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Your Service source
DIFFERENT BY DESIGN. Tri Star Metals is different by design…that difference is service. Service begins the moment you call
and are greeted by the warm and friendly voice of a live person. Building long-term relationships with our valued customers is
our final goal. Our consultants are experts on the products we sell and they will help you boost your production efficiencies by:
• Sharingtheirknowledgeofmaterialprocessing,capabilitiesandavailabilities
• Lendingexpertiseonspecifications,tolerancesandfinishes
•Designingandimplementinguniquesupplychainsolutionsforthebenefitofyouandyourcustomers
• Providingasingle-sourcecontactthatisaccountableforallofyourneeds
• Utilizingourflatmanagementstructuretofurnishquicksolutionstotechnicalproblems,quotations,
deliveries and yes, even claims when necessary
• Puttingourglobalsupplychainatyourdisposaltomatchyourrequirementswiththebestmillproducer
for your specific applications
COMPETITIVE SOURCING AND VALUE-ADDED SERVICES. Tri Star is uniquely positioned to offer you a combination of
competitive prices and value-added services that will help you to enhance your profitability. Our massive, centrally located
facility is designed to provide you with rapid delivery on small multiple line item orders as well as mill-size shipments.
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• StateoftheartITsystemutilizingMicrosoftWindows.NETarchitectureandMicrosoftSQLServerincluding
web-based access to customer transaction data and documents
• 24/7availabilityofoursalesteamviaBlackberry
• Adrive-thrushippingandhandlingfacilitywithindoorprocessingandloadingofallmaterials
• TriStarownedandoperatedfleetoftrucksforsamedayandnextdayregionaldeliveries.Contractcarriers
for long-distance shipments
•Multiplebandingandweighingstationsforspeedyandaccurateorderprocessing
•PlentyofrackandfloorspacetostoreyourcontractstockforJITdelivery
QUALITY IS THE KEY. Weknowyourcustomersdemandreliableserviceandconsistentquality,andweputthosesame
demands on ourselves and our suppliers. Thus, our material specifications far exceed industry standards for che-
mistryandphysicalproperties.Allofourmaterialisfullycertifiedand100%traceable.Tocontinuallymeetthese
restrictions we are:
•ISO9001:2008certified
•WorkingincompliancewithandtowardsISO14000certification
•Inspectingallincomingandoutgoingmaterials
•ExperiencedincompletingLevelIIIPPAP’sandIMDSregistered
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THE PRODUCT YOU NEED…HOW YOU NEED IT!That’sTriStar’scommitmentandyoucanrelyonit!Foryoutomaintainyour
competitiveedgemeanswehavetocompleteourpartintheprocess.It’sourjobtogetyouthepropermaterials,intheright
place, at precisely the right time to help you meet your manufacturing and servicing deadlines, reduce your labor costs and
minimize your in-process inventories. We want to be your one-stop source for:
• OurproprietarylinesofTRI-CUT®freemachiningstainlesssteelbars,andTRI-BRITE™premiumEPQ
stainless forming wires
• ROHSandDFARScompliantmaterials
WE ADD VALUE. At Tri Star, we are skilled at matching our customer’s needs with the capabilities and strengths of our
solution sources network...our global value chain. We have the leverage, expertise and experience to identify and work
with the mill producer that best meets your requirements. This allows us to source your needs with the best possible global
producer, creating a customized supply chain solution that is both effective and efficient. Whether your material requirements are
relatively standard, or must be specially engineered to meet critical demands, we bring it all together for you.
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Your Service source
Our complete array of services include:
•Comprehensivemillproductionofaluminumandstainlesssteelbarsandwire
•Knowledgeableconsultantstoprovideyouwithpromptquotationsandfollow-up
•Continuousserviceandsupportwithdiligentfollow-through,evenafterdelivery
•Customsizing,temperingandfinishingforcutlengthsorcoil
•Specialstocking,JITandKanbanprograms
•On-time,completeandaccuratedeliveriesfromourconvenientlylocatedwarehousefacilities
•ISO9001:2008certification
To accomplish this we offer…
•Vastinventoriesoffinishedandsemi-finishedmaterialsinspecialgrades,sizes,lengthsandfinishesatverycompetitiveprices
•ThelargestinventoryofEPQwireinthecountry
•Globalsourcingofworld-classmillstock
•Customchemistries,tempers,lengths,andconditions
•Precisionstraightening,grinding,polishing,cutting,packagingandbarrier-reducingdocumentationandshipping
•Coldheadingqualitywire
•StainlessandNickelalloysinwirefromHagenerFeinstahl
•Super-finewirefromStammFeindrahtwerk
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TRISTARMETALSgoesverticalwithHAGENER&STAMM
HAGENER. TriStar,alwaysagloballeaderinspecialtymetalslongproducts,isnowamemberoftheHagenerFeinstahlfami-
ly,averticallyintegratedsourceforstainlesssteelandnickelalloywireproducts,including...
• EPQwire
• Nickelalloys,heatresistinggrades,andspecialtyalloys
• Coldheadingqualitywire
• Metallurgicalanddesignengineeringstaff
Wearesupportedbyourparentcompany,HagenerFeinstahlinGermany.HagenerFeinstahlisthelargestindependent
stainlesssteelredrawmillinEurope.TriStarcannowleverageHagener’sworldrenownedqualityandperformanceto
provideNorthAmericancustomerswithmilldirectpricingandmetallurgicalexpertise,inadditiontoourownstockingand
on-time delivery services. Wire products customers will now benefit from mill direct purchasing while eliminating the typical
productflowhurdlesthatcanaccompanymilldirectsourcing.HagenerFeinstahlislocatedinHagen,Germany.Itisafamily
owned,75yearoldplus,producerofstainlesssteel,nickelandspecialtyalloywireproducts.Operatingoutofanultramo-
dern facility, we provide superior quality materials at globally competitive prices.
TRISTARMETALSgoesverticalwithHAGENER&STAMM
STAMM.StammFeindrahtwerk,oursistercompany,isanearly200year-oldproducerofsuper-finewires.Capableofdrawing
material as small as .00039” in diameter, Tri Star will use their engineering and metallurgical expertise to create solutions for
the unique requirements of the super fine wire industry.
•Super-finewireassmallas.00039”indiameter
•Custompackaging
•Metallurgicallaboratory
•Stainless,nickel,specialtyalloysandnon-ferroussuperfinewire
•100%inspectionofeveryorder
ThesynergiescreatedbycombiningthepurchasingpowerofHagener,Stamm,andTriStarwillbenefitourNorthAmerican
customers by
increasingTriStar’sleveragewithourmillpartners.Inadditiontoenhancingourcompetitivepositionthroughthesemergers,
Tri Star will
now offer the finest quality mill products in the world with all of the conveniences of a local service center
007
375 Village Drive
Carol Stream, Illinois 60188
630-462-7600
Outside IL 800-541-2294
Fax 630-462-8225
Tri Star Metals services customers nationwide from our modern stocking and production facilities located in the Chicago
suburb of Carol Stream. Our expandable warehouse is designed for 21st century maximum efficiency. We maintain extensive
inventories of materials, allowing us to respond immediately to most customer needs for aluminum and stainless steel rod,
bar and wire stock. Your best source for specialty metals is Tri Star Metals, LLC delivering Stainless and Aluminum Solutions
to increase your competitive advantage.