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scuba where RMS the cloud-based reservation system for scuba diving operators worldwide

RMS Brochure

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Page 1: RMS Brochure

scubawhereRMSthe cloud-based reservation system for scuba diving operators worldwide

Page 2: RMS Brochure

Accessible from anywhere

Today, everything is connected to the internet. We believe your reservation system should be too.

Being online means you can access your reservation system from any connected device, from anywhere in the world.

scubawhereRMS is desktop, tablet and mobile friendly.

During your peak season, the system scales with demand, meaning multiple users can use the system at any one time.

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Check availability in seconds

scubawhereRMS enables you to maintain live availability on all your scheduled trips, courses and accommodation seamlessly.

This includes the ability for multiple members of staff to check availability simultaneously.

No matter where you are within scubawhereRMS, you can check your live availability within 3 clicks.

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Update customer records with ease

scubawhereRMS gives you the ability to store your customer data securely online, which is continuously backed-up thanks to our hosting providers, Amazon Web Services.

This makes customer data extremely simple to update and maintain, whilst enabling you to use accurate data for e-mail marketing campaigns.

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An extra pair of hands

When you add a booking into scubawhereRMS, the system will e-mail your customer a confirmation itinerary so you don’t have to.

Every time a customer pays you, the customer will receive a transaction receipt via e-mail automatically.

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Create beautiful e-mails

All of our plans include e-mail marketing credits, which can be used to e-mail your customers.

scubawhereRMS is not just a reservation system, it includes an e-mail marketing tools that dynamically uses the customer data you have created to send powerful audience targeted e-mail marketing messages.

Send your entry level divers an beautiful e-mail telling them about the next step in their scuba diving education. Track customer e-mail open rates, who has clicked on links and see the overall performance of your campaigns.

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Stay in control of your business

Reconcile your daily, weekly and monthly transactions. Keep track of how much money you should invoice your travel agents. Monitor your trips and course utilisation. Quickly see which product generates the highest amount of revenue.

This enables you to stay in control of your business with live, accurate and up to date reporting.

scubawhereRMS will give you the answers on your business performance instantly.

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Effortless Trip Manifests

No matter where you are within the system, scubawhereRMS grants you access to your trip and course manifests.

Manifests can be downloaded into Microsoft Excel, PDF or can be printed straight from the system effortlessly.

In less than a minute, Trip Manifests give you and your staff a single trip view of the customer name, booking reference, the balance of the booking, what ticket they have booked, equipment sizing and any information logged within the booking, e.g. dietary requirements.

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Schedule with ease

scubawhereRMS empowers you to schedule trips or classes with ease.

Simply select which trip or class you want to schedule, then effortlessly drag and drop the trip to the calendar date you desire.

This enables you to visually manage your resources as required.

To save you time, create trip departure timetables and schedule courses to begin on set days every week.

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Keep track of Travel Agents

scubawhereRMS helps you keep track of travel agent bookings by enabling you to create a profile and when adding a booking, enabling you to elect them as a booking source.

When creating a Travel Agent profile, select if the agent takes the full amount, and you invoice them minus commission, or select deposit only if the customer pays the agent the commission and the remaining balance with you. Making your life easier!

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Manage your accommodation

If your business hosts customers in your accommodation or you work with an hotel partner, scubawhereRMS can facilitate these needs.

This means you can visually manage and run your accommodation availability from any connected device, making scubawhereRMS a complete solution for your business.

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Is your business needing more than 1,750 booking credits? Contact us for a customised plan

How our pricing works

pilotwhale orca

£325 GBPper calendar year

£450 GBPper calendar year

£690 GBPper calendar year

sailfish

E-Mail Marketing System 3,500 credits per month

Reservation System 350 credits per month

E-Mail Marketing System 7,000 credits per month

Reservation System 700 credits per month

E-Mail Marketing System 14,000 credits per month

Reservation System 1,400 credits per month

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Let’s get started!

Call us: +44 117 370 9666 E-mail us: [email protected] Skype us: Roy @ Scubawhere

To start your free month trial, visit http://rms.scubawhere.com/register

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Frequently Asked Questions

Why should I use a cloud-based reservation system? Social Media, Email, File Sharing...Being connected is an essential of modern life. Cloud-based software is used is so common in our lives that we hardly notice, why should your business be any different? Imagine being able to run your business remotely and keep it constantly updated and forward thinking.

The cloud technology we use means that you are able to access scubawhereRMS from any internet connected device, 24 hours a day, 7 days a week.

Will I need to constantly update the software Not at all, the system updates from our end just like a web page. We maintain and constantly improve scubawhereRMS behind the scenes so you don’t have to worry.

What is a booking credit? A booking credit represents one booking, which covers the whole booking party. Multiple customers in the same party do not take up any more than one of your credits.

Do I need to worry about security? No, our system uses high-level security features and all sensitive data stored on our servers is strongly encrypted. The system is fully secure.

Who owns your data stored on scubawhereRMS? You do and you retain sole control over this. The data you input into scubawhereRMS is fully secure and completely owned by you. We do not use your data for commercial purposes.

What happens when I run out of credits? In this unlikely event, we have guided you to a lower package than required OR great news and your customer base has grown. We offer affordable bolt-on credits, which are one-off purchases or cost effective upgrades to the next level of plan.

I need more credits than your highest plan offers… We can offer a tailored plan structured to suit your needs. Please get in touch through our ‘Request a Demonstration’ contact form and we can cater to your personal needs in a bespoke package catered to your business.