22
1 IMPROVING PERFORMANCE REPORTING AT OGUR YOUTH INFORMATION AND CARE CENTRE (OYICC), ERUTE NORTH HEALTH SUB DISTRICT, LIRA DISTRICT BY RONALD APUNYO, PGD PPM (UMI), PGD M&E (UMI), BSC ENV. HEALTH SCIENCE (MUK) JOEL OKELLO, PGD PPM (UMI), DIP. LEADERSHIP IN COMMUNITY DEVELOPMENT (ESAMI, TANZANIA), B. DEVT STUDIES (MUK) MEDIUMTERM FELLOWS OCTOBER 2012

RONALD APUNYO, PGD PPM (UMI) , PGD M&E (UMI) , BSC … performance reporting at OGUR Youth Information...district . The centre provides appropriate treatment and care to 100% of HIV

  • Upload
    others

  • View
    9

  • Download
    1

Embed Size (px)

Citation preview

1

IMPROVING PERFORMANCE REPORTING AT OGUR YOUTH INFORMATION AND CARE CENTRE (OYICC), ERUTE NORTH HEALTH SUB DISTRICT, LIRA

DISTRICT

BY

RONALD APUNYO, PGD PPM (UMI), PGD M&E (UMI), BSC ENV. HEALTH SCIENCE (MUK)

JOEL OKELLO, PGD PPM (UMI), DIP. LEADERSHIP IN COMMUNITY DEVELOPMENT (ESAMI, TANZANIA), B. DEVT STUDIES (MUK)

MEDIUM­TERM FELLOWS

OCTOBER 2012

2

Table of Contents DECLARATION ........................................................................................................................3 Fellow’s role in project implementation ......................................................................................4 Acknowledgements.....................................................................................................................5 Acronyms ...................................................................................................................................6 Executive Summary ....................................................................................................................7 1.0 Introduction and Background ................................................................................................9 1.1 Statement of the problem.................................................................................................10 1.2 Justification/Rationale .....................................................................................................10 1.3 Conceptual framework.....................................................................................................11 1.4 Objectives of the Study....................................................................................................12

2.0 Methodology.......................................................................................................................13 3.0 Project Results.....................................................................................................................14 3.1 Logic model/results framework and Log frame developed ...............................................14 3.2 Enhanced capacity of OYICC staffs on M&E data management and reporting.................14 3.3 OYICC information system linked to MOH HMIS ..........................................................16

4.0 Lessons learnt and challenges..............................................................................................17 4.1 Lessons learnt..................................................................................................................17 4.2 Challenges experienced and how they were overcome .....................................................17

5.0 Summary and Conclusion and Recommendations................................................................18 5.1 Summary.........................................................................................................................18 5.2 Conclusions.....................................................................................................................18 5.3 Recommendations ...........................................................................................................18

6.0 Appendices..........................................................................................................................19 6.1 OYICC HMIS 105 Report to District Health Office.........................................................19 6.2 OYICC data flow chart ...................................................................................................21

3

DECLARATION I, Ronald Apunyo and Joel Okello do hereby declare that this end­of­project report entitled,

‘Improving Performance Reporting at Ogur Youth Information and Care Centre (OYICC), Erute

North Health Sub District, Lira District’, has been prepared and submitted in fulfillment of the

requirements of the Medium­term Fellowship Program at Makerere University School of Public

Health and has not been submitted for any academic or non­academic qualifications.

Signed ………………………………………. Date…………………………………..

Ronald Apunyo, Medium­term Fellow

Signed ……………………………………….. Date…………………………………….

Apunyo Ronald, Medium­term Fellow

Signed ………………………………… Date…………………………………..

(full names of Institution Supervisor)

Institution Mentor

Signed ………………………………… Date…………………………………..

(full names of Academic Supervisor)

Academic Mentor

4

Fellow’s role in project implementation

The two fellows were instrumental at all stages of project development. The fellows jointly

conducted problem and objectives analysis with Ogur Youth Information and Care Centre

(OYICC) staff that led to the development of the proposal. During implementation, the two

fellows led training of OYICC and Ogur Health Centre IV staff on monitoring and evaluation

fundamentals, reporting requirements, data flow structure among other key topics. The fellows

also monitored and evaluated the project to ensure compliance throughout the period of

implementation by way of regular visiting of the project site, including holding meetings with

project team members.

.

5

Acknowledgements

We would like to thank the country management team of Medical Teams International under the

leadership of the Country Director, Felix Omodi, who was supportive of our cause to participate

in the prestigious fellowship programme. Special thanks go out to the staff of OYICC and Ogur

Health Centre IV who made this project a success. Our sincere gratification also goes out to our

academic mentor (Ibrahim Lutalo) and institutional supervisors (Dr. Isaac Milton Odongo and

Dr. Okello Patrick) who provided very useful comment and guidance throughout the duration of

the project. We are also indebted to the School of Public Health and would like to thank Joseph

Matovu and all the leadership of the fellowship programme for the encouragement and guidance

offered.

6

Acronyms

AIDS Acquired Immune Deficiency Syndrome

ANC Antenatal Care

DHO District Health Office

HC IV Health Centre IV

HCT HIV Counseling and Testing

HIV Human Immunodeficiency Virus

HMIS Health Management Information System

HQ Headquarters

MAKSPH Makerere University School of Public Health

M&E Monitoring and Evaluation

MOH Ministry of Health

MTI Medical Teams International

PMTCT Prevention of Mother to Child Transmission

OIs Opportunistic Infections

OYICC Ogur Youth Information and Care Centre

STIS Sexually Transmitted Infections

7

Executive Summary

Ogur Youth Information Counseling and Care Centre (OYICC), an affiliate of Ogur Health

Centre IV, located in Erute North Health Sub District – Lira, is one of the HIV/AIDs projects

being implemented by Medical Teams International (MTI) – Uganda. The centre targets youth

aged 10­24 years old, HIV exposed children, HIVpositive children as direct beneficiaries and is

funded by MTI – Headquarters. The main objective of the project is to improve the quality of life

of youth and children infected and at risk of HIV/AIDS in Ogur and nearby Sub Counties in Lira

district. The centre provides appropriate treatment and care to 100% of HIV positive youth and

children who present with STIs and OIs.

Documentary analysis and discussions with the staff of OYICC revealed a weak monitoring and

evaluation system unable to support evidence based planning and decision making. The absence

of an effective monitoring and evaluation system constrained the ability of Ogur Youth

Information Counseling and Care Centre to: 1) effectively monitor and evaluate the project in

order to track progress to facilitate learning and sharing of best practices 2) mobilize resources

beyond its current USA based MTI­HQ funders.

The general objective of the project was to strengthen evidence based decision making at OYICC

with specific objectives of: 1) developing a logic model/results framework and Logical

framework including revising project performance indicators for OYICC; 2) enhancing the

capacity of OYICC staffs on M&E data management and reporting and; 3) linking OYICC

information system to HMIS.

The project results included: 1) development of a logic model/results framework and Log frame

including revision of performance indicators to enhance monitoring, evaluation and reporting; 2)

enhanced capacity of OYICC staffs on M&E data management and reporting through training on

basic M&E and reporting; 3) The OYICC information system was linked to MOH HMIS by

developing a data flow plan jointly with the staff. The OYICC continues to submit HMIS 105

reports to the district health office.

8

Key lessons learnt from the project is that good communication, Team work, Commitment and

support from both institutional and academic supervisors is critical in the overall success of the

projects and fellowship. This mitigates resistance to change.

Disbursement of funds through institutional account and difficulty in regularly accessing

academic supervisor were the main challenges. These were mitigated by having funds channeled

through the fellow’s account upon approval from the training coordinator and using multiple

approaches to communication with supervisor through emails, teleconferencing as well as

physical appointments during his private time respectively.

Much as the project was successfully implemented and key results achieved, sustainability of the

project interventions needs to be addressed in the long term by both OYICC as a project and

Medical Teams International.

Continuation of supportive supervision, replication of the OYICC project by MTI in sister

projects and follow up by MAKSPH will be crucial in promoting evidence based decision

making.

9

1.0 Introduction and Background

Ogur Youth Information Counseling and Care Centre (OYICC), an affiliate of Ogur Health

Centre IV, located in Erute North Health Sub District – Lira, is one of the HIV/AIDs projects

being implemented by Medical Teams International (MTI) – Uganda. The centre targets youth

aged 10­24 years old, HIV exposed children, HIV positive children as direct beneficiaries and is

funded by MTI – Headquarters. The main objective of the project is to improve the quality of life

of Youth and children infected and at risk of HIV/AIDS in Ogur and nearby Sub Counties in Lira

district. The centre provides appropriate treatment and care to 100% of HIV positive youth and

children who present with STIs and OIs.

Discussions with the Ogur Youth Centre and Ogur HC IV staff culminated into the development

of a problem and objectives tree. A scan through the project data base and review of HMIS 105

completed forms revealed: 1) there was no basis for monitoring and evaluating the project. The

project had a poorly developed log frame and or logic model with multiple objectives making it

inappropriate for monitoring and evaluating the project. Besides, most of the indicators stated in

the logical frame work were at output and activity level with no sound indicators to measure

outcomes of the project; 2) incompleteness of data collected from the youth centre and no

reporting on key HCT indicators to the HMIS. This grim picture held true for other indicators of

prevention of mother to child transmission (PMTCT), antenatal care (ANC) projects hitherto

implemented by the youth centre. (Source: Gregor funded Project database, September 2011).

OYICC is currently implementing a HCT including curative services. Discussions with facility

staff indicated that from the inception of the Centre, there had been little done to improve the

monitoring and evaluation system or setting up a results based monitoring and evaluation

system.

10

1.1 Statement of the problem Documentary analysis and discussions with the staff of OYICC revealed a weak monitoring and

evaluation system unable to support evidence based planning and decision making.

The HIV/AIDS prevention and care project did not have a coherent M&E strategy including: a)

an updated logical framework and results framework to serve as a basis for monitoring and

evaluation of the project; b) M&E plan for data collection, analysis and dissemination covering

baseline, ongoing monitoring and evaluation; c) the M&E staff capacity was also weak with the

bulk of M&E activities being carried out by a front desk officer; d) Incompleteness and

untimeliness of reporting of results also characterized the M&E system; e) the absence of data

sharing and reporting mechanism between the youth centre and the Health Centre IV that

stemmed from the fact that: i) there was inadequate M&E data management capacity at OYICC;

ii) OYICC data capture tools were not comprehensive enough to capture data on HMIS

indicators making the final data on clients that is recorded into the HMIS for reporting to the

district less than the actual number being served by OYICC.

The project addressed the gaps identified above through: 1) capacity building on M&E data

management to improve reporting: 2) participatory learning and action to facilitate development

of an M&E plan, results framework and tools; 3) hands on coaching and mentoring on M&E.

1.2 Justification/Rationale

The absence of an effective monitoring and evaluation constrained the ability of Ogur Youth

Information Counseling and Care Centre to: 1) effectively monitor and evaluate the project in

order to track progress of the project, facilitate learning and sharing of best practices; 2)

mobilize resources beyond its current USA based MTI­HQ funders. Good donorship requires

that there is value for money. Due to inadequacies in the existing monitoring and evaluation

system, teasing out the results at outcome and impact levels the project was impossible. The

project addressed this gap by developing a comprehensive monitoring and evaluation system to

facilitate evidence based decision making.

11

1.3 Conceptual framework

Figure 1 above illustrates conceptual framework for strengthening M&E system of OYICC. With

a developed results framework, updated logical framework, enhanced capacity of the staffs on

M&E data management and reporting, and OYICC information system linked to the MOH

HMIS, OYICC M&E system will be strengthened.

Results framework and Logical framework including updated project

Capacity of OYICC staffs on M&E data management and reporting.

Linkage of OYICC information system to HMIS

Strengthened OYICC M&E Reporting system

12

1.4 Objectives of the Study The general objective of the project was to strengthen evidence based decision making at

OYICC. The purpose of the project was to strengthen M&E system at OYICC

Specific Objectives of the study included:

1. Develop a logic model/results framework and Logical framework including project

performance indicators for OYICC

2. To enhance the capacity of OYICC staffs on M&E data management and reporting.

3. To link OYICC information system to HMIS

13

2.0 Methodology

The fellows used a three thronged strategy to implement the project: 1) Participatory Learning

and Action to facilitate revision and development of a more robust monitoring and evaluation

system including revision of the project log frame and development a project logic model/results

framework; 2) Capacity building; and 3) hands on coaching and mentoring especially on the

tools. The capacity building strategy entailed enhancing the capacity of OYICC staff on: a)

HMIS and OYICC tools; b) basic monitoring and evaluation including data management and; c)

orientation on reporting. A technical team comprising of the fellows and the district

biostatistician facilitated the training workshop sessions. On­the­job coaching and mentoring of

OYICC staff by the fellows on the HMIS tools. Orientation on HMIS included focus on accurate

and complete reporting within the existing DHO monitoring system (HMIS) and review during

monthly review meetings and monitoring visits to the project by the fellows. The monitoring

visits and meetings were used as avenues to discuss and address pertinent issues arising from the

implementation of the intervention.

14

3.0 Project Results 3.1 Logic model/results framework and Log frame developed

Through a participatory learning and action process, the participants made up of staff from

OYICC and Ogur Health Centre IV developed a results framework and revised the project

performance indicators with facilitation from the fellows and the Lira District HMIS focal

person. (Please refer to Annex 1 and 2). The log frame and Results framework will remain living

documents to be updated on a semi­annual basis.

3.2 Enhanced capacity of OYICC staffs on M&E data management and reporting.

Both staff of OYICC and Ogur HC IV received training on basic M&E and reporting. Two sets

of trainings were undertaken each focusing on different topical M&E issues. Prior to the

commencement of trainings, participant’s knowledge on M&E was assessed by administration of

a pre ­ test, and a post test administered at the end of the second training. Below is a presentation

of the results. (Annex 3 Training programme attached)

Fellow facilitating logframe development Participant making presentation

15

§ Generally majority of participants scored higher in the post test, indicating improvement

in the knowledge levels.

§ Participant 10 scored higher in the pre­test and dropped in the post test, participant fell

sick and dropped out of training for 1 day.

Fellow making presentation Presentation by Lira district HMIS focal person

16

3.3 OYICC information system linked to MOH HMIS Prior to the implementation of the project, OYICC information system was tailored to meet only

donor reporting requirements with no reporting through the MOH HMIS system. A data flow

plan was developed jointly with the staff of OYICC to harmonise reporting to the donor and

MOH (See Annex 6.2). Ogur Youth Information and Care Centre continues to submit HMIS 105

reports to the district health office as a result. See Annex 6.1

17

4.0 Lessons learnt and challenges 4.1 Lessons learnt

The following were the key lessons learnt from inception to execution of the project.

• Good communication right from startup of the project mitigates resistance to

change due to the project paving way for successful implementation

• Even with meager resources, one can still implement successful projects as long as

there is commitment

• Team work is key to successful project implementation (Case of where there are

two fellow involved)

• Commitment and support from both institutional and academic supervisors is

critical in the overall success of the projects and fellowship

4.2 Challenges experienced and how they were overcome

• Accessing funds through institutional account: Wrote to the fellowship training

coordinator who offered guidance. We had funds posted on our account as a result

• Pushing organization to move the same pace with the fellowship programme:

Effective communication with line managers, support from the institutional

supervisor, prioritization of own work and working longer hours based on need by

fellows

• Difficulty in regularly accessing academic supervisor. (Lira) : Multiple approach

to communication with supervisor through emails, teleconferencing as well as

physical appointments during his private time

18

5.0 Summary and Conclusion and Recommendations 5.1 Summary

This project set out to improve performance reporting at ogur youth information and care centre

(OYICC), Erute North Health Sub District, Lira District by strengthening the monitoring and

evaluation system at OYICC. Part 1.0 presented the introduction and background to the project.

Part 2.0 presented the statement of the problem detailing how the project addressed the gaps and

justification for the intervention. Part 3.0 presented the objectives of the project.

Part 4.0 presented the methodology for the implementation of the project. Implementation

strategies included: 1) participatory learning and action to facilitate revision and development

of a more robust monitoring and evaluation system; 2) capacity building; 3) hands on coaching

and mentoring especially on the tools.

Part 5.0 presented the key results of the project. Key results includes: 1) development of Logic

model/results framework and Log frame including project performance indicators; 2) Enhanced

capacity of OYICC staffs on M&E data management and reporting. Both staff of OYICC and

Ogur HC IV received training on basic M&E and reporting; 3) linkage of OYICC reporting

system to the District HMIS system and Ministry of Health – Resource Centre.

5.2 Conclusions

Much as the project was successfully implemented and key results achieved, sustainability of the

project interventions needs to be addressed in the long term by both OYICC as a project and

Medical Teams International.

5.3 Recommendations • Continuation of supportive supervision to OYICC

• Replication of the OYICC project in a sister project in Pader­to be facilitated by

the Organisation and then to all other MTI projects.

• Follow up by MAKSPH

19

6.0 Appendices 6.1 OYICC HMIS 105 Report to District Health Office

20

21

6.2 OYICC data flow chart

Laboratory Counseling Youth Dept Pharmacy

Program Manager

HIV/AIDS (MTI Country Office)

Youth Dept Counseling Laboratory Pharmacy

HIV/AIDS Coordinator (OYICC)

MTI Headquarters (Donor)

Ogur Health Centre IV (HSD)

Lira District Health

Department

MOH­RC

Before Project Implementation After Project Implementation

MTI Headquarters (Donor)

MOH­RC

Program Manager HIV/AIDS (MTI Country Office)

Lira District Health

Department

HIV/AIDS Coordinator (OYICC)

Ogur Health Centre IV (HSD)

22

Provide appropriate treatment and care to 90% of HIV + children and youth who present with STIs, OIs and other medical conditions at OYICC by the end of 1

year. Increase access and use of youth friendly counseling and testing services for 90% youth and children Provide PMTCT services to 80% of pregnant youth and 20% of their partners attending ANC services

within 1 year Provide psychosocial support to youth & children infected and

affected with HIV/AIDS

Funds

Project Management

Technical Expertise

Transport

Equipment/ Supplies

Treatment of STI & Opportunistic infections

Strengthening the referrals for HAART/Pediatric

HIV/AIDS care

Procure and avail drugs and laboratory test kits to provide a comprehensive diagnosis procedures

related to HIV

Follow up of HIV+ children and youth for

adherence

Carry out HCT services within the centre and outside the centre (Outreach sessions)

Procure the current recommended ARVs for PMTCT prophylaxis

Psychosocial Support

Youth and children who present with STI & Opportunistic infections treated

Children and Youth friendly counseling and

testing services provided

Pregnant women attending centre

provided with PMTCT services

Psychosocial support for youth and children

provided

Improved management capacity at OYICC

Increased number of youth and children

presenting with OIs, STIs treated. Increased

number of youth and children

accessing HCT services Increased

percentage of pregnant youth attending the

center accessing PMTCT services

Increased percentage of youth who

identify at least three modes of

HIV transmission and

prevention

Objectives

Improved the quality of life of youth and children

infected and at risk for HIV/AIDS in Erute North

Health Sub District

Inputs Major Activities Outcomes Impact Outputs

MEDICAL TEAMS INTERNATIONAL OGUR YOUTH INFORMATION AND CARE CENTRE PROJECT RESULTS

FRAMEWORK