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P: 02 8248 0200 E: [email protected] A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u
Transitioning from administrator to business partner and
Vibe Hotel, Sydney :: 13 – 15 February | Novotel Melbourne :: 27 February - 1 March
Learn fromEXCLUSIVECASE STUDIESpresented byAWARDWINNINGEAs
HEAR FROM SENIOR EXECUTIVE ASSISTANTS FROM THESE COMPANIES:
EA/PAFORUM 2017
EA/PA FORUM 2017
P: 02 8248 0200 E: [email protected] A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u
CONFIRMED SPEAKERS SYDNEY:
Katie Dewar, PA to David Koch, Pinstripe Media Bonnie-Rae Anglish, EA to CEO, Nestle Karen Moffett, EA to CEO & MD, Bank of
Queensland Karin Gaylard, EA to CEO, Boral Renee Walker, Owner of Equivents Australia,
Sydney Trail Riding Center (Former PersonalAssistant to Russell Crowe)
Yvette Simpson, EA to MD, Goodman Fielder Claire Huens, EA to CEO, News Life Media Jessica Jansen, EA to Chief Benefits Officer, HCF Ruth Mooney, EA to Chief Financial Officer, GE
Australia Sandra Garcia, EA to Commissioner, Fire and
Rescue NSW Dimitra Zographos, EA to Vice President,
Western Union John Karagounis, MD & CEO, The CEO Circle Tania Rizoski, EA to CEO, Association of
Superannuation Funds Samantha Webb, EA to Operations Manager,
Arup University Peter Bowtell, Principle, Arup University Vicky Bouranis, Director, Neuro Change Anneli Blundell, Director, Motivation Matters Elise Biesbroek, Management Coordinator
Carlton & United Breweries and PersonalAssistant to Shane Warne
Sonia Petersen, EA to CEO, Stowe Australia Jo Taylor, Founder & Director, Miss Jones (EA to
Ronan Keating, formerly EA to Jackie O & DeltaGoodrem)
CONFIRMED SPEAKERS MELBOURNE:
Karin Gaylard, EA to Chief Commercial Officer, Ventia Ruth Mooney, EA to Chief Financial Officer, GE
Australia Louise Brown, PA to CEO & MD (PA of the year
2013), Accuteque Karen Thompson, EA to Executive Director,
Metropolitan Fire and Emergency ServicesBoard
Dimitra Zographos, EA to Vice President,Western Union
Yvette Simpson, EA to MD, Goodman Fielder Narrelle Matthey-Aickin, Business Manager,
Group Marketing, ANZ Nova Lusher, EA to CEO, Melbourne Airport John Karagounis, MD & CEO, The CEO Circle Samantha Webb, EA to Operations Manager,
Arup University Peter Botwell, Principle, Arup University Emma Witte, EA to Managing Director, Burbank Vicky Bouranis, Director, Neuro Change Anneli Blundell, Director, Motivation Matters Dr. Neryl East, International Conference Speaker,
Neryl East Communications Elise Biesbroek, Management Coordinator
Carlton & United Breweries and PersonalAssistant to Shane Warne
Jo Taylor, Founder and Director, Miss Jonesand former Executive Assistant to Jackie O, RonanKeating, Heather Maltman and Delta Goodrem
We look forward to sharing valuable insights with like-minded peers over the next few days.
HOW OFTEN DO YOU INVEST IN YOURSELF, AND YOUR CAREER?
You’re vital to your company’s success. Without you, no one would communicate and nothing would get done. It would be anarchy. But you know this. No one understands the EA/PA role like an assistant.
That’s why we’ve put together the EA/PA Forum 2017. No other event will give you the opportunity to network and learn from some of the most senior executive assistants in Australia. Learn how to be a “gate-opener”, not the “gatekeeper” and make the executives you manage better at their jobs from the following senior assistants:
P: 02 8248 0200 E: [email protected] A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u
EA/PA FORUM 2017
THIS IS YOUR CHANCE TO:
Network with senior executive assistants
Get the skills to progress in your role
Balance your professional and personal life
Add value to your company
AUDIENCE
This event is for executive assistants, personal assistants, office managers and administrative assistants who are driven to develop their careers and motivated to succeed in their personal lives
GROUP PACKAGES
Send 3 delegates and receive:10% off the currently advertised rate
Send 4 – 6 delegates and receive:15% off the currently advertised rate
Send 7 or more delegates and receive:20% off the currently advertised rate
CONFERENCE LOGISTICS
Sydney:Venue: Vibe Hotel SydneyAddress: 111 Goulburn Street, Sydney, NSW, 2000Dates: 13 – 15 FebruaryStart/Finish: 8:30 am – 5:30 pm
Melbourne:Venue: Novotel City CentralAddress: 270 Collins St, Melbourne VIC 3000Dates: 27 February - 1 MarchStart/Finish: 8:30 am – 5:30 pm
REGISTRATION AND ENQUIRIES
To register for the EA/PA Forum 2017, simply complete the registration form at the back of this brochure and send to: [email protected] or call 02 8248 0200. Alternatively, registrations can be made online at: www.konnectlearning.com.au/conferences
SPONSORSHIP
To take up the exclusive opportunity to network with some of Australia’s most connected EA, limited sponsorship positions are available. Contact the sponsorship team on 02 8248 0200 or email [email protected] to discuss package options.
EA/PA FORUM 2017
P: 02 8248 0200 E: [email protected] A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u
9:05 Channeling a problem-solving mentality Critical thinking approaches to problem-solving Solving unforeseen problems quickly and effectively Skills for handling conflict and time management issues
Sydney: Vicky Bouranis, Director, Neuro ChangeMelbourne: Vicky Bouranis, Director, Neuro Change
9:50 Driving productivity through effective leadership How to communicate effectively through positive
reinforcement Communication strategies for dealing with difficult
situations Creating engagement through active listening
Melbourne: Narrelle Matthey-Aickin, Business Manager, GroupMarketing, ANZ
9:50 Interactive Q&A sessionLiving the life you love – making life work for you: From corporateassistant, to parenthood, to EA to celebrities
Jo Taylor has an interesting take on the EA journey. Whileshe started off in the corporate sector, she is now theFounder and Director of Miss Jones. Miss Jones providesan exclusive media and entertainment executive assistantoutsourced function to celebrities based both here inAustralia and abroad. In this interactive Q&A session, Jowill explain her journey moving from the corporate EA roleto acting as assistant to the likes of Jackie O, Ronan Keating,Storm Keating, and Delta Goodrem - all whilst juggling thechallenges of becoming a new mum.
Sydney: Jo Taylor, Founder & Director, Miss Jones (EA to RonanKeating, formerly EA to Jackie O & Delta Goodrem)
10:35 Achieving excellence by appreciating the importance of your role Overcoming daily hurdles to stay motivated and
productive How to add value to your role and organisation Quick tips for continual upskilling and progressing within
your company Evolving alongside the role of EA/PA
Sydney: Samantha Webb, EA to Operations Manager, ArupUniversityPeter Botwell, Principle, Arup University
Melbourne: Samantha Webb, EA to Operations Manager, ArupUniversityPeter Botwell, Principle, Arup University
11:15 Morning tea
11:30 Taking the executive-assistant relationship to the next level Engaging your executive in your personal and professional
development Creating work life balance for you and your executive Confidently approaching your Executive for guidance,
support and feedback Learning from your executive
Sydney: Ruth Mooney, EA to Chief Financial Officer, GE AustraliaMelbourne: Ruth Mooney, EA to Chief Financial Officer, GE Australia
12:00 Living the life you love and making life work for you: From corporateassistant, to parenthood, to EA to celebrities
Jo Taylor has an interesting take on the EA journey. While she startedoff in the corporate sector, she is now the Founder and Director ofMiss Jones. Miss Jones provides an exclusive media andentertainment executive assistant outsourced function to celebritiesbased both here in Australia and abroad. In this interactive Q&Asession, Jo will explain her journey moving from the corporate EA
8:30 Registration, morning coffee and tea
8:50 Opening remarks from chair:Dimitra Zographos, EA to Vice President, Western Union
DAY ONE: Sydney - 13 February | Melbourne - 27 February
LEADERSHIP FOR THE EA
OPEN
ING
ADDR
ESS
COMMUNICATING CONFIDENTLY
MELB
OURN
E EX
CLUS
IVE S
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NSY
DNEY
EX
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IVE S
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N
RESILIENCE TO EXTERNAL FRAUD
PRODUCTIVE EXECUTIVE RELATIONSHIPS
role to acting as assistant to the likes of Jackie O, Ronan Keating,Storm Keating, and Delta Goodrem - all whilst juggling thechallenges of becoming a new mum.
Melbourne: Jo Taylor, Founder and Director, Miss Jones and former Executive Assistant to Jackie O, Ronan Keating, Heather Maltman and Delta GoodremHow to make your boss better at their job
Cultivating a productive relationship with your supervisors Anticipating what your manager needs before they do Taking the next step in your career by understanding your
manager and company Using rapport to boost your productivity
Sydney: Claire Huens, EA to CEO, News Life Media12:45 Lunch
1:45 Positive Communication Skills: Being the “gate opener” not the“gatekeeper” The value of staying positive at work Critically thinking about what you will get out of every
situation you find yourself in Understanding the power of influence, the more you have
the more organized you areSydney: Sandra Garcia, EA to Commissioner, Fire and Safety NSWMelbourne: Emma Witte, EA to Managing Director, Burbank2:30 Assertive communication that drives efficiency
How confidence makes you more efficient Utilizing confidence to build relationships EA relationship building that creates engagement Communicating clearly and effectively
Sydney: Anneli Blundell, Director, Motivation MattersMelbourne: Anneli Blundell, Director, Motivation Matters2:15 Afternoon Tea
3:00 Dealing with difficult people Using emotional intelligence to handle different
personality types Creating positive outcomes by overcoming conflict Communicating more effectively by understanding how
you react to pressure Building better relationships out of difficult situations How positivity can deflate negative situations
Sydney: Communications Expert TBAMelbourne: Communications expert TBA3:45 Motivation that inspires personal and professional results
Understanding the crossover in your personal andprofessional life
Utilizing skills to do well at your organisation Becoming the best EA/PA you can be Going above and beyond in your role
Sydney: Yvette Simpson, EA to MD, Goodman FielderMelbourne: Yvette Simpson, EA to MD, Goodman Fielder4:30 Adapting to change through communication and relationship building
Understanding differing approaches to communicationand tailoring your style accordingly for success
Acclimatising to change and upheaval by keepingmotivated
The importance of relationship building for success in yourrole
Appreciating that change is not necessarily negative andturning change into a positive aspect of your role
Sydney: Christine Martinez, Executive Assistant to CEO, BMWAustralia
Melbourne: Christine Martinez, Executive Assistant to CEO, BMWAustralia
5:15 End of day one
MELB
OURN
E ONL
Y SES
SION:
IN
TERA
CTIVE
Q&A
EA/PA FORUM 2017
P: 02 8248 0200 E: [email protected] A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u
9:05 Increasing Proficiency through delegating and Leading How to be proficient and knowledgeable How to Lead and Communicate well Increasing productivity to maximize results
Sydney: Sonia Petersen, EA to CEO, Stowe AustraliaMelbourne: Sonia Petersen, EA to CEO, Stowe Australia
9:55 Skills to make you more efficient and effective in your role Soft skills that are essential for the 21st century EA/PA; Using technology and shortcuts effectively in your role; How mentoring can help
Sydney: Tania Rizoski, EA to CEO, Association of SuperannuationFunds
Melbourne:
10:45 Morning tea11:00 Adding strategic value to your Executive:
Defining Strategic Value Establishing a strong partnership Understanding your executive and the organisation Having the Courage to challenge Emotional Intelligence – How to read a room and know
what is important Embracing Change and digital technology
Sydney: Dimitra Zographos, EA to Vice President, Western UnionJohn Karagounis, MD & CEO, The CEO CircleMelbourne: Dimitra Zographos, EA to Vice President, Western UnionJohn Karagounis, MD & CEO, The CEO Circle
11:50 Confidence that gets the job done Gaining the respect of your colleagues, suppliers, clients,
and boss How to leverage respect to get results Assertively communicating your priorities for results Achieving work-life balance by confidently asserting your
right to balance
Sydney: Katie Dewar, PA to David Koch, Pinstripe MediaPeterMelbourne:
Lunch 12:40
8:30 Registration, morning coffee and tea
9:00 Opening remarks from chair:Dimitra Zographos, EA to Vice President, Western Union
DAY 2: Sydney - 14 February | Melbourne - 28 February
PRESENTATION SKILLS FOR THE EA
OPEN
ING
KEYN
OTE
1:40 Delegating and leading on behalf of yourself, your supervisor, and yourcompany
How delegating will help you work towards your end goals Communication and leadership tricks and tips for
delegation that resounds Communicating with influence persuasion, passion, and
authority The importance of remaining organized in your leadership
journey
Sydney: Bonnie-Rae Anglish, EA to CEO, NestleMelbourne: Louise Brown, PA to CEO & MD [PA of the year 2013],
Accuteque2:30 Being the boss when your boss isn’t around: advocating and achieving organizational goals
Managing your team’s and supervisor’s time effectively Understanding the priorities and responsibilities of the staff
you manage and acting appropriately at all times How to manage your supervisors time without getting too
involved Striking a balance between yours and your supervisor’s
work and life
Sydney: Karin Gaylard, EA to CEO, Boral Melbourne: Karin Gaylard, EA to CEO, Boral
3:20 Afternoon Tea
3:40 Techniques for staying motivated with time management Ensuring others value your time Fostering a time management mentality by appreciating
the importance of your own time Understanding the mentality and psychology of time
management Practical tips for managing your time
Sydney: Jessica Jansen, EA to Chief Benefits Office, HCFMelbourne:
430 Close of conference
DELEGATING, LEADERSHIP & TIME MANAGEMENT
USING TECHNOLOGY TO ACHIEVE GOALS
CASE
STUD
YCA
SE ST
UDY
CASE
STUD
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CASE
STUD
YCA
SE ST
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CASE
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EA/PA FORUM 2017
P: 02 8248 0200 E: [email protected] A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u
8:30 Registration, morning coffee and tea
Workshop A: 9am-12.30pm
EXCLUSIVE CELEBRITY EA SESSION: LESSONS LEARNED FROM MANAGING HIGH CALIBRE PEOPLE
In this session Elise will discuss her unique perspectives on the role of Executive Assistant. As Shane Warne’s Personal Assistant for several years, Elise will give her views on what it takes to be a successful assistant, including:
Learn how to turn your authenticity and strengths into practical behaviours that boost employee engagement, drive innovation, extraordinary performance, and business results. This workshop will cover:
Dealing with complex scheduling and timingdeadlines
Communication that gets results and managesexpectations
The importance of confidentiality andtrustworthiness
Stories about dealing with high calibreindividuals
Dealing with scrutiny and keeping negativemedia at bay
Elise Biesbroek, Management Coordinator Carlton & United Breweries and Personal Assistant to Shane Warne
Lunch: 12:30
Workshop B: 1:30pm – 4.30pm
MAXIMISING COMMUNICATION SKILLS FOR THE BEST RESULTS
The importance of quality communication skills cannot be overstated. This is especially true when your boss is a technical professional and/or not a natural communicator. This workshop will give you the skills to remain proactive and organised, become an assertive and positive relationship builder and feel more confident in difficult situations. You will learn how to:
Present a professional business image tocustomers both external and internal throughgreater diplomacy
Boost productivity through accurate, clearand well-constructed communication and timemanagement
Anticipate the manager’s needs and acts asboth enabler or gate-keeper, as necessarythrough greater pro-activity and prioritisation
Sydney & Melbourne: Dr. Neryl East, Communication and Media Strategist, Neryl East Communications
DAY 3: Sydney - 15 February | Melbourne - 1 March
PO Box H264AUSTRALIA SQUARE, NSW, 121502 8248 0200
[email protected] www.konnectlearning.com.auwww
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CANCELLATION POLICYThe following cancellation policies apply to all Konnect Learning events. Whilst Konnect Learning is sympathetic tothe inevitability of changing circumstances, Konnect Learning incurs costs for each cancelled registration. It is for thisreason that the following cancellation policies are non-negotiable:
If a registration is cancelled more than 21 working days before the date of a scheduled event, the fee of thatregistration will be refunded, minus a $300 processing fee;
If a registration is cancelled between 21 and 7 working days before the date of a scheduled event, theregistered participant will receive a redeemable credit note that can be used to attend another of KonnectLearning’s events (subject to availability of venues);
If a registration is cancelled less than 7 working days before the date of a scheduled event, Konnect Learning isunable to issue a refund or credit note due to the significant expenses already incurred by Konnect Learning.
CHANGES TO EVENTSA tremendous amount of effort is spent to ensure all of Konnect Learnings events proceed as originally marketed. It iswith regret that circumstances beyond Konnect Learning’s control can prevent this from happening. As such, KonnectLearning reserves the right to change the speaker and/or agenda details at any time throughout the marketinglifecycle of an event. It should go without saying that Konnect Learning will diligently minimise the risks of changesto any event and will always ensure events deliver the content that is advertised. Konnect Learning will notify allparticipants of any changes in a timely manner leading up to an event.CUSTOMER PRIVACYKonnect Learning takes diligent action to ensure all client details are protected. Furthermore, we respect ourcustomer’s right to ‘opt out’ of our various promotional activities for relevant, upcoming events. If you do not wantto receive further information about our upcoming conferences, training courses and learning experiences, pleasetick the following box:ONCE YOU ARE REGISTERED, WHAT IS THE NEXT STEPWhen you have registered for an event, and that registration has been received by Konnect Learning, you will besent a confirmation email. This will include your invoice and any relevant information regarding the event you areregistered for. Konnect Learning will regularly keep you updated regarding the events for which you have registered.If you require any further information, visit our website at www.konnectlearning.com.au,or call us on 02 8248 0200.
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EA/PA FORUM 2017 Registration
LOCATIONS & DATES:13 - 15 Febuary, 2017 | Vibe Hotel Sydney, 111 Goulburn Street, Sydney, NSW, 200027 Febuary - 1 March, 2017 | Novotel Melbourne, 270 Collins Street, Melbourne VIC 3000PRICING DETAILS: PLEASE NOTE: PRICES EXCLUDE GST
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Super Sneaky Rate:Pay By 16 December
Standard Rate:Pay By 16 December
Conference Only $1599 $1999
Conference and Workshops $2,099 $2,499
Workshops only $999 $1,099
