SERVICE REQUEST SR-rm-012 #2

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Riordan Manufacturing

Huffman Trucking Kudler Fine Foods

McBride Financial Services

The Elias Group Smith Systems

Consulting

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In order to bank on our historical background the history of the company should digitalize all information

Have a physical location but also a web based tab on the company web site.

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Consider elimination of Chief Legal Counsel and Patent Specialist positions

Take full advantage of retainer given to Litteral and Finkel for patent, tax, and other legal matters

Develop data warehouse for research and development projects

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Create online database for all employee information and establish intranet site to make changes

Streamline hardware and software at all plants for efficiency

Develop MIS and DSS systems for more efficient management and decision making

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Eliminate some IT and management positions with improved automation and technological processes

Improve employee training processes

Boost employee morale with better communication methods

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Streamline finance and accounting systems across all locations

Create easy way to pull company reports including info from all locations

Eliminate all manual labor from combining data from all locations

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No longer a need for external auditors

Maintain and improve the customer experience

Continue to produce invoicing and tracking at the level consumers are used to receiving

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Modify current application used at the Georgia location to meet all needs of all locations

Save money creating new solution

Save man hours by using existing application with modifications

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Understand and anticipate customer needs

Deliver better values Consolidate all

customer information

Back up all information using same format

Consolidate all customer information

Evaluate new integrated customer management system that all companies within Riordan can use

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Develop our interactive Web Site

Purchase more Advertising

Participate in forums or popular social networks

Everything within our web site should have one purpose….getting our visitors to take action.

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Apollo Group, Inc. (2009). Riordan Manufacturing. Internet. Retrieved Monday September 29, 2009. NTC 500. Networking Concepts. From https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Smith/Projects/McBride/Net

workTranscript.pdf University of Phoenix. (2004). Virtual Organization Portal. McBride Financial Services. Retrieved September 29, 2009, from

University of Phoenix, Week Four, BSA 310 https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/McBride/Admin/McBrideAd

min001.htm The picture for slide 1 was retrieved October 1, 2009 from

https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Riordan/images/RiordanMast1.jpg The picture for slide 7 was retrieved October 1, 2009 from

http://www.philippinesoutsource.com/images/accounting.JPG The picture for slide 9 was retrieved October 1, 2009 from

http://images.google.com/imgres?imgurl=http://www.ubalt.edu/images/pages/accounting.jpg&i mgrefurl=http://www.ubalt.edu/template.cfm%3Fpage%3D1326&usg=__30Q36TJFXgqs-Kn2wf_QpgFv_Ds=&h=316&w=562&sz=46&hl=en&start=1&um=1&tbnid=bVOMTmOmlW8W1M:&tbnh=75&tbnw=133&prev=/images%3Fq%3Daccounting%26imgcolor%3Dteal%26imgtbs%3Dcl%26 hl%3Den%26client%3Dfirefox-a%26channel%3Ds%26rls%3Dorg.mozilla:en-US:official%26um%3D1

The picture for slide 11 was retrieved October 1, 2009 from http://blogs.mddailyrecord.com/ontherecord/files/2009/05/new_marketing1.jpg

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