How Quest Software Helps Eliminate the Complexities of Managing Complex IT Environments

Rob MallicoatSenior Solutions ArchitectQuest Software

SP08

Why Quest for Extending System Center?Breadth of CoverageNearly 400 different extension technologies for System Center suiteTechnology that Natively Integrates into System CenterNo additional infrastructure or management console is needed…no impact on IT footprintMarket TestedQuest is a long-standing viable partner for Microsoft Partner FocusedWorking with the Microsoft System Center partner ecosystem to drive deploymentsEase of ImplementationLeverage the existing skill sets of your IT staff and maximize their productivity Multiple Deployment OptionsExtensible mix of agent-less and agent-based offerings

System Center Virtual Machine Manager 2008

System Center Operations Manager 2007

System Center Configuration Manager 2007

System Center DataProtection Manager 2007

Quest System Center Solutions Product Alignment to Microsoft System Center Suite

QMX – Operations Manager 2007

QMPs: .NET, AS400, z/OS

QMCs: Ex.Patrol, NetCool, MOM, Foglight

QKP – Audit Collection Services (InTrust)

QMX for ACS

QMX - Configuration Manager 2007

QMX for Device Management – Configuration Manager 2007

MSI Studio

Recovery Manager for AD, Exchange & SharePoint

QMX for DPM (Delivered via Prof Services)

VMM + vWorkspace = Advanced VDI

QMX – Operations Manager (SCVMM PROTips MP)

QMX – Quest Management Xtensions

QMP – Quest Management Packs

QMC – Quest Management Connectors

QKP – Quest Knowledge Pack

VDI – Virtual Desktop Infrastructure

Simplified Management of System Center using Windows PowerShell and Quest PowerGUI

Extending System Center Operations Manager…

Quest Management Xtensions (QMX) for Operations Manager

Gives Operations Manager “vision” into more than 250 non-Windows systems, clients and devices including: *nix, Mac, VMware, Oracle, Cisco, AS400 and more – without installing an agent on any system or device“Enables” Operations Manager to include these systems in what it “sees”Doesn’t require the non-Windows admins to give up anything or change the way they do things… simply allows Operations Manager to be the central management point for monitoring health – while they focus on more critical tasks!

What’s Included?

Integrates non-Windows logs with Microsoft Audit Collection Service (ACS) for centralized security auditing and reportingCollects performance data and eventsEvaluates health rules and raises alertsSupports command-line automationUtilizes SSH, RSA encryption and public/private key authentication for secure connectionsDoes not change Operations Manager – exposes non-Windows information via a WBEM/CIM interface (similar to Windows systems)

QMX for OM Base Framework

QMX for OM Base Framework Machine (optional)

Ops Manager ConsoleSQL Server

Ops Mgr Root Management Server Publish

es perfo

rmance,

availability and reportin

g

metrics to

RMS using WMI

WM

I to

Ops

Mgr

RM

S

-SSH or Telnet C

LI availa

ble

-Third party

API Support

-VMM PRO Tips support

-Encrypted use

r/passw

ords

-SNMP Gets and Traps

-Custom OID/Table Gets

• Agent-less Architecture and device discovery allows you to quickly bring all of your non-Windows devices and operating systems into Operations Manager.

Leverages Ops Manager CIM model•Performance values, Alerts, Events, Etc.•Distributed Applications•Reporting Portal and Data Warehouse•Support for 250 Devices (firewall/router/etc•Support for 150 non-Windows Operating Systems

• Collected data can be viewed/managed using native Ops Mgr console

QMX for Operations ManagerLeverage your Operations Manager Infrastructure

Quest Management Connectors

Connect Operations Manager to non-Microsoft management systems

Two-way (bi-directional) data feed in most cases; Uni-directional from Operations Manager in some cases

Wide range of management platforms supported

Further leverage your investment in Operations Manager – achieve centralized management!

Nagios

HPOV

Tivoli

BMC

MOM 2005

Generic

Many More

QMX for Configuration ManagerIn Summary

Provides a centralized ‘single pane of glass’ for enterprise-wide change/configuration management and system updates through Configuration Manager 2007

Extends System Center Configuration Manager 2007 to nearly 150 non-Windows operating systems, applications, clients, devices and hardware components

Architectural flexibility – Quest delivers both Agent-based and Agent-less architected products for System Center Configuration Manager

Microsoft + Quest SoftwareChange and Configuration Management for the Heterogeneous Environment

Native Extension of System Center Configuration Manager 2007 to Unix, Linux, VMware ESX and Mac OSX

Extends core features of Configurations Manager to non-Windows OS platforms

Single infrastructure, console and reporting paradigm for managing your heterogeneous environment

Note: Quest provides QMX for SMS 2003 environments as well

Extend the Power of System Center Configuration Manager 2007

QMX – Configuration Manager 2007 EditionNon-Windows Platform SupportRedHat Enterprise Linux – AS/ES/WS 2.1, 3.0 i386, 4.0*, 5.0*

SUSE – Enterprise Server 8, 9*, 10*, Enterprise Desktop 10*Solaris – 8, 9 & 10 (sparc), Solaris x86 - 9, 10*AIX – 5.1, 5.2, 5.3, 6.1HP-UX – 11i (11.11) and v2 (11.23), v3 (11.31) - PA-RISC/ItaniumMac OS X – 10.3, 10.4, 10.5 (ppc and Intel)Asianux 2.0VMware ESX Server 2.53, 3.0.1+, 3.5CentOS 4, 5 Agentless support for older OS versions and network devices (Inventory)Integration with and Support for Quest Authentication Services v3.5

QMX for Configuration ManagerWhat’s New – v2.1

QMX - Configuration Manager 2007 EditionOriginally released April 11, 2008v2.1 was released February 2009

Support for Maintenance WindowsSupport for Native ModeSupport for CentOS (versions 4 & 5)Support for AIX 6.1Support for VMware ESX Server 3.5Support for Windows Server 2008Support for IIS 7Integration with and support for Quest Authentication Services (QAS) v3.5

Management Points

Distribution Points

Administrator’s ConsoleSQL Server

Primary Site Server

• QMX for Configuration Manager features roles leveraged by Configuration Manager

Policy updates

Inventory collection

Non

-Win

dow

s Pa

ckag

es

- Polic

y verifica

tion

-Pack

age authenticatio

n

-Truste

d Mgmt P

oint

- Inventory Encry

ption

- Applications

- Patches

• Similar architecture to Windows Agent• Client Agent is like WMI for Unix

Leverages Configuration Manager:•Management & Distribution Points•Console•Database/Reporting•Policies

• MMC Console snap-in extends UI and provides reporting

QMX for Configuration ManagerLeveraging Configuration Manager’s Infrastructure

QMX for Device ManagementAgentless coverage for Configuration Manager

OS support extendedFedora LinuxUbuntu LinuxNovell (snmp)Flat File

Non-supported (older versions) of agent-based solutionHP-UX – prior to 11i (11.11)Solaris – (SPARC) Prior to Solaris 8 (e.g. 5.8) IBM AIX – prior to 5.1Red Hat Linux – prior to 2.1SUSE Linux – Enterprise Server 8 or Enterprise Desktop 9

Network DevicesNetworking, infrastructure, security, storage, hardware, Power, Printers, Mainframe, Telecom, specific applications (115+)

Note: Quest provides agentless extensions for SMS 2003 as well

QMX PRO-enabled Management Pack for non-Windows operating systems and non-Microsoft application technologies enabling intelligent virtual machine tuning through analysis of system resource, network, storage and application monitoring.

a n n o u n c i n g

“Customers want insight into their IT operations and the System Center suite of management offerings delivers this to help drive down costs and improve overall efficiency through an integrated management experience,” said Ryan O’Hara, director, System Center Product Management, Microsoft. “The integration with System Center that Quest delivers through their PRO-enabled Management Pack with its real-time integration and remedial capabilities, helps customers get deeper insight into their environment and reduce complexity.”

QMX – Extending the Power of System CenterRob MallicoatSenior Systems Consultant Quest Software

d e m o

Thanks for your time!Rob Mallicoat - rob.mallicoat@quest.com

What is Quest vWorkspace?Connection Broker – Enterprise Management

Remote Desktop Services, VDI, Physical PCsCurrent Release = 6.1

Released April 27, 2009

History

Management Tools for Citrix and Terminal Services since 2001Provision Networks launched in 2004Integration with Vmware Virtual Center 2006 – 5.7Integration with Virtual Iron 2007 – 5.9Acquired by Quest in November 2007Integration with Microsoft Hyper-V 2008 – 5.10Integration with Parallels Virtuozzo 2009 – 6.0Integration with Microsoft SCVMM 2009 – 6.1

Why Quest vWorkspace?Platform-AgnosticFuture-proof your desktop virtualization environment and keep options openCustomer-Proven1000s of customers on a 6th generation productEnterprise-GradeExtensive feature set at an economical priceAward-Winning TechnologyVirtualization Journal, VMworld 2008Multiple Deployment OptionsManage Remote Desktop Services, VDI, and Blade PCs with a single product – single consoleExperience Optimized ProtocolEnsure the virtual PC responds like a physical one

QUEST vWORKSPACE 6.1 INTEGRATES WITH MICROSOFT SYSTEM CENTER VIRTUAL MACHINE MANAGER (VMM)

a n n o u n c i n g

“Quest vWorkspace provides customers with a rich virtual desktop experience through integrated management across existing physical and virtual desktops with Microsoft System Center, and cost-effective virtualization with Windows Server 2008 Hyper-V.” said Dai Vu, director of virtualization marketing, Server and Tools Business at Microsoft Corp.

Quest Extends VDI with SCVMM + Hyper-V

VM Cloning with Sysprep – batch creationDesktop Creation/Deletion – create/delete AD Computer Objects

Delete machines that haven’t been accessed in X number of days

Task Automation – Power, State, Script, Delete, MSI….Power ManagementActive Directory IntegrationFlexible Assignment – User, Group, OU, Client IP, Client NameMSI Package Automation – Install, Update, UninstallApp-V Integration – Publish seamlessly from XP/Vista/Win7Pool auto expansion – maintain a buffer of available PCs

vWorkspace and SCVMM Integration

V I D E O

What’s the VDI “Stack” Look Like?

Hypervisor

Management

Broker/AdditionalManagement

SAN

Client Desktop

Server

Application Streaming

Thin Clients Repurposed PCs Physical Desktops

Experience OptimizedProtocol

vWorkspace Enterprise Management

Single Mgmt Console for RDS, VDI and Physical PCsGranular Delegated Administration – delegate only required administrative features to appropriate IT Staff for managing specific RDS or VDI GroupsOrganize Management Console by Location, Department…Session Management – Remote Control, Logoff, Reset…Integrated Task Manager – View/Kill ProcessesMSI Package DeploymentTask AutomationSupport for heterogeneous environments

Quest Extends Microsoft RDS

Centralized Management – Single Mgmt Console RDS & VDIServer and Application Load BalancingUser Profile Management – Hybrid User ProfilesUser Environment Configuration and LockdownVirtual IP Addressing – unique IP per session (if required)File & Registry Redirection – Fix legacy appsCPU Fair Sharing – Ensure performanceMemory Re-basing – Support more sessions per serverIntegration with Microsoft App-V – Publish virtualized apps

Quest Extends Microsoft RDP

Branded as Quest EOP – Experience Optimized ProtocolGraphics Acceleration – Quest Display Driver for RDPMultimonitor Support – RDS and VDI use client monitor settingsMultimedia Redirection – Content played locally, seamlesslySeamless Windows – XP/2003/Vista/2008/Win7 – RDS or VDIUniversal Printing – client, session/network and gatewayUniversal USB Support – for Windows and Linux ClientsBi-directional Audio – Microphone for Windows and Linux ClientsLatency Reduction – Local Text Echo

Quest Extends Application and Desktop Delivery

ASP.Net + AJAX Web AccessSSL Secure GatewayApp-V Integration – Publish Seamless Virtualized Apps

Stream to RDS, VDI or to the client

Clients for:Windows CE5/CE6/2000/XP/XPe/2003/Vista/2008/Win7LinuxJavaWTOS – Wyse Thin OSMac – BetaU3 – Windows client w/o installation, i.e. USB Stick

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Please Complete an Evaluation FormYour input is important!

© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to

be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.