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Rolling 12-Month Performance Report for the CoC 7/1/2019-6/30/2020 Data taken from HMIS on 7/13/2020
This report is created using HMIS data. It covers all homeless service providers who use HMIS within the CoC – Erie, Niagara, Genesee, Orleans, and
Wyoming counties. Most of the data/measures in this report are obtained from and matched to HUD Annual Performance Report and System Performance. The intent of this is to: 1. Prov ide timely feedback to prov iders to improve their services and to learn f rom each other. 2. Help funders
make funding decisions based upon performance. 3. To evaluate our CoC’s system performance. If you have any questions, please contact the
Homeless Alliance of WNY.
*Some of the charts in this report w ere designed specifical ly for programs that receive CoC funding so they can compare how they are doing to other CoC-funded programs. These charts
assign point values to measures that are used to rank CoC-funded programs and are only posted as a reference for these programs. They do not reflect the ranking for nex t year’s funding
competit ion as these things are subject to change.
CoC Performance Report: 7/1/2019-6/30/2020 2
Table of Contents
Table of Contents .................................................................................................. 2
Glossary of Acronyms ........................................................................................... 3
Permanent Supportive Housing and Safe Haven Prov iders ...................... 4
Housing Measures ............................................................................................. 4
Remained and Exited to Permanent Housing (PH)....................................... 4
Positive Turnover Rates .................................................................................... 5
Returns to Homelessness.................................................................................. 6
Length of Time from Program Entry to Move-In Date ................................... 7
Occupancy Rate............................................................................................. 8
Service High Need Population ...................................................................... 9
New Clients in PSH with a VI-SPDAT Score Recorded in HMIS...................... 9
Percentage of Clients with Disabilities ......................................................... 10
Income Measures ...........................................................................................10
Maintained or Increased Earned Income for PSH Participants ................. 11
Increased Earned Income for PSH Participants .......................................... 12
Increased Other Income for PSH Participants............................................. 13
Increased Any Income for PSH Participants ................................................ 14
Maintained/Increased Any Income for PSH Participants........................... 15
Rapid Rehousing Prov iders................................................................................ 16
Housing Measures ...........................................................................................16
Exit to Permanent Housing (PH) Destinations............................................... 16
Returns to Homelessness................................................................................ 17
Length of Time from Program Entry to Move-In Date ................................. 18
Breakdown of How Long it Takes to House RRH Clients ............................. 19
Point in Time Occupancy Rates ................................................................... 20
Annual Occupancy Rates ............................................................................ 21
Service High Need Population ....................................................................22
New Clients in RRH with a VI-SPDAT Score Recorded in HMIS ................... 22
Av erage VI-SPDAT Score for Clients Served at Each Provider ................... 22
Percent of New Households Assessed ......................................................... 24
Percentage of Households Served with Families of 5+............................... 25
Percentage of Clients with Disabilities ......................................................... 26
Income Measures ...........................................................................................26
Maintained or Increased Earned Income for RRH Participants................. 27
Increased Earned Income for RRH Participants .......................................... 28
Increased Other Income for RRH Participants ............................................ 29
Increased Any Income for RRH Participants ............................................... 30
Maintained/Increased Any Income for RRH Participants .......................... 31
Transitional Housing Prov iders........................................................................... 32
Housing Measures ...........................................................................................32
Exit to Permanent Housing (PH) Destinations............................................... 32
Returns to Homelessness................................................................................ 32
Occupancy Rate........................................................................................... 34
Length of Time Person Remains Homeless................................................... 34
Emergency Shelter and Street Outreach Providers................................... 37
Housing Measures ...........................................................................................37
Exit to Permanent Housing (PH) Destinations............................................... 37
Returns to Homelessness................................................................................ 38
Occupancy Rate........................................................................................... 39
Av erage Length of Time Person Remains Homeless................................... 40
Length of Stay for all Leavers ........................................................................ 41
Exit to Positive Destinations (Outreach Only) .............................................. 42
Providers in This Report ....................................................................................... 43
Glossary of Acronyms
APR: Annual Performance Report that HUD requires for all the CoC funded programs
SH: Safe Haven
CH: Chronically Homeless SO: Street Outreach
CoC: Continuum of Care TAY: Transition Age Youth Vulnerability Index-Service Prioritization Decision
Assistance Tool
ESG: Emergency Solutions Grants TH: Transitional Housing
ES: Emergency Shelter RHY: Runaway Homeless Youth
HMIS: Homeless Management Information System, is also referred to as Bas-
Net (Buffalo Area Serv ices Network) RRH: Rapid Rehousing
NAEH: National Alliance to End Homelessness VI-SPDAT: Vulnerability Index-Service Prioritization Decision Assistance Tool for Indiv iduals
PH: Permanent Housing destination VI-F-SPDAT: Vulnerability Index-Service Prioritization Decision Assistance Tool
for Families PSH: Permanent Supportive Housing for Formerly Homeless Persons
Cash benefit in this report refers to income such as: Earned income, unemployment insurance, SSI, SSDI, veteran’s disability, private disability insurance, worker’s compensation, TANF, general assistance, retirement, veteran’s pension, pension from former job, child support, and a limony (spousal support).
Non-cash benefit in this report refers to non-cash benefit such as: supplemental nutrit ional assistance program (food stamps), Medicaid health insurance,
Medicare health insurance, State children’s health insurance, WIC, VA medical serv ices, TANF child care serv ices, TANF transportation serv ices, other TANF-
funded serv ices, temporary rental assistance, and Section 8.
Permanent Housing Destination in this report refers to destinations such as: housing owned by client (with or without ongoing subsidy), housing rented by client (with or without ongoing subsidy), permanent supportive housing for formerly homeless persons, liv ing with family or f riends with permanent tenure. To
reflect 2017 HUD Data Standard updates, the following are excluded from calculation: foster care, hospital, long term care facility or nursing home,
deceased.
Safe Housing Destination in this report refers to destinations such as: all permanent housing destinations listed above, emergency shelter, transitional housing
for homeless persons, staying with family or friends with temporary tenure, Safe Haven, hotel or motel paid by client, foster care, psychiatric facility, substance abuse or detox facility, hospital (non-psychiatric). EXCLUDES jail, places not meant for human habitation, and “other” destinations such as “Client doesn’t
know”, “Client refused”, “Data not collected”, “No exit interview completed”, and “Other”.
CoC Performance Report: 7/1/2019-6/30/2020 4
Permanent Supportive Housing and Safe Haven Providers Housing Measures All charts measuring exits exclude people who passed away during the program stay, those who went to foster care, hospitals or other residential non-
psychiatric facilities, long term care facilit ies or nursing homes. The # of program leavers is included in some of the charts to show the total number of exits from each program.
Remained and Exited to Permanent Housing (PH) This measure includes those who remained in the PSH program and those who exited to permanent housing destinations. The local benchmark for this
measure is the average of all programs.
97.3% 98.8% 100.0%
91.2%
100.0%
92.2%95.7%
100.0%96.7% 95.7% 96.8% 97.0% 96.0%
98.0%95.7%
98.1% 97.7%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
% Clients who Remained and Exited to PH (PSH)
5 Points 10 Points 15 Points
Total Clients:
(minus ex cluded)37 83 17 34 13 54 46 86 30 23 63 66 50 98 138 52 44
Average = 96.9%
CoC Performance Report: 7/1/2019-6/30/2020 5
Positive Turnover Rates This measure includes only those who left the program and exited to permanent housing destinations based on the total number of clients served. It does not
include people who passed away during the program stay, those who went to foster care, hospitals or other residential non-psychiatric facilit ies, long term care facilit ies or nursing homes.
13.5%
10.8%
5.9%
8.8%
0.0%
7.8%
32.6%
8.1%
0.0%
8.7%
1.6%
10.6%
4.0% 4.1%
10.1%9.6%
2.3%
0%
5%
10%
15%
20%
25%
30%
35%
Positive Turnover Rate (PSH)
5 PointsTop 20%
Total Clients:
(minus ex cluded)37 83 17 34 13 47 46 86 30 23 63 66 50 98 138 52 44
Average = 8.2%
CoC Performance Report: 7/1/2019-6/30/2020 6
Returns to Homelessness The data in this quarterly report looks at those who exited to a permanent destination from a serv ice provider between 1/1/2019 and 6/30/2020 and returned
to homelessness (measured by a new entry date at a serv ice provider) within the following six months, beginning on 7/1/2019. This measure reflects our CoC’s goal of reducing the number of people who return to homelessness.
42.9%
0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
11.1%
N/A 0.0%
50.0%
18.2%
0.0%
12.5%14.3%
0.0% 0.0%0%
10%
20%
30%
40%
50%
Returns to Homelessness After Exiting to a Permanent Destination (PSH)
15 Points 10 Points 5 Points
Average = 9.3%
Total Households
Ex it ing to PH:7 10 1 7 1 7 8 9 0 4 2 11 2 8 21 7 2
CoC Performance Report: 7/1/2019-6/30/2020 7
Length of Time from Program Entry to Move-In Date For PSH programs, this measure is an average number of days from program admission date to move-in date based on HMIS standard set on October 1,
2017. The HUD benchmark is 90 days. The data included in this chart only considers clients with a move-in date during the reporting period.
26 26
0
67
2220
31
0 0 0
35
39
26
3840
33
00
10
20
30
40
50
60
70
80
90D
ays
Average # of Days from Entry to Move-In for PSH Programs
Average = 24 Days
7 14 1 4 1 6 11 0 16 3 6 9 4 12 23 9 4 # Clients Housed
CoC Performance Report: 7/1/2019-6/30/2020 8
Occupancy Rate The occupancy rate is measured by calculating how many indiv iduals are in each program each night during the reporting period (7/1/2019-6/30/2020) and
using the program # of units.
94.3%
100.0% 99.7%
91.3%
99.9%
88.2%
94.1% 93.7%91.1%
94.4%
84.5%
99.9% 100.0% 99.4%
92.5%
98.1%95.7%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Occupancy (PSH)
5 Points 10 Points 15 Points
Average = 95.1%
Units Available: 32 60 16 32 12 49 14 82 27 20 69 60 40 81 109 44 40
CoC Performance Report: 7/1/2019-6/30/2020 9
Service High Need Population New Clients in PSH with a VI-SPDAT Score Recorded in HMIS This measure indicates the percentage of households entered in a PSH program with a VI-SPDAT, VI-FSPDAT, or TAY recorded in HMIS. All new households entering a PSH project are required to have a VI-SPDAT or VI-FSPDAT. Clients who score 8 or greater are recommended for long-term assistance; this group is
broken down further in the chart below to emphasize how many high-scoring clients (scoring 13 or greater) are being served by our CoC.
VI Score 3 or less, No housing interv ention recommended for this score
00%
VI Score 4-7, Recommended range for short-medium assistance
107%
VI Score 8-12, Recommended score range for long-term assistance
9063%
VI Score >= 13, Recommended score range for long-term assistance
3827%
Clients Missing Scores2
2%
Clients transfered from another program2
1%
New PSH Clients and VI-SPDAT Scores
*All clients w ho scored 4-7 are chronically homeless or
have been ex periencing homelessness for 12+ months
CoC Performance Report: 7/1/2019-6/30/2020 10
Percentage of Clients with Disabilities As program entry criteria, all PSH clients should at least have one eligible disability. However, many of our clients with higher barriers have more than one
disabling condition. This measure is to demonstrate that these programs are taking the highest need clients.
100.0%
90.5%88.2%
80.0%
91.7%
64.2%
55.6%
92.6%90.3%
73.9%
86.6%
94.0%
98.0% 97.8% 96.8%
85.2%
80.4%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Percentage of Clients with 2+ Disabilities During Reporting Period (PSH)
10 Points
Average = 86.2%
Households Served: 40 84 17 35 12 49 18 81 31 23 67 67 49 89 125 54 46
CoC Performance Report: 7/1/2019-6/30/2020 11
Income Measures All income measures only include adults that have exited or been in the program for longer than one year, with an annual assessment completed in the +/- 30-day window. Income is measured from client entry into the program to either the latest annual assessment or exi t.
Maintained or Increased Earned Income for PSH Participants This measure includes those adults that have maintained employment and those who have maintained or gained employment and increased their amount
of earned income. The benchmark for this measure is locally determined as 20%, which is also the HUD benchmark.
0.0%
8.8%
0.0%
16.1%
18.2%
9.3%
27.8%
19.0%
29.4%
0.0%
15.9%
11.9%
14.9% 15.0%
13.0% 13.3%
5.0%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
Adults with Maintained/Increased Earned Income (PSH)
3 Points - Top 50% Performers 5 Points - Top 20% Performers
Average = 12.8%
Total Adults Eligible
for Assessment:32 68 16 31 11 43 18 84 17 20 63 59 47 80 108 45 40
CoC Performance Report: 7/1/2019-6/30/2020 12
Increased Earned Income for PSH Participants This measure includes those adults who have either gained employment or received a raise in their earned income. The benchmark for this measure is locally
determined as 20%.
0.0%
8.8%
0.0%
16.1%
18.2%
9.3%
27.8%
17.9%
23.5%
0.0%
11.1%11.9%
14.9% 15.0%
13.0% 13.3%
5.0%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
Adults with Increased Earned Income (PSH)
Average = 12.1%
Total Adults Eligible
for Assessment:32 68 16 31 11 43 18 84 17 20 63 59 47 80 108 45 40
CoC Performance Report: 7/1/2019-6/30/2020 13
Increased Other Income for PSH Participants This measure includes those adults who have increased their income (e.g. SSI, SSDI, PA, TANF etc.), excluding employment income.
62.5%
77.9%
81.3%
38.7%
45.5%
27.9%
72.2%
60.7%
35.3% 35.0%
41.3%
74.6%
80.9% 81.3%
68.5%
57.8%
40.0%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
Adults with Increased Other Income (PSH)
Average = 57.7%
Total Adults Eligible
for Assessment:
32 68 16 31 11 43 18 84 17 20 63 59 47 80 108 45 40
CoC Performance Report: 7/1/2019-6/30/2020 14
Increased Any Income for PSH Participants This measure includes those adults who have increased their cash income from any source, including earned income and benefits (e.g. SSI, SSDI, PA, TANF,
etc.).
59.4%
82.4% 81.3%
51.6%
45.5%
30.2%
77.8%
70.2%
47.1%
35.0%
46.0%
86.4%89.4%
91.3%
75.0%
68.9%
45.0%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Adults with Increased Any Income (PSH)
Average = 63.7%
Total Adults Eligible
for Assessment:32 68 16 31 11 43 18 84 17 20 63 59 47 80 108 45 40
CoC Performance Report: 7/1/2019-6/30/2020 15
Maintained/Increased Any Income for PSH Participants This measure includes those adults who have increased or retained their cash income from any source, including earned income and benefits (e.g. SSI, SSDI,
PA, TANF, etc.).
81.3%
88.2%
81.3%
54.8% 54.5%
34.9%
83.3%
88.1%
94.1%
65.0%66.7%
94.9%91.5%
96.3%
89.8%93.3%
60.0%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Adults with Maintained/Increased Any Income (PSH)
3 Points - Top 50% Performers 5 Points - Top 20% Performers
Average = 77.5%
Total Adults Eligible
for Assessment:32 68 16 31 11 43 18 84 17 20 63 59 47 80 108 45 40
CoC Performance Report: 7/1/2019-6/30/2020 16
Rapid Rehousing Providers Housing Measures All charts measuring exits exclude people who passed away during the program stay, those who went to foster care, hospitals or other residential non-
psychiatric facilities, long term care facilit ies or nursing homes.
Exit to Permanent Housing (PH) Destinations This measure includes only those who left the program and exited to permanent housing destinations, excluding people who passed away during the program stay, those who went to foster care, hospitals or other residential non-psychiatric facilities, long term care facilities or nursing homes. The benchmark
for RRH programs is the national benchmark of 80%.
89.7% 89.9%
23.1%
72.4%
90.2%
80.0%
91.2%
95.5%92.5%
100.0% 100.0%
65.5%
60.0%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
RRH Participants Exited to PH
5 Points 10 Points 15 Points
# of Leavers: 58 168 13 29 92 25 137 22 40 4 6 29 10
Average = 80.8%
CoC Performance Report: 7/1/2019-6/30/2020 17
Returns to Homelessness The data in this quarterly report looks at those who exited to a permanent destination from a serv ice provider between 1/1/2019 and 6/30/2020 and returned
to homelessness (measured by a new entry date at a serv ice provider) within the following six months, beginning on 7/1/2019. This measure reflects our CoC’s goal of reducing the number of households who return to homelessness.
5.6%
3.5%
0.0%
4.3%
2.3%*
7.1%
3.6%
2.2%
5.7%
12.5%
0.0%
7.4%
0.0%0%
2%
4%
6%
8%
10%
12%
14%
Returns to Homelessness After Exiting to a Permanent Destination (RRH)
15 Points 8 Points
Average = 4.2%
Total Households
Ex iting to PH:18 85 3 23 44 14 55 45 70 8 8 27 6
*As a DV program, data may not be accurate
CoC Performance Report: 7/1/2019-6/30/2020 18
Length of Time from Program Entry to Move-In Date For RRH programs, this measure is an average of the number of days from RRH program admission to move-in to permanent housing for those who have an
admission date and a move-in date. The NAEH benchmark for this measure is an average of 30 days.
13
43
27
10
29
37
40
35
31
22
35
2827
0
5
10
15
20
25
30
35
40
45
Av
era
ge
Da
ys
to H
ou
sin
g
Average # of Days from Program Entry to Move-In for RRH Programs
15 Points 8 Points
Average = 29 Days
# Clients Housed 77 111 5 8 90 55 178 15 32 4 1 16 4
CoC Performance Report: 7/1/2019-6/30/2020 19
Breakdown of How Long it Takes to House RRH Clients
44%
47%
7%
6%
7%
14%
50%
39%
69%
25%
6%
13%
13%
5%
11%
7%
38%
40%
4%
5%
25%
13%
100%
16%
20%
30%
27%
42%
40%
17%
5%
50%
19%
100%
9%
47%
45%
35%
31%
13%
22%
16%
19%
13%
13%
14%
20%
6%
20%
11%
5%
3%
8%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Veterans One Stop Center SSVF RRH - 4
Solider On SSVF RRH - 16
RSI ESG Tonawanda RRH - 1
RSI County ESG RRH - 4
RSI CoC RRH - 32
Pathstone SSVF Program RRH - 15
Matt Urban CoC RRH - 178
ILGR RRH - 55
Hispanos Unidos RRH - 90
Compass House ESG RRH - 8
Compass House CoC Joint TH/RRH - 5
CMI CoC RRH - 111
Catholic Charities BRAP - 77
Breaking Down How Long it Takes to House Clients - RRH
< 7 Days 8-14 Days 15-30 Days 31-60 Days 61-180 Days 181-365 Days 366-730 Days
CoC Performance Report: 7/1/2019-6/30/2020 20
Point in Time Occupancy Rates For RRH programs, occupancy is measured two ways. The first is based on how often during the reporting period each project was “at capacity.” The
capacity value is determined using the program’s total grant value and div iding it by $8,000.
63.3%
78.6%
63.6%
55.5%
100.0% 100.0%
72.9%
90.1%
60.7%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Catholic CharitiesBRAP
CMI CoC RRH Compass HouseCoC Joint TH/RRH
Compass HouseESG RRH
Hispanos UnidosRRH
ILGR RRH Matt Urban CoCRRH
RSI CoC RRH RSI County ESGRRH
5 Points 10 Points 15 Points
Point in Time Occupancy Rates (RRH)
PIT Capacity: 40 37 15 28 25 11 66 70 20
Average = 76.1%
CoC Performance Report: 7/1/2019-6/30/2020 21
Annual Occupancy Rates For RRH programs, occupancy is measured two ways. The second is based on how many households were served during the reporting period compared to
the projected number of households the program will serve. The projected value is determined using the program’s total grant value and div iding it by $5,000.
88.5%
100.0%
85.7%
100.0% 100.0% 100.0% 100.0% 100.0%
65.4%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Catholic CharitiesBRAP
CMI CoC RRH Compass HouseCoC Joint TH/RRH
Compass HouseESG RRH
Hispanos UnidosRRH
ILGR RRH Matt Urban CoCRRH
RSI CoC RRH RSI County ESGRRH
5 Points 10 Points 15 Points
Annual Occupancy Rates (RRH)
Annual
Capacity :52 42 28 20 33 14 86 91 26
Average = 93.3%
CoC Performance Report: 7/1/2019-6/30/2020 22
Service High Need Population New Clients in RRH with a VI-SPDAT Score Recorded in HMIS This measure indicates the percentage of households entered in a RRH program with a VI-SPDAT, VI-FSPDAT, or TAY recorded in HMIS. All new households entering a RRH project are required to have a VI-SPDAT or VI-FSPDAT.
VI Score <= 3, No housing interv ention
recommended for this score
4
1%
VI Score 4-7, Recommended range
for short-medium assistance
161
39%
VI Score >= 8, Recommended score
range for long-term assistance
179
43%
Clients without VI Score in
HMIS
69
New RRH Clients and VI-SPDAT Scores
CoC Performance Report: 7/1/2019-6/30/2020 23
Average VI-SPDAT Score for Clients Served at Each Provider This measure indicates the average score of all households served in a RRH program with a VI-SPDAT, VI-FSPDAT, or TAY recorded in HMIS.
9.6
6.8
8.1
9.3
8.7
6.2
9.4
5.8
8.6
7.6
7.0
6.3
5.4
0
1
2
3
4
5
6
7
8
9
10
Average VI-F/VI/TAY Score for New Clients (RRH)
7 Points (Families), 5 Points (Singles)
Average = 7.6
# Scores 26 45 22 15 32 82 52 4 42 5 1 9 8
CoC Performance Report: 7/1/2019-6/30/2020 24
Percentage of New Households Assessed This measure indicates the percentage of all new households served during the reporting period who have a VI-SPDAT, VI-FSPDAT, or TAY recorded in HMIS.
100%
94%
100% 100% 100% 100% 100%
18%
100% 100%
25%
32%
24%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Percent of New Households Served with VI/VI-F/TAY Scores
# New
Households27 48 23 15 32 82 53 22 42 5 4 28 33
CoC Performance Report: 7/1/2019-6/30/2020 25
Percentage of Households Served with Families of 5+ For RRH programs that serve families, finding housing to accommodate larger households can be more difficult. This measure looks at t he percentage of
households served that have 5 or more members.
17.4%16.7%
0.0% 0.0%
10.3%
3.5%
14.1%
0.0% 0.0% 0.0% 0.0% 0.0% 0.0%0%
5%
10%
15%
20%
25%
30%
Percent of Households Served with a Family Size of 5+
4 Points
Households Served: 46 78 28 41 58 86 99 25 107 17 11 36 33
CoC Performance Report: 7/1/2019-6/30/2020 26
Percentage of Clients with Disabilities As program entry criteria, RRH is not required to have a disabling condition. However, many of our clients with higher barrie rs have one or more disabling
condition. This measure is to demonstrate that these programs are taking the highest need clients.
58.7%
89.7%
66.7%
48.8%
75.9%
68.6%
100.0%
36.0%
92.5%
70.6%72.7%
36.1% 36.4%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Percentage of Clients with 1+ Disabilities During Reporting Period (RRH)
4 Points (Families), 10 Points (Singles)
Average = 65.6%
Households Served: 46 78 28 41 58 86 99 25 107 17 11 36 33
CoC Performance Report: 7/1/2019-6/30/2020 27
Income Measures All income measures only include adults that have exited or been in the program for longer than one year, with an annual assessment completed in the +/- 30 day window. Income is measured from client entry into the program to either the latest annual assessment or exit.
Maintained or Increased Earned Income for RRH Participants This measure includes those adults that have maintained employment and those who have maintained or gained employment and increased their amount
of earned income. The benchmark for this measure is locally determined as 20%, which is also the HUD benchmark.
30.6%
28.2%
0.0%
55.6%
40.6%
4.8%
46.7%
9.1%
25.7%
8.3%
44.4%
7.4%
0.0%0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
Adults with Maintained/Increased Earned Income (RRH)
3 Points - Top 50% Performers 5 Points - Top 20% Performers
Average = 23.2%
Total Adults Eligible for Assessment:
36 71 12 27 32 21 60 22 70 12 9 27 10
CoC Performance Report: 7/1/2019-6/30/2020 28
Increased Earned Income for RRH Participants This measure includes those adults who have either gained employment or received a raise in their earned income. The benchmark for this measure is locally
determined as 20%.
19.4%
14.1%
0.0%
33.3%34.4%
4.8%
41.7%
0.0%
17.1%
8.3%
11.1%
0.0% 0.0%0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
45.0%
Adults with Increased Earned Income (RRH)
Average = 14.2%
Total Adults Eligible for Assessment:
36 71 12 27 32 21 60 22 70 12 9 27 10
CoC Performance Report: 7/1/2019-6/30/2020 29
Increased Other Income for RRH Participants This measure includes those adults who have increased their income (e.g. SSI, SSDI, PA, TANF etc.), excluding employment income.
19.4%
16.9%
0.0% 0.0%
56.3%
4.8%
30.0%
0.0%
47.1%
16.7%
22.2%
3.7%
0.0%0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
Adults with Increased Other Income (RRH)
Average = 16.7%
Total Adults Eligible for Assessment:
36 71 12 27 32 21 60 22 70 12 9 27 10
CoC Performance Report: 7/1/2019-6/30/2020 30
Increased Any Income for RRH Participants This measure includes those adults who have increased their cash income from any source, including earned income and benefits (e.g. SSI, SSDI, PA, TANF
etc.).
36.1%
29.6%
0.0%
33.3%
81.3%
9.5%
61.7%
0.0%
62.9%
25.0%
33.3%
3.7%
0.0%0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
Adults with Increased Any Income (RRH)
Average = 29.0%
Total Adults Eligible for Assessment:
36 71 12 27 32 21 60 22 70 12 9 27 10
CoC Performance Report: 7/1/2019-6/30/2020 31
Maintained/Increased Any Income for RRH Participants This measure includes those adults who have increased or retained their cash income from any source, including earned income and benefits (e.g. SSI, SSDI ,
PA, TANF etc.).
58.3%
70.4%
16.7%
59.3%
93.8%
47.6%
86.7% 86.4%
90.0%
50.0%
100.0%
74.1%
50.0%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Adults with Maintained/Increased Any Income (RRH)
3 Points - Top 50% Performers 5 Points - Top 20% Performers
Average = 67.9%
Total Adults Eligible for Assessment:
36 71 12 27 32 21 60 22 70 12 9 27 10
CoC Performance Report: 7/1/2019-6/30/2020 32
Transitional Housing Providers Housing Measures All charts measuring exits exclude people who passed away during the program stay, those who went to foster care, hospitals or other residential non-
psychiatric facilities, long term care facilit ies or nursing homes. The # of program leavers is included in some of the charts to show the total number of exits from each program.
Exit to Permanent Housing (PH) Destinations This measure includes only those who left the program and exited to permanent housing destinations, excluding people who passed away during the
program stay, those who went to foster care, hospitals or other residential non-psychiatric facilities, long term care facilities or nursing homes. The benchmark
for TH programs is the national benchmark of 80%.
66.7%
73.2%
59.4%
52.9%
30.8%
0.0%
20.0%
40.0%
60.0%
80.0%
100.0%
42Altamont Veterans Program
Buffalo
41Buffalo City Mission Dream TH
32Cornerstone-Transitional
17Teaching and Restoring Youth
13United Church Home, Inc.
TH Participants Exited to PH
# of Leav ers:
Average = 56.6%
CoC Performance Report: 7/1/2019-6/30/2020 33
Returns to Homelessness The data in this quarterly report looks at those who exited to a permanent destination from a serv ice provider between 1/1/2019 and 6/30/2020 and returned
to homelessness (measured by a new entry date at a serv ice provider) within the following six months, begi nning on 7/1/2019. This measure reflects our CoC’s goal of reducing the number of people who return to homelessness.
2.3%
12.1%
0.0%
5.6%
16.7%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
16.0%
18.0%
44Altamont Veterans Program
Buffalo
58Buffalo City Mission Dream TH
25Cornerstone-Transitional
18Teaching and Restoring Youth
6United Church Home, Inc.
Clients Returning to Homelessness After Exiting from TH Providers
Average = 7.3%
Total Ex its to PH:
CoC Performance Report: 7/1/2019-6/30/2020 34
Occupancy Rate The occupancy rate is measured by calculating how many indiv iduals are in each program each night during the reporting period (7/1/2019-6/30/2020) and
using the program # of units.
96.2% 96.5%
73.5%
82.7%
53.6%
0.0%
20.0%
40.0%
60.0%
80.0%
100.0%
34Altamont Veterans Program
Buffalo
41Buffalo City Mission Dream TH
72Cornerstone-Transitional
10Teaching and Restoring Youth
8United Church Home, Inc.
Occupancy: TH
Average = 80.5%
Beds/Units Available:
CoC Performance Report: 7/1/2019-6/30/2020 35
Length of Time Person Remains Homeless The HUD goal is to reduce the length of time a person experiences homelessness. HUD system measurements are based on the length of stay at Transitional
Housing.
178
205
315
106
84
0
50
100
150
200
250
300
350
30Altamont Veterans Program
Buffalo
41Buffalo City Mission Dream TH
49Cornerstone-Transitional
7Teaching and Restoring Youth
3United Church Home, Inc.
Da
ys
Average Length of Stay for TH Leavers
Average = 177 Days
Total Leavers:
CoC Performance Report: 7/1/2019-6/30/2020 36
Transitional Housing significantly lengthens a person’s time being homeless. Permanent housing interventions, like Permanent Supportive Housing or Rapid
Rehousing, are proven to be more cost effective and more effective in shortening a client’s homeless experience and providing them a permanent home
(U.S. Departm ent of Housing and Urban Developm ent, Fam ily Options Study—Long-Term Impacts of Housing and Services Interventions for Hom eless Fam ilies,
October 2016).
321
342
428
259
42
0
50
100
150
200
250
300
350
400
450
30Altamont Veterans Program
Buffalo
41Buffalo City Mission Dream TH
49Cornerstone-Transitional
7Teaching and Restoring Youth
3United Church Home, Inc.
Da
ys
Average Length of Stay for TH Stayers
Average = 272 Days
Total Stayers:
CoC Performance Report: 7/1/2019-6/30/2020 37
Emergency Shelter and Street Outreach Providers Housing Measures All charts measuring exits exclude people who passed away during the program stay, those who went to foster care, hospitals or other residential non-
psychiatric facilities, long term care facilit ies or nursing homes. The # of program leavers is included in some of the charts to show the total number of exits from each program.
Exit to Permanent Housing (PH) Destinations This measure includes only those who left the program and exited to permanent housing destinations, excluding people who passed away during the
program stay, those who went to foster care, hospitals or other residential non-psychiatric facilities, long term care facilities or nursing homes.
30.6%
80.6%
87.0%
53.8%
22.0%
66.7%
39.4% 41.2%
57.1%
74.3%
28.0%
66.7%
87.3%
7.1%
24.5%
60.4%
17.4%
9.6%
65.9% 66.7%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%ES and SO Participants: Exits to Permanent Housing
# of Leavers 49 129 54 39 692 48 127 119 21 167 225 36 63 28 458 101 506 355 290 39
Average = 49.3%
CoC Performance Report: 7/1/2019-6/30/2020 38
Returns to Homelessness The data in this quarterly report looks at those who exited to a permanent destination from a serv ice provider between 1/1/2019 and 6/30/2020 and returned
to homelessness (measured by a new entry date at a serv ice provider) within the following six months, beginning on 7/1/2019. This measure reflects our CoC’s goal of reducing the number of people who return to homelessness.
3.2%
10.9%
15.7%
19.6%
10.6%
5.6%
17.6%
16.2%
6.6%
2.6%
0.0%
8.8%9.7% 10.0%
11.8%
4.9%
0.0%0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
Average = 9.0%
Returns to Homelessness After Exiting to a Permanent Destination (ES and SO)
Total Ex its to PH: 31 46 306 51 66 72 17 197 76 39 19 114 103 100 51 103 32
CoC Performance Report: 7/1/2019-6/30/2020 39
Occupancy Rate The occupancy rate is measured by calculating how many indiv iduals are in each program each night during the reporting period (7/1/2019-6/30/2020) and
using the program # of units.
68.8%
93.7%
51.1%
27.0%
77.7%
33.7%
44.5%
100.0%
75.3%
57.9% 57.2%
63.8%
50.5%
70.7%
89.6%
0.0%
20.0%
40.0%
60.0%
80.0%
100.0%
Occupancy (ES)
Average = 64.1%
Beds/U nits Available
Each Night :6 70 12 35 18 5 13 21 16 14 30 52 30 21 10
CoC Performance Report: 7/1/2019-6/30/2020 40
Average Length of Time Person Remains Homeless The HUD goal is to reduce the length of time a person experiences homelessness. HUD system measurements are based on the length of stay at Emergency
Shelters.
26
2117
33
40
35
6
33
108
48
2018
12
58
95
0
20
40
60
80
100
120
Da
ys
Average Length of Stay for ES Leavers
Average = 38 Days
Total Leavers 49 714 56 134 119 22 174 229 37 63 467 509 356 290 39
CoC Performance Report: 7/1/2019-6/30/2020 41
Length of Stay for all Leavers The chart above showed the average length of stay in shelter for clients who leave, whereas this chart details how long all clients are staying in each of the
shelters.
8%
37%
90%
81%
79%
37%
16%
63%
99%
68%
57%
60%
91%
76%
73%
28%
17%
8%
10%
12%
27%
19%
12%
5%
18%
19%
5%
17%
16%
28%
22%
1%
5%
6%
25%
14%
13%
14%
12%
12%
4%
6%
23%
24%
4%
3%
11%
27%
12%
14%
13%
7%
2%
2%
4%
13%
24%
1%
2%
1%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
TSI Emergency Housing Service - 39
Salvation Army Family Shelter - 290
Niagara Gospel Rescue Mission - 356
My Place Home-Temple of Christ - 509
Matt Urban Hope House Shelter - 467
Family Promise - 63
Eagle Star - 37
Cornerstone-Emergency - 229
Compass House Emergency Shelter - 174
CMI-ES-Respite - 22
CMI-ES-Re-entry - 119
CMI-ES-Hiawatha - 134
Casey House Teen Shelter - 56
Buffalo City Mission - 714
Back to Basics - 49
Length of Stay for ES Leavers
% LOS < 30 Days % LOS 31-60 Days % LOS 61-90 Days % LOS 91-180 Days % LOS 180+ Days
CoC Performance Report: 7/1/2019-6/30/2020 42
Exit to Positive Destinations (Outreach Only)
69%
11%
75%
0%
10%
20%
30%
40%
50%
60%
70%
80%
BestSelf Street Outreach Friends of Night People Matt Urban Outreach
Outreach Participants: Exits to Positive Destinations
39
Total Exits
101
Total Exits
28
Total Exits
CoC Performance Report: 7/1/2019-6/30/2020 43
Providers in This Report
PSH & SH TH ES & SO RRH
BestSelf Chronic Homeless Program Altamont Veterans Program Buffalo Back to Basics Catholic Charities BRAP
BestSelf CoC I Buffalo City Mission Dream TH BestSelf McKinney CMI CoC RRH
BestSelf Harambe House Cornerstone-Transitional BestSelf MICA Compass House ESG RRH
Cazenovia Chronic Homeless Program Teaching and Restoring Youth BestSelf Street Outreach Compass House CoC Joint TH/RRH
Cazenovia Niagara Falls S+C United Church Home, Inc. Buffalo City Mission Hispanos Unidos Rapid Rehousing
Ev ergreen Housing First Casey House Teen Shelter ILGR RRH
Gerard Place PSH for Families CMI-Hiawatha Matt Urban CoC RRH
LOD CoC I CMI-Re-entry Pathstone SSVF Program RRH
LOD CoC III CMI-Respite Restoration Society CoC RRH
Matt Urban Hope Gardens Compass House Emergency Shelter Restoration Society County ESG RRH
Matt Urban Housing First Cornerstone-Emergency Restoration Society ESG Tonawanda RRH
Restoration Society CoC II Eagle Star Soldier On SSVF RRH
Spectrum Chronically Homeless PSH I Family Promise Veterans One Stop Center SSVF RRH
Spectrum CoC II Friends of Night People
TSI CoC I Matt Urban Hope House Shelter
TSI CoC II Matt Urban Outreach
WNY Veterans Housing Coalition S+C VI My Place Home-Temple of Christ
Niagara Gospel Rescue Mission
Salv ation Army - Emergency Family Shelter
TSI Emergency Housing Service