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Rolls-Royce Distributed Generation Systems Our se rvices include cont racting for availabili ty and capability, Con trac tor Logistics Suppor t (CLS), technical helpdesk, training, documen ta tion, spares provision, tools, obsolescence management, fleet asset management, warehousing and logistics as well as In tegrated Logis tics Suppor t (ILS) packages. Support services Equipment Support Services Most of our new equipment is supported under a level of through life support for extended periods, up to 20 years. Support agreements are tailored to the individual needs of the customer and could include any of the options shown below. Example: The Field Electrical Power Supplies (FEPS) is a contract between Genistics Limi ted (Rolls-Royce & Barclays Bank Joint Venture) & UK MOD. Powerfield Limited is the principal subcont ractor and the technical authori ty for FEPS equipment. The FEPS contract demonstrates the following capabilities: In-house design & manufacture of diesel generators. Contractor logistics support for 1,347 trailer mounted generator sets. Asset management using specific MOD software. Level 4 repairs undertaken at Rolls-Royce DGS facility. Supply of level 1 & 2 spares into MOD stores & level 3 spares to purple gate for units outside of the UK & Germany Generators located in the UK and Germany, with level 3 or 4 faults, are repaired/replaced within 24 hours. Equipment safety case management (including third party) using MOD eCASSANDRA software. Provision of full integrated logistics support including operation & maintenance manual updates & training courses. Availability contracting via a 20 year PFI (Private Finance Ini tiative). Provision of dedicated 24/7 helpdesk. Equipment & spares provisioning Maintenance, Repair & Overhaul 24/7 support Storage, distribution & logistics Field services Safety case management Equipment health management Fleet & asset management Government Furnished Asset management Rolls-Royce & 3rd Party equipment Regular performance reviews Programme management Supply chain reverse engineering Leasing Customer training Technical publication update Post Design Services Test & certification Specialised cleaning Receipt inspection & recommendation Tailored through-life support Engineered enhancement & upgrades Extended warranty Complementary equipment End of life management Government asset storage Component storage Generators awai ting inspection Rolls-Royce Distributed Generation Systems, Barlow Drive, Woodford Park, Winsford, Cheshire, CW7 2JZ. UK I Tel: +44 (0)1606 596699 I Fax: +44 (0)1606 596696 I www.rolls-royce.com/dgs

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Page 1: Rolls-Royce Distributed Generation Systems Support services/media/Files/R/Rolls...Logistics Support (CLS), technical helpdesk, training, documentation, spares provision, tools, obsolescence

Rolls-Royce Distributed Generation Systems

Our services include contracting for availability and capability, Contractor Logistics Support (CLS), technical helpdesk, training, documentation, spares provision, tools, obsolescence management, fleet asset management, warehousing and logistics as well as Integrated Logistics Support (ILS) packages.

Support services

Equipment Support Services• Most of our new equipment is supported under a level of through life

support for extended periods, up to 20 years.• Support agreements are tailored to the individual needs of the customer

and could include any of the options shown below.

Example: The Field Electrical Power Supplies (FEPS) is a contract between Genistics Limited (Rolls-Royce & Barclays Bank Joint Venture) & UK MOD. Powerfield Limited is the principal subcontractor and the technical authority for FEPS equipment. The FEPS contract demonstrates the following capabilities:

• In-house design & manufacture of diesel generators.• Contractor logistics support for 1,347 trailer mounted generator sets.• Asset management using specific MOD software.• Level 4 repairs undertaken at Rolls-Royce DGS facility.• Supply of level 1 & 2 spares into MOD stores & level 3 spares to purple

gate for units outside of the UK & Germany• Generators located in the UK and Germany, with level 3 or 4 faults, are

repaired/replaced within 24 hours.• Equipment safety case management (including third party) using MOD

eCASSANDRA software. • Provision of full integrated logistics support including operation &

maintenance manual updates & training courses.• Availability contracting via a 20 year PFI (Private Finance Initiative).• Provision of dedicated 24/7 helpdesk.

Equipment & spares provisioning

Maintenance, Repair & Overhaul

24/7 support

Storage, distribution &

logistics

Field services

Safety case management

Equipment health management

Fleet & asset management

Government Furnished Asset

management

Rolls-Royce & 3rd Party equipment

Regular performance

reviews

Programme management

Supply chain reverse engineering

Leasing

Customer training

Technical publication update

Post Design Services

Test & certification Specialised cleaning

Receipt inspection & recommendation

Tailored through-life support

Engineered enhancement &

upgrades

Extended warranty Complementary equipment

End of life management

Government asset storage Component storage

Generators awaiting inspection

Rolls-Royce Distributed Generation Systems, Barlow Drive, Woodford Park, Winsford, Cheshire, CW7 2JZ. UK I Tel:  +44 (0)1606 596699 I Fax: +44 (0)1606 596696 I www.rolls-royce.com/dgs