AND SECURITY Office hours 8.30am to 5.00pm Monday to Friday

Security cards All Corporate staff will be issued with a FOB pass. The pass will provide access to the building.

Visitors’ passes All visitors and external stakeholders are to proceed to the main reception counter. The visitor will be required to sign into the visitors register, collect a visitor Lanyard and is to be collected by a corporate staff and/or escorted as appropriate.

WORKSTATIONS Set up Skype for Business and voicemail Your contact details in Skype for Business will need to be updated as well. You need to enter your new phone number in the ‘Phones’ tab, this will ensure your number is updated in your contact card. You can access instructions here: Getting Started - Skype for Business Guide Guide to set up voicemail How-to add your new phone number to your contact card in Skype for Business

Set up your signature block Email signature blocks provide details about who you are, where you work and how to contact you. To set up your email signature block, see: How to update your email signature block

Update your contact details in eduPay Update your eduPay details here: eduPay Your contact details, such as your phone number and mobile number, are based on your contact details listed in eduPay. Once you update contact details in eduPay they will appear in eduMail within two hours. Your office location and work address are sourced from information in eduPay. Your eduMail details will be automatically updated within 24 hours of your new location being updated in the eduPay system.

Update your intranet details Please ensure that you also update your profile on the intranet. Your intranet profile can include a photo, your contact details and desk location, and you can list your skills and expertise, current and past projects and even your personal interests if you want to include them. To update your profile, follow these few steps:

1. Open the intranet and click on your name in the top right-hand corner





https://edupay.eduweb.vic.gov.au/

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2. Click the ‘Edit’ button 3. Fill in the details that you want to display on your intranet profile 4. Upload your photo by clicking on the blue ‘Edit’ button to the left of the page 5. Click save at the bottom of the page.

Having an up-to-date profile can help colleagues across the Department get in contact with you by using the intranet search function to search for a name, a job or project title or even a set of skills.

Set up a printer https://edugate.eduweb.vic.gov.au/edrms/collaboration/Regional/SEVRADMIN/Forms/AllItems.as Guide to setting up User Box / Secure Printing

Complete a Workstation Risk Assessment Form https://www.education.vic.gov.au/hrweb/Documents/OHS/ergonomicriskassess.docx IT Support Log a service request on the following methods: Marval Service Gateway: http://servicegateway.eduweb.vic.gov.au Phone: 9637 3333 Email: [email protected]

MEETING ROOMS AND OFFICE AREAS Meeting rooms There are two meeting rooms on the First Floor (1.1 and 1.2), one reading recovery room (used for meeting), three meeting rooms on the Ground Floor and two personal harbours on the Ground Floor within the office. Polycom video conferencing facilities are installed in the meeting rooms 1.1,1.2 and G.7, reading recovery and personal harbour G.2. The meeting rooms and personal harbour rooms are to be booked via Outlook. It is the responsibility of the person making the booking to ensure the room has been set up and returned to its original layout. For a guide to booking a room through Outlook, see: Guide to booking rooms

• SEV - Moe Meeting Room 1.1 Cap25

• SEV - Moe Meeting Room 1.2 Cap30

• SEV - Moe Meeting Room G.1 Cap6



• SEV - Moe Personal Harbour GF Cap3

• SEV - Moe Personal Harbour L1 Cap3

• SEV - Moe Reading Recovery Room Cap10



http://servicegateway.eduweb.vic.gov.au/


https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/Guides/GUIDE-Booking.Rooms.in.Outlook-Sale.docx

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Toilets An appropriate number of male and female staff toilets are located in the foyer on the Ground Floor, and on the landing area of the First Floor, as you come up the stairs. An accessible toilet is located on the First-Floor landing area. To gain access to this toilet you must use the lift on the Ground Floor.

Shower facilities Shower facilities located in the toilets on the Ground Floor to be used by staff.

Breakout and quiet areas • Ground floor staff room, rear of secure office area. • First floor foyer seating area. • First floor wellbeing room, rear of secure office area. • First floor kitchen, rear of secure office area.

Storage areas Ground floor - Storage room accessed via cleaner’s storage room off foyer. Filing storage in G.3 in secure office area GENERAL HOUSEKEEPING Office cleaning Cleaning is done after hours by an external company.

Kitchen Staff are responsible for keeping the kitchens in order by cleaning and tidying up after themselves, and filling or emptying the dishwashers when needed. Cleaners will empty rubbish and recycling bins.

Milk for the fridge Milk is delivered weekly and stored in staff kitchens.

Furniture If you have any queries, please email: [email protected]

Office walls and displays There is a general notice board outside kitchen e.g. for General Notices of interest, OHS, Social Club etc

MAIL AND DELIVERIES Incoming post and DX mail Incoming post & DX mail is managed by Administration and placed in the relevant pigeon holes. Any confidential mail is to be date stamped and placed back into envelope, then placed into appropriate pigeon hole. All incoming post should be addressed to: PO Box 381, MOE VIC 3825 The DX number is: DX 217631


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The reception area will be stocked with various size envelopes.

Pigeon holes Incoming post & DX mail is managed by the Administration Team and placed in the relevant pigeon holes.

Outgoing post and DX mail All outgoing post should be placed in the designated mail trays in the Reception area. This will be emptied daily, ready for collection. It will be the responsibility of Administration to collect the external and DX mail and prepare it for despatch. Staff are reminded it is their responsibility to place their mail in the relevant envelopes and place them at the designated location by 3pm. Please be aware that DX is picked up and dropped off the AM only.

Registered Post / Express Post Registered and Express Post is available. The Administration team is responsible for sending mail. Mail is to be taken to the mail sorting area by 4.00 p.m. each day.

Couriers Upon request

STATIONERY AND EQUIPMENT Utility and storerooms There is a utility area near Reception, which houses stationery, toner recycling bin and Doc Shop paper recycling bin, printer and sorting of the mail area. There are two storerooms under the staircase: one houses the cleaner’s equipment; the other has stationary (folders, office equipment, banners and filing cabinets, etc). On the Ground Floor, (east side of the building) is a second storeroom with compactus, and another large storeroom on the First Floor (to the east side) with compactus and office equipment.

Stationery Administration staff will stock and supply all basic stationery needs, including paper, via the Department’s preferred supplier, Complete Office Supplies. There is a list available on the wall at Reception to write your requirements if we are low on stock or need something specific. Any items outside of the standard list, staff will be required to get approved by their line manager before the item can be purchased. Stationary orders are processed at least once a month (or as required) with all standard stationary items restocked. Standard items will include supplies for the kitchen i.e. tea, coffee, sugar, dishwashing liquid, etc.

Printing and scanning This is for all Corporate Staff use

Toner and printer cartridges Consumables are kept in a locked cupboard at reception. Please see admin team when consumables are required.

Laminator and binding machines Each utility room has a laminator. Binding machines are located in the ground floor utility room.

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Secure document collection The Doc Shop secure shredding bins are located near each printer and are emptied once a fortnight.

Trolleys Trolleys are available near the ground floor back door. LOCAL WORKFORCE INFORMATION Phone lists For a regularly updated phone list, see: - Inner Gippsland Staff Phone List If your contact details have changed or need updating, please contact administration.

Social Club Committee The social club committee organises events such as morning teas and lunches which raises money for local charities. Social club committee: Erin Davidson, Nicola Stuart, Sue McLaren, Katie Parnell, Jenny Grigg, Crystal Bertoli (Burgess-Hogg), Nisha Spence

TRAVEL AND ACCOMMODATION Myki / V/Line Myki cards, V/line vouchers and Wilson Parking vouchers are with the administration team in each corporate location. When you require a Myki card, please ensure you signed the card out and you promptly return the Myki card to the administration team after your travels.

Cabcharge Manager’s approval for use of Cabcharge tickets should be sought prior to use. The Administration Team store Cabcharge tickets in each office, and you will be required to sign out and return of receipts as soon as possible after use.

Wilson Parking Manager’s approval for use of Wilson Parking vouchers should be sought prior to use. The administrative team holds Wilson Parking tickets in each office, and you will be required to sign out and return of receipts as soon as possible after use.

Fleet vehicles There are Thirteen regional fleet vehicles available for use by Department staff at the Moe office. All vehicles are to be booked via Smartfleet, the Department’s fleet management system, see: https://customer.smartfleetaustralia.com.au/Fleet/ASPX/SystemUser/UserLogin.aspx For instructions on how to create a booking, see: Welcome to Smartfleet

Accommodation As of 1 September 2016, travel and accommodation bookings now take place through a new travel management services provider, Corporate Travel Management (CTM). Administration can book accommodation for Inner Gippsland staff. If you require accommodation, please fill in the Accommodation Booking Request Form and submit to administration for processing.

https://customer.smartfleetaustralia.com.au/Fleet/ASPX/SystemUser/UserLogin.aspx


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EMERGENCY PROCEDURES Health and safety representatives Health and Safety Representatives (HSRs) are Leah Arbon and Diana Mueller (Deputy).

First aid A First Aid Kit is located in the kitchens on the Ground Floor and the First Floor. Arrangements have been put in place for the kit to be checked and replenished on an annual basis or earlier as required. A defibrillator is located in the Reception area and should only be used by the First Aid Officers who have been trained. However, in an immediate crisis, voice instructions are available on the unit by pressing the “i” button. First Officers are Leah Arbon and Kylie Pollard.

Fire wardens Ground Floor: Diana Mueller, Sandra Laidlaw, Dick Phillips, Heather Watson First Floor: Crystal Bertoli, Tracey Coutts. OH&S procedures If you have experienced an injury, accident, near miss or identified a hazard, you should notify your manager and log it into eduSafe.

Security guards N/A

Duress alarm There are duress alarm switches at the reception desk and in meeting rooms G.1 and G.2. A continuous beep will sound, and a blue light will flash in the office area.

Evacuation procedures Fire wardens will direct staff in the event of an emergency to the nearest evacuation point. Staff are required to familiarise themselves with all exits and emergency procedures as per signage in the office.

OTHER INFORMATION REGIONAL COMMUNICATIONS For communication and engagement planning and/or content for RSG News regional corporate newsletters or the School Update (including Across Our Regions – the regional section of the School Update), contact the SRS Group Communications and Engagement Unit (GCEU) via email at: [email protected] For key dates and planners, see: SRS Governance Schedule High-level Schools Planner For more information, email: [email protected].

SCHOOL DELIVERY UNIT (SDU) All proposed engagements with more than one school must go through the School Delivery Unit, using the online School Engagement Self-assessment Tool. The GCEU can help with communications planning advice.

https://www.eduweb.vic.gov.au/EDUSAFE/login.aspx?ReturnUrl=%2fedusafe%2fDefault.aspx%3fRedirect%3d1&Redirect=1


http://regionalservicesgroup.cmail19.com/t/d-l-oijtiiy-ndulujldi-yh/



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To submit the self-assessment tool to the SDU, see: School Engagement Self-Assessment Template GECU and the PESG Communications Division will implement communications once the submission has been endorsed. For more information about the SDU, see: School Engagement and Communication Contact the SDU via email at: [email protected].

SECTION 2: FRANKSTON OFFICE INFORMATION PARKING AND TRANSPORT Parking On-site car parking is available for corporate fleet cars and packaged executive staff cars on level 1. Parking is not generally provided for permanent or visiting staff at corporate office locations.

Public transport Frankston train line, nearest station is Frankston, and a 5-minute walk to the office.

Bike lockers Limited space for parking bicycles on Level 1.

LOCAL AMENITIES ATMs 7-11 Frankston, 53 Beach Street, Frankston Also Bayside Shopping Centre, 5 minute walk down Beach Street and across railway line to shopping centre: Commonwealth Bank, Westpac at Woolworths end of complex.

Cafes Gluten Free Shop: downstairs in same building, offers coffees and gluten free range Chisholm TAFE, across Beach St Café Jen, cnr Beach Street and Petrie Streets 7-11 Frankston has coffee and a small range of food Frankston Bakery in this small group of shops Medical centres Beach Street Family Medicine My Health Bayside, in Bayside Shopping Centre BUILDING ACCESS AND SECURITY Office hours 8.30am-5.00pm Monday to Friday





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Security cards Security Building passes can be obtained from the Administration Team at Frankston Office for the Frankston and Bentleigh East Office.

Visitors’ passes If a visitor pass if required, please refer to the Administration Team.

WORKSTATIONS Set up your phone and voicemail To update your contact details in Skype for Business, enter your new phone number in the ‘Phones’ tab, this will ensure your number is updated in your contact card. You can access instructions here: Getting Started - Skype for Business Guide Guide to set up voicemail How-to add your new phone number to your contact card in Skype for Business Set up your signature block Email signature blocks provide details about who you are, where you work and how to contact you. To set up your email signature block, see: How to update your email signature block

Update your contact details in eduPay Update your eduPay details here: eduPay Your contact details, such as your phone number and mobile number, are based on your contact details listed in eduPay. Once you update contact details in eduPay they will appear in eduMail within two hours. Your office location and work address are sourced from information in eduPay. Your eduMail details will be automatically updated within 24 hours of your new location being updated in the eduPay system.

Update your intranet details Please ensure that you also update your profile on the intranet. Your intranet profile can include a photo, your contact details and desk location, and you can list your skills and expertise, current and past projects and even your personal interests if you want to include them. To update your profile, follow these few steps:

1. Open the intranet and click on your name in the top right-hand corner 2. Click the ‘Edit’ button 3. Fill in the details that you want to display on your intranet profile 4. Upload your photo by clicking on the blue ‘Edit’ button to the left of the page 5. Click save at the bottom of the page.


Set up a printer • Guide to setting up User Box / Secure Printing







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Complete a Workstation Risk Assessment Form https://www.education.vic.gov.au/hrweb/Documents/OHS/ergonomicriskassess.docx

MEETING ROOMS AND OFFICE AREAS Meeting rooms Room 1.01 – conference room, seat 18, board room style Room 1.02 – large table, seat 8 Room 1.03 – large table, seat 8 Breakout and quiet areas There are two small breakout rooms for Corporate use, these rooms do not have a booking system. Otherwise your welcome to use the kitchen / staff area. Storage areas Limited space in compactus room

GENERAL HOUSEKEEPING Office cleaning Rubbish / recycling bins in kitchen emptied daily by an external cleaner

Kitchen Staff are responsible for keeping the kitchens in order by cleaning and tidying up after themselves, and filling or emptying the dishwashers when needed. Cleaners will empty rubbish and recycling bins.

Milk for the fridge Milk Deliveries are on Tuesday and Friday of each week

Furniture For installation of new furniture is managed by SSP

Office walls and displays There is a general notice board outside kitchen e.g. for general notices of interest, OHS, Social Club etc

MAIL AND DELIVERIES Incoming mail and deliveries Australia Post mail and DX are delivered in the morning before 9am

Pigeon holes There are pigeon holes for mail for staff that use shared desks

Outgoing mail and parcel collection There is a basket for outgoing mail and DX by Admin Team is collected at 4.00pm to go out the next day.


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Internal DX mail DX mail is available for internal and external mail.

Registered Post / Express Post The envelopes / registered post stickers available from Administration Team

Couriers TOLL is the preferred Courier

STATIONERY AND EQUIPMENT Printing and scanning Printers – multi function devices that can print and scan ( to email address)

Toner and printer cartridges Spares kept beside printer

Laminator and binding machines Laminator, paper cutter, coil binding machine and fusion binding machines available for use on L2.

Secure document collection Two secure waste locked bins available.

Trolleys A couple of different style trolleys available for use.

LOCAL WORKFORCE INFORMATION Teams in the office Area Executive Director, Senior Education Improvement Leaders (SEIL’s), Health and Wellbeing Specialist Services (including Disability Coordinators and Respectful Relationships), Student Support Services (including Koori Engagement), School Nurses, Visiting Teachers and Student Support Services Branch.

Social Club Committee There is a Social Club for Frankston office, that run various activities through the year and a final end of year lunch.

TRAVEL AND ACCOMMODATION Myki MYKI cards available for using public transport to travel to work related meetings

Cabcharge Cabcharge Tickets are available, please speak to the Admin Team

Wilson Parking Wilson parking tickets for CBD meetings are available, please speak to Admin Team

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Fleet vehicles Fleet vehicles available for booking for work related meetings in SmartFleet. To get access, please speak to Admin Team - https://customer.smartfleetaustralia.com.au/Fleet/ASPX/SystemUser/UserLogin.aspx For instructions on how to create a booking, see: Welcome to Smartfleet

EMERGENCY PROCEDURES First aid First aiders on site and first aid kit and defibrillator Madeleine Kelly Julie Robinson

Fire wardens Ross Gardiner – Chief Fire Warden Carpell Dang, Annie Lees

Security guards No security guards

Duress alarm At reception desk, which is not manned

Evacuation procedures Evacuation procedure posters are located around the office

https://customer.smartfleetaustralia.com.au/Fleet/ASPX/SystemUser/UserLogin.aspx


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OTHER INFORMATION REGIONAL COMMUNICATIONS For communication and engagement planning and/or content for RSG News regional corporate newsletters or the School Update (including Across Our Regions – the regional section of the School Update), contact the RSG Group Communications and Engagement Unit (GCEU) via email to the Regional Directorate. For key dates and planners, see: SRS Governance Schedule High-level Schools Planner For more information, email: [email protected].

SCHOOL DELIVERY UNIT (SDU) All proposed engagements with more than one school must go through the School Delivery Unit, using the online School Engagement Self-assessment Tool. The GCEU can help with communications planning advice. To submit the self-assessment tool to the SDU, see: School Engagement Self-Assessment Template GECU and the PESG Communications Division will implement communications once the submission has been endorsed. For more information about the SDU, see: School Engagement and Communication Contact the SDU via email at: [email protected].








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SECTION 2: SALE OFFICE INFORMATION PARKING AND TRANSPORT Travel to and from the Sale office – Melbourne Travel by car to Sale from Melbourne CBD will take approximately three hours, without traffic. For directions, see: Google map directions We encourage staff to car pool and to use videoconferencing facilities for meetings to reduce travel.

Parking There are 14 allocated parking bays at the rear of the building (64-66 Foster St) marked ‘Reserved’. All regional fleet vehicles and Executive Office vehicles are to be parked in these allocated bays. There is plenty of all-day parking at the rear of the building where staff and visitors can park their cars.

Public transport Vline and local buses

V/Line Sale Station, Pettit St Sale Station does not accept Myki cards. Sale Station only offers V/Line tickets. For train timetables, see: V/Line train timetables There are only three services a day that depart the Sale Station.

Bike lockers A bike rack is installed for use by staff. The bike rack is located in the downstairs storage room.

LOCAL AMENITIES ATMs You can find the following banks in Sale. Commonwealth Bank 256 Raymond St ANZ 255 Raymond St

https://www.google.com.au/maps/dir/2+Treasury+Pl,+East+Melbourne+VIC+3002/64+Sutton+Street,+64+Sutton+St,+North+Melbourne+VIC+3051/66+Foster+St,+Sale+VIC+3850/@-38.0258047,145.4602765,9z/data=!4m19!4m18!1m5!1m1!1s0x6ad642c690ac5d25:0x6f8d24a95b4e65d4!2m2!1d144.975971!2d-37.8128923!1m5!1m1!1s0x6ad65d18921391cd:0x9665258284fece5e!2m2!1d144.9380554!2d-37.791763!1m5!1m1!1s0x6b2f2f048a30977d:0xaecf01ab3f770789!2m2!1d147.0629841!2d-38.1118082

https://www.vline.com.au/Timetables/Train-coach-timetables

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Bendigo Bank 260-264 Raymond St Westpac 225-227 Raymond St National Australia Bank 245 Raymond St

Cafes For useful reviews from critics and food bloggers to help you find popular restaurants and cheap eateries near the Sale office, see: Zomato Some of the most popular eateries around the area are:

• Portside Cafe –100 Foster St

• Port of Sale Café – 70 Foster St

• The Hunting Ground – 3/102 York St

• Pastry & Pieces – 207 Raymond St

• Redd Catt – 192 Raymond St

• Wild Honey – 76 Cunninghame St

Chemist Chemist Warehouse 278 Raymond St Phone: 5144 2338 Findlay & Weymouth Amcal Pharmacy 275 Raymond St Phone: 5144 2005

Medical centres There are two medical centres within walking distance of the Sale office. Sale Medical Centre 49 Desailly St Phone: 5144 5766 Clocktower Medical Centre 284 Raymond St Phone: 5144 4788

Hospital Central Gippsland Health Service is the major provider of health and aged care services in the Wellington Shire.

https://www.zomato.com/

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The Sale Hospital provides an emergency department service.

Sale Hospital 155 Guthridge Pde Phone: 5143 8600 Email: [email protected] Website: www.gha2.net.au/CGHS.aspx

Postal services Australia Post has two outlets. Sale Business Centre 140 – 154 York St Opening hours: Monday to Friday; 8:30am to 5:30pm Sale Post Shop 70 Desailly St Opening hours: Monday to Friday; 9:00am to 5:00pm

BUILDING ACCESS AND SECURITY Office hours The office can be accessed from 7.00am to 7.00pm Monday to Friday. The office is located Level Two. The main entry can be accessed from Foster St. There is also a back-door entry from the carpark.

Security cards All staff will be issued with a security pass. The pass will provide access to the building from 7:00am until 7:00pm, Monday to Friday.

Visitors’ passes Visitors and external stakeholders should report to the main Reception counter via the front doors and wait to be collected by the relevant staff member. Visitors are required to sign into the visitors’ register and will be required to provide photo identification. When you are expecting external visitors to the building, please advise the Administration Officer in advance to their arrival and to facilitate the issue of a visitor security pass as required.

WORKSTATIONS Set up your phone and voicemail To set up your voicemail, see Skype for Business – Set Up Voicemail


http://www.gha2.net.au/CGHS.aspx


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Skype for Business To update your contact details in Skype for Business, enter your new phone number in the ‘Phones’ tab, this will ensure your number is updated in your contact card. You can access instructions here: How-to add your new phone number to your contact card in Skype for Business Getting Started - Skype for Business Guide Guide to set up voicemail

Set up your signature block Email signature blocks provide details about who you are, where you work and how to contact you. To set up your email signature block, see: How to update your email signature block . As a representative of our organisation, your email signature block must be consistent with the Department’s visual style and have a professional appearance. Individual preferences cannot be met.

Update your contact details in eduPay Your contact details, including your office location and work address and your office phone number and mobile number, are sourced from information in eduPay. To update your details, see: eduPay Once you update your contact details in eduPay they will automatically update in eduMail, and should appear in eduMail within two hours.

Update your intranet profile Please ensure that you update your profile on the intranet. Your intranet profile can include a photo, your contact details and desk location, and you can list your skills and expertise, current and past projects and even your personal interests if you want to include them. To update your profile, follow these few steps:

1. Open the intranet and click on your name in the top right-hand corner 2. Click the ‘Edit’ button 3. Fill in the details that you want to display on your intranet profile 4. Upload your photo by clicking on the blue ‘Edit’ button to the left of the page 5. Click save at the bottom of the page.


Set up a printer Sale has two MFD printers. A guide to adding printers is below: Guide to adding printers in Sale Office A guide to set up secure printing with a pin is below: Guide to setting up User Box / Secure Printing






https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/Guides/Admin%20Officer%20-%20SOPs/SOP-Adding.PrinterOLDWAY.docx


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Complete a Workstation Risk Assessment Form https://www.education.vic.gov.au/hrweb/Documents/OHS/ergonomicriskassess.docx IT Support Log a service request on the following methods: Phone: 9637 3333 Email: [email protected] Marval Service Gateway: http://servicegateway.eduweb.vic.gov.au

MEETING ROOMS AND OFFICE AREAS Meeting rooms There is one conference room, two meeting rooms and two personal harbours within the Sale office. Polycom video conferencing facilities are installed in the conference and meeting rooms. The conference room and meeting rooms are to be booked via Outlook. It is the responsibility of the person making the booking to ensure the room has been set up and returned to its original layout.

For a guide to booking a room through Outlook, see: Guide to booking rooms Guide to sharing calendar Guide to adding meeting rooms to your calendar

• SEV - Sale Conference Room 2.1_Cap18

• SEV - Sale Meeting Room 2.2_Cap6

• SEV - Sale Meeting Room 2.3_Cap8



http://servicegateway.eduweb.vic.gov.au/

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/Guides/GUIDE-Booking.Rooms.in.Outlook-Sale.docx

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/Guides/GUIDE-Outlook-Sharing.your.Calendar.docx

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/Guides/GUIDE-Adding.Meeting.Rooms.to.Calendar.docx

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Breakout and quiet areas Kitchen area

Storage areas TBC

Toilets Male and female and accessible toilets are located near the kitchen exit.

Shower and locker facilities Shower facilities and lockers for use by staff are also located in the downstairs storage room.

GENERAL HOUSEKEEPING Office cleaning This is arranged through JLL – They look after all the facilities for the OGA offices.

Kitchen A staff kitchen is located in the middle of the office. It contains two refrigerators, two microwaves, a sandwich press, dishwasher and a plentiful supply of crockery, cutlery and glassware. There are also benches for food preparation and a number of above and below bench storage cupboards. Newspapers are supplied Monday to Friday, during the school term. All staff are reminded that it everyone’s responsibility to clean up after themselves when using any of the facilities within the office. Cleaners will not stack/unload the dishwashers nor wash dishes in the sink. Please ensure that you show some respect for others that need to use the facilities and clean up after yourself. Rinse dishes prior to placing them in the dishwasher, turn the dishwasher on if it is full, unload if it is full of clean dishes and wipe up any spills/messes you make.

Recycling and Waste Management Recycling and landfill bins are located in the staff kitchen. In addition, waste paper and locked secure document bins are located in the utility room and bench. It is the responsibility of staff to dispose of their rubbish appropriately at the designated points. There will be no waste collection bins located at each workstation, and it is the responsibility of staff to dispose of their paper and food waste in the appropriate bin/s. Staff should continue with the clear desk policy and keep all documentation secure.

Milk for the fridge Milk is delivered on a weekly basis.

Furniture https://jll-vic-govt-au.corrigo.com/Customer/Login.aspx

phone : 1800 742 733

The SSP Helpdesk portal allows staff to log and track facilities maintenance requests online in real time. The type of requests that can be submitted through this portal include the following examples:

https://jll-vic-govt-au.corrigo.com/Customer/Login.aspx

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Air Conditioning / Cleaning / Doors locks and keys / Electrical / Fire Services / Furniture Repairs / Landscaping / Lifts / Lighting / Moves / Relocations / Pest Control / Plumbing / Security / Signage

For any Emergency or High Priority issues, major operational or service interruptions ALWAYS make a phone call to the SSP Helpdesk on 1800 Shared (1800 742 733). Do not use this online tool for these situations as our response may otherwise be inadvertently delayed.

The online portal should only be used to log Non-Urgent and Non-Critical requests

Office walls and displays There is a general notice board inside the kitchen e.g. for General Notices of interest, OHS, Social Club etc

Catering If catering is required for meetings in excess of three hours, it is the organiser’s responsibility to ensure that they adhere to the conditions within the Department’s Gifts, Benefits and Hospitality policy. To view the policy, see: Gifts Benefits and Hospitality Policy If established that catering is appropriate, a Hospitality Approval Form must be submitted to Administration for processing in Ariba, see: Hospitality Approval Form The following caterer’s have been loaded onto Ariba as suppliers:

• Triple F Café – 5144 1121 • Pastry & Pieces – 5144 1031 • Centre Bakery – 5144 1202

Other caters in the Outer Gippsland Area:

• Albert & Co – Lakes Entrance – 5155 1209 • New Leaf – Bairnsdale – 0438 526 168 • Rosie’s Hot Bake – Orbost – 5154 2008

MAIL AND DELIVERIES Incoming post and DX mail Incoming post and DX mail is managed by Administration and placed in the relevant pigeon holes. All inbound mail will be opened and date stamped. Any confidential mail will be date stamped and placed back into the envelope, then placed into the appropriate pigeon hole. All incoming post should be addressed to: PO Box 974, SALE VIC 3853 The DX number is: DX 218519 The utility area will be stocked with various size envelopes.

Pigeon holes Confidential mail will be date stamped and placed back into the envelope, then placed into the appropriate pigeon hole.

https://edugate.eduweb.vic.gov.au/forms/Pages/Gifts-Home-Page.aspx

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/_layouts/15/WopiFrame2.aspx?sourcedoc=/edrms/collaboration/RSGA/Outer%20Gippsland%20Forms/Request_for_Catering.pdf&action=default

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Outgoing post and DX mail All outgoing post should be placed in the designated mail trays in the utility room. This will be emptied daily, ready for collection by Administration staff, and prepared for despatch. Staff are reminded it is their responsibility to place their mail in the relevant envelopes and place them at the designated location by 3pm. Please be aware that DX is picked up and dropped off the AM only.

Registered Post / Express Post Registered and Express Post is available. The Administration team is responsible for sending mail. Mail is to be taken to the mail sorting area by 4.00 p.m. each day.

Couriers Upon request

Outer Gippsland mailing lists Staff DL RSG – SEV – Outer Gippsland Area DL RSG – SEV – SSS Branch Outer Gippsland Schools DL All Schools SEV – Outer Gippsland Area

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STATIONERY AND EQUIPMENT Stationery Administration will stock and supply all basic stationery needs, including paper, via the Department’s preferred supplier, Complete Office Supplies Stationary orders are processed once a month in each corporate location, with all standard stationary items restocked. Standard items include supplies for the kitchen i.e. tea, coffee, sugar, dishwashing liquid etc. Any items outside of the standard list, staff will be required to get approved by their line manager before the item can be purchased.

Utility rooms There is one large utility room near Reception, which houses stationery, the compactus, one large MRD. It also houses a 240-litre secure disposal bin, paper recycling bins and toner recycling bin. There is also a utility area located on the skate park side of the building.

Printing and scanning Sale has two MFD printers. A guide to adding printers is below:

• Guide to adding printers in Sale Office • Guide to setting up User Box / Secure Printing

Toner and printer cartridges This is based on automatic orders, based on readers in printer. Contract has been set up with Konica

Laminator and binding machines Available in utilities room

Secure document collection The Doc Shop secure shredding bins are located near each printer and are emptied once a fortnight.

Trolleys There are two trolleys available for staff to use to get items to the ground floor or to take to forums or workshops. There are located in the storage room next to the conference room

LOCAL WORKFORCE INFORMATION Teams in the office AREA PROFILE Outer Gippsland Area Profile

BRANCHES/DIVISIONS • Health, Wellbeing and Specialist Services Branch

o Visiting Teachers Unit o Nursing Unit o Respectful Relationships o Specialist Children’s Services Unit

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/Guides/Admin%20Officer%20-%20SOPs/SOP-Adding.PrinterOLDWAY.docx


https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGID/Implemetnation/RSG%20Area%20Profiles/SEVR_Outer%20Gippsland%20Area%20Profile.docx

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o Wellbeing and Engagement Officer o School Wide Positive Behaviour (SWPBS) o Disability co-ordinator

• Education Improvement Branch • Service Support Branch

o Koorie Education Unit o Koorie Academy of Excellence o Provision and Planning Officer o Community Liaison Officer o Language Education

• Early Childhood Improvement Branch • Student Support Services (SSS) • LOOKOUT • TAFE and Participation Division Victorian • Professional learning communities (PLC) • Quality Assessment and Regulation Division (QARD)

Social Club Committee Yes, we have a social club for OGA. There is a couple of ppl that help out and try and organise activities throughout the year. The committee members are: Chris Rush, Sarah Corbell, Sarah Feil ,Michelle Hibbert,Kate Adam ,Belinda Kendall Would you like to join the committee? We are always asking for people to join. It’s been a bit hit and miss with events and fundraising. We can’t sell soft drink/chocolates to raise money as we are part of the Achievement Program that promotes a healthy workplace. Social club generally organise the end of year lunch for OGA staff. The committee has tried to organise after work drinks on a few occasions but it’s hard with lots of staff living out of town. There has been some bakeoffs and markets held to fundraise.

TRAVEL AND ACCOMMODATION Accommodation As of 1 September 2016, travel and accommodation bookings now take place through a new travel management services provider, Corporate Travel Management (CTM). Administration can book accommodation for Outer Gippsland staff. If you require accommodation, please fill in the Accommodation Booking Request Form and submit to Administration for processing, see: Accommodation Booking Request Form

Myki Myki cards and V/Line vouchers are with the Administration team in each corporate location. When you require a Myki card, please ensure you signed the card out and you promptly return the Myki card to the Administration team after your travels.

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGA/Outer%20Gippsland%20Forms/Request_for_Accommodation.docx

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Cabcharge Manager’s approval for use of Cabcharge vouchers should be sought prior to use. The administrative team hold Cabcharge vouchers in each office and you will be required to sign out and return of receipts as soon as possible after use.

Wilson Parking Manager’s approval for use of Wilson Parking vouchers should be sought prior to use. The administrative team hold Wilson Parking vouchers in each office and you will be required to sign out and return of receipts as soon as possible after use. Fleet vehicles There are seven regional vehicles available for use by Department staff at the Sale office. All vehicles are to be booked via Smartfleet, the Department’s fleet management system, which can be accessed, see: Smartfleet Instructions on how to create a booking can be located here: Welcome to Smartfleet

EMERGENCY PROCEDURES Health and Safety Representatives Lia Andrews and Kate Adam

OH&S Procedures If you have experienced an injury, accident, near miss or identified a hazard, you should notify your manager and log it into eduSafe

First aid A First Aid Kit is located in the kitchen. Arrangements have been put in place for the kit to be checked and replenished on an annual basis or earlier as required. A defibrillator is located in the kitchen and should only be used by the First Aid Officers who have been trained. However, in an immediate crisis, voice instructions are available on the unit by pressing the “i” button. The First Aid Officers for the Sale office are:

• Ebony Pedersen – Administration & Early Childhood Support Officer • Christina Rush – Health, Wellbeing & specialist Services Branch Manager • Myf Shefford – Speech Pathologist

Fire wardens • Kate Adam – Student Support Services Administrator • Ebony Pedersen - Administration & Early Childhood Support Officer • Derek Hayman - Liaison Officer – Respectful Relationships

Security guards N/A

Duress alarm This is managed by property management contract.

https://www.smartfleetaustralia.com.au/

https://edugate.eduweb.vic.gov.au/edrms/collaboration/RSGAdmin/Random%20stuff/How%20to%20Make%20a%20Vehicle%20Bookings%20Using%20Smartfleet.pdf?Web=1

https://www.eduweb.vic.gov.au/EDUSAFE/login.aspx?ReturnUrl=%2fedusafe%2fDefault.aspx%3fRedirect%3d1&Redirect=1

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Evacuation procedures The Sale office forms part of the Whole of Victorian Government (WoVG) Property Management contract. An emergency evacuation plan and related management procedures have been prepared by First 5 Minutes and copies of the plan are located throughout the tenancy. Staff should familiarise themselves with evacuation points, along with fire warden details, which will be displayed around the floor. In line with emergency management procedures, DET will have fire wardens who will be trained in emergency evacuation procedures. The building has audible and visual alarms, which will activate in an emergency.

All DET staff will be required to take part in emergency evacuation exercises regularly

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OTHER INFORMATION REGIONAL COMMUNICATIONS

For communication and engagement planning and/or content for RSG News regional corporate newsletters or the School Update (including Across Our Regions – the regional section of the School Update), contact the RSG Group Communications and Engagement Unit (GCEU) via email at: [email protected]

For key dates and planners, see:

SRS Governance Schedule

High-level Schools Planner

Principal Key Dates

For more information, email: [email protected]. SCHOOL DELIVERY UNIT (SDU) All proposed engagements with more than one school must go through the School Delivery Unit, using the online School Engagement Self-assessment Tool. The GCEU can help with communications planning advice. To submit the self-assessment tool to the SDU, see: School Engagement Self-Assessment Template

GECU and the PESG Communications Division will implement communications once the submission has been endorsed.

For more information about the SDU, see: School Engagement and Communication

Contact the SDU via email at: [email protected].




http://regionalservicesgroup.cmail19.com/t/d-l-oijtiiy-ndulujldi-yk/




