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Overview Deck
Contents
About RocSearch
• Overview
• Services
• Industries
• Engagement Model
• Value Proposition
Appendix
© 2015 RocSearch. All Rights Reserved.
© 2015 RocSearch. All Rights Reserved.
Overview – About RocSearch
• RocSearch was set up in 1999 as a boutique research firm with
offices in the UK and India. Since then, we have been at the
forefront of providing customised business intelligence solutions
to companies across the globe
• Our solutions are powered by our deep domain knowledge and a
functional understanding of our clients’ requirements
• Our team of professional analysts empower Fortune 500
Companies, as well as SMEs to identify business opportunities
and achieve growth through actionable solutions
• We follow a high-touch consultative approach to service delivery
with a focus on “Client Intimacy” and “Customised Support” and
are viewed by our clients as a trusted partner
• Our team consists of MBAs in Strategy, Finance, Marketing &
Systems; Consultants, Specialist Research Analysts, Chartered
Accountants, Chartered Financial Analysts and Economists,
Engineers, Mathematicians and Statisticians
About the Firm
16 years/
387+/
20,000+/
Delivering Business Intelligence
Clients Worldwide
Assignments Completed
Key Facts
30+/ Premium Information Sources
7+ years/ Average Client Tenure
© 2015 RocSearch. All Rights Reserved.
Overview – Our Background
1999-2004 2004-2008 2007-2011 2010 - Now
Specialised in publishing syndicated reports in
partnership with leading resellers, including
Marketresearch.com & Amazon
Shift in focus to ad-hoc research and analysis for
Fortune 1000 clients and Big 4 consulting firms
Evolved into a strategic partner to Fortune 500 companies deploying
dedicated teams at offshore and onshore locations for
Research & Decision Sciences
Launched Holistic Business Intelligence solutions for
clients leveraging data analytics and research. Also entered the digital products
space
Recognised as a quality service provider… …and a stable and respected employer
• Financially stable – classified in the ‘safe’ category by Delphi; Promoted by established industry veterans
• Significantly lower attrition levels compared to other outsourcing service providers
• Employee friendly policies; well established rewards & recognition programs
• Active CSR cell
• Proprietary MIS and knowledge management systems • Policies and procedures are aligned with ISO 27011 guidelines • Robust data and physical security and mandatory adherence to
strict NDAs within employment contracts • Business continuity planning for all dedicated resource teams
Evolution
© 2015 RocSearch. All Rights Reserved.
Overview – Our Reach
Global Reach Diverse Client Base Multiple Stakeholders • Asset Management Firms
• Brokerage Houses
• Consulting Firms
• Corporates
• Executive Search Firms
• Government Agencies and Trade Bodies
• Healthcare
• Hedge Funds
• Investment Banks
• PE Firms
• Real Estate Consultancy Firms
• CFOs
• CPOs
• CEOs
• CTOs / CIOs
• Fund Managers
• Innovation Teams
• Investment Officers
• Marketing Teams
• Research Teams
• Strategy Teams
• Etc.
Delivery of ‘Act-On’ Business Intelligence to:
Fuel GROWTH WIN Deals Understand your
CUSTOMERS Stay Ahead of the
COMPETITION Enhance your BRAND
© 2015 RocSearch. All Rights Reserved.
Overview – Our Clients
Retail Financial Services Marketing Communication
• The third largest Home Improvement retail group in the world
• UK’s leading Food retailer
• A leading Pharmaceutical retailer in South Africa
• Singapore's leading and oldest retailer
• UK’s leading Customer Insight and Retail Strategy firm
• One of the largest European Private Equity firms
• A global top 3 Venture Capital firm
• UK’s leading real estate focused Private Equity firm
• One of the world’s largest online Securities Brokerage firms
• One of the UK's most respected Private Banks
• The fourth largest Advertising Agency in the world
• India’s largest integrated Marketing Communications and Services group
• A leading not-for-profit Trade Association of America's broadcast Television industry
• A major Creative Production Agency with presence in Europe, Asia, Africa and North America
Healthcare Technology (IT/Telecom) Consulting
• Largest Drug Retailing chain of USA
• A leading US based sell-side Equity Research firm focusing on Managed Care
• A US based niche Healthcare Consulting company
• World's largest Software company
• Global specialist in Telecom Consulting
• One of the world’s largest Telecom operators
• One of the "Big Four" Accountancy firms
• A leading U.S Audit, Advisory and Tax Services firm
• World’s largest Management Consulting company
• UK’s leading Procurement and Supply Chain consultancy
....and many others!
© 2015 RocSearch. All Rights Reserved.
Overview – Our Leadership Team
Russel has over 20 years of experience in the media industry where he worked at 20th Century Fox and Constantin Films for over a decade. He was involved in the development, acquisition, production and distribution of numerous studio films including: The Abyss, Die Hard, Braveheart, Romeo & Juliet, Bound and the Resident Evil franchise. Russel founded RocSearch and Roc Media in 1999. Roc Media’s first feature film, BEND IT LIKE BECKHAM was a worldwide box office hit. At RocSearch, Russel is responsible for all operational activities as well as initiating and orchestrating the company’s strategic initiatives.
Russel Fischer
CEO
Waali Iqbal
COO
Waali is a seasoned professional and possesses extensive experience in planning, organising and running Research and Data Analytics operations. He began his RocSearch career in 1999 after completing his Masters in Finance & Management and today manages all aspects of the company’s operations, from delivery to strategy formulation and execution to mentoring young leaders.
Waali has also worked with Corporate Executive Board, a NYSE listed advisory firm, as an Associate Director heading the Procurement, Operations, and Management Strategy Practice.
Haneet co-founded RocSearch with Russel in 1999. He has a first class degree in Business Studies (Finance) from City University, London and brings substantial business and financial management expertise to RocSearch. Prior to RocSearch, he was a Director with Assudamal & Sons (HK) Ltd., an international trading company where he was instrumental in restructuring and modernising the entire business leading to a four-fold increase in revenues and profits. Haneet has also developed a successful residential and commercial property business in the UK, India and Hong Kong.
Haneet Vaswani
CFO
Satyajit has over 12 years of business & strategic research experience across various industries. As the Head of Research at RocSearch, Satyajit is responsible for project management and quality control across all research engagements. He works closely with the clients and business development teams to understand business needs and outline areas where research can play a role.
In addition, he focuses on improving employee efficiency and productivity and general capability development.
Prior to RocSearch, Satyajit has worked with Deloitte Financial Advisory, GE Capital and CII and other firms in the KPO space.
Satyajit Saha
Associate Director
© 2015 RocSearch. All Rights Reserved.
Service Offerings
RocSearch
advantage through intelligence
Market Research
Business Research
Roc360 Competitive Intelligence Suite
Investment Research
Market Entry Support
Talent Acquisition Solutions
PowerPoint Production Support
Finance & Accounting BPO Services
Data Extraction & Preparation
RocAnalytics RocResearch
Data Analysis
Applied Statistics & Decision Sciences
Data Visualisation
• Research and Analytics — our core skills and capabilities — allow us to deliver superior value generating services and create powerful solutions for our clients’ business needs
• Adaptation of these skills in a nimble and consultative fashion allows our people to engage consistently with client stakeholders across levels and solve their challenges
• In taking a consultative approach, we are adept at grasping the underlying issues that our clients face and are able to determine how research and analytics can be deployed in pursuit of an outcome that satisfies their needs
• Our innovative approach and strategy creates tangible value for our clients, allowing them to focus on their core activities
About our Services
RocSupport
© 2015 RocSearch. All Rights Reserved.
Service Offerings – RocResearch
• Market Sizing • Analysis of political,
economic and regulatory environments
• Market Intelligence • Partner Identification • Route to Market Strategy
MARKET ENTRY SUPPORT CUSTOM RESEARCH
Customised research catering to client needs BUSINESS RESEARCH
• Market Sizing • Industry Analysis • Company Profiling • Best Practice Studies • Company and Product
Benchmarking • Feasibility Studies • Thought Leadership
Research Support
Roc360 CI SUITE
• Tactical Intelligence • Strategic Intelligence
INVESTMENT RESEARCH
• Equity Research • M&A Due Diligence
Support • Economic Research • Portfolio Monitoring and
Benchmarking
MARKET RESEARCH
• Questionnaire Design and Administration
• Expert Interviews – Telephonic and In-person
• Online Surveys • Statistical Analysis of Results • Data Visualisation – Interactive
Dashboards, Dynamic Tables etc.
© 2015 RocSearch. All Rights Reserved.
Service Offerings – RocAnalytics
DATA ANALYSIS Analysis, interpretation and understanding of data and its business implications
DATA VISUALISATION
Vertical and functional knowledge of business domains to translate statistical/data insights into business implications
DATA EXTRACTION & PREPARATION
Data handling, extraction and preparation for analysis using SAS, SPSS, SQL and Excel
APPLIED STATISTICS & DECISION SCIENCES
Predictive modelling, application of statistical techniques such as regression, time series, forecasting, cluster analysis, discriminant analysis and factor analysis
© 2015 RocSearch. All Rights Reserved.
Service Offerings – RocSupport
POWER POINT PRODUCTION SUPPORT
Our graphics analysts provide support in creating, designing and formatting electronic presentations
Through a combination of creative design, editorial services, and PowerPoint production capabilities we consistently exceed our clients’ expectations
1 FINANCE & ACCOUNTING BPO SERVICES
Our Finance & Accounting support services are delivered by a team of trained chartered accountants and financial analysts who are adept at successfully transitioning onsite processes
Key competencies include accounting, auditing, payroll processing, MIS reporting and logistics support
TALENT ACQUISITION SOLUTIONS
Our talent acquisition services are based on scientifically developed questionnaires and assessment tools that give an insight not only on the technical competencies but also on personality related aspects of potential candidates leading to more accurate hiring, removal of inefficiencies such as intuition based hiring and significant savings in external recruitment costs
2 3
© 2015 RocSearch. All Rights Reserved.
Industries Covered – Expertise in Niche Sectors
Healthcare & Pharmaceuticals
European Hip Replacement Market
Global Vaccines Market
Automotive
European Motor Vehicle Inspection Market
Automotive Noise & Anti Vibration Market
Utilities & Energy
UK Private Network and Connections Market
Global Oil & Gas Fire Safety Market
Transport and Logistics
Global Rigid Packaging
Market
FMCG
UK Market for Dietary &
Nutrition Supplements
Retail
European Market for
Telecom Retail
Financial Services
European Factoring & Lending
Services Market
IT & Telecom
Southern European Market
for MVNOs
Global Satellite Services
Market
Media & Marcom
European Digital Media &
Advertising Market
Real Estate & Construction
Chinese Construction Market
Outlook
Consulting
Market Strategy for Wearable
Fitness Devices in the US
Leisure
High End Wedding Market in
India
© 2015 RocSearch. All Rights Reserved.
Engagement Models
Dedicated Teams Short-term / Agile Teams Subscription Services
• Virtual extensions of the client’s in-house operations
• Dedicated offshore team providing continuous support
• 100% tailor made / customized research to address challenges
• Leveraged by clients looking for short term support
• Annual syndicated reports • Periodically updated CI & MI trackers and
databases on areas of interest
• Ongoing dedicated research support • Research & Analytics is integral to client
engagements • Greater security and confidentiality norms • Closer alignment with client processes and
standards • Collaborate towards shared business goals • Cost effective research
• Research support as and when required by clients based on business needs
• Nature of requests could be: ‒ Prospect profiling ‒ Competitive analysis ‒ Landscape studies ‒ Market Entry strategies ‒ scope – the team initiates the work
• Ad-hoc requests are done on pre-defined timelines which are finalised during scoping
• Tracker and database services on pre-defined functional areas – KPIs, Pricing, Competitive Intelligence, M&As, etc.
• Each tracker service can be supported by interactive dashboards which help clients view information in a more actionable format
• Majority of our dedicated teams have worked with their clients for more than 7 years; Maximum intimacy and productivity
• Domain specialists and generalists who possess diverse sector experience and educational background
• Clients worldwide access our syndicated reports every year
Service Model
Benefits
Experience
© 2015 RocSearch. All Rights Reserved.
Value Proposition – Our Competitive Edge
Differentiated Hiring A tailored hiring process that focuses on what our clients’ need rather than what we have, followed by a robust training program combining both onshore and offshore elements where the emphasis is as much on domain knowledge as on operational delivery
Streamlined Client Processes Proven delivery models and robust data integrity standards. We plan for back-up resources proactively to ensure smooth continuity of operations at all times
Client-centric Approach A customised and objective approach to business problems that is aligned to our clients’ strategic goals. A basic principle of our business is to offer exclusivity of all client work with complete client confidentiality
Holistic Methodology Our multi-skilled teams seamlessly integrate primary and secondary research with advanced data analytics capabilities to provide a comprehensive understanding of opportunities and risks
Collaborative Delivery Close communication with client stakeholders ensure that objectives are achieved. Our teams operate as an extension of the client’s team, not as a typical third party vendor
Proven Cost Benefits We employ both fixed and variable cost models and offer flexible commercial arrangements to our clients, enabling them to operate at a ‘Price-to-win
Scale Flexibility
Reduced Turnaround
Time
Operational Efficiency
Improved Profitability
High Quality Output
Actionable Insights
Effective Decision
Making
Differentiated Hiring Streamlined
Client Processes
Client-centric Approach
Holistic Methodology
Collaborative Delivery
Proven Cost Benefits
Value
Proposition
Contents
About RocSearch
Appendix
© 2015 RocSearch. All Rights Reserved.
© 2015 RocSearch. All Rights Reserved.
Our Infrastructure
IT Infrastructure Physical Infrastructure Knowledge Resources
• Optic fibre cable connectivity
• Dedicated bandwidth with full resiliency built-in
• VoIP facilities, Skype, Facetime facilities for effective communications with clients throughout the working day
• Uninterrupted power supply through redundant feeders backed by generator sets
• Conference room with video-conferencing facilities
• Training room with latest facilities
• Staff breakout and relaxation services, cafeteria
• Subscription to premium databases such as
• Bloomberg
• Lexis-Nexis
• Factiva
• Thomson Reuters Eikon
• OneSource
• Economist
• Thomson Reuters
• Merger Markets
• Factset
• Etc.
• Proprietary MIS and knowledge management systems
© 2015 RocSearch. All Rights Reserved.
Contact
India Office: RocSearch India Private Limited A-16, Sector 16, Noida U. P. - 201301 India T: +91 120 4017100 E: [email protected]
Head Office: RocSearch Limited Berkeley Square House Berkeley Square London W1J 6BD United Kingdom T: +44 20 8263 6034 E: [email protected]
About RocSearch Please visit www.rocsearch.com for more details on the company. © 2015 RocSearch. All Rights Reserved.