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Role Of A Manager
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Role of a Manager
Identify Your Roles
In The Context Of Organization
Please Do Not Just Follow The Generic Roles
Dimensions.
Executives And Roles
Why Roles:•Incomplete Organizational
Arrangements•Changing Environment And Technology•Internal Dynamics
Executive’s RoleContribute In Building Organizational
Capabilities To Perform
What Kind Of Manager Are You?
Fear State manager
Works against the systems
Win/lose mentality
Self-oriented
Strategically create obstacles
Slave to time; frenetic
Preoccupied with payoff,
rewards, image
Overly controlling
Sold State Manager
work with rules and
procedures
win/win when possible
function oriented
rearrange obstacles
crisis oriented
concerned with rewards,
respect and response to
external influences
control using formal
systems
Flow State Manager
works with energy
wining and losing in not
important ; doing what is
necessary
total system oriented
removes obstacles
respond to time pressures
with flexibility
motivated from within
allow the flow of energy –
remove control
Role Of A Manager• Interpersonal Roles
1. Figure-head 2. Leader 3. Liason
• Informational Roles 4. Monitor 5. Disseminator 6. Spokesman
• Decisional Roles 7. Entrepreneur 8. Disturbance Handler 9. Resource Llocator10. Negotiator
Figurehead
Purpose:• To Add Dignity And Status To The
OrganizationActivities:• Inspiring, Being With People • Appreciation Letter;wishing Subordinates • Making Public Speaches• Membership In Institutions Of Repute• Keep Contacts With People Of Status• Attending Ceremonial And Religious
Function; Entertaing Visitors
Manager As Leader
Purpose:• Integrate Individual Needs And Organizational Goals
Activities:• Create Conducive Culture An Climate• Provide Guidance And Motivation• Energy,vision, Direction And Purpose• Empower People To Perform• Hiring, Training, Judging, Remunerating, Promoting,
Dismissing, Correcting Mistakes; Discipline The Erring Staff; Determine Rewards And Punishment
Manager As A Liaison
Purpose:• To Link His Organization With The External
Environment• To Create A Network Of Support And Services
Activities:• Membership In Association• Joining The Board Of Other Companies• Social Contact- Festival And Gifts• Sharing Of Information And Resources• Help And Assistance, Donation
Manager As Monitor
Purpose:• To Detect Variations And Assess Performance And Progress• To Identify Problems And Opportunities• To Build His Own Knowledge Base
Activities: • Reads Routine Reports, Talking To Subordinate, Observation And
Touring The Organization• Reads Periodical On Trade, Technology, Market, Business In
General• Analyses Information To Comprehend Ideas And Trends • Take Decisions, Initiate Timely Corrective Actions, • Formulate New Programmes, Strategies, Introduce New
Technology, Improve Management Practices And System
Manager As Disseminator
Purpose:• To Keep The Efforts Of People And Units Well Coordinated• To Delegate/Guide Decision Making Process• To Keep People Informed Of New Policies, Decisions,
Changes In External Environment
Activities:• Forwarding Mails, News Items, Articles;• Conduct Internal Meetings, Send Circulars, Makes
Presentations, Send People For Visits, • Arrange Sharing Of Experiences, Send Employees For
Seminars, Subscription Of Magazines And Journal For Employees, Regular Display Of Events
Manager As Spokesperson
Purpose:• Influence The External Environment• Keep Informed Of Organization’s Plans, Policies, And Results
Activities:• Lobby With Government Agencies, Association Etc• Inform Public-suppliers, Peers, Customers, Press• Demonstrate An Up-to-minute Knowledge Of His Business• Act As An Expert In His Business And Give Advice To Other
Organizations, Associations
Manager As Entrepreneur
Purpose:• To Expand And Diversify Business • Design And Develop New Business Process And
Management Systems, Strategies
•Activities: • Empower People To Initiate New Project New Ideas,
Assess, And Convert Them Into Profitable Ventures • Scanning The Environment To Spot Opportunities And
Look Into Future • Initiate Improvement Projects • Seek Or Work Out Creative Solutions To Problems And
Issues• Delegate, Supervise, And Allocate Resources
Manager As Disturbance Handler
Purpose:• To Protect The Organization For To Protect The Organization For
Unanticipated Consequences: Monetary Unanticipated Consequences: Monetary Losses, Loss Of Image, Actions Of Legal Losses, Loss Of Image, Actions Of Legal Bodies, Production LossesBodies, Production Losses
Examples Of ACTIVITIES• Anticipate Situation Of Uncertainties And Anticipate Situation Of Uncertainties And
Make Arrangement To Deal WithMake Arrangement To Deal With• Develop Mechanism To Cope Up With Develop Mechanism To Cope Up With
Unexpected CrisesUnexpected Crises• Initiate Negotiation To Resolve ConflictsInitiate Negotiation To Resolve Conflicts
Manager As Negotiator
Purpose:• Set Up Business Transactions With External• Entities In The Best Interest Of The
Organization
Examples Of ACTIVITIES:• Acquisition, Mergers, Settlement With Unions,
Supply-contract, Finalizing Deal With Big Customers, Consultants, Services, Agents, Principles
Manager As Resource Allocator
Purpose:•Acquire Resources (Time, Money,
Machines, Manpower) For Carrying Out The Feasible/
Viable Business Activities•Plan Mobilization Of Resources As Per
The Targets/Goals/Schedule
Examples Of ACTIVITIES: • MAKING BUDGETS; SCHEDULING TIME;
SANCTION OF FINANCES FOR VARIOUS PURPOSE;
Role EfficacyRole Making:
Self-role Integration - Opportunity For Use Of Special Strength Proactively – Takes Initiative To Start New Activities Creativity – New Ways Of Solving Problem Confrontation – Take Up The Problem With Those Who Can Find
Solution
Role Centering Centrality –Role Is Central To The Organization Influence – Allows To Influence Others Personal Growth – Contribute In Learning And Personal
Development
Role Linkage Inter Role Linkages –Role Can Be Linked With Other Roles In The
Organization Helping Relationship –Provide Opportunity To Give And Receive
Help Super-ordination – Role Is Connected With Larger Community
Outside The Organization